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Insurance Insight - UAE - assets.kpmg
Insurance
Insight –
UAE
Volume 2

Industry pulse

Reshaping insurance –
ICOFR

Q3’20 financial
performance

From our global desk

About Insurance Insight

Insurance Insight is a quarterly publication which provides an overview of major developments
shaping the UAE’s insurance industry. We seek to provide you with an engaging compilation of
performance metrics and key trends relevant to the industry.
Insurance Insight - UAE - assets.kpmg
2   Insurance Insight – UAE (Volume 2)

Industry pulse
The UAE Insurance Authority (IA) issued
new regulations, directives and decisions,
aimed at streamlining processes, enhancing                                                                 Across the insurance industry, we are
transparency, identifying opportunities and                                                                seeing signs of unprecedented
fostering fair competition across the                                                                      progress. Some are exploring new
                                                                                                           technologies and partnering with
insurance industry. Currently, the IA is:
                                                                                                           InsurTechs and their existing
— Focused on increasing penetration of life                                                                technology partners to develop new
  insurance in the UAE by improving                                                                        models and tools. Many are looking
  transparency through the issuance of BOD49                                                               for ways to simply speed up their
  regulations on policy selling                                                                            existing digital roadmaps. And some
— Controlling the negative impact of motor                                                                 are exploring new and different
  insurance premiums due to Covid-19, by                                                                   outsourcing solutions to drive agility.
  issuing directives on adherence to vehicle
  insurance tariff limits
— In the midst of merging with the country’s
  Central Bank to streamline industry                                                                                                Adil Abid
  supervision, develop healthy competition and                                                                     Partner, Head of Insurance
  improve corporate governance                                                                                              KPMG Lower Gulf

Insurance companies are also identifying                                                                   Knowing how the market is changing
opportunities by:                                                                                          requires insurers to get as close as
                                                                                                           possible to their customers,
— Partnering with InsurTechs and launching new                                                             employees, distribution partners,
  platforms to digitize processes from back-end                                                            rating agencies, shareholders and
  processing to customer sales experience, from                                                            analysts. They are likely to look for
  risk-based pricing to claims data management                                                             opportunities to improve
— Targeting competitors for potential mergers                                                              communication with key
  and acquisitions, leading to significant benefits                                                        stakeholders, taking the time to
  in synergies and market accessibility                                                                    understand their needs and respond
                                                                                                           accordingly. Organizations may do
— Revisiting their underlying cost base and
                                                                                                           well while focusing on speed,
  performing cost optimization project to improve
  the underlying net profitability.                                                                        frequency and above all transparency
                                                                                                           to drive trust in their brands.

                                                                                                                           Abbas Basrai
                                                                                                     Partner, Head of Financial Services
                                                                                                                      KPMG Lower Gulf

           © 2021 KPMG Lower Gulf Limited, licensed in the United Arab Emirates, and a member firm of the KPMG global organization of independent member firms affiliated with KPMG
           International Limited, a private English company limited by guarantee. All rights reserved.
           The KPMG name and logo are registered trademarks or trademarks of KPMG International.
3    Insurance Insight – UAE (Volume 2)

Reshaping Insurance – ICOFR
The IA circular no. (21) of 2019 states that:
As part of the year end audit exercise, External Auditors are required to obtain an understanding
of the internal controls relevant to the audit and to express an opinion on their operational effectiveness.
Subsequently a clarification circular was released by the IA in October 2020 which further explained
the requirements on the effectiveness of Internal Controls Over Financial Reporting (ICOFR).

As defined by the IA, ICOFR is a process designed to provide reasonable assurance regarding the reliability of
financial reporting and the preparation of financial statements for external purposes in accordance with
generally accepted accounting principles.

Implementation timelines:
                                                  2                                                                           4

    Establish the ICOFR              Existing gaps                         Provide a report to                    Remediate control                   Obtain a separate
    framework, review                identified during the                 the IA enlisting                       gaps/failures and                   opinion from External
    design and operating             internal assessment                   results of                             test operating                      Auditors on operating
    effectiveness of                 to be communicated                    management’s                           effectiveness of                    effectiveness of ICOFR
    ICOFR controls for               to the respective                     ICOFR assessment                       implemented                         controls from year end
    the year ending 2020             "control owners"                      by April 3 0, 2021                     ICOFR during 2021                   2021 onwards

             1                                                                          3                                                                           5

     The Insurance Authority circular requirements endeavor to
 strengthen internal controls within insurance companies in                                                                                 Maryam Zaman
 the UAE. KPMG understands the importance of these new                                                                                      Partner, Head of Internal
                                                                                                                                            Audit – Financial Services
 requirements. Our objective is to assist you in navigating and                                                                             KPMG Lower Gulf
 implementing a robust internal control framework.

 Summarized below are the key steps required to achieve the objectives of the ICOFR requirements in the IA
 circular. The following stages should be repeated each year to ensure compliance with IA requisites.

    Stage1                Stage 2                     Stage 3                  Stage 4                        Stage 5                   Stage 6                      Stage 7
    Perform               Document and                Understand               Document key                   Assess                    Remediating                  External
    assessment            Evaluate Entity             and document             controls and                   effectiveness             control gaps                 audit
    and scoping           Level Controls              as-is                    conduct tests                  of controls                                            opinion
                          (ELC)                       processes                of design

Please refer to our Insurance ICOFR brochure for more details: Click here

             © 2021 KPMG Lower Gulf Limited, licensed in the United Arab Emirates, and a member firm of the KPMG global organization of independent member firms affiliated with KPMG
             International Limited, a private English company limited by guarantee. All rights reserved.
             The KPMG name and logo are registered trademarks or trademarks of KPMG International.
4       Insurance Insight – UAE (Volume 2)

Nine months 2020 results snapshot
                                                                                                              Net profit after tax
                                                                                                              increased by 19.4% to

                                                                                                                                USD 323.8 mil ion
                                                                                                              Gross written
                                                                                                              premium (GWP)
                                                                                                              increased by 5.1% to

                            UAE                                                                                                 USD 4.0 bil ion
       Total assets                                                                                           Insurance receivables
       increased by 8.9% to                                                                                   increased by 12.7% to

                        USD 12.2 bil ion                                                                                        USD 1.3 bil ion
       Average premium
                                                                                                              Average loss ratio
       retention ratio decreased
                                                                                                              decreased by 10.9% to
       by 1.6% to

                       38.8%                                                                                                    48.8%
1.     Representation includes top 10 listed UAE insurance com panies based on total assets as of 30 September 2020
2.     Net profit after tax, GWP, average premium retention ratio and loss ratio m ovements are in com parison to 30 September 2019 results
3.     Total assets and insurance receivables movements are in com parison to YE 2019, as published in the Q3 2020 financial statements
4.     Currency conversion rate used:
     a) UAE dirham (AED)/USD [2020: 0.2722, 2019: 0.2722]

                 © 2021 KPMG Lower Gulf Limited, licensed in the United Arab Emirates, and a member firm of the KPMG global organization of independent member firms affiliated with KPMG
                 International Limited, a private English company limited by guarantee. All rights reserved.
                 The KPMG name and logo are registered trademarks or trademarks of KPMG International.
5                     Insurance Insight – UAE (Volume 2)

Insurance companies as of 30 September 2020 (1/2)
GWP market share Q3 2020 (all companies) Net profit after tax
                                                                                                                                                                                                Net profit after tax Q3 2020
                                Total GWP – US$4.0 billion                                                                                                 ORIENT Q3 2020:
                                                                                                                                                              US$103.0                          Net profit after tax Q3 2019
                                                    4.6% 1.8%                                                                                                                                   Participant average – Q3 2020
               ORIENT                      4.8%                                                                                                           95                                    Participant average – Q3 2019
                                                                                       23.0%
               ADNIC                5.1%

                                                                                                                Net profit after tax (US$ in m illions)
               OIC                                                                                                                                        75
                               5.8%
               ALAIN
               SALAMA                                                                                                                                     55
               EIC             6.5%
               DIN
                                6.6%                                                                                                                      35
               ABNIC
               UNION                                                                    21.8%
                                                                                                                                                          15
               AWNIC                         20.1%

*Representation includes top 10 insurance com panies in the UAE                                                                                           -5
based on total assets as of 30 September 2020

Premium retention ratio**                                                                                      Loss ratio**
                                                            Prem ium retention ratio Q3 2020                                                                                                  Loss ratio Q3 2020
                                                            Prem ium retention ratio Q3 2019                                                                                                  Loss ratio Q3 2019
                                                            Participant average – Q3 2020                                                                                                     Participant average – Q3 2020
                         80%                                Participant average – Q3 2019                                                                 100%
                                                                                                                                                                                              Participant average – Q3 2019
Prem ium retention (%)

                                                                                                                                                          80%
                         60%
                                                                                                                          Loss ratio (%)

                                                                                                                                                          60%
                         40%
                                                                                                                                                          40%

                         20%
                                                                                                                                                          20%

                         0%                                                                                                                                0%

     Legend:                                                                                                                                                                 Al B uhaira National Insurance Com pany   ABNIC
         Orient Insurance Com pany                            ORIENT           Al Ain Al Ahlia Insurance Com pany                                                ALAIN       Union Insurance Com pany                  UNION
         Abu Dhabi National Insurance Com pany                ADNIC            Islam ic Arab Insurance Com pany                                                  SALAMA      Dubai Insurance Com pany                  DIN
         Om an Insurance Com pany                             OIC              Em irates Insurance Com pany                                                      EIC         Al Wathba National Insurance Com pany     AWNIC

                                 © 2021 KPMG Lower Gulf Limited, licensed in the United Arab Emirates, and a member firm of the KPMG global organization of independent member firms affiliated with KPMG
                                 International Limited, a private English company limited by guarantee. All rights reserved.
                                 The KPMG name and logo are registered trademarks or trademarks of KPMG International.
6                                               Insurance Insight – UAE (Volume 2)

Insurance companies as of 30 September 2020 (2/2)
ROE and ROA**                                                                                                                            Insurance receivables/GWP**
                                                                                ROE as on 30 Septem ber 2020                                                                   Insurance receivables/GWP as on 30 Septem ber 2020
                                                                                 ROA as on 30 Septem ber 2020                                                                  Participant average – as on 30 Septem ber 2020

                                                   20%                                                                                                                   60%

                                                                                                                                                                         50%

                                                                                                                                         Insurance receivables/GWP (%)
                                                   15%
ROE and ROA (%)

                                                                                                                                                                         40%

                                                   10%
                                                                                                                                                                         30%

                                                                                                                                                                         20%
                                                    5%

                                                                                                                                                                         10%

                                                    0%
                                                                                                                                                                          0%

                                                   -5%

Total assets and total equity                                                                                                            Share price and price earnings ratio**
                                                                               Total assets Q3 2020                                                                                          Share price as on 30 Septem ber 2020
                                                                                Total equity Q3 2020                                                                                         P/E Q3 2020
                                                   2,500                                                                                                                 20                                                    12
                                                                                Participant average total assets – Q3 2020
Total assets and total equity (US$ in m illions)

                                                                                Participant average total equity – Q3 2020
                                                   2,000
                                                                                                                                                                         15                                                     9
                                                                                                                                            Share price (US$)

                                                                                                                                                                                                                                    P/E ratio (units)

                                                   1,500

                                                                                                                                                                         10                                                     6

                                                   1,000

                                                                                                                                                                         5                                                      3
                                                    500

                                                      0                                                                                                                  0                                                      0

       Glossary
       ** Premium Retention Ratio is calculated by netting reinsurance premium only from gross written premium.Loss ratio is calculated by dividing net
       claim s incurred to net earned prem ium. ROE and ROA are the ratio of last 12 m onths net incom e after income tax to average total equity and average
       total assets respectively as of 30 September 2020. Insurance receivables/GWP is ratio of average insurance receivables over gross written premium
       of last 12 m onths. P/E ratio is calculated as the closing share price as of 30 September 2020 quoted on EPS. Also, AWNIC and UNION are not
       considered in share price and P/E ratio due to significant deviation from other participants P/E ratio.
                                                           © 2021 KPMG Lower Gulf Limited, licensed in the United Arab Emirates, and a member firm of the KPMG global organization of independent member firms affiliated with KPMG
                                                           International Limited, a private English company limited by guarantee. All rights reserved.
                                                           The KPMG name and logo are registered trademarks or trademarks of KPMG International.
7   Insurance Insight – UAE (Volume 2)

From our global desk
In this edition, we explore the rise in importance of InsurTech and digital transformation
strategy due to Covid-19. We also cover opinions shared by industry CEOs.

                  Becoming a digital insurer:                                                                 InsurTech’s place in a Covid-19
                      where to begin                                                                                       world

               Insurers are eager to launch a digital                                                                 Who will benefit as insurers
                 transformation strategy in a new                                                                    accelerate innovation efforts?
                              reality

                                     Read
                                     Read more
                                          more                                                                                      Read
                                                                                                                                    Read more
                                                                                                                                         more

2020 CEO Outlook Covid-19 special edition – Insurance insight
    Confidence amidst                                                  The Covid-19 catalyst:                                                        Purpose-led, pandemic
       uncertainty                                                    Insurers race to digitize                                                             ready

         Read more                                                                   Read more                                                                     Read more

                © 2020
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Contact us
                         Abbas Basrai                                                                     Adil Abid
                         Partner, Head of Financial Services                                              Partner, Head of Insurance
                         KPMG Lower Gulf                                                                  KPMG Lower Gulf
                         T: +971 4403 0484                                                                T: +971 2401 4855
                         E:abasrai1@kpmg.com                                                              E: aabid@kpmg.com

                                                                                                          Maryam Zaman
                         Bhaskar Sahay
                                                                                                          Partner, Head of Internal Audit –
                         Partner, Advisory Services
                                                                                                          Financial Services
                         KPMG Lower Gulf
                                                                                                          KPMG Lower Gulf
                         T: +971 4424 8914
                                                                                                          T: +971 4424 8918
                         E: bsahay@Kpmg.Com
                                                                                                          E: MZaman@Kpmg.Com

                         Anay Srivastava                                                                  Lamis Jarrar
                         Director, Advisory Services                                                      Associate Director, Advisory Services
                         KPMG Lower Gulf                                                                  KPMG Lower Gulf
                         T: +971 4403 0464                                                                T: +971 4403 0500
                         E: AnaySrivastava@Kpmg.Com                                                       E: ljarrar@Kpmg.Com

                         Syed Haseeb Hussain
                         Senior Manager, Financial Services
                         KPMG Lower Gulf
                         T: +971 4403 0386
                         E: shussain8@Kpmg.Com

www.kpmg.com/ae
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The inform ation contained herein is of a general nature and is not intended to address the circumstances of any particular in dividual or
entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is a ccurate
as of the date it is received or that it will continue to be accurate in the future. No one should act on such inform ation without
appropriate professional advice after a thorough examination of the particular situation

© 2021 KPMG Lower Gulf Lim ited, licensed in the United Arab Em irates, and a m ember firm of the KPMG global organization of
independent m em ber firms affiliated with KPMG International Lim ited, a private English company lim ited by guarantee. All rights
reserved.

The KPMG nam e and logo are registered trademarks or trademarks of KPMG International.
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