IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill

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IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
IAAPA Ride Safety Report
        A Park Engineer’s View
         A Researcher’s View

     Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
                        Alan Love, Director, Choice Insight Ltd
                                24 September 2018
IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
Content
Part 1    Structure and content

Part 2    Definitions

Part 3    Trend headlines

Part 4    Advantage for your company
IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
Part 1

Structure and content
IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
Why IAAPA commissions IRSR
     “IAAPA is the industry voice for safety, advocacy, and          “IAAPA promotes the development of safety standards
                     government relations.                           worldwide, working with ASTM International and other
  We advocate to protect your interests on issues ranging from   standards-setting groups to develop and update industry safety
     ride safety to employment practices to accessibility.”                     and maintenance requirements.”

           http://www.iaapa.org/safety-and-advocacy                        http://www.iaapa.org/safety-and-advocacy

  IRSR delivers up-to-date, credible, anonymised information
  that IAAPA can share with industry, media and government,
                   to demonstrate how safe                                   IRSR contributes to IAAPA’s key goal
            the theme and leisure park industry is,                          of continuous improvement in safety
            how that compares with times gone by,
                   and with other industries.
IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
How ERSR is done

       Online questionnaire                                                               Commentary report
                                                                     Statistical tables     to IAAPA EMEA
       sent to IAAPA EMEA
                                           80-100 replies            projected up to
        database of c.350                                                                 Presentation to EMEA
                                                                     database profile
         parks in Europe                                                                    Safety Committee

      Permanent Ride Facilities         Response is much greater     Named/generic x
  operators, popularly referred to as      from parks where        member/non-member;
  Amusement Parks and Theme Parks       named contacts available       TEA Top 20
IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
Data flow

             Small, medium and large parks
            all over Europe collect their own
                      accident data
IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
Data flow

             Small, medium and large parks
            all over Europe collect their own
                      accident data
                  and send it to Aurora,
                     Choice Insight’s
                 online research partner
IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
Data flow

              Statistical tabulations
            are prepared by Populus,
                 Choice Insight’s
            research analysis partner
IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
Data flow

            Choice Insight, Aurora and Populus are
                independent market research
             consultancies operating within GDPR
            and the Code of Conduct of the Market
                       Research Society
IAAPA Ride Safety Report - A Park Engineer's View A Researcher's View Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
Data flow

    Choice Insight, Aurora and Populus
            aggregate the data
      and apply an anonymity filter
Data flow

    Choice Insight, Aurora and Populus
            aggregate the data
      and apply an anonymity filter
    before we send statistical tables to
                   IAAPA
Data sharing with IAAPA

   ➢ mail or online

   ➢ possible in 5 languages (English/ Spanish /French/ Italian and German)

   ➢ the survey is anonymous

   ➢ 5 Minutes

   ➢ benchmark/ statistic for your own attractions
Part 2

Definitions
We collect guest & ride volume. Why?
  ➢ Accidents per million guests and accidents per million rides
    are comparative measures of safety performance
  ➢ Levels of business fluctuate over time and from place-to-place
  ➢ Analogy: Fuel consumption (litres per 100km or miles per gallon)
    is one measure of a car’s performance.
Park definitions
                PERMANENT RIDE FACILITIES                                          FIXED-SITE RIDES
      Amusement parks or theme parks operating at a                Not air-supported structures (inflatables, bouncy
     permanent location with at least one fixed-site ride      castles), concession go-karts, fun houses (walk through),
                                                                 playgrounds and slides, theatrical shows/attractions,
                       Not water parks                           mazes and mirror mazes, arcades and coin-operated
    Not travelling fairgrounds that set up their rides for a    machinery, ride queue lines, platforms, and exit ramps,
             limited time at each single location                          midway and other park walkways

                         THEME PARK
                                                                                 AMUSEMENT PARK
   A fixed site where consumers pay a single fee to enter a
                                                                A fixed site where consumers pay separately, either in
      theme park and do not pay any additional fees for
                                                                      tokens or with money, for individual rides
                       individual rides
Ride definitions
                                                                                 FIXED-SITE RIDES
                      CHILDREN’S RIDE                            Not air-supported structures (inflatables, bouncy
                                                             castles), concession go-karts, fun houses (walk through),
    designed primarily for use only by children up to 12       playgrounds and slides, theatrical shows/attractions,
                       years of age.                           mazes and mirror mazes, arcades and coin-operated
                                                              machinery, ride queue lines, platforms, and exit ramps,
                                                                         midway and other park walkways

                      ROLLER COASTER
              whose motion is constrained by                                    FAMILY/ADULT RIDE
                 an elevated, fixed railway                         is not a Children’s Ride’ or ‘Roller Coaster’.
     where the ride is based on gravity and momentum
    derived from an initial drop, acceleration, or launch.
We collect data on ride accidents…
   ➢ Separately for roller coasters, family rides, and kiddie rides

   ➢ Analysing for entry/exit and ride-in-motion
   ➢ Recording reportable and serious
Accident definitions

                 SERIOUS INJURIES                                      REPORTABLE INJURIES

                                                           Other ride-related incidents that result in an injury to
        Injuries to a person that result in immediate       a person that is not ‘serious’ but requires medical
     admission and hospitalisation in excess of 24 hours          treatment other than ordinary first aid
      for purposes other than medical observation, or        (including simple bone fractures, cuts requiring
                       result in fatality.                                      stitches, etc).

                             .
Collect the data
➢ High season -> count starts
➢ low season -> count guest
Collect the data
➢ First aid station
➢ count contacts
➢ report
Collect the data
   ➢ Guest per year

   ➢ Ride/ Ride Type   kiddy rides/ family rides/ coaster

   ➢ Riders per year

   ➢ Operation hours

   ➢ Injuries          serious or reportable

   ➢ Time              during Entrance/ Exit or during the ride
Collect the data
   ➢ Guest per year    750.000

   ➢ Ride/ Ride Type   4 kiddy rides/ 18 family rides/ 4 coaster

   ➢ Riders per year   765.000/ 4.670.000/ 2.450.000

   ➢ Operation hours   1.400 to 1.900

   ➢ Injuries          two reportable

   ➢ Time              one during Entrance/ Exit and one during the ride
➢Example reportable Injuries
➢Example reportable Injuries

                               during the closing of a lapbar
                               –> a guest broke his hand
Part 3

Trend headlines
Trend headlines

   1 ride accident      1 ride accident               5%
        per                   per             are in the serious
   million guests    10 million guest rides        category
Trend headlines

 A third on roller coasters                                        Around
                              Two-thirds ride-in-motion    two-thirds of accidents
  A half on family rides
                                One third entry/exit      thought to be caused by
  A fifth on kiddie rides                                     guest behaviour
Guest behaviour issues
                   Entering                     Leaving
               restricted areas            vehicles in motion

                                   Main
                                  issues

                                      Bags, phones, cameras
             Restraints, posture,
                                         taken onto ride
            leaning out of vehicle
                                             vehicles

              NEW…       Anti-social behaviour
Guest behaviour solutions

   INFORMATION       TECHNICAL       PEOPLE       MANAGEMENT        EJECT
      Signage           CCTV          Security    Staff training    Remove
   Announcement                       Ops staff   Data analysis    from ride
     Diagrams           Raise        Procedure
    Pre-visit info   fences/gates   More staff                        Eject
       Video                        Interaction                    from park
      Website           Ride
                     engineering
Part 4

Advantage for your company
Advantage for your company

➢ accident focal points (not only rides)

➢ visitor flows

➢ capacity statistics

➢ machine hour rates

➢ cost per passenger
Advantage for your company
                                                     Saison 2017                                                               10.05.2018

Attraction             guest         cost           operating hours    operation maintenace     KWh         cost/ hour        cost/ guest
Badewannenfahrt              400.000       55.000 €              1.400            2         1,5       225         177,1071429            

Waschzuber Rafting           450.000       41.000 €              1.400            1           1       360                 169           

Donnerbalken                 285.000       61.000 €              1.900            1         0,5        30         66,76315789           

Höhenflug                    190.000       15.000 €              1.500          1,5         0,3        60                  56           

Spritztour                   200.000       44.000 €              1.900            1         0,2        10         44,92105263           

Wiegenhochbahn               200.000       14.000 €              1.900            1         0,5        30         42,02631579           

Wirbelpilz                   230.000       27.000 €              1.900            1         0,3        30         43,60526316            

Mammut                       685.000      112.000 €              1.700            1         1,5        80                 144            

Murmelturm                   145.000       11.000 €              1.800            1         0,2        10         28,16666667           

Moggelesbahn                 140.000        3.300 €              1.900            1         0,2        10                23,5            

Entenwasserfahrt             140.000        3.000 €              1.900            1         0,2        10         23,34210526            

Karacho                      545.000       26.000 €              1.700            2           1        80         92,70588235           

G´sengte Sau                 460.000       58.000 €              1.700            1         0,5        40         72,82352941            

Schmetterlinge               200.000        6.000 €              1.900            1         0,3        10         27,55263158            

Seifenkisten                 200.000        6.000 €              1.900            1         0,3        10         27,55263158            

Maibaum                      255.000       18.000 €              1.900            1         0,2        20         33,73684211           

Heißer Ofen                  200.000        3.000 €              1.900            1         0,2        10         23,34210526            

Oldtimer & Kutschen          300.000       15.000 €              1.900            1         0,3        20         34,78947368            

Mühlbachfahrt                285.000        8.200 €              1.900            1         0,3        20         31,21052632            

Schlappenfahrt               220.000        3.000 €              1.900            1         0,2        10         23,34210526            

Gugelhupf-Gaudi-Tour         425.000       43.000 €              1.900            1         0,2        10         44,39473684            

Wäschekorbflug               230.000            0€               1.900            1         0,2        10         21,76315789             

Rasender Tausendfüßler       450.000       11.000 €              1.900            1         0,5        30         40,44736842             

Kaffetassen-Fahrt            250.000            0€               1.900            1         0,2        10         21,76315789             

Suppenschüsselfahrt          340.000        8.000 €              1.900            1         0,3        10         28,60526316             

Weinkübelfahrt               300.000        4.000 €              1.900            1         0,2        10         23,86842105            
Entering restricted areas
   Small children passing through gaps
   in fencing along queue line onto
   platform where operators are at
   work

            Survey of all fencing around all
            rides, minor modifications
            identified and completed to
            prevent child access to danger
            areas
Exit in motion

   Guests getting out of ride during
   stoppages or while in motion

            Implemented more visual
            signage in each cab:
            Introduced voice warnings in 7
            languages;
            Investing in restraint bar with
            a locking pin, installed in 2018
Exit in motion
Posture etc

 Guests refusing to sit still
 and trying to stand or
 disobey safety instructions

          Additional signage;
          Zero tolerance;
          Stop the ride and
          ask rider to leave
Personal belongings

  Carrying mobile
  phones during
  the ride cycle to
  capture 'selfies'

           Signage,
           storage areas,
           operator
           training
Anti-social behaviour

   Under-height guests
   trying to get on the rides

            Increase lighting in area
            so staff have better
            chance of seeing
            straight away, ensuring
            floor is even all over
            rather than raised in
            some areas (cobbles)
If you have not replied …

… my associates may contact you soon

                      Speak to me after this session
                          and I can protect you
                           from my associates
Thank you!
Achim Stoss, Head of Engineering, Safety & Operations, Erlebnispark Tripsdrill
                   Alan Love, Director, Choice Insight Ltd
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