Lodge information sheet - EVERYTHING YOU NEED TO KNOW - Rhino Ridge Safari Lodge
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FA C T S H E E T ACTIVITIES 18 - In order to maximise the view & ensure guest NUMBER OF ROOMS privacy some rooms are as far as 200 metres away from the main lodge facility 8 Luxury Bush Villas 2 Honeymoon Villas CONFIGURATION 4 Safari Rooms 2 Safari Family Rooms Daily Game Drives * Guided Safari Walks MAXIMUM GUESTS 36 SUMMER: 06h00 & 16h00 (additional charge) MINIMUM STAY 2 nights WINTER: 06h30 & 15h30 CHILDREN Yes (Children served dinner before adults) CHILDMINDING Available by pre-arrangement TRIPLES 1 child under 18 years may share with 2 adults SPA Yes FUNCTION FACILITIES Yes Yes - In main lodge only. WiFI can be slow & Spa Bird Watching intermittent due to satellite connection. 250MB free (additional charge) WIFI per day issued at start of stay. Additional data may be purchased CELL PHONE COVERAGE Yes AIR CONDITIONING Yes FANS Yes - Overhead SWIMMING POOL Yes Yes - solar powered which may be interrupted in ELECTRICITY Swimming Pool Community Tours times of high demand BATH In Villas only SHOWER Yes * No Children under 6 years. Childrens morning drive can be arranged for 3-6 year olds from MOSQUITO NETS Bush Villas & Honeymoon Villas only 10h00 - 12h00 SAFE & HAIR DRYER Yes TELEPHONES Intercom only LAUNDRY SERVICE Yes - at additional charge NO SMOKING POLICY No smoking permitted indoors MEAL TIMES WHEELCHAIR ACCESS Limited • BREAKFAST: 07h30 - 10h00 DISTANCE BETWEEN • HIGH TEA: 14h30 (Winter) Up to 20 metres ROOMS 15h00 (Summer) MALARIA Low risk • DINNER: 19h30 - 21h30 CHECK IN / CHECK OUT 13h00 / 11h00 • LIGHT LUNCH: Available on request CREDIT CARDS All accepted. No debit cards (additional charge) BIG 5 Yes HALAAL MEALS: Available on request (to be booked in advance) W E ATHE R MAY - SEPTEMBER: Temperature ranges from 11°c - 24°c | Sunny days with cool mornings and evenings OCTOBER - APRIL: Temperature ranges from 15°c - 35°c. | Days are hot & humid SEASON HIGHL IGH T S with occasional afternoon & evening thunderstorms MAY - SEPTEMBER: Excellent game viewing CLOTHI NG and not as hot and humid as the summer. Comfortable, casual, cool, cotton bushwear of preferably neutral colours/bush tones. Less chance of rain. Hats, scarves, warm jacket/windbreaker year round. Swimwear & sandals, comfortable sturdy walking shoes. Smart casual wear for dinner. Sunscreen, binoculars, cameras, NOVEMBER - FEBRUARY: Best months to see spare batteries, lip cream, contact lens solution, spare glasses, reference books. baby wild animals and for bird watching. Migratory birds start arriving October - H E A LTH & SA FE TY November. CLICK HERE to view our Health & Safety protocols or visit our website www.rhinoridge.co.za for more information. 2 R H I N O R I D G E S A FA R I L O D G E - Information sheet
MAPS & DIRECTIONS GPS CO-ORDINATES Do not use GPS! Please refer to directions provided by Reservations Accessible in 2x4 vehicle. ACCESS BY ROAD High clearance vehicle recommended WINTER (MARCH - OCTOBER) : Open 06h00 | Close 18h00 PARK GATE TIMES SUMMER (NOVEMBER - FEBRUARY) : Open 05h00 | Close 19h00 Strictly no access to Park after gate closing times. Richards Bay Airport (RCB) | Travelling time 2 hrs NEAREST AIRPORTS King Shaka International Airport (KSIA) - Durban | Travelling time 3 hrs 30min Hluhluwe-iMfolozi Park to Hluhluwe GATE TIMES OPEN CLOSE Memorial Gate MARCH - OCTOBER 6 am 6 pm NOVEMBER - FEBRUARY 5 am 7pm Hilltop Camp MAP KEY 28 Hluhluwe-iMfolozi Park Maphumalo SOUTH AFRICA Lookout Point Picnic Site Ezemvelo Camp Entrance Gate Hluhluwe Hide Picnic Site RHINO RIDGE SAFARI Game Reserve LODGE 7 Isibindi Africa Lodges 3 Recommended Route Seme Lookout 1 2 Important Notes: Mnquabatheki S E E PAG E 4 FO R Lookout Sontuli Picnic Site D E TA I L E D D I R E C T I O N S T O M E M O R I A L G AT E 17 Lookout Please refer to Map A for directions Nyalazi Gate from Memorial Gate to Rhino Ridge Safari Lodge. Page 4 & Map B give i M f o lozi R B l ac k iv er to Mtubatuba detailed directions to Memorial Gate. & St Lucia Due to ongoing roadworks on the R618 Centenary Mpila Camp Centre between the N2 and Nyalazi Gate, we recommend that guests use Memorial Gate to enter the Hluhluwe-iMfolozi to Ulundi Park. We have therefore adjusted all our directions to route via Memorial Cengeni Gate iMfolozi Gate. Please make sure that you follow Game Reserve the correct directions on Page 4. TRAVELLING T IM ES W hi te iMfolozi Wilderness Area iM fo oz i Ri v l er Map A RHINO RIDGE via via Air/ SAFARI LODGE Road Road Thonga Beach 3 hrs - FROM MEMORIAL GATE TO RHINO RIDGE SAFARI LODGE Lodge 30 min Estimated travel time (1 hr) Richards Bay 2 hrs - On arrival at Memorial Gate please check-in at the gate reception and present them with your reservation number. • Please keep all paperwork that they hand to you as you will need this to Kosi Forest Lodge 4 hrs - exit the park. • You are welcome to purchase a map book of the park at the gate. • Please drive with care in the park, adhere to the speed limit and do not get out of your vehicle 3 hrs Durban (KSIA) - 30 min as there are wild animals in the park. • It is 28.6 kms from Memorial Gate to Rhino Ridge Safari Lodge. • Follow the signs to Hilltop Camp (12.2 kms), Pass route markers 17, 19 and 18. 4 hrs Johannesburg 8 hrs • At route marker 28 keep left and DO NOT take the road up to Hilltop Camp. • At route marker 30 min 12 keep left. • At route marker 7 turn right onto a gravel road. • Continue on this road for 4.4 kms Kruger National 9 hrs - past route marker 6 where you will pass the road to Thiyeni hide. • Shortly afterwards you will see Park a sign on the right saying RHINO RIDGE. • Turn right and follow the signs up to the lodge. • On 5 hrs arrival at the lodge please drive down the cobbled driveway and park at the lodge entrance. Cape Town - 30 min 3 R H I N O R I D G E S A FA R I L O D G E - Information sheet
MAPS & DIRECTIONS Recommended routes to Memorial Gate N2 Elephant FROM DURBAN Coast Mabibi Beach (King Shaka International Airport) Pongola Jozini Mbazwana to Memorial Gate - Estimated travel time (2.5 hrs) Sodwana Bay • Follow the exit signs out of the airport and head north on the N2 Mkhuze Game Reserve toll road in the direction of eMhloti/KwaDukuza/Richards Bay. Manyoni Private Zululand Game Reserve • Please ensure you have at least R200 in cash or a credit/debit Vryheid card for toll fees. (no Diners/Amex) Lake St Lucia • Follow the N2 for 229 kms to the Hluhluwe/Sodwana Bay Nongoma Hluhluwe offramp. • Take the Hluhluwe/Sodwana Bay offramp to your left. RHINO RIDGE iSimangaliso Wetland Park Cape Vidal • At the stop street turn left on the P453 towards Hluhluwe- iMfolozi Park. Ulundi Hluhluwe-iMfolozi • Proceed for 12.9 kms until you reach Memorial Gate. Battlefields Park St Lucia St Lucia Estuary • See Page 3 and Map A for directions from Memorial Gate. FROM JOHANNESBURG Richards Bay Airport (O.R.Tambo International Airport) Richards Bay to Memorial Gate - estimated travel time (7 hrs) Eshowe • Get onto the R21 (2 kms). • Follow the N12 to eMalahleni. • Take exit 539 from the N12 (114 kms). N2 • Follow the R544 and R542 to the N11 in Hendrina (66 kms). • Stay on the N2 to the P453/R22 (Hluhluwe/Sodwana Bay) offramp in KwaZulu Natal (368 kms). • Exit from the N2 and at the stop street turn right onto P453/R22 towards Hluhluwe-iMfolozi Park. King Shaka International Ballito • Continue to follow P453 for 12.9 kms to Memorial Gate. Airport • See Page 3 and Map A for directions from Memorial Gate. Umhlanga Rocks Durban Map B FROM RICHARDS BAY to Memorial Gate - estimated travel time (1.5 hrs) FROM ST. LUCIA • Get onto the N2 North from Bullion Boulevard and R619 (12.6 kms). • Follow the N2 north to the Hluhluwe/Sodwana Bay off ramp (83.4 to Memorial Gate - estimated travel time (1 hr) kms). • Exit St Lucia driving on the R618 toward Mtubatuba town for 25 kms. • Exit from the N2 and at the stop street turn left onto P453/R22 • At the T-junction turn right to stay on the R618. towards Hluhluwe-iMfolozi Park. • Continue with the R618 until the bridge crossing over the N2. • Continue to follow the P453 for 12.9 kms to Memorial Gate. • Cross over the N2 and keep left to take the circular onramp onto the • See Page 3 and Map A for directions from Memorial Gate. N2 heading north towards Pongola. • • Follow the N2 for 45 kms to the Hluhluwe/Sodwana Bay offramp. Exit from the N2 and at the stop street turn left onto P453/R22 FROM HLUHLUWE towards Hluhluwe-iMfolozi Park. to Memorial Gate - estimated travel time (30 min) • Continue to follow the P453 for 12.9kms to Memorial Gate. • See Page 3 and Map A for directions from Memorial Gate. • Head west out of Hluhluwe town on the R22. • At the last roundabout take the second exit, continuing on the R22 for another 2.9 kms to the bridge crossing over the N2. FROM THONGA BEACH LODGE & KOSI • Do not take any turn offs. Continue straight over the bridge and onto the P453 for 12.9 kms to Memorial Gate. FOREST LODGE • See Page 3 and Map A for directions from Memorial Gate. to Memorial Gate - estimated travel time (3 hrs) • Head south on the R22 in the direction of Hluhluwe town. FROM ESWATINI (SWAZILAND) • Stay on the R22 as you drive right through Hluhluwe town and at to Memorial Gate - estimated travel time (3-4 hrs) the last roundabout take the second exit, continuing on the R22 for another 2.9 kms to the bridge crossing over the N2. • Follow the MR8 to the Lavumisa/Golela Border Post in the South • Do not take any turn offs. Continue straight over the bridge and Eastern corner of eSwatini. onto the P453 for 12.9 kms to Memorial Gate. • Exit eSwatini at Luvumisa/Golela and continue 10 kms to the N2. • See Page 3 and Map A for directions from Memorial Gate. • Turn left on the N2 towards Empangeni. • Stay on the N2 to the P453/R22 (Hluhluwe/Sodwana Bay) offramp in KwaZulu Natal (84.6 kms). FROM HILLTOP CAMP • Exit from the N2 and at the stop street turn right onto P453/R22 towards Hluhluwe-iMfolozi Park. estimated travel time (30 minutes) • Continue to follow P453 for 12.9kms to Memorial Gate. • See Page 3 and Map A and follow directions from Hilltop camp • See Page 3 and Map A for directions from Memorial Gate. 4 R H I N O R I D G E S A FA R I L O D G E - Information sheet
BOOKING TERMS & CONDITIONS Minimum Stay Policy • 2 night minimum stay year round at Rhino Ridge Safari Lodge, Thonga Beach Lodge, Kosi Forest Lodge and Tsowa Safari Island. • 3 night minimum stay from 15 December to 15 January at Thonga Beach Lodge. Deposit & Balance of Payment • All bookings must be confirmed in writing via email to res@isibindi.co.za. We do not accept telephonic bookings. • We require written confirmation via email to res@isibindi.co.za accepting our terms and conditions which are binding. • A 50% deposit is required within 2 working days of making a booking to confirm your booking. Bookings will automatically be released if the deposit is not received within 2 working days of making the booking. • The balance is payable prior to departure at the lodge together with all sundry charges incurred at the lodge. Please note that only cash or credit cards are accepted at the lodges. Debit cards are not accepted at the lodges for payment. • We reserve the right to cancel a reservation should we not receive this payment timeously. • We adhere strictly to our cancellation policy as stipulated below as we run small lodges in remote areas and cancellations, even of just two people, can greatly affect the operation of the lodge. Bank Charges • All bank deposits are to be received free of any bank charges or commissions. • All credit card payments by agents for accommodation will have a 3% surcharge, except AMEX & DINERS which have a 5% surcharge. Cancellation Policy CANCELLATION POLICY FOR NON COVID-19 REASONS Applicable to all confirmed reservations, except groups Cancellations must be received in writing via email to res@isibindi.co.za. Such written cancellation received: • More than 60 days prior to the due date of arrival will attract a 10% cancellation fee of the full accommodation charge. • 30 - 59 days prior to the due date of arrival will attract a 25% cancellation fee of the full accommodation charge. • 7 - 29 days prior to the due date of arrival will attract a 50% cancellation fee of the full accommodation charge. • Less than 7 days prior to the due date of arrival will attract a 90% cancellation fee of the full accomodation charge. CANCELLATION POLICY FOR COVID-19 REASONS Applicable to all confirmed reservations, except groups Valid cancellations must be received in writing via email to res@isibindi.co.za. Such written cancellation received: • More than 48 hours prior to the due date of arrival will receive 100% refund of the full accommodation charge. • Within 48 hours of the due date of arrival will receive 90% refund of the full accommodation charge. The balance of 10% will be held as a credit against future bookings. • Should a guest cancel for any of the COVID-19 reasons stipulated below during their stay, they will receive a credit for 50% of the unused nights, to be used against future bookings. • If a guest cannot take up their booking due to a COVID-19 reason as stipulated below they may postpone their booking for up to 2 years from date of original travel. The original rate charged will be honored provided the booking falls within the same season. If a booking for a low season period is postponed to a high season period, the guest will be charged the difference between the low season and high season rate as at the time of the initial booking. 3rd party charges e.g. park fees and road transfers will be charged at the rate as at the date of travel. Services provided by 3rd parties may be subject to the cancellation policy of the service provider. ACCEPTED COVID-19 REASONS FOR CANCELLATION The COVID-19 cancellation policy will apply should a guest or someone in their immediate family: • Contract COVID-19. • Be prohibited from travelling to our lodges by the relevant government due to COVID-19 regulations. • Be advised by a medical practitioner not to travel due to the risk imposed by COVID-19 and pre-existing medical conditions of the guest. We reserve the right to request proof of a positive COVID-19 test result and/or any reasonable evidence and supporting documentation including medical certificates for any of the abovementioned reasons. Travel Insurance • Travel Insurance is the client’s responsibility. Please ensure your insurance covers all cancellation fees that may arise. VAT & Levies • Rates include VAT. Rates exclude the Isibindi Foundation levy and park fees. 5 R H I N O R I D G E S A FA R I L O D G E - Information sheet
ROOM TYPES Safari Room & Safari Family Room Mini-bar Mini-bar Room A Room B Timber Deck Timber Deck Bed Bed Shower Shower Bathroom Bathroom Entrance Lobby Entrance Toilet Toilet Covered Entrance Luxury Bush Villa Timber Deck Mini-bar Shower Room Bed Bath Bathroom Fire Place Seating Toilet Covered Entrance Honeymoon Villa Timber Deck Private Pool Mini-bar Shower Room Bed Fire Bath Bathroom Place Seating Toilet Covered Entrance 6 R H I N O R I D G E S A FA R I L O D G E - Information sheet
We look forward to welcoming you to Rhino Ridge Safari Lodge OUR PORTFOLIO explore even more... by visiting one of our other hidden gems TH ONGA BEAC H LO DGE KO S I FO R EST LO D G E T S OWA SA FA R I I S LAND www. t hongabeachl odge .co .z a www. ko si fo re st l o d g e . co . za w w w. t sowa safa ri i sl a n d. co. z a South Africa’s most pristine wilderness beach Kosi Forest Lodge is situated within iSimangaliso “Tsowa” means ‘new beginnings’, which is what lodge awaits you on the azure shores of the Wetland Park, South Africa’s first World Heritage you will find on this pristine island in the middle of iSimangaliso Wetland Park (UNESCO World Heri- Site, giving you the opportunity to experience the mighty Zambezi River. A surreal place where tage Site). Situated deep in this wilderness of white exclusive, close encounters with the untouched the whispers of this majestic river are broken only beaches, blazing corals and freshwater lakes lies African wilderness. The lodge is surrounded by by occasional calls of the African fish eagle. In a South Africa’s premier beach destination. untold biodiversity and beauty that you simply camp fringed by a beautiful forest, a soft path have to see for yourself. leads to a cluster of century old baobabs. email : res@isibindi.co.za Important Contact Numbers: tel : + 2 7 ( 0 ) 3 5 4 7 4 1 4 7 3 Reservations: Emergency/after-hours: +27 (0)35 474 1473 +27 (0)60 972 4810 www.rhinoridge.co.za Rhino Ridge Safari Lodge: +27 (0)71 331 8656 7 R H I N O R I D G E S A FA R I L O D G E - Information sheet
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