Hotel & Resort Statement of Experience - BCQS International
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Statement of Experience
Hotel & Resort
www.bcqs.com
PROPERTY AND DEVELOPMENT C ONSULTANTS THROUGHOUT LAT IN A MERICA AND THE CARIBBEAN
Lu
Contents
Who We Are 3
Project Management Services 9
Cost Management Services 12
Clients 14
Relevant Experience 15
Client Testimonials 29
BCQS Statement of Experience : Hotel & Resort 2
Who We Are
Our objective is to grow through repeat business
BCQS’ mission is to offer a
and referrals and we are proud of the fact that over
professional, independent, 80% of our works comes from this source.
comprehensive and quality service BCQS is on the approved list of consultants for the
to our clients, assessing and EU in Europe, the Foreign and Commonwealth
Office and Department for International
managing risk & cost to ensure a Development in the United Kingdom and the
quality product is completed within Caribbean Development Bank (CDB) in the
Caribbean. We are also on the approved list of
budget. Project Monitors, Quantity Surveyors and
Appraisers for the majority of major banks and
BCQS was established in 1969 to provide real funding institutions in the region including Republic
estate professional services to clients in the Bank Limited, First Citizens Bank, Scotiabank,
Caribbean. Over fifty years later, the company is Royal Bank of Scotland, Royal Bank of Canada,
now one of the most experienced, independent CIBC FirstCaribbean International Bank, AIB Bank,
Property and Development companies throughout MCB Bank, Sabadell International Bank, Inter-
the Caribbean and Latin America, providing American Development Bank and Butterfield Bank,
services to over 30 countries from 13 strategic as well as other international institutions such as
locations. Textron Financial, Banco Popular, First Bank,
HSBC and Barclays Bank.
Through their commitment to upholding the highest
professional standards, BCQS ensures that clients’ Confidence through professional standards
property and development assets are developed The BCQS team of professionals are members of
and managed to their greatest potential. the Royal Institution of Chartered Surveyors
(RICS), an organisation with over 130,000
BCQS offers a comprehensive range of members representing property interests
consultancy services including Project worldwide. BCQS was the first company in the
Management, Construction Management, Cost Americas to become Registered by the RICS, a
Management, Project Monitoring, Independent risk monitoring and quality assurance programme
Engineering, Valuations/ Appraisals and Feasibility that checks compliance and reinforces the highest
Studies. professional qualifications and standards.
BCQS has extensive experience working on
hospitality developments throughout the Caribbean
region and Latin America.
The company has a long and impressive track
record of commitment to its client’s objectives
leading to positive outcomes for all. Teamwork is a
key motivator and contributor to our success and
we work closely and productively with project
teams.
The team of qualified consultants is committed to
the highest level of service, providing the client
with security of time, quality and cost.
BCQS Statement of Experience : Hotel & Resort 3
Who We Are
Over 50 Years of Experience
in Over 30 Countries
Anguilla, Antigua, Argentina, Aruba,
Bahamas, Barbados, Belize, Bermuda,
Bonaire, Brazil, British Virgin Islands,
Cayman Islands, Chile, Colombia, Cuba,
Curacao, Dominican Republic, Grenada,
Guyana, Haiti, Jamaica, Montserrat, Nevis,
Puerto Rico, St. Barthelemy, St. Kitts, St.
Lucia, St. Maarten, St. Vincent and the
Grenadines, Trinidad and Tobago, Turks and
Caicos Islands, United States Virgin Islands.
Who We Are
BCQS Statement of Experience : Hotel & Resort 4
BCQS Statement of Experience : Hotel & Resort 5
Who We Are
What Differentiates BCQS
We are customer focused and first and
foremost understand our client’s business, in
order to pro- actively service their property
requirements.
Our in-house skill base and proven track
record with a wide range of commissions
throughout the region benchmarks our ability
to perform, as attested to by our clients.
We are committed to be the employer of
choice in our sector, attracting, developing and
retaining the best talent in the industry.
We are a forward thinking long established
business and possess the financial and
human resources to deliver the required
services efficiently and economically.
We are strategically located to efficiently meet
all of the Owner’s needs.
We are a team player, used to thinking
“outside the box” employing risk and value
management and believe that project and cost
management must continue to evolve and
improve to assist our clients in creating value.
We are the largest multi-service consultancy,
specialising in project, construction, and cost
management and focused on providing
unparalleled service in the region.
Who We Are
BCQS Statement of Experience : Hotel & Resort 6
Who We Are
BCQS Locations - Local Knowledge, Global Experience
Offices
Anguilla
Bahamas
Barbados
Bermuda
Brazil
British Virgin Islands
Cayman Islands
Colombia
Guyana
Providing services from
Jamaica
thirteen strategic locations
St. Lucia
Trinidad & Tobago
Turks & Caicos Islands
11 2
80
BCQS Associated
Staff
Offices Offices
BCQS Statement of Experience : Hotel & Resort 7
Who We Are
BCQS Group Organisation
BCQS
International
Board of
Directors
BCQS BCQS Int.
BCQS CSE
International Associated
PML LTD Offices Offices
British Turks & British Turks &
Cayman Cayman Trinidad & Bermuda Jamaica
Virgin Caicos Anguilla Bahamas Brazil Barbados Virgin Colombia Guyana St. Lucia Caicos
Islands Islands Tobago
Islands Islands Islands Islands
BCQS Statement of Experience : Hotel & Resort 8
Project Management Services
From consulting to technical supervision, we focus on providing support and advice to ensure successful project outcomes.
▪ Define Project ▪ Project team BID ▪ Weekly ▪ Change orders ▪ Financial
Scope process advancement Closure
▪ Additional Works
reports
▪ Feasibility studies ▪ Support and review Budget review and ▪ Aftersales
of designs ▪ Construction approvals follow up
▪ Establish
process audit and
Objectives ▪ Risk Assessment ▪ Health and safety ▪ Project
review
reviews delivery
▪ Preliminary ▪ Communications
▪ Direct purchases
Budget channel ▪ Risk mitigation ▪ Maintenance
support and tracking
advice
▪ Preliminary ▪ Local Code ▪ Quantity surveying
Schedule compliance review ▪ Lessons
▪ Quality control
learned
▪ Site selection
BCQS Statement of Experience : Hotel & Resort 9
Project Management Services
Work Phases
Hiring Design Consultants Select Bidders Site Supervision & ▪ Punch list
Management ▪ Commissioning;
▪ Developing a scope of ▪ Set up contractor
warranties and
work and arranging bids for selection and interview ▪ Act as Client’s
guarantees; as builts
hiring design consultants process representative
▪ Close out financial
▪ Co-ordination and
construction related
Design Team Coordination Create RFP for Solicitation supervision of builder and
accounts
of Construction Bids design team
▪ Oversee and lead design ▪ Move management
▪ Chairing weekly
team ▪ Provide contract and
construction meetings
procurement advice,
▪ Monthly evaluations
Establish & Monitor Budget ▪ Overview and issue bid
▪ Valuing and agreeing
documentation
▪ Produce budget estimate; Change Orders
▪ Bid evaluation and
periodically update Cost ▪ Regular updates on the
equalization
Plan forecast of final cost
▪ Award contract
Create Schedule
▪ Provide timeline for the
design and delivery of the
project; Identify long lead
items
BCQS Statement of Experience : Hotel & Resort 10§ Estimated Budget § Cost report § Photographic report of § Pending items and how § Due Diligence § Change Orders and unsafe activities they affect the project § Cash Flow projections Approvals pending § Safety recommendations for schedule § Design findings § Cash flow report the general contractor § Bid development Project Management Services Deliverables Includes: Includes: Includes: Includes: ▪ Program development ▪ Progress reports, including ▪ Health and Safety ▪ Pending items discussed ▪ Risk analysis long lead items follow up guidelines based on local in meetings ▪ Estimated Schedule ▪ Photographic report regulations ▪ New commitments ▪ Estimated Budget ▪ Cost report ▪ Photographic report of ▪ Pending items and how ▪ Due Diligence ▪ Change Orders and unsafe activities they affect the project ▪ Cash Flow projections Approvals pending ▪ Safety recommendations schedule ▪ Design findings ▪ Cash flow report for the general contractor ▪ Bid development BCQS Statement of Experience : Hotel & Resort 11
Cost Management Services
Pre Construction Phase Construction Phase
Review the current project budget and identify Attend site meetings and report on cost-related
any discrepancies with scope and estimated issues
costs Review monthly Applications for Payment
Identify Value Engineering/Cost Saving issued by the contractor and process the
opportunities Interim Valuation Certificate in accordance with
Meet with key stakeholders and establish a the selected form of contract
working financial cost report Prepare and issue monthly detailed Cost
Identify critical path procurement strategy and Reports which identify the key cost related
long-lead items information and projects the final outturn cost
Advise on cost risk activities and materials, Initiate and operate a traffic light cost
identifying risk mitigation strategy management system to continually forecast
Advise upon the effect of design decisions as cost impact issues and identify financial risks
the design develops at each milestone design early in the construction stage so that they can
stage and perform Value Engineering as be anticipated and effectively mitigated
required to meet budgets If required, work with Client representation to
Mitigate ‘design creep’ by providing timely cost incorporate non-construction related costs and
advice during design development procurement to monthly cost reporting process
Collaborate with Hotel Manager and ensure Work with Contractor(s) and their supply chain
optimisation of cost if necessary to ensure Best Value is being
Advise on bidding procedures and contractual achieved throughout the construction process
arrangements Assess and negotiate change orders when
Perform Bid Analysis and Adjudication, necessary
negotiating where needed for the execution of Prepare and agree the Final Account
the Construction bid process
Prepare Work Package Recommendations
Report for each Contract Package
Establish key vendor relationships and
responsibilities
BCQS Statement of Experience : Hotel & Resort 12Cost Management Services
Pro-active Approach
- Design meetings - Cost analysis
- E-mails - Value engineering
- Technical reports - Market testing
- Drawings and research
- Value and risk Advanced Warnings - Risk analysis Authorised Changes
workshops - Design
- Telephone calls development
- Progress meetings - Buildability
analysis
BCQS Statement of Experience : Hotel & Resort 13Clients Not Exhaustive: BCQS Statement of Experience : Hotel & Resort 14
Relevant Experience
Belmond Cap Juluca, Anguilla
Services Provided:
Project Management, Cost Management
Description:
High end luxury renovation and additions to beach front hotel resort
with 66 rooms and 42 suite development on pristine Maunday’s
Beach. It comprises two restaurants, a cocktail lounge and bar, a
pool and a spa.
Status:
Completed in 2018
Photos: Richard James Taylor / Belmond
BCQS Statement of Experience : Hotel & Resort 15Relevant Experience
Belmond La Samanna, Saint Martin
Services Provided:
Full Construction Management, Project and Cost Management
Services
Description:
110 key hotel rehabilitation project that comprises 83 rooms and
suites, 8 three- and four- bedroom villas, 2 restaurants, bar and
beach bar, wine cellar, spa, fitness center, tennis courts and 2
swimming pools.
Status:
Completed in 2018
BCQS Statement of Experience : Hotel & Resort 16Relevant Experience
Wymara Resort, Turks and Caicos Islands
Services Provided:
Project Management, Construction Cost Management
Description:
5 star Condo-hotel on Grace bay beach comprising 60
condominiums and central facilities.
Status:
Completed in 2009
BCQS Statement of Experience : Hotel & Resort 17Relevant Experience
Amanyara, Turks and Caicos Islands
Services Provided:
Construction Cost Management
Description:
World class resort comprising 40 hotel cottage suites and 22 estate
villas plus ancillary resort facilities interspersed between purpose
built lakes, reflecting ponds, and beautifully created siteworks, and
site features.
Status:
Completed in 2008
BCQS Statement of Experience : Hotel & Resort 18Relevant Experience
Santa Barbara Beach & Golf Resort (Hyatt), Curaçao
Services Provided:
Full development Appraisal and Project Monitoring
Description:
Hotel located on 2000 Hectare property which includes 350 room key
resort hotel and 18 hole golf course. for primary lenders.
Status:
Completed in 2010
BCQS Statement of Experience : Hotel & Resort 19Relevant Experience
Marriott Vacation Club – Surf Club, Aruba
Services Provided:
Project Management, Cost Management
Description:
14-story beachfront resort with 450 rooms, pools, casino, bars and
multiple shared spaces for guests.
Status:
Completed in 2013
BCQS Statement of Experience : Hotel & Resort 20Relevant Experience
The Ritz-Carlton Hotel, Aruba
Services Provided:
Fund Monitoring
Description:
The project included the adaptation of the Ritz-Carlton hotel for
Aruba. Which included an incredible development challenge due to
its great magnitude.
Status:
Completed in 2017
BCQS Statement of Experience : Hotel & Resort 21Relevant Experience
Seven Stars Courtyard by Marriott Bridgetown
Turks and Caicos Islands Barbados
Point Grace Wymara Villas Radisson Aquatica Resort
Turks and Caicos Islands Turks and Caicos Islands Barbados
BCQS Statement of Experience : Hotel & Resort 22Relevant Experience The Ritz-Carlton Oil Nut Bay The Ritz-Carlton Aruba British Virgin Islands Cayman Islands Breathless Montego Bay Resort & Spa Excellence at Oyster Bay Jamaica Jamaica BCQS Statement of Experience : Hotel & Resort 23
Relevant Experience Listing
BCQS has provided professional
services on the following hotel and
resort projects throughout the
Caribbean and Latin America:-
Not Exhaustive:
Anguilla
Altamer Marina Development
Belmond Cap Juluca
Rendezvous Bay
Temenos, St. Regis
Tiwanee Resort
Viceroy Resort
Antigua
Halcyon Cove by Rex Resorts
Half Moon Bay
Hawksbill by Rex Resorts
Hodges Bay
Jumby Bay
Jazz Blues Club
Royalton Resort
Tradewinds Hotel
Two Islands One Club
Aruba
Le Vent
Embassy Suites by Hilton
Marriott Vacation Club International Timeshare
Development
‘O’ Condominiums
Ritz-Carlton
St. Regis Hotel & Residences
The Mill Resort & Suites
Bahamas
Baha Mar Casino & Hotel
Cat Island
Children’s Bay Cay, Exuma
Marriott Vacation Club International Timeshare
Development
BCQS Statement of Experience : Hotel & Resort 24Bahamas
Nassau Palm
Ritz Carlton Club Residences & Abaco Club
Sky Beach Club, Eleuthera
Thirty Six Paradise Island
Warwick Hotel
Barbados
Courtyard by Marriott
Discovery Bay
Divi Southwinds Hotel & Timeshare Resort
Elegant Hotels - Crystal Cove
Elegant Hotels - Turtle Beach
Elegant Hotels - Tamarind Cove
Four Seasons Resort and Private Residences
Merricks Resort
Peach and Quiet Hotel refurbishment
Pure Beach Resort and Spa, Foul Bay
Portico
Royal Pavilion New Villa Development
Sandals Royal Barbados
Sandy Bay Beach Hotel
Sea Breeze Hotel redevelopment
The Sands Hotel redevelopment
Zinnia Condominiums
Brazil
Amanoca, Mangaratiba, RJ., Feasibility study
Aman Duas Barras, Alagoas
Caesar Park Ipanema refurbishment, Ipanema, RJ.
Courtyard Marriott Hotel, Barra de Tijuca, RJ., Cost
Study
Fairfield Marriott Hotels (Vitoria, Manaus, Curitiba,
Salvador)
Four Seasons Hotel & Resort, Paiva, Recife, PE.,
Cost Study
Hyatt Place Prototype Hotel, São José do Rio Preto,
S.P.
Intercontinental Hotel, São Paulo, SP., Feasibility
Study & Condition Survey
Park Hyatt, Foz do Iguaçu, PR., Initial Viability &
Management review
Soft Inn prototype, BHG Hotels, Cost study
Warapuru, Itacaré, Bahia (Distressed property
evaluation)
BCQS Statement of Experience : Hotel & Resort 25British Virgin Islands
Biras Creek Resort, Virgin Gorda
Bitter End Yacht Club, Virgin Gorda
Blunder Bay
Brandywine Bay Waterfront Development
Eustatia Island Development
Lambert Beach Resort
Leverick Bay Resort and Marina, Virgin Gorda
Little Dix Bay Resort – Rosewood
Long Bay Beach Resort
Maria’s By the Sea
Moskito Island Development
Nail Bay
Necker Island Development
Oil Nut Bay Resort and Private Estates
Peter Island Resort
Prospect Reef Resort
Scrub Island Resort Development
Cayman Islands
Exclusive Island Residences at the Ritz Carlton,
Grand Cayman
Deckhouses at the Ritz Carlton, Grand Cayman
Greg Norman Blue Tip Course, Grand Cayman
Hyatt Regency Hotel, Grand Cayman
Morritt’s Tortuga Club Timeshare Development, Grand
Cayman
Ritz Carlton Resort, Grand Cayman
Spanish Bay Reef, Grand Cayman
Westin Casuarina Hotel, Grand Cayman
Curacao
Corendon Beach Resort
Curacao Marriott Beach Resort
Dreams Resort & All-Suite Preferred Club
Hyatt Regency
Marriott Courtyard
Dominican Republic
Hampton by Hilton, Santa Domingo Airport
Sanctuary at Cap Cana
Westin Roco Ki Beach and Golf Resort
Grenada
Grenadian by Rex Resorts
Prickly Bay Development
Jamaica
Breathless Resort & Spa
Excellence at Oyster Bay
Half Moon Bay Resort
Le Sport
Palmyra Resort
Secrets Wild Orchid & St. James Resorts
BCQS Statement of Experience : Hotel & Resort 26Haiti
Mont Joli Hotel, Cap-Haitien
NH EL Rancho, Port-au-Prince
Puerto Rico
Condado Vanderbilt Hotel
Trump International Founders Residences
St. Barthelemy
Le Guanahani
Project Emeraude Plage
St. Kitts
Christophe Harbour
Marriott Hotel
Rawlins Plantation
St. Lucia
Bayview Villa Development
Baywalk Mixed Use Development
L’avent Mer
Papillon St Lucia by Rex Resorts
Praslin Bay Mixed Use Development (Le Paradis)
Rodney Bay Marina
Royal St Lucia Resort & Spa by Rex Resorts
Royalton Resort
St Lucian by Rex Resorts
St. Maarten/ St. Martin
Belmond La Samanna
Hollywood Planet
Shore Point Villa Development
The Cliff Condominiums
St. Thomas
Mahogany Run
Marriott Vacation Club International Timeshare
Development
St. Vincent and the Grenadines
Buccament Bay, St. Vincent
Trinidad and Tobago
Cullenden Resort – Cost study
Indigo Bay – Cost Study
Le Sport
Turtle Beach by Rex Resorts
Turks and Caicos Islands
Amanyara Hotel, Northwest Point, Providenciales
Gansevoort Turks, Providenciales
Parrot Cay Resort
Point Grace, Providenciales
Seven Stars Resort, Providenciales
The Ritz-Carlton, Providenciales
The Venetian, Grace Bay, Providenciales
Villa Del Mar, Grace Bay, Providenciales
BCQS Statement of Experience : Hotel & Resort 27Client Testimonials
April 30 th , 2019
To: Whom it m ay concern
RE: BCQS International Ltd.
It is ple asure that we provide this lette r of re fere nce for BCQS International.
We can confirm that Belm ond have bee n working with BCQS since May 2017. BCQS have performe d
Construction Managem ent, Proje ct Managem ent and Cost Manageme nt se rvice s for the two of
Belm ond’s 5-star luxury resorts in the Caribbean. The proje cts include d the full re developm e nt of the
Cap Juluca hotel in Anguilla, BWI that was acquire d by Be lm ond in 2017 and the post-Hurricane Irma
re build of Belm ond’s La Samanna hotel in Saint-Martin, FWI. The total value of works m anaged by BCQS
e xceede d $130M USD.
BCQS have acted as our go-to consultant for all aspects of both proje cts and we will continue to work
with them on the construction of a new world-class Spa & Fitness building. The ir expe rie nce and
re gional knowle dge has bee n invaluable. BCQS exceede d e xpectations both with their on and off-site
aspects of their proje ct team s always delive ring the ir service with the highe st professionalism , which is
particularly comm endable give n the challe nge s faced during the projects and specifically following
Hurricane Irm a, Se pte m be r 6 th 2017, which was the most powe rful hurricane re corded in the Atlantic.
BCQS re sourced their project teams well and we re able to adapt and be fle xible to our changing ne e ds
during the Construction proce ss. BCQS we re responsible for m anageme nt of all aspe cts of the both
proje cts including Design Te am Appointm ents, Pre-Construction service s, procurem e nt, tende ring,
dire ct purchase manage ment, contract ne gotiations, Const ruction Stage m anageme nt, cost and project
m anagem e nt. BCQS’ cost m anageme nt te am manage d the e ntire de velopme nt budge t, including Soft
Costs, Hard Costs, FF&E, OS&E, IT and all our Client Dire ct Items. BCQS’ e xpe rie nce d and dedicated team
of profe ssionals always went ove r and above to e nsure the successful delivery of t he projects in orde r to
have the prope rties ope n for busine ss by Christm as of 2018.
We highly recommend BCQS to anyone conside ring starting a proje ct whethe r it be a re novation or a
new build hote l or similar prope rty in the region.
Yours truly,
_____________________________
Miche lle Be hr
PROJECT AND DEAL DIRECTOR, DESIGN, CONSTRUCTION & PROJECT DEVELOPMENT
Be lm ond (UK) Lim it ed, S h a c k le t o n House , 4 Batt le Bridge La ne, Londo n SE1 2HP
Registered in England and Wales. Registered address as above. Registered number 946687
BELM OND.COM
28BCQS Statement of Experience : Hotel & Resort 29
"BCQS's involvement was instrumental in the building of the Gansevoort Turks & Caicos project. The professionals in their local office had a thorough market knowledge and offered valuable input into our project scope and goals. They provided architectural drawing costing analysis, prepared bid packages and performed ongoing construction valuation and payment certifications as well as final account reporting. They were always timely, worked as part of our team and were true professionals in helping us accomplish our project goals. I would recommend them highly.” - Rob Ayer, Gansevoort Turks + Caicos “I have had the pleasure of working with BCQS over the past 8 years on 3 luxury hotel and villa projects. Two in the Turks & Caicos and one proposed hotel redevelopment project in the Bahamas. I have found their involvement to be a critical component in creating a development that meets our budget and maintaining cost controls through to completion. Their knowledge of the local rates for construction has been invaluable. I would not undertake a development in the Caribbean without their involvement. I highly recommend.” - Bruce Maclaren, Wymara Developments “Local knowledge and a time earned appreciation of how things get done are fundamental to the success of any project in the Caribbean region. As the architect for a number of estate residences and beach houses built by the BCQS team, including my own, I can attest to BCQS abilities to consistently deliver on time, within budget and usually exceed their clients’ expectations.” - John Doak, Architect "In over 5 years of development BCQS’s involvement as sole project manager, quantity surveyor, and procurement lead was nothing short of critical in delivering a world class product in good time and with almost zero changes and cost overruns. This meant getting the right people in at the right times in a staggered and highly complex project. BCQS delivered detailed transparency throughout construction resulting in relatively few headaches for a project of our size. Looking back on the project, I thoroughly enjoyed the process and the people. I simply would not undertake a development project in the BVI in the foreseeable future without partnering again with BCQS." - Thomas Cripps, Footyboots, LLC "I’m very satisfied with BCQS (BVI) on how they handled all the Project & Construction Management Services in the Construction from start to finish of our Beach Development Project in Virgin Gorda, BVI. The team were very thorough and professional rendering their services. Their knowledge of local Government processes and regulations and with local Contractors was instrumental in the success of our Project. I would gladly recommend BCQS (BVI) to anyone looking to build a facility in the BVI or on the surrounding Islands." - Jose M. Garcia “BCQS has consistently demonstrated their in-depth knowledge and understanding of the resort development process and they are always prepared to meet the AIB Bank’s requirements and client imposed deadlines, without compromising the quality of the service provided.” - Emil de Cuba, AIB Bank BCQS Statement of Experience : Hotel & Resort 30
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