Keys to the Modernisation of Digital Ecosystem Regulation in Colombia - Copyright 2016 GSM Association
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Keys to the Modernisation of Digital Ecosystem Regulation in Colombia Copyright © 2016 GSM Association
REGULATORY MODERNISATION: COLOMBIA 1. PROMOTE 2. LEVEL THE 3. ENHANCE USER 4. CREATE A SINGLE 5. REMOVE CONVERGENCE PLAYING FIELD EXPERIENCE CONVERGED SECTOR-SPECIFIC AND REMOVE IN THE DIGITAL BY ENCOURAGING REGULATOR TAXES TO ARTIFICIAL ECOSYSTEM TO COMPETITION TO ACT ACROSS ALLOW GREATER BARRIERS TO GIVE USERS THE IN QUALITY THE DIGITAL AFFORDABILITY AND MAXIMISE THE SAME LEVEL OF OF SERVICE ECOSYSTEM UNIVERSALISATION BENEFITS PROTECTION OF SERVICE Update the 2009 ICT Law 2009 Regulation should avoid Regulation of quality Amending the institutional To reduce affordability barriers, RECOMMENDATIONS FOR A NEW DIGITAL FRAMEWORK by incorporating: distortions that are artificially of service must focus on framework to create a single the Colombian government could harmful for some providers to creating transparency in the regulator by merging CRC remove VAT on mobile handsets The television service. and smartphones, similar to the the detriment of others. information available to users, and ANTV will give rise to a General guidelines for comparable to and in line with convergent regulator that can approach adopted for laptops To encourage innovation and and computers. modernising regulation. international standards and analyse, regulate and promote competition, regulation based A unified body that the market context. the harmonious development In such a strategic sector for the on minimum criteria should understands all aspects of the be established, with the same There should be a guarantee of the entire digital ecosystem. future development of the country, digital ecosystem. This will allow conditions for all players. that new digital ecosystem Under this premise, such a taxation on telecommunications for a more holistic overview so services will give users the regulator must also incorporate should not distort consumption Regulation must ensure that the ANE, which administers and investment decisions. that regulation can be better same level of protection and new digital ecosystem services one of the key resources for aligned with the dynamism of transparency as existing services. Gradually reduce or remove give users the same level of providing telecommunications technological changes. certain targeted taxes. Abolishing protection and transparency as Any ex ante regulation of and broadcasting services. existing services. quality should be accompanied ANTV should remain solely as a consumption tax on voice services by studies to assess the cost- content regulator. could connect more than 310,000 benefit ratio based on real data Colombians to mobile internet. and market studies. Using these All the stakeholders in the digital studies, the utility to consumers ecosystem should contribute can be evaluated when a specific to FONTIC, and use of the fund regulation is implemented. should focus on universalising internet service. A rethink of the need for FONTIC and its purpose is necessary to ensure it aims to extend ICT services into unconnected areas, avoiding asymmetric tax treatment of those who already meet their obligations through other regulations (e.g. through spectrum licensing conditions). There will be greater choice Regulation on a level playing Consumers will have greater The existence of a single With a transparent, rational BENEFITS FOR USERS of providers for a single service field that treats all providers the transparency to be able to institution must be reflected in taxation system, the prices or substitute services, leading same will encourage competition, decide which products and coherent decisions that include the of services will decrease and entire ecosystem rather than just to an increase in consumer generating consumer surplus in providers best suit them some elements. It will also maximise consumption will increase, surplus through lower prices the form of price, supply, quality, depending on their needs. the benefits of convergence by incorporating more people into and higher quality. diversity and innovation. promoting it and removing artificial digital services. barriers. Tax revenues should not Decision making will be much experience major changes, quicker and easier, responding appropriately to a sector in constant because when available revenue evolution. There will be fewer increases, consumption also barriers to entry and operation, and increases, leading to more revenue greater diversity in the provision of from consumption tax. services, resulting in incentives for innovation and competition.
REGULATORY MODERNISATION: COLOMBIA REGULATORY MODERNISATION: COLOMBIA Keys to the Modernisation of Digital Ecosystem Regulation in Colombia Application (Information processing) User Device Communications Content (Information (Information exhange network) storage) The technological progress resulting communications) that multiply, almost from digitisation has generated endlessly, the array of choices to Future-proof regulation tremendous benefits for consumers satisfy consumer needs. Colombia has a modern legal and The fast-paced dynamism of the digital around the world. Primarily leveraged regulatory framework. It was one of ecosystem complicates the task of by mobile, access to digital content is 2. Economies of scale and scope: the first countries in Latin America to establishing rules capable of maintaining becoming universal, with more than The ubiquity of the internet allows incorporate the concept of converging their validity for any length of time. It three billion people connecting through increasingly better services to be telecommunications and IT technologies. is evident in Colombia that stringent mobile devices every day. Colombia made available to companies and But nearly 10 years have passed since regulation can distort the market and has 52 million mobile connections and users at constantly falling prices, or this legislation was originally conceived, affect the emergence of new products almost 13 million unique mobile internet even free of charge. in a different technological context from and services. We are currently seeing users, indicating that access is starting today. To stay ahead internationally, two very specific harmful outcomes of to penetrate lower income levels. 3. Dynamism: The constant evolution legislators should consider updating some regulatory policies included in the of the digital ecosystem means that and future-proofing the legal framework 2009 ICT Law: Three key characteristics of the both new and existing companies to ensure it captures all aspects of new digital ecosystem are driving have powerful incentives to invest technological convergence. The aim • Regulatory discrimination: There is this progress1: and innovate, and therefore to create should be to create clear benefits for a clear, notable difference in the way new products that satisfy user needs citizens and companies, who constantly different sectors currently providing 1. Modularity: Digital products more efficiently (cheaper and/or demand more and better connectivity. similar or even identical services and services are made up of a better products). At the same time it are regulated2. This is the case of combination of complementary inputs generates more competition as a result traditional (voice and text) versus IP (applications, content, devices and of entry into neighbouring markets. communication services. 1 For more information, see “A New Regulatory Framework for the Digital Ecosystem” 2 For more information, see “Competition Policy in the Digital Age” and http://www.gsma.com/publicpolicy/new-regulatory-framework “Resetting competition policy frameworks for the digital ecosystem” 4 5
REGULATORY MODERNISATION: COLOMBIA CONVERGENCE: KEYS TO THE MODERNISATION OF DIGITAL ECOSYSTEM REGULATION IN COLOMBIA • Static regulation in a dynamic market: competition in the digital ecosystem Today the regulatory framework means that legacy regulation no longer of most countries in the region, achieves the objective it was created including Colombia, is prescriptive for. In other cases, such as privacy Maximise the benefits or ex ante, as it lays down the rules under which companies will operate, and cyber security, a new regulatory framework needs to be developed. of convergence by removing similar to the 2003 European Union artificial barriers guidelines3 (ex ante determination of These principles must not be confused relevant markets). However, the EU with a lack of regulation. The aim is 1 Recommendation has been revised to have a minimum of general ex-ante and updated, leaving only four principles complemented by ex-post wholesale markets susceptible to regulation to allow intervention when this type of regulation. necessary, to protect user rights, competition and data privacy. To keep pace with the growth of the digital ecosystem and maximise The new regulatory framework to the socioeconomic benefits of this emerge from this will be technology- vibrant industry, we believe that and market-neutral. It will be cost- Colombia should move towards effective, as it will aim to achieve public “future-proof” regulation based on policy goals at the lowest possible three specific principles: cost. It must also be flexible, because it 5 2 will keep pace with technological and 1. Functionality-based regulation: market innovation while preserving and Design the regulatory framework enhancing regulators' ability to achieve Optimisation to achieve the objectives pursued their objectives. Most importantly, this User rights of innovation in the most efficient way, without new framework will allow consumers to and benefits regard to industry structure, use digital tools and be protected by and technologies or legacy regulatory regulation that is tailored to their needs investments regimes, incorporating all elements and maximises the benefits of access to of the digital ecosystem. the digital ecosystem. Remove sector-specific Level the playing field taxes to allow greater MAIN OBJECTIVES in the digital ecosystem 2. Dynamic regulation: The dynamism of this type of market means that affordability and to give users the same regulation must have general universalisation of Data and level of protection principles, be flexible and not hinder service Competitive the emergence of new services. information environment protection 3. Bottom-up regulation: In some cases regulation may need to be rethought from the ground up so the legacy of outdated rules does not continue to adversely affect users. In many cases, 4 3 3 See “Commission Recommendation of 11 February 2003 on relevant product and service markets within the electronic communications sector susceptible to ex ante regulation in accordance with Directive 2002/21/EC of the European Parliament and of the Council on a common regulatory framework for electronic communication networks and services”. Create a single converged Enhance user experience 6 regulator to act across the by encouraging competition digital ecosystem in quality of service
REGULATORY MODERNISATION: COLOMBIA REGULATORY MODERNISATION: COLOMBIA PUBLIC POLICY RECOMMENDATION 1 Promote convergence and remove artificial barriers to maximise the benefits CONTENT RIGHTS Premium (video, sport, music, publishing, gaming, etc.) Made for digital (professional ONLINE SERVICES E-retail E-travel Video Music Publishing Gaming TECHNOLOGY AND SERVICES Design and hosting Payment platforms M2M platforms Advertising CONNECTIVITY Mobile access Fixed access Satellite USER INTERFACE Hardware / devices Software / systems USER Gambling Internet analytics Digital services are inherently In Colombia, the ICT Law (1341/2009) content, user- Social and Managed convergent. One of the main objectives covers several links of the digital generated content) community bandwidth of any change to the current framework ecosystem chain, including audio Communications and content is to acknowledge the advent of a broadcasting. However, television Search Information and delivery INTERNET convergent market in which the only services are still governed by legacy VALUE reference limitation for providing services using regulation. In relation to content, a particular type of network should be services and applications, this law Cloud services CHAIN Other e-services technology, rather than prescriptive guarantees access to networks but regulation. If more services can be is unclear about the provision of delivered through a single technology, OTT services, which compete with supply and competition will increase, traditional ICT and television services. generating greater benefits for consumers in terms of diversity, quality and price. From the point of view of the service provider, a more effectively Principles of used network will mean achieving lower regulatory modernisation unit costs and a more intensive use of Public policy BENEFITS capital, with a corresponding rise in productivity. Technological neutrality is essential recommendations FOR USERS to achieve regulatory modernisation capable of encouraging innovation Update the 2009 ICT Law The convergence of services typically and investment. It is becoming less 2009 by incorporating: regarded as telecommunications easy to justify giving different legal There will be greater choice • The television service. (voice, messages, data) has occurred treatment to sectors and services of providers for a single service gradually, without a technological • General guidelines for which, as far as users are concerned, modernising regulation. or substitute services, leading barrier. In this respect, Colombia is are increasingly similar. to an increase in consumer • A unified body that understands all one of the countries that have allowed aspects of the digital ecosystem. This will surplus through lower prices convergence of traditional services A prescriptive rule applied ex ante allow for a more holistic overview so that and higher quality. and unrestricted entry of companies endangers dynamic, flexible regulation regulation can be better aligned with the offering over the top (OTT) services. capable of adjusting to the changes of a dynamism of technological changes. rapidly evolving market. The regulatory framework must reduce asymmetries between digital services, allowing for an ecosystem in which the value chain can grow4, segments are more interdependent, and where regulation should keep pace with the harmonious development of the ecosystem rather than limiting its evolution. 4 For more information, see The Internet Value Chain, GSMA http://www.gsma.com/publicpolicy/internet-value-chain 8 9
REGULATORY MODERNISATION: COLOMBIA REGULATORY MODERNISATION: COLOMBIA PUBLIC POLICY RECOMMENDATION 2 EXAMPLES OF REGULATORY DISCRIMINATION ISSUE APPLICATIONS COMMUNICATIONS CONTENT DEVICES Level the playing field in the Consumer Protection General CP law Specific regulation: portability, opt-in services, specific consumer Age-related, violence, sex; otherwise general CP law General CP law digital ecosystem to give users protection offices Competition General Industry specific obligations and Compulsory licensing for General competition law regulatory institutions some content; otherwise competition law the same level of protection Enforcement Asymmetric access regulation to general competition law and SMP operators Restrictions on Economic Retail price regulation and tariffing advertising time Regulation Restrictions on foreign ownership Users consume communications services Asymmetries can push up the prices because of the utility they generate of services only for some providers, e.g. Intellectual General IP/ General IP law Mandated licensing of General IP law for them, regardless of the providing locally provided services versus services Property competition law some content Mandated licensing Specific regulation of IP for IP included in network. Most services that consumers imported through the network, because rights management some standards perceive to be the same are provided by the network crosses geographical Compulsory levies different networks and providers. From borders unhindered. Obvious examples to content right owners the user's point of view they are equal of asymmetries include taxation on the services, or perfect substitutes. service and the profit, social security and labour charges and, very Privacy General Industry specific regulation Specific regulation (e.g. General privacy However, from a regulatory perspective, significantly because of their direct and Data privacy regulation (e.g. “CPNI”); license conditions images of minors; “right to regulation be forgotten”) services are not treated the same. The impact on the total cost of mobile, Protection quality of a single service can be subject sector-specific taxes and contributions Resource None Regulated allocation of spectrum, Regulated allocation of None to different rules depending on who the to universal service funds. Management numbering and access to property spectrum for broadcasters provider is and which network provides (rights of way), regulation of technology transitions it (e.g. traditional voice services versus voice over IP). The situation is similar Principles of Security Data requests by Legal interception of communications State secrets Little or no with licensing, reporting requirements regulatory modernisation authorities Retention of call data records Interoperability with military networks regulation regulation Current battle and collaboration with the legal system. over encryption Under the principle that regulation Taxes Sales tax with potential Sales tax Sales tax Little or no must be functionality-based, it should for jurisdiction shopping Spectrum charges Levies to fund local regulation In Colombia there is currently no Sector specific taxes production and public Current battle be independent of the structure of the Luxury taxes television over encryption difference in the regulatory treatment of sector and technologically agnostic. services provided by internet companies The rules should not vary depending on and traditional telecommunications and Universal Access/ No regulation. Obligation to provide basic set of Included as license No regulation who the provider is, which technology Universal Service No obligations to services at affordable prices and wide obligation for broadcasters. television companies. A new regulatory is used or the physical location of contribute to funds coverage (“carrier of last resort”) No obligations for others framework should ensure that all Contribution by telcos to universal the technology. What matters is the service fund. Included as license companies, regardless of the technology service users receive, which for them obligation for mobile operators they use to provide the service, satisfy is equivalent; having more providers SOURCE: NERA ECONOMIC CONSULTING the same level of user protection and means there will be more choices in have equivalent tax burdens. The terms of quality and price. government should use schemes for cooperation and information exchange Public policy recommendations BENEFITS with other countries to ensure FOR USERS regulation compliance, regardless • Regulation should avoid be established, with of the home jurisdiction of the distortions that are the same conditions Regulation on a level playing artificially harmful for for all players. field that treats all providers service provider. some providers to the • Regulation must ensure the same will encourage detriment of others. that new digital ecosystem competition, generating • To encourage innovation services give users the and competition, same level of protection consumer surplus in the regulation based on and transparency as form of price, supply, quality, minimum criteria should existing services. diversity and innovation. 10 11
REGULATORY MODERNISATION: COLOMBIA REGULATORY MODERNISATION: COLOMBIA PUBLIC POLICY RECOMMENDATION 3 Enhance user experience by encouraging competition in quality of service Indiscriminate use of jammers The number of users varies from cell to cell People move about, traffic varies, accidents happen, Quality of service is a very broad, difficult to define concept5. Telecommunications Principles of and amplifiers congestion occurs, protests take place, groups gather, service providers combine quality of regulatory modernisation events are held, etc. service parameters to meet their specific requirements. By differentiating their Legacy regulation persists in the dynamic products and services and tailoring them digital market, for example setting blanket FACTORS to all types of users, they ensure user standards of service quality for mobile The distance AFFECTING In a single cell the satisfaction. Competition based on quality of service is therefore a key differentiator networks. A modern regulatory framework between the terminal and QUALITY number of users varies must recognise that network performance the antenna varies when depending on the time in the competitive marketplace. expectations change according to the users are in motion and the day needs and circumstances of each user To have quality services, it is first of all (i.e. a single user can have different necessary to ensure there are no barriers needs depending on whether they are to two basic inputs: spectrum availability travelling, working, at home, or consuming and favourable conditions for infrastructure entertainment). Obstacles between The consumption deployment. It is also essential to consider terminals and antenna, pattern in each cell that factors beyond the network directly Absolute parameters of quality that do whether fixed (buildings) varies significantly affect user experience and therefore the not evolve with the market or adapt to or moving (vehicles) throughout perception of quality. These can include the day specific conditions of place, time and anything from the number of users in a cell space can become obsolete, irrelevant or Weather, to traffic jams, public protests, the distance even onerous, without generating tangible especially rain between the terminal and the antenna, benefits. It must be ensured that users have jammers and the weather. the best possible quality and the same protection and rights for similar services. In Colombia quality of service is governed This means shifting to an approach by Communications Regulation Commission based on customer perception, reducing (CRC) Resolution 3067 (Quality Indicators indicators and granularity, and promoting Public policy recommendations for Telecommunications Services and self-regulation schemes that include other provisions) and later additions and voluntary publishing of surveys. It will also • Regulation of quality of service must focus of protection and transparency as BENEFITS amendments (CRC Resolutions 3503/2011 and 4000/2012). These provide details be necessary to review the monitoring and control scheme so that fines can be on creating transparency in the information existing services. FOR USERS • Any ex ante regulation of indicators and the measurement reinvested by companies. available to users, of quality should be methodology applicable to each service, comparable to and in accompanied by studies line with international Consumers will have including municipalities for which statistics to assess the cost-benefit greater transparency standards and the ratio based on real data must be reported. In the last few years the market context. to be able to decide Colombian government has maintained a and market studies. Using • There should be a these studies, the utility which products and strongly sanctions-based regime in relation guarantee that new digital to consumers can be providers best suit to quality of service. This approach could ecosystem services will evaluated when a specific them depending on have unwanted consequences such as give users the same level regulation is implemented. their needs. discouraging innovation, distorting the market, reducing supply and lowering efficy and competition. 5 For more information about Quality of Service, see visitar http://www.gsma.com/latinamerica/qos 12 13
REGULATORY MODERNISATION: COLOMBIA REGULATORY MODERNISATION: COLOMBIA PUBLIC POLICY RECOMMENDATION 4 Create a single converged regulator to act across the digital ecosystem Convergence has brought competition not only from new providers with or without Principles of their own network, but also from the entry of companies that cross the boundaries regulatory modernisation between traditional telecommunications and Different institutions have different television services. objectives and functions. Under the principle of functionality-based regulation Colombia has several bodies that incorporating all the elements of the regulate activities of the Information and digital ecosystem, consideration should Communications Technology sector. The be given to changing the number of Communications Regulation Commission regulatory bodies in Colombia. This will (CRC), attached to the Ministry of reflect the regulatory needs demanded by Information and Communications Technology a convergent ecosystem in which ex post (MinTIC), watches over the healthy regulation predominates over ex development of the sector and regulates ante regulation. the activities of the economic agents that provide telecommunications services. The This recommendation is line with the National Spectrum Agency (ANE), also part OECD Review of telecommunication of the MinTIC, plans, allocates, monitors policy and regulation in Colombia6, which and controls radio spectrum. The National Television Agency (ANTV), an independent suggests that an independent converged Public policy BENEFITS body, is responsible for monitoring access to regulator “(…) would be better placed to assess the implications of video content recommendations FOR USERS television, ensuring information pluralism and and bundles in the competition dynamics impartiality, and competition and efficiency of these markets”. The OECD outlines • Amending the institutional in providing service. The Superintendence its arguments in favour of regulation framework to create a single The existence of a single institution must be of Industry and Commerce (SIC) monitors regulator by merging CRC of telecommunications markets by and ANTV will give rise to reflected in coherent decisions that include competition, consumer protection, industrial independent regulatory bodies which, the entire ecosystem rather than just some a convergent regulator that property and personal data protection. “if well designed, should enable a clear can analyse, regulate and elements. It will also maximise the benefits separation between industrial policy and promote the harmonious of convergence by promoting it and The involvement of several bodies in sector and competition regulation, and development of the removing artificial barriers. developing public policy for digital services reduce exposure to political drivers in any entire digital ecosystem. (CRC, MInTIC, ANE, ANTV, SIC) can lead Under this premise, such regulatory action”7. a regulator must also Decision making will be much quicker to asymmetric regulations that do little and easier, responding appropriately to incorporate the ANE, which to create legal certainty and generate administers one of the key a sector in constant evolution. There will inefficiency in decision making. resources for providing be fewer barriers to entry and operation, telecommunications and and greater diversity in the provision broadcasting services. ANTV should remain solely as a of services, resulting in incentives for content regulator. innovation and competition. 6 OECD Review of Telecommunication Policy and Regulation in Colombia” http://www.oecd-ilibrary.org/science-and-technology/oecd- review-of-telecommunication-policy-and-regulation-in-colombia_9789264208131-en, OECD 2014, p. 146 7 “OECD Review of Telecommunication Policy and Regulation in Colombia”, OECD 2014, p. 143 14 15
REGULATORY MODERNISATION: COLOMBIA REGULATORY MODERNISATION: COLOMBIA PUBLIC POLICY RECOMMENDATION 5 IMPACT OF REFORM ON SECTOR-SPECIFIC TAXES BY 202110: Remove sector-specific taxes to allow greater affordability and TOTAL MOBILE MOBILE NEW SITES GDP EMPLOYMENT TOTAL universalisation of service CONNECTIONS* BROADBAND CONNECTIONS* / UPGRADED SITES TAX REVENUES Removing the Consumption Telecommunications are a necessity, not “Broadband should be made increasingly Tax on +440,000 +312,000 100/170 +US$ 1,400 +1,200 +US$ 100 a luxury. High taxes have been proven to accessible and affordable to people living Voice Usage million million result in higher prices for users. A higher in rural and remote areas […] Sectoral tax burden increases the price of services, over-taxation should be avoided and public leading in turn to lower consumption and authorities can also establish incentives and Removing exclusion of those at the bottom of the finance networks when markets alone are the FONTIC^ +250,000 +178,000 340/590 +US$ 900 +2,700 +US$ 119 income pyramid. unable to meet the demand”. contribution million million Digital inclusion is a development goal A complete rethink is necessary of the of most countries, to the extent that the purpose and reach of revenue collection * ADDITIONAL CUMULATIVE EFFECT OVER 2016-2020, OTHERWISE FIGURES SHOW ADDITIONAL EFFECT IN 2021; right to internet access is recognised through the ICT Fund (FONTIC), because ^ FONTIC: FUND FOR INFORMATION AND COMMUNICATION TECHNOLOGIES as a human right. If digital services are these days obligations to reach remote drivers of inclusion, development and areas, at least as far as mobile services are productivity, they should have better concerned, are met through the coverage tax treatment. The government should requirements of spectrum licensing. implement support policies, such as a Further taxation on mobile services would Public policy recommendations more balanced tax structure, so that the make no sense, unless contribution to the mobile industry can develop and deliver fund is removed for these circumstances • To reduce affordability barriers, the Colombian connect more than 310,000 Colombians to BENEFITS the benefits of digital inclusion8. or the extent and use of the fund are redefined to take all digital service government could mobile internet. FOR USERS remove VAT on • All the stakeholders in the Mobile operators in Colombia paid providers into account. mobile handsets and digital ecosystem should more than USD 1.36 billion in taxes and smartphones, similar contribute to FONTIC, and to the approach With a transparent, rational regulatory fees to the government in 2014, more than 26% of their revenue. Of the Principles of adopted for laptops and computers. use of the fund should focus on universalising taxation system, the prices of services will decrease and total amount paid, 37% was for sector regulatory modernisation • In such a strategic internet service. • A rethink of the need consumption will increase, specific taxes (Colombia is the country sector for the future for FONTIC and its incorporating more people with the second highest proportion The diversity of fees and taxes on development of the purpose is necessary into digital services. of specific taxes in Latin America). telecommunications gives rise to two country, taxation on to ensure it aims to Mobile operators also have to pay other telecommunications extend ICT services central issues: (i) the inconsistency should not distort Tax revenues should regulatory fees, such as the regulatory between the public goal stating that into unconnected areas, consumption and avoiding asymmetric not experience major commission fee and fees for the use of ICT must be considered a fundamental investment decisions. tax treatment of those changes, because when spectrum, intended to cover the costs of right and actions that make delivering • Gradually reduce or who already meet their available revenue increases, spectrum management. this technology more expensive, thus remove certain targeted obligations through consumption also increases, reducing its affordability, acquisition and taxes. Abolishing other regulations (e.g. leading to more revenue The new digital ecosystem poses a complex use; (ii) because taxes affect the entire consumption tax on through spectrum voice services could licensing conditions). from consumption tax. tax treatment of corporate income, creating range of services differently, the notion of a need for regional and international technological neutrality and agnosticism dialogue to determine where certain is lost, creating distortions and allowing a services provided to a country's inhabitants choice, through taxation, of winning and should be taxed. According to the OECD9: losing companies. 8 For more information about the impact of taxes on mobile affordability, see 10 http://www.gsma.com/latinamerica/wp-content/uploads/2016/10/Taxation-ColombiaPager_ENG.pdf http://www.gsma.com/latinamerica/connected-society 9 http://www.oecd.org/internet/broadband-policies-for-latin-america-and-the-caribbean-9789264251823-en.htm 17
OTHER STUDIES PUBLISHED RESETTING COMPETITION POLICY FRAMEWORKS FOR THE DIGITAL ECOSYSTEM This global study on the effectiveness of competition policy provides a detailed analysis of the principles and processes that govern today’s digital markets, and About the GSMA argues that authorities should update their competition frameworks to ensure long-term sustainable competition and encourage innovation. The GSMA represents the interests of mobile To read more, click here operators worldwide, uniting nearly 800 operators with almost 300 companies in the broader mobile ecosystem, including handset A NEW REGULATORY FRAMEWORK FOR THE DIGITAL ECOSYSTEM and device makers, software companies, “The objective of this study is to describe the competitive dynamics of the equipment providers and internet companies, digital ecosystem as they relate to public policy in general and regulation in as well as organisations in adjacent industry particular. It also describes why these changes challenge existing regulatory sectors. The GSMA also produces industry- frameworks that require reforms for modernisation.” leading events such as Mobile World Congress, To read more, click here Mobile World Congress Shanghai, Mobile World Congress Americas and the Mobile 360 THE INTERNET VALUE CHAIN Series of conferences. This report examines the market structure, economic drivers and financial performance of the global internet economy and its respective segments. For more information, please visit the GSMA Prepared by A.T. Kearney for the GSMA, the report assesses how the corporate website at www.gsma.com. internet ecosystem has developed, the impact on mobile network operators Follow the GSMA on Twitter: @GSMA. and how market positions have shifted. To read more, click here COMPETITION POLICY IN THE DIGITAL AGE “This handbook is part of the GSMA’s efforts to promote a constructive understanding of the competitive forces that shape the digital age, and the way that growing digitisation challenges existing categories in competition law and regulation. The focus is to show the move away from traditional telecommunications markets to the reality of closely interacting stakeholders in the internet value chain and how this impacts competition policy.” To read more, click here SPECTRUM IN LATIN AMERICA “Over the last six years, mobile operators in Latin America have invested more than USD $11.2 billion in the acquisition of new spectrum. To date, the average allocated spectrum per country in the region is 311 MHz, 40% more than in 2012...” To read more, click here MOBILE QUALITY OF SERVICE “Mobile quality of service does not depend solely on the number of antennas installed. Unlike fixed networks, several factors affect network performance…” To read more, click here DIGITAL INCLUSION AND MOBILE SECTOR TAXATION “One of the key barriers to affordability is the high taxation of mobile services. The GSMA has commissioned Deloitte to prepare a series of analytical studies on the tax situation in countries across the region...” To read more, click here FIND MORE PUBLICATIONS IN THE RESOURCES SECTION OF OUR WEBSITE: HTTP://WWW.GSMA.COM/LATINAMERICA/RESOURCES
To read and download the full report, please visit www.gsmala.com GSMA HEAD OFFICE Floor 2 The Walbrook Building 25 Walbrook London EC4N 8 AF United Kingdom Tel: +44(0)20 7356 0600 Fax: +44(0)20 7356 0601
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