ILLINI FITNESS CENTER MEMBERSHIP MANUAL 2021 - 128 W Washington St (217) 285-5635
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ILLINI FITNESS CENTER
MEMBERSHIP MANUAL
2021
128 W Washington St
(217) 285-5635
illinifitness@blessinghealth.org
6/2021Table of Contents
Section 1 – Admittance Policy
Section 2 – Liability Release Requirements
Section 3 – Membership Rates and Payment Options
Section 4 – Membership Account Administration
Section 5 – Fitness Center Operations
Section 6 – Classes, Workshops, and Series
Section 7 – Fitness Center Services
Section 8 – Unscheduled Closures of the Fitness Center
Section 9 – The Illini Fitness Center Mobile Phone Application
Section 10 – Environment of Safety
We ask that each participant take the responsibility to know and follow the policies and procedures of the
Fitness Center. Adhering to this guidance ensures the facility remains a vibrant and safe place to gather, train,
play, and learn.
Member Definition: Hereafter, the term "Member" shall be used throughout the policy to reference an
individual who has a current, valid membership to the Illini Fitness Center, and is currently in good standing
with the Illini Fitness Center, both financially and in conduct.
Family Member Definition: Hereafter, the term "Family Member" shall be used throughout the policy to
reference an individual who is related to the main member in one of the following ways:
a. Spouse
b. Unmarried partner living within the main member's household for a minimum of two years (proof of
residency required)
c. Dependents of the main member ages 12-26, living in the same residence as the main member (must be
unmarried)
d. Relative of the main member living within the main member’s household (proof of residency required)
In order for a family member to be eligible for an Illini Fitness Center membership, the member must meet one
of the aforementioned criteria. Verification of guardianship, family status, and residency may be required.
Page 1 of 91. Admittance Policy
1.01 With the exception of private or scheduled public events, all individuals entering the Fitness Center must
check-in upon arrival.
a. Members may check-in utilizing their personal key fob.
b. All non-members must register as a guest by signing the guest waiver, and submitting required payment
for day pass at the Front desk.
c. Visitors, vendors, or maintenance personnel must check-in with Fitness Center staff at the Front desk.
1.02 The Fitness Center reserves the right to confirm membership status, access authorization and the age of
any individual within the facility at any time.
2. Liability Release Requirements
2.01 All individuals entering the Fitness Center to participate in any activity must first complete a Liability
Release form.
2.02 A parent or legal guardian must complete the Liability Release Form in the presence of a Fitness Center
staff member for any individual between 12 and 18 years of age. Children ages 12-15 must be accompanied by
an adult at all times and have signed Liability Release Form. Liability Release forms are not accepted from
minors or third parties. Exceptions to these age ranges are made on a case by case basis by Fitness Staff, and a
Child Workout Agreement must be filled out with the minor and parent.
2.03 For contracted programs and events a designated representative may assume responsibility for procuring
waiver release and ensuring waiver validity for program participants. The representative will provide the Fitness
Center management a list of all program participants and a signed Fitness Center Liability Release form for
each guest.
2.04 The Fitness Center is not responsible for any injury sustained while participating in any Fitness Center
activity or caused by using any Fitness Center equipment. Guests are responsible for ensuring equipment is
functional before use and for possessing the knowledge necessary to properly and safely use the
equipment. Notify the staff immediately of any equipment malfunction or disrepair. Contact staff to be set up
on a workout and be shown how to use equipment correctly if you do not know.
3. Membership Rates and Payment Options
3.01 Membership Rates: Membership rates vary by member type. For a full list of membership types and
rates, please contact a member of our Fitness Center staff.
3.02 Membership Payment Options:
a. Annual: A single lump sum payment for certain membership types is required; cash, check, credit or
debit cards accepted. For a list of membership types that require an annual payment, please contact a
member of our Fitness Center staff.
Page 2 of 9b. Monthly: A scheduled monthly charge to a credit or debit card that continues until client termination is
offered for various membership types. Recurring membership types require a debit or credit card to be
on file. Month to Month memberships require payment in any form up front and expire after 30 days and
must be manually renewed.
There is a payment drop box located at the front desk area for check payments only when unstaffed.
3.03 Personal Key Tag: Each member is provided a unique personal key fob for quick access to the facility.
Lost or damaged key fobs may be replaced for a fee of $10. Members are not to give their unique personal key
fob to anyone else to access the facility, members or non-members alike. Members should also not let additional
people into the facility with their key fob when they are coming in. Every individual must scan their OWN key
fob when entering.
3.04 Rate Structure Changes: Management reserves the right to change the membership rate structure at any
time.
4. Membership Account Administration
4.01 Membership Hold: Members possessing an Annual or Monthly membership may request to hold a
membership for convenience. The following rules apply to a membership hold:
a. A written request, by email or in person. (Email: illinifitness@blessinghealth.org form is located at
front desk)
b. Membership holds are only placed due to illness/injury and are at the discretion of staff.
4.02 Membership Resignations and Refunds: Members may request to terminate a membership at any time.
The following terms and conditions apply to membership resignation and refunds:
a. The membership account balance must be paid in full.
b. The member must submit in writing, the Membership Change/resignation form with one full calendar
months' notice. Acceptable forms of written notice are the physical form delivered to a staff member of
the Fitness Center, placed in the drop box or an email sent to the Illini fitness Center email address
(illinifitness@blessinghealth.org).
c. Upon receipt of resignation, the member will receive confirmation by a staff member of the Illini Fitness
Wellness Center via email or phone.
d. If unable to meet the deadline and/or requirements of resignation, the member is responsible for the
membership dues for the remaining calendar month (30 days) including the payment of all dues.
e. Prepaid memberships are non-refundable and non-transferable.
4.03 Membership Changes or Modifications: Members may request to change an active membership type at
any time. The following rules apply to membership type changes:
a. Any requested change that affects the billing of your membership must be submitted by the 10th of the
month to be processed for the following month. Changes cannot be made if request is received after the
10th of the month. They should fill out the Membership Change/Resignation form and deliver it to a
staff member of the Fitness Center, place it in the drop box or an email sent to the Illini Fitness Center
email address (illinifitness@blessinghealth.org).
b. Changes to Annual memberships activate 30 days from receipt of the written request.
Page 3 of 9c. Changes to Monthly memberships activate on the first billing cycle that occurs after 30 days from
receipt of the written request.
4.04 Failure to Pay: A member account is considered delinquent, when on the scheduled billing date, the
member payment is unsuccessful for any reason, including credit/debit card declines.
If a payment is 30 days past due, the membership will be cancelled and key fob deactivated. To restore active
membership to the center, any remaining balances on the member account must be paid in full.
Non-sufficient Funds
In cases where Illini Fitness Center are notified by the bank or other financial institution that insufficient funds are available
to pay the monthly membership fee, the following actions will be taken:
• All membership key fobs associated with this membership will be deactivated, and all individuals listed on the
membership will be denied access to Illini Fitness Center.
• All fees must be paid before any individuals associated with the membership are given access to Illini Fitness Center.
• All questions regarding these issues shall be directed to the Illini Fitness Staff.
4.05 Membership Suspension or Termination: The Illini Fitness Center has the right to suspend or terminate
memberships for violations of policies or stated rules, failure to pay dues or actions which violate any federal,
state or local laws. Additionally, all Illini Fitness Center members must abide by The Illini Fitness Center Code
of Conduct. Consequences of violations may include suspension or termination of Illini Fitness Center access
privileges. Although not all inclusive, the following list represents reasons for the suspension and/or termination
of membership:
a. Failure to pay membership fees on time or in full
b. Continued disregard for Illini Fitness Center policies and procedures
c. Fighting or abusive/profane language
d. Disregard for Illini Fitness Center staff
e. Use of alcohol, tobacco or illegal drugs on Illini Fitness Center property
f. Behavior that presents imminent danger to the individual, Illini Fitness Center patrons, or staff
g. Disregard for our facility, equipment or property
h. An individual whose membership has been suspended or terminated will NOT be entitled to a
membership fee or prepaid class/program/service package refund. This includes Blessing Health System
Employee Family Memberships if employee leaves or is terminated by the organization.
i. If the individual has registered for a class at Illini Fitness Center, they will not be allowed to take part in
this class, and must contact the Illini Fitness Center Manager to determine if a prepaid package refund
will be provided.
5. Fitness Center Operations
5.01 Fitness Center Hours of Operation: Illini Fitness Center is open 24 hour a day, 7 days a week, 365 days
a year. The Illini Fitness Center team staffs the Fitness Center front desk Monday-Wednesday from 5:30 a.m. –
7:00 p.m., Thursday from 5:30am to 7:00pm and Friday from 5:30 a.m. – 5:00p.m. Staffed hours are subject to
change at any time and will be posted on the door as well as our Facebook group.
5.02 General Etiquette and Conduct: In order to promote a positive environment within The Illini Fitness
Center, mutual respect between members and staff is required at all times. Failure to observe these guidelines
will result in disciplinary action, and/or termination, of membership privileges. Certain areas within the Fitness
Center have specific guidelines and etiquette. Please be well informed of all below stated guidelines before
Page 4 of 9entering the facility. Illini Fitness Center personnel have the right to refuse service to anyone deemed disruptive
or abusive. The Illini Fitness Center reserves the right to terminate membership in response to any immoral or
illegal activity by a member. The Illini Fitness Center reserves the right to turn away anyone requesting a guest
pass if guest requirements are not met or in response to any immoral or illegal activity.
5.03 Etiquette
5.04 Conduct: Individuals who engage in the following behaviors may have their access suspended or
terminated:
a. Theft, vandalism or malicious destruction of property.
b. Fraudulent use of a membership card or facilitating unauthorized entry. (Guests of members are not
allowed within the facility without signing a waiver, completing guest registration, and paying for
appropriate day pass fee.) Do NOT let others into the facility EVER!
c. Possession or use of a weapon on Fitness Center property.
d. Possession, use, or distribution of illegal substances on Fitness Center property.
e. Use of profanity or threatening and disrespectful behavior toward another individual.
f. Behavior that adversely affects others or the Fitness Center reputation.
g. Failure to comply with Fitness Center Staff requests or directives.
h. Behavior indicating an individual is under the influence of alcohol or drugs.
i. Fitness Participants are not allowed in the staff office areas unless accompanied by a staff member.
j. Bicycles, roller blades, skateboards, scooters or pets (excluding service animals) will not be allowed
inside the facility.
5.05 Smoking Policy: Smoking, vaping, and the use of any type of smokeless tobacco are strictly prohibited in
the facility or on facility grounds/premises.
5.06 Alcohol Policy: Alcohol is strictly prohibited in the facility or on facility grounds/premises.
5.07 Minors at the Fitness Center: The Fitness Center strives to provide an environment where members of all
ages can participate in health and wellness activities. To ensure both a safe and enjoyable experience, we
require the supervision of minors ages 12 to 15 by a parent or legal guardian while utilizing the facility. Under
certain circumstances and at the discretion of Fitness Center staff, children of ages not listed here may be
approved or denied access based on staff evaluation. These clients will sign an agreement, along with their
guardian, detailing the rules of their access. Children under 12 are NOT ALLOWED on the gym floor without
prior staff consent. Children may not be left unattended in the lobby or allowed in the facility without a
membership.
5.08 Fitness Floor: The following rules apply to fitness floor activities:
a. Follow all safety procedures for equipment use, including but not limited to using safety clips or stops
on free weight equipment. Free weights must stay in the weight area on black rubber flooring.
b. Ask Fitness Center Staff to demonstrate proper use of unfamiliar equipment.
c. Do not use equipment in disrepair. Report deficiencies to a staff member immediately. The Blessing
Health System is not responsible for injuries sustained while using equipment, even in the event of
equipment failure, malfunction or disrepair.
d. Avoid dropping free weights, slamming machine weights and placing weights on benches.
Page 5 of 9e. Ensure you have adequate space and clearance for the exercise you are performing.
f. Use caution when spotting others; make sure the weight is appropriate for the lifter and you are
confident you can safely aid if required.
g. Facility-provided antimicrobial gym wipes, located in receptacles throughout the facility, are to be
utilized to wipe down equipment before and after use.
h. Wipe down and return equipment to original condition when not actively using it. Clean all equipment
used and store all weights, dumbbells, kettlebells, etc. immediately after use. Dispose of wipes in nearest
trash receptacle.
i. Equipment cannot be reserved. Remove all personal belongings when you are not actively exercising on
the equipment or at the workout station.
j. Powdered and/or liquid chalk is not permitted.
k. Facility-provided towels should be returned to soiled linen receptacles located throughout the facility.
l. Limit use of cardio equipment to 30 minutes during peak hours or when others are waiting.
m. Do not hog equipment. Do not sit on strength machines during rest periods. Be respectful and courteous
towards other members sharing the use of all areas.
n. Do not give unsolicited advice. Personal training, wellness coaching, nutrition counseling services are
available to members, for a fee. Members may not solicit or conduct on the premises any of the
aforementioned services or any other service provided by the Illini Fitness Center, with or without
compensation. The Illini Fitness Center retains sole discretion to determine whether a member or guest
is engaged in any of the above described services.
o. Shirt and shoes must be worn in all areas. Proper workout attire is required in fitness area (no boots,
cleats, flip-flops, crop tops, or tops showing excessive skin.) Any clothing, including logos or messages
on apparel, must be acceptable in a family setting.
p. Shoes worn beyond the front desk/registration area must be clean, dry and free of dirt/mud and winter
time salt.
q. Headphones/earbuds are to be used for personal devices.
5.10 Classroom: The following rules apply to the Classroom:
a. The classroom is available for member use when group exercise classes and personal training sessions
are not being held by Fitness Center staff.
b. The door to the classroom will be propped open by Fitness Center staff during available times.
c. Members are NOT to close the classroom door for any reason.
d. Equipment found in the classroom is not to be taken outside of the classroom unless approved by staff.
e. Equipment found on the fitness floor is not to be taken into the classroom unless approved by staff.
f. Wipe down and return all equipment to its proper place after use.
5.11 Locker Rooms: The following rules apply to the locker rooms/bathrooms:
a. Members are not allowed to use personal padlocks to lock up personal belongings in Fitness Center
lockers.
b. Illini Fitness Center is not responsible for any lost, damaged, or stolen items within the lockers and/or
locker rooms.
c. Member padlocks that are found on lockers at the end of each day will be removed by Illini Fitness
Center staff or by a member of the Blessing Health System Maintenance Department. The contents of
the locker will be removed and put in the facility Lost-and-Found.
Page 6 of 9d. Locker use is limited to the time of the participant’s workout session. Illini Fitness staff reserves the right to
remove locks that are left on lockers at any time as well as empty lockers if they are left occupied after the owner
has left.
e. LOST OR STOLEN PROPERTY
Blessing Health System is not responsible for any lost or stolen items from cubbies, lockers, vehicles, or
anywhere else on Illini Fitness Center premises.
6. Classes, Workshops and Series
Group Fitness Classes: regularly scheduled classes led by certified instructors. Class sizes are limited. The
following applies to group fitness classes.
a. There is a fee to attend group fitness classes. The fee must be paid at time of reservation.
b. Group fitness classes are not included with the membership, unless member has purchased our Package
Membership.
c. Participants are expected to arrive 10 minutes before class start. Instructors or staff may decline
participation to individuals who arrive after class start time.
d. Group Fitness Classes are first come, first served.
e. Cell phones must be turned off or set to silent mode before class begins.
f. Wipe down and return all equipment to its proper place after class.
7. Fitness Center Services
The Fitness Center offers several services that require pre-scheduling, including but not limited to personal
training, classes, and wellness coaching. The following applies to sessions in this category:
a. The front desk schedules sessions and receives payment prior to scheduling all sessions. All session
payments are made to the Fitness Center.
b. If unable to attend a scheduled service, it is required that at least 24 hours-notice be given to the Fitness
Center by calling (217) 285-5635. If less than 24 hours-notice is given for any scheduled service, the
session/service is non-refundable. Cancellations for weather or sickness that are made less than 24 hours
in advance can be cancelled without charging at the staff members discretion. Outstanding charges must
be settled before scheduling another session.
c. Sessions begin and end promptly as scheduled. A late client arrival may shorten session length.
d. All pre-paid Fitness Center services sessions/packages expire 1 year from date of purchase.
8. Unscheduled Closures of the Fitness Center
8.01 Inclement Weather: The following list of weather conditions may result in class cancellations:
a. Pike County Winter Storm Warning or Tornado Warning.
b. Extreme wind chill of -30 degrees Fahrenheit.
c. Closure of Pikeland Public Schools.
d. Icing resulting in unsafe parking lots and sidewalks.
Page 7 of 9e. Other weather related or facility safety issues that warrant closure or any other time the Illini Fitness
Center determines conditions in the facility or on the premises are unsafe.
8.03 Unscheduled Maintenance or Unsafe Condition Closure: The Fitness Center may close for unscheduled
maintenance when such maintenance is required to ensure the safety of guests, the quality of service, or the
structural integrity of the facility and systems.
9. The Illini Fitness Center Mobile Phone Application
9.01 Illini Fitness Phone Application: The Illini Fitness Center offers a custom mobile phone application for
members and guests. The "Illini Fitness" phone application may be downloaded at no charge. Search for the
application in your phone's "App Store." Benefits of the application include:
a. Use your phone app to review updated class schedules.
b. Enroll in classes.
c. Access check in history, statement history and pay bills online.
10. Environment of Safety
10.01 Illini Fitness Environment of Safety: In order to promote a safe and secure environment, the Illini
Fitness Center has placed video cameras in various locations to monitor the premises. As part of our
commitment to the safety of all members, the Illini Fitness Center reserves the right to consult public sources to
determine whether any member poses an unreasonable risk of harm to its patrons or staff. The Illini Fitness
Center has the authority to make visual recordings, for its responsible use, of all individuals who enter.
10.02 Safety and Member Responsibility: In order to promote a safe and secure environment, it is your
responsibility as a member of the facility to abide by the following:
a. Do not let anyone into the facility. This applies to another person or group of people trying to gain
access by following a member into the facility. This applies to anyone standing at the door and
motioning for a member inside of the facility to allow to enter the facility. Every member of the Fitness
Center has been assigned and given a key fob to allow access to the facility. It is not your responsibility
as a member to let another member into the facility under the premise that the key tag was forgotten or
lost.
b. Report any suspicious or concerning behavior to the Illini Fitness Center staff. Be sure to give date, time,
location and a description of person and/or behavior.
c. Call 911 in the event of an emergency or if member finds themselves in an unsafe environment.
**Please note the above policies are subject to change or modification at any time.
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