INSTRUCTION MANUAL - Clever Company
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INSTRUCTION MANUAL Cord-connected inflatable hot tub with built in blower, heater and control device ETL MODEL No. 10001 / 10002 / 10003 / 10004 CLEVERSPA ETL US IM_FINAL.indd 1 07/01/2020 16:17
CONTENTS Safety Instructions 02 - 03 CleverSpa® Parts Checklist 04 Indoor & Outdoor CleverSpa® Installation 06 Setting up your CleverSpa® 07 - 08 Operating your CleverSpa® 10 Maintenance & Repair of your CleverSpa® 11 Cleaning & Storing away your CleverSpa® 12 Troubleshooting 13 Returns 14 Warranty 15 IMPORTANT SAFETY INSTRUCTIONS - READ, FOLLOW AND SAVE ALL INSTRUCTIONS FOR FUTURE REFERENCE - SEE PAGE 15 FOR A REPLACEMENT SAFETY SIGN When installing and using this electrical equipment, there are basic safety precautions that should always be followed, including the following: • W ARNING: Do not permit children to use this product unless they are closely supervised at all times. • A wire connector is provided on this unit to connect a minimum, 6 AWG (13.3mm2) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5m) of the unit. • DANGER: Risk of injury. a) Replace damaged cord immediately. b) Do not bury cord. c) Connect to a grounded, grounding type receptacle only. • WARNING: This product is provided with a ground-fault circuit-interrupter within the plug. The GFCI must be tested before each use. With the product operating, When the product stops operating, this indicates that the door is equipped with an electrical interlock. Next, push the test button on the GFCI and close the service door. The product should not operate. Now open the service door, push the reset button on the GFCI and close the service door. The product should now operate normally. When the product fails to operate in this manner, there is a ground current flowing indicating the possibility of an electric shock. Disconnect the power until the fault has been identified and corrected. • DANGER: Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this hot tub unless they are supervised at all times. • DANGER: Risk of Injury. The suction fittings in this hot tub are sized to match the specific water flow created by the pump. Should the specific water flow created by the pump? Should the suction fittings or the pump? Be sure that the flow rates are compatible. Never operate hot tub if the suction fittings are broken or missing. Never replace a suction fitting with one rated less than the flow rate marked on the original suction fitting. • DANGER: Risk of Electric Shock. Install at least 5 feet (1.5m) from all metal surfaces. As an alternative, a hot tub may be installed within 5 feet of metal surfaces if each metal surface is permanently connected by a minimum, 6 AWG (13.3mm2) solid copper conductor to the wire connector on the terminal box that is provided for this purpose. • DANGER: Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or television, within 5 feet (1.5m) of a hot tub. • WARNING: To reduce the risk of injury: a) The water in a hot tub should never exceed 40°C (104°F). Water temperatures between 38°C (100°F) and 40°C (104°F) are considered safe for a healthy adult. We recommend never exceeding 38°C for young children and when hot tub use exceeds 10 minutes. b) Since excessive water temperatures have a high potential for causing fetal damage during the early months pregnant women should limit hot tub water temperatures to 38°C (100°F). c) Before entering a hot tub, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature-regulating devices varies. d) The use of alcohol, drugs, or medication before or during hot tub use may lead to unconsciousness with the possibility of drowning. e) Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a hot tub. 02 CLEVERSPA ETL US IM_FINAL.indd 2 07/01/2020 16:17
SAFETY INSTRUCTIONS f) Consult your doctor before use as some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation. g) To accurately check the water temperature we recommend the use of a calibrated digital thermometer or mercury thermometer, ensuring this matches with the spa control panel (see page 10 regarding how to operate your hot tub). • Hypothermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37°C (98.6°F). The symptoms of hypothermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness and fainting. The effects of hypothermia include failure to perceive heat, a failure to recognise the need to exit the CleverSpa®, an unawareness of impending hazards, fetal damage in pregnant women, a physical inability to exit the CleverSpa® and unconsciousness resulting in the danger of drowning. WARNING – The use of alcohol, drugs, or medication can greatly increase the risk of fatal hypothermia. SAVE THESE INSTRUCTIONS SPECIFIC REQUIREMENTS FOR THE SUCTION FITTING • Required replacement of the suction fitting may only be performed by authorised representatives of Clever Company Limited. • This suction fitting is for surface mounted wall installation only, and can be classed as a self-contained hot tub fitting for multiple outlet use only. • Suction outlets must not be modified from the original position and located on seating areas or on the backrests for such seating areas. • When two or more suction fittings are used on a common suction line, they shall be separated by a minimum of 3ft, or if any are located closer, they shall be located on two different planes. • In the event that a suction outlet becomes blocked, the hot tub should not be used until the defective outlet is fixed or replaced by an authorised representative. The remaining suction outlets serving that system shall have a flow rating capable of the full flow of the pump(s) for the specific suction system. • Only the pipework utilised in the original construction (OD/ID) can be used on this hot tub and cannot be interchanged for other sizes. Flow vs Head Loss for Suction Fitting Model No. MX01 (bbspa08500-20) 2 1.8 1.73 1.6 1.39 1.4 1.2 Total Head Loss (PSI) 1.2 1 0.89 0.8 0.8 0.67 0.71 0.57 0.62 0.6 0.53 0.4 0.2 0 0 0 5 10 15 20 25 30 35 • Wall mounted only. Flow (GPM) • Suction fitting reference MX01. • Replace within 3 installed year. • Required replacement of the suction fitting may only be performed by authorised representatives of Clever Company Limited. o o • To protect the life of the suction fitting, the water in this hot tub should never be allowed to drop below 5 C, 41 F. • The maximum flow rate through the suction fitting must not exceed 14 gpm. • Before each use of the spa/hot tub, please inspect the suction fitting and its fastening for damage or tampering. • We will state missing, broken or cracked/damaged suctions fittings must be replaced before use • The suction fitting must be installed tightly, a loose fitting must be tightened before any use of the spa/hot tub. • The flow rate through the suction fitting must not be increased through the introduction/use of an increased capacity flow pump. 03 CLEVERSPA ETL US IM_FINAL.indd 3 07/01/2020 16:17
CLEVERSPA® PARTS CHECKLIST Please check all parts are present in your box before first use. To order new or missing parts please visit: clevercompany.com GROUNDSHEET (A) FILTER CARTRIDGES (B) FILTER PROTECTOR COVER (C) INFLATION HOSE (D) CLIP-ON TOP COVER (E) REPAIR PATCHES (F) DRAINAGE PLUG (G) SAFETY LOCKING CLIP KEYS (H) PRODUCT SPECIFICATION 71” CIRCULAR 82” CIRCULAR 73” X 73” SQUARE 71” CIRCULAR ETL Model Number: 10001 10002 10003 10004 Capacity 2-4 People 4-6 People 4-6 People Up to 7 People Water Capacity (approx.) 211 Gallons 264 Gallons 250 Gallons 270 Gallons Actual Water Flow (approx.) 350 Gal/H 350 Gal/H 350 Gal/H 350 Gal/H Inflated Size (approx.) 71” x 25.6” 82” x 25.6” 73” x 73” x 25.6” 71” x 25.6” Product Weight (approx.) 53lbs 57.5lbs 57.5lbs 63.4lbs Filled Weight (approx.) 1,830lbs 2,280lbs 2,160lbs 2,310lbs No. of Bubble Jets 110 130 140 140 Pump Voltage 120V ~ 60Hz 12A 120V ~ 60Hz 12A 120V ~ 60Hz 12A 120V ~ 60Hz 12A Maximum Temperature 104oF (40oC) 104oF (40oC) 104oF (40oC) 104oF (40oC) Temperature Rise (approx.) 3-4oF/H (1.5-2oC/H) 3-4oF/H (1.5-2oC/H) 3-4oF/H (1.5-2oC/H) 3-4oF/H (1.5-2oC/H) Rated Power Input for Heating 1200W 1200W 1200W 1200W Rated Power Input for Bubbling 600W 600W 600W 600W 04 CLEVERSPA ETL US IM_FINAL.indd 4 07/01/2020 16:17
BEFORE YOU SET UP YOUR CLEVERSPA® Before setting up outdoors Before setting up indoors 1. Y ou must have solid support foundation where 1. F loor must be able to withstand you install your CleverSpa®. When setting up, weight of the CleverSpa® + occupants. ensure there are no sharp objects that could 2. Floor should be a non-slip, level surface. damage the CleverSpa® and the location is level so the CleverSpa® sits properly. 3. Suitable drainage is essential when 2. During filling, emptying or when in use, water installing your CleverSpa® indoor. may spill out. You should install it near to a Carefully consider the placement drainage point that is able to accept the total of your hot tub before installation. volume of water. 3. Do not leave the surface of the CleverSpa® exposed to direct sunlight for long periods of time as this may affect the strength of the welds. 06 CLEVERSPA ETL US IM_FINAL.indd 6 07/01/2020 16:17
SETTING UP YOUR CLEVERSPA® 1 2 3 A ay out groundsheet (A) on L Unpack CleverSpa® on Unfold the CleverSpa®, ensuring a flat even surface, clear of any groundsheet. sides are as upright as possible. sharp objects. 4 5 6 J K L Uncoil cord and RCD/GFCI Connector Locations: Remove protective plastic plug, located under built-in Air Outlet (J), Inflation Valve (K) from connectors. control unit. and Water Outlet (L). 7 8 9 J K J D Unscrew outer cap from Inflation Unscrew cap from Air Outlet (J). Screw Hose (D) on to Air Outlet (J). Valve (K). Do not unscrew the black inner valve. 10 11 12 D K Push the Hose (D) into Press ‘Inflate/Air Jets’ on control panel to start inflation (red light To aid the inflation pull the sides Inflation Valve (K). Plug into will appear). upright and spread out the base. mains and switch on. 07 CLEVERSPA ETL US IM_FINAL.indd 7 07/01/2020 16:17
SETTING UP YOUR CLEVERSPA® 13 14 15 D K K Once inflated, press the Remove Hose (D) from Screw cap back onto ‘Inflate/Air Jet’ on control panel to ‘Stop’ inflation. Inflation Valve (K). Inflation Valve (K). 16 17 18 M D J J G Unscrew Hose (D) Screw cap back Water Outlet (M) from Air Outlet (J). onto Air Outlet (J). Drainage Plug (G). 19 20 B 21 N2 C N1 Filter Connectors Screw Filter Cartridge (B) Add the Filter Protector on to Filter Connectors (N1 & N2). Cover (C) onto the (N1 & N2) Drainage Plug (G). Filter Cartridges (B). 22 23 24 Add water to level, no Set temperature on control panel*. Double lock clips with higher than ‘Max’ level. Clip on Top Cover (E) to retain the heat. Safety Locking Keys (H). *See page 10 for full operating instructions. You can also see our Clever Clips on how to setup your CleverSpa® just visit clevercompany.com 08 CLEVERSPA ETL US IM_FINAL.indd 8 07/01/2020 16:17
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OPERATING YOUR CLEVERSPA® SETTING THE TEMPERATURE INFLATE/AIR JETS Press ‘SET TEMP/LOCK’ and the numbers on Press ‘INFLATE/AIR JETS’ to start air jets - a red display screen will start to flash. Increase/ light will appear. Press again and air jets will decrease temperature by pressing ‘TEMP UP’ stop working - red light will go out. or ‘TEMP DOWN’. Air jets stop automatically after 20 minutes. Choose desired temperature, press ‘SET TEMP/ To reset, wait for 10 minutes and press LOCK’ again to confirm. Temperatures can be ‘INFLATE/AIR JETS. Air jets can be stopped/ set between the range of 20°C to 40°C started any time during their 20 minute cycle. (68oF - 104oF). (See safety instructions for recommended operating temperatures). Air Jets will stop after 20 minutes to avoid internal pump over-heating. ‘FILTER HEATER FILTRATION SYSTEM Press ‘HEATER’, red light will appear. Press ‘FILTER’, red light will appear, pump will Press ‘HEATER’ again and heating system start to work. Press ‘FILTER’ again to stop pump, will stop, red light will go out. red light will go out. When heater system is on, filter system will After approx. 168 hours, ‘FC’ will appear on switch on automatically to circulate water. When display screen (flashing), with a warning tone. temperature has reached 1°C above pre-set Red light will be lit on ‘FILTER’, pump will not temperature, heating system will stop working, be operational. Heating system will also not but light will remain on. Filter pump will work and red light will be off. continue to operate even when heater is not functioning. To make sure filtration system is off, press When water falls 1°C below pre-set temperature, ‘FILTER’. ‘FC’ on display screen will disappear heating system will automatically heat water as well as warning tone. Water temperature will back to 1°C above selected temperature. be displayed, all functions will return to normal. Once achieved, heater will stop to allow ‘FC’ and warning tone remind user to replace filter. temperature to settle at pre-set value. 10 CLEVERSPA ETL US IM_FINAL.indd 10 07/01/2020 16:17
MAINTENANCE & REPAIR OF YOUR CLEVERSPA® WATER LEVEL Water should be filled and maintained between ‘Min’ and ‘Max’ fill lines as indicated on inner wall of your CleverSpa® IMPORTANCE OF WATER TREATMENT You need to regularly monitor and appropriately treat the water in your CleverSpa®. PEOPLE WITH THE FOLLOWING TRAITS ARE AT HIGHER RISK INCLUDING: • Diabetes, lung and heart disease • Smokers and heavy drinkers • Anyone with an impaired immune system • People suffering from chronic respiratory or kidney disease. For more information contact your doctor. WATER AND LEGIONNAIRES DISEASE? Legionnaires’ disease can be contracted by inhaling small droplets of water (called aerosols), which are suspended in the air and contain the bacteria. Certain conditions increase the risk of Legionella if: • W ater temperature in all or some parts of the system is between 20-45°C (68°F-113°F), which is suitable for growth of the bacteria. • It is possible for breathable water droplets to be created and water is stored and/or re-circulated. • There are deposits that can support bacterial growth providing a source of nutrients for the organism e.g. rust, sludge, scale, organic matter and biofilms (from the body). For more information visit: clevercompany.com/support/chemical-maintenance CLEANING YOUR CLEVERSPA® Detergent residues, dissolved solids from bathing suits and chemicals will gradually accumulate in the water. To clean your CleverSpa®, use soap and water then rinse thoroughly. Please note: do not use hard brushes or abrasive cleaners. REPAIRING PUNCTURES IN YOUR CLEVERSPA® If your CleverSpa® is torn/punctured, use repair patches. Completely dry area to be repaired, apply strong adhesive to repair patch and then cover the damaged area. Smooth the surface to remove any air bubbles. Leave to dry for 12 hours before using the CleverSpa®. For more information cleaning and repairing your hot tub visit: clevercompany.com/support/faqs/cleverspa-faqs 11 CLEVERSPA ETL US IM_FINAL.indd 11 07/01/2020 16:17
CLEANING & STORING AWAY YOUR CLEVERSPA® HOW TO EMPTY YOUR CLEVERSPA® 1. Firstly, remove the CleverSpa® plug from the electrical mains. 2. Remove the screw cap from the water outlet (L) (below the pump system of the CleverSpa®) ensuring the Drainage Plug (G) is still inserted to prevent unexpected draining. 3. Screw the inflation hose (D) onto the water outlet (L) and direct the open end of the hose appropriately. 4. Remove the drainage plug from the outlet within the floor of the CleverSpa®, so the water can flow out. 5. When the CleverSpa® is completely drained of water, you must operate the bubble function for 30 seconds to drain any remaining water from the pipeline. 6. When draining has finished, remove the inflation hose (D) and replace the drainage plug (G) and water outlet cap (L). HOW TO DEFLATE YOUR CLEVERSPA® 1. Locate the black two part air valve on the spa (see point 9) on ‘setting up your CleverSpa®’ item (K). 2. Fully unscrew and remove the rapid deflation air valve turning anti-clockwise (K). 3. Fold the spa away carefully to direct and remove as much air as possible through the open valve. STORING YOUR CLEVERSPA® Make sure all the water is completely drained from the CleverSpa® and pump system. This is vital in extending the life of your CleverSpa®. We recommend the use of a wet/dry vacuum to blow out or suck up water from the CleverSpa® pipes and pump lines. Remove the filter cartridge. CleverSpa® should be placed in the bag provided and stored in a dry place, ideally raised off the floor and away from any extreme temperatures. Please note: Plastic becomes brittle and susceptible to breakage when exposed to subzero temperatures and this can severely damage your CleverSpa®. Leaving your CleverSpa® outside and uncovered during the winter months will void your warranty. CLEANING THE WATER FILTER CARTRIDGE & MESH FILTER If using your CleverSpa® 2-3 times per week, we suggest that you change your filter every 2 weeks to maintain the best performance. 1. Remove the filter protector cover (C) and then remove the filter cartridge (B). FILTER 2. The filter cartridge can be rinsed periodically under a cold tap and reused. CARTRIDGE (B) However, if the filter cartridge remains soiled and discoloured the filter cartridge should be replaced. If any holes are present in the paper filter or the paper in the cartridge is noticeably worn, replace the filter with a new one before further use. We DO NOT recommend the use of pressurised water to clean any CleverSpa® filters. 3. Replace the filter protector cover (C) over the filter cartridge (B) and attach to the filter connector (N1 & N2) by turning it clockwise until hand tight. FILTER PROTECTOR COVER (C) To help to keep your water clean, check your filter cartridge every day. To order filters and chemicals for your CleverSpa®, please visit: clevercompany.com 12 CLEVERSPA ETL US IM_FINAL.indd 12 07/01/2020 16:17
TROUBLESHOOTING SOME TIPS TO HELP YOU TO DIAGNOSE AND RECTIFY COMMON SOURCES OF TROUBLE: PROBLEMS POTENTIAL CAUSES SOLUTIONS Air jet system A1 Air pump too hot A1 U nplug system. After air pump has is not operating A2 Something wrong with cooled, insert plug and press air jets power box button to activate A3 Air Pump in cooling mode A2 Wait for 10 Minutes and restart A3 Call CleverSpa® Aftersales if does not reset Heating system A1 Temperature is set too low A1 S et to a higher temperature 20-40°C does not operate A2 Dirty filter cartridge (68oF-104oF) than current water temperature A3 Improper water levels A2 Clean/replace filter cartridge A4 Heating element failure A3 Add water to specified levels A4 Call CleverSpa® Aftersales if does not reset Filtering system A1 Dirty filter cartridge A1 Clean/replace filter cartridge does not operate / A2 Something wrong A2 Call CleverSpa® Aftersales if it does not reset Rattling noise when with power box A3 Ask a professional electrician to check switching filter on household electrical supply is functioning correctly CleverSpa® leakage A1 CleverSpa® is torn or punctured A1 Use repair patch provided Water not clean A1 Insufficient filtering time A1 Increase filtration time A2 Dirty filter cartridge A2 Clean/replace filter cartridge A3 Improper water maintenance A3 Refer to chemical manufacturer’s instructions Display temperature A1 R esidual water in the CleverSpa® A1 U nplug from mains and wait. is higher than 40oC, will continue to be heated Temperature will start to reduce after stopping by residual temperature and return to normal heating function A2 Water inlet through filter system A2 Clean the inlet may be blocked A3 Call CleverSpa® Aftersales if does not reset Code Cause Solution FC When filtration system has worked for approx. Check filter and change if necessary. 168 hours, ‘FC’ will appear on display with a warning Once done, press filter again. ‘FC’ error tone. Red light will still be lit on filter, pump will code will disappear, and warning tone not be operational. Heating system will not will stop. Water temperature will be work, and red light will be out on heater. displayed, all functions will return to normal. SL/HL Temperature Issue Contact CleverSpa® Aftersales on: support.usa@clevercompany.com SH Water Temperature Sensor Issue Contact CleverSpa® Aftersales on: support.usa@clevercompany.com CORRECT DISPOSAL OF THIS PRODUCT This marking indicates that this product should not be disposed with other household waste throughout the EU. To prevent possible harm to the environment, or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling. 13 CLEVERSPA ETL US IM_FINAL.indd 13 07/01/2020 16:17
RETURNS CHANGED YOUR MIND AND NEED TO RETURN YOU HOT TUB? PLEASE FOLLOW THE BELOW INSTRUCTIONS: • If you have purchased a CleverSpa® and have simply changed your mind, follow the retailers instructions for returns. You will need to register your warranty at: clevercompany.com/support/warranty and will require proof of purchase. DEFECTIVE ITEMS If your item is defective in any way, i.e. it doesn’t work but you can’t identify why, in the first instance please consult our FAQ section at clevercompany.com as there may be a simple solution to the issue, if this does not help to resolve the issue, email: support.usa@clevercompany.com for assistance. DAMAGED ITEMS If you receive an order with obvious shipping damage from the retailer, then we suggest the delivery is refused. If the delivery has been accepted and then shipping damage is found, please follow the specific instructions advised by the retailer. In all circumstances please save all packaging material and paperwork for the order. Please be aware that if you dispose of packaging material or attempt to return the merchandise without contacting the fulfiller, you jeopardise your chances of making a claim, and you may not receive a credit for the return. LIMITS OF RESPONSIBILITY CleverSpa® accept no responsibility for misuse or user damage and/or loss of parts incurred during operation or use of the CleverSpa®. This warranty relates to all CleverSpa’s bought in the US and covers the following areas: • CleverSpa® Pump Heater: 12 months from the date of purchase • CleverSpa® Cover & Liner: 6 months from the date of purchase This warranty is not transferable if the goods are resold after the original purchase. Your CleverSpa® is designed and manufactured for domestic use only. The CleverSpa® Warranty does not extend to any commercial businesses operating in the rental of CleverSpa® hot tubs. 14 CLEVERSPA ETL US IM_FINAL.indd 14 07/01/2020 16:17
WARRANTY REGISTERING YOUR WARRANTY To register your warranty, visit clevercompany.com/support/warranty and complete the form within 28 days of purchase. The warranty will start from the date of purchase which must be verified by proof of purchase. For up-to-date troubleshooting advice, technical information and FAQs please visit our online help centre at support.usa@clevercompany.com. WARRANTY CLAIMS Before making a claim, we may be able to answer your query, simply visit clevercompany.com/support/ cleverspa-faqs for further information. If the FAQs don’t solve the issue and you need to make a claim, please ensure that you have registered your warranty and contact us by email at: support.usa@clevercompany.com. Our dedicated Aftersales Team will endeavour to answer all messages within 48 hours. 15 CLEVERSPA ETL US IM_FINAL.indd 15 07/01/2020 16:17
SAFETY SIGN POSTING Please post the ‘Safety Sign’ provided in an area visible to all users of the hot tub, to alert them of the safety rules and warnings. REPLACEMENT SAFETY SIGN To obtain additional or a replacement ‘Safety Sign’, please contact Clever Company on support.usa@clevercompany.com. EXAMPLE SAFETY SIGN General Enquiries, Returns, Spare Parts, Repairs & Chemical Advice visit: clevercompany.com Clever Company Ltd. UK Address: Oldgate, St.Michael’s Industrial Estate, Widnes, Cheshire, WA8 8TL. European Address: Radarweg 29, 1043 NX Amsterdam, Netherlands. CLEVERSPA ETL US IM_FINAL.indd 16 07/01/2020 16:17
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