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Investment Memorandum - Jul 2016 Nhung Thi Hong Nguyen, Quynh Huong Nguyen, Yu Luo, David Bodika - Hire Lily Nguyen | Investment ...
Investment Memorandum
                Jul 2016

Nhung Thi Hong Nguyen, Quynh Huong Nguyen,
            Yu Luo, David Bodika
Investment Memorandum - Jul 2016 Nhung Thi Hong Nguyen, Quynh Huong Nguyen, Yu Luo, David Bodika - Hire Lily Nguyen | Investment ...
Agenda

     1   INDUSTRY ANALYSIS

     2   COMPANY OVERVIEW

     3   ACQUISITION PROPOSAL

     4   APPENDIX
Investment Memorandum - Jul 2016 Nhung Thi Hong Nguyen, Quynh Huong Nguyen, Yu Luo, David Bodika - Hire Lily Nguyen | Investment ...
UK Internet Service Providers Industry

Key points within the industry                                                              Key statistics snapshot
•     The UK Internet Service Providers Industry includes operators that deliver internet
      access via fixed lines to businesses, households and the government. The
      industry revenue has grown with a CAGR of 4.6%1 over the past 5 years, much
      outperforming other telecommunications industries
                                                                                            5 ISPs own 92% of market share (2014)
•     The industry is projected to grow at a CAGR of 3.5% to reach £8.7bn over the 5
      years through 2020-212
                                                                                                   Others              8%
•     The market has high level of concentration, with top 5 players having market                    EE         4%
      share of 92%. More than 60 other competitors occupy 6% of market share3                    TalkTalk                     14%
                                                                                             Virgin Media                             20%
•     The industry is characterized by a high level of competition which is favored by
      policy makers as it benefits customers and protects them from potential abuses                  Sky                               22%
      (monopoly or oligopoly)                                                                          BT                                                32%
                                                                                                            0%         10%          20%        30%             40%
•     Competition is likely to increase significantly over the next 5 years as companies
      intend to use their economies of scale to expand their product ranges and client      Moving towards quadruple service
      base. One of the trends is moving towards quadruple service (providing 4
      services including wired and wireless telephony, broadband and TV)
                                                                                                                      BT     Sky     Virgin   TalkTalk    Vodaphone
•     BT’s recent acquisition of EE - the wireless telecom leader - demonstrates the                                                 Media
      move towards quad-play. BT used to be a state-owned monopoly ISP until its
      privatization in the 80s. BT’s acquisition of EE can strengthen its dominant          TV
      position that can hurt competition and other competitors. BT now can
      continue to abuse its control of Openreach (the copper cable system of all other
                                                                                            Broadband
      ISPs), and charge high price to its customers

•     Others ISPs are also considering M&A as a way to expand market share and              Fixed line
      increase competitive advantages. E.g.: Sky is expected to enter mobile telephony
      market, Three can potentially acquire O2.                                             Mobile
1,2  Source: IBIS World
3   Source: Ofcom
UK Internet Service Providers Industry – Five Force Analysis

   Threat of new entrants – HIGH                                     Bargaining power of buyers – HIGH
                                                      Threat of      Price is usually the most important factor in
   The barriers to entry in this industry are
                                                        new          choosing a ISP.
   the lowest of all telecommunications
   industries. This is highlighted by the high        entrants
   number of small operation ISPs                      HIGH
                                                                     Threat of substitutes - MEDIUM
                                                                     Substitute for fixed line internet can be mobile
                                                                     internet. But most ISPs tend to provide both

                                     Bargaining                    Bargaining
                                                     Competitive
                                      power of                      power of
                                                       Rivalry
                                      suppliers                      buyers
                                                       HIGH
                                       HIGH                         HIGH

                                                                     Competitive Rivalry – HIGH
                                                                     Competing market share from well-
                                                                     established players such as BT is very
   Bargaining power of suppliers - HIGH                              difficult. As competition intensifies in this
   The national broadband network (OpenReach)         Threat of      industry, the need for innovative marketing
   is controlled by BT. Other ISPs such as Sky and   substitutes     and pricing campaigns to win subscribers is
   TalkTalk rely on the regulated wholesale access   MEDIUM          increasing. Large companies with operations
   to serve their broadband and telephone                            across the media sector are in a better
   customers                                                         position to compete on price.
UK Mobile Industry

Key points within the industry                                                                              Key statistics snapshot
•     Industry revenue decreased at a CAGR of 2.7% in 2011-20161, owing to falling demand for voice
      services, lower call and text charges and competing attempts to retain customers.

•     Industry gained more subscribers thanks to higher demand for data and smartphone. The
      proportion of UK adults with smartphone increased from 51% in 2013 to 66% in 20152. Meanwhile,
      the number of active mobile subscriptions jumped from 80.6 million in 2010 to 83.7 million in 2015.
                                                                                                            4 mobile carriers own 96% of market share (2015)
•     However lower average revenue per user reduced overall revenue.

•     Concentration in the industry is high, with the four largest companies estimated to account for           EE, 31%                     Vodafone, 25%    Others, 4%
      95.8% of the market in 2015-163. EE was the market leader in the mobile industry. There are many
      small businesses that offer mobile services. None of these companies directly competes with the big
      four in a significant way
                                                                                                                                O2 by                   Three by
•     The resulting pressure on operators has increased the importance of scale. In order to secure                           Telefonica,              Hutchison,
      revenue, UK mobile operators have high pressure of increasing customer base to achieve                                     29%                      11%
      economies of scale.

Higher demand for smartphone and data Vs. Lower ARPU

• Higher demand for internet browsing, checking
                                                                    HIGHER                           LOWER           • VoIP apps such as WhatsApp, Skype and
  emails, social media, using game, news & other apps
                                                                  DEMAND FOR                        AVERAGE            Line bypass traditional distribution by
• Rapid growth of online mobile shopping, otherwise                                     Vs.
                                                                  SMARTPHONE                      REVENUE PER          providing services over the internet
  known as m-commerce
                                                                   AND DATA                           USER           • Competition among mobile carriers
• The development of the app market

                                                                    DOWNWARD PRESSURE ON INDUSTRY
                                                                           TOTAL REVENUE
1,3  Source: IBIS World
2   Source: Ofcom
UK TV Industry

Key points within the industry
•     UK TV industry includes providers that bring a deluge of digital, cable, internet and satellite TV services in both paid and free-to-watch options.

•     The UK television industry generated £13.2bn in revenue during 2014, a CAGR of 3.5% over the past five years1.

•     Pay TV subscription revenue reached £6.0bn in 2014, accounting for 45% of total TV revenue. Pay TV is one of the main drivers behind the industry’s growth, with a
      CAGR of 5.2% over the last five years2

•     The UK TV market is highly concentrated. Currently the main TV providers in the UK are Sky, Virgin Media, BT and TalkTalk.

•     There were 17.4 million pay TV subscribers in the UK in 2014, with Sky accounting for 61% of market share and Virgin Media 22%3

•     Sky is the market leader in the UK Pay TV Industry, having been the most successful in developing products, retaining customers and lowering churn (percentage
      of subscribers who discontinue their subscriptions)

•     TalkTalk just launched TV service in 2013, but has become the fastest company to develop TV business with 1.1 million subscribers in 2015

Total TV industry revenue                                                       Pay TV operators ranked by No. of subscribers in the UK in 2015 (in 1.000)

         13.5                                                     13.2                 14,000
                                                                                                     12,000
         13.0                                           12.8                           12,000
                                        12.4   12.5
         12.5                                                                          10,000
         12.0                    11.8                                                   8,000
         11.5       11.1                                                                6,000
                                                                                                                    3,734
         11.0                                                                           4,000
                                                                                                                                  1,900
         10.5                                                                           2,000                                                    1,100      1,000
         10.0                                                                              -
                    2009         2010   2011   2012     2013      2014                                Sky       Virgin Media     Freesat       TalkTalk     BT

1,2  Source: Ofcom
3   Source: Strategy Analytics
UK Telephone Industry

Key points within the industry
•       The industry has struggled in recent years as demand for traditional voice services has fallen. Total industry revenue declined at a CAGR of 4% for the past five
        years and is estimated to continue the drop at a CAGR of 3.2% in the next five years1

•       Some factors resulting in this trend include:
           •   Competition from mobile phone operators and other substitute services. The average cost of a mobile call in pence per minute is about a third cheaper than a
               fixed-line call2
           •   Cheaper option for Internet communication media, such as email, instant messaging and VoIP3.
• The market is highly concentrated. BT is the market leader, generating around 54% of industry revenue. Top 4 participants, including BT, Sky, Virgin Media, and
  Vodafone, generated about 80% of industry revenue in 20154
• Convergence between mobile and fixed-line telephone services will be an important theme over the next 5 years. Offering bundled packages that combine
  telephone, broadband services, cable TV and mobile services in one bill will result in cheaper prices for customers, but will also drive down industry profit margins.
  More M&As will be carried out and this will change the competitive landscape of the industry over the next five years4
                                                                                             Fixed-line call volumes have been declining at a CAGR of 9%
Key statistics snapshot                                                                      over the past 5 years5

                                                                                                                          140   130    124

                                                                                                    Billions of minutes
                                                                                                                          120                 112
                                                                                                                                                     103
                                                                                                                          100                               92
                                                                                                                                                                   80
4 operators own 80% of market share (2015)                                                                                 80
                                                                                                                           60
                      BT, 54%                 Sky, 13%       Vodafone, 5%                                                  40
                                                                                                                           20
                                                                                                                            0
                                                                         Others, 20%                                            2009   2010   2011   2012   2013   2014
                                                      Virgin Media, 8%
1,2,4 Source: IBIS World                        5   Source: Ofcom
3   VoIP: Voice over Internet Protocol
Agenda

     1   INDUSTRY ANALYSIS

     2   COMPANY OVERVIEW

     3   ACQUISITION PROPOSAL

     4   APPENDIX
TalkTalk Group PLC Overview

Summary                                                              Financial performance
Headquarter        Evesham Street, London, UK                        (£ mil, except per share data)                            Projection period
                                                                                     2014A 2015A           2016A    2017E    2018E 2019E 2020E            2021E
Industry           Fixed line Telecommunication
                                                                     Revenue          1,722    1,795        1,835    1,872    1,966    2,025    2,085      2,138
Founding           2002, as part of Carphone Warehouse Group         % Growth         3.1%     4.2%         2.2%     2.0%     5.0%      3.0%     3.0%      2.5%
                   PLC                                               EBITDA             191      199          177      206      241      273      308        342
IPO                TALK 2010 on the LSE                              % Margin        11.1%    11.1%         9.6%    11.0%    12.3% 13.5% 14.8%            16.0%
                                                                     CAPEX              107      112          166      131      133      132      130        128
Employees          2,290                                             % of Sales       6.2%     6.2%         9.0%     7.0%     6.8%      6.5%     6.3%      6.0%

Geographic mix     UK                                                 Share price                      £    2.19             FY17E
                                                                      Full Dil Shares (m)                    958             Revenue         1,872        1.12x
Product offering
                                                                      Equity value                         2,100             EBITDA            206        10.2x
                   Provides broadband and landline telephone             Plus Debt                           709             FY18E
                   services for private households under the AOL
                                                                         Less Cash                          (10)             Revenue         1,966        1.07x
                   Broadband brand
                                                                      Fully Dil EV                         2,799             EBITDA            241         8.7x
                   Offers mobile services to phone and
                   broadband customers through a Mobile Virtual       52-week trading overview
                   Network Operator (MVNO)
                                                                                                                                               FTSE250
                   Provides a triple-play package of IPTV, video
                   on demand, telephony and broadband internet
                   access with 2 options available – Plus TV or
                   Essentials TV
                                                                                                                                               TalkTalk
                   Offers a wide range of voice, data connectivity
                   products and interconnection services to
                   business customers and other carriers
Company Overview

Overview                                            TalkTalk’s development owed largely to M&A activities
•     TalkTalk Telecom Group PLC is a              • UK operations of                                                                      • Blinkbox (£6m)
                                                                                               • Executel Limited
      United    Kingdom-based    quadruple           Tiscali     S.p.A                                                                     • Virgin Media off-net
      provider of communication services,                                    +117,000          • GreystoneTeleco         +305,000
                                                     (£238m)                                     m Limited ((£15m)                           base (£25m)
      which include fixed line broadband,                                    customers                                   customers
                                                   • UK Telco Limited                                                                      • Tesco broadband &
      voice telephony, mobile and television
      services.                                      (£6m)                                                                                   voice base (£18m)

•     TalkTalk is one of the four leading
                                                          2010                                         2012                                      2015
      ISPs in the UK, accounting for 14% of
      market share in terms of the number of
      broadband subscribers in 2015                                            2011                                       2014
                                                                         • Opal 2CCH &
•     The Company offers its services to the                               Southern                                  The remaining 75%
      UK households under TalkTalk brand                  +1.7m            Communications             +148,000       stake  of    Future        +230,000
      and to businesses under TalkTalk                   customers         Limited (£4m)              customers      Office                     customers
      Business                                                                                                       Communication Ltd
                                                                         • V Network Limited
                                                                           (£1m)                                     (£3m)
History                                                                    Market share has been declining1

                                                                                23%
•     Founded in 2003, TalkTalk was part of Carphone Warehouse
      (CPW) for 7 years until 2010 when it demerged and was listed on                          20%
                                                                                                             18%         17%
      the LSE. As one of the leading telecom companies in the UK,                                                                     16%
      TalkTalk has a relatively short history compared to other                                                                                      14%
      competitors (BT and Sky, founded in 1846 &1989, respectively).
•     TalkTalk’s development owed largely to M&A activities and
      customer acquisition activities. From 2010 to 2016, TalkTalk has
      acquired more than 10 telecommunications companies.

                                                                                2009           2010          2011        2012         2013           2014
1   Number of subscribers, source: Ofcom
Strategy Overview

 Strategy                                                       Low-cost broadband

                                                                •   Among four key ISPs, BT and Virgin Media          Fixed broadband price from major ISPs1
                                        Integration of
                                        customers                   are positioned at the premium end of the                           Standard    Standard,       ≥ 30         ≥ 30
                                        gained through              market, with significantly higher price points.                     & fixed    fixed line    Mbit/s &      Mbit/s,
                                        acquisition                 They focus on speed reliability of broadband
                                                                                                                                          line     & pay TV     fixed line   fixed line
                                                                    connections. Sky focuses on content and
                                                                    discount for packaged services.                                                                          & pay TV
                                                                                                                      BT                 21.49       24.49        24.49        24.49
                                        Growing range           •   TalkTalk targets on value-for-money
                                        of data services            broadband service through Local Loop              EE                 26.35       29.35        36.35        39.35
                                        for businesses              Unbundling (LLU). Unbundling allows the use
                                                                    of existing cables from BT to provide services    Sky                23.90       33.89        26.40        46.40
                                                                    to consumers. This can result in higher
                                                                                                                      TalkTalk           21.70       26.70        31.70        36.70
                                                                    speeds and lower pricing because TalkTalk is
                                       Delivering value             still able to decide their own tariffs            Virgin Media         -            -         34.49        38.99

       5                               for money quad
                                       play services            Key points about TalkTalk’s strategy                             Broadband complaints per 100k customers2
principles                                                      •   Low pricing makes TalkTalk more sensitive to                 40
                                                                    competition and price wars in the industry
                                        Improving                                                                                30
                                        operating               •   Maintaining low price in the long term has become
                                                                    a challenging target. Since May 2015, TalkTalk has           20
                                        efficiency and
                                                                    announced price increase for 3 times (May, Jun, Oct)
                                        effectiveness               in most of service lines and also changed the terms of       10
                                                                    some of its plans to make them less generous.                0
                                                                                                                                      Q1'14 Q2'14 Q3'14 Q4'14 Q1'15 Q2'15 Q3'15 Q4'15
                                                                •   Despite spending a great deal of money on M&A,
                                        Offering fibre              TalkTalk’s market share has been declining                            TalkTalk                   BT
                                        access                                                                                            Sky                        Virgin Media
                                                                •   TalkTalk faces more customer complaints than other
                                                                    ISPs                                                                  Industry average
 1   Source: Pure Pricing UK Broadband Briefing, 10 June 2015
 2   Source: Ofcom
Financial Highlights

Highlights                                                                                                              Revenue mix

•           Revenue breakdown includes on-net, off-net1 and corporate customers. Revenue from on-net customers                  1,600
                                                                                                                                                                             1,333       1,399
            has increased at CAGR of 6.6% over the past 5 years, while corporate revenue also increased at CAGR                 1,400                           1,259
            of 5%. However, revenue from off-net base has been declining. The off-net base therefore was disposed                                     1,170
            in FY2016 as this is proved to be a less profitable business.                                                       1,200       1,084
                                                                                                                                1,000

                                                                                                                    £ million
•           Thanks to the Company’s strategy to focus on high-margin products for on-net customers, gross profit
            margin improved from 50% in 2010 to 54% in 2016.                                                                         800
                                                                                                                                     600
•           However, operating expense has been a burden to company’s EBITDA and EPS. Heavy investment                                          316       322          340        375        384
            in customer acquisition, M&A and marketing activities has caused operating expense to increase since                     400      287
                                                                                                                                                        178         128
            the company’s demerger from Carphone Warehouse in 2010. EBITDA, therefore, has been struggling in                        200                                         87         55
            recent years.
                                                                                                                                      -
•           While EPS has been decreasing, TalkTalk managed to increase dividend per share over the years.                                   2012      2013        2014         2015      2016
            However, the BOD’s commitment to raise dividend per share by 15% each year will put pressure
            on the company’s ability to generate cash flow in years to come                                                                  On-net      Off-net       Corporate

Historical EBITDA                                                Historical margins                                     EPS and DPS
            400                                                                    55% 55% 55% 54%
            350
                              343                               60%    50% 50% 52%                                              20                                                         15.9
                                    294                         50%                                                                                    14.9                       13.8
            300                                                                                                                 15                                        12.0
                                                                40%                                                                                             10.4
£ million

            250         219                                                                                                                              9.0
                                          187   183             30%                  20% 18%                                    10
            200   172                                 174                                                                                      5.6              10.6
                                                                20%    10% 12%                   11% 10%    9%                                                            3.0
            150                                                                                                                  5                                                 7.7
                                                                10%                                                                                                      0.2
            100                                                  0%                                                              0              3.7
             50                                                        2010 2011 2012 2013 2014 2015 2016                                 2010 2011 2012 2013 2014 2015 2016
              0                                                                                                                 -5
                  2010 2011 2012 2013 2014 2015 2016                      Gross margin          EBITDA margin                                        Dilutted EPS            DPS
1off-net customers refer to customers who are served via BT equipment in local exchanges on a
wholesale basis, rather than via TalkTalk’s own – which is called on-net customers
Financial Highlights (cont.)

Highlights                                                                                              Debt/Equity ratios of major ISPs

•          Total debt has nearly doubled over the last five years in order to fund for                  3.50                 3.07
           intensive capital expenditure and continuous growth in dividend. In FY 2016 only,            3.00                                          2.7
           net debt increased by £90m to £679m (FY15: £589m) driven by an increase in the
           dividend, exceptional costs and increased capex. TalkTalk total debt to total equity ratio   2.50
           is currently at 3.07 times, higher than BT (1.37), Sky (2.70) and Vodafone (0.43)            2.00                                                                   1.68
                                                                                                                                        1.37
                                                                                                        1.50
•          Cash flow from operation activities (CFO) was positive since 2010 and was one of the
           major funding sources for TalkTalk’s intensive investing activities                          1.00
                                                                                                                                                                0.43
                                                                                                        0.50
•          In the future, the company’s commitment to growth in capital expenditure and dividend
                                                                                                          -
           will generate more pressure on its cash flow and leverage
                                                                                                                           TalkTalk      BT           Sky     Vodafone     Industry
                                                                                                                                                                            mean
Historical cash flow                                                                                    Historical leverage

               400                                                                               25
                                                                                                                     800                                                 709      3.50
               300                                                                               20
                                                                                                                     700                                       615                3.00
               200                                                                               15                  600
                                                                                                                                                       490                        2.50
                                                                                                 10

                                                                                                         £ million
               100                                                                                                   500     430      435      400                                2.00
    £million

                                                                                                 5                   400
                 -                                                                                                                                                                1.50
                       2010      2011      2012       2013       2014      2015       2016       -                   300
               (100)                                                                                                 200                                                          1.00
                                                                                                 (5)
               (200)                                                                             (10)                100                                                          0.50
               (300)                                                                             (15)                  0                                                          -
                                                                                                                             2011     2012     2013    2014   2015     2016
               (400)                                                                             (20)
                                                                                                                                       Total debt       Debt/equity
                              CFO        CFI        CFF        Net change in cash
Summary

                    Market conditions                                  TalkTalk’s strategy options                            Issues

                                                                                                           • Limited resources
                                                                   1       Organic growth
                                                                                                           • Time consuming
                                                                                                           • Market is mature

                                                                                                            This has been TalkTalk’s strategy for the past 7
           Importance
                                                                                                            years. The strategy has proved to be costly
            of scale in       Increased
                                                                   2                                        and ineffective, because:
             creating         dominance                                    Acquiring other
                                                                                                            • Market share has been declining
           competitive         from BT                                       companies
                                                                                                            • EBITDA and EPS barely increased
            advantage
                                                                                                            • BOD face challenges to maintain returns to
                     Integration                                                                              shareholders growth in upcoming years
                          of
                     telecommu
                      -nication
                       services
                                                                   3     Merging with another               What company to merge with to increase
                                                                              company                       market power and exploit synergies?

     TALKTALK has grown via M&A and has developed a customer base that makes it the 4 th largest ISP in the UK. However, this strategy has not fully
realised the available shareholder value. Our solution is to merge TALKTALK with another company to gain the benefits of increased market power and to
                                                                     exploit synergies
Agenda

     1   INDUSTRY ANALYSIS

     2   COMPANY OVERVIEW

     3   ACQUISITION PROPOSAL

     4   APPENDIX
Acquirer Overview – Vodafone Group Plc

Overview                                                     Germany & the UK are the biggest markets      Fixed services increasing importance
•     Vodafone is one of the largest mobile
      telecommunications companies in the world,
      generating revenue of £41bn in FY2016.
•     Vodafone has a global footprint with equity
      interests and partnerships across five continents
      and over 70 countries and holds the number one or
      two positions in terms of market share of revenue in
      14 of the countries in which it operates
•     66% of service revenue came from Europe.
      Germany and the UK are the largest markets with
      revenue accounting for 19% and 16% of total
      service revenue in 2016, respectively.
•     Vodafone is one of the four biggest mobile
      operators in the UK, accounting for 25% of market
      share2

Why is Vodafone a potential acquirer                                                           UK presence in fixed broadband is still modest
•     In recent years, Vodafone has taken advantages of growth opportunities to move from
      mobile operator to delivering a broad mix of communication services including mobile,                   Mobile                     Fixed
      fixed broadband, video content, cloud and hosting and Internet of Things offerings                Customers      Market   Customers        Market
•     Vodafone’s strategy is to increase market share in fixed broadband. Fixed broadband                              share                     share
      now accounts for 21% of service revenue, with 13m customers (compared with mobile       UK          18.2m         25%       0.1m            5%
      revenue of 74% and 462m customers). Vodafone has spent £15bn investing in fixed
      businesses in recent years                                                              Germany     30.3m         33%       5.8m            20%
•     Vodafone’s UK presence in fixed broadband is still modest, with only 101k customers     Spain       14.3m         28%       3.0m            22%
      and 5% of market share
1   AMAP: Africa, Middle East and Asia Pacific
2   Source: IBIS World
Transaction Rationale and Summary

Deal headlines                                                     Transaction rationale
                                                               •    As the third biggest ISPs in the UK, TalkTalk provides Vodafone the opportunity to expand its
Deal value                                         £2,320m
                                                                    presence in the UK fixed broadband market
Nature of bid                                      Friendly    •    TalkTalk can take advantage of Vodafone’s mobile customer base of 18 million customers to
                                                                    enhance cross-selling
Premium                                              10.5%
                                                               •    Vodafone, with strong free cash flow and healthy balance sheet, can help to invest in TalkTalk’s
Price per share                                      £2.42          infrastructure and technology, and invest in customer acquisition.
                                                               •    As Vodafone currently has modest presence in the UK fixed broadband market, the merger with
Consideration                           80% cash, 20% stock
                                                                    TalkTalk will not decrease the number of key players, and therefore, will not dissatisfy regulators
Accretion                             2.7% FY18; 4.6% FY19     •    With larger customer base and scale after the acquisition, TalkTalk and Vodafone can compete
                                                                    with increased dominance of BT
Estimated synergy            FY18: Revenue £59m; SG&A £79m
                                                               •    Potential synergy can be achieved from cross-selling, higher competitiveness, higher
                                                                    price, and reduced operating expense thanks to economies of scale

Transaction multiples                                               Valuation range

Equity value (10% premium)                          £2,320m
Enterprise value                                    £3,019m          EV/EBITDA                                      2,555                      3,858
FY18E Revenue                                       £1,996m
FY18E EBITDA                                          £241m                  DCF                         1,911                                             4,580

No. of diluted shares out                            958.2m
                                                                                   -            1,000            2,000         3,000          4,000           5,000
EV/2018E Revenue                                       1.54x
                                                                                                                     TalkTalk EV: £3,019m
EV/2018E EBITDA                                        12.5x
Forecast and Valuation

 Key Forecast Assumptions                                                          Valuation
 •    Off-net customer base is sold                                                Risk Free Rate                    1.0%       Wd = D/(D+E)                75%
 •    On-net and corporate revenue grows at 5% in the first 2 years, then growth   Market Risk Premium               7.4%       We = E/(D+E)                25%
      declines due to competition                                                  Unlevered beta                    0.65       Cost of Debt (Rd)           3.4%
 •    Gross margin improves from 54% to 55%                                        Levered beta                      2.15       WACC                        6.0%
                                                                                   Cost of Equity                   16.7%       Terminal growth              2%
 •    SG&A remains high in FY17 at 43% of sales, then decreases gradually to
      39% of sales in FY21
 •    Buyer’s tax rate is used for forecast (27%-25%)                              Sensitivity analysis – Perpetuity Growth Method
 •    Capex is around 6-7% of sales                                                                     Total Enterprise Value
                                                                                                                     Terminal Perpetuity Growth Rate
 •    Dividend per share grows at 15% in FY17&18, then 10%
                                                                                                             1.0%       1.5%           2.0%         2.5%       3.0%
 Forecast summary                                                                   Discount     5.5%       2,776       3,058         3,421         3,904     4,580
                                                                                        Rate     6.0%       2,495       2,715         2,991         3,345     3,817
 £mil except per share data                                                         (WACC)       6.5%       2,265       2,441         2,656         2,925     3,271
                   2016A       2017F      2018F         2019F   2020F     2021F
                                                                                                 7.0%       2,073       2,217         2,389         2,599     2,861
Revenue              1,835      1,872      1,966        2,025   2,085      2,138                 7.5%       1,911       2,030         2,170         2,338     2,543
      Growth                    2.0%       5.0%         3.0%    3.0%       2.5%
                                                                                   Sensitivity analysis – EBITDA Exit Multiple Method
Gross profit           990      1,011      1,066        1,103   1,142      1,176
                                                                                                      Total Enterprise Value
EBITDA                 177        206        241          273     308        342                                      Terminal EBITDA Multiple
Net income            2.00      22.45      39.24        54.65   71.56      90.12                            8.5x        9.5x      10.5x       11.5x           12.5x
                                                                                    Discount     5.5%    2,790       3,057       3,324      3,591            3,858
EPS                   0.00       0.02       0.04         0.06    0.07       0.09        Rate     6.0%    2,729       2,990       3,250      3,511            3,772
DPS                  15.90      18.29      21.03        23.13   25.44      27.99    (WACC)       6.5%    2,670       2,924       3,179      3,433            3,688
                                                                                                 7.0%    2,612       2,860       3,109      3,358            3,607
CAPEX                  166        131        133          132     130        128                 7.5%    2,555       2,798       3,041      3,284            3,527
Accretion/Dilution

Pro-forma Income Statement (with synergy) – Combined Company (80% cash)

£mil except per share data                   2015A             2016A        2017F           2018F    2019F    2020F    2021F
Revenue                                      44,022            42,808       45,159          46,178   47,703   49,134   50,576
    % Growth                                  9.9%              -2.8%        5.5%            2.3%     3.3%     3.0%     2.9%
Gross profit                                 21,890            21,026       22,656          23,175   23,947   24,671   25,399
EBITDA                                       11,908            11,533       12,787          13,487   14,371   15,243   15,947
    EBITDA Margin                            27.1%             26.9%        28.3%           29.2%    30.2%    31.1%    31.6%
Net income                                        -                  -       1,529           2,195    3,022    3,751    4,381
Diluted EPS (pence)                               -                  -        5.68            7.97    10.78    13.26    15.93
Vodafone Standalone Dil EPS (pence)               -                           5.70            8.19    11.27    13.99    16.34
£ Accretion / (Dilution)                                                      0.02            0.22     0.49     0.73     0.40
% Accretion / (Dilution)                                                     0.4%            2.7%     4.6%     5.5%     2.5%

 FY18 Acrretion/Dilution Sensitivity Analysis

                                                             Premium

                                      -5%    0%        5%        10%     15%         20%     26%

      20% stock / 80% cash        3.1%      3.0%      2.8%       2.7%    2.6%        2.4%    2.3%

      100% cash                   3.7%      3.6%      3.5%       3.4%    3.3%        3.1%    3.0%

      50% stock / 50% cash        1.9%      1.7%      1.5%       1.3%    1.1%        0.9%    0.7%
Trading Statistics of Selected Companies

                               Quad play                                          Mobile & Fixed line                                                               Others

             120,000       101,539
EV (£ mil)

             100,000
                                            73,414
              80,000
                                                              54,551
              60,000
              40,000                                                           20,624
              20,000                                                                                  6,447                   2,963                775                    549             291
                   0
                       Deutsche Telekom    Vodafone            BT              Sky Plc             Inmarsat Plc              TalkTalk      Telecom Plus Plc      KCOM Group PLc     Manx Telecom Plc

             20,000         17,845
EBITDA

             15,000
                                                10,192
             10,000
                                                                       6,162
              5,000                                                                       2,320
                                                                                                                    477                   174                      115                    57
                 -
                       Deutsche Telekom       Vodafone                 BT                Sky Plc              Inmarsat Plc              TalkTalk              KCOM Group PLc       Telecom Plus Plc
EV/EBITDA

              20.00         17.03
                                                13.52               13.51
              15.00
                                                                                          8.89                      8.85
              10.00                                                                                                                       7.20
                                                                                                                                                                  5.69                  4.76
               5.00
               0.00
                           TalkTalk        Telecom Plus Plc     Inmarsat Plc             Sky Plc                    BT                  Vodafone          Deutsche Telekom        KCOM Group PLc
EV/Sales

              10.00          7.72

               5.00                              2.88                  2.67               1.83                      1.79                  1.61                     1.57                 1.04
               0.00
                        Inmarsat Plc             BT                 Sky Plc     Deutsche Telekom                  Vodafone              TalkTalk         KCOM Group PLc           Telecom Plus Plc

Source: Datastream
Agenda

     1   INDUSTRY ANALYSIS

     2   COMPANY OVERVIEW

     3   ACQUISITION PROPOSAL

     4   APPENDIX
TalkTalk Board of Directors
Name                  Position             Period of      Background
                                           Office
Sir Charles Dunstone Chairman              2010-present   Founded Carphone Warehouse PLC in 1989 and is one of the co-founders of TalkTalk.

John Gildersleeve     Deputy Chairman      2010-present   Previously a director at Tesco PLC and Vodafone Uk. Also served on the board for Carphone Warehouse
                                                          PLC from 2000-2010
Dido Harding          CEO                  2010-present   Previous lines of work include Sainsbury’s Convenience Director, Tesco’s International Support Director
                                                          and Commercial Director, having been involved in ‘value added foods’. Gained much of her retail
                                                          experience with Kingfisher PLC and Thomas Cook Limited
Iain Torrens          CFO                  2015-present   Group Finance Director of ICAP PLC 2010-2014. Numerous financial roles with ICAP and plc, CP Ships
                                                          Limited and Cookson Group plc
Tristia Harrison      Managing Director    2014-present   Joined Carphone Warehouse PLC in 2000 where she held numerous senior executive positions including
                      Consumer                            UK Marketing Director in Sep 2003. Following this she was appointed Group Marketing Director where she
                                                          was responsible for CPW, AOL and TalkTalk, as well as being appointed Chief Marketing Officer for Best
                                                          Buy Europe in 2000
Charles Bligh         Managing Director    2014-present   Has 22 years experience working in large product and service businesses internationally including several
                      Business                            senior executive roles at IBM.
John Allwood          Non-Executive        2010-present   Previously COO and Group Finance Director of Mecom Group plc. Former CEO of Orange UK and Mirror
                      Director                            Group PC
Brent Hoberman        Non-Executive        2010-present   Founded lastminute.com, made.com, Founders Forum and PROfounders Capital.
                      Director
James Powell          Non-Executive        2012-present   Currenty spent 14 years at Thomsons Reuters having also held numerous senior leadership positions with
                      Director                            Solace Systems, Citadel Investment Group and TIBCO Finance Technology during this time.
Sir Howard Stringer   Non-Executive        2012-present   Previously the Chairman, CEO, President and Representative Corporate Executive Officer at Sony
                      Director                            Corporation. Prior to this he spent 30 years as a journalist, producer and executive at CBS Inc.
Ian West              Senior Independent   2011-present   20 years of experience in telecoms and media sector. Main jobs included 11 years with BSkyB and co-
                      Director                            founding Top Up TV in 2003.
TalkTalk Ownership Structure

From 2011 to 2015, the list of major shareholders of the Company stayed relatively similar, with Sir Charles Dunstone and David Ross (the two founders of CPW and
TalkTalk) holding a major stake (respectively more than 30% and 12%). However, in 2015, Capital Research Global Investors increased their stake in TalkTalk from 6.4%
to 12.16%.

Shareholder                                                                               % Shareholdings (at the end of each financial year)
                                                                               2011              2012                2013                2014                   2015
Sir Charles Dunstone (Chairman)                                                                 32.29               31.58               30.79                  30.77
Capital Group                                                                  5.54                7.5               6.76                 6.40                 14.82
David Ross (Co-founder)                                                       12.82             12.71               12.42               12.16                  12.16
INVESCO Asset Management Ltd.                                                                     4.71               3.02                                        6.75
Alken Asset Management LLP                                                                                                                3.20                   4.89
Group ESOT                                                                                        4.57               4.16                 3.57                   3.41
Jupiter Asset Management                                                                          5.21               4.59                 3.91
Fidelity Worldwide Investment (UK) Ltd.                                                                                                   3.21
Schroder Investment Management Ltd.                                                                                  3.15
M&G Investment                                                                                    3.04
FMR LLC                                                                        4.98
FIL Limited                                                                    4.95
Government of Singapore Investment Corporation Pte Ltd.                        3.98
TalkTalk History and Key Developments
Sir Charles Dunstone and David Ross founded TalkTalk Telecom Group PLC in 2003. For 7 years TalkTalk was part of Carphone Warehouse (CPW) until 2010
when it demerged and became listed on the LSE and a constituent of the FTSE 250 Index.

2002   • TalkTalk’s venture into the fixed line telecoms market began, when Carphone Warehouse acquired Opal Telecom PLC, a fixed line, voice telecommunications
         network provider
2006   • TalkTalk’s growing customer base and the relaxation of barriers to entry enabled it to be the pioneers of free broadband. TalkTalk began migrating customers
         onto its own network via its own equipment through the exchanges
2007   • TalkTalk bought AOL's UK Broadband business
2010   • Demerged from CPW becoming listed on LSE as a constituent of the FTSE 250 index.
       • TalkTalk bought the UK operations of Tiscali S.p.A for £238m and UK Telco Limited for £7m. These 2 acquisitions were both recognized on the Company’s 2010
         financial statements
       • Started One Company Integration Program to integrated the Tiscali business and deliver efficiencies in operations.
2011   • Launched TalkTalk mobile along with three mobile products.
       • Rebranded Opal business as TalkTalk business with the expected benefit of using the recognised name TalkTalk.
       • Acquired Opal 2CCH and Southern Communications Limited for total consideration of £4m; and V Network Limited for £1m
       • Continued investment in ‘One Company Integration’ program costing £43m.
2012   • Introduced Superfast broadband due to higher demand of customers.
       • Launched HomeSafe technology, which protects children from seeing inappropriate content online
       • Acquired Executel Limited and GreystoneTelecom Limited
2013   • Became a quad-play service by investing £62m to launch TV service (YouView)
       • Launched Making TalkTalk Simpler Program, expecting cost savings of £30m-£50m over 3-5 years
2014   • Added 687,000 customers to YouView TV and succesfully built TV business in only 18 months
       • Added 109,000 customers to Mobile base in 2 months, continued progress in Mobile and Fibre
       • Acquired the remaining 75% shares of Future Office Communication Ltd costing £3m
2015   • Acquired Blinkbox (UK’s leading provider of multidevice multi platform video) with the purpose of accelerating the development of key features in TV products.
         The acquisition cost £6m
       • Established as the No.3 pay TV platform in the UK with 1.4m customers
       • Acquired Virgin Media’s off-net broadband base for £25m; Tesco’s phone, broadband and homephone base for £18m
       • Launched Netflix to customers, resulting in shared revenue with Netflix
TalkTalk Income Statement

                                                 FY Ended March 31,                                             FY Ended March 31,
                              2010A    2011A     2012A      2013A     2014A     2015A     2016A     2017P     2018P     2019P        2020P    2021P
Total Revenue                 1,686     1,765     1,687      1,670     1,722     1,795     1,835     1,872     1,966     2,025       2,085     2,138
COGS                            838      877        803       751       769       815       845       861       899       921          944      962
SG&A                            674      660        585       620       762       781       813       805       826       830          834      834
EBITDA                          174      228        299       299       191       199       177       206       241       273          308      342
Depreciation                     47       60         65        76        77        83        72        83        88        93           99      104
Amortization                    111       92         88        78        56        54        59        61        64        67           69       69
Share of joint ventures           0       (1)        (1)       (4)       (7)       (8)       (8)       (8)       (8)       (8)         (8)       (8)
EBIT                             16       75        145       141        51        54        38        54        80       105          132      161

Interest (Income) / Expense       5       18         18        19        20        22        24        24        28        32           37       41
Provision for Tax              14.0      22.0     (11.0)      22.0       3.0    (40.0)      12.0       7.5      13.1      18.2        23.9      30.0

Diluted Shares Out                    952.000   925.000    940.000   931.000   937.000   947.000   958.390   958.390   958.390   958.390     958.390

Net Income                     3.00     35.00    138.00     100.00     28.00     72.00      2.00     22.45     39.24     54.65       71.56     90.12

Diluted EPS                              0.04      0.15       0.11      0.03      0.08      0.00      0.02      0.04      0.06        0.07      0.09
Vodafone Income Statement

                                     FY Ended March 31,                               FY Ending March 31,
                                 2014A         2015A       2016A      2017P      2018P          2019P        2020P      2021P
Total Revenue                    38,346       42,227       40,973     43,249     44,153        45,577        46,944     48,353

COGS                           20,382.0      21,317.0     20,937.0   21,624.5   22,076.5     22,788.5       23,472.2   24,176.3

Gross Profit                   17,964.0      20,910.0     20,036.0   21,624.5   22,076.5     22,788.5       23,472.2   24,176.3

SG&A                            7,278.0       9,201.0      8,680.0    9,082.3    8,941.0      8,887.5        8,802.1    8,703.5

EBITDA                            3,647        11,532      10,875     12,542     13,136        13,901        14,670     15,473

Depreciation                    4,038.0       5,046.0      5,246.0     5,190      5,078         5,013         4,929      4,835

Amortization                     3,522.0       4,519.0     4,252.0      4,325      4,195        4,102          3,990      3,868
EBIT                            44,046.0       2,005.0     1,375.0    3,027.4    3,863.4      4,785.6        5,750.7    6,769.4
Interest (Income) / Expense      1,897.0       1,576.0     1,287.0      1,014      1,036          963          1,048      1,118
Provision for Tax             (16,582.0)     (4,765.0)     3,369.0      503.4      706.9        955.7        1,175.7    1,412.8

Diluted Shares Out               26,682        26,629      26,602     26,602     26,602        26,602        26,602     26,602

IFRS Net Income                  59,420         5,917      (3,818)     1,510      2,121         2,867         3,527      4,239
IFRS Diluted EPS                   2.23          0.22       (0.14)      0.06       0.08          0.11          0.13       0.16
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