Life Without a Car Dunedin transport options to enable independence within the community - Age Concern Otago
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Life Without a Car
Dunedin transport options to enable independence
within the community
AGE CONCERN NEW ZEALANDAGE CONCERN | Serving the needs of older people
CONTENTS
Forward
Welcome....................................................................... 1
3. Logo
4. New logo suite
Driving Miss Daisy........................................................... 2
5. Logo requirements
6. Colour palette
Bus Travel...................................................................... 4
7. Typefaces
8. Logo don’ts
Taxi Services................................................................... 6
9. Paper stock
10. Banner strips
Electric Bikes.................................................................. 7
11. Corporate suite
13. Presentations and certificates
Community Transport Options........................................... 8
14. Digital implementation
15. Design support
Total Mobility Scheme................................................... 11
Mobility Parking Permit.................................................. 12
Where to Buy Mobility Aids............................................. 13
Acknowledgment
We would like to acknowledge and thank James McMillian and Ella McKewen,
School of Occupational Therapy Year 3 Students for their professional approach and
project management to help Age Concern Otago produce this valuable
booklet on alternative transport options.
This booklet
Standard is proudly sponsored by
Logo Usage:
Kerri & Bolty Dunedin North - Driving Miss Daisy North and Dunedin City Council.AGE CONCERN | Serving the needs of older people 1
Welcome
LOGO Which logo to use? This page tells you. Most Councils will use their own Council
logo and the Shared logo. Versions are available from Age Concern New Zealand.
Age Concern Otago is pleased to provide you with information on
Dunedin transport options and insights into how to keep mobile, and
SHARED LOGO
solutions on how to go about life with some planning and adjustments.
Depending on circumstances and need, people will use different
transport solutions. Adjusting to life without a car doesn’t mean losing
independence and freedom. To stop driving will not be a limiting
factor that prevents you doing what you want, but it is important to
plan for future transport needs.
Rodney
He Manaakitanga
Kaumātua
SAMPLE COUNCIL LOGO SERVICE LOGO
Some transport options to consider are:
Walking
Rodney Accredited Visiting Service
He Manaakitanga Ratonga Torotoro Whaimana
Kaumātua
It is important that we maintain our fitness, physical strength and
balance for as long as possible and walking is an ideal way to help us do
AGE CONCERN NEW ZEALAND ONLY
this. Enjoy taking a walk with a friend or combine using public transport
and a walk when you go visiting, shopping, to social activities or to
appointments.
Family and Friends
Ask for a lift from family or friends. This is a practical way they can assist
Logo Use Description Users
you and be part of a social outing. You will have helped others over the
Shared Logo The default Age Concern logo All member Councils, associates,
years and it’s time to accept offers of assistancea national from
office others. Offer to
contribute to petrol costs where necessary. Applied to Age Concern as a whole
Council Logo Individual Council names in English Individual Councils only
and Te Reo as appropriate
Service Logo • Accredited Visiting Service Authorised service providers only
• Elder Abuse and Neglect
Prevention Service
• Other services as they develop
Age Concern New National organisation Age Concern New Zealand
Zealand Logo national office and Board only2 AGE CONCERN | Serving the needs of older people
DRIVING MISS DAISY
Driving Miss Daisy is a specialised companion driving service which accepts Total Mobility.
Specialised mobility vehicles are available for your comfort and safety.
They have proudly been operating in Dunedin since October 2012, building up a reliable
Forward
and trustworthy Daisy team to cater for all of your needs. All drivers are highly trained, fully
3.vetted
Logo and qualified to ensure your safe transportation at all times.
4.Ask
New logo suite
Driving Miss Daisy – they can design whatever trip you may need whether it be to
the supermarket/shopping, hairdressing or medical appointments. Trips can be arranged
5. Logo requirements
individual or as a group outing of friends/family. Driving Miss Daisy also provide group
6.outings where you can meet new friends. No trip is too big or too small – they look forward
Colour palette
to your phone call.
7. Typefaces
Driving Miss Daisy – Dunedin North
8.Contact:
Logo don’ts
Kerri
Telephone: (03) 467 5017
9. Paper stock
Mobile: 021 503 298
Email:
10. Bannerdunedinnth@drivingmissdaisy.co.nz
strips
5 vehicles including 2 Mobility (wheelchair accessible) vehicles
11. Corporate suite
Dunedin North covers:
13.
Waikouaiti Waitati
Presentations and certificates Warrington Mount Cargill
Upper Junction Normanby North East Valley Glenleith
14. Digital
Leith implementation
Valley Pine Hill Gardens Opoho
Woodhaugh
15. Design support Central City Maori Hill Roslyn
Wakari Halfway Bush Kaikorai Valley Brockville
Three Mile Hill Lookout Point Bradford Kenmure
Maryhill Belleknowes Mornington
Both sides of the Harbour (down to Aromoana and Taiaroa Heads) including:
Ravensbourne Maia St Leonards Sawyers Bay
Port Chalmers Careys Bay Andersons Bay Musselburgh
Vauxhall Tainui Waverley Highcliff
Ocean Grove Tomahawk The Cove Macandrew Bay
Driving Miss Daisy – Dunedin South
Contact: Lyn
Telephone: (03) 486 2033
Mobile: 021 503 498
Email: dunedinsth@drivingmissdaisy.co.nz
4 vehicles including 1 Mobility (wheelchair accessible) vehicle
Dunedin South covers:
St Clair Kew Corstophine Calton Hill
Caversham Concord Burnside Abbotsford
Green Island Fairfield Waldronville Ocean View
Brighton Mosgiel Allanton East Taieri
Outram down the eastern seaboard to Milton.
St Kilda is covered by Dunedin North & South.AGE CONCERN | Serving the needs of older people 3
LOGO Which logo to use? This page tells you. Most Councils will use their own Council
logo and the Shared logo. Versions are available from Age Concern New Zealand.
Driving Miss Daisy is perfect for:
•SHARED
➢ Medical
LOGO appointments
• ➢ Getting out and about
• ➢ Personal grooming appointments
• ➢ Social engagements
• ➢ Grocery or other shopping trips
Rodney
• ➢ Scenic drives
He Manaakitanga
Kaumātua
SAMPLE COUNCIL LOGO SERVICE LOGO
• ➢ An elderly parent or family member who needs an outing
or a breath of fresh air
• ➢ Airport/bus/rail departures or pick ups
Rodney
He Manaakitanga
Kaumātua
Accredited Visiting Service
Ratonga Torotoro Whaimana
• ➢ When you have a family member who needs to be
accompanied
AGE CONCERN toONLY
NEW ZEALAND a function (nationally or internationally)
• Gift Vouchers and Loyalty Cards
Fares
• Logo
➢ UsePayment byDescription
Cash, Loyalty Card or Invoice
Users (by arrangement)
• Shared
➢ We Logoare pre-quoted, so
The default Age youlogo
Concern can know the approximate
All member fare price
Councils, associates,
a national office
before your trip starts Applied to Age Concern as a whole
Council Logo Individual Council names in English Individual Councils only
• ➢ We charge by time
and Te Reo as(not distance)
appropriate
Service Logo • Accredited Visiting Service Authorised service providers only
• ➢ We operate• toElder
suitAbuse
ourandclients’
Neglect needs
Prevention Service
• ➢ We are pre-booked
• Other services as they develop
Age Concern New National organisation Age Concern New Zealand
Zealand Logo national office and Board only4 AGE CONCERN | Serving the needs of older people
BUS TRAVEL
SUPER GOLD CARD AND GOCARD FOR FREE OFF-PEAK TRAVEL ON
PUBLIC
Forward
BUSES:
SuperGold Card holders can get FREE off-peak travel on public transport
3. Logo
services in many areas around the country. In some areas, you need a
4. New logo suite
smart card from the Regional Council to access the free off-peak public
5.transport
Logo requirements
service.
6. Colour palette
7.What times
Typefaces are ‘off-peak’?
Councils
8. Logo don’ts will be funded for SuperGold Card holders who travel between
the hours of 9am to 3pm and from 6:30pm to the end of service on
9. Paper stock
weekdays, and any time on weekends and public holidays.
10. Banner strips
11.Do cardsuiteholders
Corporate need to show bus drivers or conductors any
identification?
13. Presentations and certificates
InDigital
14. Otago they need
to show their SuperGold Card and a GoCard. No
implementation
other identification is required. Other forms of identification will not be
15. Design support
accepted if the person does not have a SuperGold Card or a GoCard.
A GoCard can be purchased from the bus driver when presenting a
SuperGold card. The cost is $5 and a minimum of $10 must be loaded
onto the card.AGE CONCERN | Serving the needs of older people 5
Mosgiel
LOGO BusWhich
Loop logo to use? This page tells you. Most Councils will use their own Council
logo and the Shared logo. Versions are available from Age Concern New Zealand.
Each circuit takes about 20 minutes.
SHARED LOGO
Alternating East and West circuits start and finish at the bus bay at the
corner of Glasgow Street and Gordon Road.
Fare: equivalent to a 1-zone fare for trips anywhere around the loop
provided the passenger remains on board the bus for the entire trip.
Bus Route No. 80 Mosgiel Loop East Circuit – Weekday daytime
Rodney
He Manaakitanga
Kaumātua
This service
SAMPLE COUNCILruns
LOGOfrom 8am to 6pm and leaves
SERVICE LOGO the terminus every 40
minutes. Bus travels from the Mosgiel town terminus (bus bay in Gordon
Road) via Gordon Road, Hartstonge Avenue, Reid Avenue, Murray
Street, Cherry Drive, Severn Street, Centre Street then turn right into
Rodney Accredited Visiting Service
Factory Road, left-turn into High Street, Doon Street to the entrance to
He Manaakitanga Ratonga Torotoro Whaimana
Kaumātua
Birchleigh Village, back along Doon Street to High Street, left-turn back
onto High Street,
AGE CONCERN right-turn
NEW ZEALAND ONLY into Hagart Alexander Drive, right-turn into
Gordon Road and travel along Gordon Road to terminus.
Bus Route No. 81 Mosgiel Loop West Circuit – Weekday daytime
This service starts at 8.20am and finishes at 5.40pm. Buses leave the
terminus every 40 minutes. Bus travels from the Mosgiel town terminus
(busLogobayUse in Gordon Road) via Gordon Road Users
Description to Eden Street, then turn
left Shared
into Logo
Eden Street Theand
defaulttravel vialogo
Age Concern Eden Street, Goodall
All member Street,
Councils, Braemar
associates,
a national office
Street, Perth Street, Brown Street, then left onto Bush Road, turn
Applied to Age Concern as a whole
right
intoCouncil
Argyle LogoStreet, right turn
Individual into
Council names Mure Street,Individual
in English left into Dutton
Councils only Place then
right into Shaw Street, and Te Reothen left into Inglis Street, right-turn back onto
as appropriate
Service Logo • Accredited Visiting Service Authorised service providers only
Argyle Street, then• into Bruce Street with a left-turn back onto Gordon
Elder Abuse and Neglect
Road and along Gordon Road
Prevention to terminus.
Service
• Other services as they develop
Age Concern New National organisation Age Concern New Zealand
Zealand Logo national office and Board only6 AGE CONCERN | Serving the needs of older people
TAXI SERVICES
Dunedin Taxis
Telephone:
Forward
03 477 7777
3.Dunedin
Logo Taxis provides:
The Ridewise system for those with Total Mobility cards. Cards are to be given to the driver at
4. New logo suite
the beginning of your journey with us as our system records your start date and time along with
5.theLogo
location you are collected from. The system is then updated with the drop time when you
requirements
reach the destination.
6. Colour palette
7.GoldCards
Typefaces – The driver should be advised you have a GoldCard at the beginning of your journey.
8.Dunedin
Logo don’ts
Taxis provides a floatation chair/bed transfer service for those wanting to get
9.to Paper
appointments
stock or general transfers for those less able to move comfortably. This service
is available by calling us and asking for the ‘bed transfer’ booking. The booking will then be
10. Banner strips
confirmed while you wait based on vehicle availability.
11. Corporate suite
City United Taxis
13. Presentations and certificates
Telephone: 03 477 1771
14. Digital implementation
Texting only: 027 4771771
15.
Booking Freephone: 0800 771 771
Design support
This service accepts Total Mobility Cards and GoldCards.
City United Taxi have a total mobility vehicle which
can accommodate up to four wheelchairs at a time.
Southern Taxis/ Mosgiel Taxis:
Telephone: 03 476 6300
This service accepts total mobility cards.
Nab a Cab:
Telephone: 03 477 3366
150 Rattray Street Dunedin
Email: grababcab@hotmail.com
This service accepts total mobility cards.AGE CONCERN | Serving the needs of older people 7
LOGO Which logo to use? This page tells you. Most Councils will use their own Council
logo and the Shared logo. Versions are available from Age Concern New Zealand.
WHEELCHAIR
COMPANY TELEPHONE
ACCESS
SHARED LOGO Shuttles
Airport
0800 477 800
Dunedin
City United Taxis 03 477 1771 Available
Driving Miss Daisy
03 467 5017 Available
(North Dunedin)
Rodney
He Manaakitanga
Kaumātua
Driving
SAMPLE MissLOGO
COUNCIL Daisy SERVICE LOGO
03 486 2003 Available
(South Dunedin)
Dunedin Taxis
Rodney
03 477 7777 Accredited Visiting Service
Available
He Manaakitanga Ratonga Torotoro Whaimana
Kaumātua
Nab a Cab 03 477 3366
AGE CONCERN NEW ZEALAND ONLY
Southern Taxis 03 476 6300
ELECTRIC BIKES
ebikes cater to a Description
Logo Use wide range of bikers, from Usersthe quick commuter or
family transporter,
Shared Logo to the senior cyclist
The default Age Concern logo or theAllmore
memberrobust rider.
Councils, associates,
a national office
Applied to Age Concern as a whole
All ebikes can be trialled
Council Logo fromnames
Individual Council ourinquiet
English (no exit) corner
Individual Councils of
onlyNEV
and Te Reo as appropriate
Service Logo • Accredited Visiting Service Authorised service providers only
Dunedin Electric Bikes
• Elder Abuse and Neglect
11 Allen Street NEV Prevention Service
Dunedin, 9010 New Zealand
• Other services as they develop
Age Concern New National organisation Age Concern New Zealand
Email: dunedinelectricbikes@gmail.com
Zealand Logo national office and Board only
Telephone: 027 214 82948 AGE CONCERN | Serving the needs of older people
COMMUNITY TRANSPORT OPTIONS
RED CROSS: Telephone (03) 477 1527
Referral
Forward guide for healthcare
providers:
3. Logo
• Identify the need – Would your
4. New logo suite
client not be able to get to this
5. Logo requirements
appointment without Red Cross’
6. Colour
service?
palette
If they can’t, or other
options could cause hardship,
7. Typefaces
then
8. Logo don’tsthis service is suitable to call
for assistance.
9. Paper stock
10. Banner strips
• Fill in the Service Request
11. Corporate suite
with as much detail as possible, including an emergency contact for
the client,
13. Presentations in case we cannot get in contact with them, as well as
and certificates
contact details
14. Digital implementation for you, the referrer, in case we need to contact you
(feelsupport
15. Design free to photocopy the originals provided).
• Fax/Scan completed request to: (03) 477 1529 or
dunedin@redcross.org.nz
• NZ Red Cross Staff will contact you directly the day prior to confirm
pickup times for transport once the schedule is finalised.
• Allow a minimum of two days notice prior to your appointment as
schedules are set 24hrs in advance.
When booking appointments, please take note of the following time
constraints. Our volunteer drivers start no earlier than 8am and need to
be finished by 5pm unless prior arrangements are made. Set transport
times to and from Mosgiel may apply due to logistical constraints.AGE CONCERN | Serving the needs of older people 9
CANCER
LOGO SOCIETY:
Which logo to use? This page tells you. Most Councils will use their own Council
logo and the Shared logo. Versions are available from Age Concern New Zealand.
Transport to Treatment: A driving service for
local hospital and treatment appointments.
SHARED LOGO
Who can access the Cancer Society Driving
Service?
This service is only available for people with
a cancer diagnosis who are unable to:
• utilise or access public transport
• utilise friends or family
• drive themselves
Rodney
He Manaakitanga
Kaumātua
SAMPLE COUNCIL LOGO SERVICE LOGO
• People using the service must be able to get into and out of a car
without assistance.
• A wheelchair is available to assist people in moving from the car
to and from the oncology department.
Rodney
He Manaakitanga
Kaumātua
Accredited Visiting Service
Ratonga Torotoro Whaimana
For more information or to request transport to treatment, you may
contact the NEW
AGE CONCERN Cancer Society
ZEALAND ONLY on (03) 477 7447 directly as long as 24
hours notice can be given.
MORNINGTON HEALTH CENTRE COURTESY COACH:
Should you have transport difficulties getting to Mornington Health
Centre, use the courtesy coach. It operates from 9am to 4pm on
weekdays, bringing registered patients who need it to Mornington Health
Logo Use Description Users
Centre and taking them home again. This is a free service.
Shared Logo The default Age Concern logo All member Councils, associates,
a national office
Mornington Health Centre Applied to Age Concern as a whole
employs a suitablyIndividual
Council Logo qualified Council names in English Individual Councils only
and fully vetted driverand Te Reo as appropriate
Service Logo • Accredited Visiting Service Authorised service providers only
whose sole job is to operate
• Elder Abuse and Neglect
the coach. You may book Prevention Service
the coach at the same • Other services as they develop
timeAgeas youNew
Concern book your
NationalGP
organisation Age Concern New Zealand
Zealand Logo national office and Board only
or nurse appointment by
phoning (03) 466 5011.10 AGE CONCERN | Serving the needs of older people
MOSGIEL RSA WELFARE VAN:
This service can be used for transport
to medical appointments. This service
can only be used if you are a member of
Forward
the RSA.
3. Logo
4.For more
New information
logo suite please call (03) 489 7182.
5. Logo requirements
6.PLUS + BUS:
Colour palette
7.The Shopping
Typefaces Bus from the Dunedin Community Transport Trust.
8. Logo don’ts
The Plus Bus is a service for people who need assistance to get to the
9.supermarketand would like help with carrying their shopping.
Paper stock
10. Banner strips
The bus will pick you up from your home, take you to the supermarket
11. Corporate suite
and deliver you home again.
13. Presentations and certificates
A Digital
14. volunteer helper
implementation will carry your groceries into your home for you.
15. Design support
The cost is $7 return trip per person.
Telephone: (03) 455 4050
Email: plus-bus@xtra.co.nzAGE CONCERN | Serving the needs of older people 11
TOTAL
LOGO MOBILITY
Which logo to use?SCHEME
This page tells you. Most Councils will use their own Council
logo and the Shared logo. Versions are available from Age Concern New Zealand.
Using this scheme, you can receive a 50% subsidy (up to $25) on eligible
door-to-door transport with one of 16 approved transport operators,
SHARED LOGO
including taxi companies and private hire companies.
Who is eligible?
To qualify for assessment, you must reside in Otago either permanently
or on a long-term basis. An eligible person is a person with a permanent
disability or a temporary disability that lasts at least 6 months and
prevents them from undertaking any one or more of the following five
Rodney
He Manaakitanga
aspects of a public transport journey unaccompanied and in a safe and
Kaumātua
SAMPLE COUNCIL LOGO SERVICE LOGO
dignified manner:
• Getting to the place where the public transport departs
• Getting onto the public transport
Rodney Accredited Visiting Service
He Manaakitanga Ratonga Torotoro Whaimana
Kaumātua
• Riding securely
•AGEGetting
CONCERNoff
NEWthe transport
ZEALAND ONLY
• Getting to the final destination point.
Age Concern Otago is an assessment agent for people aged 65+ for the
Otago Regional Council Total Mobility Scheme. Phone: (03) 477 1040
to arrange an assessment.
Logo Use Description Users
A full list of assessing
Shared Logo
agents is available All
The default Age Concern logo
from the Otago Regional
member Councils, associates,
a national office
Council. Phone: 03 474 0827, Freephone: 0800 474 082.
Applied to Age Concern as a whole
Council Logo Individual Council names in English Individual Councils only
and Te Reo as appropriate
Service Logo • Accredited Visiting Service Authorised service providers only
• Elder Abuse and Neglect
Prevention Service
• Other services as they develop
Age Concern New National organisation Age Concern New Zealand
Zealand Logo national office and Board only12 AGE CONCERN | Serving the needs of older people
MOBILITY PARKING PERMIT
Mobility parking permit holders can use
mobility parking spaces, which are wider than
Forward
standard parks and closer to venues. These
3.spaces
Logo are marked with the disability symbol
4.and
New in
logomany
suite areas are now painted blue.
5.The permit also allows the permit holder
Logo requirements
6.toColour
park in some regular parking spaces for
palette
longer
7. Typefaces
than the designated time. This varies
depending on where in New Zealand the
8. Logo don’ts
permit holder lives.
9. Paper stock
You are eligible if you meet the following criteria;
10. Banner strips
1. You are unable to walk and always require the use of a wheelchair,
11. Corporate
or suite
13.
2. Your and
Presentations ability to walk distances is severely restricted by a medical
certificates
14. Digitalcondition
implementation or disability. If for example, you require the use of
mobility
15. Design support aids, experience severe pain, or breathlessness, or
3. You have a medical condition or disability that requires you to
have physical contact or close supervision to safely get around
and cannot be left unattended. For example, if you experience
disorientation, confusion, or severe anxiety.
Your doctor needs to confirm your eligibility, unless you are renewing
a long-term permit.
There are two providers for disability mobility parking permits in
New Zealand; CCS Disability Action and Sommerville Disability
Support Services.
CCS Disability Action
How to apply for your permit by post or in person:
• Download the application form, or contact your local branch of
CCS Disability Action and we will post a form to you.AGE CONCERN | Serving the needs of older people 13
• Fill in the application form and take it to your doctor to complete
LOGOthe medical
Which logo to use? This page tells you. Most Councils will use their own Council
section (Page
logo and the Shared logo. Versions2areof the from
available form).
Age Concern New Zealand.
• Check with your local branch which payment method they are
able to process and post the completed form to them, or take
SHARED LOGO
it in to the branch.
Address: 514 Great King Street Dunedin
Telephone: 03 477 4117 or
0800 227 2255
Email: Otago@ccsDisabilityAction.org.nz
Rodney
He Manaakitanga
Kaumātua
Sommerville Disability Support Services
SAMPLE COUNCIL LOGO SERVICE LOGO
How to apply:
• Download the application form, http://www.sommerville.org.nz//
services/mobility
Rodney
He Manaakitanga
Accredited Visiting Service
Ratonga Torotoro Whaimana
Kaumātua
• Fill out the application form and take it to your medical
practitioner to complete the medical section.
AGE•CONCERN NEW
Post to: ZEALAND ONLY Disability Support Services, PO Box 540,
Sommerville
45 Campbell Street, Wanganui.
Telephone: (06) 345 0566
0508 Support (0508 787-7678)
Email: info@sommerville.org.nz
Logo Use Description Users
Shared Logo The default Age Concern logo All member Councils, associates,
a national office
Applied to Age Concern as a whole
WHERE
Council Logo TO BUY MOBILITY
Individual AIDS IN DUNEDIN
Council names in English Individual Councils only
and Te Reo as appropriate
Mobility Scooters• Otago
Service Logo Mobility Solutions
Accredited Visiting Service Authorised serviceCentre
providers only
• Elder Abuse and Neglect
211 King Edward Street Prevention Service 245 King Edward Street
Telephone: 03 455 • 2875 Telephone: 03 455 1201
Other services as they develop
Age Concern New National organisation Age Concern New Zealand
Zealand Logo national office and Board onlyThis booklet was compiled by
Occupational Therapy Students
26 Bath Street, Dunedin 9016
PO Box 5355, Dunedin 9058
AGE CONCERN NEW ZEALAND
03 477 1040
agecon@ageconcernotago.co.nz
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