INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
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01 Hi! We’re so pleased you’ve chosen UWE From helping you develop your Bristol. You’ve got an exciting few academic skills to supporting years ahead of you. your wellbeing – we have advisers who can help with anything. All you need to Starting at a new university in a new do is contact an Information Point and country can be daunting, but we’re here speak to one of the team there. to help you every step of the way. We’re sure you’ve got lots of questions – so We’re looking forward to getting to you’ll find lots of useful information know you! in this guide to help you settle in. The orientation programme is designed Nic, Carmen and Bree to provide you with information and advice to ensure you receive all the Global Student Support Team support you need to get the best from your time at UWE Bristol. If you need any help or +44 (0) 117 32 86964 advice please contact +44 (0) 117 32 83107 globalstudents@uwe.ac.uk +44 (0) 117 32 83742 (WhatsApp available) Facebook @uwebristolglobal +44 (0) 7973 679835/ Instagram @uwebristolglobal +44 (0) 7966 152072
02 Checklist: things to do when you arrive Full details about what you need to do Be aware of fraud when you arrive are available online at Students are being approached by uwe.ac.uk/life/preparing-and-arrival/ individuals offering to pay their fees at before-arriving-international reduced rates or under special conditions. – but here’s an overview to get Fraudsters may present themselves as you started. legitimate agencies or associates, they Register online and pay may be a friend. Never respond to these offers and always pay your tuition fees your tuition fees direct to UWE using the authorised First of all, you need to complete payment methods. Information on your online registration. This involves paying your fees is available uwe.ac.uk/ confirming your personal details, paying courses/fees/paying-your-fees your fees and agreeing to our Terms If you believe you have been a victim of and Conditions. my.uwe.ac.uk fraud or have any questions contact us. You can pay your fees in full or set up If you are experiencing difficulty making a direct debit to pay in instalments. payment contact credit control. If your employer or another sponsor uwe.ac.uk/courses/fees is paying your fees you will need to complete the appropriate forms. uwe.ac.uk/courses/fees
03 Visa and passport scanning Attend the International If you need a visa to study in the UK, we’ll and European Student need to check and scan your documents Orientation as soon as you arrive and every year We run an orientation programme after that. We can do this once you have in September and January for all new completed your online registration. international and European students. We’ll have a Passport Check and BRP It’s a chance to make new friends and Collection Point on Frenchay Campus find out everything you need to know for you to have your passport, visa and about living in the UK. go.uwe.ac.uk/ qualifications checked. orientation uwe.ac.uk/life/preparing-and- Find out more on page 7. arrival/passport-and-visa-checking- international We encourage you to regularly visit the international students events website Submit a photo via myUWE for information about current and Remember to upload a photo for your future events! uwe.ac.uk/events/ university ID card. international-student-events
04 Attend your course induction • Follow the Steps to register with the police. uwe.ac.uk/courses/ Your course induction will tell you what international-study/visas/your- you can expect from your course and responsibility/police-registration gives you the opportunity to meet your tutors and other students. You cannot save your application and go back to it later, so make sure you It’s compulsory to attend – your have all the information you need before Preparing to Study materials and your you begin. timetable (available on myUWE) will tell you where you need to be. You’ll need: courses.uwe.ac.uk/joining • Your personal details, including contact details, UK address and postcode Register with the police • A family member’s details If it’s a condition of your visa that you (if applicable) must register with the police, you will need to do this within seven days of • Your passport and Visa/travel details arriving in the UK. – if you do not have your BRP you can use the information provided in the You can see if you need to do this by letter from UKVI which was sent to checking your vignette, your BRP or you when your visa was processed the letter you received when your passport was returned to you by • Your study or employment details UK Visas and Immigration. • The ability to upload a passport style You’ll need to: photograph • Complete an online form – create an When you have completed the account with your email address and registration, you will need to make an a memorable password: appointment to register in person– this foreignnationals. should be arranged for a time after you avonandsomerset.police.uk/ have completed any required period of
05 self-isolation and collected your BRP. Visit Connect to the WiFi the Avon and Somerset Police website for You can access free WiFi across all of the latest updates and current changes. our campuses – just look for the www.avonandsomerset.police.uk/ ‘Eduroam’ network. apply/foreign-national-registration/ Your username is your university For further guidance, you can username (e.g. a7-smith) followed by contact the UWE Immigration team. @uwe.ac.uk (so it’ll look something like immigrationadvice@uwe.ac.uk this: a7-smith@uwe.ac.uk). Check you have your Your password is your university password. IT login details Open a bank account You should have received your university username, password and email address Spend some time comparing banks to your personal email account. You have before you open an account – think the option to change your password to about its location, opening hours, something memorable. services and account charges. If you didn’t receive these, contact Lots of UK banks offer free basic UserIDLetter@uwe.ac.uk and they’ll accounts. Some require a minimum re-send the email. deposit or have a monthly fee. To open an account you’ll need a UWE Bristol bank letter confirming your student status and residential address. To get a bank letter, complete the bank letter request form. The Information Point team will issue the letter for you. uwe.ac.uk/life/money-and-finance/ banking-and-finances
06 Register with a doctor Coronavirus guidance You must register with a doctor. It’s The most up-to-date guidance can be crucial that you register with the doctor found on the Government’s website in order to receive general support and gov.uk/coronavirus specific medical care. Please note non- We also encourage you to regularly registered students will cause a delay check uwe.ac.uk/news/coronavirus for on the help, support and advice. The up to date and accurate information. University Health Centre on Frenchay Campus is open to all students –no Driving in the UK matter which campus you’re studying Before driving any vehicle in the UK, at. You can register with them online. you should check that you meet all of uwe.ac.uk/life/health-and-wellbeing/ the legal requirements; and that you are access-health-services/university- aware of the correct procedures, which health-centre may be very different from your home Alternatively you can find doctors, country. Find out more information on dentists and opticians close to where you UKCISA including learning to drive in live on the National Health Service. the UK ukcisa.org.uk/information- www.nhs.uk -advice/studying--living-in-the-uk/ Once registered with the NHS, you’ll driving#layer-4076 receive a medical card and NHS number. Existing driving licence: If you fall ill when you are away from You can use the tool on the Government Bristol, any doctor in the UK will see you website to check whether you can use as a temporary resident. it to drive in the UK. gov.uk/driving- nongb-licence
07 International and The Students’ Union including sports clubs and societies during freshers’ Week. Visit EU student orientation The Students’ Union website for more We run an orientation programme in information. thestudentsunion.co.uk September and January for all new The Students’ Union at UWE Bristol is international and European students. a great place to socialise and build a It’s a chance to make new friends and community, which is an important part find out everything you need to know of life at university. Our national, faith, about living in the UK. This includes a and identity societies are a great way of range of activities to introduce you to meeting people with the same interests university life, the wider city of Bristol, or beliefs. So, we encourage you to join and plenty of fun social events run by in and explore all the fun from baking, the Students’ Union. View all the live music, outdoor cinema, sport, and events planned for orientation: many more! uwe.ac.uk/events/international- student-orientation We know it’s important for you to settle in Book your place at quickly. Our events will help you settle into orientation: your surroundings and study successfully go.uwe.ac.uk/orientation at UWE Bristol. You will have lots of Spaces are limited opportunities to meet your international and will be allocated peers and connect with other students. on a first-come, first-served basis. The Students’ Union events Visit thestudentsunion.co.uk/ Look out for community/hallslife/events/ for Global Welcome Breakfast everything the Students’ Union have from Monday 17 January to offer to help enrich your university at 9:00 experience. You can find out more about
08 The Students’ Union at UWE Bristol Look out for online social and physical events run by The SU! Don’t miss the chance to meet us at the Global Café: Supporting international study life in the UK on Thursday 10 February at 14:30
09 Bristol – get to know your new city Bristol is a city that’s famous for its rebellious streak, independent thinking, and edgy creativity. With Discover more about its beautiful historical buildings, what’s it like to study fantastic shopping, vibrant at UWE Bristol as an festival celebrations, and diverse international student at international cuisine it has won the Global Welcome multiple awards and received national Breakfast recognition. Bristol is a multicultural city and home to at least 45 religions, 187 countries of birth and over 91 Join us to meet the Global languages. We’re proud to be part of buddies to hear their top such multicultural and welcoming city. tips on adapting the UK (Source: State of Bristol Key Facts 2018– on Thursday 13 January 19 produced by Bristol City Council) at the Global Café: My life at UWE Bristol Life in Bristol Sign up here Explore Bristol online via uwe.ac.uk/ go.uwe.ac.uk/orientation life/discover-bristol. Whatever you’re looking for, you’ll be sure to find something to suit you and get the most from your student experience. Join in, have fun and explore the great opportunities with us. Find out the wonderful things that make Bristol the best city in the UK on visitbristol.co.uk
10 UWE Bristol is one of the diverse universities in England. It admits students from almost every part of the world. I found the lecturers and course staff very friendly and approachable. They always made sure that students could easily contact them when it was necessary and always provided a high level of support. UWE Bristol was my home away from home as I met wonderful people that were like my family.” Mariam Afiwuaku, Ghana
11 Don’t forget UWE HallsLife is here to help you feel at home at UWE Bristol! From quizzes to cooking workshops, bingo to online fitness classes, games nights to free food extravaganzas. thestudentsunion.co.uk/ community/hallslife/
12 Finding your new home in Bristol We want you to feel at home from the moment you arrive, and that’s why we offer a range of accommodation support for you. Wherever you choose to live, you can feel assured it will be safe, well-equipped, and comfortable. Bristol is a big student city and there is a lot of student accommodation, but knowing where to look can be a bit tricky when you are overseas. The UWE Studentpad is an online accommodation platform to help you in your search for student houses, flats, and rooms to rent in Bristol and the surrounding areas. uwestudentpad.co.uk/accommodation Please note: For further support with understanding your accommodation options, visit The Students’ Union Advice Centre and download their International Student Accommodation Guide. You can also watch our private accommodation webinar for more information. register.gotowebinar.com/ recording/8104207045747882767
13 Starting Block The Global Student Support team has put together a schedule of events for new international students, so you’ll have everything you need to know before you start your life at UWE Bristol. The Global Reception is available weekly from 10:00 to 14:00 (UK time). This is a friendly space where the Global Student Support team together with Global ambassadors will be available to help you with any enquiries you may have. We can also signpost you to other services. Visit the Global Reception to learn more. uwe.ac.uk/events/international-student-orientation To book Orientation events, you MUST complete the registration form. go.uwe.ac.uk/orientation To book events hosted by the Students’ Union at UWE Bristol, please visit the thestudentsunion. co.uk/ents/
14 Eating and food shopping Living in a new country will take a TV licence bit of time to get used to! Knowing If you are going to watch live television some of the basics will help you (whether it’s on a TV, tablet or laptop) settle in quickly. or BBC programmes via iPlayer, you will Visa Check In need a TV licence. Home Office regulations require You can apply for one online. It costs all universities to monitor their around £150. If you watch TV without a students’ attendance. licence, you could be fined up to £1000. tvlicensing.co.uk If this is a condition of your visa, we will ask you to visit an Information Point at Eating on campus certain times throughout the year. You can find a range of outlets Make sure you attend when asked. conveniently located across all of our Council tax campuses on our map. Whether you want a hot main meal or a quick snack, to Council tax is charged by the local meet a friend for coffee or unwind with a council. You won’t normally be charged post-study drink, we’ve got you covered. council tax if you are a full-time student uwe.ac.uk/about/services/hospitality on a course of one year or more, or if you live in university accommodation and Food boxes your course is less than one year. You can order your Food boxes to be If you arrive in the UK before the start of delivered to your UWE accommodation your course, you may be charged council to make shopping easy for you. tax until your course starts. uwe.ac.uk/life/accommodation/ current-students/self-isolation-in- accommodation/student-food-boxes
15 Online food shopping for students living off-campus There are many ways people can get food or essentials delivered to your door. Supermarkets that offer contactless deliveries include: • Tesco (tesco.com) • Sainsburys (sainsburys.co.uk) • Ocado (ocado.com) • Iceland (iceland.co.uk) • Asda (asda.co.uk) Please be aware that many restaurants are offering delivery services. You will need to set up an account with a credit/ debit card for payment. Most offer contactless deliveries, which can be requested on the app. • Just Eat (justeat.co.uk) • Uber Eats (ubereats.com/gb) • Deliveroo (deliveroo.co.uk) You can find International food stores most of which are easily reachable from UWE Bristol campuses. browzer.co.uk/ uwe/your-guide-to-international-food- stores-in-bristol_121717
16 Medical care TIP: Medical care through the National Health Service (NHS) is mostly free if your course You can buy an NUS lasts longer than 6 months. (National Union of Students) TOTUM discount You are entitled to: card to save money on bus • Free access to doctors. fares, cinema tickets, • Free hospital treatment. high street stores and restaurants at totum.com • Fixed charges for medicines. • Fixed charges for dentistry and opticians. Buying a mobile phone Further information about your entitlement to NHS care is available on You may find buying a UK mobile/SIM card the UKCISA website (search for ‘health is more economical than using your home and healthcare’). mobile. There are many mobile phone companies in the UK. Some companies If you’re on a course less than 6 months, specialise in international calls. you’ll need to arrange health insurance. ‘Pay as you go’ allows you to top-up your Hospital treatment credit as and when you need it without If you’re referred to a hospital by your a contract. You can buy credit online, doctor, treatment is free. You might have to in shops and through ATM machines pay a fixed fee for prescription medicines. (‘cash points’). Sometimes there can be long waiting A contract phone/SIM card means you lists for hospital treatment (unless it is an pay a set amount each month for phone emergency), so you may have to wait to calls/texts/internet usage. If you go over be treated in your home country. your allowance you will have to pay extra. Once agreed, a contract can’t be cancelled and you must pay this bill until your contract expires. Find out more information on SIM cards here uwe.ac.uk/life/preparing-and-arrival/ airport-welcome-international
17 NHS charges for medicine, If you’re not sure if you should go to A&E dentistry and opticians or not, call 111 (the NHS non-emergency number) for advice. Most people over 19 are charged for medicines, dentistry and optician services. If it’s not an emergency You may be able to claim help with If you need medical care but it’s not these costs if you have a low income an emergency, you have a number by completing an HC1 form. HC1 forms of options: are available online. Just Google ‘HC1’. • Make an appointment with What to do in an emergency your doctor. If there’s an emergency on campus • Visit your local pharmacy (find your call 0117 32 89999 (available 24/7, nearest one at nhs.uk). every day of the year). Put this number • Visit a NHS Walk-in Centre. in your phone. The nearest one is Broadmead Medical Centre, 59 Broadmead, We’ll send staff to help and we’ll call the Bristol BS1 3EA. emergency services for you so they can find you quickly. • Call 111, the NHS non-emergency phone number. It’s open 24/7, every If you’re off campus, call 999 and ask for day. They’ll tell you what to do next. the police, fire service or an ambulance. For non-urgent police matters The Accident and Emergency (A&E) (e.g. reporting stolen goods or lost Department at Southmead Hospital is property), call 101. They can also tell you open 24 hours a day. You should only where your nearest police station is. go there for emergency treatment for serious illness or injury.
18 Studying Our style of teaching and assessment myUWE and Blackboard may be different to what you’re used to. myUWE is your student online portal. During your course, you’ll be expected You’ll use it to access Blackboard, teaching to increase your knowledge of specialist and exam timetables, your university subject areas whilst developing skills emails and your library account. in research, independent study and Blackboard is where you’ll find everything critical thinking. to do with your course, including module These skills will help you to form your handbooks and lecture notes. own opinions which you will be asked my.uwe.ac.uk to share in lectures, tutorials and assessments. Don’t be afraid to speak up and get involved in discussions – lecturers want to hear your thoughts and ideas! TIP: As a condition of your Tier Academic Personal Tutors 4 visa, you must make sure Your Academic Personal Tutor will review all your contact details on your academic progress and identify myUWE are up-to-date at goals so that you can get the most out all times. of your studies. You’ll meet them several times during your first year. They will also be able to provide you with Check your university emails a reference to help with job applications or further study. uwe.ac.uk/study/ Now you’re a student with us, we’ll only study-support/academic-personal- email your university email account. tutor-programme It’s where we send messages about your course, visa check in and your fortnightly student newsletter, yourUWE Bristol.
19 Make sure you check your emails The Library also hosts study skills regularly. You can set them up on your workshops all year-round to help you phone (there are instructions on the improve skills you’re struggling with. University website about how to do this). uwe.ac.uk/study/study-support/study- skills/library-study-skills-support English language support If you need some extra support with your Attendance English, we can help. It’s important that you attend all of your We run writing and grammar courses if you timetabled lectures and tutorials, even want to improve your academic writing. if they clash with important events like Chinese New Year or Tét Nguyên Đán. We also run an Advanced English Language course if you want to improve If you travel back to your home country your reading, writing, listening and during term-time, you’ll miss teaching and speaking skills. These courses are free. you might fall behind with your studies. You can also try attending our online If you need help with tutorials. uwe.ac.uk/study/study- your course, ask! support/study-skills/online-learning Your lecturers and tutors will give you Library services lots of guidance throughout your studies. Our libraries have a range of resources We also have support and resources to for your subject: books, e-journals, help you develop the skills you need past exam papers, referencing advice to succeed. and more. uwe.ac.uk/study/library If you’re struggling with your course Librarians will help you find what you or anything to do with university life, need, or you can use the online ‘Ask a please ask for help. There’s lots we can Librarian’ service. It’s available 24/7 – do to make things better for you. perfect for quick questions. uwe.ac.uk/studysupport
20 Student support We offer a wide range of services to We also run social and cultural events make sure you stay happy, healthy including the weekly Global cafe. There is and supported during your time with a real sense of friendship and community us. There’s someone you can talk to at among our international students and we almost any time of the day or night. cannot wait for you to join. uwe.ac.uk/ events/international-student-events Whether it’s about money, your visa, your course, your wellbeing or something else, You can also meet international students we have someone who can help. from across Bristol by engaging with the Bristol International Student Centre Information Points (BISC) which is a Bristol based charity Whatever your question, ask an supporting international students who Information Point. They can answer your study in our city. bisc.org.uk question straightaway or book you an appointment with an adviser. There are Support from other students Information Points on each campus. We’ve got a great group of second year students known as PAL (Peer Assisted Email: infopoint@uwe.ac.uk Learning) Leaders, here to help you Call: 0117 32 85678 with different aspects of university life. Face-to-face: Visit the Information Point on your campus. Academic PAL Leaders are students who uwe.ac.uk/help will help you master concepts covered in your modules – after all, they did them Global Student Support last year! (that’s us!) We also have PAL Leaders who can help We’re here especially for you – so you with study skills, emotional resilience and get the best out of your time with us. employability skills. uwe.ac.uk/pal We’ll help answer your questions about university life and living in the UK.
21 Faith and spirituality Kooth Student There are various ways for you to explore Free, anonymous online counselling. and practise faith and spirituality during Sign up with your university email your time with us. address and speak to someone within minutes uwe.ac.uk/kooth We have multifaith rooms on every campus for prayer, meditation, reflection and quiet, 24-7 Crisis Textline for students of any faith or none. In crisis? Text ‘UWE’ to 85258 and Frenchay Campus – a trained volunteer, supervised by The Octagon (near the Library) a clinician, will respond to you. and The Student Centre Glenside – B Block (1B28a) Talk corner for Bower Ashton – B Block (0B024) international students Arnolfini – Level 4 (4AF028) Part of UWE Talk Corners, an initiative led We have dedicated Muslim prayer rooms by the Multifaith Chaplaincy, this is an with washing facilities on Frenchay opportunity to join an informal self-help Campus (3E41 and 3E44A). group. It is a safe place to chat and share Our Coordinating Chaplain offers pastoral the different challenges and joys we share care for students of any faith or none. in everyday life. All international students from all backgrounds are very welcome The Students’ Union at UWE runs a to join! Search Talk corner info.uwe. number of different faith networks. ac.uk/events/eventlisting.aspx thestudentsunion.co.uk/ opportunities/societies/ Out-of-hours team This team are available if you need a chat out-of-hours. They’re available from 19:00 to 07:00 Monday to Friday and 24 hours at weekends. You can also contact them on 07814 791212 and via outofhours@uwe.ac.uk
22 Same-day support chats Feel Good Fortnight Homesick or lonely? Having difficulties This is here to help you kick off university with your housemates or tackling a in a healthy way. We’ll be highlighting our difficult decision? 4 themes: relax, eat well, get active, try something new –whilst also giving you If you’re facing a problem which doesn’t opportunity to win some exciting prizes! fit the criteria of our specialist student uwe.ac.uk/life/health-and-wellbeing/ support services and you would like feel-good general advice, we offer same-day short, focused meetings to address whatever Money advice your issue is and look at next steps. You can access advice from our Money You can meet with someone sympathetic Advisers - they can help with budgeting and objective to help you problem solve and managing your money. whatever your situation is. uwe.ac.uk/life/money-and-finance/ uwe.ac.uk/life/health-and-wellbeing/ student-money-service get-wellbeing-support/same-day- support-chats As a student with us, you have free access to Blackbullion, an online budgeting and Wellbeing Service money management tool. Learn through If you need counselling, mental health videos, quizzes and competitions. support or to explore any difficulties in Use your university email address to depth using solution-focused methods, log in: blackbullion.com register online with the University’s Wellbeing Service for an initial consultation View the full range of support: uwe.ac.uk/wellbeing
23 The Students’ Union at UWE The Students’ Union is there for you. Societies Led by elected students, they provide The Students’ Union run societies for advice and support and have a wide different countries, different courses and range of sports clubs, societies and different hobbies. They’re a great way events for you to get involved in. to meet new people as they’re run by Advice Centre students just like you! The Students’ Union Advice Centre If you have an idea for a new society, gives friendly, non-judgemental and The Students’ Union will support you confidential advice – all for free. You can to set one up. thestudentsunion.co.uk/ go and see them for advice on academic opportunities/societies/ issues, housing, financial queries and Sports employment problems. Whether you want to continue a sport Personal Safety you played at home or want to try something new, The Students’ Union The university is committed to create an has lots of different sport clubs that you inclusive and supportive environment. can join. It doesn’t matter if you’re If a situation doesn’t feel right or you a beginner! feel troubled about others feeling Check the Student Union website embarrassed, harassed, bullied, abused, for most up to date information. or discriminated against, get in touch. thestudentsunion.co.uk +44 (0)117 32 82577 advice@uwe.ac.uk thestudentsunion.co.uk advice-centre/personal-safety/
24 Working during your studies Before securing employment while National Insurance number you study, ensure you have the right If you want to start working, you’ll need to work in the UK. You’ll need to to apply for a National Insurance number. check the number of hours you’re You can do this by calling 0345 600 0643 entitled to work during term-time or online via gov.uk/apply-national- and during the holidays. insurance-number. You may need to Finding a job attend an interview. You’ll find lots of resources on our You’ll only be issued a National Insurance Careers Toolkit to help you write a CV, number if you have the right to work in complete job applications and get ready the UK. for interviews. The International Our Careers team offer drop-in Talent Scheme appointments where you can ask for help. Our International Talent Scheme helps you develop your employability skills and The Students’ Union JobShop is a great gain work experience. way to find flexible part-time work which fits around your studies. You can sign Opportunities include translating and up for weekly emails to find out about interpreting, providing cultural advice, new vacancies. identifying new markets and liaising with overseas suppliers, clients and customers. You can also find vacancies through InfoHub, our online careers portal. You can sign up for alerts to find out about new opportunities. uwe.ac.uk/careers
25 Travel and transport Local buses The bike loan includes a D lock to keep your bike secured and a set of lights to All of our campuses have great bus links make sure you are safe and visible on to the city centre and wider region. the roads. You can plan your route by using the Travelwest journey planner at Travelling around the travelwest.info UK by coach You can also download the UK Bus There are two main coach services that Checker app so you know when the next connect Bristol to the rest of the UK: bus will arrive and where it’s going. • Megabus – these leave from the North Entrance on our Frenchay TIP: Campus and the city centre. To catch a bus in the UK, • National Express – these leave from you need to hold out your Bristol city centre bus station. hand at the bus stop so that the driver can see you Travelling around the want to get on. UK by train The two main train stations in Bristol are Bristol Parkway (near our Frenchay The Bike Loan Scheme is an initiative Campus) and Bristol Temple Meads which aims to keep you active and also (near the city centre). helps you to reduce your impact on the planet. With the scheme, you hire a bike to use for the year, which must be returned to The Students’ Union at the end of each academic year. thestudentsunion.co.uk/commercial- services/bike-loan-scheme/
26 Sustainable transport and travel TIP: UWE Bristol is working hard to creating You can now hire active, integrated travel, accessible to all e-scooters as part of a UK students and staff. There are lots of government trial. eco-friendly options for getting to Download the Voi-e- and from campus, and you can help scooter for hire app to make a real difference by making more find the nearest scooter sustainable travel options. available. Make sure you uwe.ac.uk/about/values-vision- read the important strategy/sustainability/transport-and- information and rules for travel users travelwest.info/ projects/e-scooter-trial
27 Our campuses ster Rd BRISTOL G l o u ce PARKWAY FRENCHAY CAMPUS Statio nR d Filton Rd er Rd c e st u Glo Westbury NORTHVILLE Por 32 twa M Rd y FRENCHAY Rd CHESWICK ster River Avon VILLAGE u ce G lo HORFIELD 32 M HENLEAZE LOCKLEAZE S t oke H ill Westbur GLENSIDE Rd y St CAMPUS ok Por eH t wa ill Rd y GLOUCESTER hp on ds Fis ROAD SHOPPING r Rd ce s t e wn Do REDLAND ASHLEY DOWN BRISTOL BATH on G lo u ift Cl ST AGNES Ri ve Rd ds rA on BISHOPSTON hp von ST WERBURGHS Fis Wh 32 M itela die sR d Rd ow n D ham on ift Cl COTHAM C h e l ten ST PAUL’S Portway Church Whiteladi Rd es Rd CLIFTON Ch u rch Rd SUSPENSION BRIDGE ST PHILIP’S t nS dli au M pe t St Par Clift Ro r ARNOLFINI k wn Row Up CLIFTON p er ha on n Avo m Do Hi Ru ver ll wn Ri Rd CITY CAMPUS Pa r Ho tw k C l i ft o n H ill LAWRENCE HILL St e SS GREAT BRITAIN ll Rd HOTWELLS Rive Rownh d am Rd or R Hill hor A nch A nc Hotwe ll Rd r Av on Te y m Wa pl e REDCLIFFE Ga BRISTOL nel te Bru TEMPLE MEADS d Cla r e n c e R Coronation Rd Ba th R Rd d SOUTHVILLE WAPPING Yo r k R SPIKE d on a ti Coro n WHARF River Avo n ISLAND TOTTERDOWN Bath Rd BOWER W ell sR CITY CAMPUS d ASHTON ASHTON GATE BEDMINSTER CITY CAMPUS For information about how to Our campuses travel around Bristol, please visit City Campus at Bower Ashton – BS3 2JT the UWE website. Frenchay Campus – BS16 1QY www.uwe.ac.uk/life/campus-and- facilities/getting-to-and-from-uwe Glenside Campus – BS16 1DD
28 Useful contacts It is very normal to you find yourself University helplines feeling homesick, shy, lonely or just Accommodation: 0117 32 83601 a bit overwhelmed following your arrival at university. Remember you IT Helpdesk (24/7): 0117 32 83612 are not alone, and we are here if The Students’ Union at UWE: you need! 0117 32 82577 Download the International The Students’ Union at student app UWE Advice Centre: 0117 32 82676 The newly launched International Safety and security Students app provides dedicated support Campus Security (24/7): 0117 32 86404 for international students. From advice on health and well-being, to housing, Emergency (on campus): 0117 32 89999 finance and study support. It’s filled Emergency (off campus): 999 with practical tips and advice to support you once you arrive in the UK, including Health and wellbeing making friends and learning the English language. Urgent medical advice (24/7): 111 The app is available on both iPhone University Health Centre: and Android. 0117 32 86666 Wellbeing Service: 0117 32 86268 Out of hours team: 07814 791212 General Information Points: 0117 32 85678 / infopoint@uwe.ac.uk Global Student Support: +44 (0)7973 679835 globalstudents@uwe.ac.uk
INFORMATION POINTS Email: infopoint@uwe.ac.uk Telephone: +44 (0)117 32 85678
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