Managed Care Compliance Conference - IN-PERSON Jan 30 - Feb 1, 2022 Phoenix, AZ VIRTUAL Feb 8-9, 2022 CST
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IN-PERSON OR VIRTUAL
Managed Care
Compliance Conference
IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ
VIRTUAL • Feb 8–9, 2022 CST
HCCA’s Annual Managed Care Compliance Conference is the perfect
event for those who manage compliance at health plan providers. Hear
from experienced compliance leaders and explore topics and issues that
are pertinent to industry professionals like you.
• Learn the latest practices and share strategies
• Connect with peers and mentors facing similar challenges
• Earn live Compliance Certification Board (CCB)® continuing
education units (CEUs)
Learn more and register
hcca-info.org/2022-managed-careAbout Managed Care Compliance Conference IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ | VIRTUAL • Feb 8–9, 2022
Attend the annual education and networking event for those who manage compliance
for health plan providers. Learn the latest practices, share strategies, and connect with
peers and mentors who work in the industry.
This conference offers live Compliance Certification Board (CCB)® continuing education
units (CEUs) for participation. Please visit the event page for the latest details.
Who should attend?
The Certified in Healthcare Compliance
• Compliance officers
(CHC)® exam will be offered at the
• Managers of compliance in-person Managed Care Compliance
• Internal auditors Conference on Wednesday, February 2,
2022. CCB also offers the flexibility for
• Fraud examiners candidates to take their exam remotely,
• Human resource managers at a local testing site, or following certain
HCCA conferences. To learn more about
• Privacy offers
our various testing options, visit HCCA’s
• Medicare compliance officers website, hcca-info.org/certification/
become-certified/exam-information.
• Inside and outside counsel
What will attendees learn?
Explore issues that are pertinent to industry professionals like you.
This year’s agenda includes these trending topics:
• D
iversity, Equity, and Inclusion in the Compliance Space
• M
ental Health Parity and Addiction Equity Act (MHPAEA) Compliance in Action
• M
anaged Care: OIG Update on Priorities and Risk Areas in Managed Care
• T
he Dos and Don’ts of Medicare Advantage: Lessons from Recent Enforcement
Activity in Medicare Advantage Programs
• W
hy me? Compliance officers personal risks in Managed Care investigations:
Liaison, Witness, Subject, Defendant, Whistleblower
• Managed Care Hot Topics Panel Discussion
Join the healthcare compliance community
Health Care Compliance Association (HCCA) members receive exclusive educational
resources and discounts on conferences, publications, and CCB exams to help support
them in their compliance roles. Join today to build your network and continue the growth
and success of your compliance program. Learn more at hcca-info.org/membership.
Members save on conference registration!
2 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ
ALL TIMES LISTED ARE IN MOUNTAIN STANDARD TIME (MST)
Sunday, January 30 IN-PERSON
8:00–9:30 am P1 Diversity, Equity, and Inclusion in the Compliance Space
9:30–9:45 am Networking Break
9:45–11:15 am P2 Mental Health Parity and Addiction Equity Act (MHPAEA): Compliance in Action
11:15 am–12:45 pm Lunch (on your own)
11:30 am–12:30 pm SpeedNetworking (Lunch provided only for pre-registered participants)
12:45–2:15 pm P3 Applying the Seven Elements of an Effective Compliance Program for Best Practices in Regulatory Audits
2:15–2:30 pm Networking Break
2:30–4:00 pm P4 Back to the Future: Leveraging Knowledge and Experiences to Accommodate 2022 CMS Program Audit Protocols
4:00–5:30 pm Welcome Reception
Monday, January 31 IN-PERSON
SUBJECT AREA: MEDICARE/MEDICAID
7:00–8:00 am Breakfast
8:00–8:15 am Opening Remarks
8:15–9:15 am GENERAL SESSION: Managed Care: OIG Update on Priorities and Risk Areas in Managed Care
9:15–9:45 am Networking Break
101 Effective and Compliant Hierarchical 102 Surprises in the No Surprises Act: 103 Fraud, Waste and Abuse Updates from the FBI
9:45–10:45 am Condition Category Capture Auditing New Requirements for Plans and Providers
Regarding Provider Directory Information
10:45–11:00 am Networking Break
201 Best Practices in Establishing a 203 Compliance Organization Design
11:00 am–12:00 pm Medicare Drug Management Program to
Ensure Quality and Compliance
12:00–1:15 pm Lunch
301 Compliance Issues Under the Purview 303 The Lifecycle of a CMS Part D Memo
1:15–2:15 pm of Payment Integrity and Fraud, Waste, from Analysis to CMS Audit
and Abuse
2:15–2:30 pm Networking Break
402 The Next Big Thing! Maintaining 403 Compliance Considerations in Mergers
2:30–3:30 pm Compliance and Managing Risk with
Healthcare Startup Vendors and Providers
and Acquisitions
3:30–3:45 pm Networking Break
3:45–4:45 pm GENERAL SESSION: The Dos and Don’ts of Medicare Advantage and Medicaid Managed Care: Lessons from Recent Enforcement Activity
4:45–6:00 pm Networking Reception
Tuesday, February 1 IN-PERSON
SUBJECT AREA: MEDICARE/MEDICAID
7:00–7:55 am Breakfast
7:55–8:00 am Opening Remarks
GENERAL SESSION: Why Me? Compliance Officer’s Personal Risks in Managed Care Investigations: Liaison, Witness, Subject, Defendant,
8:00–9:00 am Whistleblower
9:00–9:30 am Networking Break
9:30–10:30 am 501 The Magic of Universes: Beyond the CMS Audit 502 A Deep Dive: Enforcement Trends and Risk Areas in Managed Care
10:30–10:45 am Networking Break
10:45–11:45 am 601 Preparing MCOs for the IDD Carve-In 602 HITRUST CSF: Achieving Certification
11:45 am–12:45 pm Lunch
12:45–1:45 pm 701 Building an Effective Medicare Compliance Risk Assessment 702 Audit Readiness: To Infinity and Beyond
1:45–2:00 pm Networking Break
801 How to Improve Your Medicare Data Validation Audit Process to
2:00–3:00 pm Enhance 802 Automate Your Compliance Process to Impress Regulators
Oversight of FDRs and Internal Operations
3:00–3:15 pm Networking Break
3:15–4:15 pm GENERAL SESSION: Hot Topics Panel
Wednesday, February 2 IN-PERSON
8:00–8:15 am Exam Check-in
8:15–10:15 am Certified in Healthcare Compliance (CHC)® Exam (optional)
Agenda and times subject to change.
3 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference VIRTUAL • Feb 8–9, 2022
ALL TIMES LISTED ARE IN CENTRAL STANDARD TIME (CST)
Tuesday, February 8 VIRTUAL
8:25–8:30 am Welcome and Opening Remarks
8:30–9:30 am V1 The Impact of HIPAA Regulatory Changes on Managed Care V2 Applying Principles of Continuous Quality Improvement (CQI) to
Organizations Your Compliance Program Using Root Cause Analysis (RCA)
9:30–9:45 am Break
V3 How to Improve Your Medicare Data Validation Audit Process to V4 OIG Audits of Diagnosis Codes at High Risk for Being Miscoded: A
9:45–10:45 am Enhance Oversight of FDRs and Internal Operations Discussion of How We Identify Diagnosis Codes to Audit and What You
Can Do to Enhance Your Compliance Procedures
10:45 am–11:00 pm Break
11:00 am–12:00 pm V5 The Magic of Universes: Beyond the CMS Audit V6 A Deep Dive: Enforcement Trends and Risk Areas in
Managed Care
12:00–1:00 pm Mid-conference break
1:00–2:00 pm V7 The Next Big Thing! Maintaining Compliance and Managing Risk V8 Compliance Organization Design
with Healthcare Startup Vendors and Providers
2:00–2:15 pm Break
2:15–3:45 pm V9 Back to the Future: Leveraging Knowledge and Experiences to V10 Creativity in Compliance: A Case Study in Developing Impactful
Accommodate 2022 CMS Program Audit Protocols and Action-Oriented Compliance Activities and Trainings
Wednesday, February 9 VIRTUAL
8:30–9:30 am V11 Compliance Considerations in Mergers and Acquisitions V12 Looking Around the Corner: How to Navigate the Shifting Drug
Contracting Landscape
9:30–9:45 am Break
9:45–10:45 am V13 Compliance Issues Under the Purview of Payment Integrity and V14 HITRUST CSF: Achieving Certification
Fraud, Waste, and Abuse
10:45 am–11:00 pm Break
11:00 am–12:00 pm V15 Building an Effective Medicare Compliance Risk Assessment V16 Best Practices in Establishing a Medicare Drug Management
Program to Ensure Quality and Compliance
12:00–1:00 pm Mid-conference break
1:00–2:00 pm V17 Surprises in the No Surprises Act: New Requirements for Plans V18 Effective and Compliant Hierarchical Condition Category
and Providers Regarding Provider Directory Information Capture Auditing
2:00–2:15 pm Break
2:15–3:45 pm V19 CMS Program Audit: What to Do Before and After Your V20 Applying the Seven Elements of an Effective Compliance
Organization Receives an Audit Notice Program for Best Practices in Regulatory Audits
Agenda and times subject to change.
4 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ
ALL TIMES LISTED ARE IN MOUNTAIN STANDARD TIME (MST)
IN-PERSON 11:30 am – 12:30 pm
SpeedNetworking
(Lunch provided only for pre-registered participants)
Sunday, January 30
(Pre-Conference) 12:45 – 2:15 pm
8:00 – 9:30 am
P3 Applying the Seven Elements of an
Effective Compliance Program for Best
P1 Diversity, Equity, and Inclusion in the Practices in Regulatory Audits
Compliance Space Level: Intermediate
Level: Intermediate Kenneth Nuñez, Chief Compliance Officer, Provider
Cheyenne Ross, Arizona VP of Compliance & Regulatory Partners Health Plan
Affairs, Arizona Complete Health Annie Hsu Shieh, Senior Compliance Counsel, Central
Kimulet Winzer, Director, SunHawk Consulting Health Plan of California
y Increase compliance program engagement by intentionally Robert Alfano, U.S. Regulatory Lead, Babylon
creating an inclusive environment y Apply the seven elements into regulatory audit planning to
y Expand leadership skills by leveraging inclusive language manage toward successful results
to foster ethical decisions y Discuss key regulatory audit prep best practices using
y Learn to infuse courageous conversations and ongoing the seven elements to guide successful planning, ensure
training to strengthen your compliance program cohesiveness, and organization in audit prep
y This presentation will present best practices from a plan,
PBM, and TPA oversight perspective and discuss how
9:30 – 9:45 am this effective planning can help better organize your
Networking Break regulatory audits
9:45 – 11:15 am 2:15 – 2:30 pm
Networking Break
P2 Mental Health Parity and Addiction Equity
Act (MHPAEA): Compliance in Action
2:30 – 4:00 pm
Level: Intermediate
Noreen Vergara, Senior Counsel, Husch Blackwell LLP P4 Back to the Future: Leveraging
Zach Davis, Senior Consulting Actuary, Wakely Consulting
Knowledge and Experiences to
Group, LLC Accommodate 2022 CMS Program
Amanda Brown, Vice President, Compliance Solutions,
Audit Protocols
ATTAC Consulting Group LLC Level: Intermediate
y Quantitative treatment limitations (QTL) and Non-quantitative Annie Hsu Shieh, Senior Compliance Counsel, Central
treatment limitations (NQTL) 101 Health Plan of California
Creating a QTL annual testing process, NQTL comparative
y
Anne Crawford, SVP Compliance Solutions, ATTAC
analysis, and compliance oversight program
Consulting Group LL
y The latest MHPAEA-related regulatory updates and their
impact on compliance and the industry y Hear how recent audit experiences combined with revised CMS
program audit protocols can be leveraged
Key considerations when determining if 2022 protocols require
11:15 am – 12:45 pm y
modifications to monitoring activities
Lunch (on your own) y Applying best practices to ensure audit readiness
4:00 – 5:30 pm
Welcome Reception
5 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ
ALL TIMES LISTED ARE IN MOUNTAIN STANDARD TIME (MST)
IN-PERSON 102 Surprises in the No Surprises Act:
New Requirements for Plans and Providers
Monday January 31 Regarding Provider Directory Information
Level: Intermediate
7:00 – 8:00 am Scott Westover, SVP Network and Regulatory Strategy,
Quest Analytics
Breakfast
Michael Adelberg, Principal, Faegre Drinker Consulting
y In order to improve the accuracy of provider directories,
8:00 – 8:15 am Congress passed the No Surprises Act
Opening Remarks y The No Surprises Act puts new requirements on new health
plans and providers
y Health plans and providers have to come into compliance with
8:15 – 9:15 am the law and new regulation
GENERAL SESSION: 103 Fraud, Waste and Abuse Updates from
Managed Care: OIG Update on Priorities the FBI
and Risk Areas in Managed Care Level: Intermediate
Megan Tinker, Assistant Inspector General, U.S. Department SSA Joseph S. Parker Jr., FBI, Criminal Investigative Division
of Health and Human Services, Office of the Inspector
y Discussion of the FBI’s Health Care Fraud Program initiatives
General and priorities
y Discussion of recent OIG work in managed care y Review of current and emerging health care fraud schemes
y Risk areas and enforcement trends y How the FBI works with other Federal agencies and private
y Upcoming OIG work and priorities in managed care insurance carriers
9:15 – 9:45 am 10:45 – 11:00 am
Networking Break Networking Break
9:45 – 10:45 am 11:00 am – 12:00 pm
SUBJECT AREA: MEDICARE/MEDICAID SUBJECT AREA: MEDICARE/MEDICAID
101 Effective and Compliant Hierarchical 201 Best Practices in Establishing a Medicare
Condition Category Capture Auditing Drug Management Program to Ensure Quality
Level: Intermediate
and Compliance
Allison Ritchie, Senior Consultant, Protiviti Level: Basic
Kim Pardini-Kiely, Clinical and Operational Excellence Lead, Dawn Becker-Ellison, Sr Clinical Pharmacist, Blue Shield of
Protiviti California
Bryan Beaudoin, Health Information Management Solution Amy Togonon PharmD, Clinical Pharmacist, Blue Shield of
Lead, Protiviti California
y Receive an overview of hierarchical condition category (HCCs) y Review Medicare Part D requirements for a Drug Management
capture’s importance and use Program
y Learn how to use data analytics to effectively audit HCC y Describe case review team membership and process
capture for accuracy and compliance y Describe how the team and processes ensure compliance with
y Understand how to oversee a risk-based HCC capture audit as Medicare DMP requirements
well as integrating internal controls
6 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ
ALL TIMES LISTED ARE IN MOUNTAIN STANDARD TIME (MST)
IN-PERSON 303 The Lifecycle of a CMS Part D Memo
from Analysis to CMS Audit
203 Compliance Organization Design Level: Intermediate
Mark Horowitz, Senior Manager, National Special
Level: Intermediate
Investigations Unit, Kaiser Permanente
James Rose, Managing Director, SunHawk Consulting, LLC
Tamara Neiman, Executive Director, Nat’l Special
y What is organizational design and how it is important to Investigations Unit, Kaiser Permanente
compliance program effectiveness?
y We will describe the process from cradle to grave using an
y How does my organization’s other governance groups impact actual I-MEDIC referral that was initiated from a CMS Quarterly
the compliance organization design? Drug Trend Analysis Memo
y What considerations should be made for organization design of y We will present how data visualization identified the issue, how
the compliance program? clinical review confirmed the issue, and the role played by the
SIU in referring the matter to the I-MEDIC
12:00 – 1:15 pm y During a recent CMS audit this case was selected as the Tracer.
During the presentation, we will outline our documentation
Lunch process for the Tracer and discuss the outcome
1:15 – 2:15 pm 2:15 – 2:30 pm
SUBJECT AREA: MEDICARE/MEDICAID Networking Break
301 Compliance Issues Under the Purview 2:30 – 3:30 pm
of Payment Integrity and Fraud, Waste,
and Abuse SUBJECT AREA: MEDICARE/MEDICAID
Level: Intermediate
Karen Weintraub, Executive Vice President, Healthcare
Fraud Shield
Lori Peters, Sr. Director Special Investigations Unit, Centene
Corporation
y How to quickly identify providers and beneficiaries improperly
enrolled
y Utilizing analytics to capture providers billing multiple products
for the same beneficiaries
y Using public record data in your PI/FWA program to identify
exclusions, adverse actions, and more
7 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ
ALL TIMES LISTED ARE IN MOUNTAIN STANDARD TIME (MST)
IN-PERSON 3:45 – 4:45 pm
GENERAL SESSION:
402 The Next Big Thing! Maintaining The Dos and Don’ts of Medicare Advantage
Compliance and Managing Risk with and Medicaid Managed Care: Lessons from
Healthcare Startup Vendors and Providers Recent Enforcement Activity
Level: Intermediate Katherine Armstrong, Assistant United States Attorney,
United States Attorney’s Office
Sandra Durkin, Member Attorney, Strategic Health law
Pamela Brecht, Attorney/Partner, Pietragallo Gordon
Elizabeth Lippincott, Managing Member, Strategic Alfano Bosick & Raspanti, LLP
Health Law
Jonathan Ferry, Partner, Government Enforcement &
y Legal risks of contracting with startup and private equity- Investigations, Bradley Arant Boult Cummings
backed companies, which can help health plans stay
competitive with their innovation but may also pose risks to y Participants will gain understanding of Medicare Programs
compliance and overtax your plans legal and compliance and the Risk Adjustment Process
resources y Participants will gain understanding of Medicaid Managed
y Handling vendor negotiations with a company that lacks Care Program Risk
expertise in the healthcare legal and regulatory environment, y Participants will gain understanding of the current
including anti-fraud laws, such as the Anti-Kickback Statute, that enforcement environment in Medicare Advantage and
can be violated during the negotiation process Medicaid Managed Care
y Practical strategies for counseling internal business clients on y Participants will get takeaways from recent enforcement
challenges unique to dealing with healthcare startups, including activity to help improve compliance programs
ongoing compliance monitoring of organizations with limited
internal legal and compliance resources
4:45 – 6:00 pm
403 Compliance Considerations in Mergers Networking Reception
and Acquisitions
Level: Intermediate
Jenny O’Brien, SCCE & HCCA Board Member Tuesday, February 1
Steve Lokensgard, Partner, Faegre Drinker Biddle & Reath
y Reviewing pre-delegation and contracting requirements 7:00 – 7:55 am
y Role in due diligence reviews Breakfast
y Integration strategies
7:55 – 8:00 am
3:30 – 3:45 pm Opening Remarks
Networking Break
8:00 – 9:00 am
GENERAL SESSION:
Why Me? Compliance Officer’s Personal Risks
in Managed Care Investigations: Liaison,
Witness, Subject, Defendant, Whistleblower
James Sheehan, Chief, Charities Bureau,
NY Attorney General
Lisa Estrada, Senior Vice President and Chief Ethics and
Compliance Officer, LifePoint Health
y Understand your potential personal involvement as a
compliance officer in government investigations
y Evaluate compliance officer’s rights and risks as witness,
subject, defendant, or whistleblower
y Learn best practices for addressing involvement in
government and whistleblower cases
8 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ
ALL TIMES LISTED ARE IN MOUNTAIN STANDARD TIME (MST)
IN-PERSON 10:45 – 11:45 am
SUBJECT AREA: MEDICARE/MEDICAID
9:00 – 9:30 am 601 Preparing MCOs for the IDD Carve-In
Networking Break
Level: Intermediate
Antony Fiori, Senior Managing Director, Manatt Health
9:30 – 10:30 am Justin Frazer, JD, MBA, Director, Healthcare Consulting,
SUBJECT AREA: MEDICARE/MEDICAID Mazars USA LLP
y States are increasingly moving individuals with I/DD needs and
501 The Magic of Universes: Beyond the LTSS services to MCOs
CMS Audit y Some states are creating specialized MCOs, others are relying
on existing MCOs
Level: Intermediate y I/DD needs must be met: CM, waiver service management,
Gabriel Viola, SVP Customer Relationship, Inovaare network adequacy, and quality measurement
Corporation
602 HITRUST CSF: Achieving Certification
Brenda Wade, Chief Compliance Officer, Inovaare
Level: Basic
y Leverage universes for operational performance analysis, not
merely for CMS Program Audits Uday Ali Pabrai, CEO, ecfirst
y Monitor universes regularly to proactively address and y Walk through how HITRUST CSF maps to and addresses
mitigate issues CMMC, ISO 27001, HIPAA, and NIST standards
y Avoid penalties and delays by sustaining continuous y Evaluate establishing a compliance program on HITRUST CSF
compliance, not reacting to audits
y Examine key steps to successfully achive HITRUST certification
502 A Deep Dive: Enforcement Trends and
Risk Areas in Managed Care 11:45 am – 12:45 pm
Level: Advanced Lunch
Sheniece Smith, VP General Counsel, Northbay Healthcare
Kirk Ogrosky, Partner, Arnold & Porter 12:45 – 1:45 pm
John Kelly, Member, Bass, Berry & Sims PLC SUBJECT AREA: MEDICARE/MEDICAID
y The panel will discuss in detail lessons learned from past and
current enforcement actions 701 Building an Effective Medicare
y The panel will identify key risk areas for Medicare managed
care organizations and providers
Compliance Risk Assessment
y The panel will discuss compliance program best practices to Level: Intermediate
minimize risk in Medicare Advantage Melissa Whitley, Vice President Client Services, BluePeak
Advisors
10:30 – 10:45 am y Develop effective tools to make tracking and scoring your risks
Networking Break an easier task
y How to collaborate with internal teams to fully identify Medicare
risks
y Ensuring effective processes are in place for identifying risks
with delegates
9 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ
ALL TIMES LISTED ARE IN MOUNTAIN STANDARD TIME (MST)
IN-PERSON 802 Automate Your Compliance Process to
Impress Regulators
702 Audit Readiness: To Infinity and Beyond Level: Intermediate
John Tanner, Chief Compliance Officer, Beacon Healthcare
Level: Intermediate
Systems
Kim Gray, Manager, Corporate Compliance, Blue Cross Blue
y Learn how automation can improve your ability to distribute and
Shield of North Carolina track HPSM memos
Elenor Haith, Director and Corporate Compliance Official, y Understand how automated auditing and monitoring helps you
Blue Cross Blue Shield of NC see compliance patterns across your plan
y Integrate an effective compliance risk assessment to reinforce y Apply automation to strengthen compliance oversight and
your organization’s audit readiness compliance program effectiveness in RADV
y Establish compliance mock audits and assessments that align
with regulatory requirements 3:00 – 3:15 pm
y Evaluate audit preparedness through readiness checklist Networking Break
activities
1:45 – 2:00 pm 3:15 – 4:15 pm
Networking Break GENERAL SESSION:
Hot Topics Panel
2:00 – 3:00 pm Moderator: Carolyn Barton, VP Compliance & Regional
SUBJECT AREA: MEDICARE/MEDICAID Compliance Officer, Ethics and Compliance Office, Kaiser
Foundation Health Plan of Washington
801 How to Improve Your Medicare Data Panelists:
Validation Audit Process to Enhance Sheila Nishimoto, Vice President of Compliance,
Oversight of FDRs and Internal Operations Coordinated Care of Washington, Inc.
Level: Intermediate Cheyenne Ross, Arizona VP of Compliance & Regulatory
Affairs, Arizona Complete Health
Derek Frye, Audit & Technology Leader, The Burchfield
Group, an Aon Company Jeff Ubben, Vice President of Compliance, Regulatory
Affairs, & Special Investigations
y Use the annual data validation audit to more broadly
understand organizational risks
Blue Cross Blue Shield of North Dakota
y Build your oversight tools by learning how to internally validate y Recent fraud, waste and abuse and oversight trends
vendor data and documentation y Addressing challenges of complying with mental health parity
y Use data validation to assess your performance and readiness requirements
for other CMS reviews y Highlights of implementing federal No Surprises Act
Wednesday, February 2
8:00 – 8:15 am
Exam Check-In
8:15 – 10:15 am
Certified in Healthcare Compliance (CHC)
®
Exam (optional)
You must apply in advance to sit for the exam. The cost is not
included in the conference registration fee
10 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference VIRTUAL • Feb 8–9, 2022
ALL TIMES LISTED ARE IN CENTRAL STANDARD TIME (CST)
VIRTUAL 9:45 – 10:45 am
SUBJECT AREA: MEDICARE/MEDICAID
Tuesday, February 8 V3 How to Improve Your Medicare Data
Validation Audit Process to Enhance
8:25 – 8:30 am Oversight of FDRs and Internal Operations
Welcome and Opening Remarks Level: Intermediate
Derek Frye, Audit & Technology Leader, The Burchfield
Group, an Aon Company
8:30 – 9:30 am
Kathryn Patterson, Audit Manager, Commonwealth
V1 The Impact of HIPAA Regulatory Changes Care Alliance
on Managed Care Organizations Jason Hoyme, Audit and Compliance Manager, The
Level: Intermediate Burchfield Group, an Aon Company
Elizabeth Kastner, Attorney At Law, Epstein, Becker & Green y Use the annual data validation audit to more broadly
understand organizational risks
Chris Bennington, Member of the Firm, Epstein Becker & y Build your oversight tools by learning how to internally validate
Green PC vendor data and documentation
y Define the aspects of the HIPAA regulatory changes that are y Use data validation to assess your performance and readiness
applicable to managed care organizations for other CMS reviews
Understand the policy and procedure changes that may be
y
required to remain fully compliant V4 OIG Audits of Diagnosis Codes at High
y Identify the regulatory changes that will require workforce Risk for Being Miscoded: A Discussion of
re-training How We Identify Diagnosis Codes to Audit
V2 Applying Principles of Continuous Quality and What You Can Do to Enhance Your
Improvement (CQI) to Your Compliance Compliance Procedures
Program Using Root Cause Analysis (RCA) Level: Intermediate
Level: Basic Chris Bresette – Director, Medicare Part C Audits, U.S.
Department of Health and Human Services, Office of
Maggie Perritt, Compliance Officer Audit Services
Continuous quality improvement (CQI) is consistent with
y
Nicole Hackenmiller, Senior Auditor, U.S. Department of
maintaining a culture of compliance
Health and Human Services, Office of Audit Services
y CQI and RCA are not about individuals and blame, they’re
about processes and cause and effect y The panel will talk about how the OIG combines data-mining
techniques and discussions with medical professionals to
y CQI and RCA can help demonstrate an effective
identify diagnosis codes to audit
compliance program
y The panel will discuss how the OIG’s audits have evolved
The panel will discuss how MA organizations can increase
9:30 – 9:45 am y
their compliance program’s effectiveness when detecting and
Break correcting inaccurate diagnosis codes
10:45 – 11:00 am
Break
11 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference VIRTUAL • Feb 8–9, 2022
ALL TIMES LISTED ARE IN CENTRAL STANDARD TIME (CST)
VIRTUAL 1:00 – 2:00 pm
SUBJECT AREA: MEDICARE/MEDICAID
11:00 am – 12:00 pm V7 The Next Big Thing! Maintaining
Compliance and Managing Risk with
SUBJECT AREA: MEDICARE/MEDICAID
Healthcare Startup Vendors and Providers
V5 The Magic of Universes: Beyond the Level: Intermediate
CMS Audit Sandra Durkin, Member Attorney, Strategic Health law
Level: Intermediate Elizabeth Lippincott, Managing Member, Strategic
Gabriel Viola, SVP Customer Relationship, Inovaare Health Law
Corporation y Legal risks of contracting with startup and private equity-
backed companies, which can help health plans stay
Brenda Wade, Chief Compliance Officer, Inovaare competitive with their innovation but may also pose risks to
Julie Mason, President, Integritas Medicare compliance and overtax your plans legal and compliance
resources
y Leverage universes for operational performance analysis, not
merely for CMS Program Audits y Handling vendor negotiations with a company that lacks
expertise in the healthcare legal and regulatory environment,
y Monitor universes regularly to proactively address and including anti-fraud laws, such as the Anti-Kickback Statute, that
mitigate issues can be violated during the negotiation process
y Avoid penalties and delays by sustaining continuous y Practical strategies for counseling internal business clients on
compliance, not reacting to audits challenges unique to dealing with healthcare startups, including
ongoing compliance monitoring of organizations with limited
V6 A Deep Dive: Enforcement Trends and internal legal and compliance resources
Risk Areas in Managed Care
V8 Compliance Organization Design
Level: Advanced
Level: Intermediate
Megan Tinker, Assistant Inspector General, HHS-OIG
Veronica Moore, Director, Corporate and Medicare
Benjamin Singer, Partner, O’Melveny & Myers LLP Compliance, BCBS of AZ
John Kelly, Member, Bass, Berry & Sims PLC James Rose, Managing Director, SunHawk Consulting, LLC
y The panel will discuss in detail lessons learned from past and y What is organizational design and how it is important to
current enforcement actions compliance program effectiveness?
y The panel will identify key risk areas for Medicare managed y How does my organization’s other governance groups impact
care organizations and providers the compliance organization design?
y The panel will discuss compliance program best practices to y What considerations should be made for organization design of
minimize risk in Medicare Advantage the compliance program?
12:00 – 1:00 pm 2:00 – 2:15 pm
Mid-conference break Break
12 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference VIRTUAL • Feb 8–9, 2022
ALL TIMES LISTED ARE IN CENTRAL STANDARD TIME (CST)
VIRTUAL Wednesday, February 9
8:30 – 9:30 am
2:15 – 3:45 pm
SUBJECT AREA: MEDICARE/MEDICAID
V9 Back to the Future: Leveraging
Knowledge and Experiences to V11 Compliance Considerations in Mergers
Accommodate 2022 CMS Program Audit and Acquisitions
Protocols Level: Intermediate
Level: Intermediate Jenny O’Brien, SCCE & HCCA Board Member
Philip Masser, Medicare Compliance Officer, Geisinger Steve Lokensgard, Partner, Faegre Drinker Biddle & Reath
Health Plan y Reviewing pre-delegation and contracting requirements
Annie Hsu Shieh, Compliance Counsel, Central Health Plan y Role in due diligence reviews
of California y Integration strategies
Anne Crawford, SVP Compliance Solutions, ATTAC
Consulting Group LL
V12 Looking Around the Corner: How to
Navigate the Shifting Drug Contracting
Hear how recent audit experiences combined with revised CMS
y
program audit protocols can be leveraged Landscape
y Key considerations when determining if 2022 protocols require Level: Advanced
modifications to monitoring activities
Rachel Alexander, Partner, Wiley Rein
y Applying best practices to ensure audit readiness
Dorthula Powell-Woodson, Partner, Wiley Rein
V10 Creativity in Compliance: A Case Study y Prepare for the changing legal landscape of drug contracting
in Developing Impactful and Action-Oriented from a regulatory and compliance standpoint
Compliance Activities and Trainings y Understand the unique risks of purchasing drugs for Medicare
Advantage/PDP programs
Level: Basic y Analyze trends in federal and state regulation of PBMs, drug
Jessica VanderZanden, VP, Compliance & Audit, pricing, and reimbursement
Network Health
Angela M. Keenan, Director, Compliance & Privacy, 9:30 – 9:45 am
Network Health Break
y Learn effective methods to develop trainings and activities
utilizing internal partnerships and resources, leading to
greater success of your compliance program without adding
significant budget
y Acquire techniques for getting your organization excited
about compliance trainings and collaboration
y Spend time discussing successful training metrics and
collaborative efforts
13 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference VIRTUAL • Feb 8–9, 2022
ALL TIMES LISTED ARE IN CENTRAL STANDARD TIME (CST)
VIRTUAL V16 Best Practices in Establishing a
Medicare Drug Management Program to
Ensure Quality and Compliance
9:45 – 10:45 am
Level: Basic
SUBJECT AREA: MEDICARE/MEDICAID
Dawn Becker-Ellison, Sr Clinical Pharmacist, Blue Shield of
California
V13 Compliance Issues Under the Purview
of Payment Integrity and Fraud, Waste, and Amy Togonon PharmD, Clinical Pharmacist, Blue Shield of
California
Abuse
y Review Medicare Part D requirements for a Drug Management
Level: Intermediate Program
Karen Weintraub, Executive Vice President, Healthcare y Describe case review team membership and process
Fraud Shield y Describe how the team and processes ensure compliance with
Lori Peters, Sr. Director Special Investigations Unit, Centene Medicare DMP requirements
Corporation
y How to quickly identify providers and beneficiaries improperly 12:00 – 1:00 pm
enrolled Mid-conference break
y Utilizing analytics to capture providers billing multiple products
for the same beneficiaries
y Using public record data in your PI/FWA program to identify 1:00 – 2:00 pm
exclusions, adverse actions, and more
V17 Surprises in the No Surprises Act:
V14 HITRUST CSF: Achieving Certification New Requirements for Plans and Providers
Level: Basic Regarding Provider Directory Information
Uday Ali Pabrai, CEO, ecfirst Level: Intermediate
y Walk through how HITRUST CSF maps to and addresses Scott Westover, SVP Network and Regulatory Strategy,
CMMC, ISO 27001, HIPAA, and NIST standards Quest Analytics
y Evaluate establishing a compliance program on HITRUST CSF Michael Adelberg, Principal, Faegre Drinker Consulting
y Examine key steps to successfully achive HITRUST certification
y In order to improve the accuracy of provider directories,
Congress passed the No Surprises Act
10:45 – 11:00 am y The No Surprises Act puts new requirements on new health
Break plans and providers
y Health plans and providers have to come into compliance with
the law and new regulation
11:00 am – 12:00 pm
V18 Effective and Compliant Hierarchical
V15 Building an Effective Medicare Condition Category Capture Auditing
Compliance Risk Assessment
Level: Intermediate
Level: Intermediate
Allison Ritchie, Senior Consultant, Protiviti
Michelle Turano, Vice President Medicare Compliance,
Kim Pardini-Kiely, Clinical and Operational Excellence Lead,
Anthem
Protiviti
Melissa Whitley, Vice President Client Services, BluePeak
Bryan Beaudoin, Health Information Management Solution
Advisors
Lead, Protiviti
y Develop effective tools to make tracking and scoring your risks
an easier task y Receive an overview of hierarchical condition category (HCCs)
capture’s importance and use
y How to collaborate with internal teams to fully identify
Medicare risks y Learn how to use data analytics to effectively audit HCC
capture for accuracy and compliance
y Ensuring effective processes are in place for identifying risks
with delegates y Understand how to oversee a risk-based HCC capture audit as
well as integrating internal controls
14 hcca-info.org/2022-managed-careAgenda Managed Care Compliance Conference VIRTUAL • Feb 8–9, 2022
ALL TIMES LISTED ARE IN CENTRAL STANDARD TIME (CST)
VIRTUAL V20 Applying the Seven Elements of an
Effective Compliance Program for Best
Practices in Regulatory Audits
2:00 – 2:15 pm
Level: Intermediate
Break
Kenneth Nuñez, Chief Compliance Officer, Provider Partners
Health Plan
2:15 – 3:45pm Annie Hsu Shieh, Compliance Counsel, Central Health Plan
of California
V19 CMS Program Audit: What to Do Before Robert Alfano, U.S. Regulatory Lead, Babylon
and After Your Organization Receives an Apply the seven elements into regulatory audit planning to
Audit Notice
y
manage toward successful results
Level: Intermediate y Discuss key regulatory audit prep best practices using
the seven elements to guide successful planning, ensure
Laurena Lockner, Director, Monitoring and Compliance, cohesiveness, and organization in audit prep
HealthPartners y This presentation will present best practices from a plan, PBM,
Stephanie Moscetti, Senior Manager, HealthPartners and TPA oversight perspective and discuss how this effective
planning can help better organize your regulatory audits
Steve Bunde, VP Integrity & Compliance & Internal Audit,
HealthPartners
y Learn about steps to take before you get the
announcement letter
y Understand how to prepare CPE questionnaires, universes,
and tracers
y Identify ways to be successful in CDAG, ODAG, and FAs
15 hcca-info.org/2022-managed-careManaged Care Compliance Conference
IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ | VIRTUAL • Feb 8–9, 2022
SECTION 1 Attendee Information
Mr Mrs Ms Dr Other Member/ Account ID (if known/applicable)
First Name MI Last Name
Credentials (CHC, CCEP, etc.) Job Title
Organization (name of employer)
Street Address City/Town
State/Province Zip /Postal Code Country
Work Phone Email (required)
SECTION 2 Registration
In-person Options: Jan 30 – Feb 1, 2022 Virtual Options: Feb 8–9, 2022
Member (Monday & Tuesday) $820 Member $475
Member Pre-conference (Sunday) $220 Non-Member $595
Non-Member (Monday & Tuesday) $1095 Registration + First-Time Membership Offer * $695
Non-Member Pre-conference (Sunday) $295 *Save by joining today (first-time members only). Dues renew at $325. See “Acknowledgements”
below for details.
Registration + First-Time Membership Offer * $1040
Member add Virtual Conference Special Offer $125 Group Discount
Non-Member add Virtual Conference Special Offer $175 Group Discount for 3 or More** ($50)
*Save by joining today (first-time members only). Dues renew at $325. See “Acknowledgements” Group Discount for 10 or More** ($100)
below for details.
**See “Group Discount Policy” under “Acknowledgments” below for details.
Group Discount TOTAL $
Group Discount for 3 or More** ($50)
HCCA Membership: By selecting the Registration + First-Time Membership Offer, you agree to
Group Discount for 10 or More** ($100) the full membership Terms and Conditions, including the use of your information, viewable at
**See “Group Discount Policy” under “Acknowledgments” below for details. hcca-info.org/membership/tandc. To see the full use of your information or if you wish to opt-out,
visit hcca-info.org/privacy.
TOTAL $
Opt-Out: Select if you would like to opt-out of the following:
Dietary Needs Request (for in person attendees only) ember Magazine Listing: HCCA lists all new members (first and last name, organization,
M
and state or country) in our monthly magazine, Compliance Today.
Dairy Free Gluten Free Kosher Vegetarian Vegan Other
Online Member Directory: HCCA’s member directory lists first and last name, organization,
Onsite Cell Phone - for emergency onsite use only title, address, and phone number.
SECTION 3 Payment
Online registration at hcca-info.org/2022-managed-care
Mail to HCCA, 6462 City West Parkway, Eden Prairie, MN 55344 USA Fax to 952.988.0146
Email to helpteam@hcca-info.org — Due to PCI compliance, do not provide credit card information via email. Email this form without credit card
information, then call HCCA at 888.580.8373 or 952.988.0141 with your payment.
Invoice me Check enclosed (payable to HCCA) Wire transfer requested
I authorize HCCA to charge my credit card: Visa MasterCard Discover American Express
Credit Card Account Number Expiration Date
Cardholder Name Cardholder Signature
SECTION 4 Acknowledgements
By submitting this registration, you agree to the full event Terms and Conditions, viewable Group Discount Policy: Registration forms must be sent together to ensure that the discount is
at hcca-info.org/conference/tandc, including the use of your information that may be shared applied. The group discount is not available through online registration. Note that discounts will
with conference exhibitors, attendees, speakers, affiliates, and partners for promotional and/ not be applied retroactively if more registrants are added at a later date, but new registrants will
or networking purposes. To see the full use of your information or if you wish to opt-out, visit receive the group discount.
hcca-info.org/privacy.
Photo/Video Release: By registering for this event, you grant HCCA, or anyone authorized by
By registering for this event, you also agree that you have read and agree to the Personal HCCA, the right to use or publish in print or electronic format, any photographs or video containing
Accountability Commitment, the Assumption of Risk, and the Liability Waiver and Release your image or likeness for educational, news, or promotional purposes, without compensation.
viewable at hcca-info.org/conference/tandc.
New Members: By selecting the Registration + First-Time Membership Offer, you agree to
Registering for the virtual event allows only the registered attendee to stream, participate, and the full membership Terms and Conditions, including the use of your information, viewable at
earn CEUs for the event. If a second person would like to participate, they must register themselves hcca-info.org/conference/tandc.
and have their own unique login to participate. No audio or video recording by attendees is allowed.
Questions? Call 888.580.8373 or 952.988.0141 or email helpteam@hcca-info.orgManaged Care Compliance Conference
IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ | VIRTUAL • Feb 8–9, 2022
Frequently Asked Questions What do I get with “Registration + First Time Membership?”
If you’ve never been an HCCA member, you can register as a First-Time Member. This
I’m attending in-person: Where will the conference take place? gives you HCCA membership at a discounted rate for your first year. You also receive
the member rate for the conference. As a member you receive all HCCA member
Conference sessions & activities will take place at:
benefits (discounts, Compliance Today® magazine, Ethikos® digital quarterly newsletter,
Sheraton Grand at Wild Horse Pass, member-exclusive webinars, and more). A full list of benefits can be viewed at
5594 West Wild Horse Pass Blvd., hcca-info.org/membership. Your membership will begin once payment is received.
Phoenix, AZ 85226
How do I use the credit on my account for this event?
Online Reservations: https://book.passkey.com/event/50207934/owner/24587/home
You can complete the registration online and select the “Invoice Me” payment option
A reduced rate of $255 for Standard room with single/double occupancy per night, plus at check out. Once you receive your confirmation, email helpteam@hcca-info.org or
a $15 daily resort fee and applicable taxes (currently 13%, subject to change) have been call at +1 952.988.0141 or 888.580.8373 to request your credit be applied toward the
arranged for this program. registration fee.
Make reservations online or call 602.225.0100 and ask for the HCCA Managed Care
Compliance Conference group rate or HCCA. All reservations must be guaranteed Can I get the member rate if I am an SCCE member instead of HCCA or
and accompanied by a first night room deposit or guaranteed with a major credit card. vice versa?
The cutoff date to receive this event rate is 5:00 pm MST on Monday, January 3, 2022. Yes. As a member of SCCE or HCCA, you can receive the membership discount for
both organizations’ conferences, but this cannot be done online. Please send your
PLEASE NOTE: Neither HCCA nor any hotel it is affiliated with will ever contact you to registration form via email to helpteam@hcca-info.org to complete your registration.
make a hotel reservation. If you receive a call soliciting reservations on behalf of HCCA
or the event, it may be fraudulent. We recommend you make reservations directly with How can I cancel my registration?
the hotel using the phone number or web link in this brochure. If you have concerns or If you need to cancel your participation (or send a substitute), your request must be
questions, please contact HCCA at 952.988.0141 or 888.580.8373. submitted by email to helpteam@hcca-info.org. A conference credit will be issued for
all registration fees paid (minus any cancellation fee) and will expire 12 months from
I’m attending in-person: What COVID-19 safety precautions will be the date of the original canceled event. Conference credits will not be issued if you do
implemented? not attend the event and have not requested cancellation prior to the event start date.
HCCA considers the health and safety of all those at in-person programs a top priority. If sending a substitute, an additional fee may apply depending upon the membership
Although participants should recognize that there is risk involved in attending, HCCA status of the substitute.
will follow the safety recommendations/guidelines provided by the CDC and other state
and local government agencies in place at the time of the event. Additionally, HCCA will Who can I notify of special needs or concerns prior to the conference?
follow the venue requirements and work with the venue to provide a safe and enjoyable Please call HCCA at +1 952.988.0141 or 888.580.8373 or email helpteam@hcca-info.org
environment for all participants. if you have a special need and/or require an accommodation to participate.
I’m attending virtually: What software is required to attend this event?
We use a variety of platforms based on the needs of each conference, but they are all
web-based platforms and require a strong and stable internet connection. We highly
recommend testing the platform once the access email is received to confirm you can
access the platform, view the video player, and utilize the chat feature. Occasionally,
those who access these digital platforms over a VPN can experience technical difficulties.
Zoom will be utilized for small group discussions at applicable events, but downloading
Zoom is not necessary, as they have a web-based version as well.
Can I see what sessions will be presented before I arrive on-site?
Yes, program information is posted on the conference website.
Will I receive a recording of this conference?
In-Person Conference: Registered paid in-person attendees will not receive
complimentary access to session recordings. The virtual conference sessions will
be recorded and available for purchase at a discounted rate. Virtual conference:
Registered paid virtual attendees will receive complimentary access for 60 days to
session recordings approximately two weeks after the conference. No audio or video
recording by attendees is allowed.
Is there a group discount—if so, what is it?
Yes, we offer discounts for groups of three or more from the same organization for
all our live in-person and virtual events (excluding webinars). Please send all group
registration forms together to helpteam@hcca-info.org for processing. A separate
registration form is required for each registrant. The group discount is NOT available
through online registration. Note that discounts will not be applied retroactively if more
registrants are added at a later date, but new registrants will receive the group discount.
For groups of 10 or more, please call +1 952.988.0141 or 888.580.8373 or email
helpteam@hcca-info.org.
Questions? Call 888.580.8373 or 952.988.0141 or email helpteam@hcca-info.orgManaged Care Compliance Conference
IN-PERSON • Jan 30 – Feb 1, 2022 • Phoenix, AZ | VIRTUAL • Feb 8–9, 2022
Continuing Education Event Terms and Conditions
Can I earn continuing education units (CEUs) for attending this for In-person Attendees
conference?
Yes. This conference offers live Compliance Certification Board (CCB)® continuing Personal Accountability Commitment: Any public space where other people are
education units (CEUs) for participation as well as other external credit types. present holds an inherent risk of exposure to COVID-19 and other communicable
diseases. I will take necessary precautions while at the event, including but not limited
For virtual attendees seeking external credit types, you must participate in the to, personal hygiene and hand sanitization, adherence to pathway signage, and self-
conference using the online virtual conference format (not just using the dial-in) for
monitoring and self-reporting.
attendance monitoring purposes.
To see the most up-to-date CEU approval information, go to hcca-info. You are asked to contact HCCA at april.kiel@corporatecompliance.org if you experience
org/2022managedcare and choose the Continuing Education option on the symptoms of COVID-19 within 10 days after participating in the HCCA event. Any private
left-hand menu. health or personal data that may be received by HCCA in connection with such
measures and precautions will be treated as confidentially as possible. You should not
How many CEUs will I earn from attending? attend an HCCA event if you are experiencing, or within the 10 days prior to the program
CEUs are assessed based on actual attendance and credit type requested. Should the have experienced, symptoms associated with the flu or COVID-19. You also should not
overall number of education hours you attend or that the conference offers decrease or attend if you believe that you may have been exposed to a confirmed or suspected case
increase, the maximum number of CEUs available will be changed accordingly.
of COVID-19 or have been diagnosed with COVID-19 and are not yet cleared as non-
How do I request CEUs following this conference? contagious by state or local public health authorities or the healthcare team responsible
Following this conference, you will be provided the Application for Continuing for your treatment.
Education Units (CEUs). To receive CEUs, you must submit this completed application
following the conference to ccb@compliancecertification.org. Only registered Assumption of Risk: By submitting this registration, I acknowledge the contagious
attendees are eligible to request CEUs for participation. nature of COVID-19 and other communicable diseases, and voluntarily assume the risk
that I may be exposed to or infected by COVID-19 or other communicable disease by
When will I receive my CEU certificate for participation? attending this HCCA event and the consequences of such exposure. It is my choice
Once your completed Application for Continuing Education Units (CEUs) has been
received by our staff, your CEU account will be updated within 2–4 weeks. To view to participate in this event, knowing that attending this event may increase the risk
your CCB CEUs and access your certificate, you can login to your online hcca-info.org of becoming exposed to and infected by COVID-19 or other communicable disease. I
account, go to your Account Dashboard, and scroll down to View My CEUs. voluntarily agree to assume the risk of contracting COVID-19 or other communicable
disease, and I accept sole responsibility for any injury or illness to myself or others.
I would like to sit for one of the Compliance Certification Board (CCB)®
exams following this conference; will I qualify? Liability Waiver and Release: In consideration of being permitted to participate in
In order to qualify for a CCB certification exam, you must review the applicable the SCCE event, I hereby waive, release from liability, assume all risks, and covenant
Candidate Handbook found at hcca-info.org/candidate-handbooks to ensure you meet not to sue SCCE & HCCA or its officers, board members, employees, agents, and
the CEU requirement as well as the work experience requirement. representatives (the “SCCE & HCCA Parties”) for any expense, loss, damage, personal
injury (including loss of life, disability, or serious harm), property damage or theft,
I have reviewed the Candidate Handbook and want to sit for the exam negligence, or actions (each, a “Loss”) resulting from or arising in connection with my
as soon as the conference concludes; what’s next? travel to, attendance at, or participation in the HCCA event and any related activities
In order to qualify for a CCB certification exam, you must review the applicable unless said Loss is caused by the sole, gross negligence of HCCA. I further hereby
Candidate Handbook found at hcca-info.org/candidate-handbooks to ensure you meet release, agree not to sue, discharge, and hold harmless SCCE & HCCA, its officers,
the CEU requirement as well as the work experience requirement.
board members, employees, agents, and representatives, from all Losses relating to
Can I take my exam remotely? COVID-19 or other communicable diseases. I understand and agree that this release
Yes, CCB offers the flexibility for candidates to take their exam remotely, at a local includes any and all claims based on the actions, omissions, or negligence of SCCE &
testing site, or following certain HCCA conferences. To learn more about our various HCCA, its officers, employees, agents, or representatives.
testing options, visit HCCA’s website, hcca-info.org/certification/become-certified/
exam-information. This assumption of risk and waiver applies even if the undersigned asserts that SCCE &
HCCA was at fault for not taking greater precautions to manage exposure or infection
I have more questions about exams and seeking certification; from COVID-19 and other communicable diseases. I agree that this waiver and release
who can help me? shall bind me and my personal representatives, shall be enforceable to the fullest and
For more questions about CCB certifications, call to speak to a Certification Specialist at broadest extent of the law, and, if any portion is held invalid, the remainder should
+1 952.988.0141 or 888.580.8373 or email ccb@compliancecertification.org. continue in full legal force and effect.
Questions? Call 888.580.8373 or 952.988.0141 or email helpteam@hcca-info.orgYou can also read
