KIA ORA1 USER MANUAL - UBCO Bikes
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KIA USER MANUAL 2X2WRK V2 ORA 1 HELLO. UBCO was born in New Zealand, proudly designed, prototyped and tested here, so we've included some of our unique language to keep it Kiwi. You'll find a Glossary on page 6 to explain what it all means. 2
Registration Information TABLE OF CONTENTS Fill in your vehicle and contact information below. Attach your receipt of purchase within this book for safekeeping. Glossary 6 Important: Please also go online: www.ubcobikes.com/register 01 YOUR BIKE 8 to send us your registration information; both are required for Parts Overview 11 any future warranty claims. Technical Information 12 UBCO App 13 MODEL CODE SERIAL No.* Handlebar Parts 14 Handlebar Controls 18 Adjustable Suspension 20 DATE OF SALE LICENCE PLATE No. Lever Guards 23 Accessory Lugs 24 02 YOUR POWER SUPPLY 28 DEALER NAME (or website if purchased online) Charging Your Power Supply 32 Removing the Power Supply 34 Power Supply Care & Safety 37 OWNER'S NAME 03 SAFETY 38 Riding Safety 40 Loading the 2X2 42 PHONE NUMBER Pre-ride Inspection 45 04 MAINTENANCE & CARE 46 Your Field Kit 49 ASSEMBLED BY (print & sign name) DATE ASSEMBLED Replacing Key Fob Battery 49 Wheels 50 Replacing Brake Pads 52 Cleaning the Bike 53 � CHECK THIS BOX ONCE THE ABOVE INFORMATION HAS BEEN REGISTERED ONLINE 06 TROUBLESHOOTING 54 Fault Codes 58 *Your serial number is engraved on the right-hand side of the frame head tube. 07 FINE PRINT 62 Limited Warranty 65 Servicing Schedules 70 2
YOU BEAUTY!2 Thanks for buying an UBCO 2X2. This manual will help UBCO Head Office you get the best out of your bike and is chocka3 full MOUNT of handy tips. Keep it tucked inside the Field Kit under MAUNGANUI your bike seat, that way it will always be there if you need it – even if you're out in the wop-wops4. First things first: Go online to www.ubcobikes.com/register to register your bike with us. This ensures we know about your purchase but also keeps a record with the bike if it's ever sold. Next: Download the free UBCO 2X2 App from your smartphone's app store. Simply search UBCO. About NZ Find out more about the app on page 13. Here's a map of New Zealand ( just in case it's missing off your Then: nearest world map…) Read this manual carefully. Pay special Up north you'll find a 90km long attention to the safety messages that appear beach. Down south there's a throughout. This manual should be considered whole lot of mountains. And a permanent part of the 2X2 and should in between (you might call it remain with your bike if it is resold. Chur.5 Middle-earth6) we've got rivers and lakes, farms and forests, volcanoes, earthquakes, caves, beaches, a few cities, and a whole lot of birds. When you see this symbol, the Find out more about our information following is important for beautiful country and some safety and proper function of the 2X2. of her native residents on the pages of this book. There's also a few fun facts to help out on Trivia Night. Enjoy! 4 5
Glossary World Famous in New Zealand 1 Kia Ora PAGE 1 8 Get cracking PAGE 10 1. New Zealand has many 8. Our capital city Wellington Māori for hello, cheers, Act quickly and unique native fish, is the southernmost good luck, or best decisively. insects, birds, lizards, and capital in the world. wishes. 9 Tiki Tour PAGE 28 frogs. Our only native 9. No matter where you are 2 You Beauty PAGE 4 A sight-seeing journey mammals are bats and in NZ, you’re never more A general exclamation of with no particular marine mammals. than 128 km (80 miles) happiness and joy. destination in mind. 2. There are no snakes in from the seaside. 3 Chocka PAGE 4 10 Hard yards PAGE 30 NZ. None. 10. The Hawke’s Bay is home Short for chock-a-block A great deal of effort or 3. There are also no nuclear to a hill with the longest 4 Wop-wops PAGE 4 hard work. power stations in NZ. place name found in any A far away place, 11 Go hard out PAGE 38 4. In 1893, NZ became English-speaking country. otherwise known as the To do something to its the first self-governing The hill's 85 character middle of nowhere. fullest; do something well. country in the world to long Māori name is Tau- 5 Chur PAGE 4 12 Sweet as PAGE 38 give women the right matawhakatangihangao- Short for cheers or Wonderful, extremely to vote. auauotameteaturipukaka- thank you. good. 5. In 1953, Kiwi Sir Edmund pikimaungah-oronuku- Hillary was the first pokaiwhenuakitanatahu, 6 Middle-earth PAGE 5 13 She'll be right PAGE 46 person to summit Mount roughly translates to: “the Middle-earth is the It will be all right; Everest, along with place where Tamatea, the fictional setting of much don't worry. Sherpa Tenzing Norgay. man with the big knees, of JRR Tolkien's works, 14 Ages PAGE 46 6. NZ has more golf courses who slid, climbed and including the Lord of the A long time. per capita than anywhere swallowed mountains, Rings film trilogy which 15 Got your gumboots else in the world. known as the land-eater, was filmed in NZ. stuck PAGE 54 played his nose flute to 7 Get amongst it PAGE 8 Got into trouble. 7. The first commercial his loved ones.” To throw oneself into bungee jump was doing something, made by A J Hackett especially a leisure in the Kawarau Bridge activity or something in Queenstown, back physical. in 1988. It still operates there today. 6 7
MEET THE LOCALS: Kiwi Up to the size of a domestic chicken, kiwi are the smallest living ratites (same group as ostriches, emus, and cassowaries). They are nocturnal, have hair-like feathers, and cannot fly. The New Zealand people were GET TO nicknamed Kiwis during WWI. KNOW THE 2X2 01 YOUR BIKE Two wheels, two motors, no gas, no noise. All set for work or adventure. Get amongst it!7 8
Welcome to your UBCO 2X2 Work Bike. Parts Overview The UBCO 2X2 is a two-wheel-drive utility electric vehicle (UEV) and is inherently different from other motorcycles and e-bikes. D Before you ride, ensure you've read this manual and L C are familiar with how to use the bike and take the proper safety precautions. Always wear a helmet. Once you've educated yourself and are ready to get cracking8, start her up and GO!!! F Bike Parts K H A Handlebar Controls..........page 18 B Lever Guards......................page 23 I C Rear Rack D Accessory Lugs.................page 24 E Front Rack A J F Rear Suspension...............page 21 G Front Suspension .............page 20 H Power Supply Lock...........page 34 G I Power Supply.....................page 28 B J Power Plug..........................page 34 E K Kickstands...........................page 44 L Hub Motors L This bike is for off-road use only and is not certified for on-road use. 10 11
Technical Information UBCO App Before you ride, download the UBCO 2X2 App from your SPECIFICATIONS smartphone's app store. Be sure to keep your app updated and it will, in turn, keep your bike up to date. Weight (excl power supply) 50.7kg 111.6lbs Be sure you have Bluetooth and location services enabled on Height 1,025mm 40.4” your phone and your 2X2 is turned on and in range before opening the app. Seat height 815mm 32” The icons along the bottom of the screen reference the Width (handlebars) 840mm 33” following functions: Length 1,820mm 72” Wheelbase 1215mm 47.8” Max speed 50km/h 30mph LIVE DASH HOME SETTINGS Drive train 2 x 1kW Flux motors 2 LIVE DASH HOME SETTINGS Payload (incl rider) 150kg 330lbs View your speed, Get a quick Enable riding power supply overview of your modes and Suspension - front UBCO ATFZ 130mm adjustable charge, power bike's status and control features output or regen settings, such such as Suspension - rear UBCO ATF 120mm adjustable input, and motor as power supply regenerative LICENSE REQUIREMENTS temperature. If level and motor braking. Turn you have a phone temperatures. Tap all the lights off NZ Learner license or higher. mount, you can the menu to add (formerly Hunting AU State dependent; provisional or check your dash a device or go to Mode) and motorcycle license. while you ride. another page. change the units of measure. US Dependent on state laws. EU Dependent on country laws. Note: Check your local licensing laws to determine license requirements. All information in this publication is based on the latest production information available at the time of approval for printing. UBCO Ltd reserves the right to make changes at any time without notice. 12 13
Handlebar Parts 1. Lever guard........... page 23 4. Kill switch................. page 18 The 2X2 is very quiet due to its 2. Rear brake............... page 19 5. Throttle..................... page 19 electric drive motors and will not 3. Control switch........ page 18 6. Front brake............. page 19 rev when it is turned to RUN mode or when the throttle is turned. 1 2 6 3 5 4 14 15
Your Keys Security Mode Each 2X2 comes with two Security mode determines whether the Securing key key fob is required to power the bike. types of keys: a key fob and a securing key. The key fob Security Mode is on by default, meaning is used to turn the bike on the key fob is required to turn the bike on. or off, while the securing Key fob To turn Security mode OFF: key activates the power supply lock. This enables the bike to be powered without the key fob; the bike is only Powering the Bike turned on using the kill switch. The key fob will turn the 2X2 on but the kill switch Turning off Security mode will is used to change between allow anyone with access to ACC and RUN modes. the bike to turn it on and use it. ACC mode: The bike is on but the throttle is inactive. This process can only be performed using a RUN mode: Throttle is activated and the fob that is already paired to the bike. lights turn on. 1. Turn off the bike. A Hold the key fob button 1.5 seconds to 2. Press and hold both the key fob button and turn the bike on in ACC. the kill switch for approximately 10 seconds. A If you're ready to ride, straddle the bike 3. The bike will beep a few times while the and retract the kickstand, then press buttons are held and then give one final the kill switch to enable RUN mode. long beep to indicate programming is The headlight will turn on. Twist the complete. throttle towards you to go. 4. The bike can now be turned on using only A Once stopped, press the kill switch to the kill switch. turn the bike back to ACC. To turn security mode back on, repeat the A To turn bike off from ACC, hold the key above steps. fob button for 1 second or hold the kill switch for 2 seconds. A To turn bike off from RUN mode, hold either the key fob or the kill switch button for 2 seconds. 16 17
Handlebar Controls Throttle To accelerate, twist the Control Switch Kill Switch throttle towards you. There On the left side of the On the right side of the are no gears or clutch, handlebar you will find a handlebar, next to the so the throttle controls all control switch: throttle, is the kill switch for acceleration from start to top 1. Headlight the motors (4). speed (excluding gravity). 2. Indicators (inactive) When the kill switch is To maintain a constant 3. Horn activated, the bike will speed, hold the throttle in a change to ACC mode. constant position. If you let The headlight and tail lights automatically come on when To ensure the 2X2 can be go of the throttle, the 2X2 the 2X2 is in RUN mode. ridden, press the kill switch will start to decelerate. to deactivate it (RUN mode). Note: Do not continuously To turn off the headlight, either switch the 2X2 to power the throttle when the ACC mode using the key 2X2 is held stationary. fob, open the UBCO app Brake and switch off “LIGHTS” on To slow down, allow the throttle the settings screen, or hold to return to neutral position and the low beam switch until it then apply the brakes: left = rear, turns off (hold again to turn right = front. back on). The drive motors provide a level of regenerative braking that assist in slowing down the 2X2. A The first level of regenerative 1 braking automatically activates when the throttle is returned to neutral. This 2 provides a level of braking 3 4 Tip: The brake lever similar to engine braking. angle can be adjusted A The second level of to your preference using regenerative braking activates the screws on the brake when the brake lever is pulled. lever mount. Ensure This provides a higher level they're re-tightened to of braking and assists the 7Nm torque setting. mechanical brakes. 18 19
Adjustable Suspension Rear: Rebound control can be The front and rear suspensions have adjustable adjusted using the red dial rebound controls that change the rate the suspension at the top of the spring. Twist re-extends after an impact. They also feature spring the dial counter-clockwise to preload adjustment to soften or stiffen the suspension. slow the rebound; clockwise See recommendations for various riding situations on speeds it up (this is opposite the following page. to the front fork). Rebound To adjust the rear spring preload, wind the disk at the Front: Spring preload base of the spring clockwise Rebound speed is adjusted to lessen the spring force; on the right-hand side of twist counter-clockwise to the fork crown. Twist the increase the spring force. dial clockwise to slow the The rear suspension preload rebound; counter-clockwise and rebound controls should to speed it up. be set equally on both sides On the left side of the of the bike. fork, the spring preload Rebound speed is adjusted. Twist the dial clockwise to lessen the spring force and make Preload the suspension softer. Twist counter-clockwise to increase the spring force and make the suspension stiffer. 20 21
Suspension Recommendations Lever Guards The aluminium hand guards keep your FRONT FRONT REAR REAR hands protected from branches, tree trunks, REBOUND SPRING REBOUND SPRING and any other hand crushing trail obstacles. They also protect the controls in the event Hard surface Max fast Full soft Max fast 20mm the bike falls over. It is also advisable to wear Rider only thread gloves to protect your hands while you ride. (90kg) exposed Hard surface Max fast 1 full turn 4 clicks 20mm + Load to hard toward thread (125kg) slow exposed Soft surface Max fast Full soft 2 clicks 30mm Rider only toward thread (90 kg) slow exposed Soft surface Max fast 1 full turn 6 clicks 30mm + Load to hard toward thread (125kg) slow exposed Note: 'Hard surface' refers to hard, dry ground, or tracks. 'Soft surface' might be tall grass, mud, or sand. 22 23
Accessory Lugs The 2X2 is unique in that it features accessory lugs that are strategically placed across the frame to provide maximum flexibility and adaptability. The lugs use standard M8 nuts Rear view and bolts for attaching tie downs, mounts, and accessories. Inside each lug is a cavity to hold an M8 nut in place, preventing it from spinning as the bolt is tightened or loosened. Side view The front rack is attached via two lugs at the front of the main frame (see below right). These Lug Options lugs can be utilised for other attachments if the front rack is The 2X2 has 19 lug attachment removed. points in total: There are 17 points available with the front carrier attached (above); 16 when it is removed (below). Front view 24 25
Here are some examples of how to use the accessory b. c. lugs. Follow the loading limits on page 42. a. The Rear Cargo Deck near the console are uses lugs on either side available for attachments of the rear rack. The using the Adapter Pack. Front Cargo Deck also e. Fairings attach to the uses the lug on the end frame's central lugs. of the front rack. f. To attach an UBCO b. The UBCO Adapter Pack Pannier Frame, use three has brackets, nuts, bolts, lugs on the side of the and straps for attaching a rear rack. tube to hold longer tools g. The Pannier Bag or like a fishing rod or rake. Backpack then attaches d. e. c. Use the Adapter Pack to the Pannier Frame. L-brackets to attach a These and other UBCO homemade deck or box accessories, including the to the front or rear rack. telematics unit, bike rack, d. With the front rack and more are available from removed, the two lugs our website. a. f. g. 26 27
POWER YOUR RIDE MEET THE LOCALS: Kauri Kauri are among the world's mightiest and most ancient trees, having existed as a 02 YOUR POWER SUPPLY species for around 20 million years. Tane Mahuta, “King of the Forest”, is the The lithium ion powerhouse super largest kauri in NZ. The 1,500 year old tree charges the 2X2. Tiki tour9 to your is 51.5 metres tall, with a girth of 13.8m. Check out the 2X2 sized to scale next to heart's content. the 4.4m wide Tane Mahuta. 28
About Your Power Supply How far can I go? The UBCO KXH power supply and connections are Your range in a battery-powered vehicle is affected by similar variables to a combustion engine vehicle: carried weight, load, made to do the hard yards10. With an IP66 rating, the incline, speed, and terrain, among others. power supply is fully water and dust resistant. A solid The graphic below provides an easy to understand picture of work horse, the Li-ion power supply delivers a large how speed and efficiency affect range. The UBCO 2X2 is a capacity in a sturdy package. high torque, low speed system, so its efficiency peaks below its top speed. The ranges expressed below are tested on closed Each KXH power supply is handle the ride – and all the asphalt testing tracks with an 80kg rider and are provided here constructed from high quality mud and dust. for guidance only (values based on Gen4 2X2 testing). LG 18650 Cylindrical Cells, When placing the power mounted into cell holders, A Full speed (50km/h) at max throttle: Max distance 65km supply into the bike, ensure sealed within an alloy case, the main power output A Most efficient speed (32.5 km/h): Max distance 120km and screwed shut. socket is located on the A At full speed with 80kg rider carrying an extra 37.2kg, They are UN38.3 certified right-hand side of the power range was reduced by 8.5%. and the charger is UL/CE supply (when sitting on the A Compared to full speed range, repeated starting and certified to provide safe 2X2). The charge port is stopping was tested to reduce range by only 3%. operation, use, and transit. located opposite side. All this results in a robust Be sure the plugs and ports 2X2 BATTERY RANGE power supply that can are clean before attaching. Bike kept at constant speed with 80kg rider 50kph FRONT OF BIKE 40kph Max Distance 2X2 SPEED 120kms 30kph Max Efficiency Main power 32.5kph 20kph output Charge socket Lock socket 10kph 20km 60km 100km 2X2 RANGE (DISTANCE) Values based on the Gen4 2X2 and 2.4kWh power supply 30
Charging Your Power Supply Depending on the remaining charge, the power supply Battery plug can take up to 6 hours to fully charge (see settings below). You charge the power supply after each use and let it complete a full charge on the Max Setting once a month, even when not in use. How to charge the power supply: a. Turn off the 2X2 using the key fob. b. Plug the charger into the charge socket on the Charger socket power supply and twist to lock. c. Plug the provided charger into any standard wall LED light socket and switch on at the wall (where required). d. The LED indicator lights on the charger will signal: Checking Power Supply Charge A GREEN: Power supply is fully charged To check the charge of your power supply, A RED – Solid: Charging as normal ensure it is plugged in to the 2X2 and press A RED – Flashing: No power supply connected the key fob button to turn the bike on. The A BLUE – Solid: Power supply voltage fault charge level is displayed on the UBCO App. A BLUE – Flashing: Reverse polarity If a charge error occurs, disconnect the charger from the power supply and wall socket. Reconnect. If flashing To operate properly, the plug and sockets need persists, contact your UBCO retailer. to stay clean and in good condition. When charging: If the power supply is removed, ensure that the A Keep away from any sparks or flames. battery plug is reinstalled correctly. A Install a smoke alarm near your charging area. A Do not charge if cables, charger, or power supply are damaged. Never store the power supply in an uncharged A Use charger in dry, indoor conditions only and with state. Doing so can void the warranty. Always adequate ventilation. top up after use. When finished charging: replace the waterproof cap over the charging socket on the power supply. 32 33
Removing the Power Supply TOOL TIP: Attach the The 2X2’s power supply is battery strap between interchangeable with other the two handles to make GenX5 KXH power supplies, an easy carrying strap. meaning if you have more than one, you can swap them out to avoid charging downtime. Extra power supplies are available from UBCO Ltd or your UBCO retailer. 4 a. Turn off the 2X2. 1 3 b. Remove the battery strap and power plug. 2 c. Using the securing key, unfasten the lock located on the rear right-hand side of the power supply. d. Lift the seat. Lift the power supply out of the 2X2 with two hands. e. Store on a stable, cool, dry surface. KXH Portable Power Add a KXH Console (available as an accessory from UBCO) and your power supply becomes a robust KXH Portable Power system. As well as powering your 2X2, KXH Portable Power can stand alone as a generator for your mobile life, ready to power tools, recreational equipment and personal electronic 12V port devices. USB-A & A 12V, USB-A & USB-C USB-C ports A Rated IP65 for outdoor durability A Plug in an inverter or solar panels to extend your capability. 34 35
How long will my power supply last? Power Supply Care & Safety The KXH Power Supply uses automotive class LG cells. These The lithium-ion power supply and charger are designed to are selected for their cyclic durability and safety. Power supply work exclusively with the 2X2. Do not attempt to use any performance and lifespan is affected by a range of factors, power supply or charger other than those supplied by UBCO. from everyday usage to environmental conditions. For normal Extra batteries and chargers can be purchased from UBCO users, the power supply should last a significant period of time. Ltd or your UBCO retailer. The pack life is measured in ‘Discharge Cycles’. The cells A Lithium-ion batteries do not suffer from the same charge used are rated to retain 80% of their capacity after 500 full memory problems as other batteries, therefore they can discharge cycles (0-100%). be topped up at any time. A Charge your power supply overnight at least once a DISCHARGE CYCLES month to ensure its health. based on 2.4kWh battery 3000 A Secure the power supply in place when riding. CAPACITY (mAh) A Do not drop the power supply into the 2X2 from a height. 2000 Lower it into place carefully. A Do not submerge the power supply or the 2X2. 1000 A Store in a cool place indoors when not in use. A Do not burn the power supply or place it near heat sources above 80°C (176°F). 0 100 300 500 A Keep away from children. CYCLE COUNT A Do not attempt to open the power supply. This will void A Work Use: Using the average distance travelled on farm the warranty. If you have any issues, please contact your each day of 25km and full speed over the course of a year service provider. (365 days) it would drop 20% over 3.5 years (32,589km). A Always charge your 2X2 indoors and at a temperature A Recreational Use: Using the bike an average of 40-65km between 0-40°C (32°-104°F). Charging the power supply per week at full speed over 52 weeks of the year (2,080- outside of this temperature range could damage your 3380km) it would drop 20% over 9.6 years. power supply or affect performance and life span. Research indicates that partial charging (not to 100%) can A Lithium is deemed a Class 9 Dangerous Good and significantly extend battery life if a full charge is not required. so the power supply should always be charged in a Many applications don’t require a full discharge. non-flammable environment (on a concrete floor, steel The cell performance will degrade in either high heat (60°C / shelf, etc). 140°F) or very low temperatures (-17°C / 0°F). A If storing for an extended period, ensure the power supply UBCO will operate a take back program for the power has between 50% and 90% charge. Storing the power supplies when they reach their end of life, where they will supply with either full or too low a charge can cause cell either be repurposed or recycled. damage, reducing its life. 36 37
HAVE FUN SAFELY MEET THE LOCALS: Tuatara 03 SAFETY Tuatara are found only in New Zealand We want you to have fun and go hard and are our largest reptile. They are the last survivors of an order of reptiles that out11, but the 2X2 is a powerful vehicle thrived in the age of the dinosaurs. and should always be operated safely Tuatara are unusual because they like cool weather. They do not survive well and with caution. Read our safety advice over 25°C but can live below 5°C, by and you should be sweet as.12 sheltering in burrows. 38
Riding Safety Please stay safe: Due to its electric drive motors, the UBCO 2X2 is silent when A The 2X2 is nearly silent, always assume you are on and very quiet in operation. When not in use, be sure to invisible to others in your riding environment. Your turn the bike off to prevent accidental activation of the throttle. life depends on it. The electric drive eliminates many of the inherent safety A Be aware of your surroundings, other people, concerns associated with internal combustion motorcycles. animals, and other vehicles. Ride to the conditions. A Ride the 2X2 within its loading and gradient limits A A low centre of gravity makes as described in this section. the bike stable and able to A Follow your local laws and regulations and ride maintain an upright position within your limits. across sloping terrain. A Never operate the 2X2 when fatigued, impaired, A Two wheel drive increases or under the influence of drugs or alcohol. traction for a more stable ride. A Wear a well-fitting helmet, securely fastened, A No exhaust, no heat, and no Centre of that provides good visibility and meets local law fuel dramatically reduces the gravity requirements. burn potential. A Wear appropriate apparel such as close-toed A Weighing just 70kg (154lbs), shoes, gloves, and eye protection. the crush risk is low. A Only one person should ride on the 2X2 at any A The easy to step through one time. Super-X frame improves the safety of access and egress A Children or inexperienced riders should NOT (particularly when loaded). operate the 2X2. A No chain, so no catching or A Watch for changes in terrain. entanglement issues. A Abide by local off-road riding laws and regulations. A Two-stage regenerative A Obtain permission to ride on private property. braking improves braking A Use your horn as a warning signal where it’s control. appropriate A With no emissions, the 2X2 A Do not ‘wheely’ or jump the 2X2. This can is safer for the rider AND the damage the hub motors, causing gear shock when environment. the motor accelerates rapidly in the air and then decelerates instantly when it hits the ground again. 40 41
Loading the 2X2 Loading Safety Improperly loading your 2X2 can affect its stability A Do not put your full weight on the kickstand. and handling. Ride with caution when your 2X2 They are rated to support the 2X2 and a 50kg is loaded up. We recommend you do not exceed load. If load exceeds 50kg, support the 2X2 150kg, including your body weight and cargo. while loading. A Balance your load evenly. A Do not impede any moving parts on the 2X2. NOTE: These load limits A Do not obscure lights, suspension, or steering. are estimated suggestions A Max load for the rear carrier is 40kg. based on testing. Each A Max load for the front carrier is 10kg. rider’s abilities and limitations A Max load for the middle of the 2X2 is 50kg. should be considered when 17° (30%) loading up the 2X2. RIDER ONLY ≤ 100kg A With a load up to 100kg, Maximum loads the maximum gradient is 15° or 25%. 40kg 10kg A With loads exceeding 100kg, maximum and continuous gradients must be reduced accordingly. Estimated limits for various 15° (25%) gradients are illustrated RIDER + CARGO ≤ 100kg 50kg here. For perspective, Baldwin Street in Dunedin, NZ is the world’s steepest street at 19° or 35% – so don't be afraid to tackle those hills! 7° (15%) RIDER + CARGO 100-150kg 42 43
Kickstand Safety Pre-ride Inspection The UBCO 2X2 comes You should perform a pre-ride inspection each time you with a manually retracting ride to ensure all parts are in full working order. kickstand on either side DO NOT operate the bike if it is materially defective in of the bike. Do not leave operation, damaged, or missing safety-related equipment. the kickstand down when Physically check off each of the following before you ride: the 2X2 is in use. When retracting the kickstand, it is F Lights – Ensure the headlight and brake important to keep your legs light are working. and other body parts clear of the kickstand’s path of F Horn – Check it sounds. movement. F Power Supply – Ensure there is enough charge to carry out your work or journey. About Riding Style Secure the battery strap tightly. The UBCO 2X2 Work Bike is not designed to be a F Brakes – Check they are operational and Motocross (MX) bike. Rather, it has been designed to be check the brake pad wear. lighter and more functional. Using the 2X2 like an MX bike may damage the drive system and will likely void the F Tyres – Check the condition and warranty. pressure of the tyres. Tyres are interchangeable and can be swapped The power supply, motors, and electrical components out if required (details on page 50). are protected against mud, heavy rain, surface water, and shallow water crossings. They are not protected against F Loose nuts, bolts, or fixings – Ensure all submersion and the 2X2 should not ford water deeper are done up correctly and are secure. than the wheel axles. If you are unsure about the type of riding you are doing, please check with your service provider or the team at UBCO and we can advise you. 44 45
CARE FOR YOUR 2X2 MEET THE LOCALS: Kea 04 MAINTENANCE & CARE The world's only alpine parrot, the clever Kea can solve puzzles and use tools. They Don't just think, “She'll be right!”13 are unusual because they dig for food, Take good care of your bike so nest on the ground, and breed in winter. it will last for ages14. The cheeky Kea are known to attack sheep and even cars, prying the rubber seals off a car window. 46
Maintenance Obligations Your Field Kit Whilst UEV and portable power supplies have fewer moving Along with this manual, we've included a small Field Kit to get parts than a combustion engine vehicles or technology, you through basic maintenance procedures. You may require they still require maintenance to ensure their continued safe more advanced tools, such as a torque wrench, to properly operation. Every product will need scheduled maintenance and complete some tasks, but the kit will get you through in a pinch. care to ensure your warranty is maintained. This will increase the product's lifespan and reduce lifetime maintenance. The owner obligations: A Ensure that the vehicle has scheduled servicing according to the service schedule; A Such servicing should be undertaken at an authorised UBCO technician; A The owner is responsible for the maintenance obligations and must drop off and pick up the vehicle, at their own cost, to an authorised UBCO technician. The Field Kit includes: Owner Operation Checks A 8/10mm spanner with A Allen key multi-tool We recommend a 24-month service schedule, see page 70. 4/5.5mm spoke wrench A Travel pen The 2X2 should be serviced at the indicated mileage or time, A 13/14/17mm spanner A Securing keys & key fobs whichever occurs first. Once you have completed your 24 A 21mm spanner month service, we recommend you continue to get your 2X2 serviced every 6 months. Insist on only genuine UBCO parts being installed in your 2X2 to ensure validity of the warranty. Replacing Key Fob Battery Remove the silicone sleeve. Turn the key fob over so that the button faces down. Using your fingernail, separate the two halves of the key fob. Slide the battery out and replace with a new CR2032 battery, observing polarity. Position the rear plate over the base and push down to secure. 48 49
Wheels Removing the Rear Wheel: The front and rear wheels are identical except for the inserts a. Unscrew the motor cable d. Remove the left and right installed on the axles. This means either wheel can be lock sleeves and detach torque arms from the installed at the front or rear as long as the correct inserts the motor cable ends. recesses in the swing arm and torque arms are used. If you remove the wheels often, b. Using a 5mm Allen Key and remove the wheel. periodically apply a thread locker adhesive to the wheel nuts. unscrew and remove the e. When putting the wheel two M8 countersunk cap back on ensure that Tyre Pressure screws on the torque the nuts are tightened The tyres on your 2X2 use a standard, car style valve for arms. to 90Nm with a torque inflation and deflation. For standard riding, we recommend wrench. c. With a No. 21 spanner, inflating the tyres to around 25 psi or as specified on the tyre. loosen and remove the Tool Tip: Add a medium two serrated flange nuts. strength thread lock to the Removing the Front Wheel: nuts before fastening. a. Unscrew the motor cable recesses in the fork and lock sleeves and detach remove the wheel. the motor cable ends. d. When putting the wheel b. With a No. 21 spanner, back on, ensure the loosen the two serrated torque arms sit flush in flange nuts. their casing and the nuts c. Remove the left and right are tightened to 90Nm torque arms from their with a torque wrench. Torq flush sits ue a rm M6 X 16mm WASHER SPACER M14 SERATED INSERT AXLE BUSH M8 x 25mm M8 x 25mm M14 SERATED REAR NUT M8 NYLOC NUT SPACER INSERT M8 FLANGE FLANGE NUT COUNTERSUNK FLANGE NUT TORQUE ARM 50 51
Replacing Brake Pads a. Cleaning the Bike Ensuring your brake pads are in It's important to keep your 2X2 in a good working order so good condition is critical to your it's ready to go when you are. To ensure it's always in the best safety. Check the brake pads condition possible, you should clean your 2X2 regularly. regularly, especially when a lot Incorrect cleaning methods can void your warranty, so take of heavy braking has occurred. care and make sure you follow these points. Replacement brake pads are are available from UBCO Ltd or Do: Do Not: your UBCO retailer. A Clean your 2X2 after A Do not water blast or use each day of use, a high pressure hose on especially when exposed the 2X2. Brake rotors get hot to dirty terrain or salt A Do not submerge during braking. Allow b. water. If you are using electrical parts – they are sufficient time for the 2X2 in a clean protected from the rain brakes to cool before environment, this may not and splashes, but should touching or doing any be necessary. not be left in water. maintenance. A Before cleaning, turn the A Do not use cleaning 2X2 off. Ensure all power products that are not outlets, including the specifically designed To replace the brake pads: power supply, have their for cars or motorcycles. a. Unscrew the pin on the top rubber seals securely in They may contain of the calliper body with a place. The power supply ingredients that could number 3 Allen key, remove should be plugged into scratch the finish or harm the end clip and pull the pin. the 2X2 while cleaning components of the 2X2. b. Remove the brake pads from to protect the power plug the top of the calliper and and socket. discard. Guide new brake c. A Clean the 2X2 with a pads in, from the top of the low pressure hose and calliper, until the holes line up. soft automotive cleaning Do not touch the pad surface brush or sponge. with your skin. c. Re-install the fastening pin and tighten with the Allen key. Replace the end clip. 52 53
MEET THE LOCALS: Weta Though it looks like a giant cricket, the weta are too heavy to fly and can outweigh a mouse. Weta comes from the Māori wetapunga, meaning “god of ugly things.” ANY Fossils found from the Triassic period 200 million years ago show striking similarities to the weta; today there are over 70 species in NZ. QUES- TIONS? 06 TROUBLESHOOTING Got your gumboots stuck15 while you're out and about? Find the answer here or go online to ubcobikes.com/FAQ. 54
We've collected together a few common problems that have a simple fix. If you suspect your bike may be damaged or is functioning improperly, contact UBCO or your technician for assistance. My bike won't turn on. I can't reach my expected top speeds on flat ground. A Check that your power supply is charged up. A If you've recently updated your UBCO App, make sure A Check that the battery in the key fob has a charge or put in location services are turned on. The app is location a new CR2032 cell battery (see instructions page 49). sensitive and can drop the max speed limit incorrectly after A Check the power supply connection is clean & fully an update if your location is turned off. plugged in. A If the motors are overheating, they will reduce power. Check your UBCO App – if the motor temperature is over My bike is turned on but it won't go. 95°C or 200°F, stop riding for a few minutes to allow them A Check the kill switch is disengaged. to cool. A Check the motor cables are properly connected. The front wheel is losing traction uphill. A Check the motor temperatures on the UBCO App. If they're A Unlike a gas-powered motorcycle, where you might lean over 125°C or 255°F, wait a few minutes for them to cool back to give the rear wheel more traction, the 2X2 is down before resuming your ride. powered by both wheels. When riding uphill, shift your A Check the UBCO App for any fault codes (see common weight forward to ensure the front wheel gains traction and codes on the following pages.) can pull you up the hill. My bike is on and going but the lights aren't working. A Ensure your load is evenly distributed and not exceeding A Check your settings via the UBCO App. The LIGHTS load limits detailed on page 42. setting allows the lights to be turned off or disconnected. What if my charge runs out while I'm away from the charger? I can hear a rattling while I'm riding. A Pay attention to your charge level while riding. If you're A Ensure all load and attachments are secure. not sure that you'll have enough charge to make it home, A Check the spoke tension and tighten if required. switch the bike into Learner Mode using the UBCO App. This will lower your speed and reduce power consumption, A Check all fasteners are tightened. which will extend your range. A Check the brake rotors for dirt or debris. A Find a hill to ride down with the brakes on to regenerate A If you're still hearing something strange, there could be power back into the power supply. That regenerated a more serious problem. Get home and call us or your power could allow you to drive on flat sections again. service agent for assistance. 56 57
Fault Codes Code Fault; Possible Cause Recommendation If there is a problem with your 2X2, fault codes will appear on C-0001, Head/tail light open circuit; Turn bike off then on, the UBCO App. Check your app regularly to ensure your 2X2 wiring or connector problem. check connection, C-0002 is functioning properly. Lamp failure. VMS failure. replace lamp. There are two types of codes: C-0003 Indicator or brake light open Turn bike off then on, A Cautions: These codes will start with C-XXXX. These circuit; wiring or connector check connection, codes are labelled as cautions due to the fact the they with problem. Lamp fail. VMS fail. replace lamp. not stop the bike from operating but still require attention, C-0004, Only one indicator Turn bike off then on, as the bike may no longer meet safety or compliance operational; wiring or check connection, C-0005 standards. connector problem. Lamp replace lamp (04: left, A Faults: These codes will start with F-XXXX These codes failure. VMS failure. 05: right). are labelled as faults because they relate to a specific fault C-0006 Indicator or brake light short Turn bike off then on, on the bike that leads to the not bike operating correctly. circuit; wiring or connector check connection, They require immediate attention and may require problem. Lamp fail. VMS fail. replace lamp. servicing by an UBCO certified technician. C-0007 Bluetooth initialisation Turn bike off then on, try Examples: failure; VMS failure to update via App. C-1058 F-2056 C-0010 Geofencing is actively Get bike back to allowed C = Caution F = Fault reducing bike power/speed. geo area. If the first number in the code is 1, it relates to something in the C-0011 Throttle too tight. Check if throttle is stuck front of the bike; if it is a 2 it relates to something in the rear. on. Rotate throttle forward. Some common Caution codes are listed here. C faults C-1058, Flat battery. Check battery level, indicate a warning that the bike is experiencing a problem C-2058 charge battery. but can still operate. If the fault persists follow the remedy indicated or contact your service provider.. C-1061, Over voltage, incorrect Check battery level. C-2061 battery. Should clear with use. C-1062, Motor over temp. Allow the motors to cool C-2062 down. C-1063, Controller over temp. Allow controllers to cool. C-2063 Check front panel is clear of mud, dust, etc. 58 59
Some common Fault codes are below. Codes beginning F-1024, Throttle voltage outside Check if throttle is stuck with F indicate a warning that the bike requires immediate F-2024 range. on. Check for wiring attention. Follow the remedy indicated or contact your damage. Check throttle service provider. output voltage. Code Fault; Possible Cause Recommendation F-1028, Instantaneous controller Check battery level. Check F-2028 under voltage. connections to battery. F-0001 VMS application crash; Turn bike off then on, electrical interference. update bike firmware. F-1052, Hall sensor signals not Check motor cable F-2052 being received. connections for water/ F-1001, Motor controller Turn bike off then on, damage. F-2001 communication timeout; update bike firmware. wiring problem between F-1053, Motor has exceeded its Motor has stalled. Check VMS and motor controller. F-2053 time for not rotating. for obstruction and free wheel rotation. F-0003 High ambient temperature, Allow bike to cool in VMS over 100°C. shaded area. F-1056, Hall illegal sector; Wiring or Check motor cable F-2056 connector problem. Motor connection for water/ F-1011, Battery voltage is more Check battery level. Test/ failure. damage. F-2011 than 60v. change battery charger – Always use UBCO F-1057, Hall illegal transition; Wiring Check motor cable recommended battery F-2057 or connector problem. connection for water/ charger. Fit correct battery. Motor failure. damage. F-1015, Controller over Allow controllers to cool. F-1064, Hall sensor signals not Check motor cable and F-2015 temperature. Check front panel is clear F-2064 being received by VMS. connection for damage. of mud, dust, etc. F-1016, Hall sensor fault. Check motor cable for If the code is not listed here or the fault code persists, F-2016 damage or water ingress. contact your service agent. F-1017, Input voltage low (controller Check battery level. Check F-2017 under voltage). connections to battery including clip. F-1018, Motor post static gating Check motor cable. F-2018 test. F-1022, Motor instantaneous phase Turn bike off then on. F-2022 over current from sudden shock to wheel. F-1023, Motor over temperature. Allow motor to cool. F-2023
THE LAST BITS & PIECES MEET THE LOCALS: Tui The most distinctive thing about a Tui, 07 FINE PRINT after the white tuft on its neck is the sound, both its loud wings and distinctive PHOTO CREDITS: song. It has two voice boxes and can Kiwi – page 9 – Duncan Innes, Ngāi Tahu Tourism produce notes so high that they are not Tane Mahuta – page 29 – Natalia Volna via Flickr Tuatara – page 39 – CreativeNature_nl via iStock audible to the human ear. It also whistles, Kea – page 47 – Pablo Heimplatz via Unsplash groans, crackles, creaks, chuckles, Weta – page 55 – Tuan Nguyen via photonewzealand chortles and wheezes and have been Tui – page 63 – Jan Kaluza via Unsplash known to mimic human speech. 62
Vehicle Compliance Limited Warranty The UBCO 2X2 Work Bike is designed for one person only UBCO warrants to the original purchaser that the Products and not for use on public roads. It complies with the following shall be free, under normal use and maintenance, from any country vehicle regulations: defects in material or workmanship for the warranty periods A Australia: Conforms to CE requirements. set out on our website (www.ubcobikes.com/) subject to the A New Zealand: Conforms to CE requirements. qualifications, exclusions, conditions, and limitations set out in A United States: This product designed for off-road use this warranty statement. Where warranty conditions are met, only and does not conform to Federal Motor Vehicle defective Products or parts will be repaired or replaced (repair Safety Standards. or replacement is at UBCO Limited’s discretion). A UK/Europe: This vehicle was designed and manufactured Qualification of 2X2 Bike Warranty to comply with the directives and regulations in effect on If the 2X2 Bike was purchased from an authorised UBCO the date of manufacture for this vehicle type. retailer or via Click & Collect on the UBCO website, the retailer must remove the bike from its original packaging, complete FCC Compliance the Pre-Delivery Inspection (PDI) and the final bike set-up This equipment has been tested and found to comply with following instructions provided by UBCO. They must also test the limits for a Class B digital device, pursuant to part 15 ride the bike before final hand over to the purchaser. The of the FCC Rules. These limits are designed to provide Registration Form (page 2) must be signed by the retailer reasonable protection against harmful interference in a and the purchaser and must specify who assembled and set residential installation. This equipment generates, uses up the bike. The online registration process via and can radiate radio frequency energy and if not installed www.ubcobikes.com/register/ must also be completed by and used in accordance with the instructions, may cause either the purchaser or retailer. harmful interference to radio communications. However, If the 2X2 Bike was purchased and shipped directly to the there is no guarantee that interference will not occur in a purchaser from UBCO, the Pre Delivery Inspection will have particular installation. If this equipment does cause harmful already been completed by UBCO before shipment and the interference to radio or television reception, which can be following steps must be taken by the purchaser. determined by turning the equipment off and on, the user is 1. Enrol in and complete the “Your 2X2 Bike Set Up” course encouraged to try to correct the interference by one or more on UBCO University (www.ubcouniversity.com). of the following measures: 2. Remove the bike from its original packaging and complete A Reorient or relocate the receiving antenna. the final set-up following the instructions provided on the A Increase the separation between the equipment and poster included with the bike and/or online via UBCO the receiver. University in step 1. A Connect the equipment into an outlet on a circuit different 3. Complete the Online Registration Form at from that to which the receiver is connected. www.ubcobikes.com/register/ and also fill in the A Consult your UBCO technician or an experienced radio/ Registration Form at the front of this manual (page 2). TV technician for help. 64 65
General Exclusions A If motor maintenance or repair is performed by a non- UBCO Certified Technician, including if the motor is This warranty does not cover: opened or modified; 1. Products used other than in accordance with their A If any of the control system parameters are modified from intended use or the instructions/parameters set out in this those issued by UBCO for public release; User Manual; A If water damage occurs as a result of a 2X2 being used 2. Products that have been misused, involved in an accident, outside of its intended operation and use. Damage neglected or abused; includes, but is not limited to; the following component 3. Products used for competition including but not limited to groups: the external controls, electrical system, motors, racing or trials; power supply connections and bearings; 4. Products used for rentals or any commercial application, A If damage is caused by over-torquing, cross threading, or other than those for which the Product is intended and other damage due to attempted repair by unauthorised which have been specifically approved by UBCO; service personnel. 5. Products that have been improperly assembled, or where Power Supply Exclusions: repairs have been made other than by an UBCO certified technician; A If the power supply is left in a discharged state; 6. Products that have not been maintained or serviced in A If the plug connectors (male and female) have not accordance with the instructions set out in this User Manual; been cleaned and are exposed to dirt, water and other environmental contaminants; 7. Products altered or modified in any way from the manufacturer’s specifications; A If the case has been opened or tampered with; 8. Parts requiring replacement or repair as a result of normal A If there has been damage caused to the external case or wear and tear. structure e.g. from dropping or accidents; A If used with non-approved or uncertified electrical Specific Category Exclusion equipment; 2X2 Warranty Exclusions: A If the product has been submerged under water. A The planetary gears are considered a wear and tear item and should be regularly inspected and replaced in the event of wear. Wear is related to the level and type of use. Planetary gears and elements of the motor system are designed to protect the main motor. In extreme stress, they may be damaged in order to protect the motor’s integrity; 66 67
Consumer Law the above warranty. UBCO Ltd specifically disclaims all other New Zealand: The Consumer Guarantees Act 1993 (“the Act”) warranties, including, but not limited to, any implied warranty may apply to the transaction covered by this warranty. of merchantability or fitness for a particular purpose. In the event that the Act applies, this warranty is to be UBCO Ltd makes no express or implied warranties including, considered as an express guarantee for the purposes of the but not limited to, any implied warranty of merchantability Act. Where the terms of the warranty and the provisions of the or fitness for a particular purpose. UBCO Bikes US, LLC Act conflict, the provisions of the Act will prevail. specifically disclaims all warranties, including, but not limited to, any implied warranty of merchantability or fitness for a The general exclusion, Limitations and Specific Category particular purpose. exclusions that are contained in this warranty do not in any way restrict or limit any liability that UBCO Limited may have Maximum Liability under the Act. However, this warranty and any resultant To the maximum extent permitted by law, UBCO’s maximum express guarantee will be subject to the qualifications and liability in contract, tort, equity, statute, regulation or otherwise limitations of the Act. for any loss, damage, or injury directly or indirectly resulting This warranty in no way limits or affects UBCO Limited’s from any defect in, or non-compliance of, or use of, the obligations to comply with section 6, 9 or 12 the Act. Product will not in aggregate exceed the price (excluding GST) Australia: Our goods come with guarantees that cannot for the Product that caused the loss, damage or injury. be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and Owner’s Obligations compensation for any other reasonably foreseeable loss or Where a User Manual is supplied with a Product, the damage. You are also entitled to have the goods repaired or purchaser of the Product and ultimate end user must replaced if the goods fail to be of acceptable quality and the review the Manual to understand the operations, limitations, failure does not amount to a major failure. maintenance and care instructions for the Product. In the event that the Competition and Consumer Act 2010 Whilst UEV and Portable Power Supplies have fewer moving applies, this warranty is to be considered as an express parts than a combustion engine vehicle or technology they guarantee for the purposes of the Act. Where the terms of the still require maintenance to ensure continued safe operation. warranty and the provisions of the Act conflict, the provisions Every Product will need scheduled maintenance and care, of the Act will prevail. to ensure your warranty is maintained. This will increase the United States: All other conditions or warranties, which might Product’s lifespan and reduce life time maintenance. otherwise be implied by statute or common law, are expressly UBCO Authorised Dealers and Certified excluded to the maximum extent permitted by law. Technicians Warranty Disclaimer For a list of UBCO Authorised Dealers and Certified UBCO Ltd makes no express or implied warranties including, Technicians, please see our website www.ubcobikes.com. but not limited to, any implied warranty of merchantability or fitness for a particular purpose, except as expressly set forth in 68 69
Servicing Schedules Farming Users Regular servicing should only be carried out by an Farming conditions require a more robust maintenance UBCO certified technician or retailer. Look on the schedule so the following schedule should be used. UBCO website to find the retailer nearest you. A First Maintenance Service 200km / 125mi / 10hrs / 1 month Standard Users A Second Maintenance Service The 2X2 should be serviced at the indicated mileage 1,500km / 932mi / 100hrs / 4 months or time, whichever occurs first: A Third Maintenance Service A First Maintenance Service 3,000km / 1,864mi / 200hrs / 7 months 2,000km / 1,242mi / 10 weeks A Fourth Maintenance Service A Second Maintenance Service 4,500km / 2,796mi / 300hrs / 10 months 4,000km / 2,485mi / 6 months A Fifth Maintenance Service A Third Maintenance Service 6,000km / 3,728mi / 400hrs / 13 months 8,000km / 4,970mi / 12 months A Sixth Maintenance Service A Fourth Maintenance Service 7,500km / 4,660mi / 500hrs / 16 months 12,000km / 7,456mi / 18 months A Seventh Maintenance Service A Fifth Maintenance Service 9,000km / 5,592mi / 600hrs / 19 months 16,000km / 9,941mi / 24 months A Eighth Maintenance Service Once you have completed your 24 month service, we 10,500km / 6,524mi / 700hrs / 22 months recommend you continue to get your 2X2 serviced A Ninth Maintenance Service every six months. 12,000km / 7,456mi / 800hrs / 25 months Once you have completed your 25 month service, we recommend you continue to get your 2X2 serviced every three months. For specific service requirements tailored to your situation, please contact your service technician. 70 71
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