Important information about your NCL cruise - Non-Stop Travel

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Important information about your NCL cruise - Non-Stop Travel
Important information
                                                                                about your NCL cruise

©2006 NCL CORPORATION LTD. SHIPS’ REGISTRY: BAHAMAS 8299 9/06 500M MBWEL06
Important information about your NCL cruise - Non-Stop Travel
T h a n k  s  for
C h o os i n g  N C L
                                                        What To Know
                                                        Before You Go                          Pages 2–5
It won’t be long now until you’re packing your
bags and getting ready to embark on your
cruise vacation with NCL. Along with your tickets,      What Should I Pack?                    Pages 6–8
here’s a handy welcome pack where you’ll find
lots of good advice and other important things          When You’re Onboard                   Pages 9–15
you’ll need to know.

We look forward to seeing you soon and just let us
know if you need anything else. Welcome aboard!

Your Cruise Ticket is Here
First piece of advice? Don’t pack your ticket
away but keep it handy in your pocket or
handbag for presentation at the pier before
boarding. You’ll also need a valid passport.
This includes infants, children and adults due
to a new government regulation.

Insure Your Baggage
We usually recommend you insure baggage and
personal effects, as NCL’s liability is limited by      On-board Amenities                   Pages 16–21
the terms of the Passenger Ticket Contract in           Take a closer look at all the amenities that await
the event of loss or damage. This insurance can         you on your NCL cruise and all the things to
be obtained through your travel agent, or you           see and do. From dining to fitness to casinos,
can contact NCL directly at 1.800.327.7030.
                                                        it’s all here.
For Air/Sea Guests
Your airline ticket is enclosed with your cruise        Bon Voyage Gifts
documents. Please be sure that you or your              & Packages                           Pages 22–24
travel agent confirms your flight numbers, dates        NCL offers a selection
and flight times with the appropriate carrier           of gifts and packages
at least 72 hours prior to your scheduled               for every occasion.
departure. For guests who have elected to
                                                        Check out the
participate in one of our optional hotel
packages, please check all documents and                different wedding,
verify the respective information and dates.            honeymoon, birthday
                                                        and bon voyage gifts
Airport Arrivals, Day of Sailing                        that can be waiting
If you have purchased air through NCL, an NCL           for you in your
representative will greet you at the airport baggage-   stateroom.
claim area to take you to your ship or hotel.

Assistance While En Route
Should you need assistance while en route to
your cruise, please call an NCL representative at
1.800.327.7030.

                                                                                                             1
What to K
          Before Yo
                    now
                                        uG
                                          o
    Okay, here are some commonly asked questions.               diseases. This is important stuff to remember because
    (We did not include “Why haven’t I done this before?”)      guests who are denied boarding by local immigration
                                                                officials for lack of proper documents are not entitled
    What does my ticket say about my cruise?                    to a cruise refund.
    Please check your tickets to be sure you’re booked
    on the proper date, ship and itinerary. If you have         • FOR TRAVEL ABROAD:
    booked flights through our Air/Sea Program, check           In addition to your passport, visa requirements vary
    your air ticket date and time of departure. You should      by country and are subject to change, so if you’re
    reconfirm your flight numbers, dates and flight times       traveling abroad, we urge you to contact your travel
    with the appropriate air carrier at least 72 hours prior    professional, local immigration office and/or
    to your departure. If you are enrolled in NCL’s Travel      respective embassy or consulate to determine the
    Protection Plan, a reference will be indicated on your      entry requirements for your particular cruise
    ticket (U.S. and Canada only). If your enrollment isn’t     destinations.
    indicated or is incorrect, please contact your travel
    agent right away.                                           How do I pay for on-board expenses?
                                                                It’s pretty easy. For your convenience, all shipboard
    Also, keep in mind that your ticket is basically a          expenses are charged to NCL’s special on-board credit
    contract and your acceptance of the Passenger               program. You simply sign up on the first day of your
    Ticket Contract means you agree to the conditions it        cruise by establishing a method of payment: VISA®,
    contains. NCL reserves the right to decline or accept       MasterCard®, American Express®, Discover®, JCB Card®,
    any person as a guest of the cruise at any time.            traveler’s checks or cash. If you choose to settle your
                                                                account with cash, a deposit will be required in
    What does my cruise fare include?                           advance. You may also use a debit card; however,
    Your cruise fare pays for your accommodations, meals        please be advised that NCL obtains preauthorization,
    and entertainment aboard ship. A few of the specialty       which some banks may hold for up to 30 days.
    restaurants have either nominal cover charges or
    fixed-price menus and à la carte pricing. Items of a        What about currency?
    personal nature aren’t included, like alcoholic beverages   You may cash traveler’s checks at the Reception Desk.
    and soft drinks, spa treatments, certain specialty          Travelers checks and most major credit cards are
    exercise classes, laundry, service charges, photographs,    accepted in the ports we visit. Remember, proper
    casino, ship-to-shore phone, email, internet, fax and       ID is required when cashing travelers checks. We
    Shore Excursions (including all Dive InTM programs).        recommend that you carry a small amount of local
    Government taxes and fees are also not included.            currency when visiting foreign ports, although we’ve
                                                                found that credit cards are commonly accepted in
    Documentation, visas and passports                          shops and restaurants.
                                All guests must carry a
                                valid passport. It’s your
                                responsibility to check with
                                your travel professional,
                                local immigration office
                                and/or respective embassy
                                or consulate to determine
                                requirements for passports,
                                visas and other
                                documentation, including
                                vaccinations for infectious

2                                                                                                                         3
What to K
                                                                                  now
    What about insurance?
                                                                           o
                                                                        Bef re Yo                    u Go
    If you have purchased NCL’s Passenger and Baggage
    Protection Plan, a policy coverage description
    booklet is included in your ticket jacket. If you haven’t
    purchased our plan, we strongly urge you to get
                                                                Many staterooms have refrigerators to store medications
    some kind of travel, medical and baggage insurance.
                                                                that must be kept cold. Guests who need oxygen or
    Additional insurance will supplement any present
                                                                require oxygen therapy are welcome on all NCL ships
    coverage you have, including Medicare, which does
                                                                but must, of course, supply their own oxygen. Guests
    not cover participants traveling outside the U.S.
                                                                who use wheelchairs must also provide their own.
    Remember, NCL’s liability for loss or damage to
    baggage in connection with the vessel is limited by
                                                                One last thing: all guests who require medical
    the Passenger Ticket Contract which covers up to
                                                                equipment to be brought on board must advise NCL’s
    a maximum of $100 per guest.
                                                                Ship Coordinator Department prior to sailing. Failure
                                                                to do so may result in equipment not being cleared
    NCL does not accept responsibility for the loss or
                                                                before departure. Visit our website at ncl.com for
    damage of contents off our vessels. Once you’re on
                                                                information about accommodations on specific ships.
    board, you’ll note that all staterooms and suites have
    mini-safes. Please note, however, that NCL cannot
    accept responsibility for valuables left in staterooms
                                                                What about Shore Excursions?
                                                                A Shore Excursion brochure and a pre-request form
    or elsewhere on board. Jewelry, valuables, fragile
                                                                are included with your cruise documents. We
    items, medications and important papers should not
                                                                encourage you to sign up before you go. For one
    be packed with baggage but should be hand-carried.
                                                                thing, you’ll be sure to get the excursion you want.
                                                                Also, it’s one less decision to make once you get
    May I bring my pet?                                         on board.
    Sorry, but no pets are allowed on board, except             Fax the enclosed form to 1.305.436.4110 or visit
    service dogs.                                               ncl.com/shorex to pre-request online. Shore
                                                                Excursions can also be arranged for and purchased
    What if I’m pregnant?                                       at the ship’s Shore Excursion desk.
    Throughout the travel industry, pregnancy is regarded
    as a medical condition. An expectant mother’s               How can we celebrate a special occasion?
    application for passage must be accompanied by              You may purchase wine, fruit baskets, champagne,
    a medical certificate establishing her due date and         birthday cakes, canapés, flowers or other gifts for your
    fitness to travel, and acceptance is subject to the         stateroom. Please contact NCL’s Ship Coordinator
    following conditions:                                       Department at least three weeks in advance of your
                                                                cruise by dialing 1.800.327.7030 or visit our website
    • NCL will not be responsible or liable for any             at ncl.com/more.
      complications of pregnancy that may arise or occur
      during the cruise.                                        How can I send a gift to someone on board?
    • NCL will not accept guests who will have entered          NCL is happy to go the extra nautical mile to provide
      their 24th week of pregnancy by the time their travel     just the right gift for that special someone. In the
      with NCL concludes.                                       Bon Voyage and special gift section of this brochure
    • For further information, please contact our Ship          (page 22), you’ll find an assortment of ideas for any
      Coordinator Department.                                   occasion. Choose from wines and champagnes,
                                                                gourmet hors d’oeuvres, flower arrangements,
    What about people with special needs?                       on-board credit certificates, NCL memorabilia and
    NCL welcomes guests with special needs. All we ask          cruise wear. For advance orders, contact NCL’s Ship
    is advance notice in order to accommodate you, so           Coordinator Department at least three weeks in
    please call 1.800.327.7030 and ask for the Ship             advance of your cruise at 1.800.327.7030 or visit our
    Coordinator Department at least three weeks prior           website at ncl.com/more. Once you’re on board, you
    to your cruise. All of our ships have designated            can order gifts by calling the Reception Desk.
    staterooms with wider doorways and bathrooms that
    accommodate wheelchairs. For hearing-impaired
    guests, we have staterooms with light alarms and
    under-pillow vibrating alarms. And for the vision-
    impaired, we allow guide dogs on all NCL ships.
4                                                                                                                          5
What should I not pack?
                                                              Do not pack a watch.
                                                              On our ships, there is no Pacific, Mountain, Central
                                                              or Eastern Standard time zones. There is only you and
                                                              your own sweet time. Which means wake when you
                                                              want, go where you want, eat when you want. Have
                                                              breakfast for dinner or dinner for lunch wherever you
    Freestyle Cruising gives you the freedom to dress as      want. On NCL it’s always whatever o’clock. (The only
    you please. So come as you are. No need to check          exception is when the ship is in port and we ask you
    for a “suggested dress code” as you do on traditional     to be back by a certain time. So, only pay attention
    cruises. Resort casual attire is always appropriate —     to the time when you’re not on the ship!)
    morning, noon and night. If you like, you can slip into
    a pair of khakis and a polo shirt, a skirt and blouse     Do not pack routines/schedules
    or a sundress for dinner.                                 Do not make the bed, let out the dog, wake up the kids,
                                                              make their lunches. Do not drop them off at school,
    We do not allow T-shirts, shorts, cutoffs, tank tops,     stop and get coffee, drive to work, say “Hi” to the boss,
    bare feet, etc., in any of the restaurants at dinner.     work-work-work. Do not take a short lunch, work-
    However, T-shirts and shorts are permitted in buffets,    work-work until it’s time to drive home, make dinner,
    trattorias, outdoor barbecues and all 24-hour venues.     give baths, do chores, watch TV and turn out the lights.
    For those who do love to dress to the nines and get       This is Freestyle Cruising. Do not pack routines.
    that annual formal portrait done, there are optional
    formal evenings in at least one of the main restaurants   Do not pack stress
    on every cruise. This means black tie or dark suit        If a little should sneak aboard, make an appointment
    for gentlemen and evening gown or cocktail dress          immediately at our spa.
    for ladies. But remember, on formal evenings, you
    can always choose to dine in one of the alternate         Will I need an electrical converter?
    restaurants and enjoy some of the other lounges and       Probably not. The electrical current on board is 110-
    leave your dressier clothes at home.                      volts AC, same as most American households. Some
                                                              high-voltage hair dryers, electric rollers and electric
    Whether you’re sailing to the warm tropics or the         razors may require a converter, but most of the time,
    glaciers of Alaska, remember to bring clothing            you’ll find it’s plug and play.
    that can be easily layered. A sweater is a versatile
    accessory that’s ideal for everything from air
    conditioning to a cool breeze. For visits to places of
    worship, check the on-board daily newsletter for attire
    guidelines. Be sure to bring a pair of comfortable
    walking shoes, too. Other essentials include
    sunglasses, a sun hat or visor and sunscreen. Don’t
    forget to bring prescription medicines in original
    containers and an extra pair of glasses or contact
    lenses. Carry valuables and medication in a handbag
    you keep with you at all times.

    IMPORTANT NOTE: All suitcases are collected the
    night before we return to our home port, so be sure
    to bring a smaller overnight bag that can hold your       How many suitcases can I bring?
    personal essentials for the last night.                   Each person is allowed up to four pieces of personal
                                                              luggage on board, with each piece weighing a
                                                              maximum of 50 pounds. However, if you are traveling
                                                              by air, ask the airline if they have different restrictions.
                                                              Airlines and NCL have limited liability for loss, so be
                                                              sure all baggage and personal belongings are properly
                                                              insured. Suitcases should be securely locked and
                                                              tagged. And remember, it’s always a good idea to
                                                              hand-carry important documents, medication, jewelry
                                                              or other valuables.

6                                                                                                                            7
When You’re
    Baggage Assistance
                                                                                         On Board
    Whether you’re traveling on NCL’s Air/Sea Program or
    traveling independently, you are responsible for claiming
    your luggage at your airline’s baggage claim area. Airport
    porters and self-service luggage carts are available at all
    airports to help make things easier. Porter service is also
    available at each pier during embarkation and
    disembarkation. Oh, by the way, there’s a customary tip
    for porters: $1 a bag ($2 a bag in New York). Gratuities
    are the guest’s responsibility. Please be sure each piece
    of luggage has a luggage tag listing your name, ship
    and stateroom number. You’ll find luggage tags in your
    ticket jacket.

                                                                  What time is dinner?
                                                                  Promptly at whatever o’clock.
                                                                  NCL’s exclusive Freestyle Cruising lets you decide.
                                                                  We offer open-seating dining in a variety of
                                                                  restaurants and cafés with individual menus, and it’s
                                                                  your choice. You can have lunch or dinner with friends
                                                                  at one of the fancy restaurants. Reserve a table for
                                                                  two at an intimate bistro. Order an omelet prepared
                                                                  just the way you like it from the breakfast-buffet chef.
                                                                  There are special menus for youngsters even entrées
                                                                  from Cooking Light®.
    Embarkation
    Here’s an important one: You must be on board one             Special meals are available, including low-calorie,
    half-hour prior to sailing time, or your cruise               vegetarian, no-MSG, low-/no-sodium and low-/no-
    reservation is subject to cancellation. (We’re pretty         cholesterol meals, as well as sugar-free and fat-free
    sure that this is where the famous phrase “missed             desserts and kosher meals. As you can see, when it
    the boat” comes from.)                                        comes to dining, Freestyle Cruising rocks. Remember,
                                                                  all of our restaurants are nonsmoking. Most of the
    Also, keep in mind that many of the piers that we sail        specialty restaurants require a per-person cover
    from do not have restaurants. Once you get on board,          charge or offer à la carte pricing. Reservations are
    a complimentary lunch is available on all ships during        recommended and can be made on board. And now
    embarkation hours. Lounges are also open for the              with NCL’s new TV information system, your decision
    purchase of cocktails and soft drinks. As stated on           of where to dine is easier than ever. Just check the
    the Passenger Ticket Contract, please remember that           TV outside each restaurant for helpful, up-to-the-
    you can’t bring personal liquor on board. Additionally,       minute table availability.
    any liquor purchased in any port of call will be put
    away for safekeeping and will be delivered back to
    you on the last evening of the cruise.

8                                                                                                                            9
h en Y o u’re
     W         Boar        On                            d              Are babysitters available?
                                                                        Yep. In addition to the Kid’s Crew program,
                                                                        group babysitting programs (for kids ages
                                                                        two to 12) are available at a nominal cost
                                                                        from 10 pm to 1 am each evening and while
                                                                        in port from 9 am to 5 pm. During the group babysitting
     What about smoking, drinking and gambling                          program hours, youth counselors will supervise and
     on the ship? (Short answer: yes.)                                  entertain children with a variety of activities. (Programs,
     You can smoke in designated areas in the bars and outside on       age groupings and hours of operation are subject to
     open decks. All other areas onboard ship are non-smoking. If       change; check the on-board daily newsletter.) Private or
     you’re 18 through 20 years of age and you have the written         in-room babysitting is not available.
     consent of your parents or guardian you can purchase beer or
     wine for yourself only when the ship is sailing in international   Parents with participating children who are not potty
     waters (except in Alaska and Hawai`i where you must be             trained will be issued a beeper and be alerted to return
     21 years of age to consume or purchase alcohol of any kind). If    to the poop deck when the child needs to be changed.
     you want to gamble in our casinos, you must have a valid ID        Beeper range is limited to on board the ship. According
     showing your 18 years or older. If a guest under the age of 18     to U.S. Public Health Service (USPHS) regulations, no
     wins in the casino (“Dude! Look, you won!”) and cannot             diapers of any kind are permitted in the swimming pools
     provide proof of age, he or she will not be paid the winnings.     or hot tubs, including diapers marketed as “swimmers.”
     (“Bummer, dude.”) There are no casinos in our ships in Hawai`i.
                                                                        What are the customs allowances?
                                                                        Okay, this part’s a little confusing, but bear with us.
     NCL encourages the responsible use of                              (We’re just following the laws.)
     alcohol and accordingly reserves the right
     to permanently or temporarily revoke the                           United States residents must declare all articles acquired
     drinking privileges of any guest who violates                      abroad and in their possession when they return to the
     NCL’s Passenger Code of Conduct or who is                          U.S. This includes items purchased in “duty-free” shops.
     deemed by vessel management as a danger                            The duty-free exemption allowed on purchases or gifts
     to himself or herself or others. Continued                         for returning U.S. residents varies. The standard exemption
     abuse of alcohol while sailing and/or                              for U.S. residents who have been abroad more than 48
     violation of NCL’s alcohol policy may result                       hours is $600– $800, which may include one liter of
     in immediate disembarkation.                                       alcohol or 1.5 liters total, two 750 ml bottles (if you are at
                                                                        least 21), 100 cigars and 200 cigarettes. (Wow, someone
                                                                        had a good time.) Residents returning to the U.S. from the
     Tell me about the children’s programs.                             U.S. Virgin Islands may bring $1,200 worth of goods, duty-
     Our complimentary Kid’s Crew™ and Teen’s Club programs             free. U.S. citizens and residents are not allowed to bring
     are designed for kids from ages two to 17. Our counselors          more than 200 cigarettes into the U.S. if they are
     are well-trained and offer an age-appropriate array of             produced in the U.S. whether made for export or not.
     fun-filled options so kids can get as much excitement out          Excess U.S. cigarettes marked with “U.S. tax-exempt for
     of the cruise as you do. With everything from parties to           use outside U.S.” or “made for export only” will be seized.
     video arcades to cool learning sessions, there’s so much           Foreign-manufactured tobacco products will be subject to
     for kids to do that your kids are sure to have the trip of         duty and internal revenue taxes. (The duty-free exemption
     a lifetime. Kid’s Crew hours:                                      for U.S. residents doesn’t need to include items that are
     Sea days: 9 am – noon, 2 pm – 5 pm, 7 pm – 10 pm.                  mailed back to the U.S.; those will be assessed for duty
     Sea days & port days: 7 pm – 10 pm.                                when they arrive.) The duty-free exemption for a package
                                                                        mailed as a gift is $100; the exemption for a package
                                                                        marked for personal use is $200. Non-U.S. citizens
                                                                        should check with their local authorities for customs
                                                                        allowance information.

10                                                                                                                                       11
When You’re
     For more specific customs information, be sure to attend
     the briefing by the Cruise Director before your ship
     reaches home port. Check the Freestyle Daily (the daily
                                                                                          On Board
     onboard newsletter) for time and place. You can also
     obtain information before you sail by contacting the       • Gift shops feature duty-free shopping, with fine
     nearest U.S. Customs office (look under United States        jewelry, perfumes, clothing, cosmetics and a
     Government, Department of Treasury in your local phone       selection of drugstore items.
     book). You can also visit the U.S. Customs website at      • And (not that it’s a fun attraction or anything, but nice
     www.customs.ustreas.gov or call 1.202.927.6724               to know) there are full laundry and dry-cleaning services.
     and ask for the brochure “Know Before You Go.”
                                                                Is there a doctor on board?
     Whew. We told you it was confusing.                        Yes. A physician and nurse are on each ship to provide
                                                                medical care and services at customary charges.
     NOTE: Bottles of liquor you purchase on board or           Commonly used medications are kept on board and
     ashore will be held in a secure area and delivered back    may be prescribed by the ship’s doctor.
     to your stateroom at the conclusion of the cruise.
                                                                What if I need to stay in touch while we’re at sea?
     What about shopping on board?                              Believe it or not, if you’ve got a cell phone, you can
     The gift shops on board are all duty-free (local tax       probably use it aboard select ships through our
     isn’t added to the prices). Due to local customs           Freestyle Cellular Service. International roaming
     regulations, the shops are only open while at sea.         charges will apply. For more info, visit
     Hours are posted outside the shops and in the on-          www.cellularatsea.com. And, all of our ships have
     board daily newsletter. Remember, items purchased          computer terminals you can rent by the hour in the
     in the gift shops must be included among your              Internet Café. You can also telephone or fax to
     “purchases from abroad” when clearing customs              anywhere in the world and be billed at the usual
     on your return to the U.S. or Canada.                      ship-to-shore rates. (Please refrain from bragging too
                                                                much when writing to people who are not currently
     Shopping Ashore                                            taking an NCL cruise.) Friends, family and work
     SHOP AND EXPLORE WITH CONFIDENCE.                          associates back home can reach you via the personal
     There’s an adventure in every port, but an unfamiliar      email address we have printed on your cruise ticket.
     place can be a time-consuming challenge. Why not           They can also dial you directly by calling 1.888.NC.SHIPS
     let an NCL Port & Shopping Consultant do a little          (from outside the U.S., dial 1.732.335.3280). If you must
     legwork for you? Whether you’re looking for the best       contact work, please avoid talking to the boss and
     beaches or trying to get a handle on the local taxi        tell everyone else you’ll “get right on it,” right after
     rates, they can show you the way. Your Port &              your massage and body wrap.
     Shopping Consultant is also your “Shore Shopping
     Specialist.” From duty-free shopping to shopping           What about tipping?
     ashore, our on-board experts will steer you toward         SERVICE CHARGE
     great buys. You can even pick up a Shop Ashore Port        A fixed service charge of $10 per person, per day will be
     Guide, featuring port information, a local map and all     added to your on-board account. For children ages three
     the recommended shopping spots. And you can shop           to 12, a $5 per-person, per-day charge will be added
     with added confidence, since all the stores listed in      (there’s no charge for children under the age of three).
     your Shop Ashore Port Guide offer an exclusive NCL
     shopping guarantee.

     What other cool stuff is available?
     • Every day our cruise director is coming up with cool
       stuff to see and do. Check the on-board daily
       newsletter to see what’s going on.
     • Art auctions
     • Photographs taken throughout the cruise
     • Fitness center open 24 hours
     • Internet Café
     • Beauty parlor and spa services, including hairstyling,
       manicures, pedicures, facials and massages

12                                                                                                                             13
en Y o u ’ re
     Wh         oard   On B                                      Also, certain staff positions provide service on an
                                                                 individual basis to only some guests and do not
                                                                 benefit from the overall service charge. We encourage
                                                                 those guests to acknowledge good service from these
                                                                 staff members with appropriate gratuities. For
     A lot of folks go, “Hey, I just paid my ticket fare; why    example, for guests purchasing bar drinks, the
     this extra thing?” We know — it sounds like we’ve           recommended gratuity is 15 percent. Similarly, for
     added it as padding, but it’s not true. The reason          guests using concierge and butler services, we
     there’s a fixed service charge is an important one:         recommend they consider offering a gratuity
     Our crew (as are the crews on other cruise lines) is        commensurate with services rendered.
     encouraged to work together as a team and is
     compensated by a combination of salary and incentive        Safety and Security
     programs that your service charge supports. On the          At any given moment, there are likely to be “trouble
     final day aboard most cruise lines, it’s a matter of        spots” in the world in terms of crime and/or war or
     finding all the folks who’ve waited on you hand and         terrorist actions. Accordingly, it may be necessary to
     foot to tip them. Here it’s one less thing to worry         change the published cruise or Shore Excursion
     about. We really want you to love your Freestyle            itinerary. Any such changes are for your safety and
     Cruise experience and are certain every crew member         beyond NCL’s control. While we endeavor to provide
     will provide you with the high standard of service NCL      reasonable protection for your comfort and safety on
     is known for. In fact, we offer a best-in-class ratio of    board our ships, we cannot guarantee freedom from
     approximately one crew member per stateroom, so             all risks associated with war, terrorism, crime or other
     you’re sure to enjoy gracious service around the clock.     potential sources of harm. NCL reminds all guests
                                                                 they must ultimately assume responsibility for their
     Therefore, if you have any concerns about the service       actions while ashore.
     you receive during your cruise, please bring them to
     the immediate attention of our Reception Desk staff         The U.S. Department of State and other similar
     on board so that we can address any issues in a timely      government agencies regularly issue advisories and
     manner before the cruise is over. NCL has a structured      warnings to travelers giving details of local conditions
     guest satisfaction program on board designed to             in specified cities and countries according to the
     handle any concerns about any service or on-board           agency’s perception of risks to travelers. We strongly
     product quickly and efficiently. In almost every case,      recommend guests and their travel professionals
     we’re able to come up with a satisfactory solution to       obtain and consider such information when making
     any issue and make sure our guests can focus on             travel decisions.
     enjoying their cruise. In the unlikely event that we
     can’t satisfactorily resolve the issue through our guest    Where can I keep my valuables?
     satisfaction program, guests will be able to adjust the     All staterooms and suites have mini-safes. Please note,
     service charge according to the level of inconvenience      however, that NCL is not responsible for valuables left
     they feel they’ve experienced. Our clear priority is to     in staterooms or elsewhere on board.
     have the opportunity of resolving the issue when it
     happens, to everyone’s complete satisfaction.               Are visitors allowed on board?
                                                                 Due to security reasons, unfortunately, no.
     GRATUITIES
     Unlike most other ships in the cruise industry, there’s     What if I still have some questions?
     no required or recommended tipping on NCL. Guests           Contact us toll-free at 1.800.327.7030 or in Miami at
     should not feel obliged to offer a gratuity for a service   1.305.436.4000 or visit our website at ncl.com.
     that is generally rendered to all guests. However, all of
     our staff members are encouraged to go the extra
     mile, so they’re permitted to accept cash gratuities.
     It’s entirely at the discretion of our guests who wish to
     acknowledge particular staff members for exceptional
     or outstanding service. In other words, there is
     genuinely no rule that asks you to tip, but feel free to
     do so if you want to acknowledge particular individuals.

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Art Auctions at Sea
                                                                    OILS AND WATER ACTUALLY DO MIX.
                                                                    Whether you’re an art aficionado or just interested in
                                                                    seeing a live art auction for the first time, you’ll enjoy
                                                                    one of NCL’s art auctions at sea. Each cruise offers
                                                                    you the chance to purchase exceptional original
     The great ships of NCL are designed to especially              artwork at up to 80 percent off normal gallery prices,
     complement the kind of freedom and flexibility                 and thousands of dollars in artwork is given away
     you enjoy with Freestyle Cruising.                             during our free art raffles. All artwork is original, and
                                                                    anything you purchase or win can be custom-framed
     Discover Freestyle Dining                                      and shipped home for you. Art auctions at sea are
                                  NCL’s exclusive Freestyle         held two to three times during each cruise and include
                                  Dining lets you make              work by artists such as Pablo Picasso, Salvador Dali,
                                  your own dining decisions         Norman Rockwell, Thomas Kinkade, Peter Max and
                                  throughout your cruise.           more. Many auctions also feature sports memorabilia
                                  With up to 13 restaurants on      and animated art from Warner Brothers, Disney,
                                  every ship, most guests can       Hanna-Barbera and others. Check the on-board daily
                                  order from a different menu       newsletter for listings and times.
                                  every night of their cruise.
                                  With Freestyle Dining, you’ll     Wine
                                  always find a restaurant          HERE’S TO LIFE AT SEA.
                                  to suit your mood, taste          Wine connoisseurs love our specialty wines program.
                                  or attire.                        Our program offers hand-selected specialty wines from
                                                                    all around the world. Just ask to see our specialty wines
     And unlike any other cruise line, you have the option to       list, and you’ll be sure to find a selection perfect for any
     either make reservations or simply show up at your             meal or occasion. Wines are available at all restaurants
     convenience. Wherever you decide to dine, you’ll have the      and can also be delivered to your stateroom. If you’re
     freedom to eat whenever you want, with whomever you            looking to learn more about the world of wine, we offer
     want. That’s the beauty of Freestyle Dining. We also offer     winetasting classes and sessions. Check the on-board
     special menus for children, great sail-away barbecues,         daily newsletter for listings and times.
     special low-calorie, low-carb and vegetarian meals and
     sugar-free desserts. And in addition to the fabulous           On-board Shops
     cuisine, you can select from a wide variety of specially       SHOP UNTIL YOU DROP.
     selected wines.                                                Each of NCL’s ships offers a wide variety of tax-free,
                                                                    duty-free items, complete with an international guarantee.
     Specialty Restaurants                                          Save on liquor, tobacco, fragrances and cosmetics. There’s
     Each of our ships also features a selection of imaginative,    affordable beach attire and the latest in casual cruising
     enticing specialty restaurants. From creative French           apparel, as well as great discounts on fine jewelry and
     cuisine at Le Bistro to steaks at Cagney’s Steakhouse to       watches. Emeralds, diamonds, tanzanite and pearls are all
     Asian fusion fare, there’s something to please every palate.   available for purchase, as are watches from manufacturers
     Most of our specialty restaurants require a nominal            such as Citizen, Guess, Skagen and more. You can even
     per-person cover charge or offer reasonable á la carte         take part in seminars on jewelry from all around the world.
     pricing. Reservations at all specialty restaurants are
     recommended, and can be easily made on board.                  On-board Photographer
     All of our restaurants are nonsmoking.
                                                                    YOUR WHOLE CRUISE IS A PHOTO OP.
                                                                    You’ll make some great memories on your NCL cruise,
     Bars & Lounges
                                                                    so why not preserve them? Each of our ships has an on-
     WHAT’LL IT BE?                                                 board photographer who can help you remember your
     There are up to 11 different bars and lounges on board         cruise just the way you want. Whether it’s an adventure
     all our ships. That’s a lotta bars and lounges, folks, and     in a port of call, a special occasion on board the ship or
     they’re open until the wee hours so you can make the           photos with the captain and crew, we’ll help you make
     most of every night at sea. Whether you’re in the              the most of any occasion. You can also take advantage
     mood for a quiet corner wine bar or a crowded dance            of continuous deals on photos throughout your cruise.
     floor, you’ll find a great setting for any occasion. With      Check the on-board daily newsletter for more information.
     specialty drinks in every bar, unique settings and live
     entertainment, the nightlife at sea basically rocks.
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Casino Gaming Items for Order
                                                                    CASINO CHIPS/TOKENS*
                                                                    Give the gift of good fortune with NCL’s table game
                                                                    chips and/or slot tokens.

                                                                    TRIPLE PLAY CHIPS* — PAY $10, GET $15 IN CHIPS
                                                                    Triple Play Chips stay in play as long as they win, so
                                                                    you get more chances to lure Lady Luck to your side.
                                                                    These chips are good on all table games.

                                                                    WIN CARDS
                                                                    Learn to play your favorite table games like a pro.
                                                                    NCL’s Win Cards show you how with instructions in
                                                                    Craps, Blackjack and Roulette.

                                                                    B-I-N-G-O
     Casinos at Sea                                                 Like to play Bingo? Well, you’re in luck. NCL offers
                                                                    entertaining, rewarding Bingo games at sea. Most
     LIKE VEGAS, WITHOUT THE DESERT
                                                                    Bingo events take place in one of our theaters or
     If you’re a gaming fan, you’re in luck. NCL’s Casinos at Sea
                                                                    lounges and are hosted by your friendly cruise staff.
     pay out more winnings than any other cruise line and have
                                                                    NCL also offers fleet-wide “Jackpot Bingo” and an
     been recognized as “The Best of Gaming” on a cruise line
                                                                    array of great giveaways throughout your cruise.
     by the readers of Casino Player and Strictly Slots. Each
                                                                    Check the on-board daily newsletter for listings.
     of our ships offers a wide variety of gaming options for
     players of all levels.                                         *Some restrictions apply to purchase and use of
                                                                    game chips and tokens. Nonnegotiable chips,
         • Blackjack                                                including Triple Play Chips, have no cash value
         • Craps                                                    and must be played on casino gaming tables only.
         • Roulette                                                 Chips may not be exchanged for value chips or
         • Caribbean Stud/3-Card Poker                              tokens. This offer is restricted to one per person,
         • Baccarat                                                 per cruise. Management reserves all rights.
                                                                    Offer may be withdrawn without notice.
         • 24-hour slots
         • Video Poker                                              Mandara Spa®
         • EZ Pay Coinless Slots                                    AFTER YOU’RE DONE RELAXING, REALLY RELAX.
         • Progressive Banks                                        You’re on vacation, so why not spoil yourself a little bit?
         • Mystery Jackpots                                         NCL’s fleet-wide partnership with the famous resort spa
         • Slot Machines from 1¢ to $100                            operator Mandara Spa offers an array of relaxing,
                                                                    rejuvenating treatments from the spa’s expert staff.
         • Progressive Jackpots
                                                                    Depending on the ship, treatments available include
         • Free Gaming Lessons                                      some or all of the following:
         • Highest Table Limits at Sea
         • Personal Betting Limits                                     • Facials
         • Casino Credit                                               • Massages
         • Player Programs                                             • Body Wraps
         • Membership Club                                             • The latest in hair and nail treatments
                                                                       • Teeth Whitening (Yes, teeth whitening)
     Every NCL cruise offers a variety of tournaments and
     promotions from a launch party to gaming lessons to            You can also purchase Mandara Spa gift
     blackjack and slot tournaments. NCL is also the first          certificates on board, and many cruises also
     cruise line to offer membership rewards that can earn          offer embarkation and cruise-specific specials.
     players “comps” on board or for future cruises.                Check the on-board daily newsletter for listings.
     Membership in our fleet-wide Casinos at Sea Players
     Club is quick and easy, and SEABUCKS earned
     through the program are good for up to 18 months
     after your cruise. Please note the casino will be closed
     on all Hawai`i cruises.

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Fitness
     STAY IN SHIP SHAPE.
     Each of NCL’s ships                                           Future Cruise
     offers a fitness center
                                                                   GET DISCOUNTS FOR BOOKING WHILE ON BOARD.
     with 24-hour access. Our
                                                                   At NCL we’re confident that you’re going to love your cruise.
     ships also offer fitness
                                                                   In fact, we’re so confident, we offer you the opportunity to
     classes and seminars
                                                                   book your next cruise while on board. And not only is it easy
     with personal trainers.
                                                                   to book on board, but it’s also rewarding. When you book
     Topics covered may
                                                                   your next cruise vacation while on board an NCL ship, you’ll
     include the following:
                                                                   receive the following benefits:
     • Yoga and/or Pilates
                                                                      • Stateroom upgrades
     • Stretch & Relaxation
                                                                      • On-board credits depending on the category
     • Aerobics/Spinning/Step Classes
                                                                        of stateroom booked
     • Circuit Training
                                                                      • Ability to pick your own stateroom
     Communications At Sea                                            • One-stop shopping – book your air and hotel
     PRETTY MUCH EVERYTHING BUT REGULAR
                                                                   When you book your next cruise on board, the booking
     MAIL DELIVERY
                                                                   can still go through your personal travel agency. It’s
     From our Internet Café to cell phone service
                                                                   easy, flexible and free of hassles. For more information,
     (international roaming charges apply), staying in
                                                                   see the on-board Port & Cruise Consultant.
     touch is easy, even at sea. You’ll find a variety of
     newspapers on board, too. Some ships offer Wi-Fi
     you can access with your own laptop or a rented one
                                                                   What is the Latitudes® Program?
                                                                   Latitudes is NCL’s past guest
     (we suggest sending “wish you were here” emails
                                                                   program. Once you complete
     while you’re tanning by the pool). Stop by the Internet
                                                                   your first NCL cruise, you’re
     Café for more information, and check the on-board daily
                                                                   automatically a member of
     newsletter for specials on communication packages.
                                                                   Latitudes and are eligible for
                                                                   members-only savings and discounts. Visit us at
     On-board Laundry Service                                      ncl.com/latitudes for a complete list of benefits
     CLEAN YOUR BERMUDA SHORTS, EVEN IN BERMUDA.                   and privileges.
     Wouldn’t it be nice to return from your cruise with as
     many clean clothes as you left with? You can, thanks          IMPORTANT NOTE: Please make sure your travel
     to NCL’s on-board laundry service. A friendly crew            agent has given NCL your member number so you
     member will pick your laundry up directly from your           can enjoy all your member benefits once on board.
     stateroom and provide professional laundering
     services for dresses, skirts, jackets, pants, shirts, ties,
     tuxedos and more. Consult the laundry services order
     form in your stateroom to find out more and check
     the on-board daily newsletter for laundry specials
     available at the end of your cruise. Some ships even
     have launderettes, so you can do your own laundry.

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Gifts &      On-board Credit Certificates
                                                      Packages   TAKE CREDIT FOR SOMETHING SPECIAL
                                                                 Most everything in your cruise vacation is covered by
                                                                 the cost of your fare, but if you want to really indulge,
                                                                 why not give yourself or other guests a treat with an
                                                                 on-board credit certificate? These certificates can be
                                                                 used toward the purchase of any item on board the
                                                                 ship. All certificates are available in $25 increments.

                                                                 MANDARA SPA GIFT CERTIFICATES
                                                                 There’s nothing more luxurious than a treatment at our
                                                                 Mandara Spa. Treat yourself or someone special to a
                                                                 complete menu of soothing experiences. Try a Coconut
                                                                 Body Polish, a Javanese Honey Steam Wrap, a Bali-Press
                                                                 Massage or a selection of other spa treatments.

                                                                 Romance Packages
                                                                 ENHANCE YOUR ROMANCE.
     Bon Voyage Gifts                                            With a romance package from NCL, your journey
                                                                 together can be even sweeter. You can add touches to
     Celebrating a special event at sea? Or just want to give
                                                                 your cruise like breakfast in bed, a Swedish massage
     someone a spectacular send-off? Whatever it is you’re
                                                                 for two or a quiet candlelit dinner. Packages are for
     looking to celebrate, NCL can help make it memorable.
                                                                 newlyweds and for couples renewing their vows.
     All the items you see here and on the following pages
     can be ordered by contacting NCL’s Ship Coordinator
                                                                 Please visit ncl.com/more for prices. A 15-percent
     Department at least one week prior to sailing.
                                                                 gratuity will be added for all massages and wraps.
        • NCL Private & Vintage Selections                       Honeymoon/Anniversary Package
        • Adult Soda Package                                     • Sparkling wine and strawberries in your stateroom
        • Cruise wear/NCL Logo Clothing                            upon embarkation
        • Flowers & Arrangements                                 • Canapés delivered to your stateroom one evening
        • Goodies & Gourmet Fare                                 • Complimentary champagne and cake party
                                                                 • A keepsake photograph
        • Honeymoon At Sea                                       • Romantic dinner for two at Le Bistro with a
        • Kid’s Crew Backpack                                      complimentary bottle of wine
        • Kid’s Crew Refillable Soda-fountain Cup
        • Mandara Spa Gift Certificates                          Deluxe Honeymoon/Anniversary Package
        • On-board Credit                                        • Champagne and strawberries in your stateroom
                                                                   upon embarkation
        • Party Packages                                         • Canapés delivered to your stateroom one evening
        • Teen Passport Program                                  • Complimentary champagne and cake party
                                                                 • A keepsake photograph
     By Phone:            By Fax:
                                                                 • Breakfast in bed on one day of your choice
     1.800.327.7030       1.305.436.4147                         • Romantic dinner for two at Le Bistro with a
     By Mail:                                                      complimentary bottle of wine
     Norwegian Cruise Line                                       • Two 25-minute Mandara Spa half-body
     Attn: Cash Application Department                             Seven Seas Massages
     7665 Corporate Center Dr., Miami, FL 33126

     For more information, visit our website at
     ncl.com/more.

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Romance Package
     • Champagne and strawberries in your stateroom
       upon embarkation
     • A traditional Mandara Spa pedicure and manicure
       for one
     • Two 25-minute Mandara Spa half-body Seven
       Seas Massages
     • Tea service in stateroom on the afternoon of
       your choice

     Deluxe Romance Package
     • Champagne and strawberries in your stateroom
       upon embarkation
     • Two 25-minute Mandara Spa half-body Seven
       Seas Massages
     • Choice of Mandara Spa Exotic Frangipani
        Body Nourishing Wrap or Exotic Coconut
        and Milk Ritual Wrap for one
     • Tea service in stateroom on the afternoon of
       your choice
     • A keepsake formal portrait
     • Romantic dinner for two at Le Bistro with
       a complimentary bottle of wine

     Suggested phone-machine messages for
     your Bon Voyage:
     SUGGESTION #1: FOR WORKER BEES
     Hello, you’ve reached ___. I am currently Freestyle Cruising
     on one of NCL’s great ships. If you have a problem that
     needs immediate assistance, please put a signed
     job-request form in the circular in-basket immediately to
     the left side of my desk on the floor. Thank you.

     SUGGESTION #2: FOR TIRED PARENTS
     Hello, you’ve reached ___. Frankly, I’m surprised you
     didn’t get a busy signal with our kids being on the phone
     24/7. In any case, we are not doing laundry or running
     errands because we are Freestyle Cruising on one of
     NCL’s great ships and are currently in a hot tub having
     one of those cute drinks with the umbrella in it. Buh-bye.

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