Leading change and bringing your people with you Presented by Tom Flatau www.team-working.com - CII Local Institutes
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
© Teamworking International Ltd 2019
Leading change
and bringing your people with you
Presented by Tom Flatau www.team-working.com
© Teamworking International 2018, all rights reserved
© Teamworking International Ltd 2021
© Teamworking International Ltd 2021 © Teamworking International Ltd 2021
One percent better
1.01365 = 37
marginal gains
Aggregation of
Why we give up
40
65
35
13
1.0
30
What 1% changes will you make?
25
20
15
t
e e xpec ent
tw ntm Incremental change is better than
© Teamworking International Ltd 2021
10
wha ap p o i
y o f dis ambitious failure
5
valle Jim Loehr and Tony Schwart
0
1
9
17
25
33
41
49
57
65
73
81
89
97
105
113
121
129
137
145
153
161
169
177
185
193
201
209
217
225
233
241
249
257
265
273
281
289
297
305
313
321
329
337
345
353
361
Inspired by James Clear
The right stuff
“There is no such thing as a natural born pilot – its hard work and a
life time’s experience… the best pilots fly more than the others;
that’s why they’re the best”
Chuck Yeager - broke sound barrier, 1947
Michelangelo
“If people knew how hard I had
to work to gain my mastery, they
would not call it genius at all.”
© Teamworking International Ltd 2021
Ed Sheeran’s talent: explanation 1 - effort
© Teamworking International Ltd 2021
Explanation 2 - a divine gift
© Teamworking International Ltd 2021
The narrative fallacy
• A good story beats facts
• Simplifies a complex world
• We substitute thinking with emotion - the affect heuristic
© Teamworking International Ltd 2021
Mindset
Fixed mindset
• Born smart and can’t change much
• Sensitive about deficiencies and being wrong
• A challenge means we might fail
• Feedback is ok if it’s good news
• Effort proves you're not a natural
• Others’ success is a threat
Growth mindset
• Born to learn and grow
© Teamworking International Ltd 2021
• Success comes from effort
• Enjoys challenge, risks and learning from mistakes
• Failure is part of progress
• Feedback is essential
• Others’ success is an inspiration
Change in practice
Status
Certainty
Autonomy
Relatedness
Fairness
© Teamworking International Ltd 2021
David Rock 2008
• How would you bring people along with the change?
• How could you alienate people?
SCARF in action
Micromanagement
Certainty + Autonomy -
How could you offset with
• Status +
© Teamworking International Ltd 2021
• Relatedness +
• Fairness +
Q. What SCARF rewards does a coaching approach provide
David Rock 2008
The connection machine
There are more possible neuronal connections than atoms in the universe!
Our brain makes hundreds of new connections every second! - So no two brains can be alike
What does this
say about
telling?
© Teamworking International Ltd 2021
In parts of the brain 20% of synapses are replaced every 24 hours - why?
Neurogenesis - esp hippocampus
Neuroplasticity
One neuron connecting with over 15,000 neurons
Multiply this by 86 billion!
Neurons
connect to
map new skills,
knowledge and
emotion.
© Teamworking International Ltd 2021
Dr. Gyorgy Buzsaki, NYU Neuroscience Institute
The fixed mindset
The brain hardwires everything it can
© Teamworking International Ltd 2021
Changing your brain! Its hard to dismantle old wiring
But easy to create new wiring
Telling
Questions
Focus on problem
Solution focus Micro-manage
Autonomy
Autopilot
Comfort zone
Conscious leadership
Challenge
© Teamworking International Ltd 2021
Criticism
Positive reinforcement
You can also read
