Learning & Development Intern - £14,578 per year Fixed term contract - until 31 January 2020 London
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Closing Date: Thursday 13 December 2018 at 9am Learning & Development Intern £14,578 per year Fixed term contract - until 31 January 2020 London
Learning & Development Intern application pack Welcome I am so pleased that you are interested in joining our team. This is a really exciting time to join Girlguiding. With half a million members we are the largest charity dedicated to girls and young women in the UK, and one of the largest and leading youth charities. We have much to be proud of in our over one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve. In the past few years we have begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We are on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our 100,000 amazing adult volunteers who deliver incredible experiences to young people across the UK every week. In 2018 we revealed the largest overhaul of our offer to girls in our history, providing hundreds of new informal education activities and, of course, our famous badges that will equip girls with the skills and experiences they need to thrive in today’s world. We are always looking for skilled, passionate people to help us enable even more girls and young women to fulfil their potential, and while Girlguiding’s young membership is only open to girls and young women, our staff team is mixed gender and we welcome applicants from all backgrounds. I am immensely proud to be Acting CEO of this fantastic charity. After reading the application pack I hope you feel inspired to join us. Warmest wishes, Ruth Marvel Acting Chief Executive 2 www.girlguiding.org.uk Registered charity number 306016
Learning & Development Intern application pack About Girlguiding Girlguiding is the leading charity for girls and young women in the UK. Thanks to the dedication and support of 100,000 amazing volunteers, we are active in every part of the UK, giving girls and young women a space where they can be themselves, have fun, build brilliant friendships, gain valuable life skills and make a positive difference to their lives and their communities. We build girls’ confidence and raise their aspirations. We give them the chance to discover their full potential and encourage them to be a powerful force for good. Rainbows - We have fun Rainbows are girls aged five to seven (four to seven in Northern Ireland) and follow a programme called the Rainbow Jigsaw, through which they can take part in lots of different activities with girls their own age. See more of what Rainbows do. Brownies - We do cool stuff Brownies are girls aged seven to ten who become a member of a Six and follow a programme called the Brownie Adventure. Brownies opens up a world of exciting challenges and the opportunity to try new things and to make brilliant friends. Learn more about Brownies. Guides - We make things happen Guides are girls aged 10 to 14 who are given the chance to explore their individual skills and abilities and try out new challenges as part of a team. Girls can get involved in anything from adventure sports to performing arts, travel and taking part in community action projects. Discover more about Guides. The Senior Section - We explore more The Senior Section offers young women aged 14 to 25 the opportunity to develop their skills and abilities through a flexible and inspiring programme which offers a huge variety of challenges, activities and opportunities for personal development. Explore more about The Senior Section. 3 www.girlguiding.org.uk Registered charity number 306016
Learning & Development Intern application pack Our leadership team 4 www.girlguiding.org.uk Registered charity number 306016
Learning & Development Intern application pack Our governance structure 5 www.girlguiding.org.uk Registered charity number 306016
Learning & Development
Intern application pack
The role
Overall purpose
• To support the Volunteer Learning and Development Team Manager and Project Coordinators with the
coordination of the events relating to the learning and development of volunteers in 2019. The events will
be focused in three key areas 1) residential training weekends for volunteer managers, 2) outdoor
activities and adventure training events (e.g. walking scheme qualifications and assessors’ weekends) and
3) the trainers’ conference in June 2019.
Main areas of responsibility
Outdoor and Adventure event support and delivery
• To plan and develop the quarterly Outdoors Activity Advisor (OAA) memos.
• To provide enquiry support by phone and email to volunteers contacting the team in relation to Outdoor
and Adventure.
• To plan and organise small scale events including - managing venue bookings, giving pre and post event
support and administration, liaison with volunteers, devising and collecting feedback and reviewing the key
Outdoor and Adventure events for the year with the Project coordinator.
• To attend events as required to provide event support to trainers.
• To use the Girlguiding Membership Web Portal (GO) to update qualifications and pull reports.
County Commissioner event support and delivery
• To assist in the planning, development and delivery of volunteer manager training events.
• To attend events as required to provide event support to trainers.
• To manage correspondence (by phone and email) with all attendees and potential attendees, issuing
invites and responding to enquiries.
• To maintain a spreadsheet detailing who has been invited and who has attended, to be updated monthly.
• To liaise with trainers, ensuring they are properly supported.
• To book venues, arrange catering and ensure required event documentation and resources are in place.
• To provide post event support including - processing event invoices and expense claims and collecting and
collating event feedback.
• To support the Project Manager with event monitoring and review at the end of the year.
Trainers’ conference event support and delivery
• To attend planning meetings.
• To liaise with staff to curate a) a living library (including external partners) and b) workshops.
• To ensure all required information from stakeholders is collected and collate this to shape summary briefs
and an event log.
• To liaise with trainers and staff, ensuring they are properly supported.
• To attend and support the event team with logistics at the event.
6 www.girlguiding.org.uk Registered charity number 306016Learning & Development
Intern application pack
Learning and development administration and team support
• To provide support for online learning including webinars and e-learning to the L&D team (specifically the
Project Coordinators and Project Assistant).
• To source information from and update the membership database system (GO)
• To support the Volunteer Development Assistant with administrative tasks as required
Additional information
• To undertake any other duties that may reasonably be required to fulfil the duties of this post.
• This post may require occasional weekend working for which time off in lieu will be given.
• The post holder will have access to confidential data and information. It is essential that confidentiality is
maintained, and that discretion is used at all times to ensure no material/information is leaked from the
department to any unauthorised parties.
7 www.girlguiding.org.uk Registered charity number 306016Learning & Development
Intern application pack
The person
Assessment Essential or
Criteria
A, I, T Desirable
Skills
Ability to build positive relationships and work effectively in a
team A/I Essential
Strong written and verbal communication skills A/I/T Essential
An organised and methodical approach to managing workload
I/T Essential
and meeting deadlines
Computer literate - good knowledge of MS Office
A/I Essential
Including Word, Excel, and PowerPoint
Ability to problem solve and willing to use initiative A/I/T Essential
Ability and willingness to be flexible and helpful (including
working out of office hours and overnight stays when I Essential
delivering an event for which TOIL will be given)
Experience of
Experience of office administration and working in an office
A/I Desirable
environment
Experience of the voluntary sector, preferably working with or
as a volunteer A Desirable
Experience of processing and monitoring financial information
A/I Desirable
(invoices, expense claims)
Experience of event planning and delivery A/I Desirable
Experience of managing enquiries and a proactive approach to
A/I Desirable
sourcing information required
Experience of Databases/Information Systems A/I Desirable
Knowledge of
An understanding of and commitment to the aims of A/I Desirable
Girlguiding
An understanding of the variety of learning and development
A/I Desirable
opportunities available through Girlguiding
A = Application Form I = Interview T = Test
8 www.girlguiding.org.uk Registered charity number 306016Learning & Development Intern application pack Employment details Contract type This post is a fixed term role until 31 January 2020 and for 35 hours per week. However, the post holder will at times be required to work additional hours – including evenings and weekends – for which time off in lieu (TOIL) will be available. Overtime is not paid. Location You will be based at Girlguiding Headquarters, 17-19 Buckingham Palace Road, London SW1W 0PT. Occasionally you may be required to perform your duties from other Girlguiding premises within a reasonable travelling distance of this location. You may be required to travel inside the UK on the business of the charity. Salary The salary for the position is £14,578 per year. It is our normal practice to appoint at the bottom of the scale but this can be reconsidered in an exceptional circumstance. Holiday entitlement 25 days of paid holiday per year plus bank holidays. This increases after two years of service to 26 days, and then a further one day for every two years of service up to a maximum of 30 days after ten years of service. This is pro rata for part time and fixed term employees. Medical and criminal records check Some roles in Girlguiding are judged as exempt under the Rehabilitation of Offenders Act 1974. Where applicable, applicants may be subject to a Disclosure & Barring Service (DBS) check by the Disclosure & Barring Service. If you have accepted a caution, warning or reprimand from a police officer, then you have admitted your part in an offence and so this should be declared along with any conviction. Girlguiding will require your permission, and the relevant information, to obtain clearance from the Disclosure & Barring Service. Failure to give permission or to supply information may result in the termination of your employment with Girlguiding. Upon successful appointment, if you are required to complete a medical questionnaire and a criminal record disclosure check, employment is subject to satisfactory receipt of these. Probation This post will be subject to a probationary period of 3 months. Notice period During probation the notice period is one week for both parties, and four weeks thereafter. 9 www.girlguiding.org.uk Registered charity number 306016
Learning & Development Intern application pack How we value our people Learning and development We are committed to supporting our staff through a variety of methods including coaching, mentoring, e- learning, shadowing and individual courses. Each staff member has a learning and development plan that is reviewed annually. Vacancies in Girlguiding are advertised internally to encourage staff to progress their careers within the charity. Flexible working We are committed to ensuring that our staff has a good work-life balance and offer a flexible working environment. Our core hours are between 10am and 4pm. Most staff can start as early as 7.30am and finish as late as 7.30pm Monday to Friday. Family Friendly Policy We have a generous Family Friendly Policy which includes maternity, paternity, adoption and shared parental leave. As long as you return to work with us, after 52 weeks of continuous service you can get your full salary for the first 20 weeks of your maternity leave, 50% for the next 19 weeks and 30% for the final 13 weeks. Contributory pension scheme In addition to the government’s auto enrolment pension, Girlguiding offers a generous company pension. After three months of service employees can join the Girlguiding group pension scheme, which is administered by Scottish Widows. Girlguiding will match an employee’s contribution of 5% of base salary with a contribution of 10% of pensionable salary. Life assurance Employees are automatically entered into the Girlguiding life assurance scheme provided by MetLife. It is two times pensionable salary, or four times for employees enrolled in the pension scheme. Volunteering support As an organisation that relies on volunteers, we consider it important to support our own staff to pursue their social action and community engagement interests. Staff who volunteer are entitled to three days of paid volunteer leave a year. If the volunteering is within Girlguiding this rises to five days. Employee assistance programme Girlguiding has an employee assistance programme provided by Health Assured. It is free of charge and offers confidential, independent help, information and guidance to all employees and their immediate family 24 hours a day. It also allows for face-to-face counselling sessions, offered near the employee’s home or place of work. Staff Consultation Group Girlguiding has a Staff Consultation Group comprising representatives from across the organisation which meets quarterly with the Chief Executive to discuss organisation-wide staffing matters. Season ticket loans After successful completion of their probationary period permanent employees are eligible to make an application for an annual interest-free travel loan. Up to £7,500 is available per year interest free. 10 www.girlguiding.org.uk Registered charity number 306016
Learning & Development Intern application pack Ride to Work Girlguiding, in partnership with Evans Cycles, offers employees the opportunity to hire a bike and accessories worth up to £1,000 through salary sacrifice (32 to 42 per cent savings). At the end of the hire agreement the employee can take ownership of the bike and equipment by paying a fair market value for the bike plus VAT. Discounts Girlguiding staff can get discounts at various retailers including STA Travel, Cotswold Outdoor and Theatre Tokens. Please contact Girlguiding HR for further details. How to Apply The closing date for applications is Thursday 13 December 2018 at 9am. Please complete the application form and the equal opportunities monitoring form and return them by email to hrvacancies@girlguiding.org.uk. Alternatively, post the completed forms to Human Resources, Girlguiding, 17–19 Buckingham Palace Road, London SW1W 0PT. Candidates shortlisted will be invited to attend interviews on Tuesday 8 January 2019/Wednesday 9 January 2019. Interviews will be at Girlguiding Headquarters, 17-19 Buckingham Palace Road, London SW1W 0PT. Unfortunately we are unable to give feedback to applicants not shortlisted for interviews. We do provide feedback upon request to candidates interviewed. To apply for this role please click the link below for an application form: https://www.girlguiding.org.uk/about-us/jobs-at-girlguiding/vacancies/ Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the stonewall diversity champions programme, a member of the business disability forum, and a member of time to change – improving attitudes towards mental health. While Girlguiding’s young members may be girl only, our staff team is mixed gender. We welcome applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or mental), gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, and sexual orientation. 11 www.girlguiding.org.uk Registered charity number 306016
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