Introduction to Local SEO - #AskAnicca By Sukhjinder Singh February 2021
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Contents • About Me • What is local SEO • Local SEO Ranking Factors • Google My Business • Link Signals • On-Page Signals • Citations • Reviews • Local Service Ads #ASKANICCA
About me • Head of SEO at Anicca • Doing SEO for 11+ years • Specialise in: • Technical SEO and website launches • International SEO • Lead generation and ecommerce SEO • Obsessed with Fitbit/Strava, and annoying on Instagram #ASKANICCA
What is Local SEO? Making your local business (restaurant, garage etc) a trusted and useful local search result, in order for it to rank for local searches (like “plumber in Leicester” or “plumber near me”). This is done through specific on-page, off-page and technical SEO tasks. #ASKANICCA
Why is local SEO important? According to Google: • 46% of queries have a local intent • 29% of search results contain a local pack • 76% of people who conduct a local search on their smartphone visit a physical place within 24 hours and 28% of those searches result in a purchase This means that there is a huge opportunity for local businesses to get in front of new customers. Source: https://www.thinkwithgoogle.com/consumer-insights/consumer-trends/local-search-conversion-statistics/ #ASKANICCA
Searching for ‘vegan food Leicester’ Trusted directories This type of search will bring up trusted local directories (and other vendors) and the ‘local pack’ - which are Local Pack specific local listings. This will also bring up local organic results for websites (further down) who are optimising content for ‘Leicester’- based keywords. Organic Results To get into the organic results you don’t actually have to be located in Leicester! #ASKANICCA
Searching for ‘vegan food near me’ Trusted If I add “near me” (I’m based in directories Leicestershire), I will get more local listings for businesses close to me, rather than in the city centre. Local Pack This is because Google has used my current location (Wi-Fi location) in Leicestershire to show me results closer, whilst also showing organic results for those optimised for Leicester / Organic Leicestershire still. Results #ASKANICCA
Searching for ‘vegan food near me’ (on mobile) Trusted directories If I search on mobile, I will get even more local results. Local Pack That’s because Google is using my GPS location (provides more accurate location data) and its using my search and visit history amongst other sources (its finding out if I searched for/visited Organic any of these restaurants before). Results #ASKANICCA
Local SEO Ranking Factors Google uses hundreds of rankings signals in it’s algorithm, but for local SEO there are specific ones we can work on to help achieve local rankings in both the organic and local results: • Google My Business Signals • Link Signals • On-Page Signals (Keywords, NAP details) • Citations • Reviews #ASKANICCA
Google My Business
Google My Business For any local business, a Google My Business profile is essential. A Google My business account will allow you to get exposure in Google Maps and also the organic results – even if you don’t have a website! Your Google My Business profile allows you to input your Address, contact details, links to a website, Google Posts and also allows customers to leave a review. #ASKANICCA
Homework: Update your hours #ASKANICCA
Homework: Use ‘temporarily closed’ update #ASKANICCA
Homework: Use ‘COVID-19 Update’ The COVID-19 update will stay pinned above other posts #ASKANICCA
Homework: Use ‘Offers’ academy.anicca.co.uk #ASKANICCA
Homework: Respond to ‘Reviews’ • Reviews are a rankings signal and visual trust signal to users • Customers can leave reviews, which will populate an aggregate star rating for you in the search results • You can respond to reviews in this tool, and its important to do this to mitigate any negative reviews but also to engage with customers on the positive ones – building your returning customers • More on reviews later #ASKANICCA
Link Signals #ASKANICCA
Link Signals • Links are a ranking factor for both traditional and local SEO rankings • A link acts as a recommendation from one website to another, something that Google takes in to account • If website A links to website B, then website B gains a bit of authority (or ‘link juice’) • This allows website B to rank a bit higher now that Google has taken this ‘recommendation’ (link) into account #ASKANICCA
Link Signals • Links comes in various types, and whilst it is typically more difficult to earn links when you’re a small local business it is still possible • If you have / do any of the following things, you could earn links • Work with charities • Provide free services for residents of the local area • Sponsor local sports teams • Stock different brands on your website • Partner with other organisations such as schools / universities #ASKANICCA
On-Page Signals #ASKANICCA
On-Page Signals CTR and rankings tag URL (web address) description • On-Page signals are another vital signal to Google when deciding which tags websites to show in the search results Page body content ____________________ • This is also something you can easily tags ____________________ have a direct impact on ____________________ Rankings ____________________ • On-Page optimisation is essentially ____________________ Image ensuring you’re mentioning your target ____________________ services and keyphrases within the ____________________ content of the website so Google can ____________________ easily identify the topic of the page ____________________ Image ALT=“tag” #ASKANICCA
Homework: Optimise your pages CTR and rankings tag – include keyword and brand URL (web address) description – include keyword, CTA, USPs and brand The main heading, it should describe the overall tags page and include the keyword. Page body content ____________________ The secondary heading, it should describe the sub- ____________________ tags topic. ____________________ This needs to be engaging and should contain Rankings ____________________ keywords and phrases naturally, providing a call to ____________________ Image action for the page. ____________________ Relevant, complementary image that’s useful to the ____________________ user experience and topic discussed. ____________________ ____________________ Used to describe the image, used by sight-impaired Image ALT=“tag” users and Google when it is crawling the page. #ASKANICCA
Citations #ASKANICCA
Citations • As well as links, citations are another important factor in local ranking • Citations are references to your business and service/products you sell, and if implemented correctly can act like links • They are typically found on local business directories such as Yell, Yelp, Foursquare etc.. • Some citations will contain links back to your website, but some will just include your business details, this is why it is vital that your NAP details are consistent (Name, Address, Phone etc) #ASKANICCA
Different Types of Citations • General business directories – Yell.com • Industry, niche or sector specific directories – Home.co.uk • Professional Bodies / Organisations – NAEA Property Mark • Local newspaper and press websites – Leicester Mercury Business Directory • Local themed blogs and website for events and interests – Why Leicester • Social Profiles (Twitter, Facebook, YouTube) #ASKANICCA
Homework: Finding Citations Option 2 Option 1 • Do it manually - search for “best local • Use an automated tool like Bright directory websites for uk” or “(location) Local directory” and you’ll be shown a lists with directories Benefits • Your NAP details will be uploaded Benefits consistently. • If you are a small business with a modest or • This saves time because it eradicates you have no marketing budget then the need to source and submit your manual submissions is your best option business to those websites. • With certain tools, you can also pick • You should be able to submit around 10 the websites you’d like to be listed on listings in a couple of hours. You can also and the sites suggested will also cater check the websites and ensure that they to your geographical location as well are appropriate for your business e.g. you as industry wouldn’t want your restaurant listed in a plumber directory A resource to get you started: https://www.brightlocal.com/uk-citation-sites/ #ASKANICCA
Reviews #ASKANICCA
Reviews • Google considers your reviews when deciding where to rank you • Authentic reviews are essential (its easy to spot a fake!) • You should aim to respond to all reviews. Either to thank the customer or address any negative feedback • Don’t just rely on Google. Google will pull in ‘reviews from the web’, from: • Facebook • Reviews.co.uk • TrustPilot, and many more! • Having multiple places for users to engage with you further bolsters Google’s trust in your brand #ASKANICCA
What’s New #ASKANICCA
Local Service Ads • Towards the end of 2020 Google rolled out its local service ads to the UK • This is a pay-per-lead programme where a business only pays if a customer calls, messages or leaves a voicemail • LSAs outrank other ads and everything else on the page • As it becomes more popular, categories will become much more competitive, so it’s worth getting ahead of the competition on this #ASKANICCA
Local Service Ads • If you qualify and pass the background checks (typically a few weeks for approval) then having the ‘Google Guarantee’ means Google will refund customers who are unhappy (up to £1500) • The featured home services categories include Appliance Repair, Carpet Cleaning, Electricians, Garage Door Installation and Repair, House Cleaning, Lawn Care, Movers, Pest Control, Plumbers, Roofers, Water Damage Restoration, Window Cleaning, Window Repair, Junk Removal and Tree Service. • Find out more: https://ads.google.com/intl/en_uk/local-services-ads/ #ASKANICCA
Thank you Any Questions? Sukhjinder Singh /SukhSingh84 #AskAnicca sukh@anicca.co.uk @SukhSingh84 #ASKANICCA Meet the team ▶︎ What we do ▶︎ Case studies ▶︎ Contact
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