MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 6, MARCH 2021
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McKinsey on Investing is written Editorial Board: McKinsey Practice Publications by practitioners in McKinsey’s Pooneh Baghai, Alejandro Beltran global investor-focused practices, de Miguel, Onur Erzan, Chris Editor in Chief: including those serving asset Gorman, Martin Huber, Duncan Lucia Rahilly managers (private equity, real Kauffman (lead), Bryce Klempner estate, infrastructure, traditional (lead), Hasan Muzaffar, Rob Palter, Copyright © 2021 McKinsey & asset/wealth managers) and Alex Panas, Vivek Pandit, Mark Company. All rights reserved. asset owners (pensions, SWFs, Staples, Marcos Tarnowski endowments, foundations, This publication is not intended to family offices). Editor: Mark Staples be used as the basis for trading in the shares of any company or for To send comments or request Contributing Editors: undertaking any other complex or copies, email us: Roberta Fusaro, Heather Ploog, significant financial transaction Investing@McKinsey.com. Josh Rosenfield without consulting appropriate professional advisers. Cover image: Art Direction and Design: © njekaterina/Getty Images Leff Communications No part of this publication may be copied or redistributed in any form Manager, Media Relations: without the prior written consent of Alistair Duncan McKinsey & Company. Data Visualization: Richard Johnson, Jonathon Rivait Managing Editors: Heather Byer, Venetia Simcock Editorial Production: Elizabeth Brown, Roger Draper, Gwyn Herbein, Pamela Norton, Katya Petriwsky, Charmaine Rice, John C. Sanchez, Dana Sand, Sneha Vats, Pooja Yadav, Belinda Yu
Table of contents 4 Purpose for asset owners: Climbing a taller mountain 28 Lessons for private equity from the last downturn In the wake of the pandemic, the Adding value to portfolio companies world’s long-term investors are and buying cheap still matter. reexamining their purpose. 10 How private equity can catalyze diversity, equity, and inclusion 32 Wall Street versus Main Street: Why the disconnect? in the workplace Despite turmoil in the real economy, Private equity has an opportunity the US stock market remains to transform the global business resilient because of three critical community and improve returns. factors: the basis of valuations, the market’s composition, and investors’ expectations. 14 A playbook for private equity success: An interview 36 A rolling disruption: COVID-19’s implications for private equity with Jean Salata, CEO and and portfolio companies Founding Partner, Baring The pandemic has triggered seismic Private Equity Asia economic and societal changes. New research can help sponsors assess the strength and direction of these tremors. to get ready. 22 Why healthy institutional investors outperform 47 Institutional investing in the time of COVID-19 A strong mission and excellent Tested by the pandemic, many of talent management make for healthy the world’s leading institutional investors institutions—and better investment are demonstrating resilience and agility. performance.
52 Preparing for private-equity exits in the COVID-19 era 67 Seeing the savings: Toward transparent management of Exits have all but stopped, for the portfolio companies moment. Leading firms are taking Early in the COVID-19 crisis, sponsors advantage of the extra time. and portfolio companies collaborated to find ways to conserve cash. The next step, delivering the savings, requires heightened diligence and discipline. 56 Reimagining the office and work life after COVID-19 72 Startup funding in logistics A new report looks at the The pandemic has forced the adoption impact of new money in an old of new ways of working. Organizations industry—and what it means must reimagine their work and the role for incumbents, startups, and of offices in creating safe, productive, investors. and enjoyable jobs and lives for employees. 62 The PE company CFO: Essentials for success Private equity portfolio companies are crucibles for CFOs. Here are four essential priorities to get started on the right foot. 2 McKinsey on Investing Number 6, March 2021
Introduction Welcome to the sixth volume of McKinsey on Investing, developed to share the best of our recent research and thinking relevant to investors. Colleagues from around the world and across several disciplines—including asset management, real estate, institutional investing, and private equity—collaborated to develop these insights. We hope this combination of perspectives will provoke reflection, dialogue, and prove an insightful guide to some of the best current practice in the investment industry. We begin with a pair of timely articles focused on how investors can contribute to positive societal change. The first piece looks into the role of purpose for asset owners, and the opportunities for investment institutions to use their capital and capabilities to contribute to the communities they serve. The second examines the theme of diversity and inclusion, and the role private equity firms can play in mobilizing change. Given the events of last year, there is fresh urgency to both these issues. We then offer four articles that explore some of investors’ top priorities. These include an interview with Jean Salata setting out a ‘playbook’ for PE success in China and the results of our recent research on organizational health for institutional investors. Complementing these, we include a perspective on the lessons from the last downturn that are relevant to private equity, as well as an article analysing the perceived ‘disconnect’ between today’s economic realities and the stock market’s recent record level. Next, four articles explore the implications of the pandemic—on the strategies of private equity firms and their portfolio companies, the priorities of institutional investors, the preparation for exits, and office and work life. Finally, we are pleased to include three articles focused on investor portfolio companies. The first considers the essentials for CFOs in PE-owned portfolio companies to succeed. The second discusses the role of transparency in the management of portfolio companies. And the third looks at patterns of new investments in logistics startups. Please let us know what you think: you can reach us at investing@mckinsey.com. You can also view these articles and many others relevant to investing at mckinsey.com and in our McKinsey Insights app, available for Android and iOS. The Editorial Board Pooneh Baghai Duncan Kauffman (lead) Vivek Pandit Alejandro Beltran de Miguel Bryce Klempner (lead) Alex Panas Chris Gorman Hasan Muzaffar Mark Staples Martin Huber Rob Palter Marcos Tarnowski 3
Purpose for asset owners: Climbing a taller mountain In the wake of the pandemic, the world’s long-term investors are reexamining their purpose. by Duncan Kauffman, Bryce Klempner, and Bruce Simpson © Michael Schauer/EyeEm/Getty Images 4
The world’s pension funds, sovereign-wealth The power of these three dimensions of purpose funds, and endowments are no strangers to has afforded asset owners comfort (and perhaps purpose—they intentionally strive to create positive competitive advantage) in their distinctive purpose societal impact. After all, they have long been using vis-à-vis other investment firms and financial purpose as a not-so-secret weapon to attract talent institutions. while competing with higher-paying private-sector investment managers. As one chief talent officer Many asset-owner executives may thus feel of a major asset owner put it, “We can’t compete justifiably proud of their progress on organizational with Wall Street head-to-head on compensation, purpose. Yet increasingly, partly impelled by the but we can emphasize the mission of the work global health crisis and partly by other societal we do: helping millions of our fellow citizens save forces, several asset owners are mulling an even for their retirements. That’s pretty meaningful.” taller mountain: using their capital, capabilities, and Nevertheless, amid the pandemic, many institutions influence to contribute to the economic and social are redefining, or simply sharpening, their emphasis recovery of the communities in which they operate, on purpose, with promising implications for their so that they can deliver positive social impact constituents and the societies in which they operate. beyond what they currently achieve. Experienced climbers Why do more? For asset owners, purpose begins with their Like many industries with a noble purpose, asset mandate, one that many owners have taken great owners have a long history of harnessing some care to define. The mandate informs all strategic of the advantages that come from a strong choices an asset owner makes, so many CEOs and shared sense of purpose—in talent (recruitment, chief investment officers (CIOs) are careful to align retention, motivation, productivity), external their top teams and board. For example, the website engagement (policy and regulatory freedom), and for the Ontario Teachers’ Pension Plan states, “Our risk management (in their own organizations and name captures our purpose: to secure the future portfolios). Yet there are three reasons why asset for Ontario’s teachers.” The Abu Dhabi Investment owners are increasingly seeking to do more. Authority describes its purpose as “. . . to secure and maintain the future welfare of the Emirate.” And First, expectations for asset owners are evolving the Yale Investments Office “seeks to provide high rapidly among stakeholders and society at large. In inflation-adjusted returns to support the current and the face of the economic volatility wrought by the future needs of the university.” pandemic, for example, policy makers and citizens alike are searching for levers to kick-start economic These purpose statements typically share a activity. That involves asking more of those that are common concept: asset owners commit to investing able, since the pandemic has exacerbated inequality. the capital they have been entrusted to preserve, by Asset owners, therefore—who collectively control enhancing the long-term purchasing power of their more than $20 trillion in assets—are increasingly beneficiaries. This purpose is noble; it is focused on expected to provide positive societal impact, helping others—and, in many cases, doing so on a especially given their considerable (direct and large scale, for millions of beneficiaries or even an indirect) influence on companies’ conduct globally entire nation. It aims to help others by enhancing and their close relationship to governments and their autonomy. And it is typically cast as helping to public stakeholders. During the pandemic, some orient institutions toward the long term—a horizon institutions have begun receiving more requests in which all stakeholders’ interests tend to converge. along these lines, with speculation that asset Purpose for asset owners: Climbing a taller mountain 5
owners may be asked to prop up companies of risk-adjusted returns. Asset owners’ collective social or political significance through equity size affords them a built-in incentive to strive for injections—hardly an appealing prospect for these broad-based improvements in the economies institutions, which guard their decision-making and societies in which they invest. As Hiromichi independence fiercely. A proactive approach may Mizuno, former CIO of Japan’s Government Pension be the surest way to navigate this fluid situation. Investment Fund, noted: “Our portfolio performance, particularly long term, is actually the product of what Second, engaging employees and other stakeholders happens in the global economy. So we just need on spirited discussions of purpose tend to increase to make sure that the global economy and global feelings of organizational connectedness, engagement, capital market remain sustainable.” Asset owners’ and loyalty. Infusing purpose is essential for efforts to contribute to society can thereby support developing and maintaining an engaged workforce, their ability to deliver returns. as well as for providing a powerful motivator for those (especially millennials) who seek “more than a Therefore, failing to set ambitious aspirations paycheck.”¹ Across institutions, employees who feel for their purpose carries a substantial risk for that meaning is clearly articulated, aligned with top- asset owners—the lost opportunity to help tackle management behaviors, and embedded into daily some of our societies’ greatest challenges, with decision making are up to four times more engaged attendant consequences for the fulfilment of their and three times more excited about work. This is formal purpose. particularly relevant for asset owners, many of whom are internalizing their investment programs by hiring How to decide what more to do and retaining top talent from a scarce pool—and Purpose is a journey for all organizations, one in more often than not competing against private-sector which the destination should not be predictable or employers that are able to offer higher compensation. generic. Positive societal impact can manifest in a multitude of ways, and asset owners enjoy great Third, there is emerging evidence that investors can versatility and flexibility in their choice of where to “do well by doing good.” Rather than trading high channel their power. In our experience, there are returns for social impact, as is commonly assumed, several commonalities among institutions most strategies designed to deliver positive social impact satisfied with their progress to date. may be performance-neutral or even deliver higher 1 Naina Dhingra, Jonathan Emmett, Andrew Samo, and Bill Schaninger, “Igniting individual purpose in times of crisis,” McKinsey Quarterly, August 2020, McKinsey.com. Purpose is a journey for all organizations, one in which the destination should not be predictable or generic. 6 McKinsey on Investing Number 6, March 2021
Exhibit Assetowners Asset ownershave havemany manystakeholders. stakeholders. Stakeholder map—both direct and indirect Direct stakeholders Indirect stakeholders Client(s) Beneficiaries Civil-society groups Public debate Board Media Talent Employees Academics and institutions Prospective hires Alumni Reality checks Asset Suppliers External investment managers Information providers owner Advisers and providers of finance Other institutional investors Potential collaborators Partners Co-investors Other investment firms “Investee” companies Other companies Referees Governments Rating agencies “Standard setters” Regulators Capital-market infrastructure Source: McKinsey analysis First, they listen so that they can surface and command billions of dollars in financial capital and explore expectations. They identify relevant an arsenal of talented human capital, and tap into stakeholders (exhibit) and seek out input on what a reservoir of social capital in the form of influence positive societal impact the institution could among the companies and societies in which they and should create. This process is intimidating, invest. Together, these hallmarks distinguish asset precisely because many of these stakeholders have owners and can form the basis for collective action traditionally joined with the institutions themselves on important issues such as corporate governance, in framing purpose narrowly, and in variations on the diversity and inclusion, and climate change. theme of “delivering returns.” Skillful moderation Witness the creation of FCLTGlobal to encourage is important to draw out nuanced perspectives. long-term orientation among companies and, For example, asking stakeholders what they think more recently, the Investor Leadership Network to others expect—or what society at large expects— pursue concrete sustainability initiatives. can sometimes be more fruitful than asking what they themselves expect. The most potent capabilities are often the rarest. This may pertain to the specific source of an Second, satisfied institutions reflect on ways to institution’s assets (for example, its beneficiaries). use their strengths, particularly the subset that is Asset owners should therefore ask, “What makes unique or differentiating. Large asset owners can us different, and what does that mean for the Purpose for asset owners: Climbing a taller mountain 7
Successful leaders neither settle for generic or vague articulations of purpose, nor do they allow debate about their organizational purpose to drift indefinitely. societal contribution we can make?” Sovereign- regional hospitals. In this way, these institutions wealth funds can naturally ask, “What more can we fulfill their purpose of helping their members—not do for the country?” University endowments might only in retirement but also during their working lives— ask, “How else can we contribute to learning—on by investing in the industries in which they work. our campus and beyond?” For example, the Yale Investments Office spurred a seismic shift in Third, institutions strong on purpose tend to institutional investing, beyond its contribution synthesize expectations and strengths to craft a to the university’s capital works and operating purpose statement that is specific, authentic, and budget, by popularizing the use of illiquid asset consequential. In other words, they determine classes among asset owners; in doing so, it their “institutional genius.” That involves integrating changed the way asset owners undertake portfolio a cacophony of opinions, during a process that construction.² Pension funds, many of which have can (and should) feel contested and uncertain. a membership base with a shared affinity (such as Successful leaders neither settle for generic or a profession or a place of residence), might ask, vague articulations of purpose, nor do they allow “How can we help our members beyond being good debate about their organizational purpose to drift stewards of their capital?” indefinitely. Instead, they lay out a structured process, build consensus, and drive toward a For example, Cbus is Australia’s primary landing. More important, they embed the resulting superannuation fund for workers in the building purpose into the “5Ps” of the institution’s DNA: and construction industries. Its wholly owned portfolio strategy, people and culture, processes subsidiary, Cbus Property, is dedicated to making and systems, performance metrics, and positions direct investments in Australian properties, which in external engagement. For instance, on portfolio in turn create jobs and shape conditions in the strategy, some institutions have elected not to invest building and construction industry. That helps in certain sectors deemed inconsistent with their members not only in the long term, by contributing purpose. Asset owners might amplify their impact to the portfolio’s risk/return characteristics, but further by challenging their investee companies also more immediately, by mobilizing capital for to declare a corporate purpose, and to embed it tangible impact. Similarly, Aware Super, which has with specific metrics and targets. The International its origins as the superannuation fund for nurses in Integrated Reporting Council (IIRC) seeks to help the Australian state of New South Wales, is active companies report a holistic view of their overall in investing in healthcare infrastructure, such as impact, beyond traditional financial statements. 2 avid F. Swensen, Pioneering Portfolio Management: An Unconventional Approach to Institutional Investment, first edition, Glencoe, IL: Free D Press, 2000. 8 McKinsey on Investing Number 6, March 2021
Its forthcoming merger with the Sustainability Initiating a discussion about purpose can feel Accounting Standards Board (SASB) aims to simplify uncomfortable. It can elicit nervousness, cynicism, the challenges companies face in this regard. or even hostility, particularly among organizations with a well-honed sense of their mandate. As Successful integration of purpose into the a result, many asset owners risk pigeonholing organizational DNA is ultimately what distinguishes discussions of purpose as CSR or dismissing them institutional purpose from corporate social outright. To do so may miss a great opportunity—to responsibility (CSR): it should be the “golden thread” have transformational societal impact—which many that pervades the institution, not a sideshow—no would agree may be needed now more than ever. matter how worthy. Duncan Kauffman is an associate partner in McKinsey’s Singapore office, Bryce Klempner is a partner in the Boston office, and Bruce Simpson is an alumnus of the Toronto office. Copyright © 2021 McKinsey & Company. All rights reserved. Purpose for asset owners: Climbing a taller mountain 9
How private equity can catalyze diversity, equity, and inclusion in the workplace Private equity has an opportunity to transform the global business community and improve returns. by David Baboolall, Alexandra Nee, and Lareina Yee © Peepo/Getty Images 10
Business leaders hear a lot about disruption. of the business community. Globally, about 10,000 But 2020 redefined the term. By March, the novel PE firms have more than $3.9 trillion in assets under coronavirus had completely changed ways of life management (AUM).2 In North America alone, about and work for billions of people. In May, the death of 4,700 firms own more than 18,800 companies.3 With George Floyd produced an equally seismic shift in that kind of influence, if PE firms were to continue cultural awareness of systemic racism and set in to reduce gender and racial inequalities across the motion urgent calls for racial equity—globally. And companies they control, they could change the face today, second and third waves of COVID-19 cases of business. are tearing through many countries, exacerbating socioeconomic, gender, and racial inequities. McKinsey and LeanIn.org’s new report, Women in the Workplace 2020, confirms that PE lags This article discusses how—in the current moment corporate America on gender and diversity in senior of upheaval—private equity (PE) has the ability and ranks. Our analysis presents overall trends and imperative to improve diversity, equity, and inclusion averages for the industry, and we fully recognize that (DE&I) in the workplace; and in so doing, provide some PE firms have made advancements on DE&I. additional levers for financial outperformance. On the whole, gender and racial diversity at PE firms Our long-running research on diversity across are stronger in entry-level positions than at the top industries shows that companies with greater (exhibit). On average at the start of 2020, about 20 diversity in leadership ranks are more likely than percent of senior leaders at PE firms (managing- those with less diverse leadership to perform director level) were women while the share of women better than industry average on margin growth.1 on executive teams in the rest of corporate America Applying this analysis to PE suggests an additional was about 30 percent.4 PE also trails on ethnic lever for value creation within firms’ portfolios. diversity. In 2020, investment deal teams are about Improving DE&I will not only provide an additional 1 to 2 percent5 Black in the United States, with other opportunity for financial outperformance, but DE&I people of color comprising the remaining 11 to 12 commitments may also help firms raise capital. percent of diversity at the managing-director level.6 Public companies do better, with approximately 13 By focusing on DE&I, the PE industry can create percent Black and Latinx executives.7 But that’s still more equitable and inclusive places to work, attract far below the US demographic composition (about better talent, redefine corporate culture, and set a 30 percent Black and Latinx in 2019) and also lags standard for businesses everywhere. behind the ethnic-minority population that holds a graduate degree (about 23 percent of the total The opportunity for PE workforce with relevant graduate degrees in 2019). While the Fortune Global 500 comes first to mind PE portfolio companies’ management teams and when thinking about the corporate leaders of the boards of directors represent a further area economy, PE firms and their portfolio companies of opportunity. have an outsize ability to influence the status quo 1 Sundiatu Dixon-Fyle, Kevin Dolan, Vivian Hunt, and Sara Prince, Diversity wins: How inclusion matters, May 2020, McKinsey.com. 2 PitchBook Data, October 2020, pitchbook.com. 3 Ibid. 4 Women in the Workplace 2020, McKinsey and LeanIn.Org, September 2020, womenintheworkplace.com. 5 Based on active members in the 2020 McKinsey Black Investor Professionals Forum Database. Weighted average of active members as a percentage of all investment professionals in the more than 150 North American firms represented in the database. 6 Figures from Women in the Workplace 2020 dataset. 7 Ibid. How private equity can catalyze diversity, equity, and inclusion in the workplace 11
Exhibit Gender and racial diversity in North NorthAmerican Americanprivate privateequity equitydecrease decrease with career advancement. career advancement. Private equity¹ employees by level, 2019, % 100 Women of color White women 80 Men of color White men 60 40 20 0 Entry level/ Senior Vice Principal/ Managing C-suite Board associate associate president director director 1 Survey covered companies in Canada and the United States. Eleven PE firms participated in the survey. Source: Women in the Workplace 2020 dataset How PE can catalyze DE&I advancements Firms are already moving ahead. Since May 2020, Over the past five years, McKinsey has studied the we have seen an uptick in the number of PE firms strengthening business case for gender and ethnic focused on DE&I. Much of that is because the diversity: companies with greater diversity within energy gathering around gender and racial equity is their leadership team correlate to stronger financial raising expectations for employers. But institutional results.8 Companies in the top quartile for gender investors and other limited partners (LPs) are also diversity were 25 percent more likely to outperform beginning to bring DE&I criteria into their thinking industry-median EBIT growth than bottom-quartile as they allocate funds to general partners (GPs). companies.9 Similarly, executive teams in the top Furthermore, as the data show, the push for quartile of ethnic diversity were 36 percent more increased DE&I could also make financial sense likely to financially outperform the industry median. for PE firms. If this business case were to hold for PE-backed While the standard tactics to improve DE&I— companies, beyond the increased likelihood of including early recruitment and interview prep for financial outperformance for the portfolio company underrepresented minorities, unconscious bias itself, a PE fund focused on driving significant training, and inclusivity surveys—are helpful to any change across the portfolio would produce company, some PE firms are beginning to assert significant enterprise value for the fund. While it that they can and should do more. A set of tailored is still early days for PE on improving diversity, and and unique actions can help GPs and their portfolio the correlation remains to be validated for privately companies improve DE&I in their organizations and held companies, the scale of potential value creation lead across the business community. Here’s a small is significant. sample of those actions. 8 Diversity wins, May 2020. 9 Ibid. 12 McKinsey on Investing Number 6, March 2021
PE firms can do the following: candidates; they can also add seats to create a diverse board of directors with relevant skill sets — Make a public commitment. Firms can, for for their companies. example, establish an internal council on DE&I for themselves and their portfolio, with a C-level — Establish diverse management teams. Firms chair to signal that this matters. The council can can review the diversity of each portfolio develop metrics, set goals, and monitor progress company’s workforce and management and on targets for both the firm and the portfolio. identify areas where increased DE&I could lead to improved culture and performance. — Conduct diversity assessments of targets. Firms can include DE&I throughout the deal life — Remove structural racism from all corporate cycle. Building DE&I criteria into due diligence policies portfolio-wide. Firms can examine of targets and investment-committee reviews current benefits and corporate policies can help not only to assess risk but also to and restructure them as needed to improve understand the value-creation opportunity retention and promote equity in advancement of inherent from improving DE&I. Once targets are underrepresented minorities. acquired, owners should include DE&I in the 100-day value-creation plan. And they should These levers are not exhaustive; instead, they are revisit DE&I as one of the value-creation levers a few of the tangible ways that PE firms can lead in highlighted for buyers upon exit. the creation of a more diverse, equitable, and inclusive workplace. — Focus on diversity performance. Leadership can review firm and portfolio-company diversity It is increasingly clear that PE’s push on DE&I in metrics at all partner meetings, and even link this moment can serve as a catalyst, with outsize a portion of compensation to deal teams’ or impact across the business community, while also portfolio companies’ performance on these increasing the likelihood of outperformance for DE&I metrics. early adopters. Within portfolio companies, advancing DE&I includes the following steps: In the coming months, we will continue to share — Set diversity targets for boards. PE firms have steps the industry can take to improve racial seats on the boards of most of their investments. and gender diversity within its firms, portfolio They can use those to position qualified, diverse companies, and as an industry. Authors David Baboolall Alexandra Nee Lareina Yee David_Baboolall@McKinsey.com Alexandra_Nee@McKinsey.com Lareina_Yee@McKinsey.com Associate Partner Partner Senior Partner New York Washington, DC San Francisco Designed by McKinsey Global Publishing Copyright © 2021 McKinsey & Company. All rights reserved. How private equity can catalyze diversity, equity, and inclusion in the workplace 13
A playbook for private equity success: An interview with Jean Salata, CEO and Founding Partner, Baring Private Equity Asia by Ivo Naumann and Wouter Baan 14
Jean Salata has watched China liberalize and open momentum as the economy further liberalizes, and up from his office in Hong Kong for more than 30 as more of the rural economy transforms into the years, in the process turning Baring Private Equity urban economy, amid a focus on consumption and Asia (BPEA) from a small private equity firm with the consumer sector. about $300 million in its first fund to a $20-billion business. Previously, the economy was largely driven by government investment, but now consumption Over that period, BPEA has evolved a distinctive has a much more important role. That is a long- operational approach involving deep sectoral term theme that will continue to play out: growth knowledge of the healthcare, logistics, media, in consumption, growth in the middle class, in education, financial services, and retail businesses technology, and transformation. There’s also a lot of it invests in, controlled development of scale, cross- capital chasing these ideas in China. The challenge border expansions, and bolt-on acquisitions. for businesses and PE investors is figuring out how to invest in an environment where you need Amid a shifting geopolitical environment in Hong to react very quickly to changes, and locating Kong and the unwinding of the COVID-19 crisis the intersection between growth, opportunity, across Asia, Salata spoke with Ivo Naumann, a valuations, and returns on capital. Shanghai-based Partner who heads McKinsey’s private equity practice in Greater China, and Wouter McKinsey: There’s a lot of dry powder in the market. Baan, an Associate Partner in Hong Kong, about the Is the industry disciplined enough to avoid driving up state of PE in China, including the development of prices as it deploys that capital? an increasingly active secondary market for private assets. Jean Salata: Most GPs are very disciplined investors. It’s a Darwinian business. If you’re not The conversation covers key trends in the evolution disciplined, it shows up in your returns and you go of PE deal flow, how digitalization is affecting not out of business. The world today is different in that just invested businesses but PE firms themselves, we have a very low interest rate environment. The and why leadership and talent are key to unlocking returns on capital are low. The US Treasury market, outsized returns. something like a $20 trillion market, is generating about a 1 percent return for investors. There’s a lot McKinsey: Private equity has risen rapidly in of capital that used to earn, say, 4-5 percent that’s China, which is now the third-largest PE market in now getting 1 percent, and so is looking for other the world, but as a percentage of GDP it remains places to invest. That filters through the entire chain relatively small. What is your view on the future of of investors, and the investment returns that people the market? are seeking to generate. Jean Salata: We’re seeing more buyout transactions The way you generate that return needs to be and larger deals. Digital transformation and suited to the environment that we’re in today, where technology are growing in importance, reflecting valuations are high. It needs to encompass buying the Chinese government’s embrace of the the right company in the right sector with the right internet, mobile, data, and artificial intelligence – profile and growth, but also a plan to drive extra technologies that are transforming the way people growth, margin, and exit multiple once you own and do business. China is at the forefront of adapting have repositioned the business. Investors need to technology to just about every business in the consider how they can benefit from placing better marketplace. leadership into a company, or by implementing digital transformation. China is the source of the majority of global growth at the moment, and is still attractive for investors Overall, the industry will continue to thrive because if you want to be exposed to growth in earnings, there is such demand for generating returns above productivity, innovation, and capital formation, as well as returns on invested capital. This is all building A playbook for private equity success: An interview with Jean Salata, CEO and Founding Partner, Baring Private Equity Asia 15
Career highlights Oversees all investment and divestment decisions, as well as strategic direction, as CEO of Baring Private Equity Asia (BPEA), a firm he started as the regional Asian private equity investment program for UK-based Baring Private Equity Partners in 1997. Took Nord Anglia Education private in 2008 and over eight years drove a 20 times expansion in EBITDA to more than $200 million, before relisting the company in the US, and privatizing it once again in a $4.3 billion deal that involved multiple BPEA funds. Jean Eric Salata Led a managemen buyout of Baring Private Equity Vital statistics Partners’ Asia program to establish BPEA in 2000. Served as a director of Hong Kong based AIG Education Global Investment Corporation (Asia) Ltd., the Received a Bachelor of Business Asian private equity investment arm of AIG. Administration from the Wharton Acted as Executive Vice President of Finance of School of the University of Shiu Wing Steel, a Hong Kong based industrial Pennsylvania concern. Consulted with Bain & Company based in Hong Kong, Sydney and Boston. and beyond what is available to public market McKinsey: Over the past decade we’ve seen more investors. If PE can continue to add value to the control groups and majority stakes, compared with companies that they invest in, then investors will still the previous decade. What are some of the other benefit from the kind of illiquidity and alpha creation differences or opportunities you expect to see? that happens through a PE strategy, provided it’s done in a disciplined way. The industry in Asia is Jean Salata: We’re very paranoid about falling far more sophisticated and advanced than it was behind, and making sure that we’re doing things as 20-30 years ago, when it was really a cottage well as anyone else, particularly if you look at global industry. Today, we have all the tools, as well as benchmarking. Historically, PE investing was very experienced GPs and service providers, that help passive in Asia. That moved on from being minority- support our investment decisions. We have a very type passive investing to more activist, majority- well-developed financing market to provide, the type investment. The logical first thing was putting financing for the investments. We’re also seeing the financial leverage into deals and companies where emergence of more control-type investments where, you can control cashflows and generate a better as an investor, you can really have an impact on the equity return than was previously the case. business, rather than being a passive investor. 16 McKinsey on Investing Number 6, March 2021
People then developed capabilities to work with Sector focus is also becoming increasingly companies and improve operations, or shape important. The generalist approach is the logical the strategy of the business, including through way to start a business in our industry. But as we better leadership. A lot of this boils down to who is become more sophisticated, as the businesses running the company, what kind of management become more competitive, you need to have those teams, independent chairman of the board, or non- deep insights that you get from being a sector executive directors do you have to help guide these specialist, as well as the industry relationships that companies? Leadership has been an area where enable you to quickly bring in the right management we’ve seen a lot of development and improvements. teams, advisors, and diligence experts; all the people that help you make the decisions in order to The other related point is we’re seeing more CEOs be competitive in buying a company, and to hit the and management teams that have previously ground running once you have bought the business. worked for sponsor-backed companies. This is their second or third deal. It’s refreshing to work McKinsey: How well equipped are firms to deal with with people like that, because they understand these shifting requirements? the drill. They understand our playbook, and what our objectives are. They’re totally aligned. Many of Jean Salata: We’re in a difficult environment these people have already become fairly wealthy as now, as we were in 2008-09 and in 1999-2000. management or successful CEOs, so they’re able to Those environments come and go, but generally co-invest with us in our deals as principals. We’re all businesses thrive, or fail, because of internal thinking about the same issues. That’s been a big issues. Culture, people, and the way you run your change that will continue. business is so important. It’s all about your people and the capabilities that you’re developing. As a We’re already seeing more trade sales rather learning organization, one of our values is humility. than IPOs, alongside the impact of digitalization. We need to admit that we don’t know it all, and that COVID-19 has accelerated what was already an everybody’s making mistakes relatively frequently. ongoing digital transformation in the US, and the The point is to understand those mistakes and how rest of the world, including Asia. That’s going to we can do things differently going forward, and continue. You’re probably going to see more use of transmit that learning across the organization. We data and data analytics in both the way we run our emphasize having an open culture and discussions business, as well as the way that companies run around learning. Learning from mistakes, and their businesses. celebrating successes. We’ve recently brought onboard internal resources Agility at the organizational level is also important. that understand both the data analytics side, but I’ve always believed in diversity in an organization also the infrastructure, the piping that’s required because of the way we operate across so many in order to collect the correct data, and to evaluate countries and different jurisdictions. It’s almost a company when you’re buying it, and whether or imperative that we have language skills and different not you have the systems in place to collect the cultural backgrounds. We have a large number of information that you need to be competitive. female partners in our firm, both junior, mid-level and senior-level, who bring a different perspective, It’s that transformation from being just a digital and make us a more effective organization. business where you sell stuff online, to actually using information that you’re collecting from your We have also embraced working with industry customers, suppliers, and competitors in a way that experts. Coming from a consulting background enables you to make better decisions. We’re at the myself, I think the consulting framework–defining very infant stages of that as an industry, and we are a problem and how you’re going to approach an pushing ourselves to do more. A playbook for private equity success: An interview with Jean Salata, CEO and Founding Partner, Baring Private Equity Asia 17
issue, before pulling together all the data and the in one or two areas that there’s an opportunity to resources to address that–is very important. show some results. Then it’s about getting the right people and matching those objectives with talent. In addition to that, there’s so much value in finding The other issue is how quickly you’re able to do this. people that have worked in industry who are Oftentimes, it’s a year before you’ve gotten the right operators in a particular kind of business, or country people into the right positions, and the right plan in environment. That can really help you to manage the place. That’s too long. business. You need to develop a thesis, and have a very We work with a lot of industry people pre-deal, as detailed blueprint ready, pre-investment. Post- well as post-investment, to do the due diligence, to investment, you quickly get the management team get a view on the business, and also to help us find on board, modify the plan and start implementing, the right management team. COVID-19 is going to getting the right people in place within the first three be a defining period for a lot of firms and companies. to six months. If you hit the ground running and are How did you manage through it? What steps did you at takeoff speed in the first year, then generally the take? How are you coming out of it? The bottom line investment is off to a good start, and that helps a lot. is people and organizational culture, and how you get the best out of people in your organization. Getting the digital and data piece right is also going to be an important part of alpha creation for most We found it energizing to be in crisis mode as a businesses. Some of this relates to how you’re going team, working much more closely together than to exit the company, and whether you can scale we do during normal times. In a way, it pulls people the business up dramatically through bolt-ons, or together and enables you to make decisions that create a larger scale business with better operating would have otherwise taken months or years. You’re leverage, margins, and valuation multiple as a result able to do it immediately, because there is a sense of organic growth. Maybe you will need to reposition of urgency. Now we’re trying to capture that sense the business. of urgency and redirect it at the recovery, and the new alpha. Where do you go from here without We’ve invested in companies where we went into a losing that intensity? That intensity is very powerful, lower growth, more commoditized-type business. if you can mobilize and harness it. We shed some of the lower-margin business lines, and focused on areas like electric vehicle supply McKinsey: You referred to creating alpha by being chain, or aerospace, or medical equipment. Higher more involved in value creation, compared to margin, high growth. minority/growth-type investments in the past. One element that people always ask is, “How do you You not only change the margin structure of the actually build operating groups or value-creation business, you also change the multiple by entering portfolio groups?” higher margin, higher growth businesses. The rubber meets the road on the actual implementation Jean Salata: There’s no silver bullet, but you start of these plans. How you execute, and how long it with a framework. We have a playbook, we call it takes you to execute, because we’re all operating the Baring Management System, the BMS, that has against the clock. six different modules. The key is to focus on one, or two, or three important levers rather than trying to McKinsey: One thing that we observe is an do too many things at once. There’s a saying that increasing concentration of fundraising in a smaller we have: “Think big, but start small.” So, have big set of funds. LPs are trying to narrow down the ambitions, but start with some relatively small initial number of funds they are investing in. What’s your steps that you can accomplish quickly. It’s generally 18 McKinsey on Investing Number 6, March 2021
outlook for this, and what are some of the things that debt capital raising for our portfolio companies, as GPs should be doing in order to be on the positive well as the exit strategy planning. side of this trend? We have a weekly meeting where we discuss signals Jean Salata: It’s the evolution of the industry we are receiving from our teams around the region, to some extent. It’s a bit of a bubble. You’re which enable us to decide whether to lean in to always going to have some very specialized, certain situations, or to avoid things that don’t feel entrepreneurial, younger, newer firms that are on right. Then there is the move the needle point: If you the first or second fund, or more boutique-type are an LP and you have a large program, you need to operations, where younger teams are growing and have relatively large commitments in order to move generating great returns, and are doing more niche the needle on your own program. You also want to strategies perhaps, or smaller deals. Then there avoid being overly exposed to any one fund, so you is a lot of movement towards, and benefits from, a generally need to be in larger funds, larger programs concentration of larger funds that are able to build in order to accommodate the size of commitment scale in their own organizations, but also go after that you want to make. Most LPs are resource scale assets and drive change in the businesses that constrained, so from a productivity standpoint, they they invest in. The mid to large end of the market in want to have larger relationships with your GPs. some respects is less competitive, because there Increasing productivity works in everyone’s benefit, are fewer buyers for those assets. They tend to including ours. There are benefits to scale, and I be extremely disciplined buyers. When you have think this trend will continue. billions of dollars at stake, you are not creating a very diversified portfolio where some are going to A counter-argument is that if you get too large, you fail. You make sure every single investment is going start to see diminishing returns as investors get to be fine or good. Generally, most players at that too big. You can’t manage so much money, it’s hard end of the market are pretty careful about the way to deploy, or you get too conservative, and take they underwrite, which creates a self-regulating less risk. I have not seen that personally. There discipline in the market. As the deal size increases, are certainly some smaller funds that generate you generally have fewer players. The deals are really huge outperformance related to one or two more intermediated, but you’d be surprised at home runs, or that sort of thing. But if you look the number of deals that we see that are not at the expected return and the absolute return intermediated for a variety of reasons. It’s a more dollars generated in our industry, it’s going to come bilateral-type situation. It could be a take-private, it from larger firms across the board. That ability to could be a company where there is a pre-existing generate consistent returns on large amounts of relationship, or it could be a strategic discussion capital, and to let that compound over time, will where you have an asset that you could combine have the largest absolute dollar-weighted impact on with the business. There’s lots of reasons why things investors’ PE allocations, as opposed to a smaller don’t always go the auction route. outsized return, which doesn’t have as big of an absolute impact on your program. That will continue. You need some scale in order to do things like building internal, sector, operating, or technology The other thing we’ve seen is institutionalization capability. For example, we have a very large debt of our asset class. It’s not as much of a cottage capital markets team, internally. It does a lot of the industry anymore. We are still in the first generation of many firms. Even in the US, most founders are still A playbook for private equity success: An interview with Jean Salata, CEO and Founding Partner, Baring Private Equity Asia 19
running their businesses. But you will see in the next public companies, or were originally public, that 20 years a generational change happening pretty have been marked down dramatically in price, and much across the board in the developed markets, where there’s an opportunity to do a take-private and starting to happen in Asia as well. That is with one of your own portfolio companies. We’ve exciting – the idea that you can create an institution seen that as well. As people do more buyouts, that outlives a founder generation and create a then one PE firm buying from another PE firm will really lasting business, like McKinsey. become increasingly common. That sounds like a low-return strategy, or a hard to understand market, That means you have to think about how you but it’s not. Like in the stock market, people buy and institutionalize your management team, the sell stocks all day long from one another. depth you have, and the systematic approach that you take; how you systematically approach There are IPOs, which are primary issues. But most your business and build the lasting agility and of the market trading is secondary in nature. The ability to innovate while bringing in great, talented, same thing happens in private markets. The assets young people into your organization. What sort get bought and sold for a variety of reasons. It’s not of recruiting and training programs do you have? always because one fund feels like the returns have What sort of HR team do you have? How do you been maximized so it’s time to sell. It’s generally to motivate, and share the economics with a younger do with the lifecycle of an investment. You have a generation? All of these things are critical. The thesis, you go in and you build it and you have a fund bigger firms are in a better position to do that over life of say, 10 years. You have an investment horizon time, and to grow and institutionalize. of five or six years. There comes a point when it’s time to sell, you’ve made your money and you move McKinsey: How do you see the variety of deals on. Generally, those assets perform quite well being done and the amount of companies becoming through the second wave of ownership and even available for PE investment changing in future? beyond. Related to that, there will be an increasing amount of transactions that involve companies Jean Salata: Deal flow developed from being a where corporates decide that they have had a minority/growth capital industry where companies change in strategy and they want to divest. needed equity capital to expand their business to include everything from generational change In the current environment, there may be more to corporate divestitures. In the COVID-19 period, carve-out opportunities because people may have we’ve seen big market dislocations creating liquidity or short-term dislocations on their balance opportunities with take-private situations. That’s sheet. That’s quite interesting from a PE standpoint. an area we see cyclically in emerging markets Also, the geopolitical realities of the world today are such as Asia, which tend to go through periods of a major issue for all of us. It creates opportunities in big. Liquidity comes in and then goes out in waves. that people may want to decouple. People may want When liquidity dries up, markets fall, and companies to refocus on one geography versus another, and become distressed. For example, the banking sector maybe exit one geography as a result of geopolitical in India at the moment is quite distressed. issues. You’re certainly seeing deal flow from continuing generational change happening at the There are a lot of public companies where large buyout end of the spectrum. You’re seeing evaluations have halved, or more, as a result of more cross-border-type deals where a company stress on the system. You also have people that own is starting to globalize, and needs to grow their companies in their own portfolios that have become 20 McKinsey on Investing Number 6, March 2021
footprint beyond Asia, and either become part of a to thrive under more concentrated ownership. global business, or themselves acquire something Management teams are very motivated by that. They that’s more global in nature. see that they’re going to get more attention, more capital support, and will become more efficient PE is also better understood now than it used to and competitive with an owner that’s focusing on be. Generally, there is increasing acceptance of the one asset, as opposed to being part of, say, 200 role that PE can play in rejuvenating and revitalizing subsidiaries. There’s a variety of areas around the industry; in helping conglomerates that have region where we’re seeing more and more deal flow, probably too many subsidiaries shed some of the and I expect that to continue as our industry grows. non-core businesses, and allow those businesses Ivo Naumann is a partner in McKinsey & Company’s Shanghai office; Wouter Baan is an associate partner in Hong Kong. A playbook for private equity success: An interview with Jean Salata, CEO and Founding Partner, Baring Private Equity Asia 21
Why healthy institutional investors outperform A strong mission and excellent talent management make for healthy institutions—and better investment performance. by Bryce Klempner, Bill Schaninger, and Elizabeth Skovira © Cavan Images/Getty Images 22
In a time of extraordinary turbulence, institutional The survey results show that what matters most to investors are searching for sources of stability. Our achieving net investment returns is creating the right research has long indicated that, for organizations talent environment—one in which employees feel in every industry, the key to unlocking stable and connected to the organizational mission, supported sustainable performance is not to focus simply on by leadership, guided in career development, results. Instead, the breakthrough comes when and entrusted with autonomy. Hiring exceptional management applies equal rigor and resources people is of course a big part of success—but both to how they make money and how they run the helping them develop and thrive is also vital. It place—what we call organizational performance and suggests that when an institution’s leaders involve health. We measure it through the Organizational and empower employees through communication, Health Index (OHI). Across industries, those consultation, and delegation, great things happen. organizations that emphasize health deliver a total Those qualities have never been more important return to shareholders that is three times greater than now, when COVID-19 has not only affected the than their peers. investment environment but also challenged how investors operate—and underscored why their work How does organizational health translate to is so meaningful. the financial performance of the world’s most sophisticated public investment funds? To In this article, we will review the research and outline understand more about health and performance the ways institutional investors can focus on the at institutional investors (public pension funds, practices most closely linked to success. sovereign wealth funds, endowments, and the like), we surveyed nearly 5,000 employees at 23 global institutions that collectively manage Why health is important nearly $4 trillion in assets, using OHI. We sought The search for returns has become much more to understand employees’ perceptions of their complicated as investment returns have become organizations’ health and its drivers. We increasingly challenged and investors have been then considered the findings relative to tested by market volatility. Many pensions and other investment returns. institutional investors set performance expectations decades ago, when low-risk asset classes offered The key finding is not shocking, but to our high single-digit returns. Riskless returns at those knowledge has not been empirically demonstrated levels are long gone, but the assumption that they before: the better the organizational health, the will persist is built into the actuarial models of higher the investment returns. Our research showed many, if not most, institutional investors. As such, that the degree to which employees believe in their investors must take greater risks to meet their fund’s organizational mission and the quality of its expectations. Institutions have moved into diverse talent-management practices were even stronger asset classes, in which success demands an ever- statistical determinants of investment performance expanding array of skill sets and experiences. All of than financial incentives. Whereas investment this has stretched the organization and increased leaders are, at times, prone to writing off the “soft” its complexity, even as resource constraints and elements of running an investment fund, indeed they growing public scrutiny have tested it in other ways. matter. We recognize that 23 funds represent only a slice of the full institutional-investor landscape, that To understand how the organizational health of net returns tell only part of the performance story, institutional investors is evolving in this environment, and of course, that we cannot demonstrate causality we turned to McKinsey’s OHI survey. We surveyed between organizational health and performance. all employees of the institution, then calculated But our experience in the field suggests that the link scores for its overall health, its nine health is strong, and it is likely that strong organizational health helps support outperformance. Why healthy institutional investors outperform 23
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