Improving health equity through innovation - Programme Director - Design JULY 2021
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Improving health equity through innovation Programme Director – Design (Full-time or part-time (minimum 0.8 FTE), permanent) JULY 2021 swahsn.com
Working together: Programme Director – Design In this brief The opportunity Role profile Person specification Who we are What we do Working here Our team How to apply 2
Working together: Programme Director – Design The opportunity Job title: Programme Director – Design (Full-time or part-time (minimum 0.8 FTE), permanent) Overview In the last year, our work as a network of AHSNs has benefited over 258,000 people and leveraged over £462m Can you lead the design and development of investment into the health and life science sector. You of complex programmes to improve health can read more about the impact of our work nationally in equity? Are you passionate about building high our latest AHSN Network impact report and regional quality programme governance and portfolio work in our annual review. management? We are looking for a senior At the South West AHSN we focus our efforts on programmes professional; who can use their improving health equity – identifying and spreading passion and expertise in designing, mobilising innovative practice that helps close health equity gaps and delivering service transformation; to deliver in access to care, quality of care, opportunity for a healthy end user and workforce benefits. life and agency in managing individual health. In 2013 a small group of founding member organisations Working with our members and partners, we share the established the South West Academic Health Science ambition and opportunity to improve health equity Network. They were motivated by a shared ambition to through the adoption and spread of innovative practice. accelerate the adoption and spread of innovation across We do this by: our region to improve population health and generate • Spreading innovative practice across the health and economic growth. care system through collaboration, practical support Step forward eight years and that ambition has become and knowledge sharing. a reality. Working in collaboration with the AHSNs across • Building capability in our region to spread innovative England, our work transforms lives through innovation. practice and improve quality. • Supporting evaluation and application of learning to improve the delivery of health and care services. 03
Working together: Programme Director – Design Overview (cont.) Our Programme Directors are part of our Programmes The Programme Director – Design, will play a critical role business function and report to our Director of in helping us to achieve the aims of our new strategy by Programmes, who forms part of our executive team. improving health equity through innovation. They are They work collaboratively with peer Directors to matrix responsible for leading the design, development and manage a team of 25–30 programmes staff, associates mobilisation of our portfolio of regional health equity and clinical leads, alongside wider South West AHSN programmes focused on tackling specific health equity resource, to design and deliver our portfolio of national gaps in access to care, quality of care and individual and regional programmes. opportunity and agency in achieving a healthy life. They will also lead programmatic interventions for new Our existing programme portfolio is broad. Current and emerging partnership opportunities. commissions include programmes to identify and spread proven innovation in partnership with NHS England, They will work in partnership with colleagues from across improve patient safety through our commission with NHS the organisation and alongside our partners throughout Improvement, and to support the uptake of innovation the health and care system, to build experimental, from the life science sectors in the health and care system outcome-led programmes that deliver impact in the with the Office of Life Sciences. region and have the potential for national adoption and spread through the AHSN Network. Our new strategy will bring greater focus to our work. During the last year we’ve worked with our team, network members and our Board to identify the overarching theme that will provide that focus – health equity. 04
Working together: Programme Director – Design Role Key success factors • Leading programme design – proven ability to profile lead a portfolio of multi-year, multi-organisational, complex programmes with a focus on impact. • Leading people – effective people manager, with a proven ability to motivate and develop others. Our Programme Director – Design is responsible • Influencing – ability to influence and persuade for leading the design and delivery of a stakeholders of all levels using effective stakeholder portfolio of complex programmes, and for the management and communications skills. continuous improvement of our programmes • Adaptable – comfortable with ambiguity, with the assurance system. ability to look around problems, adapt approaches Our strategy is focused on closing health equity and make hard choices to achieve goals. gaps. This role is responsible for leading the design, • Learning mind-set – a track record working on development and mobilisation of regional health complex issues, embedding learning into practice equity programmes in service of our strategy. The and generating insight to inform approaches. programmes are experimental and complex in nature, requiring a portfolio approach that seeks to generate • Passion – bring a commitment to improving health equity. local impact in our region, and identify projects and interventions with the potential for national adoption and spread. Our growth ambitions will see the development of programmatic opportunities with new and emerging partners, which will also draw on the experience of the Programme Director – Design. In addition, the role is responsible for leading the development and management of our programme governance and assurance. 05
Working together: Programme Director – Design Role • External relationships – develop, manage and influence long-term relationships with programme partners and commissioners to support programme profile delivery, including local NHS organisations, local authorities and health and care providers, NHS England and NHS Improvement, and other regional and national bodies. (cont.) • Internal relationships – develop close working relationships with colleagues from across our Responsibilities Partnerships, Evaluation and Learning, Communications and Corporate Operations business functions. • Programme design – leadership, delivery excellence and the confidence to mentor, in the design and • Partnership development – work in collaboration mobilisation of complex, multi-year programmes – with our Partnerships business function to seek and designing and mobilising programmes, as well as respond to opportunities for business growth. coaching and supporting others to do this effectively. • Programmes Leadership Team – play an active • Programme delivery – the effective delivery of and contributing role developing capability and a portfolio of complex programmes – ensuring capacity in our Programmes business function. programmes deliver planned benefits and impact, • External engagement – represent the organisation on time and within budget. externally, acting as an ambassador for the • Programme governance – ensure effective organisation at a local, regional and national level. governance and oversight across the programmes function, in both the design and delivery phases, through to close out; ensuring lessons are captured and learned. Lead the continuous improvement of the programmes assurance system, supporting and mentoring Programmes Team colleagues and programmes resource in the wider system. • People management – line manage, develop and matrix manage a diverse team of programme and project managers to ensure effective delivery of programme aims. 06
Working together: Programme Director – Design Person Experience and capabilities you will develop in the role specification • Leading large-scale, cross-system programmes to improve health and care. • Designing and delivering programmes focused on improving health equity. Experience we are looking for • Co-designing programmes and projects with • Working in a leadership role in innovation and users and a range of professionals. improvement and/or transformational change • Assurance; applying a framework that supports risk in the health and care sector, or working in mitigation, as well as enabling effective learning. partnership with public services. • Building multi-partner collaborations that • Designing, developing and overseeing the deliver impact across a large geography. delivery of a complex portfolio of programmes, with quantifiable impact. Abilities and attributes • Co-designing and delivering programmes with • Focus on impact – the ability to adapt and the public, patients, clinical operational and evolve approaches to achieve outcomes. commissioning teams. • Ambitious – determined and resilient, sets • Designing and managing high quality high standards and achieves them. programme governance and assurance systems, process and methods. • Passionate – about innovation in health and care and engaged by our long-term ambition • Application of change methodologies, such as to improve health equity. Model for Improvement, Six Sigma, or others, to deliver transformational change. • Builds trust – works collaboratively to build relationships with internal and external stakeholders. • Managing and influencing senior stakeholder relationships to deliver improvement. • Strategic thinker – ability to effectively manage a complex range of competing priorities and • A track record of inspiring and managing make hard choices to achieve goals. high performing teams. • Strong communicator – ability to communicate • Evidence of continued professional development in convincingly to a wide range of audiences. the technical delivery of complex programmes, which could include a project management qualification from professional bodies such as the APM and PMI, or comparable industry accreditation is desirable. Examples of recent work: Annual Review Our Impact – Addressing Health Inequalities Programme Director – Design Specific example of the work of the Technology Enabled Care team Reporting to: Director of Programmes 07
Working together: Programme Director – Design Who we are The South West Academic Health Science Our work is funded by NHS England and NHS Network (South West AHSN) is one of 15 AHSNs Improvement, nationally commissioned programmes, across the country set up by NHS England to and contributions from our members, as well as income spread innovation at pace and scale across generated through other activities aligned to our core the country in 2013. mission and purpose. As the only bodies connecting NHS and academic organisations, local authorities, the third sector and In 2018, NHS England and NHS Improvement relicensed industry, AHSNs are uniquely placed to identify and AHSNs for a further five years, setting out a clear long-term spread health innovation at pace and scale – driving vision to drive health innovation and stimulate economic the adoption and spread of innovative ideas and growth, and meeting the goals of the NHS Long Term technologies across large populations. Plan and NHS Patient Safety Strategy. In early 2021, the network of AHSNs agreed a five year strategy for the AHSN Collectively, the AHSN Network plays a critical role in Network (2021–2026), developed in collaboration with our supporting the health and care sector. For example, in the commissioners and partners across the country. last year we’ve supported 100% of Clinical Commissioning Groups in England to launch the national COVID Oximetry The South West AHSN is an independent company limited @home model as part of enabling remote care during by guarantee, governed by a board of directors made up the pandemic. We’ve also helped our partners to support of senior NHS and university leaders from across our region 2,339 children receive objective ADHD assessments as a as well as independent non-executive directors. Based in result of our national programme during 2020–2021. our award-winning office on the outskirts of Exeter, we The work of the Network has supported 2,888 companies work across the counties of Somerset, Devon, and and created 700 jobs during this time. Cornwall and the Isles of Scilly. 08
Working together: Programme Director – Design What we do We identify and spread innovative practice across the health and care system, to improve population health and generate economic growth. We do that by providing practical support to partners to adopt and spread innovation, building the capability of the health and care system to innovate and improve and supporting partners to evaluate and learn from improvements to health and care services. Our new South West AHSN strategy brings greater focus We will deliver our strategy through our on how to achieve our purpose. During the next five years five business functions: we will harness our experience in spreading innovation to • Programmes – responsible for the delivery of make improvements in one of the most significant issues our portfolio of national and regional programmes for our region – health equity. to spread innovative practice. We will seek to improve health equity by identifying and • Evaluation and Learning – responsible for the spreading innovation that narrows health equity gaps in evaluation of our programmes and our work access to care, quality of care and individual opportunity supporting partners to evaluate and learn from and agency in achieving a healthy life. improvements to health and care services. Our new strategy will inform how we deliver national • Partnerships – responsible for the delivery of programmes as part of the AHSN Network and define the our capability building work and developing focus of our regional programmes. Through this work we new partnerships to grow our impact and diversify will seek to generate a positive impact that is greater than our income. the sum of its parts – improving health equity in our region and influencing improvement at a national level. • Communications – responsible for building our profile, strengthening our ability to influence and supporting delivery through effective communications and engagement. • Corporate Operations – responsible for our finance, HR and corporate services. Background reading: South West AHSN Annual Review 2019/20 AHSN Network Impact Report 2020–2021 09
Working together: Programme Director – Design Working here Benefits We provide a generous benefits package including employer pension contributions up to 10% and an employee assistance programme with Health Assured. Wellbeing Staff wellbeing is a priority for us. We are continuously Work environment working with colleagues to provide initiatives that will enhance our team’s health, happiness and The South West AHSN is based in Exeter, Devon, general wellbeing. in an award-winning office – an ideal setting for collaborating, convening and growing our We provide free fresh fruit in the office, showers and internal and external relationships. lockers, and there are a number of employee-led activities such as walking meetings and a running club. We encourage inclusivity and value diversity, actively seeking to work with individuals, partners and Diversity and inclusion organisations from a broad range of backgrounds. We support flexible working, part-time roles and job We believe that an inclusive and diverse environment shares, and are open to applications from people can help us achieve greater impact in our work. We are with wide-ranging experiences. committed to the AHSN Network diversity pledges and are developing a progressive and ambitious five-year Training and development action plan led by our Diversity and Inclusion Working Group. Through this work, we are seeking to further We are committed to supporting learning and develop a culture of inclusivity and increase diversity development through generous individual development as part of our wider South West AHSN organisational budgets, organisation-wide training, and peer-to-peer strategy 2021–2026. learning and coaching opportunities. 10
Working together: Programme Director – Design Our team Board Our board is led by an independent chair and composed of a mixture of both executive and non-executive directors, including representatives from our three Integrated Care Systems, our university partners and independent non-executive directors with expertise in commercial, clinical and digital sectors. Executive team Jon Siddall Anita Randon Dan Lyus CHIEF EXECUTIVE OFFICER DIRECTOR OF PROGRAMMES DIRECTOR OF PARTNERSHIPS Jon joined the South West AHSN Anita joined the team in autumn Dan joined the South West AHSN in April 2020, following three years 2020. An experienced strategic in August 2019. An executive director as director of programmes at Guy’s consultant across multiple sectors with experience across commercial, and St Thomas’ Charity. Jon has including health and care, Anita has a not-for-profit and public sectors, experience across a range of health track record in driving innovation and Dan has business development and and social issues, working with delivering sustainable change. Before commissioning expertise as well as funders, investors and government joining the South West AHSN Anita strong and broad networks across agencies in the UK, Ireland and New was leading the design and delivery the health, care, support and Zealand. Jon also spent four years of new digitally-enabled models of housing sectors. at the South West AHSN, helping to outpatient care for Surrey Heartlands launch the organisation in 2013. Health and Care Partnership. Clinical Director — Vacant Richard Watson post to be recruited in 2021. DIRECTOR OF FINANCE Our executive team are also Richard joined the team in 2018. members of the board. Previously, Richard was a finance director at Plymouth Marjon University and worked in college and research finance at the University of Exeter. 11
Working together: Programme Director – Design Staff Our members Our staff team comprises The South West AHSN is a membership organisation with partners drawn approximately 40 passionate and from a range of collaborating organisations across the South West. dedicated people who offer wide-ranging professional expertise • Cornwall Partnership NHS Foundation Trust in finance, healthcare, project • Devon Partnership NHS Trust management, communications, • Livewell Southwest business development, data • NHS Devon Clinical Commissioning Group analysis, evaluation, knowledge management, HR, and office and • Northern Devon Healthcare NHS Trust events support. • NHS Kernow Clinical Commissioning Group • Royal Cornwall Hospitals NHS Trust • Royal Devon & Exeter NHS Foundation Trust Associate Network • NHS Somerset Clinical Commissioning Group • South Western Ambulance Service NHS Foundation Trust Our Associate Network brings • Somerset NHS Foundation Trust together expertise from across our region to help us design, develop • Torbay and South Devon NHS Foundation Trust and deliver our work. • University Hospitals Plymouth NHS Trust • University of Exeter • University of Plymouth • Yeovil District Hospital NHS Foundation Trust 12
Working together: Programme Director – Design How to apply Salary and Terms of Employment Annual salary range £65,000–£75,000 (depending More information upon experience) plus pension and other benefits. If you’d like to know more about the role or selection process, or to arrange an informal Applications conversation with Anita Randon, Director of Programmes, please contact Sam Horne, HR We are working hard to ensure we recruit great people Advisor, by emailing: sam.horne@swahsn.com and minimise unconscious bias in our selection process. To support us to do so we use the Applied recruitment To find out more about the South West AHSN, platform, which anonymises applicants. please visit www.swahsn.com To apply for the role, please click here. You’ll find many South West AHSN staff on Closing date for applications is Twitter, as well as regular updates on our midnight, Sunday 8th August 2021. main @sw_ahsn profile We’re also on LinkedIn at: https://www. linkedin.com/company/south-west- academic-health-science-network Interviews Interviews will be held on 17th and 19th August and will include preparatory work. Successful candidates will be contacted shortly after the closing date to be invited to a first interview conducted by video conferencing. Dates for second round interviews will be confirmed at the time of shortlisting. We will try and be as flexible as possible on the dates and times of interviews, as appreciate that this is the summer holiday season. 13
swahsn.com South West Academic Health Science Network Vantage Point Pynes Hill, Exeter EX2 5FD 01392 247903
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