LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health

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LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
LGB/TGNB CULTURAL COMPETENCE
       IN HEALTH CARE

       Finn Brigham, MS

       Director of Project
          Management
LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
Who is this guy?
➢ Director of Project Management, former
  Director of Care Coordination
➢ Masters in Non-Profit Management
➢ Callen-Lorde employee for over 10 years
➢ Worked in LGBT health for 20 years
➢ Talked across the country about LGBT
  health including The White House
➢ Red Sox fan/Proud dog Dad
➢ Surfer (I didn’t say a good surfer)
➢ Real life trans person
LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
Callen-Lorde Community
           Health Center
Callen-Lorde Community Health Center provides sensitive, quality health care
    and related services targeted to New York’s lesbian, gay, bisexual, and
 transgender communities — in all their diversity — regardless of ability to
  pay. To further this mission, Callen-Lorde promotes health education and
               wellness, and advocates for LGBT health issues.
LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
http://www.lambdalegal.org/sites/default/files/publications/downloads/whcic-
insert_transgender-and-gender-nonconforming-people.pdf
LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
Lambda Legal: When Health Care Isn’t Caring (2010)
http://www.lambdalegal.org/publications/when-health-care-isnt-caring

                                                                       5
LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
Increase in TGNB Care in the last 5 years
                     Unique Patients with Coded Encounters
5000

                                                                    4607
4500

                                                             4188
4000                                  3983   4005   3977
                                                    3972
                               3863                          3906   3923
                        3671                 3732
3500          3508                    3571
       3319
3000
                               2800
2500
                        2226                                               HIV Coded
              2120
2000                                                                       F64 Coded
       1755
1500

1000

500

  0
LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
ACTIVITY

Personal Comfort Assessment Tool – Individual
Activity

• Complete the assessment tool.

• You will not have to share your answers with the group.
LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
Agree   Disagree   Not Sure
I am comfortable using the words “trans,” “transgender,” “gender non-
conforming”

I address transphobic behavior and/or language exhibited by colleagues

I make an effort to use trans inclusive language in conversations
I would be/am comfortable with transgender coworkers
I would be/am comfortable about my child, or my relatives “coming
out” to me as transgender

I would be/am comfortable if a client comes out to me as transgender

I use the name and pronoun clients/co-workers go by now, even if I
know them previously under a different name or pronoun

I advocate for leadership to review of my agency’s policies and
procedures to ensure they are inclusive for transgender clients

I would feel comfortable displaying an LGBTQIA+ Safe Space sticker or
other visible signs of support

I would be comfortable if someone thought I was transgender
I am willing to put aside my personal beliefs to help a client make
choices that work best for them
LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
DEFINITIONS &
TERMINOLOGY
LGB/TGNB CULTURAL COMPETENCE IN HEALTH CARE - Finn Brigham, MS Director of Project - UofL Health
SEXUAL ORIENTATION
Sexual Orientation – The direction of one’s sexual or romantic attraction

Lesbian- an identity label for women with primary sexual, romantic, relational ties to other women.

Gay- an identity label for men who have primary sexual, romantic and relational ties to other men.

Bisexual- an identity label for people who partner with either men or women.

Asexual- an identity label for people without sexual feelings, associations, or desires.

Queer - 1) An umbrella term sometimes used by LGBT people to refer to the entire LGBT community. 2) An
alternative that some people use to "queer" the idea of the labels and categories such as lesbian, gay, bisexual
etc. It is important to note that the word queer is an in-group term, and a word that can be considered
offensive to some people, depending on their generation, geographic location, and relationship with the
word.

Pansexual - A person who experiences sexual, romantic, physical, and/or spiritual attraction for members of
all gender identities/expressions, not just people who fit into the standard gender binary (i.e. men and
women).

Other terminology does exist and is culturally specific!
TRANS-RELATED TERMINOLOGY
•   Transgender- A person who feels their sex assigned at
    birth is a false or incomplete description of
    themselves

•   Transwoman/Transman- A person who was assigned
    male at birth and lives and/or identifies as a woman/a
    person who was assigned female at birth and lives
    and/or identifies as a man

•   Transsexual- A person whose gender identity is
    inconsistent with their assigned sex, and desires to
    permanently transition to the gender with which they
    identify

•   Genderqueer/Gender non conforming- A person who
    does not identify with the gender/sex they were
    assigned or with one of the binary genders (i.e. male
    or female)
TRANS-RELATED TERMINOLOGY
• Sex assignment- The determination of an infant’s
  sex at birth

• Cisgender/Cisman/Ciswoman- A person whose
  assigned sex is the same as their current gender
  identity; a non trans person

• Hormone therapy/testosterone/estrogen-
  Hormones taken by a TGNC person to better align
  their gender identity with their physical body

• Gender Affirming Surgery/SRS/bottom
  surgery/top surgery- Various surgeries a TGNC
  person may go through to further align their
  gender identity with their physical body
TRANS-RELATED TERMINOLOGY

• Gender Marker- Refers to the M and F that
  are on many identity documents (license,
  passport etc)

• Transphobia - The fear of trans people and the
  hatred, discrimination, intolerance, and
  prejudice that this fear brings
More on non-binary
     Non binary is an identity while gender non
conforming is an action. You can be gender non
       conforming but not necessarily be TGNB

                          Some binary TGNB people
                          have cisgender privilege.
                          Some trans people feel
                          “not trans enough”
Words to Typically
Avoid                                                     15

          • Transgenders                 • Crossdresser
          • A Transgender (noun)         • Pre-Op
          • Transgendering               • Post-Op
          • Transgendered                • Hermaphrodite
          • Tranny/Trannie               • She-male
          • Transvestite                 • He-She
          • Transexual/Transsexual       • It

      Unless someone identifies themselves with that label and suggests
      it’s appropriate for you to use it.
Pronouns
                       16

   • She        Hers
   • He         His
   • They       Them
   • Ze         Hir
   • Just my name
LGBTQ HISTORY
LGBTQ History
• Prior to the 1960’s LGBTQI people were forced to live and love in the shadows

• Same-sex activity and “cross-dressing” were illegal in many places

• Homosexuality and “gender identity disorder” were listed as psychiatric disorders in
  the DSM, the primary diagnostic manual of mental health providers

• Police raids, shakedowns, and arrests of LGBTQI people were everyday occurrences

• On June 28, 1969, the Stonewall Inn was raided by NYPD officers – a common
  occurrence at what was known as a safe haven for the gay community. This time,
  patrons decided to fight back, protesting the violent treatment by police
IDENTITY
IDENTITY BUILDING BLOCKS
•Sex Assigned at Birth
•Gender identity
•Gender expression
•Sexual orientation

     We all have these, and they may change over time.
ACTIVITY
Trans does not
necessarily mean gay!

• TGNC does not necessarily equal gay/queer
   • Some people are TGNC-identified and also LGBQ identified, some are
     not
   • For some TGNC people, having a straight identity is incredibly
     important
   • Gender variance is often understood in a queer context (LGBT), but
     gender variance does not describe sexual orientation.

• For thought: Homophobic or “Anti-Gay” discrimination and
  violence often target gender expression, not sexuality.
Queerspawn

• Queerspawn
   • An identity term used by youth and adults with one or more lesbian, gay,
     bisexual, transgender, or queer parents/guardians. It is often used to
     articulate one’s connection to queer community and claim a space in it.
• Culturally Queer
   • Speaks to the feeling shared by many adults with LGBTQ parents that they
     grew up immersed in queer culture, including traditions, celebrations,
     media, and language. Queerspawn are often raised in the queer
     community and learn about society primarily through a queer lens, and
     experience heterosexual culture and its norms as a secondary cultural
     influence.

  • Issues- perfectionism, poster child syndrome, silencing- bullying/abuse
LGBTQ-SPECIFIC HEALTH
     CONCERNS
HEALTH CONCERNS: SPECIFIC POPULATIONS

                             • WSW (women who have sex
                               with women)
                             • MSM (men who have sex with
                               men)
                             • Transgender patients (TGNC)

   Health Issues relevant to ALL LGBT people: Alcohol/substance
   use, tobacco use, depression and anxiety, lower levels of
   insurance
HEALTH CONCERNS: WSW

                                     • Fitness/obesity (diet and
                                       exercise)
                                     • Breast and cervical cancers
                                       (higher rates for WSW)
                                     • Alternative Insemination
                                     • Barriers to preventative care
                                       (insurance, fear/anxiety
                                       around GYN care)

WSW: Women who have sex with women
HEALTH CONCERNS: MSM

   • HIV and other STIs
   • Prostate, testicular,
     colon, and anal cancers
     (anal paps)
   • Hepatitis vaccination
   • HPV vaccination
   • PrEP

MSM: Men who have sex with men
HEALTH CONCERNS: TRANSGENDER PATIENTS

                                             • Access to care/Lack of
                                               competent providers
                                             • Hormone therapy
                                             • Gender Affirming Surgery
                                             • Complications from street
                                               hormones and/or silicone
                                               injections
                                             • HIV and other STIs
                                             • Fertility Concerns

Transgender: A person who feels their sex
assigned at birth is a false or incomplete
description of themselves
HEALTH CONCERNS: GENDERQUEER PATIENTS

                                            • Genderqueer people exist and
                                              need health care
                                            • Some patients may want to be on a
                                              low dose of hormones
                                            • Some patients may want to go on
                                              and off hormones
                                            • Some patients may want surgery
                                              but no hormones (or vice versa)
                                            • Some genderqueer transmasculine
                                              patients may want an IUD simply
                                              to stop menstruating

Genderqueer: A person who does not identify
with the gender/sex they were assigned or with
one of the binary (i.e., male or female) genders
Informed Consent

• Callen-Lorde uses an “informed consent” model to start
  hormones for patients.
• In the past patients had to prove they were “living as their
  new gender” for X amount of time and were subject to
  approval from mental health providers. These rules were
  what were known as the Harvey Benjamin standards of
  care.
• Callen-Lorde essentially says if a patient can consent to
  medical care, they can consent to hormones.
• WPATH are the more widely used standards of care but
  are still not quite as liberal as Callen-Lorde’s standards.
Youth Puberty Blockers

• These are medicine that block the release of hormones. This then
  stops testosterone from being released from the testes, and
  estrogen from being released from the ovaries. Without exposure
  to the sex hormones, the body does not undergo the changes
  associated with them
• In transgender youth, puberty blockers are used to suppress the
  pubertal changes that quite often worsen the individual’s gender
  dysphoria. In addition, cross hormone therapy is even more
  effective at achieving the desired physical appearance in gender
  transition.
• NY Medicaid WILL cover blockers
Intersectionality
Having multiple oppressed identities (race, ethnicity, class, gender, sexual
orientation, age, language, ability, etc.) affects physical and mental health, well-
being, and health-seeking behaviors.
What is the Impact of Multiple Oppressions?
Intersectional Oppression Examples

                 • Race/Ethnicity: How will being targeted
                   by the police as a trans person of color
                   affect my safety?
                 • Class: How will I pay for transition-related
                   costs (freezing sperm, egg harvesting,
                   puberty blockers)?
                 • Ability: Will my provider doubt my
                   identity because of my bipolar disorder
                   diagnosis?
                 • Sex: Will I make less money after I
                   transition?
Intersectional Oppression Examples

• Orientation: Will I be subject to
  anti-gay bias?
• Religion: Will I have to choose between
  gender affirmation and attending services at
  my religious institution?
• Citizenship: Does my country of original allow
  me to change my identity documents?
• Age: Will people believe me
  because I’m a child?
• Age: Will I be able to find an
  affirming long-term care facility?
MICRO-AGGRESSIONS
Microaggressions & Privilege

Goal
• Understand the impact of subtle prejudice and discrimination
  that clients may experience commonly, or even daily, outside
  our clinics or agencies.

Video: Janet Mock Flips the Script on Reporter
https://www.youtube.com/watch?v=ISsdSvJhniQ&feature=yout
u.be
Microaggressions
“Brief and commonplace daily, verbal, behavioral,
or environmental indignities, whether intentional
or unintentional, that communicate hostile,
derogatory, or negative slights and insults toward
members of oppressed groups" (Nadal, 2008, p.
23)

               Intention ≠ Impact
Sample Microaggressions
1. I never would’ve known you’re trans.
2. You’ll have to remind me to use the right pronoun because this is
    hard for me.
3. I think you’re in the wrong bathroom.
4. I’ll always think of you as a [sex assigned at birth].
5. Tell me about your body, transition story, etc.
6. When are you having the surgery?
7. You’re so brave.
8. Have you seen that article about Caitlyn Jenner?
9. Where are you from?
10. You don’t talk like you are black
11. I don’t see color
12. How many children do you have (vs do you have children)
13. You are so articulate
CREATING A WELCOMING
ENVIRONMENT AT YOUR
    HEALTH CENTER
CREATE A WELCOMING ENVIRONMENT
• Have all-gender restrooms
• Post or disseminate a non-
  discrimination policy which includes
  sexual orientation and gender
  identity/expression
• Include LGBT information in brochures
  and educational materials
• Openly display signs of
  LGBT acceptance (images, rainbow flag)
• Acknowledge LGBT relevant days such
  as World AIDS Day and Transgender
  Day of Remembrance
CREATE A WELCOMING ENVIRONMENT
• Have staff use their pronouns when
  introducing themselves to a group
• Try not to use gendered terms such as
  “sir” or “ma'am”
• Apologize if you make a mistake but
  then move on
• If your agency does not provide
  hormones be sure you can refer to
  agency that does
LGBT Registration Form- Callen-Lorde
                                 No marital status
                                 question, but
                                 “partnered” would be
                                 an option if we had
                                 one.

“We require the
following information for
the purposes of helping
our staff use the most
respectful language
when addressing you,
understanding our
population better, and
fulfilling our grant
reporting requirements.
The options for some of
these questions were
provided by our funders.
Please help us serve you
better by selecting the
best answers to these
questions. Thank You.”
Hormone Protocols Online

           Standards of Care

                      GLMA Provider Directory

                                                44
Putting it into practice

• https://youtu.be/FS8jo34_gTg (Intake)

• https://youtu.be/w5RPSBSiQPs (Shared space rooming)

• https://youtu.be/-P1j_fASS9A (Shared space bathroom)

• https://youtu.be/npEzyvu7urY (Billing)
Resources

• Books- Redefining Realness Janet Mock, Trans Bodies Trans Selves,
  Stone Butch Blues and TransLiberation Leslie Feinberg, A Queer and
  Pleasant Danger Kate Bornstein

• Movies/TV Shows- Pose, The Danish Girl, Transparent, Boys Don’t
  Cry, Paris is Burning, Her Story (web series)

• National Geographic’s Gender Revolution with Katie Couric
Louisville Area Resources
                                i. Dr. Eli Pendleton at Baptist Health Deer Park Medical clinic.
                      https://www.baptisthealth.com/provider/michael-eli-pendleton-md-family-medicine

                          i. Dr. Kari Zahorik, who works at Norton Healthcare at the Midcity Plaza location:
                                https://providers.nortonhealthcare.com/provider/Kari+J+Zahorik/480996

                                        ii. Dr. Clayton Smith at University of Louisville Hospital
                                     https://www.uoflphysicians.com/1235371840-clayton-smith

            i. Dr. Eddie Miller at University of Louisville Hospital https://uoflphysicians.com/provider/edward-miller/

                      ii. Dr. Susan Kingery – ULP/Norton Endocrinology Gender Clinic (specializes in youth)
                            https://providers.nortonhealthcare.com/provider/Suzanne+E+Kingery/482094

                          iii. Dr. Folsom Endocrinology - worked with Dr. Kingery and serves adults at Norton
                                 https://providers.nortonhealthcare.com/provider/Lisal+J+Folsom/477127 .

    Gender Affirming Surgery: Dr. Jon Witten at First Urology - https://1sturology.com/team/dr-jonathan-witten/
                                     and plastic surgeon Dr. Tathyana Fensterer
https://www.aesthetics.com/our-plastic-surgery-practice-louisville/physicians-staff/surgical-team/tathyana-fensterer-
                                                        md/

                                              Behavioral Healthcare:
1.   Meridian Behavioral Healthcare takes all insurances and have a strong commitment to TGNB. They also provide
                                     psychiatry. https://meridianbhservices.com/

                     2.     Mandala House They have a Gender Process Group for different ages
                                          https://mandalalouisville.com/
Louisville Area Resource Continued
                      Supportive Organizations:
 1. Kentucky Health Justice Network Trans Health Advocacy –Will
       offer direct financial support for the cost of medical care,
     housing, includes hormone care and safe injection materials,
                                 binders,
      etc. http://www.kentuckyhealthjusticenetwork.org/trans-
                                health.html
 2. The Facebook Group Kentuckiana Transgender Support Group
  3. The Louisville Youth Group: https://louisvilleyouthgroup.org/
     4. Louisville Trans Men: https://louisvilletransmen.com/
 5. Louisville Pride Foundation https://www.louisvillepride.com/
          6. Queer Kentucky https://queerkentucky.com/
         7. Transgender Wellness Summit Resource Guide
             https://louisvilletws.com/resource-guide/
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