Knoll, Inc. Investor Presentation - February 2021 SVP & CFO - Knoll Inc.
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Knoll, Inc. Investor Presentation February 2021 Andrew Cogan Chairman & CEO Charles Rayfield SVP & CFO February 10, 2021 Fully Find Your Work-Flow Campaign © 2014 Knoll Inc.
FIRST QUARTER 2021 INVESTOR PRESENTATION Forward-looking Statements/Non-GAAP Measures This presentation includes forward-looking those in the forward-looking statements include company has provided reconciliations below of non- statements within the meaning of Section 27A of the corporate spending and service-sector employment, GAAP financial measures to the most directly Securities Act of 1933, as amended, and Section price competition, acceptance of Knoll's new comparable GAAP measure. 21E of the Securities Exchange Act of 1934, as products, the pricing and availability of raw materials amended. All statements regarding Knoll, Inc.'s and components, foreign currency exchange, The non-GAAP financial measures presented within expected future financial position, results of transportation costs, demand for high quality, well the Company’s presentation are not indicators of our operations, revenue and profit levels, cash flows, designed furniture and interior solutions, changes in financial performance under GAAP and should not business strategy, budgets, projected costs, capital the competitive marketplace, changes in the trends be considered as an alternative to the applicable expenditures, products, competitive positions, in the market for furniture or coverings, the financial GAAP measure. These non-GAAP measures have growth opportunities, plans and objectives of strength and stability of our suppliers, customers and limitations as analytical tools, and you should not management for future operations, as well as dealers, access to capital, our success in designing consider them in isolation or as a substitute for statements that include words such as “anticipate,” and implementing our new enterprise resource analysis of our results as reported under GAAP. In “if,” “believe,” “plan,” “goals,” “estimate,” “expect,” planning system, our ability to successfully integrate addition, in evaluating these non-GAAP measures, “intend,” “may,” “could,” “should,” “will,” and other acquired businesses, our supply chain optimization you should be aware that in the future we may incur similar expressions are forward-looking statements. initiatives, the uncertainty and ultimate economic expenses similar to the adjustments in this This includes, without limitation, our statements and impact of the COVID-19 pandemic (including presentation. Our presentation of these non-GAAP expectations regarding any current or future changes in the way people work), and other risks measures should not be construed as an inference recovery in our industry, our plans for reduced identified in Knoll's annual report on Form 10-K, and that our future results will be unaffected by unusual capital and operating expenditures and enhanced other filings with the Securities and Exchange or infrequent items. liquidity measures, our integration of acquired Commission. Many of these factors are outside of businesses, our supply chain and manufacturing Knoll's control. The non-GAAP measures presented are utilized by footprint optimization plans, our expectations with management to evaluate the Company's business respect to changes in the way companies implement This presentation contains certain non-GAAP performance and profitability by excluding certain “return to work”, “work from home” and remote work financial measures. A "non-GAAP financial measure" items that may not be indicative of our recurring core strategies, and our expectations with respect to the is a numerical measure of a company's financial business operating results. The Company believes payment of future dividends and leverage. Such performance that excludes or includes amounts so that these measures provide additional clarity for forward-looking statements are inherently uncertain, as to be different than the most directly comparable investors by excluding specific expenses in an effort and readers must recognize that actual results may measure calculated and presented in accordance to show comparable business operating results for differ materially from the expectations of Knoll with U.S. generally accepted accounting principles the periods presented. management. Knoll does not undertake a duty to ("GAAP") in the statements of income, balance update such forward-looking statements. Factors sheets, or statements of cash flow of the company. that may cause actual results to differ materially from Pursuant to applicable reporting requirements, the 2
KNOLL AT A GLANCE Knoll is: A constellation of design-driven brands and people, working together with our clients to create inspired modern interiors. 1938 1947 1938 1988 2007 1988 2012 2014 2016 2018 2019 © Knoll Inc. 3 3
A DIVERSIFIED PRODUCT PORTFOLIO High-performance workspaces to inspired residences Knoll Office Fully KnollStudio KnollTextiles DatesWeiser Spinneybeck/FilzFelt Muuto HOLLY HUNT © 2021 Knoll, Inc. 4
In Q4 2020, Residential and Consumer Sales reached 34% of total revenue, up from 21% in FY 2019 Q4 2020 TOTAL SALES 66% 34% Architects & Designers Interior Designers & Consumers & Small Business Design Contacts RESIDENTIAL & SMALL PROJECT SIZE LARGE PROJECT SIZE Business, Government Education, RESIDENTIAL FOCUS Healthcare & Hospitality Clients BRICK & MORTAR SHOWROOMS E-COMMERCE Knoll Workplace, Ancillary HOLLY HUNT Knoll Home Design Shops fully.com Solutions & Coverings 13 Showrooms Direct Sales Professionals North America & London New York & Los Angeles d knoll.com Contract Dealers Edelman Knoll + Muuto KnollStudio + Muuto 8 Showrooms Residential Dealers DatesWeiser Knoll Office KnollStudio Coverings North America Muuto Knoll Europe muuto.com (2021+) KnollStudio Asia New York D&D Showroom Q4 2020 Sales grow th of +239% vs PY (30%) 34% Q4 2020 SALES GROWTH/(Decline) VS PY Note: For a reconciliation of Workplace and Residential sales, see page 19 © 2021 Knoll, Inc. 5
Fluid brands that can easily pivot from the workplace to the home differentiate Knoll and are a competitive advantage Q4 2020 Performance vs. Prior Year Knoll, Inc. (16%) Sales $312.9M | Adjusted EBITDA Margin 9.8% E-commerce Sales 239% Workplace Sales $205.6M (30%) Residential Sales $107.3M 34% Office (19%) Sales $185.8M NA Office Adjusted Europe Office 7.1% EBITDA Margin Fully DatesWeiser Lifestyle (11%) Holly Hunt Sales $127.1M NA Studio Europe Studio Adjusted 17.8% Textiles EBITDA Margin Muuto Spinneybeck Lifestyle 8% Edelman Residential Note: For a reconciliation of segment and Knoll Inc. Operating Profit and Operating Profit Percentage to Adjusted EBITDA and Adjusted EBITDA Margin, and a © 2021 Knoll, Inc. 6 reconciliation of Workplace and Residential sales, see page 19
Our team’s priorities are clear 1. Continue to keep our people safe 2. Accelerate digital transformations and drive growth with omnichannel initiatives 3. Position Knoll for return to work in office (WINO), while continuing to target work from home (WFH) 4. Continue to manage and reduce costs through warehouse consolidation, continuous improvement, footprint reduction and supply chain optimization 5. Maximize liquidity and profitability while prioritizing digital investments 6. Advance our ESG and diversity and inclusion agenda © 2021 Knoll, Inc. 7
We have reset our workplace cost structure and are leveraging the growth areas of our business entering 2021 Maintain employee and client safety Maximize profitability › Implemented additional safety protocols in all Knoll locations › Wage freezes › Developed and leveraging safe working design enhancements to › Suspension of 401K Contributions in 2020 safely reopen our offices and showrooms › Restructuring activities › Enhanced communication to employees and dealers › Elimination of approximately 600 positions in response to the current business environment, reducing headcount by almost 20% Liquidity and Cash Flow › Expected annualized savings of approximately $40.0M › Increased dividend from $0.04 in the 2nd quarter to $0.06 in the 3rd › $23M of savings realized in 2020 and 4th quarters › Showroom closures in 5 US markets in 2021 › Reduced Working Capital in Q4 2020 › Established aggressive inventory reduction targets Leverage technology › Enhanced dealer credit terms › Launched Knoll + Muuto Work-From-Home (WFH) e-commerce offering in July 2020, while enhancing fully.com › Managed vendor payables › Launched updated hollyhunt.com website in September 2020 › Leveraged CARES Act provisions (Payroll tax deferrals, NOL carry backs, Employee Retention Credits and Canada Emergency Wage › Muuto.com site expected to launch in the second half of 2021 Subsidy) in 2020 › Keep ONEKnoll ERP on track › Raised $164M in preferred stock with Investindustrial Manufacturing and supply chain optimization › Completed the consolidation of Grand Rapids operations into other North American plants › Net elimination of approximately 70 positions › Remaining US Supply Chain optimization will be completed in 2021 © 2021 Knoll, Inc. 8
And have scaled our cost structure to adjust to the near- term economic downdraft and turbulence Corporate profits Increased in H2 2020 CEO Confidence Up Sharply Heading into Q4 Architectural activity stalled in March and remains % Change from Prior Year Quarter at historically low levels through December 70 20% 60 15% 65 55 10% 60 50 5% 55 45 0% 50 40 -5% 45 35 -10% 40 -15% 35 30 -20% 30 25 2015 2016 2017 2018 2019 2020 2015 2016 2017 2018 2020 2015 2016 2017 2018 2019 2020 Source: Bureau of Economic Analysis as of Q3 2020 Source: Conference Board as of Q4 2020 Source: ABI Index, American Institute of Architects as of December 2020 Q4 2020 absorption remained negative due to a Service sector payrolls flat in Q4 but remain down Corporate CapEx spending rebounding 375 standstill in leasing activity significantly from Q1 highs 350 Total jobs in millions 325 Quarterly Net Absorption (sf) 300 140 275 250 50 225 200 40 175 150 130 125 30 100 75 20 50 25 10 0 Millions -25 120 -50 0 -75 -100 (10) -125 -150 (20) 110 -175 -200 (30) -225 -250 (40) -275 -300 -325 (50) 100 2015 2016 2017 2018 2019 2020 Q3-16 Q2-17 Q1-18 FY-18 Q4-19 Q4-20 1999 2006 2013 2020 Source: Board of Governors of the Federal Reserve System (US) as of Q3 2020 Source: JLL as of Q4-2020 Source: Board of Governors of the Federal Reserve © 2021 Knoll, Inc. 9 System (US) as of December 2020.
Why we are optimistic about the future of work It is simply too hard to sustain collaboration, innovation, acculturation and dedication without face-to-face interaction. As HBR recently noted “While we will likely never go back to our pre- crisis status quo, we imagine the future will be a blended one that leverages the best of what both virtual and face to face experiences can offer... we can be encouraged that this future is on the horizon as newly appointed vaccines start to deploy around the world.” © 2021 Knoll, Inc. 10
As return to work gathers momentum, we are helping our clients build Thriving Workplaces © 2021 Knoll, Inc. 11
Knoll is well positioned to benefit from future workstyles that will include a greater mix of WFH options, while still heavily weighted to the physical office Residential E-commerce Commercial › Since 1938, Knoll products have › Knoll’s Fully e-commerce WFH › Historically, all workplace change has crossed over between work and home business is uniquely positioned to led to greater demand for office benefit and has seen weekly activity furnishings › More time at home will continue to continue to pace +100% over PY lead to investments in residences as › Increased use of screens and high furnishings move up the discretionary › Expanded Knoll WFH e-commerce panels; more private offices vs. open spending ladder platform (with Muuto) for both benches; new layouts to facilitate corporate clients and consumers social distancing; and more satellite HOLLY HUNT, KnollStudio, Muuto and launched July 6, 2020 locations vs. HQ buildings Fully will benefit from this trend › Muuto.com to launch in 2H 2021 › Lower rents will free up dollars for office improvements › Office as a meeting hub with increased collaborative spaces and Satellite Home conference rooms Office Hub Community Spaces Coworking © 2021 Knoll, Inc. 12
We have implemented very powerful digital initiatives this year, including: Knoll + Muuto at knoll.com https://www.knoll.com/shop/work-from-home HOLLYHUNT.com Digital Reinvention https://www.hollyhunt.com/ Fully web relaunch and European expansion https://www.fully.com/ https://www.fully.com/de-de/ Fully brand campaign resulted in over 78 million impressions Find Your Work-Flow Fully (YouTube) © 2021 Knoll, Inc. 13
In past downturns, Knoll has weathered the storm and emerged stronger Knoll, Inc. Annual Sales Growth Rates vs BIFMA and US GDP 25% 20% 15% 10% 5% 0% 1999 2002 2005 2008 2011 2014 2017 2020 -5% -10% -15% -20% -25% -30% KNL Growth BIFMA Growth US GDP Growth © 2021 Knoll, Inc. 14
Knoll, Inc. Financial Results B/(W) vs Prior Quarter B/(W) vs Prior Year Q4 Q4 FY FY 2020 2019 $D %D 2020 2019 $D %D Sales $312.9 $371.4 ($58.5) (15.8% ) $1,236.4 $1,428.1 ($191.7) (13.4% ) Growth % (15.8%) 4.7% (13.4%) 9.7% Adjusted Gross Profit $111.4 $145.0 ($33.6) (23.2% ) $444.9 $549.9 ($105.0) (19.1% ) Adj. Gross Margin % 35.6% 39.0% (340) bps 36.0% 38.5% (250) bps Adjusted Operating Expense $94.1 $105.1 ($11.0) (10.5% ) $365.9 $402.4 ($36.5) (9.1% ) % of Sales 30.1% 28.3% (180) bps 29.6% 28.2% (140) bps Adjusted Operating Profit $17.3 $39.9 ($22.6) (56.6% ) $79.0 $147.4 ($68.5) (46.5% ) Adj. Operating Margin % 5.5% 10.7% (520) bps 6.4% 10.3% (390) bps Adjusted EBITDA $30.6 $51.8 ($21.3) (41.0% ) $126.7 $194.2 ($67.5) (34.8% ) Adj. EBITDA Margin % 9.8% 14.0% (420) bps 10.2% 13.6% (340) bps Adjusted Diluted EPS $0.14 $0.52 ($0.38) (73.1% ) $0.95 $1.96 ($1.01) (51.7% ) Note: Adjusted Gross Profit Percentage, Adjusted Operating Expenses, Adjusted EBITDA and Adjusted EBITDA Percentage, and Adjusted Diluted EPS are non-GAAP financial measures. For a reconciliation of Operating Expenses and Operating Expense Percentage to Adjusted Operating Expenses and Adjusted Operating Expense Percentage, Net Earnings and Net Earnings Percentage to Adjusted EBITDA and Adjusted EBITDA Percentage, and Diluted EPS to Adjusted Diluted EPS, see page 20. © 2021 Knoll, Inc. 15
Knoll maintains ample available liquidity and a solid balance sheet to support growth and weather uncertainty Quarterly Bank Debt Leverage Ratio (1) D E B T L E V E R AG E C O V E N AN T 4.0x 4 Debt & Liquidity Summary (as of December 31, 2020) Total Net Debt Outstanding $288M 3.5 Net Debt Leverage Ratio 2.28x Cash & Available Credit (2) $334M 3 Terms of the Agreement Facility End Date August 2024 fully Maximum Debt Leverage 4.00x 2.5 ~2.28x Minimum Interest Coverage 3.00x Q4 20 2 T AR G E T E D L E V E R AG E R AN G E 2.0x-2.5x 1.5 1 0.5 0 Q3 13 Q1 14 Q3 14 Q1 15 Q3 15 Q1 16 Q3 16 Q1 17 Q3 17 Q1 18 Q3 18 Q1 19 Q3 19 Q1 20 Q3 20 Q4 20 (1) Bank Debt Leverage Ratio is calculated by dividing outstanding debt levels by LTM Adjusted EBITDA as defined in our credit facility (2) Cash available subject to applicable covenants in our credit facility Note: Leverage ratio is as of the last day of each quarter. Q1 2020 net debt leverage ratio was calculated net of all outstanding cash. For a reconciliation of Q1 2020 debt leverage ratio to net debt leverage ratio, see page 21. Total net debt outstanding excludes letters of credit of $5.0M. © 2021 Knoll, Inc. 16
Sustainability: Focusing on Communities and Governance Embracing relevant issues and being part of the solution “We all have the opportunity to recommit ourselves to the pressing issues of the day, setting the stage for change in the years ahead. Taking the CEO Action for Diversity and Inclusion Pledge aligns fully with the Knoll commitment to help build a fairer and more equitable society. Supporting accessibility and inclusion through design education and affordable housing extends our design- driven mission and shows how we can play a tangible role in making progress toward a fairer world,” – Andrew Cogan, Knoll Chairman and CEO SUSTAINABILITY COMMUNITY IMPACT CONDUCT & CULTURE Environment, Social and Knoll Diversity Advancement Design World Monuments Fund/Knoll Habitat for Humanity Partnership Knoll Diversity & Inclusion Council Knoll Board of Directors Diversity Governance Commitments Scholarships for Black Students Modernism Prize Our Sustainability Report is prepared in The Knoll Diversity Advancement Design To expand our commitment to good Knoll is the founding sponsor of the The Council leverages their unique We are committed to 30% gender accordance with Global Reporting Scholarships for Black Students will help design and sustainable building World Monuments Fund Modernism at perspectives to tackle issues around and race diversity on our Board of Initiative (GRI) Standards—Core Option develop the next generation of design practices, Knoll has joined Habitat for Risk program, which enhances inclusion, diversity and equity. Its mission Directors professionals Humanity as a cause marketing awareness of the role that Modernism is to create and maintain a culture of partner plays in the built environment acceptance and empowerment and enable equitable learning and working environments. 17 © 2021 Knoll, Inc.
Thank you for your interest in Knoll © 2021 Knoll Inc.
RECONCILIATIONS Reconciliation Of Non-GAAP Results Q4 2020 Office Lifestyle Corporate Knoll, Inc. Operating Profit (loss) $ (1.6) $ 18.2 $ (9.6) $ 7.0 Add back: Product discontinuation charges - - - - Restructuring charges 3.6 0.1 2.7 6.4 Asset impairment charge 1.4 - - 1.4 Net Sales Depreciation and amortization 6.3 4.3 0.2 10.8 Q4 Q4 Q4 Stock compensation 2.4 0.2 1.5 4.1 2020 2019 Growth % Other income (expense) items 1.0 (0.2) 0.1 0.9 Adjusted EBITDA (loss) $ 13.1 $ 22.6 $ (5.1) $ 30.6 Office Workplace $ 155.0 $ 220.2 -29.6% Office Residential 30.8 9.0 242.2% Net sales $185.8 $ 127.1 $ - $ 312.9 Office Segment $ 185.8 $ 229.2 -19.0% Operating profit % -0.9% 14.3% N/A 2.2% Adjusted EBITDA % 7.1% 17.8% N/A 9.8% Lifestyle Workplace $ 50.6 $ 71.4 -29.1% Lifestyle Residential 76.5 70.8 8.1% Q4 2019 Lifestyle Segment $ 127.1 $ 142.2 -10.6% Office Lifestyle Corporate Knoll, Inc. Operating Profit (loss) $ 17.4 $ 19.0 $ (6.5) $ 29.9 Knoll, Inc Workplace $ 205.6 $ 291.6 -29.5% Knoll, Inc Residential 107.3 79.8 34.5% Add back: Total Knoll, Inc $ 312.9 $ 371.4 -15.8% Product discontinuation charges 0.6 - - 0.6 Restructuring charges 0.4 0.2 - 0.6 E-Commerce (inc. in Residential) $ 33.4 $ 9.9 238.7% Acquisition related inventory adj. 0.3 - - 0.3 Acquisition related expenses - - (0.6) (0.6) Workplace vs. Residential % Asset impairment charge - 6.5 0.6 7.1 Knoll, Inc Workplace 66% 79% Depreciation and amortization 6.6 3.7 0.2 10.5 Knoll, Inc Residential 34% 21% Stock compensation 0.6 1.1 1.4 3.1 Total Knoll, Inc 100% 100% Other non-cash items - 0.4 (0.1) 0.3 Adjusted EBITDA (loss) $ 25.9 $ 30.9 $ (5.0) $ 51.8 Net sales $ 229.2 $ 142.2 $ - $ 371.4 Operating profit % 7.6% 13.3% N/A 8.1% Adjusted EBITDA % 11.3% 21.7% N/A 14.0% © 2021 Knoll, Inc. 19
RECONCILIATIONS Reconciliation Of Non-GAAP Results Q4 19 FY 19 Q4 20 FY 20 Gross profit ($mm) 144.1 $ 549.0 $ 111.4 $ 442.8 Add back: Q4 19 FY 19 Q4 20 FY 20 Operating Expenses ($mm) $114.2 $419.3 104.3 415.1 Acquisistion related inventory adjustment 0.3 0.3 - - Less: Product discontinuation charges 0.6 0.6 - 0.7 Acquisition related amortization 2.5 8.9 2.4 9.5 Restructuring charges - - 1.4 Acquisition related expenses (0.6) 0.1 - 12.4 Restructuring charges 0.6 0.8 6.4 25.9 Adjusted gross profit 145.0 $ 549.9 $ 111.4 $ 444.9 Asset Impairment charges 6.6 6.6 1.4 1.4 Net sales ($mm) 371.4 1,428.1 312.9 1,236.4 Debt refinancing fees - 0.5 - - Gross Profit % 38.8% 38.4% 35.6% 35.8% Adjusted Operating Expenses $105.1 $402.4 $94.1 $365.9 Adjusted gross profit % 39.0% 38.5% 35.6% 36.0% Q4 19 FY 19 Q4 20 FY 20 Q4 19 FY 19 Q4 20 FY 20 Net Earnings ($mm) $ 10.3 $ 67.5 $ (0.6) $ 7.7 Diluted earnings per share $ 0.21 $ 1.36 $ (0.05) $ 0.09 Add back: Add back: Income tax expense 3.7 23.4 2.1 (0.8) Acquisition related inventory adjustment 0.01 0.01 - - Interest expense 5.1 21.7 3.6 17.3 Product discontinuation charge 0.01 0.01 - 0.01 Depreciation and amortization 10.5 38.5 10.8 43.3 Acquisition related amortization 0.05 0.18 0.05 0.19 Stock compensation 3.1 10.7 4.1 12.9 Other non-cash items 0.5 2.1 0.7 0.5 Acquisition related expenses (0.01) - - 0.25 Acquisition related inventory adj. 0.3 0.2 - - Restructuring charges 0.01 0.02 0.13 0.55 Product discontinuation charges 0.6 0.6 - 0.7 Asset impairment charges 0.14 0.14 0.03 0.03 Acquisition related expenses (0.6) 0.1 - 12.4 Debt refinancing fees - 0.01 - - Restructuring charges 0.6 0.8 6.4 26.5 Pension settlement charge 0.21 0.42 0.04 0.10 Asset Impairment charges 7.1 7.1 1.4 1.4 - - Debt refinancing fees - 0.5 - - Less: Pension settlement charge 10.6 21.0 2.1 4.8 (1) Tax effect of non-GAAP adjustments 0.11 0.20 0.06 0.27 Adjusted EBITDA 51.8 194.2 30.6 126.7 Adjusted Diluted earnings per share $ 0.52 $ 1.96 $ 0.14 $ 0.95 Net Sales ($mm) $ 371.4 $ 1,428.1 312.9 1,236.4 Net Earnings % 2.8% 4.7% (0.2%) 0.6% Adjusted EBITDA % 14.0% 13.6% 9.8% 10.2% © 2021 Knoll, Inc. 20
RECONCILIATIONS Reconciliation of Non-GAAP Results Three Months Ended March 31, 2020 Debt Leverage Additional Cash Net Debt Ratio on Hand(3) Leverage Ratio Outstanding Debt Levels ($mm)(1) $ 600.3 $ (115.6) $ 484.7 LTM Net Earnings ($mm)(2) $ 62.4 $ 62.4 LTM Adjustments Interest 21.0 21.0 Taxes 22.4 22.4 Depreciation and Amortization 33.8 33.8 Non-cash Items and Other (5) 48.5 48.5 (2) LTM Adjusted EBITDA $ 188.1 188.1 Debt Leverage Ratio 3.2 2.6 (1)Outstanding debt levels include outstanding letters of credit and guarantee obligations. Per the terms of the credit facility filed with the Securities and Exchange Commission on January 25, 2018, and amended on August 26, 2019, cash up to $15.0M reduces the outstanding debt level. The credit facility was subsequently amended, second amendment, on August 21, 2020, allowing cash up to $30.0M to reduce the outstanding debt level. (2)LTM adjusted EBITDA is calculated in accordance with the Company's credit facility and includes the impact of proforma LTM Net Earnings from the Fully acquisition. Additional cash on hand represents cash at the end of the first quarter in excess of the $15.0 million allowable for (3) deduction from the outstanding debt level per the terms of the Company's credit facility. (5)Non-cash and other items include, but not limited to, product discontinuation charges, acquisition related inventory adjustments, asset impairment charges, restructuring charges, debt refinancing fees, acquisition related expenses, stock-based compensation expenses, and unrealized gains and losses on foreign exchange . © 2021 Knoll, Inc. 21
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