Ing Intentions 2018 2019 - Translating our 2020 vision into reality - South Warwickshire ...
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2018 - 2019 Commissioning Intentions 2018-19 sees NHS South Warwickshire Clinical Commissioning Group (the CCG) move into year VJTGGQHQWTƂXG[GCTUVTCVGIKERNCP6TCPUNCVKPI our 2020 vision into reality. Building on the Kenilworth foundations delivered through our Royal Leamington Spa previous Henley in Arden strategy. The Warwick Southam plan sets out an ambition to deliver more Stratford upon Avon Alcester integrated and personalised NHS South Warwickshire CCG services to our population in order to improve the experience and health of the Shipston on Stour nearly 282,000 people who we, as a CGG, are responsible for. 1
NHS South Warwickshire Clinical Commissioning Group +P/C[VJG%%)oU)QXGTPKPI$QF[VQQMVKOGVQTGƃGEVQPVJGYQTMVJCV has been done over the last 12 months to progress our strategic plan. Much has been achieved but, as in previous years, we recognise that much more work will be required to deliver the transformational change that we want to see. Increasingly, this will see us working in collaboration with our partners across the Coventry and Warwickshire health and care system (two other CCGs, two Local Authorities, local District %QWPEKNUCPFVJGHQWTOCKP0*5RTQXKFGTU VQKFGPVKH[CPFTGCNKUGQRRQTVWPKVKGUYJKEJDGPGƂVVJG system as a whole and to address the structural, cultural and professional barriers to delivering truly person-centred care. As partners, we will hold ourselves collectively to account for delivering the necessary transformation of services and for getting the most out of each pound spent on health and social care within Coventry and Warwickshire. If we are successful, the impact of this work will be to deliver the CCG’s 2020 vision; better healthcare for everyone. As we explain in our 2 Year Operational Plan, this vision is directly aligned with the triple aim that NHS England set for the NHS as a whole in 2014 in the NHS Five Year Forward View (FYFV): Improved Transformed Sustainable health and quality of ƂPCPEG wellbeing care delivery Along with our partners, we recognise that delivering the transformation required to make our system a truly integrated one, in which every patient’s experience of care is seamless, will require sustained effort over the coming three years. The change will be driven by effective collaboration between organisations, cultural shifts within the workforce and building more effective relationships with the people who receive health and care services. Those familiar with the NHS England’s Next Steps on the NHS Five Year Forward View may recognise these as some of the features of developing ‘accountable care’. Locally we are at a very early stage of thinking about accountable care, recognising it, primarily as a collective effort that will unite organisations across Coventry and Warwickshire and bind us to a EQOOQPUGVQHIQCNUYJKEJYKNNDGPGƂVQWTRQRWNCVKQPCPFVJGQXGTCNNJGCNVJCPFECTGU[UVGO9G expect to take forward local discussions about and progress our thinking on accountable care during 2018-19. In line with our recently published Communications and Engagement Strategy, listening to and involving patients, the public, our member GP practices and our staff will be one of our guiding principles as we undertake this work. 2
2017 2019 Commissioning Intentions 2018 - 2018 Context In this document we set out our priorities for 2018-19. The document should be read in conjunction with both our own Strategic and 2 Year Operational Plans and the Coventry and Warwickshire Better Health, Better Care, Better Value Plan. Together these documents explain in detail the local and national context in which the CCG will be working in 2018-19. The CCG, of course, does not work in isolation and both existing local strategies and plans, national policy requirements and the publication of the Next Steps on the NHS Five Year Forward View have shaped our latest commissioning intentions. The ‘Next Steps’ recaps the progress that has been made to date to deliver the change described in the NHS Five Year Forward View and goes on to identify the key improvements that must be made this year (2017-18) and next year (2018-19) in order to main- tain momentum. In this document, we take the opportunity to review how our commissioning intentions align to both VJGKFGPVKƂGFPCVKQPCNRTKQTKVKGUCPFVJGRTKQTKVKGUGUVCDNKUJGFVJTQWIJVJG9CTYKEMUJKTG,QKPV5VTCVGIKE 0GGFU#UUGUUOGPV ,50# $[FTCYKPIQPDQVJnJCTFoFCVC KGUVCVKUVKEU CPFnUQHVFCVCo KGVJGXKGYU QHNQECNRGQRNGCPFUGTXKEGFCVC VJG,50#YJKEJKURTQFWEGFWPFGTVJGFKTGEVKQPQHVJG9CTYKEM- UJKTG*GCNVJCPF9GNNDGKPI$QCTFJKIJNKIJVUYJQ9CTYKEMUJKTGoURTKQTKV[ITQWRUCTGKPTGNCVKQPVQ health and social care need and exists as a shared, evidence-based consensus on the key local priori- ties across health and social care. 3
As we explain in our 2 Year Operational Plan, the CCG’s plan to 2018 - 2019 Commissioning Intentions deliver our 2020 strategic vision is built around four key cornerstones. INSIGHT OUT OF HOSPITAL Our Plan... To Prevent negative To Innovate The 2016-2020 lifestyle choices the provider market Strategic Plan is specific to our CCG and sets out how we are going to deliver this transformation within our locality. The Plan is built around Ensuring that people four cornerstones. To Respond 24/7 have a positive in a coordinated way experience of care and support Enhancing the People are helped to quality of life for live healthy lifestyles, make healthy choices BETTER HEA people with long and reduce health FOR EVERY term conditions inequalities INSPIRE To ensure people Preventing people feel supported to from dying manage their Our Aims... prematurely condition Improving responsiveness By identifying the ‘Four across health and social Cornerstones’ of the 2020 Plan To Support a care to personal needs personalised approach – Out of Hospital Care, Personalisation, Specialist Provision and Delivering Today – we can group together enabling programmes that collectively can deliver real changes in outcomes To Align resources To Transform for patients. commissioning to deliver better care arrangements for vulnerable groups PERSONALISATION 34 NHS South Warwickshire CCG 4
NHS South Warwickshire Clinical Commissioning Group INSIGHT SPECIALIST PROVISION Our Vision... To increase Confidence To Accelerate Our vision for commissioning of healthcare for the people of south of service users integrated working Warwickshire is to build relationships with patients and our communities to improve health, transform care and make the best To increase the proportion of stroke patients To Centralise use of our resources. reporting an improvement expertise to improve in activity/lifestyle outcomes Helping people to recover from ALTHCARE To improve outcomes episodes of ill from planned YONE health or treatments following injury INTEGRATE Treating and caring People know what for people in a safe choices are available environment and to them locally and Our Values... protecting them feel they have had from avoidable harm their voices heard The CCG remains assured by NHSE and balances planning for tomorrow with delivering for today, whilst improving the To Listen to the Our seven core values - Committed, health outcomes for the patients and the public Listening, Innovative, Empowering, people of south Responsible, Collaborative and Warwickshire Equitable - will continue to guide us and underpin our relationships and interactions with our partners and stakeholders. To Assure quality To Drive the best outcomes for our and performance population INVOLVE DELIVERING TODAY 35 5
2018 - 2019 Commissioning Intentions Out of Hospital This cornerstone of the strategic plan includes the projects which will improve primary care and community resilience and reduce the demand on acute hospital care. Projects in this area include integration between health and social care and the delivery of different contractual models to improve outcomes. Our focus in 2018-19 will remain in part on the Coventry and Warwickshire Out of Hospital 2TQITCOOG6JG2TQITCOOGKUCUKIPKƂECPVEQORQPGPVQHQWTUVTCVGIKERNCPYJKEJRWVUCPGHHGEVKXG out of hospital system at the centre of the future south Warwickshire care system – getting the Out of Hospital Programme right will lay the foundations for the wider system transformation envisaged KPVJGRNCP+P,WN[QWT)QXGTPKPI$QF[CITGGFVJCVVJGUQWVJ9CTYKEMUJKTGEQORQPGPVQHVJG Programme will be taken forward by developing a lead provider contract with South Warwickshire NHS Foundation Trust (SWFT). We will work closely with SWFT during 2018-19 to support the roll-out of the Programme, including the implementation of the underpinning clinical model. In addition, a large part of our focus will remain on primary care – making sure that general practice in south Warwickshire is sustainable for the future and able to work effectively in a more integrated system. The work that we will be doing is set out in our plan Transforming General Practice Together, which was developed as a response to NHS England’s General Practice Forward View. The plan will provide the mechanism to connect services within the wider out of hospital environment to our GP practices, enabling GPs to more easily access the support of other professionals in meeting the needs of their patients. 7
NHS South Warwickshire Clinical Commissioning Group Next 2018-19 Deliverables; JSNA We will 2018-19 Steps on 2018-19 Requirements what can you expect Theme FYFV to see? Monitor the performance Fit for Frailty evaluation of our GP Member Practices report. participating in the CCG's Fit for Frailty programme against Increase in people being KFGPVKƂGF-G[2GTHQTOCPEG referred to lifestyle Indicators relating to Module services from primary 1 (Prevention and Early care. Intervention). Develop and implement Increase in people self- Complete 12 month evaluation of a new referring to lifestyle the Fit for Frailty Programme and approach to services. Long-Term formulate recommendations for delivering Primary Care Conditions future commissioning model/s. preventative Increased uptake of services universal screening/ Explore greater use of navigators/ in general immunisation digital technology to support practice. programmes in south patients to navigate the health Warwickshire. and care system. Coventry and Work with our Coventry and Warwickshire Prevention Warwickshire partners to explore Make and Early Intervention other opportunities to incentivise prevention Plan, and aligned Local prevention and early intervention the job of Delivery Plan. through primary care. everyone Evaluation report. Greater self-care Continue to management by work with patients with long-term our partners conditions. to develop new Roll out telehealth programme to Patients self-report approaches KFGPVKƂGFRCVKGPVUNKXKPIYKVJQPG DGPGƂVUKPENWFKPI that support Harnessing Long-Term or more of the following long- KORTQXGFEQPƂFGPEGCPF people to Technology Conditions term conditions: diabetes, heart emotional well-being. self-care, & Innovation failure and chronic obstructive including pulmonary disease (COPD). Practices report that they through JCXGDGPGƂVVGFHTQOVJG the use of roll out of the telehealth innovative programme. technology solutions. A reduced number of emergency admissions for this patient group. 8
2018 - 2019 Commissioning Intentions Next 2018-19 Deliverables; JSNA 2018-19 We will 2018-19 Steps on what can you expect Theme Requirements FYFV to see? An evaluation report on social prescribing, including recommendations. Review local Evaluate south Warwickshire A business social prescribing General Practice social case, including pilot schemes prescribing model pilot recommendations for and look to Physical programmes in partnership future commissioning. Primary Care commission Wellbeing with Public Health and a sustainable formulate recommendations Sustainable social social prescribing for future commissioning prescribing model model. model/s. implemented. Improved patient experience through lower numbers of GP appointments needed. Implement the National Diabetes Implementation of the Prevention national programme programme Roll-out of the national aligning and enhancing Make along with our Integrating Long-Term diabetes prevention the current local prevention Coventry & Care Locally Conditions programme following a pathways (Fitter Futures the job of Warwickshire procurement process. and the diabetes everyone System partners, Telehealth project). supported by the central NHS England team. Identify opportunities to strengthen and build Continue to community capacity work with and resilience through our partners, continued participation in through the the Warwickshire Third and Warwickshire Public Sector Partnership %CTGU$GVVGT Group. On-going participation Together in the Warwickshire programme, Develop and roll-out locality Third and Public Sector including the level asset maps aligned Partnership Group. third sector, with the GP practice locality to identify boundaries. Locality level asset maps. opportunities to build and Work with our Coventry strengthen & Warwickshire System community partners to explore other capacity and opportunities to build resilience. community capacity and resilience. 9
NHS South Warwickshire Clinical Commissioning Group 2018-19 Deliverables; Next Steps JSNA 2018-19 We will 2018-19 what can you expect to on FYFV Theme Requirements see? Support the Develop an action Improvement in the 3 key Warwickshire plan to address the CTGCUKFGPVKƂGFD[2WDNKE Health 3 key areas identi- Health Warwickshire: Protection ƂGFD[2WDNKE*GCNVJ air quality; screening and Strategy 2017- Warwickshire: air immunisations and excess 2021 quality, screening and winter deaths/fuel poverty. immunisations and excess winter deaths/ Regular reporting to the fuel poverty. Clinical Quality and Governance Committee. Make Focus on the prevention KFGPVKƂGFCTGCUKPVJG the job of CCG’s public facing everyone communications (newsletter, etc.). Commission Develop a Mobilise new A new contract in place person- process to contract. for out of hospital services. centred monitor the outcomes performance Implement actions Regular reporting to the for our most of the new from the End Of Life Performance Committee complex Out of Hospital Improvement Plan. CPF)QXGTPKPI$QF[YJKEJ group of contract captures the outcomes of people against the Urgent & Long-Term on-going contract outcomes Emergency Conditions monitoring. framework Care developed in An implementation plan collaboration for delivery of the End of with providers, Life Improvement Plan (as stakeholder part of the Out of Hospital clinicians, transformation plan). patients, carers Primary and the wider Care public. 10
2018 - 2019 Commissioning Intentions 2018-19 Deliverables; Next Steps JSNA 2018-19 We will 2018-19 what can you expect to on FYFV Theme Requirements see? Work with the Development of an Care closer to home, less Out of Hospital integrated pathway hospital admissions and collaborative covering primary care unnecessary interventions. to develop a and out of hospital full end-to-end services. Improved patient frailty pathway outcomes and patient Commission covering Physical experience. person- prevention Wellbeing centred through to end Delivery of person-centred outcomes of life. care to support patients at for our most the end of their lives. complex group of people Evaluate the Evaluate the pilot An evaluation report impact of pharmacy support identifying the outcomes enhancing scheme in 7 of the pilot project. pharmacy residential care support to homes. A business case, residential Urgent & Physical including homes. Emergency Wellbeing Consider future recommendations for Care commissioning future commissioning. options. Evaluate Engage with CCG GP An independent report options to Member Practices to that enables us to redesign develop options. understand the key current requirements of primary methods of Engage with our care from the perspective resourcing population to of our Member Practices Make general Primary understand what and population. sure that practice over Care they want and expect primary care and above the from primary care #ENGCTN[FGƂPGFUGTXKEG maintains its core General both now and in the offer from local practices status as the Medical future. to their populations. lynchpin of Services (GMS) care delivery contract, in south aligning the Warwickshire incentives that we apply to general practice with those applied to the wider system and vice versa. 11
NHS South Warwickshire Clinical Commissioning Group 2018-19 Next JSNA 2018-19 Deliverables; We will 2018-19 Steps Theme Requirements what can you on FYFV expect to see? Work with Use the outcomes Leadership capacity within Member Practices of the public and each locality that is to redesign the workforce working with South delivery of services engagement Warwickshire Foundation through increased exercise Trust on the implementation collaborative completed in of the Out of Hospital working. The Primary Physical VQFGƂPG clinical model. development of Care Wellbeing critical this model will success factors enable resources for future primary to be wrapped care models. around groups of practices and create Work with a foundation for Member Practices delivering ‘primary to develop the care at scale’. collaborative working arrangements Make between practices. sure that Seek to improve Engage with our An action plan that primary care uptake of Member Practices KFGPVKƂGUDCTTKGTUCPF maintains its ‘enhanced’ service to understand actions that we will take to status as the offers (locally barriers to uptake. overcome these. lynchpin of commissioned care delivery services and Primary Long-Term Develop an action Improved uptake of in south national enhanced Care Conditions plan based on the ‘enhanced’ service offers. Warwickshire services) by our outcomes of this Member Practices. engagement. Consider whether Monitor the An evaluation report on the to commission pilot service pilot service, including the a primary care- commenced in impact on dementia led dementia 2016/17. diagnosis rates. diagnosis and Complete 12- care management month A business case, including service based on Primary Mental evaluation of the recommendations for future evaluation of the Care Wellbeing pilot project. commissioning. pilot implemented in December 2016. The Coventry Any variations required to and Warwickshire the contract with CWPT are Partnership Trust KFGPVKƂGFCPFKORNGOGPVGF (CWPT) Memory Assessment Shared learning locally and Service will be across the wider Coventry required to and Warwickshire footprint. provide support and advice to GP Improved understanding of practices the service requirements of participating in the people diagnosed with pilot. dementia and their carers. 12
2018 - 2019 Commissioning Intentions 2018-19 Next JSNA 2018-19 Deliverables; We will 2018-19 Steps Theme Requirements what can you on FYFV expect to see? Evaluate Complete evaluation of the pilot An evaluation the Primary project following the year-long pilot. report Care Mental identifying the Health Explore options for future outcomes of the Service commissioning of mental health pilot project. (active Mental Mental support services within GP surgeries. monitoring) Health Wellbeing A business case, pilot project including which begins recommendations August for future 2017. commissioning. Work with Further develop Outline Primary Full Primary Care our Member Care Estates Strategy produced in Estates Strategy Practices 2016/17 to include full options ƂPCNKUGF to deliver appraisal for each locality, leading to including agreed a Primary the production of an agreed plan to plans at Care Estates secure the physical capacity required locality level. Strategy Primary to meet future demand. Make which Care New premises sure that builds on Completed relevant engagement development primary care the existing (stakeholder and public) to inform completed in maintains its Outline options appraisal process. Central locality status as the Strategy. (Hastings House). lynchpin of Progress schemes (new care delivery development and improvement) that New premises in south have reached business case stage development Warwickshire CPFJCXGEQPƂTOGFCRRTQXCNHQT completed in 2018/19. Warwick locality (Prior Medical Engage with Member Practices to Centre/Cape Road evaluate opportunities to develop Surgery). ‘shared space’ within individual NQECNKVKGU GIUJCTGFDCEMQHƂEG Contributions space). (secured via Section 106 Continue to engage with Planning Warwick and Stratford-on- Obligations or the Avon District Councils to secure Community Section 106 contributions from Infrastructure developers and in relation to the Levy) are passed local introduction of the from the District Community Infrastructure Levy. Councils to the CCG to support Collaborative working with NHS RTQLGEVUKFGPVKƂGF England (West Midlands) to in the Primary support the progress of new build Care Estates schemes prioritised for funding Strategy. through the Estates and Technology Transformation Fund (ETTF). 13
NHS South Warwickshire Clinical Commissioning Group 2018-19 Next JSNA 2018-19 Deliverables; We will 2018-19 Steps Theme Requirements what can you on FYFV expect to see? Develop and Progress the Regular TGƂPGQWTRNCP Strategy through the relevant reporting to the ‘Transforming approval/assurance process. Primary Care General Practice Committee and Together’ in )QXGTPKPI$QF[ response to Primary Long-Term in relation to the engagement Care Conditions implementation with our Member of the Strategy. Practices, patients and the wider public and other key stakeholders. Mental Wellbeing Extend access to Progress project plan Our population general practice established in 2017/18 to has access to services in line with implement new extended evening and Make the requirements access service in 2018/19. weekend GP sure that of the General appointments by primary care Practice Forward Primary Physical 2TQITCOOG$QCTFVQ March 2019. maintains its View (GPFV) by Care Wellbeing maintain oversight of the status as the commissioning project plan. lynchpin of a new extended care delivery access service in south which meets the 7 Warwickshire core requirements URGEKƂGFD[0*5 England. Continue to work Identify potential support Practices that with our Member requirements via engagement YQWNFDGPGƂV Practices to respond with practices, soft from support are to opportunities intelligence and the KFGPVKƂGFCVCP ƃQYKPIHTQOVJG systematic approach described early stage. sustainability and Primary in the CCG’s Primary Medical transformation Care Care Quality and Performance Support requests programme Framework. are successful in outlined in the securing General Practice Maintain engagement with funding. Forward View the Local Medical Committee (GPFV) (e.g. (LMC) via regular quarterly General Practice meetings. Resilience Programme). Maintain engagement with the NHS England (West Midlands) Primary Care Team via the local GP 6TCPUHQTOCVKQP$QCTF 14
2018 - 2019 Commissioning Intentions 2018-19 Next Steps 2018-19 Deliverables; We will 2018-19 JSNA Theme on FYFV Requirements what can you expect to see? Work with our Ensure practices On-going Member Practices to are aware of contract increase uptake of the support and monitoring. GP online services, resources available thereby enabling to them. On-going liaison patients to take more Harnessing Physical with the NHS control of their own Technology & Wellbeing Maintain links with England Patient health. Innovation the NHS England Online Patient Online Programme Programme Team Team. and work with them to promote support and resources available to practices. Enforce relevant contractual Make requirements in sure that the General primary care Medical Services maintains its (GMS) contract. status as the Develop and deliver Roll out IP IP telephony lynchpin of an agreed GP IT telephony to our rolled out to care delivery Strategy and work Member 35/35 practices. in south with our Member Practices. Warwickshire Practices to enable Practices report general practice to Harnessing Progress work- that they have make greater use of Technology & UVTGCOUKFGPVKƂGF DGPGƂVVGFHTQO technology in order to Innovation in the Local the roll out of IP enhance patient care Digital Roadmap. telephony. and experience, and release capacity. Work with our Funding Member Practices allocation for to respond to Online opportunities Consultation ƃQYKPIHTQOVJG Systems Online invested in line Consultation with the Systems stream of requirements of the General the scheme. Practice Development Programme (publication of rules and URGEKƂECVKQP awaited). 15
NHS South Warwickshire Clinical Commissioning Group 2018-19 Next Steps 2018-19 Deliverables; We will 2018-19 JSNA Theme on FYFV Requirements what can you expect to see? Continue to develop Work with the Streamlining of and work with our South general practice Member Practices Warwickshire GP administration to to progress local Federation and free up clinician implementation of the NHS England time. the Releasing Time Primary Care Sustainable for Care Programme Improvement Team $GVVGT in order to support to deliver the signposting to general practice Programme locally. other services as sustainability and appropriate to release capacity. support Our intention is for appropriate care all practices to be and Make engaged with the management. sure that programme in order to primary care accelerate the 10 high maintains its impact changes to status as the release time for care. lynchpin of Develop and Produce a primary Primary care care delivery commence care workforce workforce in south implementation strategy in UVTCVGI[ƂPCNKUGF Warwickshire of a Coventry & collaboration and Warwickshire Primary with key partners implementation Care workforce Integrating (Member commenced. strategy with Care Locally Practices, Local appropriate local Medical Council, Regular reporting variation and actions. Health Education to the Primary England, SWGP Care Committee Federation) with and Governing the support of $QF[KPTGNCVKQP the Coventry and to the Warwickshire Local implementation Workforce Action of the Strategy. $QCTF .9#$ 16
2018 - 2019 Commissioning Intentions 2018-19 Next Steps 2018-19 Deliverables; We will 2018-19 JSNA Theme on FYFV Requirements what can you expect to see? Roll out Electronic Develop and System launched Palliative Care implement roll out across all Coordination Systems plan, including Member (EPaCCS) across all education and Practices. Member Practices training for to support timely Harnessing practices. Monitoring of information sharing Technology & uptake and usage between primary care, Innovation on-going. the Out of Hours service and NHS 111. ,QKPWRRCTVU of the urgent care system Contribute to the Develop a local Local action plan that need implementation of the action plan aligned agreed. to respond West Midlands Urgent to the vision of to our and Emergency Care the West Midlands Monitoring of population Network. Urgent and delivery against 24/7 Urgent & Emergency Care the action plan is Emergency Network and on-going. Care which addresses the need to effectively join-up providers. As part of the development of this plan, identify gaps in terms of being able to offer an urgent response to our population. 17
NHS South Warwickshire Clinical Commissioning Group Personalisation This cornerstone of the strategic plan focuses on the provision of care for people with the most complex needs in our community – groups such as children, people with learning disabilities and long- term mental health conditions. Our strategic plan recognises that many of these people would be better served by shared resources across partner organisations and, where appropriate, with access to personalised care. Our focus in 2018-19 will be on working with Warwickshire County Council to build on the collabo- rative arrangements established in 2016-17 in relation to the commissioning of services for children and young people. Through the delivery of our Transforming Care Programme, we will continue to work with partners across Coventry, Warwickshire and Solihull to design and commission services that enable people with a learning disability and/or autism to live safely with support in their communities and prevent unnecessary admissions to hospital. At the same time through joint working with the two other Coventry and Warwickshire CCGs, we will maintain momentum on the delivery of our work programme developed in response to the Five Year Forward View for Mental Health. 18
2018 - 2019 Commissioning Intentions 2018-19 Next Steps 2018-19 Deliverables; We will 2018-19 JSNA Theme on FYFV Requirements what can you expect to see? Ensure that On-going audit and Raised visibility of people included monitoring of 2*$UXKCTGIWNCT in the CCG KORNGOGPVGF2*$U internal QHHGTHQTC2*$ reporting. Make sure (people who Work with we have the are eligible for Mental Mental Providers to systems and NHS Continuing Health Wellbeing respond to the processes Healthcare, requirements of the to provide children who national roll-out of Personal are eligible for 2*$U Health continuing care $WFIGVU and individuals 2*$U who have complex needs as a result of their Learning Disability) who want to achieve a personalised approach with a 2*$CTGCDNGVQ do so. Give our Monitor the Work with Regular population performance providers to reporting to the the best start of the new support the Performance in life by Children and delivery of the new Committee and using our Young People’s Emotional )QXGTPKPI$QF[ collective Emotional Mental Mental Wellbeing and which captures resources Wellbeing Health Wellbeing Mental Health service the outcomes of most and Mental for 0-25s. on-going effectively Health service contract contract against On-going monitoring monitoring. the outcomes and evaluation of the framework new service. developed in collaboration with providers, stakeholder clinicians, patients, carers and the wider public. 19
NHS South Warwickshire Clinical Commissioning Group 2018-19 Next Steps 2018-19 Deliverables; We will 2018-19 JSNA Theme on FYFV Requirements what can you expect to see? Ensure robust On-going monitoring Regular reporting arrangements of relevant providers through the CCG's are in place to to provide assurance governance understand the that CLA receive well structures. needs of, and co-ordinated care that deliver high Vulnerable meets their needs. quality services Young People to Children Give our Looked After population (CLA). the best Develop the Develop the Secure aligned start in life governance and governance and budgets between by using our commissioning commissioning commissioners collective infrastructure infrastructure required through a resources required to for the new Children’s formal process (i.e. most establish a Integrating Vulnerable Integrated Section 75 effectively new Children’s Care Locally Young People Commissioning Unit agreement). Integrated (CICU). Commissioning Governance Unit (CICU), CICU to develop a structure is agreed which will bring plan to integrate 0-25s and in place. together teams services to from across the address transition Regular reporting Local Authority within universal on the activities of and 3 local services and drive the CICU through CCGs (South personalisation. the CCG’s Warwickshire, governance Warwickshire structures. North and Coventry and Integration plan in Rugby). place. Work with Contribute and Integrated Public Health support development approach to Warwickshire and delivery of the perinatal mental to take forward action plan. health. actions related to the Perinatal Mental Mental Improved access to Mental Health Health Wellbeing advice and support agenda. for new parents. 20
2018 - 2019 Commissioning Intentions Next 2018-19 Steps JSNA 2018-19 Deliverables; We will 2018-19 on Theme Requirements what can you FYFV expect to see? Support the joint Work with Increased numbers commissioner for learning Member of people with disabilities to deliver the Practices and learning agreed commissioning providers to FKUCDKNKVKGUKFGPVKƂGF strategy. implement the and included on Mental Mental Coventry and the General Practice Health Wellbeing Warwickshire- learning wide action disabilities ‘health plan. check’ registers. Increased % of people with learning disabilities have an annual Change our health check from commissioning their GP practice arrangements and receive an for mental associated care health and plan. learning Continue transforming care On-going Regular reporting disability for people with learning monitoring of through the CCG’s services disabilities and/or autism by progress against governance to allow a implementing Transforming the plan. structures. personalised Care for People with Learning approach Disabilities, the joint plan Mental Mental Continue to A reduction in the developed through the Arden Health Wellbeing repatriate number of people and Solihull Transforming Care patients who are in inpatient beds in Partnership. placed in other accordance with areas and/or in agreed trajectories. NHS England commissioned inpatient beds back to south Warwickshire, in line with their wishes and treatment pathways. Work in collaboration with Attend and Updated Autism Warwickshire County Council support the Strategy. and other partners to deliver Autism an updated Autism Strategy. Partnership $QCTF Mental Mental Health Wellbeing 21
NHS South Warwickshire Clinical Commissioning Group 2018-19 Next Steps JSNA 2018-19 Deliverables; We will 2018-19 on FYFV Theme Requirements what can you expect to see? Change our Evaluate options for Further Evaluation of the commissioning the development development of an adult pathway arrangements of an all age neuro all age pathway and decision on for mental developmental across Coventry and an all age health and pathway to support Warwickshire pathway. learning the diagnosis of Mental Mental following evaluation disability people with autism Health Wellbeing of the adult services CPFCVVGPVKQPFGƂEKV pathway. to allow a hyperactivity disorder personalised (ADHD). approach Deliver the 2017- Attend and support Improved service 2020 Carers Strategy the Carers Strategy and support for in partnership with &GNKXGT[$QCTFKP carers. Warwickshire County order to deliver the Council. KFGPVKƂGFCEVKQPU Carers Review of respite and short breaks services across health and social care. Seek to improve Review processes in Positive feedback the experience of association with the and reduced Work to individuals going new 'embedded' volume of transform the through the NHS CHC team. complaints. environment Continuing Healthcare Long-Term to empower (CHC) process. Conditions patients Work in partnership Progress the actions Regular with colleagues on on the revised reporting through the Mental Health mental health crisis the CCG’s Commissioning Group care concordat. governance to deliver in full the structures. agreed actions from Mental Mental Work with providers the Mental Health Health Wellbeing to review the Clearer roles and Commissioning Group UGTXKEGURGEKƂECVKQPU responsibilities work plan in order to for community and within mental deliver the Five Year acute mental health health services. Forward View for care. Mental Health for all ages. Review of the secure care pathways including rehabilitation. On-going monitoring of progress against plan. 22
2018 - 2019 Commissioning Intentions 2018-19 Next Deliverables; Steps JSNA 2018-19 what can We will 2018-19 on Theme Requirements you FYFV expect to see? Continue to roll Implement the programme in Patients out the three partnership with local partners and diagnosed year Increased deliver a new service that meets with Access to the needs of people with long-term respiratory Psychological conditions. conditions Therapies (IAPT) Mental Mental and diabetes programme Health Wellbeing will be to support the offered population psychological of south support Warwickshire following with long-term their Work to conditions. diagnosis. transform the Deliver actions Work collaboratively with partners Regular environment KFGPVKƂGFKPVJG to implement the Warwickshire reporting to empower Warwickshire Suicide Prevention Strategy and through the patients Suicide associated action plan. CCG’s Prevention governance Strategy Mental Mental Collaborate with Public Health structures. 2016-20. Health Wellbeing Warwickshire to commission suicide awareness training for front-line workers e.g. GPs. Participate in local and national suicide prevention events and disseminate through the local health and social care system. Review every death from suicide reported as a serious incident using a robust root-cause analysis approach. Improve the Implementation of RESPECT forms More quality of end of and use of the CASTLE register for people dying life care. end of life care. in their place of choice. End of life will form part of the Primary frailty pathway as developed via the Care Out of Hospital design board. 23
NHS South Warwickshire Clinical Commissioning Group Specialist Provision This cornerstone of the strategic plan looks at delivery models for acute specialties. Echoing the NHS Five Year Forward View it recognises that that in some services where there is a strong relationship between the number of patients and the quality of care – such as stroke, specialised surgery, some cancer and other specialist services - there is a compelling argument for a greater concentration of care. Our focus in 2018-19 will be on kick-starting elements of our strategic plan that have been prioritised D[VJG%QXGPVT[CPF9CTYKEMUJKTG$GVVGT*GCNVJ$GVVGT%CTG$GVVGT8CNWGRCTVPGTUJKR6JKUOGCPU VJCVYGYKNNDGDTKPIKPIUQOGQHQWTNQECNRTQLGEVUHQTYCTFKPQTFGTVQDGPGƂVHTQOCU[UVGOYKFG approach. Across many of the work programmes being progressed under this cornerstone, we will be looking at how we can streamline service delivery, simplifying and standardising pathways to ensure people are supported in the right place, at the right time and as quickly as possible. Under this cornerstone we YKNNCNUQNQQMCVVJGYC[KPYJKEJYGEQPVTCEVYKVJRTQXKFGTQTICPKUCVKQPUURGEKƂECNN[KFGPVKH[KPIVJG type of contracts and the ways of awarding contracts that will facilitate collaboration and deliver the outcomes that are important to our population. 24
2018 - 2019 Commissioning Intentions Next 2018-19 Steps JSNA 2018-19 Deliverables; We will 2018-19 on Theme Requirements what can you FYFV expect to see? Ensure that our Ensure GPs and other referrers % increase in population has have access to relevant utilisation of NHS access to up to information to help and e-Referral service. date information support patients to make to enable choices. Action plans in them to make place for GPs/ informed choices Increase utilisation of NHS referrers who are about their care e-Referral Service (e-RS). low users of e-RS. and treatment. Work with GPs/referrers who are low users of e-RS Systems and to understand barriers and processes in place develop action plans to that promote increase utilisation. and measure awareness of Co-produce information choice. to support choice with the Ensure that CCG’s Public and Patient Co-produced our population Participation Group (PPPG). information knows what available to our choices are Undertake an engagement population. available to exercise with patients on an them and that KFGPVKƂGFECTGRCVJYC[VQ On-going they have the test whether patients fully monitoring of information understood the choices providers. available to available to them before make those entering that pathway and Engagement choices whether their expectations as exercise VQJQYVTGCVOGPVYKNNDGPGƂV completed. them are well-informed. Ensure choice is considered for new models of care for all client groups. Work in Ensure 85% of Continuing Targets partnership with Health Care (CHC) achieved in Warwickshire assessments take place out of relation to CHC County Council the hospital setting. assessments. and South Warwickshire Long-Term Enhanced performance Reduction in Foundation Conditions management of CHC key DTOCs. Trust to ensure performance indicators. patients are Project Plan. discharged from Implement the High Impact hospital in a Change Model for reducing timely manner. Delayed Transfer of Care (DTOCs). 25
NHS South Warwickshire Clinical Commissioning Group 2018-19 Next Steps JSNA 2018-19 Deliverables; We will 2018-19 on FYFV Theme Requirements what can you expect to see? Continue Review the National Public and to work /CVGTPKV[4GXKGYoUn$GVVGT patient with system $KTVJU+ORTQXKPIQWVEQOGU engagement partners to of maternity services in on future develop a new England’ and work with commissioning Coventry and Physical local partners to identify arrangements. Warwickshire Wellbeing gaps and implement clinical model a range of actions in for Maternity response. and Paediatric services. Work with service users and providers to develop a clinical model. Encourage our Increase Continue to review the An appropriate providers to specialist mental current service and identify level of service to develop new health care in requirements. CFFTGUUKFGPVKƂGF partnerships Accident and need. and ways of Emergency Urgent & Physical working in (A&E). Emergency Wellbeing order for them Care to adapt to Continue 4GXKGYCPFTGƂPGVJG[GCT Options appraisal the changing to develop 1 work plan for the DCN for future landscape, the Diabetes with the key partners: GPs, commissioning within the Clinical Network practice nurses, South arrangements context of (DCN) with key Warwickshire Foundation completed. Coventry & stakeholders Integrating Long-Term 6TWUV&KCDGVGU7-RCVKGPV Warwickshire across south Care Locally Conditions representatives, dieticians, Better Health, Warwickshire. podiatrist/and digital Better Care, Retinopathy services. Better Value Plan Deliver new and enhanced services to improve structured education and foot care, whilst testing new approaches in technologies - including telehealth - to support people with complex type 1 diabetes and pre-diabetics. 26
2018 - 2019 Commissioning Intentions 2018-19 Next JSNA 2018-19 Deliverables; We will 2018-19 Steps on Theme Requirements what can you FYFV expect to see? Work in 6JGTGYKNNDGCURGEKƂE Higher cancer partnership with focus on: prevention the Coventry and • Prevention - increasing rates from Warwickshire focus on screening better screening Cancer Group programmes initiatives. to drive Cancer Long-Term • Early Diagnosis – delivery of the Conditions enhancing primary care Reduction in National Cancer development through a diagnosis time Strategy and Cancer Education Network, for patients recommendations and reviewing diagnostic diagnosed with from the cancer capacity across the cancer. task force Coventry & Warwickshire Encourage our (through aligning System footprint Reduction in providers to commissioning • Improved care pathways patient waiting develop new responsibilities and patient experience - times for the partnerships across the to reduce waiting times whole cancer and ways of cancer pathway across the whole pathway pathway. working in and enabling from primary care through order for them collaborative to end of treatment, this More support to adapt to working across will include supporting for patients the changing providers). direct diagnostics from with cancer landscape, Primary Care to condense and those within the the patient pathway recovering from context of • Living with and beyond cancer. Coventry & cancer-supporting the Warwickshire delivery of the living Better Health, with and beyond cancer Better Care, programme. Better Value Review and update CCG quality team focus Reduced Plan our Systematic TGƃGEVUPGYRTKQTKVKGU variation in Approach to provision of Quality document primary and VQTGƃGEVSWCNKV[ community and safety priorities services in light of the NHS including Five Year Forward Continuing View (FYFV) and Health Care Specify the other national (CHC). outcomes guidance. we want for Implement Expansion of the south /5-VTKCIG key elective an integrated Warwickshire service. assessment specialities Musculoskeletal and treatment to support /5- UGTXKEG Explore options for wider service in providers to across Coventry geographical scope. place in south deliver the and Warwickshire. Physical Warwickshire. right level of Wellbeing Develop an action plan care and best that delivers improvements outcomes in the short, medium and long term. 27
NHS South Warwickshire Clinical Commissioning Group 2018-19 Next Steps JSNA 2018-19 Deliverables; We will 2018-19 on FYFV Theme Requirements what can you expect to see? Specify the $GRCTVQHC Undertake relevant Work plans outcomes Coventry and stakeholder and the developed, we want for Warwickshire- public engagement to with regular key elective wide approach support this work. reporting in specialities to the review of place. to support other planned Develop an action providers to care pathways. plan that delivers deliver the improvements in the right level of short, medium and care and best long term. outcomes Centralise Commission Undertake relevant New service services improved stakeholder and the model in place where there is Coventry and public engagement to by May 2018. evidence that Warwickshire- support this work. will provide wide stroke Regular better clinical services to meet Integrating Physical Progress through NHS reporting to the outcomes for the outcomes Care Locally Wellbeing England assurance Performance our population outlined in the process and obtain Committee and Midlands and approval to proceed. )QXGTPKPI$QF[ East regional which captures stroke service Providers will need to the outcomes URGEKƂECVKQP be able to respond of on-going and deliver the agreed contract UGTXKEGURGEKƂECVKQP monitoring. Implement new service Improved stroke model. outcomes as TGƃGEVGFKP Monitor the new agreed business contract in line with case. the agreed outcomes framework. 28
2018 - 2019 Commissioning Intentions Delivering Today This cornerstone of the strategic plan sets out the regular activities that are required to provide CUUWTCPEGVQDQVJQWTQYP)QXGTPKPI$QF[CPF0*5'PINCPFVJCVYGCTGHWPEVKQPKPIGHHGEVKXGN[CU an organisation and delivering our various statutory duties. Our focus in 2018-19 will remain on achieving and improving performance standards against the standards in the NHS Constitution. Driving improved quality, whether that be clinically or experientially, will continue to be a priority and is central to the proposed outcomes focused contracting approach described under cornerstone 3. Finally, we will need to ensure that we deliver a DCNCPEGFKP[GCTƂPCPEKCNRQUKVKQPCPFOGGV0*5'PINCPFoUƂPCPEKCNRNCPPKPITGSWKTGOGPVU 29
NHS South Warwickshire Clinical Commissioning Group 2018-19 Next JSNA 2018-19 Deliverables; We will 2018-19 Steps on Theme Requirements what can you FYFV expect to see? Proactively Work with the Public and Information will be engage with Patient Participation Group publicly available stakeholders and and the Gateway Group. showing how enable people feedback supports to contribute to Actively engage with changes to services. shaping future minority community health services groups. Increased numbers of commissioned by Health Champions. the CCG. Actively promote and recruiting Health Coordinated approach Champions. to public engagement across all health and Work with key partners to social care. share information. An increase in Report feedback to public reported satisfaction in Continue meetings of the CCG. VJG%%)#PPWCNř to seek the Stakeholder Survey. views of, listen to and An increase in use of drive our our communications relationship channels e.g. the CCG with patients, website. partners and Develop a Ensure the organisation’s Staff will be communities culture that vision and values, statutory empowered and promotes open requirements and aspiration have the tools to communication for public engagement are deliver high quality and engagement known by every member of commissioning for the with patients and staff. DGPGƂVQHNQECNRGQRNG the public. Deliver proactive and Staff will know the reactive media relations. vision, aims and priorities of the Ensure all project managers CCG and be able to are aware of expectations articulate these and regarding communication how their work relates and engagement and are to them. suitably trained to deliver them. There will be an improved balance in Project plans describe media coverage in stakeholder engagement. local media. Regular engagement activities such as ‘Have Your Say Day’. 30
2018 - 2019 Commissioning Intentions 2018-19 Next JSNA 2018-19 Deliverables; We will 2018-19 Steps on Theme Requirements what can you FYFV expect to see? Strengthen Provide opportunities for GPs Member practices are our VQKPƃWGPEGEQOOKUUKQPKPI informed, engaged and relationship and the provision of services involved in the work of with our through Member Council their CCG and this is Practices meetings. TGƃGEVGFKPVJGHGGFDCEM in order to Primary KPVJG%%)#PPWCNř ensure that we Care Promote clinical involvement Stakeholder Survey. act as partners in commissioning. Continue in the delivery GPs and their teams to seek the of our plan, Maintain and develop the will be actively involved views of, Transforming website. in service redesign and listen to and General the clinical leads will be drive our Practice Develop feedback known. relationship Together. mechanisms for issues and with patients, concerns raised by GPs and GP Member Practices will partners and other stakeholders. know the vision, aims communities and priorities of their 'PUWTGUVCHHDTKGƂPIUCTG CCG and be involved focused on key topics and in implementing the there are opportunities for strategic plan. feedback. Continue Continue to On-going performance to develop manage all of management of provider the people, our provider contracts. processes contracts and reporting in order to Regular reporting which that we have ensure delivery captures the outcomes of in place to of local and on-going monitoring. oversee the national Regular reporting to quality of performance On-going monitoring of the CCG’s Performance the services and quality patient and GP feedback on Committee and the delivered standards services. )QXGTPKPI$QF[ to the across all population contracts. On-going monitoring of the of south WUGQHUVCHƂPITGUQWTEGU Warwickshire in order to ensure safe, and drive sustainable and productive continuous services. improvement in terms On-going monitoring of any of patient Care Quality Commission safety, (CQC) action plans. clinical effectiveness Review of the CCG’s and patient Systematic Approach to experience Quality. 31
2018 - 2019 Commissioning Intentions 2018-19 Deliverables; Next Steps JSNA 2018-19 what can We will 2018-19 on FYFV Theme Requirements you expect to see? Continue to be Local implementation an active member of the national Accident of the Coventry and Emergency and Warwickshire Improvement Plan. Accident and Continue to Emergency Urgent & Delivery of the agreed develop the &GNKXGT[$QCTFVJG Emergency VTCLGEVQTKGUHQTVJGƂXG people, processes Scheduled Care Care mandated improvement and reporting $QCTFCPFQVJGT initiatives: that we have in joint programmes Streaming at the front place to oversee within the Coventry door – to ambulatory Shorter wait the quality of the & Warwickshire and primary care. times at A&E. services delivered system. to the population Reduction NHS 111 – Increasing of south in Delayed the number of calls Warwickshire and Transfers of transferred for clinical drive continuous Care (DTOCs). advice. improvement in terms of patient Ambulances – Dispatch safety, clinical on Disposition and effectiveness code review pilots; HEE and patient increasing workforce. experience +ORTQXGFƃQYsnOWUV do’s’ that each trust should implement to GPJCPEGRCVKGPVƃQY Discharge – mandating ‘Discharge to Assess’ and ‘trusted assessor’ type models. 32
NHS South Warwickshire Clinical Commissioning Group 2018-19 Deliverables; Next Steps JSNA 2018-19 what can We will 2018-19 on FYFV Theme Requirements you expect to see? Provide the Continue to Maintain positive relationships Financial ƂPCPEKCN FGNKXGTƂPCPEKCN with our partners and providers balance. stability and balance in line and seize on opportunities to contractual YKVJQWTƂPCPEKCN work in partnership to deliver Strategic ƃGZKDKNKV[VQ strategy for the GHHGEVKXGCPFGHƂEKGPVEJCPIG deliverables deliver the period 2017- Funding & to the healthcare system and achieved. CCG strategy 2019 in order to 'HƂEKGPE[ improve health outcomes allow sustainable for the population of south Regular transformational Warwickshire. reporting to change to happen. the Executive Team, Primary Care Committee, Performance Committee and Governing $QF[ Deliver projects On-going management of the QIPP projects KFGPVKƂGFYKVJKP CCG’s QIPP programme. successfully the CCG’s Quality, implemented Innovation, Maintain regular reporting in line leading to Productivity and with agreed governance delivery of Prevention (QIPP) Funding & processes. QIPP target. programme, 'HƂEKGPE[ achieving Regular KFGPVKƂGF monitoring of milestones in line implemented with individual schemes to project plans. evidence outcomes. Embrace the Develop an Update the GP IT strategy GP IT Strategy. technology IT strategy in to enable the Transforming changes collaboration General Practice Together plan Improved required to with partners to be underpinned by sound functionality improve our and providers infrastructure and to support the of GP IT. GHƂEKGPE[ to address the Harnessing delivery of the enhanced care and patient RTKQTKVKGUKFGPVKƂGF Technology record between primary care and experience in the Local Digital & Innovation community services as part of Roadmap. the Out of Hospital programme. Implement the Universal Capabilities Delivery Plan, which will track progress in 10 key CTGCUKFGPVKƂGFD[0*5'PINCPF 33
2018 - 2019 Commissioning Intentions Next Steps In this document we set out our draft commissioning intentions for 2018-19 under the four cornerstones of our strategic plan. The commissioning intentions have been designed with the aim QHRWVVKPIKPRNCEGVJGDWKNFKPIDNQEMUHQTCUKORNKƂGFU[UVGOKP%QXGPVT[CPF9CTYKEMUJKTGCPFCTG based on the following: 1. A review of local, regional and national priorities and plans 1WTWPFGTUVCPFKPIQHVJGPGGFUQHNQECNRQRWNCVKQPCPFƂPCNN[ 6JGCODKVKQPUQHVJG%%)VQVTCPUHQTOVJGJGCNVJCPFECTGU[UVGOVQGPUWTGVJCVKVKUƂVHQTVJG future. Our local population and stakeholders will have an opportunity to comment on the draft commissioning intentions. Any comments and feedback received will be considered by our Members’ %QWPEKNRTKQTVQVJGƂPCNCFQRVKQPQHVJGEQOOKUUKQPKPIKPVGPVKQPUCVVJGGPFQH5GRVGODGT We request that you review the commissioning intentions and provide feedback via the form at the end of this document. This can be submitted electronically or via post. Your views are important to us and we look forward to receiving them. Reference Documents NHS Five Year Forward View https://www.england.nhs.uk/wp-content/uploads/2014/10/5yfv-web.pdf Next Steps on the NHS Five Year Forward View https://www.england.nhs.uk/wp-content/uploads/2017/03/NEXT-STEPS-ON-THE-NHS-FIVE- YEAR-FORWARD-VIEW.pdf General Practice Forward View https://www.england.nhs.uk/wp-content/uploads/2016/04/gpfv.pdf The Five Year Forward View for Mental Health https://www.england.nhs.uk/wp-content/uploads/2016/02/Mental-Health-Taskforce-FYFV- ƂPCNRFH NHS Operational Planning and Contracting Guidance 2017-2019 https://www.england.nhs.uk/wp-content/uploads/2016/09/NHS-operational-planning- guidance-201617-201819.pdf NHS South Warwickshire CCG Strategic Plan 2016-2020; Translating our 2020 vision into reality http://www.southwarwickshireccg.nhs.uk/About-Us/Publications-and-Policies/Strate- gic-Plan-2016-2020 NHS South Warwickshire CCG Operational Plan for 2017/18 and 2018/19 http://www.southwarwickshireccg.nhs.uk/About-Us/Publications-and-Policies/2-Year-Plan 34
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