IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia

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IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
IMPACT REPORT 2019

   1 | The Smile Mission Ltd Impact Report 2019
IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
19,786        11,770                       990                      157         13
Evaluations   Surgeries               Volunteers                   Missions   Countries
                    2 | The Smile Mission Ltd Impact Report 2019
IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
TABLE OF CONTENTS
04   Message from Chairman                              09       List of Contributed Medical Missions

06   About Us                                           11       Explaining a Mission
     Our Vision
     Our Mission                                        12       Student Chapter

     The Smile Mission Ltd
                                                        13       Asia Student Leadership Conference

07   Asia Presence
                                                        14       Smile Asia Charity Gala 2018

08   Our Work
                                                        15       Smile Asia Week
     Medical Mission
     Outreach Centre                                    17       Financial Infographics

     Volunteering & Awareness
                                                        18       Board of Directors
     Training & Education
     Student Initiative                                 19       Statutory Disclosures
     Singapore Care

                                3 | The Smile Mission Ltd Impact Report 2019
IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
MESSAGE FROM CHAIRMAN
In the fiscal year 2019, The Smile Mission celebrated                          The Smile Asia Charity Gala 2018 themed
its 10th year anniversary.                                                     ‘Spreading Smiles Through a Unique Dining
This year we were able to provide comprehensive                                Experience’ was an overwhelming success. Dr Vivian
medical evaluations for 2,836 patients with 1,660                              Balakrishnan, Minister for Foreign Affairs, graced
of them receiving surgery1. Together with the                                  the occasion as the Guest-of-Honour. Also, our ninth
Smile Asia alliance, we were able to achieve our                               year of Smile Asia Week was as successful as ever. I
programmatic goals with greater ease. The Asia                                 am forever grateful to The Ritz-Carlton for another
Student Leadership Conference 2018 was hosted                                  amazing year together.
at D’Resort Downtown East from 13-15 July 2018                                 A big thank you to all our supporters for being a
and was attended by 80 participants, including 23                              part of the Smile Asia family. Without you, the past
students representing seven other Asian countries.                             decade would not have been possible.

    A/Prof (Dr) Vincent Yeow
    Chairman

1
 In Financial Year 2018, there was an underreporting of 300 surgeries from the Kolkata Outreach Centre.

                                                   4 | The Smile Mission Ltd Impact Report 2019
IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
55 || The
      The Smile
          Smile Mission
                Mission Ltd
                        Ltd Impact
                            Impact Report
                                   Report 2019
                                          2019
IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
ABOUT US
Our Vision                                                         to Smile Asia helps The Smile Mission Ltd to further its
                                                                   own objectives with greater ease.
Raise standards of medical care by creating opportunities
of collaborative learning through                                  Smile Asia is a global alliance of charities working
the delivery of free surgery to children with                      together to treat facial deformities. We raise standards of
facial deformities.                                                medical care by creating opportunities of collaborative
                                                                   learning and exchange of best practices.
Our Mission                                                        We deliver free surgical care through medical missions and
— Initiate platforms for medical volunteering                      outreach centres. These initiatives build trust and bridge
— Deliver free surgical care to children                           cultures among different communities. Together with a
                                                                   raised level of medical care, a groundwork is laid for self-
— Establish training & education programmes
                                                                   sufficiency across many regions.
— Build an open-source knowledge depository
                                                                   With activities across 20 countries and territories, Smile
— Instil a sense of volunteerism in the community                  Asia member charities have collectively delivered over

The Smile Mission Ltd                                              70,000 surgeries across Asia till date.
                                                                   Smile Asia has programmatic activities in Bangladesh,
The Smile Mission Ltd is the International Secretariat
                                                                   Bhutan, Cambodia, China, India, Indonesia, Laos,
of Smile Asia. It is a Singapore registered charity and
                                                                   Mongolia, Myanmar, Philippines, Thailand, Timor-Leste
adheres to local regulatory requirements. It aims to instil
                                                                   and Uzbekistan. It also has resource-generating activities
a sense of volunteerism among Singapore residents, and
                                                                   in Hong Kong, Japan, Macau, Malaysia, Singapore, South
create overseas volunteering opportunities. The affiliation
                                                                   Korea and United States.

                                           6 | The Smile Mission Ltd Impact Report 2019
IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
ASIA PRESENCE

                                                       MONGOLIA
                                                        Evaluations
                                                           166
                                                         Surgeries
                                                           127

         UZBEKISTAN
          Evaluations                     Evaluations                                 CHINA
             798                             504                                   Evaluations
           Surgeries                       Surgeries
             392                                                                      8,154
                                             231                                    Surgeries
                                                                                      4,570
                                           BHUTAN
                                                                                       Evaluations
                                                                                           45
                                                                                        Surgeries
                                                              MYANMAR
                                          BANGLADESH                                       40
                            INDIA           Evaluations       Evaluations
                          Evaluations           696               1,499
                            4,316            Surgeries           Surgeries
                                                                  1,044                  LAOS
                           Surgeries            401
                            2,346
                                                                                                                          PHILIPPINES
                                                                                                                           Evaluations
                                                                      THAILAND
                                                                                                                              542
                                                                       Evaluations            CAMBODIA
                                                                                                                            Surgeries
                                                                             221              Evaluations
                                                                                                                              417
                                                                          Surgeries              2,135
                                                                             116                Surgeries
                                                                                                 1,284

                                                                                                                                 TIMOR-LESTE
                                                                                                         INDONESIA                  Evaluations
                                                                                                            Evaluations                    39
                                                                                                               671                      Surgeries
                                                                                                             Surgeries                     29
                                                                                                               473

The numbers denote only the surgeries where there were contributions from The Smile Mission Ltd

                                         7 | The Smile Mission Ltd Impact Report 2019
IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
OUR WORK
                                                                  All our programmes aim to provide
                                                                  educational and collaborative
                                                                  learning opportunities. They also
                                                                  build trust and bridge cultures
                                                                  among different communities. Our
                                                                  objectives are achieved through the
                                                                  following programmes.

Medical Mission                                                   Training & Education
Deliver surgical care and provide knowledge-sharing               Organise specialised training and education programmes
platforms by organising medical missions involving                for healthcare and allied professionals.
multi-country participation.
                                                                  Student Initiative
Outreach Centre                                                   Encourage volunteerism and provide leadership
Deliver surgical care and provide knowledge-sharing               development opportunities to the student community.
platforms by extensive use of local infrastructure and
proficiencies involving multi-country participation.              Singapore Care
                                                                  Post-operative care for Singapore-based children, inclusive
Volunteering & Awareness                                          of research and infrastructure development.
Instil a sense of volunteerism among healthcare and
allied professionals by encouraging them to join
medical missions.

                                          8 | The Smile Mission Ltd Impact Report 2019
IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
LIST OF CONTRIBUTED1 MEDICAL MISSIONS
    SITE                             DATES                         HOSPITAL                                                 EVALUATIONS SURGERIES
    China, Kashgar                   12 Jul 18 - 18 Jul 18         Kashgar No. 1 People’s Hospital                                    259                    99
    Bangladesh, Chittagong           18 Jul 18 - 25 Jul 18         LMRF Children’s Hospital                                           141                    34
    Cambodia, Phnom Penh             06 Aug 18 - 09 Aug 18         Khmer Soviet Friendship Hospital                                   61                     50
    India, Gulbarga                  11 Aug 18 - 17 Aug 18         ESIC Medical College & Hospital                                    78                     47
    China, Qamdo                     15 Aug 18 - 22 Aug 18         Qamdo People’s Hospital                                            96                     53
    Myanmar, Yangon                  24 Aug 18 - 31 Aug 18         Yangon General Hospital                                            124                    86
    Cambodia, Kampot                 14 Sep 18 - 20 Sep 18         Kampot Referral Hospital                                           28                     16
    India, Kolkata                   23 Sep 18 - 28 Sep 18         Flemming Hospital                                                  128                    57
    China, Fengkai                   12 Oct 18 - 18 Oct 18         Fengkai Tang Guo Hua TCM Hospital                                  185                    85
    Cambodia, Preh Vihear            13 Oct 18 - 20 Oct 18         16 Makara Preh Vihear Referral Hospital                            58                     40
    China, Zunyi                     15 Nov 18 - 21 Nov 18         Affiliated Hospital of Zunyi Medical College                       123                    65
    India, Vijayawada                25 Nov 18 - 30 Nov 18         Government General Hospital                                        76                     51
    Cambodia, Siem Reap              08 Jan 19 - 12 Jan 19         Siem Reap Provincial Hospital                                      40                     28
    India, Vadodara                  19 Jan 19 - 25 Jan 19         Isha Hospital                                                      74                     49
    Bhutan, Punakha                  10 Feb 19 - 16 Feb 19         Punakha District Hospital                                          33                     23
    Cambodia, Phnom Penh             23 Feb 19 - 01 Mar 19         Khmer Soviet Friendship Hospital                                   57                     35
    India, Puducherry                23 Feb 19 - 01 Mar 19         New Medical Centre                                                 80                     48
    China, Dali                      13 Mar 19 - 18 Mar 19         Xiangyun People’s Hospital                                         85                     34
    India, Kolkata                   14 Mar 19 - 21 Mar 19         South Eastern Railway Central Hospital                             179                   103
    Myanmar, Taunggyi                23 Mar 19 - 30 Mar 19         Women’s and Children’s Hospital                                    76                     61
    China, Hohhot                    11 Apr 19 - 17 Apr 19         People’s Hospital of Inner Mongolia                                89                     39
    India, Argatala                  09 May 19 - 15 May 19 Dr B. R. Ambedkar Memorial Teaching Hospital                               112                    63
    China, Wenchuan                  09 May 19 - 15 May 19 Wenchuan People’s Hospital                                                 121                    64
    Cambodia, Phnom Penh             18 May 19 - 25 May 19 Khmer Soviet Friendship Hospital                                           69                     35
    China, Xi’an                     30 May 19 - 05 Jun 19         No. 1 Hospital, affiliated to Xi’An Jiaotong University            121                    71
    Philippines, Cabanatuan City 23 Jun 19 - 30 Jun 19             PJG Memorial Research and Medical Center                           43                     24
    India2, Kolkata                  Financial Year 2018           Kolkata Comprehensive Cleft Care Center                            300                   300
    TOTAL			                                                                                                                        2,836                  1,660

These contributed missions ensured collaborative learning opportunities for 148 medical volunteers.
Contributions in terms of resources expended by The Smile Mission Ltd varies considerably. Some projects have major contributions by other Smile Asia member charities.
1

In Financial Year 2018, there was an underreporting of 300 surgeries from the Kolkata Outreach Centre.
2

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                                                              The Smile
                                                                  Smile Mission
                                                                        Mission Ltd
                                                                                Ltd Impact
                                                                                    Impact Report
                                                                                           Report 2019
                                                                                                  2019
IMPACT REPORT 2019 - 1 | The Smile Mission Ltd Impact Report 2019 - Smile Asia
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      The Smile
          Smile Mission
                Mission Ltd
                        Ltd Impact
                            Impact Report
                                   Report 2019
                                          2019
EXPLAINING A MISSION
On a typical surgical mission, a team of 35 credentialed medical professionals (nurses, surgeons, anaesthetists,
paediatricians, dentists etc.) from around the world travel to a partner country to treat children over a period of 7 days.
More than 80 lives are transformed.

                 Evaluation
           1
                 Patient waits for his turn to
                 begin the physical examination
                 and screening process.

                                                                                                Medical Records
                                                                                                                       2
                                                                                          Patient details are taken
                                                                                          for electronic and paper
                                                                                                    medical charts.

                 Physical Examination
           3
                 Patient is examined by nurses,
                 surgeons, anaesthetists,
                 paediatricians, dentists etc.

                                                                                               Surgery Schedule
                                                                                                                       4
                                                                                  Medical team leaders confirm
                                                                                      patient’s placement on a
                                                                                    four-day surgery schedule.

                 Pre-Operative Care
           5
                 A Child Life Specialist
                 prepares patient for what will
                 happen during surgery.

                                                                                                          Surgery
                                                                                                                       6
                                                                                                A cleft lip surgery
                                                                                               can take as little as
                                                                                                      45 minutes.
                 Recovery and Post-
           7     Operative Care
                 A team provides patient’s
                 parents instructions for
                 follow-up care.
                                                                                                       Follow-Up
                                                                                                                       8
                                                                                              Patient’s beautiful
                                                                                           new smile is evaluated
                                                                                             by in-country team.

                                          11 | The Smile Mission Ltd Impact Report 2019
STUDENT CHAPTER
National Executive Committee (NEC)
Josh Lee, President                                            Cedric Tay,Treasurer
Josh graduated from Raffles Institution and was in the         Cedric graduated from Raffles Institution and was in the
executive committee of the Smile Asia Student Chapter.         executive committee of the Smile Asia Student Chapter.
He is serving National Service with the Singapore              He is serving National Service with the 1st Commando
Police Force.                                                  Battalion.

Ng Tze Ling, Secretary                                         Andrew Wu, Publicity Manager
Tze Ling graduated from Hwa Chong Institution and              Andrew graduated from Raffles Institution where he
was the President of the Smile Asia Student Chapter. She       served in the Student Council. He is studying in Yong
is pursuing her degree at Carnegie Mellon University.          Loo Lin School of Medicine in the National University
                                                               of Singapore.

Enrique Chee, Vice President
Enrique graduated from Anglo-Chinese School (Ind)
and was in the executive committee of the Smile Asia
Student Chapter. He is serving National Service with the
Singapore Air Force.

                                       12 | The Smile Mission Ltd Impact Report 2019
ASIA STUDENT LEADERSHIP CONFERENCE
This year, our Asia Student Leadership Conference              Tan (singer-songwriter) shared stories about their
(ASLC) was themed Passion to Action. It was held at            personal struggles growing up with cleft lip and palate.
D’Resort Downtown East from 13 to 15 July 2018. The            Alejandro Canciobello (Leo Burnett Singapore) and
conference focused on encouraging the student leaders to       Aurelie Teissier-Michet & Cheryl Yeow (Make-up
use their passions as a driving force to inspire others to     Forever) talked about how they have contributed to social
take action.                                                   causes in their careers. Priyanka Yoshikawa (Miss World
On Day 1, a full-day carnival at Palawan Beach, Sentosa        Japan 2016) shared about her journey as Smile Asia
was held for the service-learning module. Activity and         International Brand Ambassador and experience on a
information booths were set up and manned by the               medical mission in Guwahati.
participants as a medium to raise awareness about facial       The conference was attended by 80 participants, including
deformities to members of the public.                          23 student leaders representing Bangladesh, Bhutan,
We had a diverse pool of speakers for the conference           Cambodia, China, Hong Kong, Indonesia, India,
module on Day 2. Two speakers, Akanksha and Jean               Mongolia, Myanmar and Philippines.

                                        13 | The Smile Mission Ltd Impact Report 2019
SMILE ASIA CHARITY GALA 2018
The Smile Asia Charity Gala 2018 was held on 4 October          Ambassadors Papon (Bollywood singer-songwriter) and
2018 at Marriott Tang Plaza. The event was specially            Priyanka Yoshikawa (Miss World Japan 2016) were also
curated by McCann Health and implemented by Directions          present at the event. Koh Chieng Mun (Actress, Crazy
Group Inc. This year, we celebrated a key milestone –           Rich Asians) was our host for the evening.
10,000 successful surgeries to treat facial deformities.        The Gala was themed ‘Spreading Smiles Through A
We were graced by the attendance of Dr Vivian                   Unique Dining Experience’ where all 300 guests had
Balakrishnan, Minister for Foreign Affairs of Singapore,        first-hand experience using The Cleft Collection.
as our Guest-of-Honour. Smile Asia International Brand

                                       14 | The Smile Mission Ltd Impact Report 2019
SMILE ASIA WEEK
Smile Asia Week 2019 was as successful as ever. This          Kong, Macau and Japan introduced new flavours to their
year again, we saw over 10,000 volunteers from 24             cakes which were well received by local supporters. In
Ritz-Carlton properties across China, Hong Kong,              Singapore, we also set a higher sales target and was able
India, Indonesia, Japan, Macau, Malaysia, Singapore and       to hit it with the support from the Ritz-Carlton team and
Thailand produced 15,000 specially-crafted cakes for          our dedicated volunteers.
Smile Asia Week. Several properties including Hong

                                       15 | The Smile Mission Ltd Impact Report 2019
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      The Smile
          Smile Mission
                Mission Ltd
                        Ltd Impact
                            Impact Report
                                   Report 2019
                                          2019
YEAR-ON-YEAR COMPARISONS

           INCOME COMPARISON
                                                                  $1.58m
           INCOME
                                                                 $1.54m

           EXPENSE COMPARISION
                                                                 $1.33m
           PROGRAMME
                                                           $1.15m

                                  $0.14m
           GOVERNANCE
                                  $0.13m

                                       $0.39m
           FUNDRAISING
                                       $0.39m

           SURGICAL CARE COMPARISON
                                                                 2,836
           EVALUATIONS
                                                               2,667

                                                  1,660
           SURGERIES
                                                1,517

                             26
           MISSIONS
                             24

           INCOME                    All revenues for the financial year
           FUNDRAISING               Cost of fundraising activities
           GOVERNANCE                Cost of general administration
           PROGRAMME                 Direct costs on charitable activities
           EVALUATIONS               Patients receiving medical evaluations
           SURGERIES                 Patients receiving surgical care
           MISSIONS                  Number of medical missions

                                                              FY 2019      FY 2018

                         17 | The Smile Mission Ltd Impact Report 2019
BOARD OF DIRECTORS
                  Dr Vincent Yeow                                                                Dr Josephine Tan
                  Chairman                                                                       Member
                  A/Prof (Dr) Vincent Yeow is Managing Partner of                                Dr Josephine Tan is a Senior Consultant at KK Women’s
                  Dream International Holdings. He is also a Visiting                            and Children’s Hospital and headed the Department of
                  Consultant at KK Women’s and Children’s Hospital                               Paediatric Anaesthesia from 2006 to 2015. She completed
                  where he had headed the Plastic, Reconstructive &                              her Bachelor of Medicine and Bachelor of Surgery from
                  Aesthetic Centre and Cleft & Craniofacial Centre from                          National University of Singapore and became a specialist
2004 to 2014. He was the President of the Singapore Association of Plastic      in Anaesthesiology following training in Singapore and Canada. Dr Tan
Surgeons. Dr Yeow volunteered and led over 30 medical missions                  supervises the management of cargo for our medical missions. She also sits
in various countries since 1995.                                                in the Medical Advisory Council in Smile Asia.

                 Paul Wilden                                                                     Kong Ho Loon
                 Member                                                                          Member
                   Paul David Wilden is Global Head of Capital Markets                           Kong Ho Loon is a Managing Director at Credit Suisse.
                   Services at the TMF Group. He was previously                                  He has more than 20 years of regulatory and compliance
                   responsible for the Corporate Agency & Trust (CAT)                            experience across Asia Pacific markets, with a track
                   business globally at Standard Chartered Bank. Mr                              record in leading large compliance teams and managing
                   Wilden chaired the bank’s Philippines Trust Committee                         regulatory risks across multiple business lines. Prior to
and held a variety of Trustee Directorships for the bank in Singapore,          that, he worked at Bank of America Merrill Lynch, Morgan Stanley and
Malaysia and Hong Kong. He is actively involved in the industry and             Lehman Brothers. Mr Kong is passionate about giving back to society in
participates in several industry forums.                                        whatever way he can.

                  Janice Gan                                                                     Sean Tan
                  Member                                                                         Member
                   Janice Gan is Vice President, Legal for IHG across the                        Sean Tan is the Group Legal Advisor for Neo-Neon
                   Asia, Middle East & Africa region. She is responsible for                     Holdings Limited and Technovator International
                   leading the regional legal team, directing legal resources                    Limited, both group companies in the Tsinghua
                   in support of IHG’s business across a diverse geography                       Tongfang Group. His daughter Caitlyn was born with
                   of nearly 40 countries. Together with previous roles as                       a cleft palate, and Dr Vincent Yeow (Chairman)
General Counsel, Ms Gan has more than 10 years of experience in the             operated on her in 2004. Mr Tan witnessed first-hand the excellent
tourism and hospitality industry. Prior to her in-house roles, she was in       work of Dr Yeow and his team of nurses. When The Smile Mission Ltd
private practice in various Singapore and international law firms.              reached out to him in 2015 to join the Board, he readily agreed.

                 Diana Lim
                 Member
                    Diana Lim is a painter and art enthusiast. She worked in
                    the creative industry until retirement in 2017. Together
                    with her husband and daughters, she supports young
                    artists with seed funds and collects modern contemporary
                    artworks from across Asia. She aspires to encourage
others to be interested in art. She also believes that giving back to society
is essential. She is thrilled to be accepted as a board member of The Smile
Mission and hopes to contribute actively on medical missions.

                                                     18 | The Smile Mission Ltd Impact Report 2019
STATUTORY DISCLOSURES
A. Governing Instrument – Objects                                  B. Reserves Policy
The Objects for which the Company is established are:                   The Company’s reserves policy is to ensure a reserve
I.     to research and advance developments and care in                 of approximately six months of administrative
       the areas of plastic, reconstructive and specialized             expenses so that the company can tide over any
       surgery by such methods as the Directors shall from              unforeseen situations.
       time to time deem feasible and appropriate for
       people in necessitous circumstances;                       C. Name and Address of Banker
II.    to improve training and education programmes for                 DBS Bank, Singapore
       medical doctors and other professionals to expand                12 Marina Boulevard, Financial Centre Tower 3
       the base of qualified persons in Singapore;                      Singapore 018982
III.   to encourage volunteerism and awareness in
       Singapore;                                                 D. Name and Address of Corporate
IV.    to sponsor and/or coordinate special projects to              Secretary
       deliver services, health care, and education where               MC Corporate Services Pte Ltd
       necessary, in the areas of plastic, reconstructive and           1 Coleman Street #05-06A, The Adelphi
       specialized surgery to patients otherwise unable to              Singapore 179803
       afford or obtain such services;
V.     to encourage or fund relevant research in the field        E. Name and Address of Auditors
       of cleft and craniofacial surgery for identifying                Suhaimi Salleh & Associates
       etiological factors, improving outcomes and
                                                                        71 Ubi Crescent #08-01, Excalibur Centre
       preventing disease;
                                                                        Singapore 408571
VI.    to sponsor and/or coordinate fundraising projects to
       raise funds for various projects, medical missions and
       other interests of the Company. These fundraising
                                                                  F. Financial Statement
       projects are to include car washes, dinner functions,            You can download the financial statement for the
       outings and any other fundraising activities or                  year ending
       projects necessary for the raising of funds for the              30 June 2019 at www.smileasia.org. Alternatively,
       purposes of expanding and developing the interest of             please email us at info@smileasia.org.
       the Company;
VII.   to develop the necessary organisational structures of
       volunteers, so that they may provide health care and
       sustain the Company’s programmes in coming years;

                                          19 | The Smile Mission Ltd Impact Report 2019
The Smile Mission Ltd
        352 Tanglin Road #01-05
           Singapore 247671

          + +65 6473 3708
 		         info@smileasia.org
  		        www.smileasia.org

 COPYRIGHT CLAUSE Copyright to all
 information, ideas, concepts and materials
 contained in this report are vested in and
 owned by The Smile Mission Ltd.
 UEN 200720373E | CHARITY REG 2077

20 | The Smile Mission Ltd Impact Report 2019
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