Made for India. Made in India - Reliance ...
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Vision At Reliance Foundation, our vision is to build an inclusive India by pioneering a holistic model to address our nation’s multifaceted development challenges, and contribute to its collective aspirations. Central to our philosophy is the commitment to enhance the quality of life of people from marginalised and vulnerable communities, by empowering them and catalysing change through innovative and sustainable solutions. Our steadfast endeavour is to create replicable and scalable models of development through an integrated approach in the true Reliance spirit of maximising societal value for all, and making it a movement. COVID-19 Rural Health Response Transformation PG 22 PG 6 PG 16 Education Sports for Disaster PG 26 Development Response PG 32 PG 36 Impact since inception 4.5+ crore People reached through 44,700+ Villages served through CSR activities across CSR initiatives 44,700+ villages Other Initiatives PG 40
Report on Corporate Social Responsibility Overview Touching Lives - Reliance for India Reliance works to create transformational change across Reliance applies a three-pronged strategy to enhance the impact, scale and speed of its CSR interventions. India, to build a stronger, inclusive nation by enabling lives and livelihoods. Reliance supports the most marginalised communities, thereby contributing to the United Direct Partnerships Leveraging and Nations’ Sustainable Development Engagement Collaborations Technology Isha Ambani Dr. Tarang Dhanraj Nathwani Gianchandani Goals, the 2030 Agenda. To further this objective, during FY 2020-21, Reliance spent ` 1,140 crore supporting programmes Working with Building an enabling To broaden scale, under a multitude of CSR communities to ecosystem of increase pace and initiatives. co-create models development, with strengthen impact. Jagannatha Kumar B. Srinivasan of development, the government, With technology, These initiatives are spearheaded by foster ownership academia, private communities can access Reliance Foundation, the philanthropic and empower institutions and knowledge resources arm of Reliance Industries Limited. Led them to lead the agencies to increase easier and take informed by Founder and Chairperson Smt. Nita change for the better impact and reach decisions about their M. Ambani, Reliance Foundation aims to lives and livelihoods. play a catalytic role in addressing India’s development challenges with innovative and sustainable solutions. Since 2010, the The past year required a paradigm shift. We innovated to Foundation has been creating a positive impact through its multi-pronged approach meet the urgent requirements of the millions across India who that reaches out to all segments of the population. Reliance Foundation works ent Rural opm are most-at-need. Our teams stepped up efforts and we will Tra with communities who need access and evel ns fo rD rm opportunity, and provides a development fo at continue to pool in our resources and skills, to scale up our platform for improving their quality of life. s t io or n Sp response across India during this unprecedented time. ster Response Through FY 2020-21, Summary of FY 2020-21 Reliance continued its LIVES TOUCHED Health SINCE INCEPTION 4.5+ CSR interventions but Resilience. This was the one word that rang loud and clear all through the past year. As India faced the also addressed the new largest health and humanitarian crisis, what marked our efforts was the remarkable energy, attitude Disa priorities thrown up by Crore and unity displayed in this journey together. #CoronaHaregaIndiaJeetega was our mission as we went the COVID-19 pandemic. all out to support emergency and medium-term needs of the communities we serve. The collaborations built Ar Through multiple initiatives, our on-the-ground initiatives to ensure the worked tirelessly to ensure that we step over the years were ts C ul , Corporate Social Responsibility nation wins the battle against COVID-19. up our efforts to shoulder our social leveraged to deliver and tu n re io activities have served 4.5+ crore responsibility, more than ever before. a c at Meanwhile, our regular services enhance the impact of the nd Heri Ed u people across 44,700+ villages of India tage to ensure support to marginalised Jeeta Rahe Mera India, a song that we COVID-19 response. since inception. communities continued, but there was created in 2020, was a tribute to the This year, urgent efforts were needed a paradigm shift in the adoption of relentless spirit, hope and togetherness to support emergency requirements innovative measures. that we showed as a nation. It remains as a result of the pandemic. The our commitment that we will put people Ensuring linkages for disrupted entire Reliance family joined forces to first and will help build back even livelihoods, promoting the health and strengthen the nation’s fight against better than before. welfare of people, strengthening water COVID-19. With a 24x7, multi-pronged and food security while skilling women approach, Reliance promptly initiated and youth, our teams across businesses 2 Reliance Industries Limited 3
Report on Corporate Social Responsibility Overview Key intervention areas and impact COVID-19 outreach and Rural Health Education Sports for Disaster support Transformation Development Response 1,000 MT Oxygen provided to patients on • Empowered 43,000+ villages through various rural • Provided 2.3+ lakh health consultations though Mobile Medical • Setting up 360,000 sq ft Greenfield Institute of Eminence, Jio Institute • 2.15+ crore youth and children reached through different sports • Provided early warning/post- disaster advisories to 10+ lakh transformation initiatives Units (MMUs), Static Medical Units Campus at Ulwe, Navi Mumbai, initiatives since inception people across seven states and a daily basis, equivalent to the • Enhanced livelihood of additional 17 (SMUs) and Community Health Maharashtra in 52+ acres; Institute • Reliance Foundation Youth two Union Territories daily requirement of 1,00,000+ lakh farmers, fisherfolk and livestock Centres ( CHCs) ready to commence academic Sports conducted over 30 • Provided support before patients per day on average owners (1.26 crore cumulatively); • Screened 11,900+ women sessions in 2021 virtual sessions on fitness, and after the following 5.5+ crore Meals distributed till date to treated and supported 1.9+ lakh livestock animals and nearly 7,800 children for anaemia and malnutrition respectively; diagnosed and treated • Provided quality education to 15,000+ annually through 14 Reliance Foundation Schools; 4,100 nutrition, well-being of athletes in FY 2020-21, attracting 4,000+ participants cyclones –Amphan, Nisarga, Burevi and Nivar • Created 131+ lakh cubic meters of • Provided locust control over 27+ lakh beneficiaries water harvesting capacity 6,500+ women and 538 children; training hours for 763 teachers and • Conducted eight digital information services conducted 207 corneal transplants 116 non-teaching staff on using 81+ lakh • Strengthened 2,600 Community- education workshops to train to three states under RF Drishti technology platforms close to 250 coaches based Organizations (CBOs), • Delivered disaster relief including GPs, SHGs and FPOs; • 136,000+ mothers registered • Launched Reliance Foundation • Engaged 1.1 crore students and information services reusable masks distributed provided leadership training to through ASMAN app; detected Scholarships in Artificial Intelligence across 34 cities through RF Jr during floods in Uttarakhand to 50+ lakh beneficiaries 10,000+ elected representatives & 51,000 high-risk cases and sent and Computer Sciences NBA since the programme’s and Andhra Pradesh across 21 states and 2 Union village leaders and 8,400+ women of 65,000 notifications to doctors for in January 2021 inception; hosted first-ever live Territories • Trained 716 youth volunteers SHGs and Federations timely case management • Partnered with 244 schools across virtual clinic in FY 2020-21 on disaster risk reduction and 2,300+ Beds supported across • Supported 30 FPOs in 12 states to strengthen market access for • JCI Accreditation received by Sir HN Reliance Foundation Hospital– first Indian hospital to go through seven states for digital classrooms, impacting 1,700+ teachers and 64,000+ students since inception • Education and Sports for All (ESA) programme has positively 354 farmers on post-flood crop protection measures 43,000+ farmers; FPOs transacted impacted lives of 200,000+ various locations `94+ crore worth business and virtual accreditation • Through three editions, over 33,000 underprivileged children 39+ lakh `26.2 crore produce sales through • Launched One Stop Breast Clinic teachers impacted through Reliance together with partner NGOs digital linkages in January 2021 Foundation’s support for CENTA since inception • 45,260 units of blood donated to Teaching Professionals’ Olympiad Individuals supported with 73,000+ beneficiaries through blood (TPO); TPO 2020 conducted COVID advisories donation camps during the year virtually with participation from 37,000 nearly 7,500 teachers Individuals whose queries on government schemes and social benefits were answered Mobile Medical Unit, Shahdol, continued Baleshwar Rai from Deoghar with to support crucial primary care A student of Reliance Foundation School RF Young Champs junior football match at Food distribution his summer paddy through the pandemic attending online class Mumbai, Maharashtra during Uttarakhand flash floods READ MORE ON PG 16 READ MORE ON PG 22 READ MORE ON PG 26 READ MORE ON PG 32 READ MORE ON PG 36 4 Reliance Industries Limited 5
Report on Corporate Social Responsibility India’s first COVID-19 facility with 250 beds set up at COVID-19 Response SevenHills, Mumbai. This has been scaled up to over 2,300 beds across various locations Pulling together 24x7, multi-pronged initiatives, 1,000 MT to support the nation’s Oxygen provided to patients on a daily basis, equivalent to the daily requirement fight against COVID-19. of 1,00,000+ patients per day ISO oxygen container being transported by trucks in Jamnagar, Gujarat (May 2021) Contribution of `561 crore to the PM‑CARES Fund, various state and other relief funds 81+ lakh reusable masks distributed to 50+ lakh beneficiaries across 21 states and 2 Union Territories COVID facility at SevenHills Hospital 5.5+ crore Meals including ration kits, food coupons 5.5+ lakh litres Free fuel provided to 14,000+ notified and cooked meals provided for marginalised emergency response vehicles communities and frontline workers through Mission Anna Seva, India’s largest meal 39+ distribution programme by a corporate foundation lakh Individuals reached with advisories on COVID-19, government schemes and livelihood opportunities All reported data figures in this chapter are as of 15 May 2021. Mask distribution to transportation workers as part of Mission COVID Suraksha 7
Report on Corporate Social Responsibility COVID-19 Response Rising to the occasion Vaccination to push back the pandemic Supporting national efforts Supporting India’s health delivery Sir H N Reliance Foundation hospital, joined the nation in building The effects of the COVID-19 pandemic Rapid expansion of COVID-19 5.5+ lakh litres of free fuel to 14,000+ safety of citizens by taking part have been felt across the world, Issues addressed specialist care notified ambulances and vehicles in the nation’s largest vaccination affecting every aspect of life, making engaged in COVID-19 services across drive against COVID-19. Starting Reliance Foundation rapidly scaled up it the largest humanitarian crisis in 249 districts in 18 states during this on March 5, 2021 for those above response for COVID-19 healthcare, recent times. In India, the national critical period. 60 years of age and those between setting up the first dedicated COVID-19 lockdown from March 2020 to curb 45-59 years with comorbidities, it hospital in India in collaboration with the Ensuring essential tertiary the spread of the virus, continued in was opened up to all beneficiaries Brihanmumbai Municipal Corporation care stages through a large part of the year. above 45 years from April 1, 2021 Access to Medical grade Rural livelihoods Community (BMC). The 100-bed facility at Seven Relief measures were provided by the Many chronic illnesses require and for all above 18 years of age quality and oxygen and employment awareness Hills, Mumbai set up in just two weeks government to support marginalised uninterrupted treatment. However, from May 1, 2021 timely healthcare was soon scaled up to 250 beds. In communities. Meanwhile, rural with medical facilities constrained by support 2021, in response to sudden surge in The vaccination arrangements were communities faced inbound migration COVID-19, patients found it harder COVID-19 cases, RF scaled up to 875- done with individual safety as primary as family members returned home. to access centres for treatments like bed facilities for COVID care in Mumbai requirement. The end to end service Farm activities continued intermittently, dialysis. To meet this need, RFH set up and fully-equipped 1,000-bed COVID was designed in the garden area of with constraints in market linkages, an exclusive 10-bed dialysis centre at care facilities in Jamnagar. Overall, the hospital making public access transportation and supply of inputs. the Hindu Hriday Samrat Balasaheb Reliance is supporting set-up and easy access and reducing beneficiary Given the far-reaching impact of the Reverse migrants Health and Market access Linking rural management of over 2,300 beds across Thackeray Trauma Care Hospital, exposure to the hospital environment. pandemic, there was an urgent need challenges nutrition communities with various locations. Mumbai, in collaboration with the BMC. While beneficiaries were advised for coordinated efforts on several fronts for women and entitlements This provided uninterrupted high- pre-registration on COWIN portal, from the government, the social sector children Expanding India’s quarantine quality care for dialysis patients even at support was also extended to elderly and private partners. and home care capacity the peak of the pandemic. and others for registration. The Reliance drew on its vast experience During the first phase of the pandemic, Ensuring primary healthcare vaccination process was designed A 360-degree approach was Mission Anna Seva – the largest meal the Sir H N Reliance Foundation Hospital in a unidirectional flow to avoid cross of emergency response and disaster adopted to deal with the existing and distribution programme by a corporate (RFH) set up special quarantine facilities Reliance Foundation’s nine MMUs movement of people. Hospital staff management. Reliance deployed the emerging challenges. Recognising the foundation anywhere in the world – was in Mumbai for travellers from notified operated in Shahdol in Madhya guided and supported while a doctor combined strengths of 6,00,000+ pressure on the public health system, launched to support frontline workers countries, as well as for those identified Pradesh, Nagothane and Dahanu in was available to oversee patients members of the Reliance family Reliance strengthened India’s health and vulnerable groups like migrants and through contact tracing. These facilities Maharashtra, Jhajjar in Haryana and in case support was required. All to mobilise on-ground efforts and infrastructure, building new treatment daily-wage labourers. added to the nation’s quarantine Ghazipur in Uttar Pradesh, providing beneficiaries were provided with leverage material resources to support and quarantine facilities and drawing capacity at a crucial juncture, easing medical services and easing pressure water, refreshments and basic government and community efforts Rural communities were equipped on its existing healthcare initiatives. pressure on public quarantine facilities. on local health infrastructure. They amenities through the process. The across the country. with information and support to Primary medical care was augmented A fully-equipped isolation facility in also raised community awareness post monitoring/observation area guard against the virus as people through Mobile Medical Units (MMUs) Lodhivali, Maharashtra, was handed on vital precautionary measures was also equipped with knowledge returned to villages. This was done by and tertiary care through hospitals. over to the district authorities. Reliance like social distancing, mask-wearing material on vaccinations benefits, working closely with local government Foundation also set up a quarantine and hand-washing. post vaccination care and general institutions such as Gram Panchayats (GPs), and community organisations like ward for COVID-19 patients at Spandan health and hygiene. Supporting frontline Hospital, Mumbai. 50,000+ women’s self-help groups. research and trials This year, in response to the Reliance also contributed `561 crore RFH developed a unique suite urgent need for medical oxygen RFH was the only institution in Mumbai to the PM‑CARES Fund, various state of home quarantine services for People vaccinated by RFH across the nation, Reliance which was part of the multi-centre and other relief funds to strengthen positive and symptomatic patients repurposed its plants in Jamnagar clinical PLACID trials run by the Indian India’s efforts to tackle the pandemic to ease the burden on public to produce medical-grade oxygen, Council of Medical Research (ICMR). and its aftermath. infrastructure. These services offered soon becoming the largest This randomised controlled trial medicines and consumables, vitals producer of medical-grade oxygen assesses the safety and efficacy of monitoring devices, disinfectants, from a single location in India. convalescent plasma to limit COVID-19 video consultations with doctors, home Reliance now provides over 1000 complications in patients who receive nursing and sample collection, for MT oxygen per day, bringing the plasma from those who have complete home-based care. relief for over one lakh patients recovered from the virus COVID-19. on a daily basis. Free fuel for emergency When the vaccination roll-out was service vehicles announced across India, Sir H N 101 year old young-at-heart Mrs. Hiralaxmi Medical grade oxygen being transported Himatlal Khakhar, at the Sir H. N. Reliance from Jamnagar, Gujarat To support frontline workers across Reliance Foundation Hospital also set Foundation Hospital Mission Anna Seva food distribution at India, Reliance Foundation provided up specialized vaccination efforts. COVID Vaccination Centre. Jamnagar, Gujarat 8 Reliance Industries Limited 9
Report on Corporate Social Responsibility COVID-19 Response Delivering Healthcare, COVID-19: Helping communities cope Care for animals during Equipping communities with knowledge Safety and Hope on Mission Anna Seva provided old-age home and orphanage residents. the pandemic and preparedness wheels 5.5+ crore meals Mission Anna Seva also provided critical The disruption of supply chains and When people started moving during the The Reliance Foundation Information support to these citizens and also limited veterinary services and fodder lockdown, the challenge was to contain Services supported the FPOs by In Shahdol, Reliance Foundation’s Reliance Foundation quickly launched to frontline workers, including junior supply during the lockdown affected the spread of the virus to rural areas. bridging the information gap and Mobile Medical Unit (MMU) has a programme to distribute food to the medical staff, police personnel and animals and livestock. Stray animals too Rural communities also had to deal with linking 5,952 farmers to various been steadily following up on marginalised and under-resourced security forces who carried out essential had a tough time finding food. Reliance market disruptions. Reliance Foundation marketing avenues and/or the women’s healthcare needs through communities during the lockdown. COVID-19 services. Foundation helped arrange fodder for stepped in to provide specialist source for input supplies during doorstep visits to provide them Mission Anna Seva provided cooked livestock in rural areas and grain feed help and advice to GPs and other the lockdown. This enabled farmers with antenatal and prenatal care meals, ready-to-eat food packets, The entire staff of Reliance Foundation for birds, partnering with NGOs to community groups on financial support to sell ` 26.2+ crore worth of produce, even during the lockdown. food coupons, dry ration kits to and the larger Reliance family came distribute food for stray animals across and livelihood promotion schemes including agri and animal produce communities across 80 districts, together to support this mission on Regular health check-ups India. Through partnerships, Reliance announced by the government. with the support of digital outreach. 18 states and 1 Union Territory. a war footing, with Reliance Retail have been provided along also supported the rescue of 1,000+ Capacity-building support was provided The virtual marketing platform E-NAM To date, Mission Anna Seva has employees playing a crucial role of with necessary medicine for animals in distress through Wildlife to help returning migrants gain access proved especially useful during this delivered 5.5+ crore meals. packing, preparing and supplying malnourished and anaemic SOS’ rapid response hotline. A fleet of to new livelihood opportunities period. Reliance facilitated 48 FPOs provisions for the programme. patients, as well as nutritional This programme reached 27 lakh 20 animal ambulances provided fodder, in farming, horticulture, animal to complete E-NAM registration. Also, support including protein, people including daily-wage and Reliance Foundation also supplied relief feed and critical care for animals. Also, husbandry and fisheries. Valuable linkages were created between 29 calcium and iron supplements to migrant labourers, slum-dwellers, kits and bulk rations to 80 partner NGOs special rehabilitation efforts were taken interim employment was provided FPOs and migrant workers under the malnourished children and women. domestic workers, factory workers, and engaged in similar hunger alleviation up for elephants and sloth bears. to labourers, especially migrants. Krishak Sasaktikaran Pariyojana, that is programmes in their respective 7,600+ migrant labourers were linked estimated to generate 3 lakh MGNREGS locations. These rations supported community kitchens serving meals to 1,000+ Animals in distress rescued to wage employment opportunities. In addition, the community was work days, providing a total wage of `6.1 crore in one year. daily-wage labourers, the homeless and through Wildlife SOS’s rapid mobilised to provide emergency Digital tools support rural other marginalised people. They also response hotline support and response. GPs and SHGs communities during the served as a lifeline for people returning mentored by Reliance Foundation pandemic to their native places from the cities. took the lead in creating awareness of COVID-19 and ensuring precautions. Since the lockdown and the pandemic SHGs also took the initiative to stitch limited mobility, Reliance Foundation Daily-wage and migrant masks and distribute them to frontline made full use of digital technology labourers, slum-dwellers, for providing various services. Health workers. For instance, around Jamnagar domestic workers, factory in Gujarat, 148 women from local SHGs advisories for farmers, information workers, and old-age home manufactured one lakh masks in the first about relevant government schemes Ms. Poonam Baiga taking medical support from MMU, Shahdol, MP phase of the pandemic. and livelihood opportunities were and orphanage residents were disseminated in local languages through benefitted Reinforcing community mobile phones across the country, Poonam, a pregnant woman and efforts against the economic reaching 39+ lakh people. Apart from her husband were migrant workers fallout of COVID-19 information about the safety protocol, but when the global pandemic Family dry ration kit distribution in Chirala, timely and crucial information was also struck, they returned to their Prakasam district, Andhra Pradesh Stray animal food support in Reliance Foundation supported rural provided about marketing produce and native village, Katkona in Shahdol, Mumbai, Maharashtra communities, mentoring and working special schemes such as Atmanirbhar Madhya Pradesh. As they were no with 30 Farmer Producer Organisations Bharat Abhiyan, subsidy for farm longer working, they were unable (FPOs). These FPOs helped farmers re- machinery and seed, emergency finance to afford medical expenses to meet establish market linkages disrupted by subsidy for registered dairy farmers, Poonam’s needs. The Reliance the pandemic, to continue aggregating, makeshift markets, transportation Foundation MMU team came to transporting and selling produce at of agri-produce and so on. Online know about Poonam’s condition a fair price. FPOs also helped secure conferences were organised for farmers, and provided her with regular health access to affordable, agricultural inputs fisherfolk and livestock owners to check-ups, counselling, medicines like seeds and fertilisers for farmers. connect with agricultural experts, local and supplements. The team also They reached out to producers and officials and policymakers. This virtual followed up regularly to ensure her facilitated agricultural operations support helped address concerns with safety. Poonam had a healthy while aggregating demand of inputs. timely advice on overcoming lockdown- baby and still continues to visit They also facilitated sale of perishable related challenges. the MMU for nutrition advice items such as vegetables in the midst and well-being of herself and as of transportation restrictions and well as her child. PPE manufacturing unit Care for stray animals, Jamnagar, Gujarat established MSP procurement centres. 10 Reliance Industries Limited 11
Report on Corporate Social Responsibility COVID-19 Response Reinforcing safety COVID initiatives at RIL Reliance capacities adapted to provide crucial plant locations COVID support Mission COVID Suraksha Reliance’s plant locations played Meals were also distributed to truck Company Limited (DGVCL) , Dahej When the pandemic struck India, there arrangements for order collection from Reliance Foundation launched a significant role in supporting drivers transporting essential items, who Marine and Dahej police stations, was an urgent need to augment the stores, to minimise risk of exposure for Mission COVID Suraksha, a marginalised communities in their found it difficult to get food during the periodic sanitisation of five villages in country’s stock of personal protective consumers and staff. programme to support prevention of vicinity. There were outreach lockdown, with restaurants shut. Reliance Dahej and supply of highly concentrated equipment (PPE) for frontline workers COVID-19. The campaign launched Reliance Jio provided uninterrupted programmes as part of the overall petrol stations in West Bengal, Kerala and Sodium Hypochlorite to Bharuch Nagar as India did not have a domestic in November 2020 reinforced the digital connectivity to nearly 40 crore Reliance COVID-19 support plan Odisha reached out to distribute meals Palika and Surat Municipal Corporation. production capacity to meet this need. importance of wearing a mask people and thousands of organisations. for the country, in addition to other to truck drivers. Amidst increasing global shortage of even as communities resumed Funds and infrastructure support were It introduced a range of new digital localised activities. The CSR teams at kits, Reliance swung into action and livelihood activities. Healthcare support provided to develop and upgrade tools to aid healthcare-from-home plant locations distributed ration kits, imported supplies through a joint healthcare medical facilities across solutions, including a symptom-checker Reliance Foundation provided 81 lakh+ facemasks, face shields and sanitisers. A 135-bed COVID Care Isolation Centre mission with the national carrier, Air various plant locations. The Vadodara to enable users to monitor symptoms masks to frontline warriors and Keeping in mind the need for social was created by Reliance Foundation and India. Reliance also repurposed a centre procured diagnostic machines at home and prevent unnecessary communities across 21 states and two distancing, there were awareness drives operated by Reliance Hazira with full time manufacturing facility in Gujarat to make and ventilators to accurately manage pressure on the medical system. Also, Union Territories to help them stay safe. online. Multiple locations provided doctors and medical staff. Meanwhile, PPE, ramping up production within diseases related to the respiratory Jio developed the JioHaptik chatbot to A multi-lingual booklet, distributed with meals to vulnerable communities RIL CSR at Gadimoga provided 500 weeks to 100,000 kits per day. system. The Patalganga plant power the MyGov Corona helpdesk, the mask, informed users about proper through Mission Anna Seva, and free cardboard box-type cots to COVID Care supported a quarantine centre at the Rapid testing is widely considered as which addresses queries around the ways to wear it along with mask hygiene. health screenings and support during Centre, Bommuru to increase capacity. Dhirubai Ambani Hospital in Lodhivali, the best option, giving the government coronavirus outbreak and disseminates home isolation. There were fogging, About 6,000 COVID-positive patients Through Mission COVID Suraksha, Raigad, and handed it over to the an up-to-date picture of the virus spread verified information. sanitisation and disinfection drives used these beds. They also provided Reliance Foundation reached a range District Collector. and thus indication as to where public in villages around several locations. 3,000 chairs to the COVID Care Centre, Through continuous efforts during the of people – from street vendors and health efforts should be directed. In the Special focus was also given to animal Bommuru, Amalapuram and the Awareness and safety crisis, the Reliance family demonstrated transport workers to local food stalls initial phase of the pandemic, India had welfare activities during the lockdown. Government General Hospital, Kinada. the will and capacity to rise to the and daily wage workers. The objective With steep increase in COVID-19 cases, to rapidly enhance its testing capacity. challenge. As the pandemic continues, was to help them carry on providing Providing immediate relief - In addition to meals, food kits, masks and prices of essential items like sanitisers, Reliance Life Sciences is operating two we remain committed to coming essential services to the community, food and dry rations sanitisers, RIL Vadodara CSR distributed face masks, face shields, PPE kits and COVID-19 RT-PCR and antibody testing together to mobilise physical, human while being encouraged to stay safe. face shields to doctors, health, ASHA other items went up considerably. labs at Navi Mumbai and Jamnagar. Volunteers from across Reliance work and technological resources to support Reliance Foundation and Reliance Retail and Anganwadi workers under Mission SHGs and common interest groups in sites in Mumbai, Silvassa, Vadodara, The 736 grocery stores of Reliance India in its time of need. distributed masks to police personnel Suraksha Kavach. Dahej Manufacturing Nagothane and Shahdol, came together Patalganga, Hazira, Jhajjar, Shahdol, Retail maintained a dependable supply and municipal workers in several parts Division CSR supported with fumigation to stitch masks that were distributed Jamnagar, Dahej, Barabanki, Nagothane, of essentials, including staples, fruits, of the country. The campaign intensified of the District Administration, Gujarat to relevant stakeholders. In Vadodara, Gadimoga and Hoshiarpur distributed vegetables, bread and breakfast cereals. from March 2021 as several states saw a Industrial Development Corporation women stitched approximately 1,000 meals in their respective locations. They also began home delivery services renewed spurt of COVID-19. In Mumbai, (GIDC) offices, Dakshin Gujarat Vij masks daily. These were procured for senior citizens and expanded which saw a spike in cases, 2+ lakh by the CSR team on payment, thus masks and booklets were distributed providing them much-needed income among commuters, railway station during the lockdown. They made staff, Government Railway Police and 15,000 masks which were distributed vendors at Kurla and Thane stations. to surrounding villages, Panchayats, RGSS, and government offices, including that of the District Collector, Municipal Commissioner and Vadodara “For some days I was wearing Member of Parliament. mask but it was torn and I did not buy a new one. Reliance Livelihood and other support Foundation mask is very nice. I will Reliance Jamnagar supported 33 wear it to help prevent the spread migrant workers who got stuck in of the virus, and I will advise Vapi, Gujarat, while trying to reach others to also put on a mask. their hometown Singrauli in eastern Madhya Pradesh. Transport and grain kits were provided. RIL Jamnagar also extended care to stray animals through distribution of food. Animal food was provided to partner organisations that Shivam Kumar, vegetable seller, Bhopal district, Madhya Pradesh, wearing a Reliance Foundation mask distributed as part of Mission COVID Suraksha look after stray animals. Grain feed for Reliance Life Sciences helping to enhance India’s testing capacity birds and fodder kits for livestock were provided in rural areas. 12 Reliance Industries Limited 13
“We have slowly started to “My husband and I are daily bring back our lives on track. wage labourers in a theater. So it is important to take care We lost our livelihood of ourselves. The importance of during the lockdown. wearing a mask was explained Due to this unexpected by Reliance Foundation and they situation it became hard for encouraged us to wear mask us to survive and feed our when we step out. Wearing a three children. We were mask gives a sense of safety unable to get work. The during travel and while talking ration kit provided us food to other people. I thank Reliance for 15 days. Thank you Foundation for this initiative.” Reliance Foundation for the Bhupatsing Gambhirsinh Chauhan timely help”. (Auto driver), Himmatnagar, Sabar Kantha, Gujarat Inje Nagalakshmi, a resident of a slum area in Hyderabad, Telangana “As the Anganwadi pramukh, my job involves going from place to place and meeting vulnerable communities. This brings me in contact with lot of people. We have to keep in mind our own safety, safety of the toddlers and children we work with, as well as health and welfare of our own families. Reliance Foundation has distributed masks to the anganwadi workers and created awareness of wearing a mask. Now we wear masks all the time and protect ourselves in this pandemic.” Shreemati Sandhya Burande, Anganwadi worker - village Papal, district Amravati, Maharashtra Through the COVID-19 pandemic, Reliance has been providing support across a range of emergency needs Shri Arunava from prevention, healthcare, emergency food requirements Pramanick, 40, thanks to livelihood support. A sensitive, scaled-up, 360-degree the doctors and response was provided to help push back the pandemic. caregivers and says that he was given a second life at the RF Hospital Facility at SevenHills Hospital, Mumbai. 14 Reliance Industries Limited 15
Report on Corporate Social Responsibility Rural Transformation Empowering rural India with allied activities, enabling market During the lockdown, these FPOs Driving inclusive development technology solutions linkages, stabilising income from helped farmers sell commodities, fishing, encouraging entrepreneurship facilitated agricultural inputs at Digital technology solutions catalyse and diversifying livelihoods. Reliance lower than market prices, linked change and help communities take also focuses on upskilling youth to with government-run procurement informed decisions. They also provide increase employability. centres and makeshift markets linkage to government schemes and besides supplying food to villagers initiatives for access to entitlements. Market linkages in the absence of local markets. Reliance Reliance Foundation Information This work is the culmination of Foundation also provided links with Services reach communities through economic and social transformation government schemes, e-pass for multiple modes including mobile phone made possible by Reliance over the past transporters and supported initiatives services and social media platforms, decade in geographies characterised such as organising machinery 5,952 besides television, radio and helplines. by low productivity because of water farmers were supported digitally to Reliance has 1,000+ partners to source scarcity and land degradation. The 30 address their knowledge gap and link accurate and relevant information and Reliance-mentored Farmer Producer them to remunerative markets. The democratise it. This information, Organisations (FPOs) and initiatives digital outreach helped farmers sell in 10 Indian languages, reaches support 43,000+ marginalised ` 26.2 crore worth produce, including 10.6+ million individuals in 39,000+ farmers with improved market access. agri and animal produce. villages across 19 states and two In FY 2020-21, these farmers recorded Union Territories. more than ` 94 crore in transactions and Also, 48 FPOs completed E-NAM undertook pilots on mechanised paddy registration procedure with the support Strengthening governance transplanting and drone usage. Digital of Mandi Parishad in Uttar Pradesh. Reliance builds grassroots leadership commodity trading platforms linked the Reliance Foundation linked 29 FPOs to enhance the governance of Gram FPOs to national markets and digitised and migrant workers under the Panchayats (GPs) for the effective FPO ‘Point of Sales’ transactions. Krishak Sasaktikaran Pariyojana, that is implementation of local plans. During The FPOs moved to higher value estimated to generate 3 lakh MGNREGS Highlights FY 2020-21 A woman farmer in Gangakhed, Parbhani, Maharashtra commodities, helping member farmers work days, providing a total wage of the year, Reliance-mentored Gram Sabhas and Panchayats took the lead get better prices for agri-produce, save `6.1 crore in one year. Reliance also input and cultivation costs. Now, these facilitated digital platform linkages for • Created 131+ lakh m3 of Reliance supports some of the most in responding to challenges posed by the pandemic and addressing new FPOs support other FPOs with a district other FPOs and those who reached out marginalised communities across rural rainwater harvesting capacity; India with innovative and sustainable emerging needs. Community members, knowledge sharing consortium. with supply chain challenges. improved access to drinking solutions. Since 2010, Reliance Foundation with support from Reliance, took the Market linkage support at doorstep has fostered positive social change by lead in setting up community kitchens water for 517 villages providing water, nutrition and livelihood and arrange food kit distribution. security to communities it serves. These Reliance Foundation mentored kgs of Char Chironji dry fruit from • Brought 6,400+ ha additional By building up awareness on the initiatives contributed to national priority 15th Finance Commission guidelines Maa Sharda Mahila Kisan Producer 80 farmers from 8 tribal villages at land under irrigation through missions through partnerships with agencies in the social development space. The and supporting Gram Panchayat Company Limited, which works for the cause of improving farmers’ their doorstep and provided the families with rice equivalent to the water harvesting and Development Plans (GPDP), Reliance agencies include Panchayati Raj Institutions Foundation has been facilitating incomes in the catchment area of value of Char. This initiative helped conservation efforts (PRIs), National Bank for Agriculture and Rural Development (NABARD), Rural Self GP’s elected representatives and 17 remote villages in Panna District of Madhya Pradesh. these tribal families meet their daily consumption needs as well as get fair functionaries to leverage scheme • Built capacities of over 22,000 Employment Training Institutes (RSETI), Rural Development and Self Employment Training benefits in collaboration with the During the lockdown, this FPO driven market price for their produce when accessibility to markets and essential women, youth and elected government machinery, district officials by women leaders, procured 2,000 Institute (RUDSETI), DWCD, Krishi Vigyan and various departments. food items was limited. representatives of Gram Kendras (KVK), NGOs, line departments, universities and skilling centres. During FY 2020-21, Reliance Panchayats Due to the pandemic, Reliance Foundation Foundation built capacities of 10,000+ elected representatives pivoted operations to ensure continued and village volunteers to strengthen support to communities so that livelihoods local governance and resource UN SDGs could continue safely and essentials could mobilisation for greater economic be accessed. Reliance undertook a massive development and social justice. coordinated effort, leveraging existing skills and prior experience of reaching millions of Livelihood enhancement marginalised communities in India. Reliance works to de-risk rural Reliance Foundation mentored Maa Sharda Mahila Kisan Producer Company works for communities from economic the cause of improving members’ income vulnerability through agriculture and 16 Reliance Industries Limited 17
Report on Corporate Social Responsibility Rural Transformation Water security Livelihood and skilling Reliance works with communities to Water budgeting activities continued Reliance strives to empower young Mobilising through skill training recharge groundwater reservoirs and with remote mentorship during people with new skills and opportunities Reliance focuses on upskilling ensure sustainable water solutions. A FY 2020-21. Reliance provided to improve their employability traits. underprepared youth and those range of water harvesting structures training, handholding and A platform connects young people who have dropped out of school to are encouraged – bori bandhan, farm troubleshooting support. With the with organisations offering skilling connect them to retail employment ponds, earthen dams, check dams, rural economy opening up in Q2, focus programmes and employment opportunities. In FY 2020-21, the ferro-cement tanks and dams – as was on refurbishing dilapidated water opportunities, provides linkages to jobs programme made a transition from per the topography, soil quality and harvesting structures. and courses. All-round skill training, physical to virtual. Even though the availability of materials. The COVID-19 career guidance and entrepreneurship economy was contracting, 8,800+ lockdown adversely impacted pre- monsoon water harvesting. Reliance 131+ lakh cubic meters Of water harvesting capacity training for micro-enterprises are conducted in support of the National unemployed youth got skill training and 79% of the candidates found Ms. Bairadevi from Sankarlapudi, Andhra continued to motivate communities Skill Development Mission. Coaching placement. The average salary earned created in FY 2020-21 Pradesh gains financial independence to work on water through online and resources to develop skills – by candidates was ` 11,000 per month through tailoring modes, linking them to MGNREGS (1,100+ lakh cubic meters including computer and soft-skills – and in most cases, it was their first for employment while creating water total since inception) were provided through partnerships to job. Reliance worked with 39 skilling Cattle management propels Ms. Sangamma harvesting structures. enhance employability. The goal is to partners, who mobilised candidates and Vaijianth to prosperity in Bidar, Karnataka de-risk livelihoods and develop India’s upskilled them, making them retail- 8,800+ unemployed human capital for a globally competitive ready. The programme has footprints in received skill training online Empowering agricultural workforce with access to information. 20 states and 150+ cities. and 79% of them found Water transformations with Paani Foundation workers with technology-based In FY 2020-21, this support was placement, many of them knowledge solutions extended to a women’s network called Pashu Sakhi for health and livestock their first job, earning on an Besides market linkages, Reliance As a principal founding partner, Reliance continued its association with helped farmers enhance crop yields Paani Foundation, which mobilises, trains and motivates villages in health management awareness in average ` 11,000 per month and safeguard livestock. This year, Maharashtra to tackle drought. post-flood Bihar. digital advisories proved especially A new initiative, the Satyamev Jayate Samruddha Gaon Spardha, was handy as farmers received timely launched in 2020 to inspire villages to adopt a comprehensive approach to information on weather and pest address water scarcity by focusing on key aspects including soil and water attacks. A Digital Farm School conservation, management, restoration, forest cover and increase in income. was piloted in collaboration with Perunthalaivar Kamaraj Along with Reliance Foundation, this initiative is supported by Bajaj, Azim Empowering rural women Krishi Vigyan Kendra (PKKVK), Premji, and HT Parekh Foundation. In FY 2020-21, 7,000+ trainees across Self-Help Groups Puducherry—the first KVK 808 villages participated in the first phase of the digital training. An online Reliance works to address gender in the country – to provide felicitation ceremony for participating villages, conducted virtually on inequality, especially in rural areas, expert guidance while ensuring World Water Day (March 22), was presided over by the Chief Minister of conscious of the catalytic role of social distancing. Maharashtra and ministers, actors Aamir Khan and Kiran Rao besides the women in community development. founders. Approximately, 2,300+ migrant workers across Paani Foundation Digital solutions make fishing In FY 2020-21, Reliance focused on talukas engaged in several watershed management and environment safer and sustainable livelihood trainings in collaboration restoration efforts. Also, 408 villages conducted sapling plantation initiatives Reliance endeavours to make fishing with various agencies for economic and 252 villages installed rain gauges. safer, sustainable and more profitable empowerment of 1,700+ SHGs, with 7,000+ for marine fisherfolk along India’s end-to-end mentorship, bank and expansive coastline with information government department linkages. The support from Indian National Centre Trainees across 808 villages SHGs took up diverse enterprises – for Ocean Information Services participated in the first phase from mushroom cultivation to nursery (INCOIS) and Central Marine Fisheries of the digital training development, from livestock rearing Research Institute (CMFRI). The to pisciculture. Machli app provides real time updates on weather and oceanographic Mentoring and trainings were done parameters for all major landing virtually or through small groups with centres. During FY 2020-21, utmost care for safety. Leveraging the information was provided in nine foundation built over the previous two languages – Bengali, Odia, Telugu, years, during the pandemic, SHGs took Tamil, Malayalam, Kannada, Marathi, the lead to support communities by Gujarati and Hindi. stitching masks for frontline workers Ms. Tulsa Bai from Navyug SHG, Jamai, Chhindwara, An earthen water dam at Gangakhed, Maharashtra and providing ration for affected MP started making eco-friendly earthen lamps communities among other activities. 18 Reliance Industries Limited 19
Report on Corporate Social Responsibility Rural Transformation Nutrition security Ecological security Swachhata Hi Seva Rural nutrition has been a key Reliance also supported Rashtriya Reliance encourages local Reliance contributed to Inspiring communities the Government of India’s focus area with Reliance Nutrition Poshan Maah – an initiative of the communities to collectively conserve cleanliness mission, ‘Swachhata with eco-friendly Gardens (RNGs) – scientific, low- Government of India – in September natural resources. Hi Seva’, besides providing cost, organic model with multi-tier 2020 with Anganwadis and staff of solutions 2.3+ crore saplings have been planted continued support to the Swachh cropping system – growing a variety the Department of Women & Child since inception across various sites in Bharat Abhiyan. of vegetables and fruits. Development. Over 11,400 participants India to increase the greenbelt. Kamla Devi’s home in Annapura (85% female, including adolescent girls, In FY 2020-21, Reliance Reliance promotes RNGs to address village Jaipur has become pregnant and lactating women) from Also, the use of clean energy such as campaigned across 11 states malnutrition, especially among women a classroom and she is an 500 villages, across 11 states in India, biogas and solar power is encouraged of India on the issue, with and children, with a nutritious diet inspiration to many in her village. learnt about nutrition and RNGs. along with sustainable agricultural communities participating grown in the backyard. The excess This 55-year-old livestock farmer practices, pest management, soil in mass awareness drive produce is monetised to augment the Other initiatives on these lines included is one of the first women in her 10,000+ RNGs were set up nutrition management to help secure and cleaning activities. The family income. During the pandemic, augmenting agricultural productivity, village to adopt a biogas plant, incomes while minimising costs and awareness drives focused on when supply chains were disrupted, enhancing fishing outcomes and during the year to ensure inspiring many others to follow. environmental impact. stopping open defecation. GP RNGs ensured food and nutrition encouraging poultry, livestock and nutrition security. During Reliance Foundation together representatives, SHG members, security not only for the family but dairy farming. with Biogas Development the pandemic, when supply health functionaries, youth also for the community, offering and Training Centre (BDTS) of chain was disrupted, RNGs During the year, Reliance volunteers and the government fresh produce that was often shared Maharana Pratap University actively engaged in Shramdaan among families. During the year, over ensured food and nutrition campaigned across 11 of Agriculture and Technology for Gram Safai. Cleaning of 10,000 RNGs were set up to ensure for the community. states of India to spread the (MPTUAT), Udaipur, helped village panchayat buildings, nutrition security. raise awareness about the use core message of Swachhata Anganwadi premises, school, roads, areas surrounding of biogas plants for cooking fuel Ms. Beena Devi from Uttarkashi, Hi Seva, or Cleanliness is Uttarakhand in her agriculture field drinking water sources and other in her village. Service. The awareness public places was taken up. The plant also produces slurry, drive focused on stopping which is a nutrient-rich manure open defecation. Saluting a Food Hero contributing to improving soil health and enhancing Being an Anganwadi worker, Mahananda farm yield. After a series of understands the importance of a nutritious awareness and capacity building diet children’s growth and development. With programmes organised by guidance and technical support from the Reliance Reliance Foundation, Kamala Foundation and following the training imparted Devi decided to use a biogas by the Foundation, she successfully established a plant, which inspired other Reliance Nutrition Garden (RNG) for children of the women in the village too. The local Anganwadi centre utilising a space near her biogas plant generates enough house. The diverse produce consisted of 13 types fuel for cooking food for Kamala of vegetables, drumstick, papaya and lemon plants. Devi’s six-member family and This ensured that the Anganwadi children had a rich the manure has reduced their Ms. Anita Devi from Sawai Madhopur, Rajasthan in her Reliance nutritional intake. Nutrition Garden dependence on chemical fertilisers, reducing the costs During the pandemic, the RNG became especially they repeatedly incur. Kamala useful. Mahananda reached out to the children who Devi’s experience motivated 39 Ms. Kamla Devi from Jaipur Rajasthan is self-reliant using eco-friendly and sustainable solutions could not access the Anganwadi. She continued other families to build a biogas to deliver the produce from the RNG to families in 317 11,000+ plant in their homes. the village ensuring their well-being. People like Mahananda who are providing nutritious meals to Reliance Foundation is proud children and needy families are our food heroes. Swachhata Shramdaan People across 245 GPs to promote initiatives that Reliance Foundation salutes these heroes who have volunteering events participated in cleanliness make homemakers like Kamala activities Devi self-reliant and to raise 6,500 the vision and the foresight to enrich their community awareness of eco-friendly and 500+ with good nutrition. sustainable solutions. Participants contributed 16,000+ hours SHGs participated in sensitisation Ms. Angoori Khushwah from Jabalpur, Madhya Pradesh events for behaviour change with in her vegetable field regard to toilet use 20 Reliance Industries Limited 21
Report on Corporate Social Responsibility Health Sir H.N. Reliance Foundation Geetanshu Goel expresses her gratitude Strengthening healthcare delivery Hospital and Research “It was my good fortune to get my treatment Centre done from such a reputed hospital. The Sir H.N. Reliance Foundation doctors, sisters and the staff are very Hospital and Research Centre cooperative. The staff attended me well, even (RFH) in Mumbai is a 345 bed though these are challenging times. I am very multispecialty hospital that provides satisfied with my treatment. I especially thank world class healthcare to patients. Dr. Darshana under whom I was admitted RFH strictly measures clinical outcomes and got treatment. I am thankful to all for my against the most stringent international smooth and fast recovery.” benchmarks and continues to excel in the same. A feedback mechanism which was put in place last year helped to improve the number of feedback captured across all services and maintain a 87% patient satisfaction Ms. Geetanshu was treated at the Reliance Foundation Hospital level throughout the year. The globally COVID-19 facility at SevenHills, Mumbai accepted principle of net promoter score (NPS) for the year was maintained at 70% — higher than many renowned Despite an increase in the number healthcare professionals, helped medical institutes. of high-end surgeries and a thriving patients access high-level healthcare transplant programme, 393 short- facilities, and timely advice and support RFH’s belief of care extends beyond stay surgeries (less than 24 hours right from their homes. treatment and hence aspires to achieve stay) were performed in FY 2020-21, Doctors at the Reliance Foundation Hospital the best medical outcomes for all its This year, RFH has also conducted COVID-19 facility at SevenHills, Mumbai including orthopaedics, patients. This was evidently seen in the both individual and group sessions, Highlights FY 2020-21 year FY 2019-20, where RFH graduated obstetrics and gynaecology, onco-surgeries and others. on mental health for patients, hospital from a tertiary care hospital to a staff and the larger RIL family, which • JCI Accreditation received by Since its inception, Reliance Foundation has been committed to ‘Health for All’, quaternary care institution with a At a time when physical access to have collectively impacted over Sir HN Reliance Foundation strengthening healthcare delivery. This 10% y-o-y growth in the occupancy. Growth was reported in all clinical healthcare was difficult with lockdowns and distancing norms, RFH also 10,000 people. Hospital– first Indian hospital to includes facilitating a comprehensive, subsidised healthcare system, world- departments and services. The provided remote healthcare services. RFH is in the process of creating one of India’s finest academic programmes, go through virtual accreditation class tertiary care, high-quality primary proliferation of the short-stay programmes has helped RFH The Jio HealthHub developed by Reliance Jio, a telemedicine portal which includes synergies with Reliance and secondary services in underserved Life Science to promote research • Launched One Stop Breast communities while carrying out specialist reduce the average length of stay. for patients to connect directly with and innovation. The programme is Clinic in January 2021 programmes to complement these. The objective is to strengthen India’s accredited by the National Board of Examination with courses across 13 • Provided 2.3+ lakh health public health infrastructure, and support government initiatives on reproductive, specialties. It is guided by a Scientific Advisory Committee for Diplomate consultations though Mobile maternal, neo-natal, child and adolescent of National Board (DNB) students, Medical Units (MMUs), Static health. and supported by a cross-disciplinary global panel, with expertise in oncology, Medical Units (SMUs) and These health interventions have touched the lives of 25 lakh people and have provided gastroenterology, orthopaedics, Community Health Centres 70+ lakh health consultations since the urology, uro-onco, regenerative medicine, breast surgery, and (CHCs) inception of the programme. anaesthesia and pain management. • 51,000 high-risk cases detected RFH has its sight set on building a future ready hospital and continues to invest through the ASMAN app in technology and capability building to keep up with the fast changing UN SDGs healthcare ecosystem. In line with this vision, RFH is upgrading its medical and non-medical capex, building efficiencies via automation and digitisation and Sir HN Reliance Foundation Hospital launched the One Stop Breast Clinic implementing futuristic technologies. 22 Reliance Industries Limited 23
You can also read