Hospitality Brochure 2019-2020 - The UEA Portal

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Hospitality Brochure 2019-2020 - The UEA Portal
Hospitality Brochure 2019-2020

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hospitality Brochure 2019-2020 - The UEA Portal
Contact Us

                                                                                                       The Campus Kitchen Direct
                                                                                                       The hospitality office is open 08:00 - 16:00 Monday to Friday

                                                                                                       For bookings:
                                                                                                       W https://portal.uea.ac.uk/catering/event-and-
                                                                                                       hospitality-catering
                                                                                                       For further assistance:
                                                                                                       T      01603 592477
                                                                                                       The hospitality office is open 08.00 - 16.00 Monday to Friday

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hospitality Brochure 2019-2020 - The UEA Portal
Welcome                        4
                                                                                                   Hot Beverages & Sweet Treats   5
                                                                                                   Cold Beverages                 6
                                                                                                   Breakfast                      7
                                                                                                   Sandwiches & Wraps             8
                                                                                                   Light Bites                    9
                                                                                                   Delegate Lunches               10
                                                                                                   Salad Box & Focaccia Bread     11
                                                                                                   Salad Sharing Bowls            12

            Contents                                                                               Packed Lunch                   13
                                                                                                   Pizza                          14
                                                                                                   Gourmet Lunch                  15
                                                                                                   Canapés                        16
                                                                                                   Hot Fork Buffet                17
                                                                                                   Hot Fork Buffet Desserts       18
                                                                                                   Barbecue                       19
                                                                                                   Afternoon Tea                  20
                                                                                                   Drinks & Wine                  21,22,23
                                                                                                   Fine Dining                    24
                                                                                                   Vouchers                       25
                                                                                                   Terms & Conditions             26,27,28

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hospitality Brochure 2019-2020 - The UEA Portal
Welcome to The Campus Kitchen Direct

 The Campus Kitchen Direct offer a professional and quality
 food & beverage delivery service, campus-wide. Our
 hospitality team are on hand to guide you from initial
 enquiries through to event delivery.

 Whatever your occasion, from an informal coffee meeting,
 a small working lunch to a large drinks reception - we
 understand that every event is important. In this brochure
 you will find information about menu options available for
                                                                                                                               Welcome
 hospitality & events.

 Our mission is to offer a sustainable hospitality service and
 our talented chefs prepare a wide ranging variety of tastes
 and well balanced menus.

 We can also offer suitable alternatives for most dietary
 requirements. Please take a look inside our brochure and
 contact the team, who will be delighted to help.

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hospitality Brochure 2019-2020 - The UEA Portal
Hot Beverages &
Sweet Treats                                                               Delivered
                                                                           only

Coffee & tea                                                                £1.55
Freshly brewed Fairtrade coffee & tea selection

Biscuits                                                                    £0.45
Individually wrapped biscuits

Dietary biscuits                                                            £0.70
Vegan, dairy free & gluten free biscuit

Tray bake selection
Caramel shortbread | Flapjack | Chocolate brownie
                                                                            £1.50                                                 Hot
Vegan & gluten free option available

Home baked cookie
Milk chocolate chip | White chocolate chip
                                                                            £1.00                                              Beverages
Assorted pastries
Croissant | Pain au chocolat | Raspberry croissant
                                                                            £1.30                                               & sweet
Vegan option available

Homemade sponge cake
Victoria | Lemon | Chocolate
                                                                            £2.50                                                treats
Mini cake selection                                                         £4.35
Victoria sponge | Chocolate brownie | Fruit scone

Classic homemade personalised celebration cake                              £30.00
14-16 slices (please specify details when ordering

Large personalised luxury celebration cake                                  £60.00
22-24 slices (please specify details when ordering)

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hospitality Brochure 2019-2020 - The UEA Portal
Cold Beverages
                                                                         Delivered
                                                                         only
 1 litre pure still water                                                £1.70
 Serves 4-5

 1 litre pure sparkling water                                            £1.70
 Serves 4-5

 Mineral water 500ml                                                     £1.20
        Still | Sparkling
        (please specify when ordering)
                                                                                                                                 Cold
 1 litre jug pure fruit juice                                            £2.50
                                                                                                                               Beverages
 Serves 4-5
        Apple | Orange
        (please specify when ordering)

 1 litre jug Norfolk Cordials                                            £2.25
 Serves 4-5
        Wild Elderflower | Strawberry & Lime |
        Rhubarb, Orange & Ginger
        Still or sparkling available
        (please specify when ordering)

 Fizzy drinks (330ml can)                                                £1.30
        Coke | Diet Coke | Sprite Zero| Fanta Orange
        (please specify when ordering)

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hospitality Brochure 2019-2020 - The UEA Portal
Breakfast                                                           Delivered
                                                                          only

       Norfolk cured back bacon in floured bap                             £2.00

       Grilled Cumberland sausage in floured bap                           £2.00

       Roasted mushroom & slow roasted plum tomato in                      £2.00
       floured bap
       Vegan option available
                                                                                                                               Breakfast
                                      Served with tomato ketchup & brown sauce

       Seasonal fruit platter per person                                   £1.55

       Assorted pastries                                                   £1.30
       Croissant | Pain au chocolat | Raspberry croissant
       Vegan option available

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hospitality Brochure 2019-2020 - The UEA Portal
Sandwiches & Wraps
(minimum order of 5 people)
                                                                             Delivered
                                                                             only

Sandwiches (1 round per person)                                              £3.25
Fillings may vary, to include a selection of meat, fish & vegetarian
Gluten free options available

Tuna mayonnaise, cucumber
Wiltshire ham, mustard
Chicken, mayonnaise, black pepper, rocket
Cheese Ploughman’s
Egg mayonnaise, tomato
Onion bhaji, mango chutney, baby spinach
Houmous, roasted Mediterranean vegetables
                                                                                                                               Sandwiches
                                                                                                                                 & wraps
Wraps (1 round per person)                                                   £3.25
Fillings may vary, and will include a selection of meat, fish & vegetarian
Gluten free options available

Tuna mayonnaise, sweetcorn
Wiltshire ham, wholegrain mustard mayonnaise, salad
Coronation chicken, mango chutney, coriander, baby spinach
Mozzarella, tomato, baby spinach, pesto mayonnaise
Cheese Ploughman’s
Falafel, houmous, rocket, red pepper
Spiced pepper, chickpea, baby spinach

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hospitality Brochure 2019-2020 - The UEA Portal
Light Bites per person
We recommend that if you are adding light bites to accompany sandwiches or wraps,
that you choose a minimum of 3 choices. If you are ordering light bites on their own,
we recommend 8 choices                                                       Delivered
                                                                            only
Mini pork pie                                                               £0.90
Scotch egg (half per person)                                                £0.90
Brie & sundried tomato quiche                                               £1.15
Vegetable crudités, houmous                                                 £2.25
Tomato & mozzarella skewers (2 per person)                                  £2.15
Cheese twist
Falafel, houmous (2 per person)
                                                                            £1.50
                                                                            £1.60
                                                                                                                               Light Bites
Spiced pakoras, sweet chilli dip (2 per person)                             £1.60
Honey & mustard mini chipolatas (2 per person)                              £1.20
Vegetable samosas, mango chutney (2 per person)                             £1.35
Sausage rolls (2 per person)                                                £1.35
Chicken skewer                                                              £1.35
Prawn filo, sweet chilli dip (2 per person)                                 £1.35
Tortilla chips, guacamole, salsa                                            £1.15
Hand cooked crisps                                                          £1.35
Vegetable crisps                                                            £1.35
Crisps                                                                      £0.90
Macarons (2 per person)                                                     £1.65
Home baked cookie                                                           £1.00
Seasonal fruit platter                                                      £1.55
Whole fruit (per piece)                                                     £0.60

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hospitality Brochure 2019-2020 - The UEA Portal
Delegate lunches
Perfect for multi-day conferences and events
                                                                           Set up £8.45 per person
                                                                   Delivered only £7.60 per person
Monday
Wholemeal bread | Sourdough | Wiltshire ham, mustard | Tuna mayonnaise, sweetcorn |Cheese Ploughman’s
|Falafel, houmous, rocket, red pepper

Sea salt handcooked crisps |Salt and cider vinegar handcooked crisps
Seasonal fruit platter | Caramel shortbread

Tuesday
Baguettes | Spinach wraps | Chicken, mayonnaise, black pepper, rocket | Smoked salmon, cream cheese |

                                                                                                                               Delegate
Egg mayonnaise, tomato| Onion bhaji, mango chutney, baby spinach
Sea salt handcooked crisps | Vegetable crisps
Whole fruit | Chocolate tiffin

Wednesday
Bloomers | Bagels | Wiltshire ham, wholegrain mustard mayonnaise, salad | Tuna mayonnaise, sweetcorn
                                                                                                                               Lunches
| Mozzarella, tomato, baby spinach, pesto mayonnaise | Spiced pepper, chickpea, baby spinach
Sea salt handcooked crisps | Thai sweet chilli handcooked crisps

Seasonal fruit platter | Flapjack

Thursday
Soft white | Beetroot wraps |Coronation chicken | Smoked salmon, cream cheese | Cheese Ploughman’s |
Roasted Mediterranean vegetable, houmous
Sea salt handcooked crisps | Tortilla chips

Whole fruit | Cherry bakewell

Friday
Ciabattas | Flatbreads | Wiltshire ham, mustard | Tuna mayonnaise, sweetcorn | Egg mayonnaise, tomato|
Falafel, houmous, rocket, red pepper
Sea salt handcooked crisps | Popcorn

Seasonal fruit platter |Chocolate brownie

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Salad Box & Focaccia Bread per person
                                                                                          Delivered
                                                                                          only

  Italian bean                                                                            £4.45
  Green beans, potato, tomato, basil, red onion, carrot, lemon juice, olive oil, cherry
  tomato focaccia

  Greek                                                                                   £4.45
  Fresh tomatoes, cucumber, pepper, red onion, olives, feta cheese, oregano, cherry
  tomato focaccia                                                                                                              Salad Box
  Chicken Caesar                                                                          £4.45

                                                                                                                               & Focaccia
  Grilled chicken, baby gem lettuce, Caesar dressing, Parmesan, croutons, cherry
  tomato focaccia

  Moroccan carnival couscous                                                              £4.45
  Giant couscous, cumin, chilli, oil, turmeric, pepper, sultanas, coriander,
  pomegranate, peach, cherry tomato focaccia

  Thai sticky shredded beef                                                               £4.45
                                                                                                                                 bread
  Carrot, cabbage, onion, sweet chilli dressing, shredded beef, peppers, coriander,
  chilli, cherry tomato focaccia

  New York deli style                                                                     £4.45
  Rocket, wholegrain mustard, potato, pastrami, gherkins, black pepper, red chard,
  tomatoes, cherry tomato focaccia

  Sweet balsamic, sundried tomato & black olive                                           £4.45
  Butternut squash, red onion, olives, sundried tomatoes, rocket, chard, balsamic
  vinegar, cherry tomato focaccia

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Salad Sharing Bowls
  Each bowl serves 5 people
                                                                                      Delivered
                                                                                      only

  Italian bean                                                                        £16.80
  Green beans, potato, tomato, basil, red onion, carrot, lemon juice, olive oil

  Greek                                                                               £16.80
  Fresh tomatoes, cucumber, pepper, red onion, olives, feta cheese, oregano
                                                                                                                                Salad
  Chicken Caesar                                                                      £16.80
  Grilled chicken, baby gem lettuce, Caesar dressing, Parmesan, croutons

  Moroccan carnival couscous                                                          £16.80
                                                                                                                               sharing
  Giant couscous, cumin, chilli, oil, turmeric, pepper, sultanas, coriander,

                                                                                                                                Bowls
  pomegranate, peach

  Thai sticky shredded beef                                                           £16.80
  Carrot, cabbage, onion, sweet chilli dressing, shredded beef, peppers, coriander,
  chilli

  New York deli style                                                                 £16.80
  Rocket, wholegrain mustard, potato, pastrami, gherkins, black pepper, red chard,
  tomatoes

  Sweet balsamic, sundried tomato & black olive                                       £16.80
  Butternut squash, red onion, olives, sundried tomatoes, rocket, chard, balsamic
  vinegar

  Cherry tomato focaccia slice                                                        £0.90

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Packed Lunch per person
                                                                    Delivered
                                                                      only
  Classic packed lunch                                              £5.70
  Sandwich
  Whole fruit
  Crisps
                                                                                                                               Packed
  Mineral water

                                                                                                                               lunch
  Premium packed lunch                                              £7.70
  Filled tortilla wrap
  Whole fruit
  Crisps
  Cookie
  Mineral water
  Fruit juice carton

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Pizza price per pizza

    Meat 12” (8 slices)
    Pepperoni                                               £10.00
    BBQ chicken                                             £10.00

    Vegetarian 12” (8 slices)
    Four cheese                                             £10.00
                                                                                                                               Pizza
    Four cheese & mushroom                                  £10.00

    Gluten free 9” (8 slices)
    Margherita                                              £8.50

    Vegan pizza 9” (8 slices)
    One Planet Three Sheese® Margherita                     £10.00
    One Planet Exotic Funghi Feast                          £10.00

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Gourmet Lunch per person
                                                                        £19.95

 Sesame, chilli & lime chicken
 Filo prawns, sweet chilli dip
 Roasted butternut squash, red onion, sage, goats cheese,
 sourdough flatbread
 Indian spiced pakoras, mango salsa, coriander

 Asian noodle salad                                                                                                            Gourmet
 Greek salad
 Moroccan giant couscous salad                                                                                                  Lunch
 Mixed leaves
 Warm artisan breads

 Lemon curd tart
 Fresh fruit platter

 Freshly brewed Fairtrade coffee & tea selection
 Still or sparkling mineral water

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Canapés price per canapé
  Choose 6 types per person

  Asian fried beef salad, filo basket                                      £2.40

  Chicken satay, peanut sauce                                              £2.40

  Smoked bacon, cheddar tartlet                                            £2.40

  Tamarind glazed tiger prawns                                             £2.40                                               Canapés
  Smoked mackerel pate, brioche toast                                      £2.40

  Crab, chilli & lime cake                                                 £2.40

  Smoked salmon mousse, pumpernickel                                       £2.40

  Roast pepper, courgette, basil tapenade on sour dough croute             £2.40

  Cumin, coriander & onion bhaji                                           £2.40

  Red onion chutney & goat’s cheese tartlet                                £2.40

  Lemon tart                                                               £2.40

  Rich chocolate tart                                                      £2.40

  Fruit tart                                                               £2.40

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hot Fork Buffet
 Minimum of 12 people per order

 Please choose one meat dish & one vegetarian dish per order

 Beef lasagne, garlic bread, salad                                      £10.50

 Chicken katsu, sticky rice                                             £10.50

 Beef rendang, jasmine rice                                             £10.50
                                                                                                                               Hot Fork
 Moroccan chicken tagine, lemon & parsley couscous                      £10.50

 Pork & leek casserole, mashed potato, seasonal vegetables              £10.50                                                 Buffets
 Chicken, mushroom, Parmesan, rocket, penne pasta                       £10.50

 Fish pie topped with Colman’s Mustard mash, fine beans                 £10.50

 Moroccan vegetable tagine, lemon & parsley couscous                    £10.50

 Roast vegetable lasagne, garlic bread, salad                           £10.50

 Thai green vegetable curry, jasmine rice                               £10.50

 Spinach & goats cheese gnocchi, salad                                  £10.50

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Hot Fork Buffet Desserts
 Minimum of 12 people per order

 Baked vanilla cheesecake                                           £4.00

 Warm chocolate brownie                                             £4.00

 Lemon tart

 Cherry Bakewell tart
                                                                    £4.00

                                                                    £4.00
                                                                                                                               Hot fork
 Fruit platter                                                      £4.00                                                       Buffet
 Gluten free & vegan choices available
                                                                                                                               Desserts

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Barbecue
   Minimum of 40 people per order

   Classic                                          £10.00
   Seeded buns, finger rolls, fried onions, cheese, selection of sauces
   Quarter pounder beef burger
   Local butcher’s jumbo sausage
   Vegan sausage
   Vegan burger
   Sides             House salad
                     Coleslaw
                                                                                                                               Barbecue
   Premium                                          £15.50
   Brioche buns, pretzel rolls, fried onions, cheese, selection of sauces

   Quarter pounder beef burger
   Local butcher’s jumbo sausage
   Malaysian style chicken thigh
   Halloumi & vegetable kebab
   Vegan burger
   Vegan sausage
   Sides             Houmous & flatbread
                     Coleslaw
                     Corn on the cob
                     Tomato & cucumber salad

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Afternoon Tea
Classic                                Prosecco
£16.00 for one person                  £21.00 for one person
£29.00 for two people                  £39.00 for two people

Finger sandwiches
Local ham & mustard
Smoked salmon, cream cheese, cucumber
                                                                                                                               Afternoon
Egg mayonnaise & rocket

Selection of patisserie
                                                                                                                                   Tea
Victoria sponge, mini lemon tart, macarons, chocolate brownie

Fruit scone
Essex Tiptree strawberry jam, Cornish clotted cream

A selection of teas or freshly brewed Fairtrade coffee

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Drinks & Wine
Drinks
Jug of Pimms (serves 6)                                           £23.50

Artisan canned beer (please specify when ordering)                £3.15
Chelsea Blonde | Beyond the Pale | London Bohemia

Sparkling wine & champagne                                                                                                     Drinks &
Tosti Prosecco, Italy
Well-balanced and refreshing with a delicate almond note.
                                                                  £24.50
                                                                                                                                Wine
Brut Baron De Marck NV, France                                    £53.50
A pure, soft champagne with a stylish character. Its fruit is
fresh & appealing, bursting with apples & lemons. An
uplifting note of freshly baked brioche adds complexity &
class to an elegantly balanced palate.

Rosé

Desert Rose White Zinfandel, USA                                   £16.50

Fruity on the nose, with intense strawberry & citrus notes.
A light & refreshing White Zinfandel, with a smooth, sweet
finish.

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
White wine
Elevado Sauvignon Blanc, Chile House White                                £16.50
Zesty with a crisp, refreshing acidity. Strong aromas of field herbs,
gooseberry & lemon on the nose with slight hints of melon &
grapefruit coming through on the palate.

Il Molo Pinot Grigio, Italy                                               £17.00
Straw in colour, with an intensely floral fragrance and a ripe green
fruit character & aroma. Steely mineral tones balance the acidity &
add a pleasingly dry crispness.

Les Mougeottes IGP Pays d’Oc Chardonnay, France                           £19.50

                                                                                                                               Wine
Lemon & vanilla on the nose with a round, fruity body & a hint of
vanilla oak character.

Viognier IGP Pays d’Oc, Leduc, France                                     £20.00
A vibrant, luminous colour with green hues. On the nose, peach,
apricot & almond aromas prevail with a refreshing yet fruity palate
& a smooth, round finish.

Mack & Collie Sauvignon Blanc, New Zealand                                £21.00
A herby, bright Sauvignon, brimming with crisp acidity & tangy
citrus flavours. On the nose, some tropical fruits burst through
adding depths of passionfruit & melon to the wine.

Albariño, Spain                                                           £29.00
On the nose, tropical notes of pineapple & passionfruit intersperse
with golden apple & stone fruits. A refined palate displays nuances
of apricot, mango & a delicious tropical fruit finish.

Caleo Pecorino IGT Terre di Chieti Caleo, Italy                           £31.00
A full bodied wine with bags of character. Fresh aromas of peach
& passionfruit with a honeyed, layered nutty charm

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Red wine

Homeward Bound Shiraz, Australia House Red                          £16.50
Brimming with aromas of crushed black cherries, this Shiraz is
smooth & textured with dark chocolate & lively spices
bursting through on the palate.

Bodegas Santa Ana Malbec, Argentina                                 £17.50
Lively red colour with violet hues. Intense aromas of fruits
such as plums & cherries.

Longue Roche Merlot, IGP Pays d'Oc, France                          £18.00
Soft & elegant with ripe damson fruit character, subtle tannin
& a long elegant finish.

Boheme Primitivo Puglia, Italy                                      £18.50
                                                                                                                               Wine
Rich aromas of plum & black cherry with spicy notes of
cracked black pepper. A charming, well balanced wine with a
velvety texture & intense black forest & damson fruits.

Rioja Crianza, Ramón Bilbao, Spain                                  £21.00
A youthful, ruby-red wine. Blackcurrants & hints of
blackberry on the nose with spicy nuances of cumin, vanilla &
cinnamon emerging on the palate.

MadFish Pinot Noir, Australia                                       £26.00
A bouquet of damask rose, cherry & spice. Vibrant &
succulent cherry fruit with underlying savoury mushroom
notes fill the palate. This wine has a silky texture, a fine
thread of acidity & soft mouth-filling tannins.

Fleurie La Bonne Dame, Jean Tête, France                            £31.00
Stylish & polished, this medium-bodied red is soft & supple
with good acidity supporting vivid forest fruit flavours. The
finish is elegant and dry.

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Fine Dining

The Campus Kitchen Direct are pleased to cater for your
special events, from canapés receptions to formal lunches &                                                                     Fine
dinners.

Our skilled chefs prepare exquisite meals using fresh, local ingredients &
                                                                                                                               Dining
together with the hospitality team, we will ensure that your every need is met.

To find out more about our fine dining service, please contact the team who
will be delighted to provide you with menus & quotes.

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Vouchers
Did you know you can buy vouchers to use in any of our Campus
Kitchen outlets?
If you are entertaining and would like your guests to dine in any of our outlets
across campus, why not make it simple and order vouchers?
You determine the value of the voucher & the quantity needed. Alternatively
the vouchers can be for a specific item, such as a hot drink

How to order
Email the hospitality team - hospitality@uea.ac.uk
Please let us know the following details:
             - Number of vouchers required                                                                                     Vouchers
             - Outlet you wish the vouchers to be for
             - The date on which the vouchers are to be used &
              intended time of visit (if possible)
             - Value of vouchers
             - Cost code

We will then process your order - once confirmed, you will receive an email
from the team confirming your order & ask for the best way to deliver your
vouchers to you!

Please check our outlet opening times on the portal to ensure that they are
operating at the times you require.

Voucher terms & conditions
Vouchers are valid for one use on the date shown only & are not transferable
or refundable. Vouchers will be collected at the tills & no change or cash
alterative will be given. Requests for vouchers must be made 3 days in advance
so we have sufficient time to deliver them for you.

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Terms & Conditions
Contacting the team
Office opening hours are 08.00 - 16.00 Monday to Friday (not including bank holidays).
You can contact the Duty Manager on 07467338189 out of hours.

Confirming your booking
Once your order has been confirmed, you will be sent a booking sheet detailing the items ordered & the
delivery details. Please check all information on the sheet is correct.
Late bookings
We ask that bookings are made 2 working days in advance, but understand that on occasion, bookings
need to be made at the last minute. Bookings made with less than 2 working days must be made by
telephone. We will always endeavour to do our best at short notice, but please be aware this may affect
the delivery times or items available. We respectfully reserve the right to refuse any requests that do
not reach the appropriate contact within the notice period.
We require 2 weeks’ notice for weekend bookings, and 1 weeks’ notice for fine dining, canapés & hot
fork buffets.
                                                                                                                                Terms &
A late delivery charge of £15.00 will be applied per delivery with less than 48 working hours’ notice.
Minimum orders
All bookings between 08.00 - 17.00 will be subject to a minimum spend of £15.00 per delivery.
                                                                                                                               conditions
Any bookings made outside of these times (before 08.00, after 17.00, or at weekends) will be subject to
a minimum spend of £50.00.
Any events held in Vista require a minimum spend of £250.

Changes to your booking
If you need to amend an order prior to your event, please contact the hospitality team & we will make
the changes you require. You will then be sent the updated booking sheet. Please be aware that revising
your order may change the total cost. A reduction in numbers within 2 working days will incur 100% of
the original charge.
Cancellations
In the unfortunate event that you need to cancel your booking, no charge will be incurred for catering if
we are notified at least 3 working days before the date of the booking. Cancellation after this time will
incur a charge of 50% of the total order price & cancellation within 2 working days of the event will incur
100% charge.
Please note that cancellations of canapé orders, fine dining or hot fork buffet require 3 days notice or
100% charge will be incurred.
Cancellations must be confirmed by email.

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
‘Delivered only’ or ‘delivered & set up’
If you are happy to have your catering delivered only, then please specify when you place your order. This
means your catering will be delivered in crates inside/outside the room & not set up. We kindly ask that
when finished, your catering is cleared back onto the crates ready for our team to collect. Failure to do so
will result in a clearing charge. There is a 10% increase on top of delivered only prices for service of setup.

Delivery
We strongly recommend that all customers request their orders to be delivered to a room rather than an
entrance/foyer area. We cannot be held responsible for any missing items after delivery.

There are a small number of areas on campus where, due to health and safety regulations, we are unable to
provide a delivery service. We are able to access all areas of campus where our trollies can be wheeled.
Where applicable, we would be happy to suggest a suitable alternative location. In particular, please note
that we do not deliver to Edith Cavell or Sportspark.

We reserve the right to substitute any item ordered. We will ensure that it is an equivalent or similar
product to the one replaced. Wherever possible we will endeavour to inform you before the delivery.

Equipment
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Please note that it is the customers responsibility to organise the provision & setting up of tables prior to
catering being delivered. If a table is not available & the room is occupied or locked, the order will be left in
the trolley for you outside the room. If the room is locked or occupied after your booking then please leave
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your catering outside the room ready for collection.

Any bookings with numbers of 50 or more will be provided on disposable crockery. If you would like your
order on china crockery, please let us know at least a week before the event & we will aim to accommodate
where possible.
Linen is not included with your order. If you would like linen such as tablecloths or napkins, please let the
team know & we will be pleased to provide for you at an additional charge. Disposable napkins & slip cloths
are included as standard.
We aim to collect all equipment on the same day. However, if this isn't possible, by 09.00 the next
working day. Please provide a collection time when requesting your booking.
Customers are responsible for our equipment whilst in their care. Any damage or lost equipment will be
recorded & we request its return within 7 days. If it is not returned within this time, a charge for the
equipment will apply.
In an attempt to reduce our glass use, all water for hospitality is supplied in re-useable bottles. A charge of
£5.00 per bottle will be levied to the booking if these bottles are not returned within 7 days.
All charges will be processed after the event using the UEA code supplied when the order was placed.

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
Allergens, special dietary requirements & food safety
All allergen information is availably on request. We are able to cater for most dietary requirements,
please advise at the time of your booking.
The Campus Kitchen use nominated suppliers for all it’s food products & therefore cannot accept
responsibility for any food or drink items not purchased by us.
To ensure our food remains in perfect condition, we will always leave it covered/wrapped unless
otherwise requested by a the customer at the time of delivery. Food deteriorates when left out at
room temperature, so to adhere to food safety regulations we advise all food is consumed within 2 to
4 hours of delivery.
Please be aware that our products may contain traces of any of the 14 allergens.
In addition, please be aware that our chefs do cook with nuts in our kitchens so we cannot guarantee
there won’t be a trace of nuts in our food.

Staffing
Staff costs are inclusive with all orders to set up the catering, check the event if necessary & clear
down at the end of the event. If you would like a member of staff to stay throughout your event, this
will be charged at £15.00 per hour, per staff member.
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Please be aware two weeks notice is required for served functions.

Payment via invoice
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Please note that VAT is chargeable to customers paying via invoice rather than an internal UEA code.
The VAT will be added to the total cost that is shown on the confirmation that we send you at time of
booking. A separate invoice will be sent to you via UEA Finance after the event.

UEA Conferences
UEA Hospitality works in partnership with UEA Conferences for internally organised events as well as
those for external clients, which require the organisational skills and services of the UEA Conferences
team. If you are planning an event with UEA Conferences, your catering requirements will be man-
aged by them.
Any queries regarding menus & pricing should be directed to conferences@uea.ac.uk

Sale or return on wine
We offer sale or return on unopened bottles of our house wine only, provided they are returned to us
by 2pm the next working day after your event. Items not returned within this time will be chargeable.

Allergen advice Due to the way our food is prepared it is not possible to guarantee the absence of allergens in our products
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