IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
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IAAPA Ride Safety Report A Park Engineer’s View A Researcher’s View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill Alan Love, Director, Choice Insight Ltd 24 September 2018
Content Part 1 Structure and content Part 2 Definitions Part 3 Trend headlines Part 4 Advantage for your company
Why IAAPA commissions IRSR “IAAPA is the industry voice for safety, advocacy, and “IAAPA promotes the development of safety standards government relations. worldwide, working with ASTM International and other We advocate to protect your interests on issues ranging from standards-setting groups to develop and update industry safety ride safety to employment practices to accessibility.” and maintenance requirements.” http://www.iaapa.org/safety-and-advocacy http://www.iaapa.org/safety-and-advocacy IRSR delivers up-to-date, credible, anonymised information that IAAPA can share with industry, media and government, to demonstrate how safe IRSR contributes to IAAPA’s key goal the theme and leisure park industry is, of continuous improvement in safety how that compares with times gone by, and with other industries.
How ERSR is done Online questionnaire Commentary report Statistical tables to IAAPA EMEA sent to IAAPA EMEA 80-100 replies projected up to database of c.350 Presentation to EMEA database profile parks in Europe Safety Committee Permanent Ride Facilities Response is much greater Named/generic x operators, popularly referred to as from parks where member/non-member; Amusement Parks and Theme Parks named contacts available TEA Top 20
Data flow Small, medium and large parks all over Europe collect their own accident data and send it to Aurora, Choice Insight’s online research partner
Data flow Statistical tabulations are prepared by Populus, Choice Insight’s research analysis partner
Data flow Choice Insight, Aurora and Populus are independent market research consultancies operating within GDPR and the Code of Conduct of the Market Research Society
Data flow Choice Insight, Aurora and Populus aggregate the data and apply an anonymity filter before we send statistical tables to IAAPA
Data sharing with IAAPA ➢ mail or online ➢ possible in 5 languages (English/ Spanish /French/ Italian and German) ➢ the survey is anonymous ➢ 5 Minutes ➢ benchmark/ statistic for your own attractions
Part 2 Definitions
We collect guest & ride volume. Why? ➢ Accidents per million guests and accidents per million rides are comparative measures of safety performance ➢ Levels of business fluctuate over time and from place-to-place ➢ Analogy: Fuel consumption (litres per 100km or miles per gallon) is one measure of a car’s performance.
Park definitions PERMANENT RIDE FACILITIES FIXED-SITE RIDES Amusement parks or theme parks operating at a Not air-supported structures (inflatables, bouncy permanent location with at least one fixed-site ride castles), concession go-karts, fun houses (walk through), playgrounds and slides, theatrical shows/attractions, Not water parks mazes and mirror mazes, arcades and coin-operated Not travelling fairgrounds that set up their rides for a machinery, ride queue lines, platforms, and exit ramps, limited time at each single location midway and other park walkways THEME PARK AMUSEMENT PARK A fixed site where consumers pay a single fee to enter a A fixed site where consumers pay separately, either in theme park and do not pay any additional fees for tokens or with money, for individual rides individual rides
Ride definitions FIXED-SITE RIDES CHILDREN’S RIDE Not air-supported structures (inflatables, bouncy castles), concession go-karts, fun houses (walk through), designed primarily for use only by children up to 12 playgrounds and slides, theatrical shows/attractions, years of age. mazes and mirror mazes, arcades and coin-operated machinery, ride queue lines, platforms, and exit ramps, midway and other park walkways ROLLER COASTER whose motion is constrained by FAMILY/ADULT RIDE an elevated, fixed railway is not a Children’s Ride’ or ‘Roller Coaster’. where the ride is based on gravity and momentum derived from an initial drop, acceleration, or launch.
We collect data on ride accidents… ➢ Separately for roller coasters, family rides, and kiddie rides ➢ Analysing for entry/exit and ride-in-motion ➢ Recording reportable and serious
Accident definitions SERIOUS INJURIES REPORTABLE INJURIES Other ride-related incidents that result in an injury to Injuries to a person that result in immediate a person that is not ‘serious’ but requires medical admission and hospitalisation in excess of 24 hours treatment other than ordinary first aid for purposes other than medical observation, or (including simple bone fractures, cuts requiring result in fatality. stitches, etc). .
Collect the data ➢ High season -> count starts ➢ low season -> count guest
Collect the data ➢ First aid station ➢ count contacts ➢ report
Collect the data ➢ Guest per year ➢ Ride/ Ride Type kiddy rides/ family rides/ coaster ➢ Riders per year ➢ Operation hours ➢ Injuries serious or reportable ➢ Time during Entrance/ Exit or during the ride
Collect the data ➢ Guest per year 750.000 ➢ Ride/ Ride Type 4 kiddy rides/ 18 family rides/ 4 coaster ➢ Riders per year 765.000/ 4.670.000/ 2.450.000 ➢ Operation hours 1.400 to 1.900 ➢ Injuries two reportable ➢ Time one during Entrance/ Exit and one during the ride
➢Example reportable Injuries
➢Example reportable Injuries during the closing of a lapbar –> a guest broke his hand
Part 3 Trend headlines
Trend headlines 1 ride accident 1 ride accident 5% per per are in the serious million guests 10 million guest rides category
Trend headlines A third on roller coasters Around Two-thirds ride-in-motion two-thirds of accidents A half on family rides One third entry/exit thought to be caused by A fifth on kiddie rides guest behaviour
Guest behaviour issues Entering Leaving restricted areas vehicles in motion Main issues Bags, phones, cameras Restraints, posture, taken onto ride leaning out of vehicle vehicles NEW… Anti-social behaviour
Guest behaviour solutions INFORMATION TECHNICAL PEOPLE MANAGEMENT EJECT Signage CCTV Security Staff training Remove Announcement Ops staff Data analysis from ride Diagrams Raise Procedure Pre-visit info fences/gates More staff Eject Video Interaction from park Website Ride engineering
Part 4 Advantage for your company
Advantage for your company ➢ accident focal points (not only rides) ➢ visitor flows ➢ capacity statistics ➢ machine hour rates ➢ cost per passenger
Advantage for your company Saison 2017 10.05.2018 Attraction guest cost operating hours operation maintenace KWh cost/ hour cost/ guest Badewannenfahrt 400.000 55.000 € 1.400 2 1,5 225 177,1071429 Waschzuber Rafting 450.000 41.000 € 1.400 1 1 360 169 Donnerbalken 285.000 61.000 € 1.900 1 0,5 30 66,76315789 Höhenflug 190.000 15.000 € 1.500 1,5 0,3 60 56 Spritztour 200.000 44.000 € 1.900 1 0,2 10 44,92105263 Wiegenhochbahn 200.000 14.000 € 1.900 1 0,5 30 42,02631579 Wirbelpilz 230.000 27.000 € 1.900 1 0,3 30 43,60526316 Mammut 685.000 112.000 € 1.700 1 1,5 80 144 Murmelturm 145.000 11.000 € 1.800 1 0,2 10 28,16666667 Moggelesbahn 140.000 3.300 € 1.900 1 0,2 10 23,5 Entenwasserfahrt 140.000 3.000 € 1.900 1 0,2 10 23,34210526 Karacho 545.000 26.000 € 1.700 2 1 80 92,70588235 G´sengte Sau 460.000 58.000 € 1.700 1 0,5 40 72,82352941 Schmetterlinge 200.000 6.000 € 1.900 1 0,3 10 27,55263158 Seifenkisten 200.000 6.000 € 1.900 1 0,3 10 27,55263158 Maibaum 255.000 18.000 € 1.900 1 0,2 20 33,73684211 Heißer Ofen 200.000 3.000 € 1.900 1 0,2 10 23,34210526 Oldtimer & Kutschen 300.000 15.000 € 1.900 1 0,3 20 34,78947368 Mühlbachfahrt 285.000 8.200 € 1.900 1 0,3 20 31,21052632 Schlappenfahrt 220.000 3.000 € 1.900 1 0,2 10 23,34210526 Gugelhupf-Gaudi-Tour 425.000 43.000 € 1.900 1 0,2 10 44,39473684 Wäschekorbflug 230.000 0€ 1.900 1 0,2 10 21,76315789 Rasender Tausendfüßler 450.000 11.000 € 1.900 1 0,5 30 40,44736842 Kaffetassen-Fahrt 250.000 0€ 1.900 1 0,2 10 21,76315789 Suppenschüsselfahrt 340.000 8.000 € 1.900 1 0,3 10 28,60526316 Weinkübelfahrt 300.000 4.000 € 1.900 1 0,2 10 23,86842105
Entering restricted areas Small children passing through gaps in fencing along queue line onto platform where operators are at work Survey of all fencing around all rides, minor modifications identified and completed to prevent child access to danger areas
Exit in motion Guests getting out of ride during stoppages or while in motion Implemented more visual signage in each cab: Introduced voice warnings in 7 languages; Investing in restraint bar with a locking pin, installed in 2018
Exit in motion
Posture etc Guests refusing to sit still and trying to stand or disobey safety instructions Additional signage; Zero tolerance; Stop the ride and ask rider to leave
Personal belongings Carrying mobile phones during the ride cycle to capture 'selfies' Signage, storage areas, operator training
Anti-social behaviour Under-height guests trying to get on the rides Increase lighting in area so staff have better chance of seeing straight away, ensuring floor is even all over rather than raised in some areas (cobbles)
If you have not replied … … my associates may contact you soon Speak to me after this session and I can protect you from my associates
Thank you! Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill Alan Love, Director, Choice Insight Ltd
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