JUN/JUL 2020 DESIGN + MATERIALS + TECHNOLOGY - Elite Publishing
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Contents Issue #206 | Volume 36 No 2 3 News Editor’s Note 4 Welcome to the June / July Vale Giancarlo Morbidelli issue of Supplier Magazine. Inside you will find our 2020 Manufacturing Product Showcase where, in the absence of exhibitions and trade 8 shows, we provide a platform for A positive industry slant companies to feature their new products and equipment as well Product Update as the very latest technologies available. 17 Functionality combined with design by Hafele When it became evident that the Coronavirus would become Feature a major health issue affecting manufacturing, most suppliers 18 acted promptly and with a total 2020 Product Showcase commitment to their employee’s and customer’s safety. Philip Talking Business Ashley spoke with key leaders from the global woodworking 42 industry, who told us what they A man of integrity did during the crisis and what their view of the future is. It is Design & Trends compelling reading. 44 Don’t forget to join our online Interpreting design trends with Fenix community and visit us on Facebook, Instagram and Pintrest. Until next time, Michelle Cammiade Front Cover Editor Jobman www.jobman.com.au Find Supplier Magazine on: @suppliermagazine @suppliermagazine @suppliermagazine Supplier June/July 2020 www.suppliermagazine.com.au
News 4 Vale Giancarlo DECO Australia Announce New Morbidelli Showroom and Innovation Centre After a long illness, Giancarlo Morbidelli, DECO Australia has announced its The Innovation Centre will feature DECO’s born 1934, has died. He was a very popular showroom in Minto, NSW, is undergoing full range of architectural building products person, not only because he created the a massive redesign to help showcase the including their unique aluminium cladding, Morbidelli company, but for his crazy passion company’s entire range of architectural batten and decking systems, as well as a for motorbikes, which led him to shift his building products and finishes. number of new, soon-to-be-released product focus away from woodworking machinery lines. Also on display will be the full range to become one of the most charismatic and The new facility – renamed the ‘DECO of powder coat and sublimated aluminium innovative figures of the two-wheel scene. Innovation Centre’ – will celebrate the finishes, including the premium timber-look His woodworking machinery achieved company’s innovative spirit while creating DecoWood finish, and an operational kitchen immediate success, and in fifteen years he a flexible, collaborative space that delivers a will feature DECO’s one-of-a-kind splashback became the top figure of a company exporting premium customer service experience. product, DecoSplash. to 40 countries, with 300 employees, and one of the first significant takeovers by Scm. The DECO Innovation Centre has been DECO founder and director Ross Doonan “To me and Alfredo, Giancarlo was like a architecturally designed by renowned believes the new centre will reflect the brother”, said Adriano Aureli. “We went a architecture firm ClarkeHopkinsClarke to company’s core values of quality and long way together, until in 1990 we acquired achieve a dynamic building and space that innovation. “The DECO Innovation Centre 75 percent of his business, as he had already will allow for continued development and will encourage our team to turn great ideas decided that he want to dedicate most of his change as the family-owned manufacturing and concepts into products and processes. It energy to motorcycling: he remained the business continues to expand. will be an educational facility for our partners technical director of Morbidelli, as well as a and suppliers, and it will be an inspirational business partner… “. He had started to build ClarkHopkinsClarke partner and architect space for our customers to come visit”. motorbikes in 1965 and he never stopped: his Jordan Curran said his vision was to racing department had bikes running in the transform DECO Australia's industrial The building structure will also include a world championship from 1969 to 1981 and warehouse into an innovation centre by large architectural canopy, floor-to-ceiling winning four world titles. A friend of Enzo using their world-class products in real life DecoWood windows, and other sculptural Ferrari, he was depicted as David against applications. DECO elements to welcome visitors as they Goliath, because he defeated the big Japanese enter the site. Inside the showroom customers brands, such as Yamaha, and Kawasaki. “DECO is a very innovative company with will find an inspirational space where the an extraordinary range of finishes and DECO team will help bring their design ideas He died at the Fano hospital, leaving his products. They are constantly creating to life. wife Augusta and two children, Letizia and and testing new material solutions for the Gianni, the latter a Formula 1 driver. His built environment. For this project, we The DECO Innovation centre is expected to heritage includes masterpieces like the 850 worked with the DECO team to shape a open late 2020. ❚ bike with V8 engine, a unique creation, with bright and flexible environment that would a few examples displayed at the Guggenheim allow their client base to interact with and Museum in New York, Bilbao and Las Vegas. ❚ understand the properties of their products. In particular we wanted to display products in natural light, exhibiting how they behave throughout the day and in different seasons. We also wanted to create a sensory experience, positioning products where people could get up close and even touch.” said Curran. Supplier June/July 2020 www.suppliermagazine.com.au
63mm FREE SPACE ENGINEERED BY HÄFELE MODERN, COMPACT DESIGN EASY PUSH-ON MOUNTING OF FRONT Minimal installation depth of 63 mm with an PANEL installation height of 172 mm noticeably Front panels can be installed and leaves more usable storage space in the removed quick and easy with toolless cabinet. installation. OPTIMISED LOGISTICS AND PROCESSING COMPATIBLE DRILL PATTERN Less components reduces transport and The plug-in pins on the base plate suit storage space. At the same time installation standard 32/37 mm line boring dimensions on is less complex and more time-efficient. the side wall and allow for a pre-installation of the fitting with just one hand. SELF-EXPLANATORY ADJUSTMENTS HIGH VERSATILITY IN PLANNING Intuitive and comfortable tension adjustment AND PRODUCTION from the front. 3D flap alignment with One model series with a sustaining capacity generous adjustment range. of up to 10.7 kg for 400 mm high flaps allows Integrated opening angle limiter 107° for a wide application range. to 90°. info@hafele.com.au 1300 659 728 www.hafele.com.au
News 6 A National Survey of the Joinery Industry During these past few months, Supplier 38% of respondents predicting automation Magazine has been proudly supporting the to be among the biggest growth areas within option to cut spending where they could. National Joinery Industry Survey. The team the next 5-10 years. Residential building work behind the goCabinets online cabinetry also joined with 38% to be the equal highest The National Joinery Industry survey revealed ordering platform organised and directly predicted growth area. The concerns and fascinating and insightful statistics and sent this survey to over 7,500 cabinet makers, challenges of the industry were also raised information on our industry as well as into installers, designers, and other industry as participants were asked to identify three the varying segments, ages, business sizes, professionals nationwide as well as promoted of their top concerns for the industry. 55% of and states that make up this industry. it online. respondents selected pricing pressures and operational costs as a leading concern for There are thousands of components that The start of June marks the release of the the future while competition from imported go a step towards improving the results published findings report. The Report delves products was a very close second with 53% of of a business or helping them prepare for into the demographic landscape of the respondents agreeing it was a top concern. the uncertainty of the future. Through joinery industry including leading trends, publishing these results goCabinets hope common practices and provides insight into The COVID-19 crisis in particular including that businesses will be able to find valuable the concerns among members of the industry the effects felt by industry members was also information that will assist in their overall including where they see it progressing in the tackled as 40% of recipients identified it as decision-making process as well as provide years to come. one of their leading concerns for the future. useful insights into the direction our industry More than 80% of participants highlighted is headed. Notable findings include the importance the negative impact from COVID-19, yet of computerisation and technology in this astonishingly 29% of those who were affected You can check out the full report by visiting modern industry. 67% of respondents use claimed they had not implemented any new the goCabinets website. ❚ design, production or CAD-based software business measures to combat this problem. within their business with this percentage increasing to 89% for larger businesses with The importance of marketing during more than 10 employees. The internet in this COVID-19 period also revealed some 3D Kitchen particular also showed its importance as a interesting findings as 23% of those affected large portion of respondents look towards by COVID-19 chose to increase their Software – winners online ordering for their materials (59%), marketing and advertising efforts and 6% hardware (49%), and flatpack (59%) needs. of those affected chose to decrease their announced marketing and advertising. While some chose Looking towards the future of the industry, to go on the front foot and compete harder for technology once again had its presence with the market share, a minority saw their best In conjunction with Supplier Magazine, Chris and Rose Adams of 3D Kitchen Design, would like to congratulate the following companies who have both won the fabulous 3D Software package: the National • Potters Bathroom and Kitchen Centre Joinery Industry • Joes Quality Country Kitchens SURVEY So, to those readers who have considered Powered by applying, please do not hesitate. For your chance to win a 3D Software package go to pages 28 and 29 for all entry details. ❚ Supplier June/July 2020 www.suppliermagazine.com.au
Manufacturing 8 A Positive Industry Slant Story by Philip Ashley COVID-19 hit Australia and the But behind all of this was some despair, online training as before. We had a small World hard. But what is the especially in Italy where most of our drop in sales in the Australian market, but feeling of industry suppliers imported machinery and equipment is this is beginning to pick up again.” about the recovery? Are made, and where the virus hit hardest. Many they optimistic or are they people known to customers in Australia died, concerned? We asked a number of suppliers of machinery, and tears shed by many of the people who have shared their thoughts for this story. “The view of the future software, and hardware both However, for others the impact was far less is definitely moving to here and overseas to comment severe, especially here in Australia and New and generally; the feeling is one Zealand. We’ve put together many of the a more positive one... of optimism. comments from international and local suppliers who told us what they did during we will return to a more When it became evident that the Coronavirus would become a major health issue that the crisis and what their view of the future is. We hope you find it compelling reading. normal state and an would affect manufacturing, most suppliers acted promptly and with a total commitment 3D Kitchen increasing confidence to their employee’s and customer’s safety. Chris Adams, owner of 3D Kitchen, leading to future Many companies set up management reflects, “From the onset of COVID-19, we committees that followed the restrictions at 3D Kitchen assumed there would be a customer investment. ” being imposed in their own countries and significant slowdown within the general the Countries to which they were exporting. cabinet-making industry, and this would Video conferencing; working from home have a negative effect on our own business. “The view of the future is definitely moving (WFH); smart and safe working practices As it transpired this was far less than to a more positive one. It is sure the and remote technical support all became anticipated. We have continued with the COVID-19 threat had a huge negative effect important tools to ensure their customers’ same level of contact from our existing on the world economy, and this will be felt needs were met. customers, providing remote support and for several years. But we are also sure that as the restrictions placed on business are gradually removed, we will return to a more normal state and an increasing confidence leading to future customer investment. One way 3D Kitchen aims to help cabinetmakers in Australia is to continue to offer our software as a give-away in Supplier magazine. We know this has been a great boost to many and we are committed to keep this going.” Altendorf Group Vit Kafka, is working in Germany this year but said in regard to COVID-19, “At Altendorf we all got to know ‘Zoom’ and ‘Teams’ very well during these challenging 10 Supplier June/July 2020 www.suppliermagazine.com.au
Manufacturing 10 times. We have done a lot of demonstrations everyone, but I am convinced that after on-line to the point where customers send this time, there will be a recovery. We must us their material for us to edge and produce work to be ready to take the opportunities a sample. That has been successful. We that arise. We must take advantage of this have also taken the chance to do a lot of accelerated cultural change that was already on-line training for our customers, dealers, underway. The factory evolves, the processes internally and with our subsidiaries. In late become more streamlined and automated May we were working on the concept of the and Biesse Group focuses on activities with Altendorf Virtual Tour.” greater added value. We will be even closer to our customers, able to accompany them in “Our service and spare parts have been this important cultural leap, cantered on the uninterrupted 24/7. In Germany, the digitalization and automation of production manufacturing is continuously running processes. Together we will do it”. in both the Altendorf and Hebrock plants. I have been always a firm believer that every Biesse Group Australia focused on remote, downside has an upside and there is no online demonstrations and live software difference with COVID-19. We have learned training. Positions were filled fast, and something, and we have implemented new additional classes were needed, such was ways. We are realistic that there is a long way the popularity of these events. Webinars to go but we are prepared. In Australia, the were arranged by brand sales managers footy season is on the way back and things and focused on different topics and shared are looking up.” useful and educational information. Biesse Group’s online tech talks included topics Above: Working safely at Biesse Italy Biesse Group with financial advisers on finance and the Federico Broccoli is Biesse Group Wood government incentives as well as the new CDK Stone Division Director. He said, “Today we are SME credit environment. Other topics from Jonathan Height, Joint Managing Director rediscovering an unusual closeness based Brand Sales Managers included tips to of CDK Stone said, “When the COVID-19 on technology that leads us to place greater better perform technologies and the current situation arose, CDK Stone responded value on connections and relationships. covid-19 situation. quickly and put in a range of measures that Sure, there will be repercussions for ensured the safety of our clients and staff. As a business, we investigated ways to work remotely and leverage technology in our “We will be even closer communication with clients. During these times, we have ensured that our high level to our customers, able of customer service and support has not changed. We have taken steps to keep vital to accompany them areas of our business open whilst remaining in this important safe and contactless.” cultural leap, cantered “We have seen a lot of interest in stone and its application. We believe this will flow on on the digitalization to support our clients and the wider industry. Growing with the processes we have already and automation of put in place, CDK Stone is developing more production processes. areas of the business to better accommodate our clients and raise our level of customer Together we will do it”. service even higher. As we develop a deeper understanding of how to better service Supplier June/July 2020 www.suppliermagazine.com.au
Manufacturing 11 our clients, we have shared this with our to happen anyway. I consider video calls customers to support the wider industry. especially useful, we save a lot on travel Looking to the future, we have already seen and hotel expenses, but limited to non- clients looking to invest in automation critical meetings. Preliminary contacts technology and machinery plant and finalization meetings will still have to equipment to leverage the opportunity be in person. My inborn optimism makes in the booming renovation market and me believe, once again, Italians will get to support their business when economic out of this crisis even stronger than before, conditions improve.” leveraging our ability to make the best out of impossible situations.” HOMAG Group Walter Crescenzi is Managing director, In Australia Director Ross Campbell sent HOMAG ITALIA. He said, “Although this Homag salespeople home on 16th March. emergency was unpredictable, our reaction Admin, spare parts, and service continued was so quick that even our super-organized as normal but with workplace distancing, German producers were amazed. While disinfecting, and sanitizing both at the it is clear that personal relations with office and with customers. The sales team people cannot be replaced by a video has been communicating digitally by conference, the events we experienced phone, email, ‘Skype’ and ‘Zoom’. Ross gave a boost to digital interactions, said, “This work has continued, and it’s accelerating a transition that was going been really cool to participate, to learn Lamello and Tenso are registered trade marks of Lamello AG. Lincoln Sentry and the Lincoln Sentry logo are registered trade marks of Lincoln Sentry Group Pty Ltd. Lamello® Tenso® P-10 Self-Clamping Connector The Tenso ® P-10 is a unique gluing aid, which eliminates the need for clamps or presses. Developed for mitres (45°) from a material thickness of 15mm or butt joints (90°) from a panel thickness of 12mm. • Invisible joining element with high clamping force. • No tools or clamps needed to install. • Snaps together and it’s ready to install - no waiting. • Available exclusively through Lincoln Sentry. Visit lincolnsentry.com.au or call 1300 551 919 @lincolnsentry Lincoln Sentry
Manufacturing 12 and watch how everyone responded and seen as an essential service. In some cases, adapted and applied the requirements embraced digital communications. I think our service people attended the customer at in order to continue working. The way everyone has found that when effectively specific times to ensure that no persons were businesses have diversified and adapted will used, these tools can be just as useful, it is placed at risk.” assist in our industry moving forward as definitely more efficient on everyone’s time. restrictions are raised.” I see the future with a fair degree of caution “Being wholly Australian owned, and our but not without some optimism either. From machinery manufactured in Australia, SCM Group the point of view of workplace practices, I we saw no impact on our production or Luigi De Vito is SCM Division Director think COVID-19 has driven change, some of customer support. Owners of Multicam (Italy). He comments, “The social-economic which I hope will become entrenched.” machinery had un-interrupted access to all impact of this pandemic is proving to be service and spare part items. This also meant deep at world level, with repercussions which Leda Machinery customers were able to take immediate could prove similar or worse than those Leda Machinery’s Peter Schilling reports, advantage of government incentives to previously experienced during the 2008 “March 16th Leda Machinery implemented upgrade plant and equipment, putting them financial crisis. The biggest change we have Phase one of our COVID-19 Strategy. In on the front foot as the recovery begins. seen is how we work and interact with our preparation for a downturn in business we There is no doubt that recovery will take business partners, dealers, and subsidiaries acted to immediately cease non necessary time, however we are optimistic that many around the world. In an international spending and reduce expenses, basically businesses will emerge stronger, with a more context which has seen key industry events going into ‘survival’ mode. We developed a diverse range of capabilities. Many have cancelled or postponed until possibly mid COVID-19 policy to protect our employees and already adapted and taken advantage of new next year, we are discovering and taking customers; limiting contact for technicians opportunities during the pandemic.” advantage other ways of doing business. working on site and had some of our people These include conference calls, practical working from home. The phones stopped Planit Cutting Edge demonstration, and on-line courses about ringing and customer confidence was down Solutions our technologies with businesses of all with the uncertainty of what was ahead.” Blake Cugley said, “We have been assisting levels, including artisans. With the ‘Maestro customers’ transition to working from home connect’ platform we provide instant access “However, after only a week customer through short term licence arrangements as to a vast range of services which allow wood confidence was coming back and the phones well as ensuring our Tech Support team were industry operators to be assisted by the Scm were ringing again. Two months later by available to assist customers who needed team even ‘virtually’ in order to maximise mid-May we were back in full swing. After a assistance moving their software to a new all the service and maintenance activities. slight delay with shipments from suppliers computer in order to take work home. Planit we took delivery of 11 containers in May and has been able to transition all our face-to- have a further 15 containers on order. With face events online, as well as all integrations so many businesses and industries affected moved online to ensure customers continue by COVID-19 we are thankful that the to move forward.” impact to us has been relatively low and are extremely optimistic for the future.” “It has been exciting to hear customers mention new enquiries coming through, Multicam aided by software such as Vortek Spaces, Stephen Heusz said, “We have been allowing them to sell online. Some of their operating more-or-less as normal during customers have moving their spending the crisis. We worked with our customers to from travel to renovation and updating ensure we followed all directives in relation their kitchens. Our industry needs to be to hygiene and personal distancing and yet commended in both the way they supported maintain the level of support our customers the community, but also the way they required. Because the majority of our approached working onsite. The fact that customers were able to remain in operation, many projects have been installed during the backup and support we provided was this period is testament to how our industry Supplier June/July 2020 www.suppliermagazine.com.au
Manufacturing Interior Design & Production Software Complete software solutions for the furniture design and manufacturing business Specialized for bespoke furniture Above: Virtual reality from SCM We all need to look at this crisis situation CNC as an accelerator for change, rethink our working practices, improve our production “The social-economic connection sites, and make them safer, healthier, and impact of this pandemic in less than a week more comfortable. Many of our customers stopped production but not their creativity. is proving to be deep They are making the most of this period to develop and implement new production at world level, with strategies, new business opportunities, new smart working methods and communication repercussions which Complete with customers and suppliers which perhaps, could prove similar ERP system in the past, they would have been unlikely to have given any thought.” or worse than those previously experienced during the 2008 financial crisis. ”. WOODSHOW (Dubai, Uae) Rahul Ranka is assistant project manager WOODSHOW (Dubai). He said, “Undeniably this global pandemic has affected the majority, if not all, of businesses and industries all over the world. However, we CAD+T Australasia Pty Ltd are optimistic that such negative impacts are only short-term. For the most part, it changed how businesses operated. Many Level 5, 23-25 O‘Connell Street operated remotely and relied on digital NSW, 2000 Sydney Phone: +61 (2) 800 620 67 E-Mail: office@cadt-solutions.com Web: www.cadt-solutions.com
Manufacturing 14 technology to enable communication and And changing everything is the only way collaboration. As an individual, I believe it to say that we have learned the lesson of also changed people’s perspectives on life this emergency. Think about continental and its vulnerability. There are different and intercontinental journeys, we will need possibilities and changes that can happen to increase safety measures… I believe in the future depending on how the this situation will have not only a strong society and countries exit this crisis and economic impact as everyone fears, but its repercussions. Preparation is the main also massive psychological consequences. key to survive the ‘post COVID-19 world’. People will be afraid to go ‘back to normal’. Businesses must be equipped to manage To go to a football match, travel in crowded potential setbacks and threats. Hopefully, transportation, walk around in shopping companies will take advantage of this malls packed with people. The quarantine predicament to build strength and a more improved the situation, but we must wait for solid management, and for people to foster a vaccine to be safer.” better relationships and a more meaningful lifestyle”. Andrea Bucciarelli is director Furniture systems REHAU (Edge Banding tapes) ITALIA. He said, “A great uncertainty “Everything will characterizes the days we are living in and unfortunately, even the post-Coronavirus change. And changing scenarios are unpredictable and unknown. everything is the only Before jumping to hasty conclusions, it will be necessary to see how the Italian system We are Italians, from Bergamo, and we are businesspeople, so we never give up. In our way to say that we have reacts. After all, national industries have a region, so many people have died that I relevant export share, so we also depend on cannot even remember how many messages learned the lesson of the epidemic progression in other countries. of condolence I have sent, but I am sure we Extraordinary and incisive measures are will make it!” this emergency.” necessary to face an unprecedented liquidity crisis and to support our sector, which Stefano Mauri is Co-owner, GIARDINA represents an essential supply chain for the GROUP, specialising in automated spray More Comments economic and social stability of Italy”. lines and with equipment in Australia. Anastasia Parlamentas said, “The COVID-19 Stefano said, “Most of all, we have learned pandemic has certainly presented some Fabrizio Azzimonti is owner, Ormamacchine that emergency management, for any type unique challenges to Nikpol. Normal face (Bergamo, Italy). He says, “I could never of emergency, should be one of the top skills to face interactions have changed, these imagine I would have talked about, and in any company. The costs of this ‘crisis’, changes look like they will endure long even less experienced, a situation that if you want to call it that, must be borne into the future. The safety of our staff and can only be described with one word: by everyone: governments, which will have customers had to become the key objective. apocalypse. The damage to the economy to do their best to support citizens and This meant a change in the way we used and image of our companies will be businesses; companies, that will pay a price, modern technology, to engage the market devastating, in the short term because we they must dare to invest and look ahead. and to display and explain the solutions of cannot fulfill the existing orders, and in And there will also be costs for individuals, our products safely. Social distancing rules the long term because there will be no people, families. I wish we can develop new have meant that normal practices had to be new orders. This crisis is much worse than capacities to understand, share, act like a evolved and refined. The future is unclear, September 11. As to my own company, we community.” hopefully the worst is behind us.” have realized that we must increase our digital transformation efforts and support Franco Tanzini is Co-owner VITAP Andrea Volpato is President, Fravol (Vigonza, marketing, communications, service, (Poggibonsi, Siena). He said, “At first I was Padua). He said, “Everything will change. e-commerce, and smart working practices. thinking about me being an animal in a Supplier June/July 2020 www.suppliermagazine.com.au
Manufacturing 15 need to sign off that they are a safe workplace, in line with COVID safety guidelines (e.g. no one on site is sick, travelled overseas etc). During this time, we developed new OH&S guidelines to incorporate increased hygiene measures and we will continue to do this for as long as necessary. As far as we are concerned, it was business as usual and we all continued working 5 days a week to be there when needed.” We Conclude We are incredibly lucky to be living in Australia or New Zealand and while there is some dissent over the measures taken to keep us safe, both governments have done a great job. In times of crisis, creativity will flourish, and the coronavirus pandemic will unleash a new era of innovation. The comments from our suppliers have reinforced the recent industry direction of digitalisation and in many ways, we were already prepared for what most believe must happen for our industry to prosper. Those that can learn and adapt will survive to take advantage of better times in the future. Survival will make way for more profitable times for both manufacturers and workers as circumstances improve. ❚ cage, the paternal relationship with the company interrupted, and “During this time, we developed new OH&S guidelines to incorporate increased hygiene measures and we will continue to do this for as long as necessary.” all sorts of thoughts like these. In reality it was like a ceasefire in what is a perennial battle of protecting the company, finding new markets, making new products and all the subjects that daily are on your desk. Everybody had to stop and stay in a time suspended in the clouds. From a very personal point of view living in the countryside with all my family around has helped me enormously and I have been focused on the family much more.” Katarina Partic said, “The Weinig Group (Australia) sales team was grounded at home but worked diligently over the phone and video conferencing calls. Weinig used the downtime to develop staff with further training (online/video) with our German product managers. The service team continued visiting customers for breakdowns, training and installs, however the customer did Supplier June/July 2020 www.suppliermagazine.com.au
Product Update 16 Introducing AvanTech YOU Increasingly, the customisation megatrend and blends in with furniture as a design is placing an even greater focus on the element. This permits handle less design in individual user with their very own personal uncompromising perfection both inside and preferences. Hettich, one of the world’s out. Given the ease with which a drawer can leading cabinet hardware and fittings be customised in terms of colour, shape and producers introduces the new AvanTech YOU material, manufacturers can stand out from Above: Hettich - Purist perfection: drawer system coming soon to the Australian the crowd. AvanTech YOU comes in three AvanTech YOU can be used to create market in 2020. Hettich not only takes drawer colours and five heights with aluminium or exceptionally slimline drawers without cover customisation to the next level but also wooden rear panels. The product range offers caps or visible screw heads, even in XXL furniture design. With its latest AvanTech designer profiles in stainless steel, chrome, format without sacrificing convenience. YOU platform system, Hettich is now forging aluminium look, walnut and oak look. The ahead once again. As a pioneer, Hettich clever part is being able to use any chosen presented the world’s first platform solution materials as well. This opens the potential Two drawers behind one front panel for drawer systems with InnoTech, back in for kitchen and furniture manufacturers to reliably open parallel with each other and 1996. The latest AvanTech YOU platform now set themselves apart from the competition; close gently. Three-dimensional drawer offers even more options for customising in with their own furniture design in different adjustment – in height, from side to side terms of colour, shape and material. price segments, targeted response to customer and in tilt – guarantees perfect reveal wishes and the system's cost effectiveness. alignment. AvanTech YOU is designed to impress with a sleek linear design, slender drawer AvanTech YOU provide the optimum solution What is remarkable is the ease in which side profile and at an impressive 13 mm for anyone wanting to design generously the platform concept can be adapted to suit thickness, the style is uncompromisingly proportioned, handle less furniture with manufacturing or buyers’ requirements; the sleek. The purist design keeps all working exclusive materials. The previous limits drawer can be used on two different runner components hidden into the slender drawer to creating handle less design as a result systems with the same cabinet body hole side. There are no cover caps or holes to of extremely large front panel weights or pattern, creating a flexible and cost-effective spoil the look of flawless beauty. The fitting formats are eliminated by Push to open basis for addressing different market segments deliberately recedes into the background Silent with multi synchronisation. and fields of application. The components within the platform can be easily combined with each other. At the assembly stage, there is no requirements to rout drawer bases and install catches, nor is it necessary to use rear panel corner connectors for wooden rear panels. As the rear panels come in the same width as the drawer base, this additionally saves time and money. Wooden drawers can also be used on identical runners without any facing panel as a statement in a kitchen's otherwise closed front panel look. AvanTech YOU is a product concept with a broad ranging line-up that makes it possible Above: Hettich - Quickly transformed: AvanTech YOU designer profiles in wood, stainless to reduce the otherwise usual variety of stock steel, aluminium or chrome look add an individualised look to the top of the drawer side items and permit individuality on all levels profile and are simply clipped into place. in a cost effective and easy manner. ❚ Supplier June/July 2020 www.suppliermagazine.com.au
Product Update 17 Functionality combined with design by Hafele Your project deserves the highest quality of hardware from hinge The handles are comfortable to hold, to handle. Hafele’s, newly released handle range will support your there are no unpleasant corners or edges work whilst helping to make your project stand out. The 14 different to impair the tactile experience, and designs are fully aligned with current industry trends including; are made of zinc alloy, aluminium and Textile, Nouveau Art Deco and Cube design. leather. The handles are suitable for any type of opening, allowing easy openening Handles are an important focal point of any project as they add a of heavy doors, like those on refrigerators, visual centre to any cabinet. Just think about the different style of dishwashers or pull outs for kitchen handles you would use for a farm-style kitchen versus an urban pantries. kitchen. With their hole spacing of 32 to 448 mm, they can be integrated in Hafele’s new handle range has impressed on an international scale. an active production process without problems. All handles are tested Being awarded with the Red Dot Design Award for the H1910 handle to comply with the industry standards in the kitchen industry as well that features the Textile theme, shows international recognition for as with their German label to meet the highest standards of quality exclusive trend design. and convenience. Handles and knobs no longer just serve functionality, but need to also For more information visit Hafele.com.au ❚ meet high demands when it comes to different finishes and designs. We see an increased popularity for black handles in vintage style but also a consistent demand for the classics in brushed nickel and polished chrome plate. Spindle Repair, Servicing & Refurbishment, balance & test as standard Supply new: HSD, COLOMBO, OMLAT etc. HSD spindle repair specialists SPINDLES NZ LTD 9 Larges Lane, Nelson mobile 021 023 89028 email info@spindles.co.nz www.spindles.co.nz Supplier June/July 2020 www.suppliermagazine.com.au
18 2020 Product Showcase Story by Philip Ashley Feature July is normally an exciting time for the Australian and New Zealand furniture and cabinet industries with new and interesting equipment and products at the bi-annual AWISA exhibition. The show may have been cancelled but your preferred supplier is still eager to provide you with the very latest technologies available. As I write this, I realise some manufacturers would have been at Xylexpo in Milan this last week in May, while most would be looking forward to AWISA in early July. Add the cancellation of Holz Handwerk in Nuremberg early this year and it’s been a tough year for trade shows. At Supplier we don’t imagine anyone will be traveling to a trade show until Interzum and Ligna, over a year away now but still with questions as to how many overseas visitors will actually make the trip to Germany. Analysts are saying business travel won’t get back to normal for two more years so the next show you can attend may very well be AWISA in 2022. For now, most machinery manufacturers would be concentrating on Ligna next year as the first major event to put their companies back on the map. The COVID-19 crisis has seen companies send most non-essential workers home to work, and manufacturing has been slowed. Delivery dates may be longer than usual and of course, product development has been affected. Almost no supplier is likely to release new product Top: Leuco Airstream. Above: Blum digital kitchen when no one is buying. Supplier June/July 2020 www.suppliermagazine.com.au
Feature 19 The world is in a temporary lull as the current situation stabilises, but it is certain that business will resume after the crisis. Trade fairs have a special significance because they serve as a driver and trendsetter for industry. Beyond this, trade fairs create space and encounters that cannot be depicted virtually. The industry focus should perhaps change as customers re-evaluate the way they live and look at what is important in their lives. Not only will the home be a space for multifunctional living, consumers will Above: Beck wood nail award also begin to rethink styling, layouts, and proportions in line with changing behaviours Companies will release new product between Xylexpo exhibition goes ahead but pundits and more time spent indoors. shows, but there is nothing like a big bash see this as too soon. It could be a potential and a major trade show is the perfect financial disaster if the conditions are not In times of crisis, creativity will flourish, opportunity to get industry and the trade right. However, the German interzum and and the Australian industry is particularly media together for a major new release. As Ligna show organisers are still proceeding as adept at giving the customer what they want. far as technology is concerned, we may see if those events will take place mid-2021. We Carla Buzasi speaks for WGSN, the ‘World's something new in November if the Italian will see. Global Style Network’ and says, “We are (02) 4648 1268 Info@Ville-Tec.com.au Woodworking Machinery, Sales, Service & Spare Parts. Australian Sole Agent for Costa, Striebig, and Gannomat. www.ville-tec.com.au Ville-Tec Woodworking Machinery
Feature 20 re-imagining what consumers will want in a post-Covid-19 world. We need to imagine a different future. Plan for multiple scenarios. Design for a new kind of consumer.” One particular suggestion is technology to connect those at home via virtual means or tech innovations. Some of the furniture and cabinet hardware companies like Blum and Häfele have already started to produce for this purpose. European machinery producers have been through a few challenging years. 2016 to 2018 sales were on a high, but exports fell almost double digits in 2019 with Australia recording 38% fewer machines from Italy, Above: Hettich multifunction living our biggest source of new equipment, with “We are re-imagining a value of just over 33 million Australian Dollars. The Italian Acimall Studies office what consumers will Industry 4.0 will continue to be a focus says this can only get worse after the for technological change. By 2021 Homag dramatic events of the first months of 2020. want in a post-Covid-19 Group expects to be able to provide digital In Germany, production generally continued during the crisis. Australian suppliers like world. We need to solutions for all customer groups. Biesse Group has already committed to achieving Multicam CNC; Ville-Tec; Harp Industries; imagine a different this goal. No longer the province of the Kitchen King (New Zealand); Timber Tools; biggest Tier-one Australian manufacturer’s, CarbiTool; Nikpol and Jobman (production future. Plan for multiple the typical 8-10 person small to medium software) may still be affected in sourcing overseas parts and products, but only scenarios. Design for a Australian enterprise (SME) will be able to make use of technologies from all the marginally, and some may not affected at new kind of consumer.” major suppliers that only a few years ago all. were just ideas. Things like virtual planning; integration of machines; predictive maintenance done with virtual reality. As the crisis abates, there is still plenty of good news starting with ground-breaking machinery technologies released from Altendorf and Felder. Egger (Nikpol) and Fenix continue to break new ground with surfaces. Prestigious awards went to the Grass Kinvaro T-Slim flap lift system; BECK’s innovative wood nail system and Leuco for their Airstream tooling. Fully integrated production cells can now be provided for even the smallest enterprises by the major suppliers Biesse; Homag; SCM and other equipment brought in by agents. It’s going to be an exciting time when things finally get Above: Biesse Ray Force back to ‘normal’ whatever that may be. ❚ Supplier June/July 2020 www.suppliermagazine.com.au
GERMAN ENGINEERING AIR Where quality becomes a brand Nikpol is proud to introduce Blaupunkt Kitchen Appliances to Australasia. Blaupunkt is a 100 year old European brand synonymous with quality, innovation and value. WATER As a sign for tested quality, the blue dot has jumped from headphones to car radios and now to the kitchen. First as a newcomer entering the market from the audio sector, the Blaupunkt brand has now also proved itself in the area of electrical appliances for the kitchen. Look or function: Blaupunkt appliances harmonise and communicate with each other, creating unique appliance concepts. Whether it’s sizzling and steaming on the stove, something promising is stewing in the oven with sophisticated operation and a large selection of programmes and functions turn kitchen work into an experience. Rediscover the kitchen in your trip through the worlds of Blaupunkt. Only HEAT once each and every detail has been considered, each idea bears fruit and everything works together perfectly – that’s when the greater whole comes into being: the special kitchen experience worthy of the blue dot. Enjoy it! Tel 1300 645 765 Head Office (VIC) QLD NSW Web www.nikpol.com.au 6-12 Fairchild Street 19 William Farrior Place 2/5 Bessemer Street, Email sales@nikpol.com.au Heatherton VIC 3202 Eagle Farm QLD 4009 Blacktown NSW 2148
4 Commercial Joiners reveal how Empower Factory Productivity & Scheduling Software has transformed factory productivity and profit By Sean O’Sullivan, B Com (Hons) Otago University PEPPERTREE FURNITURE (ADELAIDE, SA) PREMIER FURNITURE (SYDNEY, NSW) MARK TOZER, MANAGING DIRECTOR PETER LANGFORD, MANAGING DIRECTOR “Empower Software has made a substantial improvement to factory “At 10 weeks of using Empower Software we got 46% increase in productivity and bottom line and we would not be without it” factory productivity, at 6 months we had got to a 86% increase and at 3 years we had got a 100% increase in factory productivity. On Key Points factory productivity increases alone generated by Empower Software • Our factory staff have really stepped up to the mark and consistently our annual profit has increased by approximately $200,000” meet and beat the budgeted times on the factory PCs, using Empower • Empower provides factory staff with a tool to be aware of their own Key Points productivity • Empower is the tool that our factory staff use to bring their jobs in • The software is brilliant at staff performance reviews on budgeted time • We give individual factory staff reports on their weekly productivity. • Our factory staff culture is far better as a result of being time and This is invaluable feedback to them to keep their productivity up job focused • Empower gives us accurate times on jobs to allow us to carry out a • Each factory staff member gets paid bonus for meeting their sensible job cost (ie back cost) on completed jobs so we can refine personal productivity goals. This comprises capping their downtime our future budgeted labour in our costings and quotations and meeting times on jobs each week • Empower is designed specifically for my role as production manager • The brilliant thing about how Empower has worked for me from day to ‘track, report and substantially increase factory productivity’ and it certainly works for us 1 of putting it in, is it simply reported area by area, in small bite size • Empower times are the truth and accurate – with evidence on issues pieces each issues that I could address, precisely where I needed to I act immediately start focusing to get things in order and up to scratch, which I simply • Empower is the most positive thing we have done in 10 years followed through on • It certainly makes guys on the factory floor focus on their jobs and • We have used Empower accurate actual times on products their times to go back and accurately cost our labour and set consistent margin across our products and quoting. This has enabled us to Core Products Manufactured Wide range of standard and custom office furniture significantly increase our profit margin across our sales. (or Core Business) Any Key Background 2009 Empower Software was recommended to Core Products Manufactured (or Panel and Steel Tube Framed Furniture Information us, a factory productivity software and consultancy Core Business) business, which had 10 years experience in our Any Key Background Information We operate the largest retail outlet for industry and a solid track record of increasing their commercial furniture in South Australia clients factory productivity by 15 to 80%. # Factory Floor Staff 20 # Factory Floor Staff 15 # Total Staff 25 # Total Staff 20 Annual Revenue (approx) $4 Million Annual Revenue (approx) Confidential Factory and Office Size m2 4100m2 Factory and Office Size m2 Large # of CNCs We run two Sleco beam saws, two Biesse # of CNCs 2 borers, one SCM edge bander and a Stefani Geography Serviced All Australia edge bander Staff Times on Jobs Recording Our production manager Robert advised “prior to Geography Serviced All States prior to Empower 2009 we were attempting to run our factory and our Staff Times on Jobs Recording prior Our factory staff manually filled in their lie labour the manual way, which was no different to how to Empower sheets at day end factories were run in Australia over 100 years ago. Years in Business 35 Stepping up to using factory PCs and time tracking software has been a quantum leap in professionalism Staff Groups Tracked on Empower All Factory Staff and productivity for Premier Furniture Years using Empower 9 years to date (at 2018) Years in Business Since 1959 Number of PC’s on the factory 8 @ 2nd hand PCs plus we have Empower on Staff Groups Tracked on All staff in all work centres throughout the factory floor with Empower on our CNC machines Empower floor Number of our Managers using 3 Years using Empower 12 months to date (as at Jan 2011) Empower Number of PC’s on the factory 4 Estimated Factory Productivity I thought that my factory was productive before floor with Empower on Increase on Empower putting in Empower but really had no way of knowing whether I was productive or not at Number of our Managers 2 the time. Looking back on it I now know that using Empower my factory was terribly unproductive prior to Estimated Factory Productivity Substantial improvement to both our factory Empower. Increase on Empower productivity and our annual profit
TASKER JOINERY (SYDNEY, NSW) FINECUT JOINERY (SYDNEY, NSW) GREG TASKER, MANAGING DIRECTOR MITCHELL BLACK - PRODUCTION MANAGER “We have achieved a 25% increase in our staff and factory productivity” Key Points • It has been much easier and more accurate for us to provide clients “Using Empower we are getting 20% more joinery out the door each with an ETA, especially when using both Empower Time Tracking month. Our business consultant confirmed that a 20% increase in and Job Scheduling Software our factory productivity would increase our annual profit by an • Empower and the factory PCs force factory staff to be aware of their estimated 60%” budgeted and actual times on each job and take responsibility for jobs they work on Key Points • Our factory staff are aware of how long they are taking on a job • For the first time in many years I enjoy coming to work, because realise the importance of finishing on time the Empower system has my entire business monitored and well • Empower has helped management and the sales team ensure in control. I am no longer stressed as I used as I used to be, due that our prices are accurate as far as our labour component is to inadequate monitoring. I now feel as if my management, office concerned staff factory staff and site staff are now “in the same boat and Core Products Manufactured (or Core White Good Appliance Displays mainly rowing in the same direction” Business) • At 2 years of using Empower our factory productivity has increased % Production is custom made - one off 100% by an estimated 20% designs (each job different to the last) • When I finally retire I will be able to pass on to my son a business # Factory Floor Staff 5 with far better: systems and controls and a business that is far # Total Staff 13 more: productive and profitable Annual Revenue (approx) Confidential Core Products Manufactured (or Core Interior fit outs, commercial joinery and Factory and Office Size m2 1000m2 Business) kitchens # of CNCs 1 CNC and 1 computerised panel saw % of Jobs Custom One Offs 100% Geography Serviced Mostly Sydney and NSW, however we go # Factory Floor Staff 8 nationwide # Total Staff 13 Staff Times on Jobs Recording prior to No form of time tracking previously Empower Annual Revenue (approx) 2.3 Million approx. Years in Business 18 Factory and Office Size m2 800 square metres approx. Associations and any positions held FIAA # of CNCs 1 Staff Groups Tracked on Empower Factory staff, pre production staff in office Geography Serviced Sydney mainly and site workers Staff Times on Jobs Recording prior to Factory staff manually recorded their Years using Empower 3 years Empower times on jobs daily Number of PC’s on the factory floor with 3 Years in Business 31 Empower on Associations and any positions held Housing Industry Association Number of our Managers using Empower 3 Staff Groups Tracked on Empower Office, factory and site staff Estimated Factory Productivity Increase We have achieved a 25% increase in our Years using Empower 2 on Empower staff and factory productivity. We have Number of PC’s on the factory floor with 2 PC’s maintained production levels and not Empower on had to replace 2 staff that left (1 position in factory and 1 on site), so our current Number of our Managers using Empower 3 8 staff are doing the workload of our 10 Estimated Factory Productivity Increase Using Empower we are getting 20% staff previously. This is a 25% increase in on Empower more joinery out the door each month staff and factory productivity. Please contact us anytime for an information package, a software demonstration or pricing Founding Director Sean O’Sullivan B Com (Hons) +64 27 2284211, phone anytime sean@manufacturingandengineering.co.nz FACTORY PRODUCTIVITY & JOB SCHEDULING SOFTWARE BE IN TO WIN FREE EMPOWER FACTORY PRODUCTIVITY AND JOB SCHEDULING SOFTWARE! Email your company name and contact details to vicky.cammiade@elitepublishing.com.au for your chance to win. Conditions Apply.
Feature 24 Empower - key benefits of software implementation Empower Factory Productivity and “Early adoptors of tablets on the work 7. Of those 10% or less of Australian Scheduling Software’s plan for AWISA shop floor and factory productivity and joiners who have invested in any form 2020 was to present key statistics from scheduling software commenced using or training in or adoption of Lean the Australian Joinery Industry, on a this technology in the Australian Manufacturing, Industry 4.0 and series of four 100 inch TV monitors. Daily joinery industry in 2006, 14 years ago”. Advanced Manufacturing the substantial presentations detailing market indusrty majority have not invested in a tool research into the way joiners operate and the 4. 95% of Australian joiners who use work and technology to collect labour and benefits of implementing factory productivity shop completed manual time sheets to production information accurately and scheduling software where the focus of record hours worked on their jobs or from workshop floor in real time to Empower’s exhibit. those joiners who do not record their enable effective implementation of labour hours on jobs at all take 20% to and effective on going use of Lean The 8 key statictics are unpacked and 40%+ additional hours at 20% to 40%+ Manufacturing, Industry 4.0 and addressed by Sean O’Sullivan from higher labour cost than those joiners who Advanced Manufacturing. Empower below. use tablets on the factory floor and factory productivity and scheduling software. 8. 27 business and management failings 1. 30% of Australian joiners still use work exist for those joiners who use work shop shop staff completed manual time sheets “Furthermore, tablets on the work shop staff completed manual time sheets to to record their work shop staff times on floor and factory productivity and record hours worked on jobs or for those their jobs. scheduling software for a joiner with, for joiners who do not record their work example 10 work shop staff, will generate shop staff hours worked on jobs at all. “Manual time sheets were used in 80 hours additional production per week Australian joinery and manufacturing and $6,000 additional revenue per week. “This list of 27 business and management almost 100 years ago”. failings is available on request sean@ 5. 10% or less of Australian joiners use manufacturingandengineering.co.nz 2. 60% of Australian joiners do not record some form of scheduling software to work shop time on jobs at all. schedule forward work. If you wish to discuss the technology of tablets on the work shop floor and factory “This is mainly because joiners know 6. 10% or less of Australian joiners have productivity and scheduling software phone that the information from work shop invested in any form of training in or email Sean at Empower. staff completed manual time sheets is or adoption of Lean Manufacturing, too little, too late and too inaccurate. Industry 4.0 or Advanced Manufacturing. web www.empowersoftware.co.nz ❚ Not recording work shop time on their jobs occurred in Australian joinery and manufacturing almost 100 years ago.” 3. 10% or less of Australian joiners use some form of tablet, PC, bar code scanner or other device on work shop floor and some form of software to track jobs, tasks and individual staff – to provide accurate individual staff and job tracking in real time. Supplier June/July 2020 www.suppliermagazine.com.au
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