How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37

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How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
● QAnon reality check 6
                                         ● Misadventures with TikTok 16
                                         ● The wounded city 28

August 17, 2020 ● SPECIAL DOUBLE ISSUE

             How We
             Get Here
The science,
manufacturing, politics,
and persuasion
that just might end
the pandemic
The Vaccine Issue 37
How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
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How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
August 17, 2020

                                                                                                 ◀ A transmission
                                                                                                 electron micrograph of
                                                                                                 SARS-CoV-2 particles

                                                                                                                          1

               SPECIAL ISSUE   37   The Path to a Vaccine: Where We Are, What Comes Next
                               38   The toughest challenges, most promising solutions, and weirdest science
                               40   Many coronavirus vaccine projects are taking unorthodox routes
                               42   Moderna and Germany’s BioNTech are racing to reinvent vaccination
                               46   Serum Institute of India may be the world’s best hope to produce enough doses
                               52   Reckoning with Big Pharma’s intellectual-property rights
                               54   Vaccine nationalism makes a deadly disease even worse
                               60   Without essentials such as vials and syringes, a vaccine is just a formula
COURTESY NIH

                               64   Fighting anti-vaxxer pseudoscience one viral video at a time
                               68   Bill Gates on how this all ends
How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
◼ CONTENTS                                                           Bloomberg Businessweek                                             August 17, 2020

    ◼ IN BRIEF                               4             A new S&P 500 high ● Sumner Redstone dies at 97                                  ◼ COVER TRAIL
    ◼ OPINION                                5             Joe Biden made a smart VP pick with Kamala Harris                                    How the cover
    ◼ AGENDA                                 5             A virtual Democratic convention ● Alibaba’s Q1 earnings                               gets made

                                                                                                                                                       ①
                                                                                                                                              “So this week it’s all
    ◼ REMARKS                                6             Only you can prevent QAnon from going mainstream                                   about the path to a
                                                                                                                                                   vaccine.”

           BUSINESS                          10            Chevron bets that sticking with oil won’t make it a dinosaur                       “I’m thinking we play
      1                                      12            Airports fight to stay aloft until travelers return                              this very direct and just
                                                                                                                                                   mainline it.”
                                             15            Legal experts assess Round 1 of Congress vs. Big Tech

           TECHNOLOGY                        16            Is Microsoft ready to be TikTok famous?
     2                                       18            Global investors rush to buy into India’s huge tech market

           FINANCE                           20            The streaming boom makes studio lots a real estate star
     3                                       23            With mergers scarce, dealmakers scare up other work
                                                                                                                                             “I sure hope it’s not an
           ECONOMICS                         24            The wreckage in Lebanon dates to long before the blast                           oral vaccine, but the no-
                                                                                                                                             needle thing is clever!”
                                             26            ▼ College towns get a lift from stranded foreign students
                                                                                                                                               “Can I see some
                                                                                                                                               different arms?”

2

                                                                                                                                             “FYI, you don’t give a
                                                                                                                                            baby a shot in the arm.”

                                                                                                                                              “I’ve looked at so
                                                                                                                                            many arms, I don’t even
                                                                                                                                             know what they look
                                                                                                                                                like anymore.”

                                                                                                                                                                        CAFE: PHOTOGRAPH BY AMANDA J. CAIN FOR BLOOMBERG BUSINESSWEEK

           POLITICS                          28            U.S. cities face a post-pandemic future of rising inequality
                                             30            A Bernie Democrat could flip a red Texas district
                                             31            Chipping away at social media’s online speech shield

           SOLUTIONS /                       32            How a U.S. company locks out Chinese counterfeiters
           SMALL BUSINESS                    34            Rethinking mass tourism in its Spanish birthplace
                                             35            Connecting Indian laborers with jobs in distant cities

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    bloombergbusinessweek/ ▶TWITTER @BW ▶ INSTAGRAM @businessweek                                                                           Cover: Getty Images
How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
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How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
Bloomberg Businessweek                                                  By Benedikt Kammel
     IN BRIEF
    ○ Globally, the number of
    Covid-19 cases breached
                                                                                                                               ○ Lebanon’s
                                                                                                                               embattled

    20m
    after doubling in six weeks.
    More than 745,000 have
                                                                                                                               government
                                                                                                                               stepped down
                                                                                                                               on Aug. 10.
    died. Russia registered
    the first vaccine, which
    it claims effectively
                                                                                                                               Protesters say years of negligence
    provides immunity. Among                                                                                                   and mismanagement caused the
    those who’ve already                                                                                                       devastating explosion that rocked
                                                                                                                               Beirut on Aug. 4. The blast in the
    been vaccinated: one of                                                                                                    city’s port district, where dangerous
    President Vladimir Putin’s            ○ Protesters continued demonstrating in Belarus, despite clashes with riot police.   materials had been stored without
                                          President Alexander Lukashenko, who’s been in power for 26 years, claimed            precautions, killed more than
    daughters.  54                       a landslide victory in elections on Aug. 9. His rival, opposition leader Svetlana    150 people and left hundreds of
                                          Tikhanovskaya, fearing for her safety, fled to neighboring Lithuania.                 thousands homeless.  24

    ○ Hong Kong police                    ○ President Trump signed                                                             ○ After the promise of a
    on Aug. 10 arrested                   an executive order on Aug. 7
                                                                                     ○ McDonald’s
    media tycoon Jimmy Lai                banning U.S. entities from                 sued former CEO                           $765m
    and several of his top                dealing with WeChat—along                  Steve Easterbrook                         government loan on July 28
    executives, applying a                with ByteDance’s video                                                               caused a frenzied stock
    new security law that                 platform TikTok—as of
                                                                                     for attempting to                         surge for Eastman Kodak,
    opponents say seeks to                Sept. 20. The messaging                    cover up sexual                           the shares came crashing
4   silence political criticism           app, which is owned by                     relationships                             back down to Earth.
    and dissent.                          Chinese social media                                                                 Congress and regulators
                                          empire Tencent, has about
                                                                                     with several                              are looking into whether the
                                                                                     employees.                                company illegally disclosed

                                          19m
                                          users in America; it now
                                                                                                                               the loan—which has now
                                                                                                                               been suspended—to news
                                                                                                                               outlets before informing
                                          risks being dropped from                                                             investors. Kodak said it’s
                                          Apple’s and Google’s                       The fast-food chain is trying to          aware of the probe related
                                                                                     recover tens of millions of dollars in
                                          mobile stores.  16                        severance pay from Easterbrook,
                                                                                                                               to the loan announcement.
                                                                                     who was terminated last fall.

                                                                                     ○ On Aug. 12, the
                                                                                                                               ○ Media
    ○ “This is a good                                                                S&P 500 jumped above
                                                                                     its highest-ever closing                  mogul
                                                                                     level, briefly topping                                                                  BELARUS: MARINA SEREBRYAKOVA/GETTY IMAGES. HARRIS: ALEX EDELMAN/BLOOMBERG

    day for our country.                                                                                                       Sumner
                                                                                     3,387
                                                                                     The index went through
                                                                                                                               Redstone has
                                                                                                                               died at the
                                                                                     the trough following its
                                                                                     last peak in only 175 days,               age of 97.
                                                                                     faster than any prior return
                                                                                     from a 20% plunge.

                                                                                                                               Over five decades, Redstone amassed
                       Former President Barack Obama lauded Joe Biden for                                                      an entertainment empire that included
                       pick
                          king California Senator Kamala Harris as his running                                                 Viacom, Paramount Pictures, and CBS,
                      mate. Harris is the first Black woman and first Asian                                                      controlling a library of pop culture titles
                      Ame erican on a major party presidential ticket.                                                         stretching from Rugrats to Titanic.
How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
◼ BLOOMBERG OPINION                                                                                                          August 17, 2020

                                Biden’s Smart VP
                                                                                                     them had their differences and disagreements. But that didn’t
                                                                                                     stop him from picking her.

                                Pick Tells Us a Lot                                                     In fact, knowing Joe as I do, I’d be willing to bet it made
                                                                                                     her even more appealing. And here’s why: Biden knows that
                                                                                                     in building a strong team, it’s imperative to surround yourself
                                ● By Michael R. Bloomberg                                            with people who aren’t afraid to tell you exactly what they
                                                                                                     think—especially when they think you’re wrong. Harris has
                                                                                                     the guts to do that for Biden, just as Biden did it for Obama.
                                Every smart executive knows that you’re only as good as the          It may be the most important role a vice president can play.
                                team you build around you. It’s a lesson I’ve learned over my        And over the past four years, we’ve seen what happens when
                                entire career, and a lesson that clearly escaped our current         a vice president insists that a naked emperor is fully clothed.
                                president. Joe Biden just proved he gets it. By picking Senator         Biden’s selection bodes well for the kind of president he
                                Kamala Harris as his running mate, Biden has selected a              would be: someone who prioritizes competence, listens to
                                strong governing partner for his White House.                        and respects different viewpoints, embraces diversity, and
                                    At a time when the country is facing the worst series of cri-    builds teams with strong leaders. We need those values back
                                ses in generations, we have seen how debilitating it is to have      in the White House more urgently than ever.  For more
                                a White House that’s in a constant state of chaos and turmoil,       commentary, go to bloomberg.com/opinion
                                bouncing from one scandal to another, from one reckless
                                decision to another, from one broken promise to another, and
                                from one petty Twitter fight to another.                             ◼ AGENDA
                                    The country needs stable, mature, responsible leadership
                                to pull us out of this ongoing disaster—and Senator Harris will
                                help Joe Biden deliver it. With his eight years as vice presi-
                                dent, Joe understands the value of having a partner who can
                                complement and balance the chief executive’s experience.
                                Joe’s decades in the Senate proved to be a major asset for                                                                                               5
                                President Obama, especially his successful work with legisla-
                                tors to pass the Affordable Care Act. In the same way, Senator
                                Harris’s experience on Capitol Hill—and her leadership on
                                issues of racial equity and criminal justice reform—will be
                                invaluable in a Biden administration.
                                    For instance: As district attorney of San Francisco, Harris
                                created one of the first reentry initiatives in the country, help-
                                ing to better prepare people who’d been incarcerated to apply
                                for jobs and rejoin their communities. She also pulled back
                                the curtain on problems within California’s criminal justice
                                system by making the data more transparent—because she
                                                                                                     ▶ Shopping Well Is the Best Revenge
                                understood the mantra we always lived by at City Hall in New         Alibaba reports first-quarter earnings on Aug. 20. Post-
                                York: “If you can’t measure it, you can’t manage it.” Harris         lockdown, China’s consumers are spending more on food
                                also brings management experience to the job. As attor-              again, but apparel—the online-commerce giant’s strongest
                                ney general of California, she ran the second-largest justice        category—has been slower to rebound.
                                department in the nation. In that job, and in the U.S. Senate,
                                she strongly supported universal background checks for gun           ▶ Qantas releases           ▶ On Aug. 19 the Federal    ▶ The Joint OPEC-
                                                                                                     its quarterly earnings      Reserve provides            Non-OPEC Ministerial
                                sales and laws that keep guns out of the hands of domestic           on Aug. 20. The             the minutes from its        Monitoring Committee
                                abusers and other dangerous people.                                  Australian carrier, which   July 28-29 meeting,         holds its next meeting
                                                                                                     specializes in long-haul    when the Open Market        on Aug. 18 to craft a
                                    I supported her in her race for the Senate in 2016 because       routes, is cutting 6,000    Committee decided to        response to slack oil
                                it was clear she wasn’t afraid to take on tough fights, and that     jobs to adapt to an         keep borrowing costs        demand, which has fallen
                                                                                                     implosion in travel.        at close to zero.           during the pandemic.
                                includes the fight for voting rights. The voter suppression
                                efforts made by Republicans across the country are an affront
ILLUSTRATION BY LAUREN MARTIN

                                to democracy and a major setback for civil rights.                   ▶ Norway’s central          ▶ Streaming their Covid-    ▶ Brazil’s central bank
                                                                                                     bank, Norges Bank, sets     era convention from         publishes its survey of
                                    There are a lot of other reasons Biden picked Harris,            its benchmark rate on       Milwaukee on Aug. 17-20,    economists on Aug. 17.
                                including that, over the course of the campaign, she demon-          Aug. 20. Borrowing costs    Democrats will officially   The estimates on
                                                                                                     are expected to remain      name Joe Biden and          growth, inflation, and
                                strated she was ready to be commander-in-chief. But as               at zero through the end     Kamala Harris as their      the key rate will provide
                                attention focuses on her, it’s important to remember what            of 2020 after three cuts    candidates for president    insight into the state of
                                                                                                     earlier in the year.        and vice president.         the country’s economy.
                                the selection says about Joe. During the campaign, the two of
How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
 REMARKS

6

         QAnon Crashes
        The Internet Party
    ○ Is it too late to keep the amorphous   ○ By Daniel Zuidijk
    online conspiracy movement from
    breaking into the mainstream?
How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
◼ REMARKS                                             Bloomberg Businessweek                                  August 17, 2020

                                                      Imagine it’s Thanksgiving or Christmas dinner, the one            “We’ve been clear that we will take strong enforcement
                                                      where the entire extended family shows up. There’s a little       action on behavior that has the potential to lead to offline
                                                      corner of the long dinner table where you put the relatives       harm,” the company tweeted as it detailed the crackdown.
                                                      most likely to be awkward, so they can chat among them-           Twitter is suspending accounts for breaking existing rules
                                                      selves. You know who they are, the uncle and cousins who          and will no longer highlight as “trending” or recommend
                                                      go on rants about Trump’s righteous war against an inter-         content and accounts associated with QAnon. It will also
                                                      national cabal of pedophiles or Hillary Clinton’s imminent        try to stop the movement from being played up in search.
                                                      arrest. Everyone else in the family remembers the stir that       Users will no longer be able to share URLs associated with it.
                                                      corner caused when they claimed that Tom Hanks had a sex              Twitter’s plan has parallels with an earlier crackdown by
                                                      slave. No one with any sense took them seriously. Picking a       Reddit in 2018 after its forums became QAnon hotbeds. The
                                                      fight would sap your energy and divide the clan.                  most prominent subreddits associated with the movement
                                                         For the most part, social media companies have been            came down, and new ones even hinting they had something
                                                      content to treat QAnon like those relatives. (And those are       to do with it could not be created. Reddit’s move is consid-
                                                      actual QAnon beliefs.) None of the tech giants were really        ered to be among the more significant blows against QAnon.
                                                      happy the amorphous online conspiracy movement was at                 But the tactics so effective on Reddit in 2018 may not
                                                      their party, but it wasn’t worth the trouble to disinvite them.   work for Twitter. The QAnon movement is now a very
                                                      As long as they kept to their own corner of the internet, the     different beast from the one that used to populate now-
                                                      QAnon faithful could enjoy turkey and stuffing with every-        deleted subreddits such as r/TheGreatAwakening. If Twitter
                                                      one else.                                                         no longer wants QAnon to come to Thanksgiving, the con-
                                                         But everything has changed. In the annus horribilis            spiracists can still put on a mustache and a hat and sneak
                                                      of 2020, the social networks can no longer afford to treat        in through the back door. There’s nothing to stop banned
                                                      QAnon the same way. Why? Because it’s left its corner and         QAnoners from returning to engage in “digital guerrilla war-
                                                      is messing with the rest of the table.                            fare,” says Marc-André Argentino, a researcher at Concordia
                                                         Memes emanating from the conspiracy group—which are            University in Quebec who studies how extremist groups
                                                      tenuously united in the discredited belief that there’s a plot    use online technology and co-authored a report from West
                                                      to oust Trump from the presidency—have made their way             Point’s Combating Terrorism Center titled “The QAnon               7
                                                      into the social media accounts of everyone from Michael           Conspiracy Theory: A Security Threat in the Making?”
                                                      Flynn (who was briefly national security adviser) to White        All they have to do is get “a bunch of new sock puppet
                                                      House social media adviser Dan Scavino. Sometimes these           accounts”—camouflaged identities—to stage incursions on
                                                      memes can be as innocent as an image featuring Trump              Twitter with fresh tweets.
                                                      with a QAnon slogan (as was the case for Scavino), but at             For QAnon adherents, Argentino says, “Twitter is the
                                                      other times they take on more sinister overtones such as          battlefield.” A ban just reinforces and vindicates its ideology,
                                                      the oath to QAnon—“Where we go one, we go all”—which              which posits that any action taken against it is “part of war.”
                                                      Flynn posted on July 4. Trump’s account has been known            “It might motivate people more, because you’re doing some-
                                                      to retweet accounts aligned with QAnon.                           thing more than just posting memes,” he says. “The damage
                                                         It goes down the political chain. QAnon-sympathetic            can still be done, so I don’t think they are going anywhere.”
                                                      Republican candidates will be on the ballot for the Senate            Data from Facebook-owned analytics platform
                                                      and the House in November, including Lauren Boebert in            CrowdTangle show a surge in interactions around QAnon
                                                      Colorado, Jo Rae Perkins in Oregon, and Marjorie Taylor           content on other platforms following Twitter’s July 21
                                                      Greene in Georgia (who won an Aug. 11 runoff against an           announcement. Posts on social networks seen to be friend-
                                                      opponent endorsed by the House minority whip). It also            lier to QAnon—such as Parler and MeWe—rallied supporters
                                                      seems to be manifesting outside the U.S. In February, in          not to take the Twitter crackdown lying down. “The fight
                                                      Hanau, Germany, a lone gunman espousing QAnon-like                needs to continue on Twitter,” as one Parler account put it.
                                                      beliefs massacred nine people in bars frequented by immi-             Argentino isn’t the only one who’s skeptical about the
                                                      grants before killing his mother and himself.                     effect of bans. “Account and content takedowns play a
PHOTO ILLUSTRATION BY 731; PHOTOS: GETTY IMAGES (2)

                                                         The Covid-19 pandemic has only helped the movement             useful role in limiting the spread of harmful content, but
                                                      expand: Hundreds of thousands of people with nothing else         they can only ever be one part of the solution,” says Jacob
                                                      to do have been exposed to the fringe fulminations. The           Davey, one of three authors of “The Genesis of a Conspiracy
                                                      Institute for Strategic Dialogue (ISD), a London think tank,      Theory,” the ISD’s recent report on QAnon. It details the
                                                      says that from March through June, QAnon-related posts            evolution of the movement from late 2017, when several
                                                      surged on Facebook and Twitter. While its believers were          anons—nameless online personalities—coalesced around
                                                      far from the only ones trying to discredit the use of masks or    posts by another who claimed to have “Q” security clear-
                                                      cast doubt on vaccines, they were among the largest groups.       ance from the U.S. Department of Energy. “A cursory search
                                                         Twitter took action on July 21, announcing measures            of Twitter reveals that it still has a thriving QAnon commu-
                                                      targeting “so-called ‘QAnon’ activity” across its platform.       nity,” Davey says.
How We Get Here - The science, manufacturing, politics, and persuasion that just might end the pandemic The Vaccine Issue 37
◼ REMARKS                                             Bloomberg Businessweek                                  August 17, 2020

           Indeed, a Bloomberg search of terms associated with        to count on QAnoners for votes, its paranoid style is almost
    the conspiracy movement brought up multiple Twitter               on the verge of political normalization.
    accounts with tens of thousands of followers. While they              In one important aspect, though, QAnon is like Islamic
    didn’t bear the usual hallmarks of QAnon supporters—              State: Adherents often start from a feeling of alienation and
    such as the use of an illustrated Q—they all circulated QAnon     then acquire an unquestioning faith in the righteousness of a
    posts from the forum 8kun, the movement’s current home            cause that gives vent to their frustrations. Davey says longer
    base. They shared misinformation about Black Lives Matter         term solutions are needed to minimize the damage. These
    and Covid-19.                                                     include the “mass rollout of digital literacy initiatives, which
        Crackdowns by one platform may no longer have much            can help limit the uptake of conspiracy theories.” He says it’s
    of an impact on the movement. Travis View, a longtime             necessary to engage with and talk to believers and “hope-
    observer of QAnon and presenter of the QAnonAnonymous             fully help them disengage from the QAnon movement.”
    podcast, says that even if companies were able to push                A model for that kind of dialogue can already be found on
    the movement off their platforms, the “delusional QAnon           Reddit. Created in July 2019, the subreddit r/QAnonCasualties
    style of thinking” would survive. He says there’s no way          aims to be a resource for people with loved ones who’ve been
    to “stamp down every single delusional conspiracy theory          taken in by the movement. It currently has more than 9,000
    that grabs hold in the online community.” Case in point           members. Posts with titles such as “A letter to my Q BF!” and
    is the recent popularity in QAnon and far-right circles of        “This madness cost us our home” detail the consequences of
    the “demon sperm” video, featuring several self-described         having a friend or family member start believing in QAnon.
    medical experts pushing the merits of hydroxychloroquine,         The posts, describing angry confrontations in families, closely
    including Dr. Stella Immanuel, who made the claim about           echo the experiences of people who confront friends and rel-
    the satanic origins of the illness.                               atives who’ve joined cults.
        If crackdowns don’t work, how can tech companies and              Underneath each post about losing a friend or relation to
    others deal with a movement built around this miasma of           QAnon, the subreddit’s users leave advice or words of encour-
    misinformation? A good start would be for social media plat-      agement. “Feeling like their whole personality has changed
    forms to enforce existing rules, Davey says. “If platforms        is such a shock,” said one comment. “The next few days are
8   were more effective in enforcing policies around authen-          gonna suck,” another said on the prospect of having to spend
    tic and transparent use, this could help strike a blow to         just a few days with their QAnon-believing mother. “We can’t
    the network.” Better enforcement of Facebook’s commu-             deprogram people or get a loved one out of the cult, but at
    nity standards on authenticity and safety could have dev-         least we can offer support,” said ‘OreWins,’ one of the moder-
    astating effects on the QAnon presence on its platforms.          ators of the subreddit, communicating via Reddit’s chat func-
    Policies designed to tackle disinformation also need to be        tion. OreWins said the forum “helps people understand what
    more rigidly enforced.                                            QAnon is and how it gets its hooks into people.”
        Still, it’s complicated. There are corporate regulations          Bloomberg couldn’t verify the accounts in the forum, but
    and then there are constitutional guarantees. Argentino           they match what View has seen. “I sometimes call it the dig-
    points out that many of QAnon’s followers aren’t actually         ital zombie apocalypse, because it feels like this virus that
    doing anything against the law. “Is QAnon really a prob-          has been spreading to people’s minds through the inter-
    lem to solve?” he asks. Before the pandemic, a lot of what        net,” he says. He urges more investment in mental health
    QAnon did, as toxic as it was, could be classified as protected   as one way of dealing with QAnon, but he’s one of several
    speech. Argentino says “there’s a delicate balance where          experts who recognize that’s just one part of the battle. A
    you can be very shortsighted and want to deal with QAnon,         lot of QAnon supporters “feel like they’ve been let down
    especially ahead of an election. But what are the ramifica-       by institutions, and they don’t understand what’s going on
    tions where this can be applied in other contexts that may        behind the scenes,” he says. Recent criminal cases—includ-
    have impacts on freedom of expression?”                           ing the Hanau shootings and a 2019 mob boss murder in New
        “QAnon is not ISIS,” he says. The Islamic State group         York—involved apparently troubled and erratic individuals
    used platforms such as Twitter for recruitment or propa-          who’ve latched onto the catch-all ideology.
    ganda, and QAnon isn’t that sophisticated. While QAnon                The big social media companies are now turning against
    beliefs have a way of rapidly radicalizing some adherents,        QAnon and its theories. But it may not matter if Twitter
    Argentino says, it would require “individuals with greater        is joined by Facebook and all the other apps in this cam-
    organizational skills and operational acumen” to become           paign. QAnon and its followers still have ways to come to
    an actual threat. But, says View, “the potential for greater      Thanksgiving dinner. Perhaps the best thing to do is what
    harm is there.”                                                   should have been done all along. Don’t relegate your crazy
                                                                                                                                         CREDITS CREDITS CREDITS

        QAnon isn’t likely to be as harmlessly batty as the flat      relatives to the far side of the table. Learn to engage with
    Earth movement. Not with friendly platforms continuing to         them even if you disagree, even if it’s difficult. Maybe that’s
    let its followers post what they want. The conspiracy isn’t       the best way to save them—and help everyone—while we
    going to go away soon and, as the Republican Party begins         still have time.
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                      Chevron Keeps It
                                                                              part of the mix, just as biomass and coal are still
                                                                              enormous parts of the mix today.”

                      Old-School
                                                                                 To activists alarmed at the urgency of the climate
                                                                              crisis, Wirth’s comments are as out of touch as they
                                                                              are predictable, coming from someone who profits
                                                                              from the status quo. For unlike its rivals in Europe,
                      ● As rivals go green, it’s                              Chevron is betting its future less on renewable
                      sticking with fossil fuels                              energies such as wind and solar and more on the
                                                                              subterranean stuff derived from hydrocarbons. It’s
                                                                              a multibillion-dollar gamble that would have been
                      Speaking to the Texas Oil & Gas Association in July,    even less surprising before the coronavirus reared its
                      Chevron Corp. Chief Executive Officer Mike Wirth        spiky head. By eviscerating demand for petroleum
                      assured his audience that the global clamor for clean   products when business and consumer activity sud-
                      energy “doesn’t mean the end of oil and gas.” On the    denly slowed, Covid-19 has shown the world’s big-
                      contrary, Wirth said, the energy business is simply     gest oil and gas companies a vision of a bleak future
                      undergoing another of its natural transitions. “We’ll   in which they’re neither wanted nor needed.
       Edited by
                      find ways to make oil and gas more efficient, more         A chastened BP Plc responded on Aug. 4 by
     James E. Ellis   environmentally benign,” he said. “And it will be a     announcing dramatic steps to address climate
 BUSINESS                                                 Bloomberg Businessweek                                       August 17, 2020

                                                                change, including an unexpected vow to reduce oil          Shell Plc have cut their highly prized dividends.
                                                                and gas production 40% over the next decade; CEO               Chevron and Exxon, which have pledged to sus-
                                                                Bernard Looney said the strategy was “amplified by         tain their quarterly payouts, say they support the
                                                                Covid.” In sharp contrast, Exxon Mobil Corp. has           “goals of the Paris Agreement,” but they haven’t
                                                                reiterated its commitment to being oil’s last man          committed to zero carbon. They have targets to
                                                                standing decades from now. Chevron, for all of             reduce emissions from their own operations but
                                                                Wirth’s prognosticating about crude’s bright future,       not those of their products, unlike the Europeans.
                                                                is pursuing a more nuanced path that embraces              Their stances are politically easier in the U.S.,
                                                                something frequently alien to Big Oil: flexibility.        where fossil fuels are a big job generator with
                                                                    A chemical engineer and Chevron lifer, Wirth           strong advocates in Congress.
                                                                rose through the business’s refining side, where he            Rather than switching to low-carbon fuels like the
                                                                says you can’t rely on oil prices and must “make           Europeans, Chevron is avoiding extravagant bets and
                                                                your own margin” each year. He has a wait-and-see,         resisting moves into renewables, where it has little
                                                                stick-to-what-you-know, no screw-ups approach. The         expertise and perceives returns to be lower. Wirth is
                                                                company he took over in 2018 was contending—like           leery of repeating mistakes such as Chevron’s disas-
                                                                Exxon—with a slew of globe-trotting missteps that          trous investments in geothermal power 20 years ago.
                                                                cost too much and produced too little in returns.          “For our shareholders, we’ve got an obligation to
                                                                    Wirth cut Chevron’s capital spending to half           invest in things we can do wisely and that can gener-
                                                                what it was in 2014 and shifted its focus to shale.        ate good returns,” he told Bloomberg last year. “We
                                                                Although drilling in shale can be more pricey than         haven’t seen that in the power sector.” A Chevron
                                                                conventional oil extraction, it also produces energy       spokesman says many experts believe oil and gas
                                                                more quickly. Wells can be drilled and crude flow-         will constitute half of global energy consumption for
                                                                ing within weeks, vs. 5 to 10 years for offshore plat-     at least two more decades, especially in developing          ○ Wirth

                                                                forms or liquefied natural gas terminals. Shale wells      countries. “All our actions are consistent with our
                                                                also can be shut down quickly when falling prices          long-standing financial priorities—and No. 1 is to pro-
                                                                dictate—as they were when oil dropped below zero           tect the dividend,” he says.                                                   11
                                                                dollars per barrel in April, and some producers had            In theory, Chevron wants to become a nimble,
                                                                to pay buyers to take crude off their hands because        low-cost energy operator, capable of swift responses
                                                                there was no room to store it. Other supermajors           to global demand patterns. In practice, that’s a
                                                                have expanded their shale production, but none has         ways off. Just last year the company admitted it
                                                                been as aggressive as Chevron. It’s now the biggest        ran 25% over budget on a $45 billion oil project in
                                                                producer in West Texas’ prodigious Permian Basin.          Kazakhstan, recalling some of the worst excesses of
                                                                    The day before Wirth’s speech to the Texas oil-        the days before 2014, when oil traded at more than
                                                                men and -women, Chevron acquired Noble Energy              $100 a barrel. Chevron also posted a second-quarter
                                                                for $5 billion in stock. The rare post-virus deal gave     loss of $3 billion—its worst in at least three decades—
                                                                the company additional shale acres in both the             and wrote down $4.4 billion in assets. It’s ratchet-
                                                                Permian and a basin in Colorado, as well as a gas          ing back on the Permian and other shale plays. To
                                                                field off the coast of Israel. The price was right; only   Wirth, this is flexibility in action. To critics, the deep
                                                                a few months before, Noble was worth $10 billion.          losses are another nail in the coffin of fossil fuels.
                                                                    “We certainly believe that having a balanced               Climate activists scoff at Chevron’s relatively
                                                                capital program that has some large-cycle com-             small investments in biofuels, wind, and solar to
                                                                plex projects but also a very healthy component            support oil production, claiming they have little
ILLUSTRATION BY FELIX DECOMBAT. WIRTH: SIMON DAWSON/BLOOMBERG

                                                                that is more flexible is the right mix for our com-        discernible effect on global emissions. But Mariana
                                                                pany,” Wirth said after the transaction. He likes to       Liokopoulou, energy security research fellow at
                                                                talk about being able to react quickly to what he          the NATO Association of Canada, says Chevron’s
                                                                calls “price triggers,” a big departure from the days      approach, though not purely climate-driven, “can
                                                                when standard industry practice was to accumulate          help them generate the quickest possible cash flows
                                                                as much carbon as possible and pump at full tilt.          in the short to medium term.” She says that reve-
                                                                    So far, Chevron’s public approach to climate           nue could then be used “to progressively diversify
                                                                change is in contrast to those of BP, Shell, and           into low-carbon assets and renewables, provided
                                                                France’s Total. All three have pledged to speed up         that climate change is also recognized as a priority
                                                                their shift to cleaner fuel sources so as to align with    of the U.S. administration.”
                                                                the Paris climate agreement and become “carbon                 But what if oil demand doesn’t recover for years,
                                                                zero” by 2050. To underwrite their green transitions       as Shell CEO Ben van Beurden recently suggested?
                                                                at a time of low oil prices, BP and Royal Dutch            And BP’s Looney won’t rule out the possibility
◼ BUSINESS                                               Bloomberg Businessweek                                                  August 17, 2020

        that post-pandemic demand has already peaked.             Wirth pointed to whales as a case in which oil
     Those are horrifying prospects for oil companies,        companies were able to expand their traditional
     which have long thrived as providers of a scarce         business while producing positive change for the
     resource that underpins the world economy. The           environment. Back in the 19th century, the crea-
     resource is scarce no longer, because of shale,          tures “were being whaled into extinction,” Wirth
     and BP is predicting that crude prices in coming         said, because their oil was needed as fuel for
     decades could trend as much as 20% lower than the        lighting. Then crude oil companies came along with
     company forecast only two months ago.                    kerosene to replace it. “Ironically, ‘Save the whales’
         The risk for Chevron is that it gets left behind,    is a catchphrase for saving the environment,” he
     producing a lot of climate-endangering oil and gas       said. “In fact, our industry helped save the whales.”
     that no one needs. Wirth insists he’s comfortable        Whether sticking with fossil fuels will make endan-
     with that risk, because, like so many energy tran-       gered species of Chevron and its brethren remains
     sitions, this one is “misunderstood.” As he told the     to be seen. �Kevin Crowley and Bryan Gruley
     Texas Oil & Gas Association, new technologies but-
                                                              THE BOTTOM LINE Chevron’s recent $5 billion buyout of Noble
     tressed by free markets will help oil giants prosper     Energy is a testament to its belief that expanding in shale and other
     even as they tackle climate issues.                      fossil fuels makes sense, despite fears that oil demand is peaking.

     Airports Are Catching
12
     Covid, Too                                                             ● After they spent big to become retail and leisure
                                                                            hubs, a travel dearth grounds their plans

     In surveys of the world’s best airports, Singapore’s     new ways to make money include turning parking
     Changi regularly ranks near the top. A leader among      lots into drive-in movie theaters or unused land
     utilitarian transportation hubs that have been trans-    into renewable-energy farms. “What Covid-19 has
     formed into upscale shopping destinations, Changi        taught airports is they need to diversify their reve-
     Airport in 2019 added Jewel, a futuristic playland       nue sources,” says Max Hirsh, research fellow at the
     with 1.5 million square feet of stores and attractions   University of Hong Kong and managing director of
     including a rainforest, hedge maze, and the world’s      Airport City Academy, which offers airport-related
     highest indoor waterfall. And the government had         executive training courses. “Airports are going to
     planned this year to begin selecting contractors to      have to figure out different ways to make money.”
     work on a huge fifth terminal to boost annual capac-         It’s a stark change from the pre-virus era, when
     ity 55%, to 140 million passengers.                      airlines were desperate for more runways, gates, and
         Then came Covid-19. Traffic at the airport—          terminals to sustain a global aviation boom. Now
     long a preferred hub for globe-girdling business         pandemic fears and travel bans have chilled inter-
     travelers—fell more than 99% in April, May, and          est in taking to the skies and brought much business
     June from a year earlier. Changi is hunkering down,      and international travel—the most lucrative kinds for
     mothballing two of its four terminals and delaying       airlines and airports alike—to a halt.
     plans to build the additional one.                           France’s Vinci, which operates London’s
         At airports the world over, the pandemic has         Gatwick and 44 other airports in Asia, Europe,
     wrecked a business model that relies on a steady         Latin America, and the U.S., reported a 96% plunge
     influx of airlines and their free-spending passen-       in passenger traffic in the second quarter. Japan
     gers. So operators stuck with lifeless buildings are     Airport Terminal Co., which runs Tokyo’s Haneda,
     trying to dream up fresh ways to generate income.        had an operating loss of about 17.5 billion yen
     Changi is encouraging Singaporeans who aren’t            ($165 million) in the three months ended in June,
     traveling to shop tax-free at the airport’s struggling   with revenue falling 87%.
     retailers. It’s also selling three-month admission           The International Air Transport Association
     packages to Jewel’s activity area. For other airports,   expects $100 billion in aviation industry losses by
◼ BUSINESS   Bloomberg Businessweek   August 17, 2020

                                                                                                                  ◀ Beijing’s Daxing (top)
                                                                                                                  and Singapore’s Changi
                                                                                                                  airports

                                                                                                                                             13
BEIJING: CHEN XIAO/GETTY IMAGES. SINGAPORE: SUHAIMI ABDULLAH/GETTY IMAGES
◼ BUSINESS                                                Bloomberg Businessweek                                                August 17, 2020

        next year, with a return to pre-pandemic traffic       Authority Hong Kong Chairman Jack So said in
     not happening until 2024. Even worse, interna-            June, when announcing a HK$35 billion ($4.5 bil-
     tional traffic may not recover before 2027, Philippe      lion) loan for its expansion project, known as the
     Pascal, executive director of finance, strategy, and      Three-runway system (3RS). “The pandemic crisis
     administration for Aeroports de Paris, said in a          has not distracted us from our long-term vision of
     July 28 call with analysts.                               securing the airport’s position as a leading interna-
         Still, even though their customers are largely        tional aviation hub, for which the development of
     gone, facilities must stay open for business, says        the 3RS holds the key,” he said.
     Mirjam Wiedemann, a lecturer and researcher in avi-          When passengers return, airports should
     ation at the University of South Australia. “No gov-      reassess how they make money, says Greg Fordham,
     ernment can allow the hub to close,” she says. “A         Melbourne-based managing director of Airbiz, a
     major airport closing, that’s unthinkable.”               consulting firm that’s worked on airport projects
         Large operators are asking creditors for help.        in Brussels, Dubai, Hong Kong, and Singapore.
     Heathrow Airport Holdings Ltd. on July 9 said it          This could include arranging hotels for air crews
     secured a covenant waiver until 2021. Fraport AG          and directly providing passengers with everything
     Frankfurt Airport Services Worldwide has also             from fine dining to health treatments. The crisis “is
     asked lenders for assistance. The top 10 airports         a great opportunity for airports to get involved in
     in the U.S. face payments in interest and princi-         things that they haven’t in the past,” he says.
     pal totaling almost $14 billion by 2022, according           But for now, airports are concentrating on
     to Bloomberg Intelligence.                                tweaking their operations to address the realities
         While they await a rebound, some airports
     have tried to put their real estate to use. Southern
     California’s Ontario International operated a free        Total Value of Airport Construction Projects as of October 2019
     drive-in movie theater in a parking lot in June and       ◼ Existing airports ◼ New airports
     July. To generate long-term revenue, Edmonton
14   International in Alberta last month announced plans                                                                                  Number of projects
     to open a 627-acre, 120-megawatt solar farm. Munich                                                                                                400

     Airport in June reached a deal with DHL Express                 $228b

     Germany to build a €70 million ($82 million) cargo
     facility on land currently used for parking.                                                                                                            200

         To save money, many are firing workers or clos-             $138b

     ing facilities. Copenhagen Airports will cut 25% of its
     2,600-person workforce and reduce costs by 325 mil-                                                                                                         0

     lion Danish kroner ($51 million), the operator said
     on Aug. 5. Corporación América Airports last month               Asia               Europe             North          South      Middle        Africa
                                                                                                           America        America      East
     said it would temporarily close Aeroparque Airport,
     one of two airports serving Buenos Aires, for about
                                                                                                                                     DATA: CAPA CENTRE FOR AVIATION
     four months to do renovation and expansion work.
         There’s also the possibility of government            of pandemic-era travel. New Zealand’s Auckland
     aid. In the U.S., the Cares Act included $10 bil-         International said on Aug. 3 that it will split its inter-
     lion that went mostly to regional and commer-             national terminal into two zones—one for passengers
     cial airports. In negotiations for the next round         traveling to and from countries in New Zealand’s
     of stimulus, Republicans have proposed another            safe-travel corridors, the other for travelers requir-
     $10 billion, mostly for large hubs. Debt investors        ing isolation or quarantine. The airport has also sus-
     have so far been accommodating: Dallas Fort Worth         pended NZ$2 billion ($1.3 billion) of capital projects.
     International Airport sold $2 billion of bonds in July,       “It’s still unclear what the recovery looks like,”
     though coronavirus cases in Texas were surging.           says Auckland International Chief Executive Officer
         Some Asian governments are betting the pan-           Adrian Littlewood. “You can’t expect governments
     demic will be over by the time expansion projects         to come up with all the answers. The sector needs to
     are done. In Thailand the first phase of a $9.4 billion   get on its feet and propose answers to help figure out
     airport project south of Bangkok is due to open in        what living with this looks like.” �Bruce Einhorn
     2024. Hong Kong is spending $18 billion to expand         and Angus Whitley, with Kyunghee Park
     its airport. China, South Korea, and Vietnam are
                                                               THE BOTTOM LINE Airports such as Singapore’s Changi saw
     continuing costly building projects, too.                 traffic crater in the months following the pandemic’s surge. That’s
         Planners must look beyond Covid-19, Airport           forcing many of them to put expansion plans on hold.
Format                                                  Tech Antitrust Scorecard
                                                                                                                    U.S. tech giants have enormous influence over what we buy, read, see,
                                                                                                                    and think. But is their market power illegal? At a July 29 House hearing,
                                                                                                                    lawmakers leveled monopoly-abuse accusations at the leaders of Amazon,
                                                                                                                    Apple, Facebook, and Google. We sift through the charges, compile the
                                                                                                                    evidence, summarize the CEOs’ defenses, and ask experts whether the
                                                                                                                    lawmakers made their case. —David McLaughlin, Ben Brody, and Naomi Nix

                                                                                                                            Amazon                                     Apple                              Facebook                                  Google

                                                                                                                    THE ALLEGATION                          THE ALLEGATION                          THE ALLEGATION                         THE ALLEGATION
                                                                                                                    Amazon.com Inc. uses predatory          Apple Inc. is an unfair gatekeeper      Facebook Inc. uses “copy, acquire,     Democrat David Cicilline of Rhode
                                                                                                                    pricing to crush rivals. In 2009        to its App Store, controlling the       and kill” against rivals. It bought    Island, who chairs the House
                                                                                                                    it decided Diapers.com was a            fate of developers by deciding          Instagram in 2012, seeing the site     antitrust subcommittee, fired off
                                                                                                                    significant threat and started           which apps get in and sometimes         as an emerging threat. In 2014 it      the hearing’s first question to
                                                                                                                    a price war against it. Amazon          playing favorites. Democratic           bought WhatsApp, a rival to its        Google CEO Sundar Pichai: “Why
                                                                                                                    slashed prices so much it lost          Representative Val Demings of           Messenger. Democrat Pramila            does Google steal content from
                                                                                                                                                                                                                                                                                 15
                                                                                                                    $200 million in a month on              California said Apple’s policies        Jayapal of Washington said             honest businesses?” Cicilline said
                                                                                                                    diapers. It then acquired Diapers       allowed it to pick app winners and      Facebook identified Instagram as        the company uses that content to
                                                                                                                    .com owner Quidsi Inc., cut             losers. “Apple rules mean Apple         a competitive threat “and told them    create a “walled garden” and to
                                                                                                                    promotions and discounts, and           apps always win,” she said.             that if they didn’t let you buy them   keep users on Google properties
                                                                                                                    ultimately increased prices, said                                               up, there would be consequences.”      rather than directing them to sites
                                                                                                                    Democratic Representative Mary          THE EVIDENCE                                                                   that originated the information or
                                                                                                                    Gay Scanlon of Pennsylvania.            Apple agreed in 2016 to halve its       THE EVIDENCE                           offer more relevant data.
                                                                                                                                                            typical 30% App Store fee for           Emails and texts show that CEO
BEZOS, COOK: GRAEME JENNINGS/WASHINGTON EXAMINER/BLOOMBERG (2). ZUCKERBERG, PICHAI: MANDEL NGAN/AFP/BLOOMBERG (2)

                                                                                                                    THE EVIDENCE                            Amazon in a deal to put its Prime       Mark Zuckerberg asked former           THE EVIDENCE
                                                                                                                    In an internal email, North             Video app on Apple’s mobile             Chief Financial Officer David          Cicilline cited an internal Google
                                                                                                                    American consumer sales chief           devices and TV set-top box.             Ebersman in February 2012              memo from 2006 that observed
                                                                                                                    Doug Herrington said Amazon             The companies agreed to a 15%           about buying Instagram and             other websites were getting “too
                                                                                                                    needed “to match pricing on             revenue share for customers who         Path, a now-defunct social media       much traffic,” so Google decided
                                                                                                                    these guys no matter what               signed up through the app and no        company. Zuckerberg said they          to “put an end to that.”
                                                                                                                    the cost.”                              share for users who’d subscribed        had established “meaningful”
                                                                                                                                                            elsewhere. Internal emails              brands, and “if they grow to a large   THE CEO DEFENSE
                                                                                                                    THE CEO DEFENSE                         also show that CEO Tim Cook             scale they could be very disruptive    Pichai disagreed with Cicilline’s
                                                                                                                    At the hearing, Chief Executive         promised to fast-track approvals        to us.” He agreed that part of his     “stolen content” characterization.
                                                                                                                    Officer Jeff Bezos said he didn’t       for apps from China’s Baidu.            motive in buying Instagram was to      He said Google supports
                                                                                                                    remember raising prices after the                                               “neutralize a potential competitor.”   1.4 million small businesses
                                                                                                                    Quidsi deal. “This was 11 years         THE CEO DEFENSE                                                                with more than $385 billion in
                                                                                                                    ago,” he said, adding that price        Cook said access is “very wide,”        THE CEO DEFENSE                        economic activity. Pichai also
                                                                                                                    discounts to attract customers          to the App Store. “There’s fierce        Zuckerberg said Instagram              said Google conducts itself “to
                                                                                                                    are a traditional retailer tactic and   competition for developers,             succeeded because Facebook             the highest standard,” adding
                                                                                                                    that customers had many other           and we want every app” on               invested in it. “With hindsight it     that it has numerous competitors,
                                                                                                                    options for diaper purchases.           the platform, which has about           probably looks like, obvious that      including Amazon, where “over
                                                                                                                                                            1.7 million available. He equated the   Instagram would have reached the       55% of product searches
                                                                                                                    THE LEGAL ANALYSIS                      competition to attract developers       scale that it has today, but at the    originate.”
                                                                                                                    Predatory pricing cases are             to a “street fight for market share      time it was far from obvious.”
                                                                                                                    difficult. The government would         in the smartphone business.” Cook                                              THE LEGAL ANALYSIS
                                                                                                                    have to show that Amazon set            said Apple has never increased the      THE LEGAL ANALYSIS                     An antitrust challenge against
                                                                                                                    diaper prices below acquisition         commission it charges developers,       Jennifer Rie, an antitrust expert      Google could have a shot at
                                                                                                                    costs and that, once a rival was        and all apps are treated equally.       at Bloomberg Intelligence, says        success, says Bloomberg’s Rie,
                                                                                                                    driven out of business, Amazon                                                  a monopoly-abuse case might            if it could show the company’s
                                                                                                                    was able to recoup losses by            THE LEGAL ANALYSIS                      succeed, but forcing Facebook to       actions are excluding or
                                                                                                                    raising prices above a competitive      Just charging developers a high         divest Instagram would be tough,       substantially foreclosing rivals
                                                                                                                    level. “The hardest part of this        commission isn’t enough to bring        unless the U.S. can prove there’s      from access to the market. A case
                                                                                                                    burden is this recoupment               an antitrust case, says Hal Singer,     been an actual loss to competition     could claim that Google, without
                                                                                                                    requirement,” says George               a managing director at consulting       that needs restoring. That will be     legitimate business justification,
                                                                                                                    Washington University law               firm Econ One. There needs to be         difficult to show given Instagram’s    demoted rivals’ content in search
                                                                                                                    professor William Kovacic. “Show        evidence of some restraint that         current success and uncertainty        results so that users couldn’t
                                                                                                                    me how consumers are worse off.”        harms competition.                      about any independent future.          readily see it.
Bloomberg Businessweek     August 17, 2020

        2

     T              A Dangerous
     E                 Dance
     C              For Microsoft
     H
     N
     O
     L
16

     O
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                   Buying TikTok would give the software giant a lift
      Edited by
     David Rocks    with consumers but risks unwelcome scrutiny
 TECHNOLOGY                                              Bloomberg Businessweek                                  August 17, 2020

                                                                               For the better part of a decade, Microsoft Corp. has      there’s a potential way out via a Microsoft deal.        Monthly active users
                                                                                                                                                                                                 of the Android app in the
                                                                               largely steered clear of the kinds of products and        ByteDance has repeatedly denied allegations that        U.S., by age group, in July
                                                                               services that stir up controversy—it is, after all, a     it shares data with the Chinese government. But           LinkedIn
                                                                               company whose boldest foray into social network-          after it became clear Trump wasn’t going to back          TikTok
                                                                               ing is the buttoned-down LinkedIn. A deal to buy          down, the company indicated it might be open to
                                                                               the video streaming app TikTok, an idea President         selling part of its video service.
                                                                               Trump is pushing, would change all that, landing              A purchase would steer Microsoft into treach-       10 to 19

                                                                               Microsoft in the kind of political minefield it’s man-    erous territory, as many users are children,
                                                                                                                                                                                                                     32%
                                                                               aged to avoid in recent years. “Microsoft has hap-        sometimes dressing or dancing provocatively or
                                                                               pily stayed out of the techlash so far,” says Ashkhen     exchanging messages with adults without parental        20 to 29

                                                                               Kazaryan, director of civil liberties at TechFreedom,     consent. And mixed in with all the goofy stuff are
                                                                               a libertarian think tank in Washington. “If they get      clips promoting dangerous Covid-19 conspiracy
                                                                               TikTok, that’s going to change.”                          theories, nationalists raging about undocumented        30 to 39

                                                                                   Four days after the bosses of Amazon.com,             immigrants, or white supremacists calling for the
                                                                               Apple, Facebook, and Google were blasted as               murders of Jews and Black people. In the second
                                                                               “cyberbarons” in congressional hearings (page 15)—a       half of 2019, TikTok took down almost 50 million        40 to 49

                                                                               grilling Microsoft was spared—the company said it         videos it deemed inappropriate—more than triple
                                                                               was in talks to buy TikTok. Like other social media       the number YouTube deleted in the same period.
                                                                               companies, TikTok faces criticism that it hasn’t done         Last year the U.S. Federal Trade Commission         50 or older

                                                                               enough to battle harassment and hate speech. A pur-       fined TikTok $5.7 million after determining the
                                                                                                                                                                                                 6%
                                                                               chase would be a major shift for Microsoft, poten-        personal information the app collected from chil-
                                                                               tially exposing it to the kinds of concerns that landed   dren broke U.S. privacy laws. And it’s now the sub-
                                                                               its rivals in trouble with lawmakers: privacy, mis-       ject of a further inquiry by the FTC and the U.S.
                                                                               information, political debate, and the protection         Department of Justice over allegations it didn’t
                                                                               of minors. “Any company that voluntarily enlists in       clean up its act, according to privacy advocates
                                                                               the content moderation wars is a glutton for pun-         who say they’ve been interviewed by the agen-                                         17
                                                                               ishment,” says Nu Wexler, an independent commu-           cies. One of those people, Josh Golin, executive
                                                                               nications consultant who has worked at Twitter,           director of the Campaign for a Commercial-Free
                                                                               Facebook, and Google coaching executives on how           Childhood, notes that Microsoft has dealt with
                                                                               to deal with Congress.                                    child safety before, particularly for services on its
                                                                                   TikTok initially became a hit among teenagers         Xbox game consoles. And the company in 2009
                                                                               posting silly videos—typically just a few seconds         developed PhotoDNA, a web scanner that hunts
                                                                               long—of themselves singing, dancing, and goofing          down photos and videos of sexual abuse of chil-
                                                                               around, often challenging friends to respond with         dren. But the trust and safety problems at TikTok
                                                                               similar clips. As people across the globe looked          go far beyond what Microsoft has faced in the past,
                                                                               for ways to ease the ennui of lockdown this spring        Golin says. “It’s easier to crack down on those
                                                                               and summer, TikTok swelled into a torrent of bite-        things from the beginning,” he says. “When you
                                                                               size content. Today it’s a profitable business with       inherit a site where those practices are already so
                                                                               worldwide sales of about $2 billion a year, Wedbush       ingrained, it’s much more difficult.”                   ○ Satya Nadella
                                                                               Securities Inc. estimates. The app has been down-             With $137 billion in the bank, Microsoft can
ILLUSTRATION BY CHRIS NOSENZO. NADELLA: JASON ALDEN/BLOOMBERG. DATA: APP APE

                                                                               loaded more than 2 billion times globally, including      easily afford a cash deal, according to Bloomberg
                                                                               165 million U.S. downloads, giving it the poten-          Intelligence. But it’s wary of overpaying, espe-
                                                                               tial to challenge Facebook Inc. and Google for            cially because the pressure from Trump makes
                                                                               online advertising.                                       TikTok look like a distressed asset. At the same
                                                                                   That growth has brought scrutiny from U.S. law-       time, Microsoft will want to avoid going so low
                                                                               makers, who say ByteDance Ltd., the owner of the          that China feels ripped off, according to a per-
                                                                               service, might be harvesting Americans’ data on           son familiar with the matter who asked not to be
                                                                               behalf of the Chinese government. This spring,            named discussing internal deliberations. Microsoft
                                                                               Trump got involved, saying he wanted to restrict          has a delicate relationship with China: Although
                                                                               TikTok for security reasons and to punish China for       some of its products have been banned and the
                                                                               its handling of the coronavirus. On Aug. 6, Trump         mainland makes up less than 2% of the compa-
                                                                               escalated his squabble with China, signing a pair         ny’s revenue, the government has allowed joint
                                                                               of executive orders barring Americans from doing          ventures selling the Xbox console and cloud ser-
                                                                               business with TikTok and the WeChat messaging             vices. Microsoft operates censored versions of
                                                                               service from mid-September. For TikTok, at least,         LinkedIn and the Bing search engine there, and
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