Master of Business Administration
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Master of Business Administration Post Graduate Degree Programme (Level 9) Leading to the Awards of USQ Master of Business Administration and USQ Master of Business Administration – International Business MBA 1002 Intake (USQ Semester 1, 2010) 22 February 2010 to 28 June 2010
Table of Contents FOREWORD - UUNZ 2 USQ – an overview 0B 3 Master of Business Administration 4 (or International Business) Programme Outline Course Outcomes 4 Certification 5 Structure 5 Full Study Plan 7 Full Study Plan – Time Tabling 9 Class Time-Table Workshop Time-table Semester Study Schedule Textbooks 12 Teaching facilities and physical resources 3B 16 Research 4B 17 Assessments Policies 19 Grading System 20 Tertiary Programme Support (TPS) 24 USQ Academic Policy 24 Building Rules and Information 5B 24 USQ On-line Enrolment 25 UUNZ Enrolment Policy 26 Homestay Policy and Procedure 6B 30 Student Fee Protection 7B 30 Other Important Information 8B 30 Evacuations Procedures in Case of Fire 33 or Other Reasons Summary Code of Practice for 34 the Pastoral Care of International Students Lecturer Profile 36 Helpful Information 38 UUNZ Advisory Board 39 UUNZ-USQ Post-graduate MBA programme -1- Semester 1, 2010
FOREWORD To all our MBA and MBAI students It has been our founder’s vision to be a premier provider of quality business education in the national and international environment for lifelong learning, unequalled in its focus on applied learning and industry orientation. We set our mission to achieve a top class reputation as the leading education provider in the Auckland region in the PTE sector, through course and service excellence, and to continue to develop our course offerings to provide top quality education in tertiary education for a wide range of nationalities. Underpinning our philosophy is our commitment to justice, transparency, excellence in education through innovation and entrepreneurship, cultural and spiritual diversities. Upon this foundation is built a culture of freedom of enquiry and expression, academic integrity and rigour in scholarship as well as research directed towards the practical application of theory and learning. This pursuance of excellence has driven UUNZ again to a higher level of course offering with the introduction of the post graduate master degree programme. We believe that our excellent resources and uniqueness in empowering and supporting the cultural diversities from our pool of international staff and students, will promote accelerated development of the judgement, skills and attitudes that are essential to higher managerial responsibilities in this modern global environment. Our staff and management will endeavour to show by example these qualities and attitudes and how these are applicable within the focus of each component course and in the holistic nature of achievement generated through the group dynamics of a post graduate master degree programme. Finally, we take this opportunity to congratulate all of you for making the right decision to study for the USQ Master of Business Administration (or International Business) at UUNZ Institute of Business. This Master of Business Administration (or International Business) is an advanced academic programme for graduates from any discipline who aspires to be in the top managerial positions in their career progressions. We are confident that your study here at UUNZ will be a memorable and fulfilling experience and at the completion of this programme, you will concur with us that this choice that you have made has indeed change the course of your future. All the very best to your future. BOARD AND MANAGEMENT OF UUNZ USQ Education Partner in New Zealand NZQA Accredited Education Provider UUNZ-USQ Post-graduate MBA programme -2- Semester 1, 2010
USQ – an overview 1B The University of Southern Queensland is a leader in flexible learning, has a significant profile in regionally relevant research and is closely engaged with its communities. The institution opened in 1967, originally as an Institute of Technology and later developed as a College of Advanced Education. It was redesignated as a university in 1992. The USQ has changed significantly since that time – building its research and postgraduate programs, expanding its international profile, and growing as a multi-campus institution – but it has retained its foundation values of putting the student first, building employment readiness in its graduates and building community. USQ has a well-resourced main campus in the city of Toowoomba, and many regional HU UH support offices throughout Australia and in other countries where we offer our awards programs. There is a well-equipped campus at Hervey Bay, serving the Fraser HU Coast region and a growing campus at Springfield. UH HU UH USQ offers award programs at undergraduate and postgraduate level by on-campus, off- HU UH campus or online study. Many students choose different modes of delivery for different periods of their study. We believe that flexible delivery is about giving people what they want, where they want it, when they want it, in their style, in their place, in their time. We are regional, flexible and international. The University has over 26 000 enrolments, including around 7500 international students. More than 120 nationalities are represented and about 5000 international students study USQ programs in their home countries. USQ was awarded the Commonwealth of Learning Award of Excellence for Institutional HU UH Achievement at the third Pan-Commonwealth Forum on Open Learning, in July 2004. Other awards include the Joint Winner of the Good Universities Guides' University of the HU Year: 2000-2001 Award and in 1999, USQ won the Inaugural Award for Excellence from UH HU UH the International Council for Open and Distance Education (ICDE) HU U USQ Main Campus Toowoomba USQ Fraser Springfield UUNZ-USQ Post-graduate MBA programme -3- Semester 1, 2010
Master of Business Administration (or International Business) Programme The Master of Business Administration is an advanced academic program for graduates from any discipline. This program focuses on those areas of modern management that develop judgement, skills and attitudes that are essential to managerial responsibility. The program aims to produce graduates who have been exposed to a range of management skills and who have been trained to use these skills in a manner that will enable them to better handle the managerial demands of modern business practices. Students will develop research skills relevant to business administration and undertake a project in an area of interest. The USQ Master of Business Administration aims to enable students who have considerable business experience, and who have a recognised potential for advanced managerial responsibility develop their management competencies. The USQ Master of Business Administration – International Business is designed for graduates from any discipline who envisage a career in international business. Course Outcomes Upon completion of the programme, students will be able to: • discuss and apply the basic theories and skills of modern management • demonstrate competence in a range of areas relevant to management practice at senior levels • communicate and interact effectively with other people within an organisation • comprehend, analyse and evaluate internal and external environmental forces, and develop strategy for the management of change. • analyse developments in a chosen area of management, and to critically evaluate the relationships between such developments and contemporary theory and practice • further enhance their managerial skills through a commitment to ongoing managerial development. • apply their knowledge of current behavioural, policy and strategic issues to their experience of organisations so as to improve organisational efficiency • integrate a thorough understanding of the relevant political, cultural and business environment, and of ethical standards in modern business to improve organisational practice • demonstrate competence in a range of areas relevant to management practice at senior levels in internationally-focused businesses UUNZ-USQ Post-graduate MBA programme -4- Semester 1, 2010
Certification The USQ Master of Business Administration will be issued to students who have met the specified entry criteria for the MBA and who have satisfactorily completed all requirements for 12 courses as specified below. The USQ Master of Business Administration – International Business will be issued to students who have met the specified entry criteria for the MBAI and who have satisfactorily completed all requirements for 12 courses as specified below. Certification will be issued by USQ The Master of Business Administration leading to the award of USQ Master of Business Administration and the – Master of Business Administration International Business are recognised by the New Zealand Qualification Authority and the Australian Qualifications Framework. (Ref: www.nzqa.govt.na and HU UH http://www.dest.gov.au/archive/highered/occpaper/00g/00g.pdf) HU UH Structure The Master of Business Administration comprises 12 single-unit courses (20 credits) with • 10 units of core courses at level 8, and • Two Project (Business Research) courses at level 9. Core courses Students must complete the following core management courses: Code Name Level Credit Pre/Co- (NZ) (NZ) requisites CIS5001 Information Systems 8 20 N/A for Managers ACC5502 Accounting for 8 20 N/A Managers LAW5504 Comparative Law and 8 20 N/A Business MKT5000 Marketing 8 20 N/A Management FIN5003 Decision Support Tools 8 20 N/A ECO5000 Economics for 8 20 N/A Managers MGT8002 Strategic Management 8 20 N/A MGT5000 Management and 8 20 N/A Organisational Behaviour ECO8060 Business in the 8 20 N/A * International Economy FIN5000 Financial Management 8 20 N/A * UUNZ-USQ Post-graduate MBA programme -5- Semester 1, 2010
Research Project Courses Project courses are available in topic areas, subject to the availability of a supervisor, confirmed by the USQ Head of Department or School. Student enrolment will require permission from the Director, USQ Australian Graduate School of Business and the appropriate Head of Department or School. BUS8101 Business Project A 9 20 BUS8102 Business Project B 9 20 Delivery and Learning Methods 9B All delivery will be in class lectures and tutorials. Each course will be taught across a semester and students will have 4 hours of scheduled lectures plus one hour of scheduled tutorials per week for each course. Delivery methods will include: • Lectures • Tutorials • Workshop • Projects and assignments • Supervised observation and surveys of local businesses and community • Self-paced computer-based learning • Guided study • Self-directed learning Students for both MBA and MBAI streams will generally be in mixed groups for tuition and tutorial to enable both groups to benefit from their different real-world and academic experiences. Group experiences will be monitored closely and where groups would benefit from separate sessions, this will be arranged. Comprehensive course work material is produced by USQ. Each unit/subject has 2 - 3 volumes. All volumes are available to staff and students and normally consist of an Introductory Book with assessments, a Study Book with course material and modules and Selected Readings or variations of this package. All partner tutors and students have access to the USQ course discussion board which is for staff use and contains all the information needed to conduct the unit. The other volumes are for students and provide the key content of the unit. UUNZ-USQ Post-graduate MBA programme -6- Semester 1, 2010
Full Study Plan (Fast Track) *2010 course offerings have not yet been finalised and may be subject to change. 2010 Semester 1 (Mar 2010 – Jun 2010) Semester 2 (July 2010-Nov 2010) FIN5003 Decision Support Tools BUS8101 Business Project A ACC5502 Accounting for Managers BUS8102 Business Project B CIS5001 Information Systems for LAW5504 Comparative Law and Managers Business MGT5000 Management and MKT5000 Marketing for Managers Organisation Behaviour Semester 3 (Nov 2010 –Feb 2011 ) ECO5000 Economics for Managers MGT8002 Strategic Management 2011 Semester 1 (Mar 2011 – Jun 2011) ECO8060 Business in the International Economy FIN5000 Financial Management UUNZ-USQ Post-graduate MBA programme -7- Semester 1, 2010
Full Study Plan (Normal Track) *2010 course offerings have not yet been finalised and may be subject to change. 2010 Semester 1 (Mar 2010- Jun 2010) Semester 2 (Jul 2010-Nov 2010) FIN5003 Decision Support Tools MKT5000 Marketing Management ACC5502 Accounting for Managers BUS8101 Business Project A MGT5000 Management and BUS8102 Business Project B Organisation Behaviour Semester 3 (Nov 2010-Feb 2011) MGT8002 Strategic Management ECO5000 Economics for Managers 2011 Semester 1 (Mar 2011-Jun 2011) Semester 2 (July 2011- Nov 2011) ECO8060 Business in the LAW5504 Comparative Law and International Economy Business FIN5000 Financial Management CIS5001 Information Systems for Managers UUNZ-USQ Post-graduate MBA programme -8- Semester 1, 2010
Full Study Plan – Time Tabling Year 2010 Semester 1 (Feb 22- Jun 28 ) Lecturer / Tutor Room CIS5001 Information Systems for Naseem Rahman 501 Managers ACC5502 Accounting for Managers Tan, Pin 501 FIN 5003 Decision Support Tools Sawsan Al-Shamaa 502 MGT5000 Management and Dr Wilton Wilton 501 Organisational Behaviour FIN5000 Financial Management Saliya CA 501 ECO8060 Business in the Jim Danenberg 501 International Economy CHART A: Semester One 2010 Time-table DAY/TIME Mon Tues Wed Thurs Friday Sat 5.30 to Lecture Lecture Lecture Lecture Lecture A six hours workshop 7.30pm ACC5502 CIS5001 MGT5000 ECO8060 FIN5000 on one Saturday per paper and * Refer to Chart B Lecture FIN5003 7.30 to Break Break Break Break Break 7.45pm 7.45 to Tutorial Tutorial Tutorial Tutorial Tutorial 8.45pm UUNZ-USQ Post-graduate MBA programme -9- Semester 1, 2010
CHART B: Workshop Time-table DATE/TIME 03 Apr 2010 10 Apr 2010 17 Apr 2010 24 Apr 2010 01 May 2010 08 May 2010 Sat Sat Sat Sat Sat Sat 9.00 am to ECO8060 MGT5000 CIS5001 ACC5502 FIN5000 FIN5003 10.30 am 10.30 am to Tea Break Tea Break Tea Break Tea Break Tea Break Tea Break 10.45 am 10.45 am to ECO8060 MGT5000 CIS5001 ACC5502 FIN5000 FIN5003 12.15 pm 12.15 pm to Lunch Lunch Lunch Lunch Lunch Lunch 1.15 pm 1.15 pm to 3.00pm Please Take Note: 1. The dates of the workshops above are tentative and will be confirmed by your tutors on commencement of the course. 2. Light refreshment will be provided during tea breaks. Lunch is not provided. Classes will be conducted at UUNZ Room 602. UUNZ-USQ Post-graduate MBA programme - 10 - Semester 1, 2010
CHART C: Study Schedule Week Module Activity/Reading Assessment Week 0 Orientation 22 Feb – 26 Feb Week Week 01 Teaching Semester One 2010 1 — 5 March commences Week 02 Teaching 8— 12 Mar Week 03 Teaching 15– 19 Mar Week 04 Teaching 22– 26 Mar Week 05 Teaching 29 March – 2 Apr Week 06 Break 5 – 9 Apr Week 07 Break 12 – 16 Apr Week 08 Teaching 19 – 23 Apr Week 09 Teaching 26 Apr – 30 Apr Week 10 Teaching 3 – 7 May Week 11 Teaching 10 – 14 May Week 12 Teaching 17– 21 May Week 13 Teaching 24– 28 May Week 14 Teaching 31 May– 4 June Week 15 Teaching 7 – 11 June Week 16 Exams 14 – 18 June EXAMINATION PERIOD Week 17 Exams 21– 25 June UUNZ-USQ Post-graduate MBA programme - 11 - Semester 1, 2010
Textbooks ACC5502 Accounting for Managers Birt, J, Chalmers, K, Beal, D, Brooks, A, Byrne, S & Oliver, J 2008, Accounting: business reporting Text for decision making, 2nd edn, , John Wiley & Sons, Milton, Queensland. Atrill, P, McLaney, E, Harvey, D & Jenner, M 2006, Accounting: an introduction, 3rd edn, , Pearson Education, Frenchs Forest, New South Wales. Battistutta, S & Duncan, S 1998, Accounting for non-accountants, , Nelson, South Melbourne, Victoria. Bazley, M, Hancock, P, Berry, A & Jarvis, R 2004, Contemporary accounting: a conceptual approach, 5th edn, , Thomson, Melbourne, Victoria. Cooper, BJ, Leung, P, Mathews, C & Carlson, P 1997, Accounting and finance for managers, , Jacaranda Wiley, Milton, Queensland. Glynn, J, Murphy, M, Perrin, J & Abraham, A 2003, Accounting for managers, 3rd edn, , Thomson, Southbank, Victoria. Hoggett, J & Edwards, L 2006, Accounting in Australia, 6th edn, , John Wiley & Sons, Milton, Queensland. Reference Horngren, CT, Harrison, W, Bamber, L, Best, PJ, Fraser, D & Willett, R 2006, Accounting, 4th edn, , Pearson Education, Frenchs Forest, New South Wales. Kloot, L, Sandercock, E, Meigs, W & Meigs, R 1995, Accounting: the basis for business decisions, 2nd edn, , McGraw-Hill, Sydney, New South Wales. (Australian edition) Marshall, D, McCartney, J, van Rhyn, D, McManus, W & Viele, D 2005, Accounting: what the numbers mean, , McGraw-Hill, Sydney, New South Wales. (1st Australian edn) Martin, C 1994, An introduction to accounting, 4th edn, , McGraw-Hill, Sydney, New South Wales. Meredith, G & Williams, B 1999, Managing finance: essential skills for managers, , McGraw-Hill, Sydney, New South Wales. Peirson, G & Ramsay, A 2003, Accounting: an introduction, 3rd edn, , Prentice Hall, Frenchs Forest, New South Wales. Wise, T, Needles, B, Anderson, H & Caldwell, J 1998, Principles of accounting, , Wiley, Brisbane, Queensland. BUS8101 Business Project A Summers, J & Smith, B 2006, Communication skills handbook: how to succeed in written and oral Text communication, 2nd edn, , John Wiley & Sons, Milton, Queensland. Reference nil BUS8102 Business Project B Summers, J & Smith, B 2006, Communication skills handbook: how to succeed in written and oral Text communication, 2nd edn, , John Wiley & Sons, Milton, Queensland. Reference nil CIS5001 Information Systems for Managers Laudon, KC & Laudon, JP 2007, Management information systems: managing the digital firm, 10th edn, , Pearson/Prentice Hall, Upper Saddle River, New Jersey. Text Summers, J & Smith, B 2006, Communication skills handbook: how to succeed in written and oral communication, 2nd edn, , John Wiley & Sons, Milton, Queensland. Leidner, DE, McLean, ER, James, ET & Wetherbe, C 2007, Information technology for management: transforming organizations in the digital economy, 6th edn, , John Wiley & Sons, Hoboken, New Jersey. Lucas, HC Jnr 2005, Information technology: strategic decision making for managers, , John Wiley & Sons, Hoboken, New Jersey. Luftman, J, Bullen, C, Liao, D, Nash, E & Neumann, C 2004, Managing the information technology resources: leadership in the information age, , Pearson/Prentice Hall, Upper Saddle River, New Reference Jersey. Martin, E, Brown, C, DeHayes, D, Hoffer, J & Perkins, W 2005, Managing information technology, 5th edn, , Pearson-Prentice Hall, Upper Saddle River, New Jersey. Stair, R & Reynolds, G 2006, Principles of information systems: a managerial approach, 7th edn, , Thomson/Course Technology, Boston, Massachusetts. Turban, E, Aronson, JE & Liang, TP 2007, Decision support and business intelligence systems, 8th edn, , Pearson Prentice Hall, Upper Saddle River, New Jersey. ECO5000 Economics for Managers Layton, A, Robinson, T & Tucker, IB 2005, Economics for today, 2nd edn, , Thomson, Southbank, Text Victoria. Other relevant references on websites will be forwarded to students by email or the discussion board of this course. Articles for any current issue of 'The Economist', 'The Far Eastern Economic Reference Review' or most financial newspapers can be found through the Factiva Database located through the USQ Library Homepage. UUNZ-USQ Post-graduate MBA programme - 12 - Semester 1, 2010
ECO8060 Business in the International Economy Besanko, D, Dranove, D, Shanley, M & Schaefer, S 2007, Economics of strategy, 4th edn, , John Wiley & Sons, Hoboken, New Jersey. Text Rugman, AM, Collinson, S & Hodgetts, RM 2006, International business, 4th edn, , Financial Times/Prentice Hall, Harlow, England. Ball, D, McCulloch, W, Geringer, M, Frantz, P & Minor, M 2008, International business: the challenge of global competition, 11th edn, , McGraw-Hill/Irwin, Boston, Massachusetts. Caves, RE, Frankel, JA & Jones, RW 2007, World trade and payments: an introduction, 10th edn, , Pearson Addison Wesley, Boston, Massachusetts. Day, GS & Reibstein, DJ (eds) 1997, Wharton on dynamic competitive strategy, , John Wiley & Sons, New York. Griffin, R & Pustay, M 2005, International business: a managerial perspective, 4th edn, , Pearson Prentice Hall, Upper Saddle River, New Jersey. (international edition) Reference Jones, G 1996, The evolution of international business: an introduction, , Routledge, New York. Porter, ME 1998, Competitive strategy: techniques for analysing industries and competitors, , The Free Press, New York. Porter, ME 1998, The competitive advantage of nations: with a new introduction, , Free Press, New York. Porter, ME 1998, Competitive advantage: creating and sustaining superior performance, , Free Press, New York. Rugman, AM, Lecraw, DJ & Booth, LD 1985, International business: firm and environment, , McGraw-Hill, New York. Weidenbaum, ML 2004, Business and government in the global marketplace, 7th edn, , Pearson/Prentice-Hall, Upper Saddle River, New Jersey. FIN5000 Financial Management Ross, SA, Trayler, Bird, Westerfield, RW & Jordan, BD 2007, Essentials of corporate finance, , Text McGraw-Hill Australia, North Ryde, New South Wales. Ball, R, Brown, P, Finn, F & Officer, R 1989, Share markets and portfolio theory, 2nd edn, , University of Queensland Press, St Lucia, Queensland. Beal, DJ & Goyen, M 2005, Introducing corporate finance, , John Wiley & Sons, Australia, Milton, Queensland. Bishop, S, Faff, R, Oliver, B & Twite, G 2004, Corporate finance, 5th edn, , Prentice Hall, Frenchs Forest, New South Wales. Brealey, R, Myers, S & Allen, F 2006, Principles of corporate finance, 8th edn, , McGraw-Hill/Irwin, New York. Elton, E, Gruber, M, Brown, S & Goetzmann, W 2003, Modern portfolio theory and investment analysis, 6th edn, , John Wiley & Sons, New York. Frino, A, Kelly, S, Comerton-Forde, C, Cusack, T & Wilson, K 2004, Introduction to corporate finance, 2nd edn, , Pearson Education, Frenchs Forest, New South Wales. Gitman, L 2005, Principles of managerial finance, 11th edn, , Pearson Addison Wesley, Boston, Massachusetts. Reference Hovey, M 2004, Spreadsheet modelling for investment decisions, , Pearson Education Australia, Frenchs Forest, New South Wales. Hovey, M 2005, Spreadsheet modelling for finance, , Pearson Education, Frenchs Forest, New South Wales. Peacock, R, Martin, P, Burrow, MJ, Petty, JW, Keown, AJ, Scott, DF Jnr & Martin, JD 2003, Financial management, 3rd edn, , Prentice Hall, Frenchs Forest, New South Wales. Peirson, G, Brown, R, Easton, S & Howard, P 2002, Peirson and Bird's business finance, 8th edn, , The McGraw-Hill Companies, Sydney, New South Wales. Ross, S, Thompson, S, Christensen, M, Westerfield, R & Jordan, B 2003, Fundamentals of corporate finance, 3rd edn, , McGraw-Hill, Sydney, New South Wales. Summers, J & Smith, B 2006, Communication skills handbook: how to succeed in written and oral communication, 2nd edn, , John Wiley & Sons, Milton, Queensland. Yip, HY 2005, Spreadsheet applications to securities valuation and investment theories, , John Wiley & Sons, Milton, Queensland. FIN5003 Decision Support Tools Heizer, J & Render B Operations management, 7th edn, , Pearson Education, Upper Saddle River, New Jersey. (custom publication - various chapters) Text Levine, DM, Berenson, ML, Stephan, D & Kriehbiel, TC 2008, Statistics for managers using Microsoft Excel, 5th edn, , Pearson Prentice Hall, Upper Saddle River, New Jersey. Brightman, HJ 1999, Data analysis in plain English with Microsoft Excel, , Duxbury Press, Pacific Reference Grove, California. Evans, JR & Lindsay, WM 2005, The management and control of quality, 6th edn, , South-Western, Mason, Ohio. UUNZ-USQ Post-graduate MBA programme - 13 - Semester 1, 2010
Groebner, DF, Shannon, PW, Fry, PC & Smith, KD 2008, Business statistics: a decision making approach, 7th edn, , Pearson/Prentice Hall, Upper Saddle River, New Jersey. Harnett, DL & Horrell, JF 1998, Data statistics and decision models with Excel, , Wiley, New York. Heizer, J & Render, B 2006, Principles of operations management, 6th edn, , Pearson Prentice Hall, Upper Saddle River, New Jersey. Keller, G 2007, Statistics for management and economics, 7th edn, , Thomson/South-Western, Mason, Ohio. (abbreviated edition) Krajewski, LJ & Ritzman, LP 2002, Operations management: strategy and analysis, 6th edn, , Prentice Hall, Upper Saddle River, New Jersey. Lawrence, JA & Pasternack, BA 2002, Applied management science: modeling spreadsheet analysis and communication for decision making, 2nd edn, , John Wiley & Sons, New York. Ledolter, J & Burrill, CW 1999, Statistical quality control: strategies and tools for continual improvement, , John Wiley & Sons, New York. Lehmann, M & Zeitz, P 1998, Statistical explorations with Microsoft Excel, , Duxbury Press, Pacific Grove, California. Levin, RI & Rubin, DS 1998, Statistics for management, 7th edn, , Prentice Hall, Upper Saddle River, New Jersey. Levine, DM, Krehbiel, TC & Berenson, ML 2006, Business statistics: a first course, 4th edn, , Pearson/Prentice Hall, Upper Saddle River, New Jersey. Makridakis, S, Wheelwright, SC & Hyndman, RJ 1998, Forecasting: methods and applications, 3rd edn, , John Wiley & Sons, New York. Moore, JH & Weatherford, LR 2001, Decision modeling with Microsoft Excel, 6th edn, , Prentice Hall, Upper Saddle River, New Jersey. Pigford, DV & Baur, G 1995, Expert systems for business: concepts and applications, 2nd edn, , Boyd & Fraser, Danvers, Massachusetts. LAW5504 Comparative Law and Business Text nil Crosling, GM & Murphy, HM 2000, How to study business law: reading, writing and exams, 3rd edn, , Butterworths, Sydney, New south Wales. De Cruz, P 2007, Comparative law in a changing world, 3rd edn, , Routledge-Cavendish, New York. Ebke, WF & Finkin, MW (eds.) 1996, Introduction to German law, , Kluwer Law, Boston, Massachusetts. Reference Guiguo, W & Mo, J (eds.) 1999, Chinese law, , Kluwer Law, The Hague. Pentony, B, Graw, S, Lennard, J & Parker, D 2003, Understanding business law, 3rd edn, , LexisNexis Butterworths, Sydney, New South Wales. Vermeesch, RB & Lindgren, KE 2005, Business law of Australia, 11th edn, , LexisNexis/Butterworths, Chatswood, New South Wales. Zweigert, K & Kotz, H 1998, Introduction to comparative law, 3rd edn, , Clarendon Press, Oxford, UK. (revised edition) MGT5000 Management and Organisational Behaviour Wood, J, Zeffane, R, Fromholtz, M & Fitzgerald, J 2006, Organisational behaviour: core concepts Text and applications, , John Wiley & Sons, Milton, Queensland Reference nil MGT8002 Strategic Management Johnson, G, Scholes, K & Whittington, R 2005, Exploring corporate strategy, 7th edn, , Financial Text Times Prentice Hall, Harlow, England. (Students are required to purchase the text and cases edition as opposed to the text only edition.) Barney, J & Hesterly, W 2008, Strategic management and competitive advantage: concepts and cases, , Pearson/Prentice Hall, Upper Saddle River, New Jersey. De Wit, B & Meyer, R 2004, Strategy: process, content, context: an international perspective, 3rd edn, , Thomson Learning, London. Hill, CWL, Jones, GR & Galvin, P 2006, Strategic management: an integrated approach, , John Wiley & Sons, Milton, Queensland. (2nd Australasian edition) Lynch, R 2006, Corporate strategy, 4th edn, , Financial Times/Prentice Hall, Harlow, England. Reference Mintzberg, H, Lampel, J, Quinn, B & Ghoshal, S 2003, The strategy process: concepts, contexts, cases, 4th edn, , Prentice Hall, Upper Saddle River, New Jersey. Stacey, RD 2007, Strategic management and organisational dynamics: the challenge of complexity to ways of thinking about organisations, 5th edn, , Financial Times Prentice Hall, Harlow, England. Thompson, AA & Strickland, AJ 2003, Strategic management: concepts and cases, 13th edn, , McGraw-Hill/Irwin, Boston, Massachusetts. Viljoen, J & Dann, S 2003, Strategic management, 4th edn, , Prentice Hall, Frenchs Forest, New South Wales. MKT5000 Marketing Management UUNZ-USQ Post-graduate MBA programme - 14 - Semester 1, 2010
Pride, W, Elliott, G, Rundle-Thiele, S, Waller, D, Paladino A & Ferrell, O 2007, Marketing: core concepts and applications, 2nd edn, , John Wiley & Sons, Milton, Queensland. (Asia Pacific edition) Text Summers, J & Smith, B 2006, Communication skills handbook: how to succeed in written and oral communication, 2nd edn, , John Wiley & Sons, Milton, Queensland. *PLEASE CHECK WITH YOUR LECTURER FOR LATEST EDITIONS BEFORE PURCHASING TEXTBOOKS Communication Skills Handbook The Communication Skills Handbook is a USQ text which is extremely useful for your studies. For assignments you will be required to write reports, case studies and academic essays. The handbook shows you the style required by USQ. There is also a vital chapter outlining the Harvard style of referencing. We cannot stress enough the importance of being able to reference correctly. Plagiarism occurs when referencing is not done properly and penalties are severe. Dictionaries A good dictionary will be a great advantage to you during your studies as you will encounter a wide range of new vocabulary during your studies. Please not that during examination only paper and NOT electronic dictionaries will be allowed into the examination room. Important Notice!! All students are required to purchase text books for their courses as New Zealand law strictly prohibits excessive copying of textbooks and it is totally illegal to copy a whole textbook, in fact it is illegal to copy more than 10% of a textbook unless it is out of print. If you are unable to find information you need, please contact one of our Learning Support Officers who are based in the library. Please remember that you can access materials in other Libraries including Auckland City Library, 44-46 Lorne Street, Tel: 377 0209. Purchasing Additional Books If you would like to purchase your own copy of reference books recommended on the USQ reading list and available for reference on our library, we can help you. University Bookshop, Auckland University Campus U University Bookshop is located on Auckland University Campus in close proximity of UUNZ. It stocks a wide variety of tertiary textbooks and reference books. You may obtain a 10% student discount using your UUNZ student card. USB should be able to order most of the books on your reading list. Address: Auckland University Campus, 2 Alfred Street, Auckland City Website: www.ubsbooks.co.nz Tel: 306 2700 Email: campus@ubsbooks.co.nz Hours of Opening Monday to Friday 0800 - 1730 Saturday 1000 - 1600 Sunday 1100 - 1500 University of Southern Queensland Bookshop U UUNZ-USQ Post-graduate MBA programme - 15 - Semester 1, 2010
You can order books from USQ if they are not available at UBS and other local bookshops. Please remember that there will be a courier fee. Books in stock take up to three working days to arrive, delivery times for out of stock books vary. Website: www.bookshop.usq.edu.au HU U Teaching facilities and physical resources 10B Facilities and resources at UUNZ in Auckland include: Available: Planned: Teaching facilities 1200m2 of Additional space in the same building classroom space could be leased if required. Equipment Videos / OHProjectors / Whiteboards etc 2 Computer Labs – An additional computer lab could be set 50 terminals up when more space is leased. Anti Plagiarism Turnitin Software Software Library resources UUNZ currently has UUNZ will extend its on-site library to an on-site library for include copies of books identified for students including courses in the Master of Business copies of all books Administration (See Attachment Two.) identified by USQ as relevant for students of the USQ programmes currently delivered at UUNZ. (See Attachment Seven) Students also have on-line access to the substantial USQ library collection and on-line databases. All students have confirmed access to the Auckland City Council Public Library, including databases. Coursework material is comprehensive and includes selected readings. UUNZ-USQ Post-graduate MBA programme - 16 - Semester 1, 2010
Research 1B The adequacy of provision of research facilities and support of staff involved in research, the levels of research activity of staff involved in the course and of ways by which the research-teaching links are made in the curriculum. USQ USQ Staff and student research activities are supported by an Office of Higher Research and related facilities. http://www.usq.edu.au/research/default.htm. HU UH All USQ lecturers, tutors and project students have access to USQ library facilities such as the Postgrad Toolbox, e-Referencing guides, USQ ePrints, Australasian Digital theses. A full description of USQ library services is available at http://www.usq.edu.au/library/ HU UH and Faculty of Business librarian services at: http://www.usq.edu.au/library/faculties/business/default.htm. HU UH Research output is monitored by annual reports by Faculties: http://www.usq.edu.au/business/research/publications/default.htm. HU UH Research is recorded and published in an annual research report which shows staff research outputs over the last two years per Faculty http://www.usq.edu.au/research/usqresearch/default.htm. HU UH UUNZ UUNZ is supporting the development of a research culture in order to: • Add quality to the delivery of courses • Enhance the credibility (and marketability) of the institution • Motivate staff to improve their qualifications and undertake further professional development. • Motivate staff to keep in touch with industry and current thinking. UUNZ will seek to link its development to its collaborative arrangements with USQ and other institutions. UUNZ aims to recruit staff for the delivery of degree programmes who have experience in research. UUNZ staff will be supported to maintain and grow their involvement in research through a variety of mechanisms: • development of their research profile. • UUNZ will encourage and facilitate staff to be aware of research conducted by their USQ colleagues. • UUNZ will promote collaborative research arrangements with USQ staff through USQ staff through UUNZ-USQ Post-graduate MBA programme - 17 - Semester 1, 2010
o facilitating USQ staff to conduct research in New Zealand. o facilitating and encouraging UUNZ staff to provide research assistance to USQ staff. • UUNZ will provide an annual budget of $10,000 to support staff research. All academic staff may apply to the Senior Management Team for support from this budget. • UUNZ provides staff access to library facilities and computer labs which include access to SPSS software. • Academic staff can access the wide range of resources, including electronic journal data-bases through USQ On-line. All USQ lecturers, tutors and project students have access to USQ library facilities such as the Postgrad Toolbox, e-Referencing guides, USQ ePrints, Australasian Digital theses. • UUNZ will facilitate meetings of staff in a Research Forum. • Staff conducting research as part of a qualifications upgrade will gain guidance, and ethical approval where necessary, from the institution with which they are enrolled. . • Staff planning research projects can also gain guidance from their Head of School and the Academic Manager. The Academic Manager will seek the cooperation of partner institutions to facilitate this ethical approval for staff not enrolled with another institution. • Staff research progress will be monitored by the Academic Manager who will offer assistance where this is useful. • Staff research completion will be monitored by the Academic Board and published in an annual staff research report which is made available through the UUNZ website. • Copies of research outputs will be held in the UUNZ Library. UUNZ and USQ consider that: 8.1 UUNZ staff conduct research within their area of experience which advances knowledge and understanding and supports their function as teachers. 8.2 The quantity and quality of staff research outputs are monitored and the collective output is consistent with the development and maintenance of an on-going research culture in support of the course. 8.3 Organisational systems and facilities provide appropriate support to staff involved in research, including access to an appropriate ethics committee. UUNZ-USQ Post-graduate MBA programme - 18 - Semester 1, 2010
Assessments Policies You are obliged to attempt all assessments required for your subjects. Each module has different rules and regulations and your lecturer will inform you of exam and assignment regulations at the beginning of the course. As a general rule, to complete each of the assessments satisfactorily, students must obtain at least 50% of the marks available for each assessment item and an overall 50% of available marks. Criteria for passing individual courses are found in the assessment notes of each course specification. Failure to hand in an assignment will result in your coursework being incomplete and you may not be awarded a final mark. If students submit assignments after the due date without prior approval, a penalty of 20% of the total marks available for the assignment may apply for each working day late. Students who for medical, family/personal or employment related reasons are unable to complete an assessment may apply to defer an assessment in a course. Such a request must be accompanied by appropriate supporting documentation. All documents MUST be submitted before the assignment due date. Please submit doctor’s notes etc to reception and we will process on your behalf and send to USQ for approval. Examinations Examinations take different formats. They can be “closed”, “restricted” or “open” examinations. Candidates are allowed access to specific materials during the examination. Please be sure that you are aware of the type of examination you will face, its length etc well before exam day. Details are available from the Course Specification and your tutor. Closed Exams No additional materials are allowed in to the exam room. Writing instruments only. Restricted Exams The only materials that candidates may use are: writing materials (non-electronic and free from materials which could give students an unfair advantage in the exam); sometimes calculators which cannot hold textual information (students must indicate on their exam paper the make and model of any calculators they use during the exam); sometimes English translation dictionaries (but not technical dictionaries). Open Exams As restricted exams and also reference books as outlined in the examination regulations for the programme. PLEASE MAKE SURE YOU UNDERSTAND CLEARLY AT THE BEGINNING OF THE SEMESTER WHAT TYPE OF EXAMINATIONS YOU WILL BE FACING. ASK YOUR LECTURER IF YOU ARE NOT SURE. Passing Grades Passing criteria varies slightly from module to module. ENSURE YOU UNDERSTAND THE PASSING CRITERIA FROM THE BEGINNING OF THE SEMESTER FOR ALL YOUR MODULES. As a general rule, to be assured of receiving a passing grade a student must submit all of the summative assessment items, achieve at least 50% in the examination and at least 50% of the available weighted marks for the summative assessment items. UUNZ-USQ Post-graduate MBA programme - 19 - Semester 1, 2010
Grading System A student’s final grade for a course is determined by combining the student’s marks for each assessment item in accordance with the course specification. The following table1, displaying marks (expressed as a percentage) to grade equivalence, will be used by all examiners who give marks for assessment items to determine a student’s final grade for a course. Final Mark Equivalent Final Grade Grade Points At least 85 High Distinction (HD) 7 At least 75 but less than 85 Distinction (A) 6 At least 65 but less than 75 Credit (B) 5 At least 50 but less than 65 Pass (C) 4 Less than 50 Fail (F, FNP, FNS, FNC or 1.5 FLW) At least 50 Ungraded Pass (P)* Not Applicable Grades The final grades for students will be assigned on the basis of the weighted aggregate of the marks obtained for each of the summative assessments in the course. Final grades Temporary grades HD - High Distinction I - Incomplete IIP - Incomplete, Progress in future Semester will determine A - Distinction grade B - Credit IS - Incomplete (Supplementary exam) C - Pass IM - Incomplete (Make-up work) P - Ungraded Pass ISM - Incomplete (Supplementary exam and make-up work) LP - Low Pass IDM - Incomplete (Deferred work) F - Fail IDS - Incomplete (Deferred examination) FLW - Fail (Late withdrawal) IDB - Incomplete (Deferred work and examination) FNP - Fail (Did not participate) Administrative grades FNS - Fail (Did not Sit) NR - No Result expected FNC - Fail (Did not complete) NA - Non Assessable UUNZ-USQ Post-graduate MBA programme - 20 - Semester 1, 2010
PR - Pass (Must repeat course) RW - Result Withheld SP - Satisfactory Progress RN - Result Not available I - Incomplete (from 1973-1989, was a final grade equivalent to a T - Transfer failure) K - a grade which may be allocated to one or more courses in a block exemption to indicate that such courses may be used to satisfy pre-requisite requirements in the programme Appealing a final grade Question: What is the process if I wish to appeal the final grade awarded to me for one of my course? The student: 1. receives notification of results and does not agree with the result 2. must contact the Examiner or Moderator of the course and request that the Examiner check that no administrative error has occurred in the addition or recording of the marks gained for the assessable components of the course or in recording the grade awarded 3. must discuss with the Examiner or Moderator of the course, the grounds upon which the student feels the grade awarded is incorrect. The Examiner or Moderator must: 1. check arithmetic used in awarding the result 2. check that all marks and assessments that should have been used in awarding the grade have been used 3. check that all marks have been correctly recorded 4. consider the grounds upon which the student feels the grade awarded is incorrect 5. advise the student of the outcome of their investigations in writing. A copy is to be placed on the student's file. Note: There is no onus on the Examiner to re-mark assessable material as part of this pre- appeal process. If the student is still not satisfied a formal written appeal against the award of the final grade in a course may be lodged in accordance with Student Grievance and Appeal HU Procedures. Grounds for appeal are either: UH 1. that there has been a breach of University's regulations, procedures or assessment policy, or failure to adhere to the approved assessment procedures for that course, sufficient to cause disadvantage to the student 2. that the student has been unfairly treated in the process of assessment, or 3. that the student has been unfairly treated by persons involved in the conduct of the examination. When the student writes a letter of appeal, they must outline the basis for the claim and must show that a reasonable effort has been made to resolve the dispute at the pre-appeal stage. The letter should be addressed to the Secretary, Faculty of Business Appeals UUNZ-USQ Post-graduate MBA programme - 21 - Semester 1, 2010
Committee and the prescribed fee should be enclosed. Appeals will not be processed unless the fee has been paid. Please note: 1. it is recommended that students seek advice from the Student Guild before proceeding to appeal 2. no appeals will be accepted after the relevant deadline for lodgement. Where a student cannot provide complete documentation by the deadline, they should lodge their appeal together with a written request for an extension of time to complete their documentation. The request will be considered by the Chair of the Faculty Appeals Committee, whose decision shall be final 3. an appeal cannot succeed unless the grounds for appeal are addressed. A request for a remark without addressing the grounds for appeal does not satisfy this requirement 4. the Faculty Appeals Committee will then hear the student's appeal. This Committee is made up of: • a senior academic staff member from another Faculty (Chair) • Dean of the Faculty or Dean's nominee • one academic staff member elected by the Faculty Assembly (or, in the absence of an elected staff member, an alternative should be appointed in accordance with the Faculty's rules) • one of the elected student members of Faculty Board • a person nominated by the Student Guild 5. once the student's appeal has been considered, the student will be notified by letter of the outcome. If the appeal is upheld the fee paid for the appeal will be refunded 6. if the student is not satisfied with the Faculty Appeals Committee's decision, they may apply for a review or appeal to the University Appeals Committee (within 14 days of receipt of the letter referred to in (5) above). A student may appear before the University Appeals Committee on his/her own behalf and/or be represented by the Student Guild. A staff member may appear before the University Appeals Committee either alone or accompanied for advice and/or note taking by another staff member. However, an appeal to the University Appeals Committee can only be made on the basis that procedures in the University Regulations for Appeals have not been followed by the Faculty Appeals Committee 7. decision of the University Appeals Committee shall be final 8. in accordance with University policy, a student can obtain a copy of their marked examination script on payment of the prescribed fee. H H Exam Deferral To apply for a deferred examination: • Students must submit an Application for Deferred Examination form and include HU UH original or certified supporting documentation. www.usq.edu.au/studentadmin/forms.htm HU U • If the application for deferred examination is for medical reasons USQ's Medical HU Certificate should be used and must cover the date of the examination. Note: If a UH student sits an examination whilst ill, the student will not be permitted to apply for a deferred examination. Therefore, in the case of illness a student should not attend an examination but should seek medical assistance and provide the USQ Medical Certificate to their medical practitioner for completion. UUNZ-USQ Post-graduate MBA programme - 22 - Semester 1, 2010
• If applying for a deferred examination for family/personal reasons, supporting original or certified documentary evidence from a medical practitioner, counsellor or another such member of the community must be included with the Application form. • If the application for deferred examination is for employment related reasons, a statement from the student’s employer (in English) must be supplied and included with the Application form. • All applications for deferred examinations must be received at the Faculty Office of the course within 10 days of the date of the examination. Please note that if you make an application for a deferred examination, Faculties will presume you cannot take the examination. Therefore, you cannot rely on receiving a response from the Faculty prior to the examination. Please note that Academic Regulation 5.6.8.2 has been amended to include the following clause: “A deferred examination is considered a significant concession to a student and will only be granted if a student makes a properly documented and timely application. Applications may be rejected if there is a reason to believe that the student is seeking an unfair advantage as might be suggested by a pattern of repeat deferred examination applications. An application may be checked for any previous history of deferred examination applications. Deferral of an existing Deferred or Supplementary exam is not permitted.” Anti Plagiarism Software Originality Checking allows educators to check students' work for improper citation or potential plagiarism by comparing it against continuously updated databases. Every Originality Report provides instructors with the opportunity to teach their students proper citation methods as well as to safeguard their students' academic integrity. Features & Benefits 18B • Encourages Proper Citation • Over 10 Billion Web Pages Crawled & Archived • Over 70 Million Student Papers • Over 10,000 Major Newspapers, Magazines & Scholarly Journals • Thousands Of Books Including Literary Classics • Printable Reports • Side-By-Side Comparison Academic Integrity 19B "Turnitin plays an extremely important role in helping our students understand intellectual honesty... For our students, being able to see a highlighted line that is similar or exact to UUNZ-USQ Post-graduate MBA programme - 23 - Semester 1, 2010
another document gives us that "teaching moment"..." - TRIO Training, University of Washington "Some Thoughts on Plagiarism"... (more) HU UH - by Professor N. Stanlick, University of Central Florida New students start here 20B 1. Your instructor gives you a class ID number and a class enrollment password. 2. Create a user profile. You'll need the class ID and enrollment password to enroll in HU UH the class. 3. For more information, watch the "creating a student user profile" video. HU UH Need more training? 21B As soon as you create your user profile and join an account or class, you can login to your unique Turnitin homepage. For more help on using Turnitin please consult our online HU training videos and user manuals. UH Tertiary Programme Support (TPS) Students are able to consult our TPS tutor Bodhi Nightingill at any point in the semester regarding assistance with assignment writing. Bodhi can help you with aspects such as question analysis, referencing, assignment structure, logical presentation of ideas, sentence structure, and other writing skills. Please see Bodhi to arrange an appointment or email bodhi@uunz.ac.nz. Prior to each HU UH assignment due date, Bodhi will visit your tutorial class to give you academic support on assignment writing. This support will be based around the USQ Communication Skills Handbook, please ensure you have access to your own copy of this handbook. USQ Academic Policy UUNZ is bound by our partnership agreement to follow all USQ Academic Regulations relating to academic misconduct, appeal, withdrawal, etc. A copy of the Regulations are available from reception on Level 6 or on the USQ Website. Building Rules and Information 12B Our building is owned by Peace Software and it is important that we respect their rules and regulations. Please make sure you understand the following rules: (i) Smoking is not allowed inside or in front of the building. There is a smoking area outside the Lower Ground Level car park 2. Please use the ashtrays and UUNZ-USQ Post-graduate MBA programme - 24 - Semester 1, 2010
DO NOT throw cigarette ends on the ground. Respect the other people in the building and make sure your follow these rules. (ii) Parking is strictly for authorized UUNZ staff and Peace personnel only. Any student cars found parked in the car park will be towed away (24 hours) and owners will be charged a heavy fine for return of their vehicle. Off-street Pay and Display parking is available with a time limit. We encourage you to use public transport. Please see the reception staff if you need help with bus timetables. (iii) We must respect the other people using our building, please be polite and do not make too much noise when using the lifts, café area or walking through shared areas. (iv) There is a café area on the ground floor. Students are welcome to use the seating facilities, vending machines, microwave, kitchen sink from 7.30am to 4.00pm. Unfortunately the coffee machine and lounge area are restricted to Peace staff only. Please keep the place clean and tidy. (v) Please carry your UUNZ student ID card with you at all times while on campus. Building Entry The glass entrance doors open at 7.30am and close at 6:00pm Monday to Friday (except public holidays). The school opens at 9:00am and closes at 5:30pm (or until the end of the last class) and you are not allowed to re-enter the school floor after this time. Building Toilet Rules Please remember to keep toilets clean and put all waste paper etc in the bins provided. Students with disabilities Prospective students with disability should contact WY well in advance of commencing their studies to ensure that the appropriate supports are able to be put in place. More information regarding options for students with a disability is available. Private tuition (one-to-one) is offered to students who need extra help with particular study areas on an hourly basis Contact Details A. Student’s contact details: Students must informed UUNZ immediately for any changes in address, contact telephone numbers or e- mail address. B. School contact details: UUNZ Institute of Business Levels 4 - 6 Peace House 100 Symonds Street (PO Box 9081 Newmarket) Auckland Tel: (09) 915 3390 Fax: (09) 915 3399 USQ On-line Enrolment On arrival at UUNZ, you will be given a study plan agreed between yourself and the Programme Leader/Registrar. You may find that during the duration of your studies you may decide to make changes to that plan, i.e. because you decide to study summer school, take time of for illness, fail papers etc. Any changes to your study plan must be agreed by the Registrar/Programme Leader at UUNZ. Students are required to add and drop UUNZ-USQ Post-graduate MBA programme - 25 - Semester 1, 2010
courses direct with USQ, in line with your plan agreed at UUNZ. Information and guidance on how to drop and add courses can be obtained from Reception on Level 6. Please remember that all drops and additions are monitored by USQ and UUNZ. Any unauthorised changes will be reinstated by USQ at UUNZ administration’s request UUNZ Enrolment Policy 1. Rationale 1.1 Enrolment is subject to the following conditions which become legally binding on confirmation of the acceptance of a student by UUNZ. 1.2 Enrolment is complete only when UUNZ receives full payment of fees. 1.3 Conditions of enrolment can only be changed at the discretion of the UUNZ Management. 2. Payment 2.1 All fees are received and refunded in New Zealand dollars. UUNZ is not responsible for any currency fluctuations between enrolment and issuing of refunds. All fees include New Zealand Government Good and Services Tax (GST). 2.2 All fees are calculated and paid on basis of the number of papers students wish to study in each semester. Students have to complete twelve papers to qualify for the award and the fee can be paid on semester by semester basis. 2.3 Registration fee is non-refundable. 2.4 Course fees are deducted from the first day at which a student’s attendance on a course is required. 2.5 All fees are non-transferable to other institutions or students although English language tuition fees are transferable to UUNZ Diploma programmes. UUNZ-USQ Post-graduate MBA programme - 26 - Semester 1, 2010
3. Withdrawal & Refund Policy 3.1 The amount of refund depends on the length of the course of study (period of enrolment) and on the time period before withdrawal, as summarised in the following: Student Withdrawals Less than 3 months 3 months and greater Type of Domestic International and Domestic International Students student Students Students Course (Between 5 and (1 day to 3 (Less than 5 weeks) (13 weeks and greater) length less than 13 weeks) months) Withdrawal Up until From Up until From No set Up until the end of From period the end of day 3 the end day 6 withdrawal the eighth day day 9 the onwards of the onwards period onwards second fifth day day of the of the course course Amount of 50% of No 75% of No No refund Full refund, less No refund total fees refund total fees refund ( refer to 4 administration costs refund paid paid a) of up to 10% of the total fee or $500 whichever is the lesser Note: The total fee in the table above includes all fees paid to UUNZ excluding accommodation fees. 3.2 All applications for withdrawal and/or refund must be submitted in writing with all original documents. 3.3 Any refunds must go to the person from whom UUNZ received the monies, unless written authority to refund direct to the student is received by the school from the sponsor. 3.4 On withdrawal, UUNZ will advise the New Zealand Immigration Service that the visa/permit must be cancelled. The official receipt and Offer of Place document must be returned to UUNZ before any refund will be made. UUNZ-USQ Post-graduate MBA programme - 27 - Semester 1, 2010
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