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I N NOVATIVE STAKE S Cherry’s strategy is to create shareholder value by owning and developing fast-growing and profitable gaming, media and entertainment companies. The Group intends to grow organically and implement strategic acquisitions of entrepreneurial companies. In 2017, Group revenue increased by 104 percent, of which organic growth was 27 percent. ANNUAL REPORT 2017
• I M P O RTA N T E V E N T S GAME DEVELOPMENT SIGNIFICANT EVENTS Yggdrasil Gaming launched new and innovative games, with Jungle Books at the forefront. The second company in the business area, Highlight Games, initiated the launch of its major game SOCCERBET. Read more on pages 16-17. GAMING TECHNOLOGY XCaliber develops effective solutions for gaming and payment solutions. The company won several important contracts during the year. Read more on pages 20-21. ONLINE GAMING ONLINE MARKETING RESTAURANT CASINO In 2017, ComeOn launched several Continued strong growth for Game Lounge The stable growth in Cherry Spelglädje new products and brands, including in 2017. The company was established in continued. The company grew organically Snabbare.com. Japan and started a new business segment. and through acquisitions. Read more on pages 14-15. Read more on pages 18-19. Read more on pages 22-23. CONTENTS 1 2017 in brief 33 Group Management 2 Business model 34 Board 4 A word from the CEO 36 Administration report 6 Business concept and strategy 40 Sustainability report 7 Financial goals 42 Financial statements 8 Dialogue with stakeholders 50 Notes 10 Market Overview 73 Proposed appropriation of profit 14 Online Gaming business area 74 Signatures of the Board of Directors 16 Game Development business area 75 Auditor’s Report 18 Online Marketing business area 78 The share and shareholders 20 Gaming Technology business area 81 Multi-year review 22 Restaurant Casino business area 82 Financial definitions 24 Case – Acquisition 84 Definitions 26 Employees 85 Financial calender/Annual General Meeting 27 Corporate Governance Report 85 Addresses Revised Board of Directors’ Report and financial statements include pages 36-74. Cherry AB (publ) is a Swedish public company based in Stockholm, Sweden. Corporate identity number: 556210-9909. LEI code: 549300PFWW1URKGIPU90. The annual report is published in Swedish and English. The Swedish language version is the original document and, in the event of any discrepancy between the original and the translation, the Swedish version takes precedence. The printed version of the Annual Report is distributed only to the shareholders who have ordered it. The Annual Report in its entirety is available on the company’s website: www.cherry.se. The 2017 Annual Report was published in April 2018. All amounts are expressed in Swedish kronor. Kronor is shortened to SEK, thousands to SEK thousand, and millions to SEK million or SEKm. Figures in brackets refer to the previous year unless otherwise stated. This report contains forward-looking information based on Cherry’s current expectations. No guarantee can be provided that these expectations will prove to be correct. Consequently, future outcomes may vary considerably compared with forward-looking information based on, among other things, changing economic, market and competi- tion conditions, changes in legal requirements and other policy measures, fluctuations in exchange rates and other factors. ©2018 Cherry AB (publ) CH E R RY AB (PU B L) AN N U AL R E P O RT 2 0 1 7
• 2017 IN BRIEF 2017 IN BRIEF Cherry’s strong development continued in 2017. The Group has gained market share and strengthened its position in the value chain. Another successful year for Cherry. Revenues for the Group increased by 104 percent to SEK 2,525 The Group strengthened its position in all business areas million, compared with the previous year. Organic growth in through technology development, product refinement and 2017 was 27 percent (32). marketing efforts, providing good conditions for the Group’s Profitability for the full-year was good. Profit (EBITDA) companies to continue to grow profitability. amounted to SEK 429 million, an increase of 146 percent, compared with the full-year 2016. The Group, SEKm 2017 2016 Revenue 2,252 1,102 Q1 EBITDA 429 174 EBIT 295 115 REVENUE PER QUARTER Diluted earnings per AND BUSINESS AREA, 2017 share) 0.53 1.27 SEKm Equity/assets ratio (%) 34% 14% 625 • Anders Holmgren is appointed CEO of Cherry AB. 500 Business areas, SEKm 2017 2016 • Yggdrasil initiated new business 375 Online Gaming concept, Yggdrasil Dragons. Revenue 833 250 1,823 Q2 EBITDA 277 120 125 EBIT 167 81 0 Q1 Q2 Q3 Q4 Amount deposited 5,502 2,288 Online Gaming Active customers Game Development at year-end 929,900 557,885 Online Marketing • Christine Rankin is appointed Gaming Technology CFO of Cherry AB. Restaurant Casino Game Development • Issue of additional secured options Revenue 169 87 in the amount of EUR 134.5 million. EBITDA 71 40 Available funds designated to finance acquisition of remaining EBIT 59 27 51 percent in ComeOn Malta Ltd. Integrated operators 67 30 • Cherry called on the option to acquire 7.5 percent in Almor and subsequently owns 82.5 percent. Q4 Online Marketing • XCaliber signed contract with its Revenue 146 57 first external customer. EBITDA 96 19 • Cherry completed acquisition of 25 percent of the shares in game deve- EBIT 89 14 lopment company Highlight Games. Gaming Technology* • Trading of Cherry AB’s Class B share Q3 launched on Nasdaq Stockholm Revenue 39 - Mid Cap. EBITDA 4 - • New acting CEO of ComeOn is appointed. EBIT 4 - • Cherry revised the full-year forecast for 2017. Restaurant Casino • Cherry carried out a 1:5 share split • Cherry acquired another 12.5 percent Revenue 157 157 irrespective of class. of the shares in Highlight Games and • Cherry adjusted full-year forecast. the remaining 44 percent in Game EBITDA 17 17 • Final acquisition analysis of Lounge (with effect from 2018). EBIT 13 13 ComeOn is completed. *The business area is separately reported as of 1 January 2017. C H E R RY A B (PU B L ) A N N U A L R E PO RT 2 0 1 7 1
• BUSINESS MODEL, STRENGTHS AND OPPORTUNITIES CHERRY CREATES VALUE WITH A COMPLETE BUSINESS MODEL Cherry invests in, owns and develops fast-growing gaming, media and entertainment companies. The Group consists of online gaming operations, performance-based marketing services, develop- ment of gaming technology and gaming development to own and external gaming operators. Acquisition of company/project Optimize long-term value – Clear development potential – Strengthen Cherry's position as the business the most comprehensive company within – Strategically important acumen gaming, entertainment and media – Committed people financing – Create stable companies with clear earnings capacity Own innovation corporate network governance – Disposal, as the company can – Identify business opportunities (skills) develop better on its own – Support and supplementing or in another structure of skills Ongoing value creation: Operational efficiency, growth, management and capital structure DEVELOPMENT FROM IDEA TO ment and analysis, sales and marketing with the Group and its subsidiaries. PROFITABLE GROWTH knowledge as well as financial reporting. Foresight, innovation, innovative Cherry’s business model involves owning • Financing includes Cherry, in thinking, organic growth and value and developing fast-growing and profit- various ways, ensuring the acceleration creation are key concepts that govern able companies as well as identifying and of development through efficiently sup- the structure and development of the supporting innovations at an early-stage plying capital, with the optimal com- diversified business areas. Cherry has a in various categories within gaming, bination of equity and external capital. long-term investment model and sup- entertainment and media. Investment decisions can be made at the ports the business areas in their growth The foundation of our success right time and on the right terms. phases. We strive to be a market leader is committed, driven people and our • Network include both internal and in each business area where we operate, ambition to develop strong and strategic external partners that have an interest in while continuously seeking and exploring partnerships through offering the found- contributing to strengthening Cherry’s new business opportunities. ers and management of the companies subsidiaries through the right contacts a clear role in which to continue running and skills. OPTIMIZE LONG-TERM VALUES the operations. Cherry’s objective is to create value The core of Cherry’s strategy is to Our starting point is to develop our through commitment and active owner- develop stable companies with good and companies over time, as long as we see ship and we exercise our influence pri- increasing earning capacity. This creates continued potential for value creation. marily through the boards of the respec- cash flow and room for additional acqui- tive subsidiary, where the management sitions and the possibility of dividends CHERRY THE GAMING ENGINE has a clear and complete operational man- to shareholders in Cherry AB. In certain With our common knowledge from date and responsibility. In parallel with situations, the assessment may be that different parts of the gaming market, the formal corporate governance, we want a company would develop better with Cherry’s Board and management teams to create a partnership and a joint plan another principal owner, or that Cherry assist in tactical as well as strategic issues for the company’s development. Clear would prefer to adjust the distribution according to the conditions that each and transparent corporate governance within its operations, in which case we company faces. Important areas are: permeates our work and is the foundation actively pursue a process to find a new • Business acumen, entails that we for creating trust among all the various suitable owner while maximizing the together ensure good business develop- stakeholders who choose to do business value for our shareholders. 2 CH E R RY AB (PU B L ) AN N U AL R E P O RT 2 0 1 7
• BUSINESS MODEL, STRENGTHS AND OPPORTUNITIES THE SUSTAINABILITY OF As an employer, we focus on providing OUR BUSINESS MODEL a safe and inspiring work environment, We actively support all of our companies where respect for each individual and in decisions that lead to value creation, ethical behaviour are key factors. This which means that they may, during enables us to recruit and retain the best certain periods, report slightly lower talent. earnings in favour of long-term value- As several companies are in an creating investments. We are convinced early stage of development, much of the that innovation, committed people in development of the Group’s sustain- close dialogue with key stakeholders, a ability work is done within Cherry AB. strong market position and compliance The company supports the UN Global with regulations are the most important Compact and the OECD Guidelines factors for long-term value creation. for Multinational Enterprises. It is of the utmost importance that we always SUSTAINABILITY EFFORTS comply with laws and regulations. Every Cherry AB has limited operations of its employee and consultant working for own, and works primarily through the Cherry, and other representatives of the boards of the individual subsidiary to Group, is expected to follow the Group’s continually raise the Group’s ambitions instructions and policies. In order to within the areas of social, environ- continuously update the organization on mental and economic issues. We internal rules, courses are held regularly strive to provide a good example within each subsidiary. for our companies, employ- In 2018, Cherry intends to develop ees and investors. a more structured programme for the Group’s sustainability efforts. Online Gaming Game Development Online Marketing Gaming Technology Restaurant Casino – ComeOn – Yggdrasil Gaming – Game Lounge – XCaliber – Cherry Spelglädje Cherry is an operator of & Highlight Games Game Lounge conducts XCaliber develops and Cherry Spelglädje around a dozen gaming Yggdrasil Gaming devel- performance-based manages a technology delivers a complete sites that offer custom- ops, designs and moni- marketing aimed at platform for gaming solution including staff, ers casino, lottery, poker tors games for mobiles, online gaming op- and payroll solutions. game equipment and and betting gaming via tablets and desktops, erators as well as other The business model payment systems. mobiles, tablets and and these games are verticals, such as loan entails XCaliber receiv- The business model desktops. licensed to online references. ing both an integration entails Cherry sharing The business model gaming operators. The business model fee and royalties based the gaming surplus less entails the games The business model entails the company on the percentage of Cherry’s costs with the generating a net gam- entails Yggdrasil receiv- receiving payment in transactions that take facility owner. Games ing surplus (stakes less ing a one-time fee when the form of a lump sum place through the offered are Blackjack winnings and customer a game is integrated with per registered customer platform. and Roulette, located bonuses before tax). an operator and subse- or part of the gaming in hotels, nightclubs, From the net gaming quently receiving royalty surplus generated by bars and restaurants. surplus, a percentage- payments based on the the customer as long as Cherry also provides based royalty fee is paid percentage of the game’s the customer is active. these at different to the game provider. generated gaming sur- In addition, the compa- events. plus. In 2018, Highlight ny can receive fees for Games will launch its advertising and other innovative products for marketing efforts. the virtual sports gaming market, both online and physically. C H E R RY A B (PU B L ) A N N U A L R E PO RT 2 0 1 7 3
• A WORD FROM THE CEO INNOVATION AND CORPORATE GOVERNANCE FORM THE CORE OF CHERRY’S BUSINESS MODEL Cherry’s strong development continued in 2017. We captured REVENUE GROWTH 2017 SEKm market share and our companies strengthened their positions. 160 120 After a year as President and CEO of organization, market and finances. In or- Cherry, I am able to confirm that Cherry der to ensure sustainable development, 80 can report yet another good year, from we have developed management systems both a financial and operational per- and governance documents as support, 40 spective. A year ago, I wrote that there and we ensure risk assessment and risk remained an incredible amount to be management are given high priority. See 0 done in the gaming industry, and that more details about our business model Q1 Q2 Q3 Q4 what is great about Cherry is that its on pages 2-3. Online Gaming five diversified business areas span the Online Marketing Game Development entire gaming industry and that Cherry GOOD PROGRESS OVER THE YEAR Gaming Technology AB owns and manages highly interesting WITH POTENTIAL FOR IMPROVEMENT Restaurant Casino companies. We have already benefited In 2017, Cherry delivered well, achieving from this strength and progressed some revenue growth of 104 percent, of which distance in our plans. 27 percent was organic. Our largest I still have the same feeling; Much lays business area, Online Gaming, accounted operators and additional innovative games ahead of us, and Cherry is the natural ac- for 80 percent of the Group’s revenue in were launched. The company has made tor to be able to take advantage of all these 2017 and 65 percent of EBITDA. significant investments in marketing and opportunities. We will continue to focus During the year, we integrated the strengthened its relationships with both on companies run by strong and ambi- operations of B2C company ComeOn, operators and players. The result was the tious people with a mix of entrepreneurs Cherry’s largest acquisition to date. For highest number of game rounds to date and specialists. Creativity and hard work the most part, this process has pro- and substantial payouts of jackpots. In drive the products forward, also allowing gressed as planned, although, in mid- regulated markets, such as Italy, develop- Cherry’s business areas to grow faster 2017, we saw that the company’s costs, ment has exceeded expectations. than their respective markets. The key to market focus and management were not During 2018, Yggdrasil will also our success is that we consistently succeed living up to our expectations. Following rejuvenate the gaming experience in classic in renewing our customer offering thanks an intense period in the second half of table games such as Blackjack, Roulette to fantastic efforts from all employees, in the year, the company is back on the and Baccarat. Players will be offered an combination with good corporate gover- growth curve that we envisaged. enhanced experience in a virtual 3D envi- nance and business acumen. ronment and will be able to interact with Cherry’s business model can be HIGH LEVEL OF ACTIVITY AND ACQUISI- a digital dealer. First out is Blackjack, a summed up in the words ”entrepreneurs TIONS IN GAME DEVELOPMENT game in which the company has applied its for entrepreneurs”, that is, we see Cherry Yggdrasil completed yet another success- REDUX™ technology, developed in-house. as an organization with enthusiastic and ful year with a number of new deals and We took a strategically important innovative individuals helping each other launches of several new games. In 2018, step in second quarter of the year with through rapid growth and strengthen- bingo games will be launched with a host the acquisition of Highlight Games, ing their market position. We do this of new features that work smoothly on which broadened Cherry’s gaming through our range of products and ser- mobile phones. The company continued to development operations. Highlight vices as well as multi-faceted experience sign important customer licence agree- Games develops innovative products for among senior executives who know the ments during 2017 with major, established the virtual sports gaming market both CH E R RY ’S H I STO RY 1 9 6 3 – 2 0 1 7 1999 1984 1996 Launch of maritime 2010 Acquisitions of Introduces new operations in the Acquisition of 1963 1972 Swedish gaming generation prize- Mediterranean. AutomatGruppen 2012 Restaurang Cherry is launched companies lay the based games for Investments in IT 2003 makes Cherry Cherry divests the Rouletter AB is and the cherry sees foundation for a Swedish restaurant companies, mainly Buys into the online Maritime Gaming formed the light of the day new group and bingo market within Internet Betsson.com market leader business area 1968 1978 1992 1998 2000 2006 2011 The operations The ban on slot Cherry streamlines Cherry acquires Cherry launches Cherry’s shares Launches become nationwide machines hits operations. 35 percent in new logo and the are distributed Eurolotto.com in Sweden Cherry hard Activities in Eastern Net Entertaiment AB parent company’s to shareholders Europe are shelved Class B shares and listed on are listed on the Aktietorget OM Stockholm Exchange’s O-list 4 CH E R RY AB (PU B L) AN N U AL R E P O RT 2 0 1 7
• A WORD FROM THE CEO Listing on Nasdaq Stockholm. On Wednesday, 18 October 2017, Cherry AB’s Chairman, Morten Klein, and Cherry AB’s CEO, Anders Holmgren, rang the stock exchange bell at Nasdaq Stockholm. INVESTMENTS IN INNOVATION Cherry has a robust and broad business model that enables effective build-up phases in associates and subsidiar- ies while delivering good returns. All companies in the Group continue to be engaged in ongoing efforts to ascertain what the market demands – monitoring consumer behaviour and technological strong offerings for the gaming industry development is crucial to success. An and other areas where the company’s important part of retaining our leading online and land-based, including content unique skills make a difference. market position is to maintain contacts from league football. The company is with entrepreneurs who have good ideas in an early and exciting stage and has RE-REGULATION OF THE SWEDISH and seek to grow profitably. launched test versions in various markets. GAME MARKET In 2018, we will increase our range The timetable for the new Swedish of contacts and ensure we become ONLINE MARKETING BROADENS gaming policy stands firm. The proposal more active in seeking out candidates ITS MARKET includes a licensing system that will be for acquisition or collaboration. There Game Lounge’s performance-based in place as of 1 January 2019. Cherry has is great potential in both the Nordic marketing operations continue to grow participated in parts of the hearing and countries and other European countries. at a rapid pace and with good profitabil- has expressed its view that the proposed We, therefore, look forward to further ity. We are seeing that enhanced search tax rate of 18 percent is excessive, as legal- developing our portfolio of investments engine optimization, combined with ization of the gaming market with a high in new innovative and successful busi- building strong brands, has had a positive degree of channelling should be the main nesses that strengthen our position as effect. In the Japanese market, we saw purpose of the regulation. The UK has an important part of the ecosystem for a continued increase in the number of successfully achieved a 95 percent chan- gaming, entertainment and media. visitors, although these contributed only nelization, with a tax rate of 15 percent. Cherry is a fast-growing company in marginally to fourth quarter revenue. The an exciting market, and we challenge old plan is to continue expanding the opera- RESPONSIBLE GAMING structures. We see opportunities where tions into several new geographic markets. For Cherry, responsible gaming has others see challenges, and the Group In the fourth quarter, the market been a central issue for many years, comprises many different people with broadened in which the company’s which we systematically manage on a unique skills and who are dedicated to expertise is combined with existing daily basis. Within the Group’s compa- developing the company as well as their infrastructure to put borrowers in contact nies, we have clear policies, regulations own role. We are committed to finding with lenders offering terms suiting the and experienced managers who can the right employees and ideas, and I borrower’s circumstances. handle gaming addiction situations. We look forward to welcoming many more After the end of the period, Game work with several external specialists and in 2018. In addition, I will spend a great Lounge invested in another complemen- partners, such as the Swedish National deal of my time meeting with entrepre- tary segment – services optimizing Association for Gambling Addicts and neurs and creative talent. 2018 will be an gaming for accustomed players who Gambling Therapy. Together, we provide intensive year! seek greater control over their gaming. the customer with tools to counteract With the acquisition of slottracker.com, unhealthy gaming behaviour and the Anders Holmgren Game Lounge will continue to develop opportunity to play responsibly. CEO Cherry AB (publ) 2017 2013 2016 Anders Holmgren 2017 Divests Automat- 2016 Cherry launches a appointed President Cherry acquires Gruppen for 2015 Cherry issues new B2B business and CEO, Christine 25 percent of SEK 286 million Yggdrasil Gaming 2016 a covered bond 2016 area focused on Rankin as CFO, and game development and acquires receives operator Cherry acquires 49 listed on Nasdaq Cherry Spelglädje gaming technology Morten Klein elected company Highlight CherryCasino.com license in the UK percent of ComeOn Stockholm acquires Betman – XCaliber Chairman of Cherry AB Games 2014 2016 2016 2016 2017 2017 Cherry is awarded Cherry is awarded the Yggdrasil Gaming Game Lounge Cherry issues covered Cherry takes the IGA Online IGA Online Gaming receives gaming awarded Affiliate bonds of EUR 134.5 home big wins at Gaming Operator Operator of the Year licence in Gibraltar of the Year million for acquisition the International of the Year award award for the third and Romania of remaining 51 percent Gaming Awards consecutive year of shares in ComeOn C H E R RY A B (PU B L ) A N N U A L R E PO RT 2 0 1 7 5
• BUSINESS CONCEPT AND VISION BUSINESS CONCEPT VISION Cherry’s strategy is to create shareholder value Cherry’s vision is to be a model of entrepreneurship, by owning and developing fast-growing and responsibility and dedication. This means that Cherry profitable gaming, media and entertainment will provide the best environment for developing companies. profitable and fast-growing projects and companies within gaming, entertainment and media. CORE VALUES Cherry’s core values should permeate everything the company does: Entrepreneurship Responsibility Commitment 6 CH E R RY AB (PU B L ) AN N U AL R E P O RT 2 0 1 7
• F I N A N C I A L TA R G E T S FINANCIAL GOALS The following financial targets are to guide the Group’s activities over an economic cycle: GROWTH CAPITAL STRUCTURE Cherry’s target is to grow more quickly than the European Cherry’s capital structure should allow for a high degree of gaming market over an economic cycle, driven primarily by its financial flexibility as well as the possibility for acquisitions. business areas that focus on online gaming: Online Gaming, The company’s target is for the equity/assets ratio to be at least Game Development and Online Marketing. 30 percent. Since 2012, Cherry’s revenue has increased by an average As at 31 December 2017, the equity/assets ratio was 34 percent of 71 percent per year, while the online casino market in Europe (14). grew on average by 12 percent per year. In 2017, the Group’s revenue increased by 104 percent, while market growth in DIVIDEND POLICY Europe during the year was estimated at 11 percent. The revenue According to the dividend policy adopted by the Board, Cherry’s increase is explained by both growth of existing customers, target is to distribute more than 50 percent of net profit as launches of new games and the inflow of new customers as dividend. However, the company’s financial position, cash flow, well as acquisitions of companies. The objective is to continue opportunities for acquisitions and future prospects should be to grow organically and structurally. taken into account. As for the 2016 financial year, Cherry AB’s Board of MARGIN Directors proposes to the Annual General Meeting that no Cherry’s target is to increase the EBITDA margin over time dividend be paid for the 2017 financial year. and in the medium term (3-5 years) achieve an EBITDA margin of between 15 and 18 percent. 2017 104 11 European market Cherry For the full-year 2017, Cherry reported an EBITDA margin of 19.1 percent (15.8). 2016 109 11 2015 56 13 104 2017 11 European market Cherry GROWTH, 2016 %11 109 104 The financial targets are based on the 2017 56 2015 11 European market Cherry 13 following assumptions: 2016 109 11 • Continued migration to online gaming via mobiles, 2015 56 tablets and desktops. 13 2017 TARGET: to grow more quickly than the European gaming market 19.0 • Cherry and its subsidiaries continue to be given an over an economic cycle opportunity to focus on the European market for 2016 15.8 online gaming and games development. 2015 6.8 EBITDA-MARGIN, % • The company continues to be able to handle its 2017 19.0 cost structure and cope with the effects of entering markets and paying applicable taxes. 2016 15.8 2015 6.8 • The Group’s customer offerings are perceived as 2017 19.0 attractive. 2016 TARGET: 15-18% 15.8 • The company retains the licences necessary for its 2015 6.8 operations. EQUITY/ASSETS RATIO, % •N o significant adverse effects occur as a result of 2017 34 material changes in the political, fiscal, market and 2016 14 administrative treatment of the Group. 2015 52 TARGET: At least 30% 2017 34 2016 14 2015 52 2017 34 C H E R RY A B (PU B L ) A N N U A L R E PO RT 2 0 1 7 7 2016 14 2015 52
• D I A LO G U E W I T H S TA K E H O L D E R S CONTINUOUS DIALOGUE WITH STAKEHOLDERS BUILDS TRUST The Cherry Group’s offering is based on games and media that are entertaining and engaging. Through the Cherry Group’s expansive and we will strengthen this position carry out the necessary measures – often presence in the gaming industry, the every day, primarily by listening to the together with the customer. In addition, Group has continuous contact with a various perspectives of our stakeholders, all employees who have customer contact number of stakeholders. This group and the customer naturally has a key undergo special training programmes on includes players, customers, employees, role in these perspectives. We at Cherry an ongoing basis. These programmes are suppliers, capital market players and understand the importance of having evaluated and adapted to the respective government agencies. games that are entertaining. jurisdiction in which Cherry or its sub- The companies within the business For Cherry and our subsidiaries, sidiaries operate. The company has its areas Online Gaming and Restaurant responsible gaming is a broad concept own staff and external experts working Casino are gaming operators and have that includes customer safety, combating to strengthen the methods that enable direct contact with thousands of end money laundering and customer verifica- companies to effectively develop their customers in the gaming industry on a tion and authentication. A fundamental work within responsible gaming. daily basis. The nature of the contact be- requirement for all companies within the tween the companies and the customer Cherry Group is to actively comply with Physical meetings in connection varies between the different business laws and regulations in order to maintain with games areas. Within Restaurant Casino, custom- their gaming licences as well as to study The Cherry Group is unique among the ers meet the company’s employees at developments in markets where regula- companies active in the Swedish gaming a physical gaming table, while contact tion, licences and other conditions of the market by offering games both via Res- within the Online Gaming business area industry are discussed and facing change. taurant Casino and online. The majority takes place over the Internet. We know that, in some cases, our of employees within Restaurant Casino products and services can contribute to are dealers in Blackjack and Roulette. As Responsible gaming the risk that some players will develop these employees are the company’s face The basis for all communication is that gambling problems. We therefore have to the public, who meet customers, high there is trust and mutual respect in the a number of systems that monitor each demands are placed on their training relationship. Cherry’s ambition is that transaction to determine the level of risk. in responsible gaming. All employees our stakeholders should be able to trust High-risk activities are then controlled by undergoing training in responsible that we act properly, make the right deci- a dedicated team that manages the risk gaming and how to treat customers. sions and act responsibly. Since 1963, in the situation through appropriate cus- Furthermore, there are games with low Cherry has built a strong brand on trust, tomer review and is subsequently able to stakes and winnings where each game is 8 CH E R RY AB (PU B L ) AN N U AL R E P O RT 2 0 1 7
• D I A LO G U E W I T H S TA K E H O L D E R S carried out over a long period in a con- other market players, to prevent gaming- tions and must verify and authenticate trolled environment. Restaurant Casino related problems. their customers. We have developed a is a very safe gaming form, and very few Cherry has clear guidelines against proprietary and established third-party people develop gambling problems as a moneylaundry and corruption, as well software to ensure we have control over result of Restaurant Casino games. as a handbook on money laundering the data required to meet regulatory and financing of terrorist activities. The requirements. Cherry’s online gaming Know Your Customer – “KYC” majority of Cherry’s employees undergo business is one of the few gaming compa- The term “Know Your Customer – KYC” training in anti-corruption and anti- nies to currently allow mobile BankID as refers to verifying the identity of custom- money laundering, and the Group in- a verification method. The use of Mobile ers. All financial companies and banks tends to further strengthen and broaden BankID is the safest way for customer are required to identify their customers its work in this area in the coming years. verification, that is, to determine if the to ensure they know who they are. This customer really is the person they claim comprises requiring customers at gaming Customer verification and authentication to be. This method of customer verifica- companies to identify themselves digitally Cherry’s different companies fall under tion is also used by, among others, most or, in some cases, by sending documents different regulations in different jurisdic- Swedish banks and authorities. to prove their identity, in accordance with applicable laws and conditions attached to the gaming licences in their respective jurisdictions. In addition to being able to verify the identity of customers, the EU’s SLOTTRACKER.COM GIVES Anti-Money Laundering Directive also PLAYERS TOOLS FOR CONTROL places requirements on internal guide- In early 2018, Cherry’s subsidiary lines and policies for risk management, Game Lounge acquired US site compliance with regulatory requirements, Slottracker.com. The product is a training of staff, and procedures for cus- unique solution that offers customers a tomer documentation and records. better overview and control of their gambling. With the help of the site’s various tools, the customer Combating money laundering can register every bet that he or she makes in different The gaming companies that are in direct games online. By choosing Slot Tracker, players are able contact with end customers in the gam- to have their information saved about what games and ing industry face similar challenges as bets are made, as well as winnings and bonuses paid. financial institutions such as banks; they The customer can thereby follow his or her development process a large number of transactions and analyze which casino works best, based on their daily and must follow comprehensive specific requirements and gaming tactics, including the rules for combating money launder- ability to set limits for amounts and stakes as well as ing. The Group’s companies in the B2B daily playing time. sector also work actively, and in close cooperation with its customers and TOOLS FOR SELF- CONTROL C H E R RY A B (PU B L ) A N N U A L R E PO RT 2 0 1 7 9
• MARKET OVERVIEW MARKET WITH STRONG UNDERLYING GROWTH The gaming market has shown stable growth, regardless of the economic cycle. The market is driven primarily by the development of entertaining games, increased availability thanks to digitized platforms combined with regulation and re-regulation of markets. Overall, the global gaming industry is ONLINE GAMING LAND-BASED GAMING expected to have increased revenue The main segments of online gaming The restaurant casino segment is esti- (Gross Gaming Revenue) by about in Europe are betting (41 percent), mated to represent less than one percent 3 percent to EUR 382 billion in 2017, casino (31 percent), lotteries (13 percent), of the total gaming market in Sweden and of which the online gaming share of the poker (7 percent) bingo (5 percent) and has been characterized by a slow decline total market is expected to have increased others (3 percent). In the last five years, in sales and profitability over the past from 10.0 to 10.6 percent. Operators, lotteries have had the highest growth 10 years. game developers, platform providers and rate (15.4 percent), followed by betting performance-based companies are all (14.7 percent) and casino (12.8 percent). exposed to the online gaming segment. These are the segments Cherry is The European online gaming market primarily exposed to. is currently growing by just over 10 per cent per year and is expected to show an aggregate annual growth rate of approximately 7.7 percent over the next five years, with total sales of close to EUR 31 billion in 2022. The gaming market has enjoyed good growth regardless of the economic situation. The market is driven principally by re-regulation of monopoly markets, a shift from offline to online, increased mobile use and the development of innovative and entertaining games and products. The gaming industry is expected to have in 2017 reached sales of EUR 382 GLOBAL MARKET FOR ONLINE GAMING, EUR BILLION billion ACCORDING TO H2 GAMBLING CAPITAL % 20 450 18 418 427 400 400 410 16 382 391 360 368 362 371 350 14 328 341 308 300 12 287 292 295 273 250 10 256 240 223 200 8 150 6 4 51 53 57 100 34 37 41 44 47 17 19 21 23 25 27 31 2 7 9 12 14 15 50 0 0 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17P 18E 19E 20E 21E 22E Online gaming Land-based gaming Proportion of online gaming 10 CH E R RY AB (PU B L) AN N U AL R E P O RT 2 0 1 7
• MARKET OVERVIEW FROM OFFLINE TO ONLINE EUROPEAN MARKET FOR ONLINE GAMING, EUR BILLION 35 7.7% The European 30 31.1 online gaming market 29.2 25 12.1% 27.6 is growing by about 25.6 7.7 23.7 20 21.5 19.3 15 17.4 15.4 percent 10 13.3 5 0 2013 2014 2015 2016 2017E 2018E 2019E 2020E 2021E 2022E per year. EUROPEAN ONLINE GAMING MARKET'S SEGMENTS (PROPORTION OF TOTAL INCOME) 3% 3% 3% 13% 13% 14% 5% 5% 5% The main segments of online gaming 40% 41% 41% in Europe are betting (41 percent), 7% 7% 6% casino (31 percent), lotteries (13 percent), 31% 31% 31% poker (7 percent) bingo (5 percent) and others (3 percent). In the last five years, lotteries have had the highest growth 2016 2017E 2018E rate (15.4 percent), followed by betting (14.7 percent) and casino (12.8 percent). Betting Casino Poker Bingo Lotteries Other games C H E R RY A B (PU B L ) A N N U A L R E PO RT 2 0 1 7 11
• MARKET OVERVIEW ONLINE GAMING The different product segments have to remain positive over the next five years, largest product segment, even though generally had strong growth during the with betting expected to grow from the casino and lotteries are expected to grow last five-year period. The strongest growth current EUR 8.7 billion to 12.2 billion in at a faster rate. was within lottery and betting, at 15.4 2022, casino is expected to grow from Overall, the European online gaming percent and 14.7 percent average annual EUR 6.6 to 9.9 billion and lotteries are market is estimated to grow by an average growth rate, closely followed by casino expected to increase from EUR 2.9 to 5.0 of 7.7 percent per year over the next five (12.8 percent) and bingo (9.6 percent), billion. years, to reach sales of EUR 31 billion in according to H2 Gambling Capital. H2 Gambling Capital therefore esti- 2022. The trend for these segments is expected mates that betting will continue to be the 12 CH E R RY AB (PU B L) AN N U AL R E P O RT 2 0 1 7
• MARKET OVERVIEW DRIVING FORCES WITHIN ONLINE GAMES Games via the Internet are still a relatively undeveloped industry, which is expected to increase in the future driven by a number of key factors: Mobile share of the Higher entertain- Re-regulation of Greater confidence Internet and smart- combined gaming ment value when the monopoly markets in e-commerce and phone penetration market is still relatively technical development is increasing the use of, for example, is increasing and small, but more plat- of gaming products, number of online banking and booking stabilizing at very forms making it easier platforms and sites players and is services. high levels throughout to play on mobiles and progresses and more opening the door all of Europe. tablets are contributing interesting solutions to new operators, to significant growth are added. such as media opportunities. houses. LAND-BASED GAMING The restaurant casino market in Sweden is regu- lated and is estimated to constitute less than one percent of the total gaming market in Sweden. The restaurant casino market is in a structural decline driven by increased overhead combined with a long period of ceilings on the allowed stake per game. However, the forthcoming new gaming legislation is expected to have a positive impact on the restaurant casino segment due to the proposal to increase the highest stake from the current SEK 75 to about SEK 220. The re-regulation in Sweden can also open the door to new forms of gaming and opportunities within online games. The new gaming legislation is likely to be introduced in early 2019. C H E R RY A B (PU B L ) A N N U A L R E PO RT 2 0 1 7 13
• BUSINESS AREA ONLINE GAMING ONLINE GAMING The launch of snabbare.com at the end of 2017 shows that ComeOn is back as a fast-paced company close to its customers and with a focus on profitable growth. Business development The acquisition of ComeOn helped to and mobilebet.com were added to the The operations have been character- significantly increase the share of reve- global brands while locally-profiled brands ized by the extensive integration work nue from the important betting segment, were expanded with casinostugan.com, undertaken following the acquisition which generated 17 percent of total rev- folkeautomaten.com, suomikasino.com, of ComeOn. During the latter part of enues for Online Gaming. The number of getlucky.com and mobilautomaten.com. 2017, after the branding portfolio and registered customers increased by 36.6 With the acquisition of ComeOn, a platforms were optimized, the business percent during the year to 4.3 million at leading position in the Nordic region will area could once again focus on profitable the same time as the number of active be strengthened, which will continue to growth and begin to realize the cost syn- customers in the fourth quarter increased be an important market in the future. In ergies that exist between the operations. by 37,238 to 347,994, compared with the Europe, growth opportunities continued Revenues from casino games accounted corresponding quarter the previous year. to be strong with many interesting coun- for 83 percent of total revenue. During the year, comeon.com tries facing regulation in coming years. Online Gaming develops and runs, as an range of casino, lottery and betting. This is such as NetEnt, Microgaming, Yggdrasil operator, dozens of gaming sites that offer in order to provide customers the best pos- Gaming, Amaya and Betsoft. customers casino games, lotteries and sible gaming entertainment. Being able to The business model is based on the betting via mobiles, tablets and desktops. offer a wide range of games is an important game delivering a gaming surplus through The business model entails the games gen- competitive tool. Therefore, Cherry licenses the repayment rate being 95-98 percent. erating a net gaming surplus (stakes less from several leading gaming developers winnings and customer bonuses). From the net gaming surplus, a percentage-based Systems suppliers royalty fee is paid to the game provider. Stake amounts, Gaming Cherry strives to offer customers a high Services suppliers Profit sharing winnings and End users operators bonuses repayment rate in combination with a wide Games suppliers 14 CH E R RY AB (PU B L) AN N U AL R E P O RT 2 0 1 7
• BUSINESS AREA ONLINE GAMING ComeOn considers the regulation occur- Online Gaming ring at the national level to be positive as Target Strategic initiatives Activities 2017 development in the markets regulated Organic growth Many different customer groups Well-niched brands for in recent years has been very positive, Development of existing customers demographic breadth especially for major players. Broad and attractive offering Quick, friendly and relevant service Acquisitions Ongoing analysis of what the In April, Cherry increased its ownership end user wants to play in the subsidiary Almor by 7.5 percent to Growth from new Markets with strong gaming Comprehensive coordination 82.5 percent. markets culture in focus of ComeOn In May, Cherry completed the acqui- Ongoing review of additional acquisitions sition of ComeOn Malta Ltd., now owned Driving forces for Innovative approach by our staff Launched new quick at 100 percent. ComeOn is Cherry’s larg- the business with deep technical know-how and good products est acquisition to date. Profitability Integrated systems for good transparency New reporting and business Revenue, earnings and returns Management of operational risks system deployed Cost synergies through acquisitions New supplier agreement Revenue for business area Online Gaming increased by 120 percent to SEK 1,823 Companies in the business area (Cherry’s portion of the shares as at 31 December 2017). million (833), with acquisitions being ComeOn Malta Ltd (100%), Cherry Gaming Ltd (100%), Almor Holding Ltd (82.5%). a strong contributing factor. Organic growth was 18 percent. Operating profit (EBITDA) increased by 131 percent to Market trends Driving forces the new record level of SEK 277 million •C ontinued migration from offline to •A vailability: Games from mobile plat- (120), which corresponds to an improved online forms increase the availability of the EBITDA margin of 15.2 percent (14.5). • Increasing share of games via mobiles products no matter where the player is due to: located Market - More capable mobile phones • Social acceptance: Games are becoming The European online gaming market - Consumer behaviour has changed so an increasingly socially accepted form is currently growing by over 10 percent that the mobile phone is increasingly of entertainment on the Internet annually and is expected to show an ag- being used for a variety of purposes in • Re-regulation of monopoly markets gregate annual growth rate of around 7.5 everyday life creates opportunities for new players percent over the next five years, reaching - Enhanced infrastructure speeds provide to operate on the same terms close to EUR 30 billion in revenue by better gaming experiences via mobiles 2022. • Increasing range of new game products Competition The main segments of online for mobiles, such as live games during The main competitors in the gaming gaming in Europe are betting (41 percent), a match operator business are Bet365, Betsson, casino (31 percent), lotteries (13 percent), • Betting and state-run lotteries are GVC, Kindred, LeoVegas and Mr Green. poker (7 percent), bingo (5 percent) and the fastest growing segments on the other forms of gaming (3 percent). In European market, closely followed by the last five years, lotteries have had casino games the highest growth rate (15.4 percent), • An increasing number of markets are followed by betting (14.7 percent) and preparing and introducing national casino (12.8 percent). gaming regulations 4.3 million Approximate number of registered customers as at year-end 2017 120% Revenue increased to SEK 1,823 million Online Gaming 2017 2016 YOY BUSINESS AREA'S BUSINESS BUSINESS AREA'S AREA'S BU PROPORTION OF PROPORTION PROPORTION OF OF PRO Revenue (SEK million) 1,823 833 120% CONSOLIDATED CONSOLIDATED CONSOLIDATED CO EBITDA (SEK million) 277 120 131% NET INCOME, 2017 NET2017 EBITDA, INCOME, 2017 EBI EBIT (SEK million) 167 81 105% Active Customers* 347,944 310,706 12% Amount deposited (SEK million) 5,503 2,288 141% 80% 65%7% *For the fourth quarter Online Gaming OnlineGame Gaming Development Gam Tomas Johansson Acting CEO of ComeOn C H E R RY A B (PU B L ) A N N U A L R E PO RT 2 0 1 7 15
• BUSINESS AREA GAME DEVELOPMENT GAME DEVELOPMENT Cherry is active in Game Development through the subsidiary Yggdrasil Gaming and via the associated company Highlight Games. Yggdrasil mainly develops slot machines licensed to online game operators. Yggdrasil Gaming also offers customized slot machines. Cherry’s associated company Highlight Games develops gaming products for the virtual sports game market both online and land-based, including content from league football. Business development (Italian market), Danish Games, Pinnacle, end of the year, an increase of 103 percent The business has been characterized by LeoVegas and Jackpotjoy (Danish mar- compared with the previous year. continued strong interest in Yggdrasil’s ket). At the same time, 11 new games New markets 2017: Italy, Denmark, products. A total of 40 new licence agree- and an operator-exclusive game were Georgia. ments were signed with various operators launched during the past year. The vol- Awarded “Innovator of the Year” in 2017, including William Hill, Mara- ume of player transactions has continued at the International Gaming Awards. thonbet, Betfred and Rank Group (UK to increase steadily during the year and “Slot Provider of the Year” at the market), GVC, Eurobet and Snaitech reached a record-high 3.7 billion at the EGR B2B Awards. Within Game Development, games are desktops. Games licensed to different fixed compensation on integration of new developed and operated that are licensed gaming operators in Europe and Asia. games and subsequent royalties based to gaming site operators offering custom- The business model entails the game on percentage of the game’s generated ers casino games via mobiles, tablets and developer receiving a combination of gaming surplus. Game supplier Yggdrasil Gaming Royalty payments Gaming End-consumer based on gaming Game supplier in the form surplus, integration surplus Sub-suppliers of Fees to of players suppliers Highlight Games fees data/information of e.g. data Game supplier 16 CH E R RY AB (PU B L) AN N U AL R E P O RT 2 0 1 7
• BUSINESS AREA GAME DEVELOPMENT Revenue, earnings and returns Game Development Revenue for the Game Development Target Strategic initiatives Activities 2017 business area, for all material purposes Organic growth Customer types Signed a contract with many represented by Yggdrasil Gaming, in- Development of existing new tier 1 customers creased by 95 percent to SEK 169 million customers Launched Dragons concept (87). The proportion of Group income de- Launched new requested tools creased during the year from 22 percent to 13 percent. Operating profit (EBITDA) Growth from Prioritized markets Increased activity in regulated new markets markets such as Italy and Denmark increased by 78 percent to SEK 71 mil- lion (40), while the EBITDA margin Driving forces Product launch Launched 11 new online games decreased to 42 percent from 46 percent, for the business and one operator-exclusive game compared with the corresponding period Profitability Good transparency Built the internal economy and in 2016, due to implemented strategic in the projects controller function investments and expansion. Companies in the business area (Cherry’s portion of the shares as at 31 December 2017 Market and any options outstanding 2018). Yggdrasil Gaming Sweden AB (84%), Highlight Games Ltd Both Yggdrasil Gaming and Highlight (37.5%, option to acquire 12.5% before the end of May, and 5.5% before the end of November). Games are exposed to the online gaming market, where Yggdrasil Gaming is pri- marily influenced by online casino games and Highlight Games by the online betting Associated company Highlight Games Competition segment. Casino games comprise one of has been consolidated as an associated The main competitors in the game the fastest growing niches and continue company as of 1 June 2017. The compa- development business are NetEnt, to show rapid market development. In ny, which is in a build-up phase, contrib- Playtech and Microgaming. 2017, Gross Gaming Revenue (”GGR”) for uted a negative SEK 1 million, which is casino – the basis for revenue sharing – is recognized as profit/loss from participa- estimated to have increased to EUR 10.6 tions in associates. The company has billion, of which Europe accounts for more worked intensively with development than 62 percent. The UK online casino and preparation for the launch of prod- market is the largest and most significant ucts in several markets during 2018. market, representing about 45 percent of the European online gaming market, grow- Market Trends ing at a rate of 9 percent annually. Other • Increased demand for mobile interfaces important online casino markets are Italy, • Increased focus on gaming experience Germany, Spain and the Nordic countries. • New regulations These are expected to grow by 8-10 percent annually over the next five years. Among Driving forces the fastest growing markets is Poland, • Availability: mobile platforms increase which belongs to the 10 largest European accessibility, and games are developed markets measured in GGR, where the and adapted to these online casino segment is expected to grow • The gaming business and practice win by nearly 16 percent next year. market in line with increasing legitimacy • Re-regulation of monopoly markets 78% Acquisition of associated company In May, Cherry acquired 25 percent of ownership in UK game development company Highlight Games, which is developing a unique and patented product within fantasy sports. In November, Cher- Increased operating profit ry increased its holding to 37.5 percent. (EBITDA) for Yggdrasil Gaming 2017 Game Development 2017 BUSINESS 2016 AREA'SYOY BUSINESS BUSINESS AREA'S AREA'S BUSINESS BUSINESS AREA'S AREA'S BU PROPORTION OF PROPORTION PROPORTION OF OF PROPORTION PROPORTION OF OF PRO Revenue (SEK million) 87 169 CONSOLIDATED 95% CONSOLIDATED CONSOLIDATED CONSOLIDATED CONSOLIDATED CO EBITDA (SEK million) 71 NET INCOME, 40 201778% NET2017 EBITDA, INCOME, 2017 NET2017 EBITDA, INCOME, 2017 EBI EBIT (SEK million) 59 27 114% Number of transac- tions (million) 3,705 1,825 203% Number of operators 80% 65% 7% 17% 6% in which games are 67 30 123% live Online Gaming OnlineGame Gaming Development Game Development Online Marketing O Fredrik Elmqvist CEO of Yggdrasil Gaming C H E R RY A B (PU B L ) A N N U A L R E PO RT 2 0 1 7 17
• BUSINESS AREA ONLINE MARKETING ONLINE MARKETING Several new markets are developing well. Game Lounge has recently been established in Denmark, but the most recent, Spain and Italy, are also adding value. Business development Acquisitions (EBITDA) continued to strengthen and Operations have continued to develop at In 2017, Game Lounge focused primar- amounted to SEK 95.7 million (19.0). a rapid pace in 2017. Work on building ily on organic growth with high profita- Thereby, Game Lounge managed to strong brands and expanding to new bility but carried out an acquisition strengthen the EBITDA margin from markets has shown good results during in November when the company 33.3 to 65.6 percent. New deposit players the year. Among other things, Game acquired the Finnish loan comparison (NDPs) increased by 92 percent in full- Lounge became the first European site Lainat.fi. This became the starting year 2017 to 44,103 (22,908). affiliate company to establish itself in point for establishing Game Lounge in the Japanese market. This is an impor- another sector, characterized by a wide Market tant step for future positioning because range of contacts with a large number Market development for Online Marketing the Asian market is at an early stage of customers and consumers. was characterized by new regulations and of development, at the same time as legislation enabling expansion opportu- interest in gaming is relatively larger Revenue, earnings and returns nities. There are clear indications that than most European markets and has Revenue for business area Online market players have begun to plan and been so for a long time. Online games Marketing developed strongly throughout prepare for the forthcoming Swedish remain a grey zone, but new government 2017 and amounted to SEK 146 million re-regulation of the gaming legislation. policy decisions have opened the door to (57), corresponding to an increase of Game Lounge sees new market channels legalization offline and attitudes towards 156 percent. The increase in revenue for further growth as a result of the new online gaming are becoming increasingly in 2017 was entirely organic revenue. gaming regulations. positive. The share of intra-Group revenue has Awarded Affiliate of the Year at also increased from SEK 10.2 million the Malta iGaming Awards. to SEK 21.5 million. Operating profit Online Marketing is conducted through together gaming sites that meet the compensation per customer who opens an the Game Lounge subsidiary, which creates individual player’s requirements profile. account and deposits money. In addition, qualitative customer contacts online to Revenue is generated in the form of the company can receive fees for advertis- online gaming customers by bringing revenue sharing with the operator and/or ing and other marketing efforts. 18 CH E R RY AB (PU B L) AN N U AL R E P O RT 2 0 1 7
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