HOUSING EXPERIENCES OF RENTERS AND OWNERS IN IRELAND - REPORTS 3 & 4 National Study of Irish Housing Experiences, Attitudes and Aspirations in ...
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National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland REPORTS 3 & 4 HOUSING EXPERIENCES OF RENTERS AND OWNERS IN IRELAND
Acknowledgements In 2017, the Housing Agency appointed Amárach Research to conduct research for this project. Séin Healy and Robert Mooney were the principal investigators from Amárach. The Housing Agency would like to thank Amárach, and also acknowledge and thank all the focus group participants and survey participants who took part in this research. The Agency would also like to thank Sharon Casey for the invaluable proofreading and editing she provided, and FUDGE Creative for their design of the report. This research study has been led by Roslyn Molloy of the Housing Agency. Authors: Roslyn Molloy, Ursula McAnulty, Séin Healy Date: May 2019 For more information and publications see: www.housingagency.ie ISBN: 978-1-903848-60-9 Housing Agency, Research, 53 Mount Street Upper, Dublin 2, DO2 KT73, Ireland
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 01 Contents Key Findings – Survey / 02 Key Findings – Focus Groups / 05 1 Overview of the Study / 06 2 Research Methodology / 08 3 Renters in Ireland – Survey Results / 10 4 Homeowners in Ireland – Survey Results / 26 5 Focus Groups / 39 6 Future Publications / 47 7 Appendices / 48 – Appendix 1: Renters – Dwelling Characteristics / 48 – Appendix 2: Homeowners – Dwelling Characteristics / 50 – Appendix 3: Renters – Sample Profile / 52 – Appendix 4: Homeowners – Sample Profile / 56 – Appendix 5: Rental Sector Classification / 59 – Appendix 6: Additional Tables / 60 Housing Agency
02 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland Key Findings – Survey Housing satisfaction social rented sector (77%). However, homeowners said that the homes further analysis shows that renters that they live in were too big for There were marked differences experienced problems with a range their current needs, while 13% of between the number of people of dwelling-related problems. A homeowners said that they had who were ‘very satisfied’ renting and shortage of space was the most some difficulties with keeping their ‘very satisfied’ owning their home. common problem experienced, homes warm or paying for the cost The biggest difference was between highlighted by 29% of renters. Other of upkeep. Homeowners outside those renting in the social sector and problems that renters experience Dublin were much more likely those who own their home outright. included; difficulties with keeping not to have downstairs bathroom While there was little difference their home warm (23%), the cost facilities (13%), while almost 10% of between those renting in the of upkeep of their home (22%), homeowners said that noise from private or social sector, there was a and difficulties with carrying out neighbouring homes was a problem. difference noted in satisfaction levels maintenance and general upkeep of those owning their home outright of their homes. and those paying a mortgage. Homeowners Neighbourhood Renters While the data shows that those satisfaction Housing satisfaction amongst renters owning their homes were very is high; with 85% saying that they are satisfied with the homes they were Similar to the results observed when ‘satisfied’ or ‘very satisfied’, and with living in, some interesting results looking at housing satisfaction levels those in the private rented sector were shown when the survey drilled between homeowners and renters, having higher levels of satisfaction down further into issues with their more than twice as many owning (90%) compared to those in the housing conditions. Over 10% of their own home outright were ‘very Housing satisfaction Neighbourhood satisfaction 27% social 31% private 30% social 32% private Renter – ‘Very Satisfied’ Renter – ‘Very Satisfied’ 62% 48% with 61% 48%with outright mortgage outright mortgage Homeowner – ‘Very Satisfied’ Homeowner – ‘Very Satisfied’ Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 03 satisfied’ with their neighbourhood The overall positive neighbourhood experiences compared to those who are renting, either in the social or private sector. of renters are reflected in their attitudes to their neighbourhood, particularly in terms of a desire Renters Just over a third (36%) of renters to stay there long-term (77%) and recommending perceive their area to be changing for the better, and only 12% perceive the neighbourhood to friends (87%) their area to be changing for the worse. Social and private renters reported similar perceptions on changes to their neighbourhood. although this figure drops to 43% home is 7.5 years. Social renters, on However, significant differences for those living in Dublin. Nearly average, have lived in their current between regions emerged; with 53% half (48%) of homeowners believe home for longer than private renters; of renters in Dublin feeling positive their area to be changing for the 11.5 years for social renters compared about how their area is changing better. There are some differences to 4.5 years for private renters. compared to only 29% of renters evident in neighbourhood living in the rest of the country. perceptions between regions, Nearly 75% of renters feel secure in however. Homeowners in Dublin their home, with only 5% of renters Social renters were more likely to were most likely to view their feeling ‘insecure’ about their tenure. be living in the area they grew up in neighbourhood as changing for the compared with private renters (40% better, with 58% of Dublin residents The primary reasons for renting vs. 16%) and, similarly, social renters feeling positive about how their area currently are choice-based for some, were more likely to have family was changing compared to 43% of and a lack of alternatives for others. members living close by (60%) those living in the rest of the country. As expected, social renters are more than private renters (35%). likely to be renting due to an inability Nationally, the survey found that to get a mortgage (45%), whilst 32% The overall positive neighbourhood 40% of homeowners currently live of private renters are actively trying experiences of renters are in the area where they grew up and to become homeowners (22% are reflected in their attitudes to their 64% have family members living currently saving for a deposit and neighbourhood, particularly in terms close by. 10% are currently looking to buy). of a desire to stay there long-term Choice is still an important element, (77%) and recommending the particularly for private renters: 38% neighbourhood to friends (87%). are not sure where they want to Housing experiences live in the long-term and, for 20%, Homeowners and journey the location is convenient to work Homeowners outside Dublin were or college. much more likely to say that they Renters ‘strongly agree’ with feeling safe Overall, the experiences of renters in Homeowners in their neighbourhoods (73%) Ireland are positive; with 21% saying Homeowners were very positive compared to those living in Dublin that they had ‘very good’ experiences about their experiences of owning (54%). Nearly 60% of homeowners of renting, while almost half (47%) a home; with 45% saying that their ‘strongly agree’ that their areas felt that their experiences so far experiences so far were ‘very good’ are calm areas to live in, and 53% have been ‘good’. Dublin renters and 46% saying they were ‘good’. ‘strongly agree’ that they are able are most positive about their rental to access public amenities and experiences; with 28% having ‘very This was despite many having services easily. good’ experiences compared to 18% experienced financial difficulties outside of Dublin. when buying their home; 23% of The majority of homeowners homeowners said that they had ‘strongly agree’ (58%) that they want The average length of time that experienced ‘a lot’ of financial to stay living in their neighbourhood, renters have lived in their current sacrifice when buying their home. Housing Agency
04 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland The survey found that homeowners Homeowners living in Dublin (60%) were do not move often. Of those homeowners surveyed, 70% of much more likely to experience ‘some’ or ‘a lot’ homeowners were living in the first home they had purchased, with the of difficulty repaying their mortgage compared highest proportion (32%) having last to those living outside of Dublin (29%) moved more than 25 years ago. or mortgage. There was also a more likely to experience ‘some’ or Affordability difference (12%) between those ‘a lot’ of difficulty repaying their renting in the social and private mortgage compared to those living Survey participants were asked rented sectors, with 66% of those outside of Dublin (29%), whereas how easy they found it to pay their living in the social rented sector in the rental sector, it was those rent or their mortgage repayments. experiencing ‘some difficulty’ living outside of Dublin (74%) Differences, again, were noted paying their rent. who experienced ‘some’ or ‘a lot’ of between renters and homeowners, difficulty paying their rent versus especially the numbers experiencing It was also noted that homeowners those living in Dublin (41%). ‘some difficulty’ paying their rent living in Dublin (60%) were much Affordability A lot of difficulty paying rent/ 6% of social 5% of private 2% of owners with mortgage renters renters mortgage Some difficulty paying rent/ 66% of social 54% of private 34% of owners with mortgage renters renters mortgage Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 05 Key Findings – Focus Groups Finding a suitable home to rent required an element of good luck and an interesting finding was that for current renters the private rental sector can be divided into two rental markets; the ‘open market’ and the ‘friend market’. The ‘open market’ was where homes were advertised on sources such as DAFT.ie, and the ‘friend’ market was where homes were sourced through friends or colleagues. When choosing a home in the rental for those who wanted to own their There was a slight preference for ‘open’ market renters spoke about home, as it was so difficult to save purchasing second-hand homes, the lack of choice, their surprise at the required deposit. despite difficulties with the bidding the condition of the homes vis a vis process encountered by some. the rents being charged. Becoming a homeowner required The reason for this preference was being in a committed relationship, primarily due to location preferences, None of the renters had experienced as otherwise homeownership was as one person said “But like for us, evictions or large rental increases seen as being out of reach of a like the only reason it took two years themselves, however the main single person. It also required to find a house was because we drawback of renting, especially significant sacrifices saving for the were very set on an area where there for the Dublin renters, was the deposit, which was seen as the wasn’t any new builds coming up.” feeling of insecurity regarding their most difficult aspect of purchasing tenancy. Renters spoke about strictly a home, with people taking on extra There were mixed views on the managing their finances to make work or foregoing a holiday. Location, experience of being a homeowner sure they paid their rent each month, as with renters, was one of the key depending on when the home which was seen as a key priority. criteria when choosing what had been purchased. More Rents acted as a significant barrier, home to buy. recent purchasers were still in a ‘honeymoon’ period, whereas longer-term owners had had more Becoming a homeowner required being negative experiences, impacted by the recession and negative equity. in a committed relationship, as otherwise However recent times had seen this homeownership was seen as being out of reach improve but there was very much an element of caution both with of a single person. It also required significant homebuyers and renters considering sacrifices saving for the deposit purchasing as they judged the market and what may happen to the economy in the future. Housing Agency
06 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland 1 Overview of the Study 1.1 Introduction For this Report (3 and 4), the focus is on housing tenure; examining • Report 3 and Report 4 – Housing Experiences of Renters and This research study, launched in levels of satisfaction with homes Owners in Ireland 2018 by the Housing Agency, (residential satisfaction) and levels • Report 5 – Future Housing aims to better understand current of satisfaction with the neighbour- Aspirations housing experiences and attitudes hoods that people live in. Tenure in Ireland, and how different factors; is analysed in more detail in the tenure, family size, age, housing rented sector; with an analysis type, housing quality, social class and comparison of social and 1.2 Rationale and and region, impact on satisfaction private rented housing, while in background for the study levels. The research also looks at the homeownership sector there is people’s future aspirations for their analysis and comparison of those The 2016 Action Plan for Housing housing. This research will be used to who own their home with or and Homelessness – Rebuilding provide data on trends in residential without a mortgage. Ireland stated that housing is a basic and neighbourhood satisfaction human and social requirement, over time and will be carried out at The Housing Agency are and went on to state that: regular intervals. disseminating key research findings “Good housing anchors strong from this research study, but are also communities, a performing A series of reports are being published providing the datasets to researchers economy and an environment based on the research study and this and academics interested in delving of quality.” 1 report is a combination of the further into the data. An overview of planned Reports 3 and 4, looking, in the series of reports emanating from Through the International detail, at residential satisfaction of this research is detailed below: Covenant on Economic Social renters and homeowners. • Report 1 – Drivers of Residential and Cultural Rights (Article 11.1), Satisfaction and Aspirations in the Irish State recognises the right Report 1 contains a review of the Ireland of everyone to an adequate standard literature and the results of exploratory • Report 2 – Irish Residential and of living for himself and his family, focus groups to explore the main Neighbourhood Satisfaction including adequate food, clothing themes emerging from the literature. The focus of Report 2 is on national This research study, launched in 2018 by the housing and neighbourhood satisfaction; examining levels of Housing Agency, aims to better understand satisfaction with homes (residential current housing experiences and attitudes in satisfaction) and levels of satisfaction with the neighbourhoods that people Ireland, and how different factors; tenure, family live in. It also looks at dwelling characteristics, neighbourhood size, age, housing type, housing quality, social characteristics, attitudes to different class and region, impact on satisfaction levels tenure and housing affordability. 1 DHPLG “Action Plan for Housing and Homelessness – Rebuilding Ireland” pg. 8 (2016) (accessed: www.rebuildingireland.ie) Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 07 and housing, and to the continuous the current levels of residential 1.4 Report structure improvement of living conditions. satisfaction in Ireland are. The second question relates to what Irish Sections 1 and 2 of this report The Housing Agency was set up in householders’ aspirations for their provide detail about the overall May 2010 with a vision to enable future housing needs are. study’s rationale, research questions everyone to live in good quality, This research aims to provide and the methodology used for each affordable homes in sustainable descriptive data on housing in of the three phases of the research. communities, and one of the ways Ireland, which will be used to inform Section 3 of this report provides the of making a difference is through current housing policy and provide results from the sample of renters the Agency’s objective to be a information to help develop policies from the quantitative, face-to-face knowledge centre for housing into the future. survey carried out in 2018, and policy and practice. Section 4 reports on homeowners’ The research objectives are to: experiences. Both sections focus on The Housing Agency hopes that, by • Provide data on trends in the themes of housing satisfaction, providing a comprehensive national residential satisfaction over time neighbourhood satisfaction, housing study with the aim of • Provide data on residential affordability and the housing understanding Irish people’s housing aspirations among Irish journey. Section 5 provides the situations and aspirations, it will householders headline results from a series of focus provide input to the development of • Provide information on housing groups held in September 2018, sustainable communities and help costs, affordability, housing exploring key themes of affordability inform policy. It is planned that data quality, barriers to different and experiences of those who had collected for this research will be tenures, location, residential moved home recently. Section 6 made available to researchers via the features, etc. outlines the planned publications Irish Social Science Data Archive in • Provide information which will based on this research study and the University College Dublin. input to national and regional forthcoming survey in 2019. housing policy • Track expectations and aspirations, by age groups over time, to 1.3 Research questions, understand shifts in population aims and objectives needs • Collect information to help There are two broad research with assessing future housing questions. The first addresses what requirements Housing Agency
08 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland 2 Research Methodology This study has been designed as a mixed methods (qualitative and objective of these focus groups was to explore themes emerging of 1,200 people is statistically robust, with a plus or minus margin of quantitative) research study and from the literature review, around error of 2.83 at a 95% confidence consists of: residential satisfaction and housing interval. The total sample achieved • Exploratory focus groups to aspirations, which would guide was 1,173. A booster sample of 200 inform design of the questionnaire the quantitative survey design. The renters was also included. This was for the national survey (Report 1) focus groups took place in Dublin. to enable the research to analyse the • A nationally representative sample Each group lasted 90 minutes and renting segment in more detail. The survey of 1,200 householders consisted of eight respondents. The total sample achieved across both aged 18+ years (See Reports 2, groups focused on two cohorts; surveys was 1,369 after data cleaning 3, 4, 5), with a booster sample of renters and homeowners. and quality control. Appendices 3 200 householders living in the and 4 provide a breakdown of the rented sector demographics of survey respondents • Focus groups to explore key by tenure. The data presented themes of affordability and 2.2 Phase 2 – Nationally in this report is not a nationally experiences of moving home representative face-to-face representative sample of all renters or emerging from the nationally survey homeowners, as the booster sample representative survey is being included in the analysis The second phase of the research and no demographic quotas were was a nationally representative face- applied to homeowners outside of to-face survey of 1,200 adults aged the quotas applied to the nationally 2.1 Phase 1 – Literature 18+ years. The survey achieved a representative sample. Within review and exploratory nationally representative sample by the 1,369 sample, the following focus groups placing quotas on gender, location breakdown of all homeowners and and social class. CSO Census 2016 renters was achieved. There were The initial phase of the research figures were used to ensure that the 36 respondents excluded from this consisted of a literature review findings would be generalisable to analysis who are living rent free. and exploratory focus groups. The the national population. A sample See Table 2.1 for a breakdown of Table 2.1: Breakdown of sample participants Renters2 Homeowners Social rental sector Private rental sector Own home with a Own home outright mortgage 244 325 302 462 Total = 569 Renters Total = 764 Homeowners 2 Appendix 5 contains a breakdown of the rented sector classification Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 09 homeowners and renters achieved and scripted the questionnaire Research. The objective was to in the 1,369 sample. for Computer-Assisted Personal explore themes that emerged from Interviewing (CAPI). the national quantitative survey. The sampling frame used was the The themes chosen by the Housing Geodirectory and the sampling Regional analyses have been carried Agency to explore in more detail methodology used was a 2-stage out, comparing Dublin, which covers were affordability and experiences probability sample design, including all of Dublin City and County, and of people who had recently moved quotas: 1) the selection of 120 the rest of the country. home (within the last one to three sample clusters from across the years). The focus groups took place 2,700 electoral districts and 2) the Analysis of sub-groups can result in in Dublin and in Cork in September selection of houses within the instances of small sample sizes and, 2018. Each group lasted 90 minutes clusters. Interviewers visited every in these cases, caution should be and there were seven to eight fifth house, and the ‘next birthday used when interpreting the results. participants in each. The groups rule’ was used to select the adult These instances of small numbers focused on two cohorts; renters interviewed within the house. are noted within the report. and homeowners. The results of these focus groups can be found The questionnaire used to collect in Section 5. A breakdown of the information for this section of group structure is detailed below the study was created by the 2.3 Phase 3 – Focus groups in Table 2.2. Housing Agency using, where relevant, generic questions from The third phase of the research other nationally representative was qualitative, with four focus surveys. Amárach Research finalised groups conducted by Amárach Table 2.2: Phase 3 focus group structure Group Gender Location Age Profile 1 Mixed Dublin Mixed Renters – affordability issues 2 Mixed Dublin Mixed Homeowners – affordability issues 3 Mixed Cork Mixed Renters – recently moved 4 Mixed Cork Mixed Homeowners – recently moved Housing Agency
10 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland 3 Renters in Ireland – Survey Results This section of the report presents the findings from the sample of renters captured within the nationally representative face-to-face survey, including the booster sample. It presents the findings of renters living in the social sector and renters living in the private sector. The key themes covered in the analysis include: satisfaction with the home, satisfaction with the neighbourhood, tenure perceptions, renting experiences and affordability. 3.1 Housing satisfaction suited to their needs (59%), that Key insight they find it easy to live in their home Housing satisfaction amongst (61%), and most people had chosen renters in Ireland is high, at 85%, Housing satisfaction amongst to live in their home (61%). (See with almost a third (30%) saying renters in Ireland is high (85% Appendix 6 Table 3.2). they are ‘very satisfied’ in their homes satisfied); with those in the and another 55% saying they are private rented sector having While all renters enjoy both high ‘satisfied’. Overall, housing satisfaction higher levels of satisfaction levels of enjoyment and comfort levels are highest amongst those (90%) compared to those in within their homes, there are some in the private rented sector (90%) the social rented sector (77%). differences, in terms of ‘strongly compared to those renting in the agreeing’ with the satisfaction social sector (77%). There was metrics, depending on whether little variation between regions. The survey found most renters the person is renting in the social See Figures 3.1, 3.2 and ‘strongly agreeing’ that they enjoy sector or private rental sector (PRS). Appendix 6 Table 3.1. living in their home (62%), that it is Between 66-70% of those in the Figure 3.1: Housing satisfaction (n=569) Figure 3.2: Housing satisfaction by tenure type (n=569) 1% 3% 100% Very dissatisfied Dissatisfied 90% 80% Very satisfied 11% Neutral 70% Satisfied 30% 60% Very 50% Neutral satisfied 40% Dissatisfied 30% 55% 20% Very dissatisfied Satisfied 10% Social Private Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 11 Key findings – renters 36% 77% of renters enjoy living in their home (70% of private renters strongly see their neighbourhood agree vs. 51% of social renters) as changing for the better (52% in Dublin vs 29% outside Dublin) 30% of 31% of renters ‘very satisfied’ in their renters ‘very satisfied’ neighbourhood in their home (27% of social renters are very satisfied vs. 31% of private renters) 60% of renters experience ‘some 27% live where they spent most of their 21% of renters felt they had ‘very good’ experiences difficulty’ meeting childhood (40% of social of renting (18% of their monthly rental renters vs. 16% of private social renters vs. 24% costs, and a further renters) of private renters) 5% experience ‘a lot of difficulty’ in meeting monthly rental costs 80% of social sector renters believe it is important to live close to other family members, 29% of renters experience a shortage of space compared to 60% who actually do Housing Agency
12 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland PRS are at the highest point of the marked when considering renters’ The prevalence of some problems satisfaction scales, whilst those enjoyment whilst living in their own differs between social and private renting in the social sector have home, with 70% of private renters sector renters: lower satisfaction levels, with 49- ‘strongly agreeing’ that they enjoy • Shortage of space (a problem for 52% reporting the highest level of living in their home compared to 36% of renters in the social sector satisfaction. This difference is most 51% of social renters. See Figure 3.3. vs. 25% of renters in the private sector) The majority of renters do not have • Difficulties with carrying out issues with a range of dwelling- maintenance/upkeep yourself (a Key insight related problems. A shortage of problem for 28% of renters in the space is the most common problem, social sector vs. 12% of renters in Renters in the PRS are more experienced by 29%. Other problems the private sector) likely to be living in a home that renters have issues with include • Difficulties with cost of upkeep that suits their needs, that keeping their home warm (23%), (34% of renters in the social sector they have chosen and that the cost of upkeep of their home vs. 13% of renters in the private they enjoy living in compared (22%) and issues with carrying out sector) to those in the social sector. maintenance (19%). See Appendix 6 • Difficulties keeping their home Table 3.3. warm (29% of renters in the social Figure 3.3: Housing satisfaction statements – private renters vs. social renters (n=569) 80% 80% 68% 66% 70% 70% 60% 52% 60% 49% 50% 50% 40% 40% 35% 29% 27% 30% 23% 30% 20% 20% 9% 8% 10% 5% 2% 5% 3% 4% 10% 3% 2% 5% 1% 4% 0% 0% Strongly Disagree Neutral Agree Strongly Strongly Disagree Neutral Agree Strongly disagree agree disagree agree I find it easy to live in this home My home is suited to my needs 80% 80% 69% 70% 70% 70% 60% 60% 51% 50% 50% 50% 40% 30% 40% 31% 30% 26% 30% 21% 20% 12% 20% 5% 9% 6% 10% 3% 4% 10% 3% 1% 5% 2% 0% 0% 0% 0% Strongly Disagree Neutral Agree Strongly Strongly Disagree Neutral Agree Strongly disagree agree disagree agree I have chosen to live in this home I enjoy living in this home Social Private Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 13 sector vs. 18% of renters in the The majority of renters do not have issues with a private sector) range of dwelling-related problems. A shortage of These findings suggest that, while space is the most common problem, experienced the total rental stock is mostly seen to be of good quality, at least in by 29%. Other problems that renters have issues terms of its inhabitants’ perceptions, with include keeping their home warm (23%), the some differences exist between the perceived conditions of rental cost of upkeep of their home (22%) and issues accommodation amongst renters in the social and private rental sectors. with carrying out maintenance (19%) See Figure 3.4. Figure 3.4: Incidence of dwelling problems – private renters vs. social renters (% ‘somewhat a problem’ and ‘a big problem’) (n=569) 0% 10% 20% 30% 40% Shortage of space 29% Home too big for current needs 8% Rot in windows, doors/floors 13% Damp or leaks in walls or roof 17% Noise from neighbouring homes 15% Lack of a bath/shower 5% Lack of downstairs toilet/ 14% bathroom facilities Lack of a place to sit outside 9% (garden/balcony/terrace) Difficulties carrying out 19% maintenance/upkeep yourself Difficulties with the cost of upkeep 22% Difficulties keeping home warm 23% Home not feeling safe/secure 10% Social Private Total Housing Agency
14 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland 3.2 Neighbourhood The high levels of neighbourhood satisfaction satisfaction are reflective of how Key insight people see their neighbourhood Neighbourhood satisfaction levels going forward. Just over a third Social renters were more for renters are high, with 86% of (36%) of renters perceive their area likely to live in the area those surveyed being either ‘very to be changing for the better, and they grew up in and to have satisfied’ or ‘satisfied’. There are high only 12% perceive their area to family members living nearby, overall levels of neighbourhood be changing for the worse. Both compared to private renters. satisfaction for social and private social and private renters see their sector renters. However, satisfaction neighbourhood changing for the levels for those in the social sector better at similar proportions. The was more common amongst social are 10% lower compared to those in most significant differences are renters; 40% of social renters live in the PRS (80% vs. 90%). Across regions, between regions; with 52% of Dublin the area they grew up in compared satisfaction levels are higher in residents feeling positive about how with only 16% of private renters. Dublin compared to the rest of the their area is changing compared to Similarly, social renters were more country, though the difference is 29% of those living in the rest of the likely to have family members living minimal. See Figures 3.5, 3.6 and country. See Figures 3.7 and 3.8. close by (60%) compared to private Appendix 6 Table 3.4. renters (35%). Dublin residents Nationally, the survey found that are most likely to have left their 27% of renters currently live in the childhood area; only 17% are living area where they grew up and 47% in that area currently compared to Key insight have family members living close 31% for the rest of the country. by. Living in the area they grew up See Figure 3.9. Renters have a high level of neighbourhood satisfaction overall (86%, with 31% being ‘very satisfied’) and a high Living in the area they grew up was more proportion feel positive about common amongst social renters; 40% of their neighbourhood going forwards too, with 36% seeing social renters live in the area they grew up in it as ‘changing for the better’. compared with only 16% of private renters Figure 3.5: Overall neighbourhood satisfaction Figure 3.6: Overall neighbourhood satisfaction, (n=569) by tenure type (n=569) 1% 4% 100% Very dissatisfied Dissatisfied 90% 80% Very satisfied 10% 70% Neutral Satisfied 31% 60% Very 50% Neutral satisfied 40% Dissatisfied 30% 55% 20% Very dissatisfied Satisfied 10% Social Private Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 15 Positive neighbourhood experiences not a current consideration for many, housing aspirations are not being are reflected in people’s attitudes to the latter is a key driver of location realised, especially in terms of their neighbourhood, especially in and future housing choice. location and family proximity (see terms of a desire to stay there long- Appendix 6 Table 3.6). term (77% agree) and recommending For many renters, there is a disparity • 80% of social sector renters believe the neighbourhood to friends (87% in their experiences and attitudes it is important to live close to agree) – See Appendix 6 Table 3.5. when it comes to family being a other family members, compared Additionally, the positive experiences factor in housing choice, especially to 60% who actually do of proximity of services and amenities, for those in the private rented sector. • 64% of private sector renters believe especially ‘good quality schools’, is Higher proportions agree with the it is important to live close to reflected in the results, with 83% attitudinal statements than the other family members, compared believing their neighbourhood to be incidence rates, as detailed below. to 35% who actually do a ‘good place to raise children’. While This suggests that, for some, certain Figure 3.7: Perceptions of neighbourhood changing Figure 3.8: Perceptions of neighbourhood changing, (n=569) by tenure type and region (n=569) 36% 12% 0% 20% 40% 60% 80% 100% Changing for Changing the better for the worse Social 16% 50% 34% Private 10% 54% 37% Dublin 7% 41% 52% Outside 15% 57% 29% Dublin 52% Not changing Changing for Not Changing for the worse changing the better Figure 3.9: Incidence of living where grew up and having family close by, by tenure type and region (% Yes) (n=569) 80% 80% 70% 70% 60% 60% 60% 52% 50% 50% 47% 40% 40% 40% 35% 36% 31% 30% 27% 30% 20% 16% 17% 20% 10% 10% 0% 0% Total Social Private Dublin Outside Total Social Private Dublin Outside Dublin Dublin Living where you spent most of your childhood Have family members living close by Housing Agency
16 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland 3.3 Rental experiences Overall, the experiences of renters experiences of renting; slightly lower in Ireland are positive. One in five than the proportion of renters in (21%) of renters felt that they had the private sector (70%). See Figures Key insight ‘very good’ experiences of renting, 3.10 and 3.11. while almost half (47%) felt their Overall, renting experiences experiences so far have been The survey found that the average are positive, with 21% having ‘good’. Only 4% of renters felt that length of time that renters have ‘very good’ experiences and their experiences were negative. lived in their current property is 7.5 47% having ‘good’ experiences Dublin residents are most positive years, rising to 8.6 years for renting in of renting. about their rental experiences; total. However, there are significant The main reasons given for 28% believing it to be ‘very good’, differences between those renting living in rented accommodation compared to 18% of those renting in the social and private sectors, were choice and failure to get outside Dublin. Two-thirds (66%) with social renters having lived in a mortgage. of renters in the social sector their current home for 11.5 years on report either ‘good’ or ‘very good’ average, falling to 4.5 years for those Figure 3.10: Experiences of renting (n=569) Figure 3.11: Experiences of renting, by tenure type and region (n=569) 1% 3% Very poor 0% 20% 40% 60% 80% 100% Poor 21% Social 30% 48% 18% Very good 28% Average Private 26% 46% 24% Dublin 21% 47% 28% 47% Good Outside 31% 47% 18% Dublin Very poor Poor Average Good Very good Table 3.1: Average length of time in current home and length of time renting, in total, by tenure type and region (n=5563) Outside Average (years) Total Social Private Dublin Dublin Renting current home (years) 7.5 11.5 4.5 7.3 7.5 Renting in total (years) 8.6 16.0 8.0 8.5 8.6 3 2% of those surveyed have lived in their current property ‘all their lives’ – these are excluded from the average tenure length Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 17 The primary reasons for renting currently are not being able to access a mortgage – at 45%, compared to 24% of choice-based for some and a lack of alternatives private renters. One third of private for others. One third (33%) state that they are renters are actively trying to become homeowners (22% are currently currently renting as they cannot get a mortgage, saving for a deposit and 10% are suggesting ownership aspirations are being currently looking to buy). Figure 3.14 also suggests that the tenure of limited for some due to access to finance private renters and those in Dublin is more so driven by choice, where people are more likely to be renting due to uncertainty about where to in the private rented sector. The primary reasons for renting live long-term (38% not sure where See Table 3.1. currently are choice-based for some to live in the long-term and a further and a lack of alternatives for others. 20% stating convenience of the The length of time renting may One third (33%) state that they are location). be a driving factor in Irish renters currently renting as they cannot get experiencing a high level of tenure a mortgage, suggesting ownership Additionally, these groups are also security. Nearly 75% of renters feel aspirations are being limited for more likely to be currently saving secure in their tenure – 30% feeling some due to access to finance. for a deposit, with just over one-fifth ‘very secure’. Only 5% of renters, Further, 28% are currently renting (22%) of private renters saving for nationally, have feelings of insecurity through choice, as they are unsure a deposit, compared to only 6% of around their tenure. In terms of where they want to live long-term. social renters. Expectedly, income overall feelings of security (very Convenience and generally being matters are the primary barrier to secure and secure), there are minimal happy renting were also key drivers getting a mortgage – the majority differences across tenure type or of tenure choice. (70%) believe their income is too region; however, social sector renters low to get mortgage approval. are most likely to feel ‘very secure’, at Social renters are significantly more See Figures 3.15. 36%. See Figures 3.12 and 3.13. likely to claim to be renting due to Figure 3.12: Tenure security: How secure do you Figure 3.13: Tenure security, by tenure type and believe your tenure security to be? (n=569) region (n=569) 3% 2% 0% 20% 40% 60% 80% 100% Very insecure Insecure Social 23% 36% 36% 30% Very 22% secure Average Private 21% 48% 26% Dublin 18% 49% 28% 43% Outside 23% 40% 31% Secure Dublin Very insecure Insecure Average Secure Very secure Housing Agency
18 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland Figure 3.14: Reason why currently renting (n=5344) 0% 10% 20% 30% 40% 50% Can’t get a mortgage Not sure where I want to settle down or live long-term It’s convenient to things I need to be close to (e.g. work, college) Just don’t want to buy a home (I am happy renting) Currently saving for a deposit I am waiting to be offered social housing (local authority or voluntary body) Currently looking to buy, haven’t found suitable home to buy yet Only in the area for a limited time (short-term lease) I always lived in the family home Other Social Private Dublin Outside Dublin 4 ‘Refused’ responses excluded Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 19 Figure 3.15: Reason/s why cannot get a mortgage (n=1675) 80% 70% 70% 60% 50% 40% 30% 20% 16% 16% 9% 9% 10% 6% 5% 1% 0% Income Irregular Outgoings Other Too old Self- Temp or Other too low income too high debts or too employed short-term young employment contract 3.4. Renters housing proportion of renters are longer- Differences emerged between social journey term renters: 17% last moved in the and private renters. Private renters previous six to ten years, and 21% are a more transient group and are Overall, nearly seven out of ten last moved in the previous 11 years much more likely to have moved renters (69%) have moved in the or more. See Figure 3.16. recently: Almost one quarter (23%) last five years. However, a significant of private renters have moved within Figure 3.16: When last moved (n=569) 30% 25% 25% 20% 18% 16% 17% 15% 10% 8% 5% 6% 5% 3% 2% 0% Within Within Within Within Within Within Within More Lived the the last the last the last the last the last the last than 25 here all last 12 1-2 years 3-5 years 6-10 11-15 16-20 21-25 years ago my life months years years years years 5 ‘Refused’ responses excluded Housing Agency
20 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland the last 12 months and a further previous one to two years. For almost Key insight quarter (24%) have moved within two thirds (61%) of social renters, the last one to two years. The highest their last move was six years ago Almost half (47%) of private proportion (28%) of private renters or more. See Figure 3.17. renters have moved in the last have moved within the last three to two years, compared to five years. In contrast, only 6% of When looking at renters last move 15% of social renters. social renters have moved within (for those that have moved within the last 12 months and 9% in the the past ten years), the nature Figure 3.17: When last moved, by tenure type (n=569) 50% 28% 40% 16% 30% 24% 23% 20% 3% Within 20% 3% 19% the last 15% 1% 10% 6-10 years 11% 1% 9% 9% 6% 6% 5% 0% Within Within Within Within Within Within Within More Lived the the last the last the last the last the last the last than 25 here all last 12 1-2 years 3-5 years 6-10 11-15 16-20 21-25 years ago my life months years years years years Social Private Figure 3.18: Which of the following best describes your last move? (n=4226) 2% Moved back to live 3% with my parents Moved from abroad 8% Other 67% 18% I moved to another I moved to my first rental property rental property 6 ‘Refused’ responses excluded Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 21 A higher proportion of those living in Dublin Renters who had moved in the previous ten years were asked found it ‘very difficult’ to find a home (21%) how ‘easy’ or ‘difficult’ it was to find a home. Four out of ten (42%) of compared to those outside of Dublin (11%) renters found it either ‘very difficult’ or ‘difficult’ to find a home. Overall, renters in the social and private of most (67%) was to move to Those that had moved in the last sector report similar experiences another rented property and, for ten years were asked to state their of finding a home, although more 18%, it was to their first rental main reason for moving. The most private renters (16%) than social property. A myriad of other reasons common reason given for moving renters (8%) reported that they found were given for the nature of their was due to employment (26%), it ‘very difficult’ to find a home. A last move, including: moved from followed by moving to a larger higher proportion of those living in abroad, moved back to live with property (16%). For 11%, they moved Dublin found it ‘very difficult’ to find parents and moved to the social from their last home because they a home (21%) compared to those sector. See Figure 3.18. had to leave their rented property. outside of Dublin (11%). See Figures See Figure 3.19. 3.20 and 3.21. Figure 3.19: Main reason for moving (n=431) 0% 5% 10% 15% 20% 25% 30% Employment 26% More space for growing family 16% Had to move from rented home 11% Was given social housing 8% Personal reasons (relationship 8% ended, etc.) Wanted to move to a different 6% neighbourhood Education 5% No longer able to afford 5% accommodation Moved in with partner 5% To move closer to family 3% Right size/downsize as children 1% grow up and leave home I wanted to buy a home 1% Saving for a deposit 1% Other 3% Housing Agency
22 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland Figure 3.20: Ease of finding a home (n=569) Figure 3.21: Ease of finding a home, by tenure type and region (n=569) 10% 14% Very easy 0% 20% 40% 60% 80% 100% Very difficult Social 8% 27% 26% 31% 7% Private 16% 28% 15% 30% 11% 30% 28% Easy Difficult Dublin 21% 26% 14% 25% 15% Outside 11% 29% 20% 32% 7% Dublin 18% Neutral Very difficult Difficult Neutral Easy Very easy 3.5 Rental affordability significant cohort of renters (36% difficulty’. See Figures 3.22 and 3.23. of those surveyed) who experience The majority (60%) of renters captured ‘no difficulty’ each month. The majority of renters have not in the survey reported having ‘some experienced a rent increase within difficulty’ in meeting their monthly In terms of tenure, a higher proportion the last 12 months8, with 55% rental costs, and a further 5% said of those living in the social sector stating that their rent had remained that they experienced ‘a lot of (72%) reported difficulty in meeting the same. However, there is still a difficulty’ in trying to pay their rent their monthly rent compared to significant proportion (38%) who each month, while there is also a those in the private sector (59%). have experienced rent increases in Interestingly, it is those living outside the last 12 months; 20% reporting Dublin that are seen to be having the the increase as more than 4%. Key insight most difficulty meeting their rental Dublin renters are most likely to have costs7 – 68% having ‘some difficulty’ experienced rent increases higher There are a large proportion in paying their monthly rent, and a than 4%, with 26% reporting such. (60%) of renters who further 6% experiencing ‘a lot of See Figures 3.24 and 3.25. experience ‘some difficulty’ meeting their montly rental costs, while 26% of Dublin The majority of renters have not experienced a renters have experienced a rent increase of more than 4% rent increase within the last 12 months, with 55% within the last 12 months. stating that their rent had remained the same 7 Further analysis is necessary to determine what is underpinning this 8 Survey fieldwork took place between June and July 2018, thus previous 12 months refers to the previous 12 months from these dates and not the present date Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 23 Figure 3.22: Level of difficulty in meeting monthly Figure 3.23: Level of difficulty in meeting monthly rental costs (n=569) rental costs, by tenure type and region (n=569) 5% 0% 20% 40% 60% 80% A lot of difficulty 28% 60% Social 66% Some 6% difficulty 41% Private 54% 36% 5% No 56% difficulty Dublin 36% 5% 27% Outside 68% Dublin 6% No difficulty Some difficulty A lot of difficulty Figure 3.24: Rent changes in last 12 months (n=4399) Figure 3.25: Rent changes in last 12 months, by tenure type and region (n=4399) 6% Don’t know 1% 0% 10% 20% 30% 40% 50% 60% Decreased 18% 7% 3% Increased 53% Social by less 13% than 4% 24% 55% 5% 20% Remained 57% Private Increased the same 26% by more 12% than 4% 8% 57% Dublin 26% 9% 6% 2% Outside 54% Dublin 18% 21% Don’t know Increased by more than 4% Decreased 9 Base numbers: social 216, private 223, Dublin 124, Increased by outside Dublin 315 less than 4% Remained the same Housing Agency
24 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland In the private sector, one quarter of This is an area which we will explore renters are experiencing difficulties renters have experienced a rental in more depth in a forthcoming living on their present income increase of more than 4%. Of the survey. (difficult and very difficult), with a renters who had experienced a rent large cohort in the middle (43%) increase, 58% were given a reason 3.5.1 Paying bills and saying they are ‘getting by’ on by their landlord, while 37% were household income present incomes. not. A ‘standard increase’ was the Over one-third (37%) of renters felt most likely reason given, at 68%, they were ‘living comfortably on The survey found differences evident with a further 24% being told by the present income’. However, 20% of in renter’s views about their income landlord that the property was worth depending on tenure type and more now than previous years. See region. Those renting in the social Figure 3.26. Key insight sector are more likely to experience difficulties (28%) compared to renters Of the renters surveyed, 71% did not Overall, one-fifth of renters in the private rented sector (14%), receive any form of social support are having difficulties living and just over half (51%) are ‘getting or assistance (Housing Assistance on their current income, and by’ on their present income. Payment (HAP), Rent Supplement a further 43% are ‘just (RS) or Rental Assistance Payment getting by’. One quarter of Further to this, 24% of those living (RAS)) towards their rental costs. those outside Dublin are outside Dublin10 are experiencing 7% received Rent Supplement, having difficulties compared to difficulties compared to only 11% 5% received HAP and 2% received only 11% in Dublin. Social of Dublin renters. See Figures 3.27 support through RAS. However, renters are more likely to be and 3.28. there was a large cohort of 17% who having difficultly than private answered that they were unsure if renters (28% vs. 14%). they were renting under any of these. Figure 3.26: Reasons for rental increase (n=95) 0% 10% 20% 30% 40% 50% 60% 70% Standard increase 68% Landlord said the home was worth more now 24% than when I moved in Renovation works were 12% carried out on the home Management 2% fees increased Other 8% 10 This is an important finding and one which the Housing Agency would hope to explore in further Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 25 Figure 3.27: Household views on present income Figure 3.28: Household views on present income, (n=56111) by tenure type and region (n=561) 5% 0% 20% 40% 60% 80% 100% Finding it very difficult 37% on present income Living comfortably Social 21% 51% 22% 6% on present income 15% Finding Private 48% 37% 10% it difficult on present income Dublin 59% 30% 9% Outside 27% 49% 18% 6% Dublin 43% Living comfortably Getting by on Getting by on on present income present income present income Finding it difficult Finding it very on present income difficult on present income 11 ‘Refused’ responses excluded Housing Agency
26 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland 4 Homeowners in Ireland – Survey Results This section of the report presents the findings from the sample of homeowners captured within the nationally representative face- to-face survey. The key themes covered in the analysis include; satisfaction with the home, satisfaction with the neighbourhood, tenure perceptions, ownership experiences and affordability. 4.1 Housing satisfaction suited to their needs, if they have Key insight chosen to live there, and if they enjoy This section of the report looks at living where they are. It looks at levels of housing satisfaction amongst Housing satisfaction amongst affordability and gathers information homeowners in the sample and, where homeowners in Ireland is very on any housing issues residents possible, analyses responses between high; with almost three in five perceive they have with their home; those who own their home with a (57%) saying they are ‘very such as damp, difficulties in keeping mortgage and those who own their satisfied’ in their homes and the home warm and shortage of space. own home outright. It examines overall another 38% saying they are satisfaction levels with people’s own ‘satisfied’. Homeowners ranked how satisfied homes; whether people’s homes are they were on a scale of one to five Figure 4.1: Housing satisfaction (n=764) Figure 4.2: Housing satisfaction by tenure type and region (n=764) 1% Dissatisfied 100% 1% Very dissatisfied 3% 90% Neutral 80% 70% 60% 57% 50% Very satisfied 40% 30% 38% 20% Satisfied 10% With Outright Dublin Outside mortgage owner Dublin Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Housing Agency
Reports 3 & 4 – Housing Experiences of Renters and Owners in Ireland / 27 Key findings – homeowners 15% of home- 56% of homeowners in the survey are very satisfied in their neighbourhood owners (61% of outright homeowners are very satisfied vs. 48% experienced a of mortgage homeowners; shortage of space 50% in Dublin vs. 58% outside Dublin) 49% of those who 57% of the sample of homeowners have moved in are very satisfied in their home (62% of the last ten years found outright homeowners are very satisfied the process easy vs. 48% of mortgage homeowners) 23% experienced ‘a lot of financial 70% of homeowners are living in the first property they purchased sacrifice’ when buying 64% 48% see their 34% have ‘some live where they have family members close by neighbourhood difficulty’ meeting changing for the monthly better (58% in Dublin mortgage vs. 43% outside Dublin) costs 40% live where they spent most of their childhood Housing Agency
28 / National Study of Irish Housing Experiences, Attitudes and Aspirations in Ireland The survey found a significant proportion of who own their home outright (62%). See Figure 4.2. homeowners ‘strongly agreeing’ with the The survey found a significant statements that they find their homes easy to live proportion of homeowners ‘strongly in (76%), that their homes are suited to their needs agreeing’ with the statements that they find their homes easy to live in (76%), that they have chosen to live there (79%) (76%), that their homes are suited to and that they enjoy living in their home (76%) their needs (76%), that they have chosen to live there (79%) and that they enjoy living in their home (76%). with their home. Housing satisfaction with their current home. It was found A shortage of space is the most for homeowners is very high, with that mortgage holders (48%) are less common housing problem, 95% being ‘satisfied’ or ‘very satisfied’ likely to be ‘very satisfied’ than those experienced by 15% of all homeowners. Figure 4.3: Incidence of dwelling problems – Dublin vs. outside Dublin (% ‘somewhat a problem’ and ‘a big problem’) (n=764) 0% 5% 10% 15% 20% Shortage of space 15% Home too big for current needs 11% Rot in windows, doors/floors 6% Damp or leaks in walls or roof 7% Noise from neighbouring homes 9% Lack of a bath/shower 4% Lack of downstairs toilet/ 11% bathroom facilities Lack of a place to sit outside 4% (garden/balcony/terrace) Difficulties carrying out 12% maintenance/upkeep yourself Difficulties with the cost of upkeep 13% Difficulties keeping home warm 13% Home not feeling safe/secure 6% Dublin Outside Dublin Total Housing Agency
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