HOSPITAL GUIDE - Thomson Medical

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HOSPITAL GUIDE - Thomson Medical
REGISTER

           H O S P I TA L G U I D E
           www.thomsonmedical.com
HOSPITAL GUIDE - Thomson Medical
6
                PAGE
                           PRE-ADMISSION
                       • What To Bring For Your Stay

                                                         8
                                                          PAGE
                            ADMISSION DAY
                • What To Bring For Admission Registration
                              • Admission Time
          • Medishield-Approved Private Integrated Shield Plan (IP)
• Medishield Coverage For New-Borns with Congenital & Neonatal Conditions
                                  • Deposit
                        • Estimation Of Hospital Bill
                        • Use Of Medisave Account
                    • Medisave Maternity Package (MMP)

              12
                PAGE     YOUR STAY WITH US
                             • Room Facilities
                                   • Meals
                         • Television Programmes
                              • Visiting Hours
                     • Companion Accommodation
                            • Car Park Facilities
                  • Getting To Thomson Medical Centre
                       • If You Are Having A Baby

              DISCHARGE & PAYMENT PROCEDURES
                               • Discharge Time

              21
                 PAGE
                          • Discharge Procedures
                        • Payment Of Hospital Bills
                            • Maternity Patients
        • New Birth Registration Features For Singaporean Parents
                             • Birth Registration
                              • Operating Hours
                                   • Charges
                            • Baby Bonus Online
                    • Patient Evaluation Questionnaire

                                                       24
                                                        PAGE

                    OUR SERVICES & FACILITIES
HOSPITAL GUIDE - Thomson Medical
THOMSON SIGNATURE 8                                                                                  WELCOME TO
                                                                                                THOMSON MEDICAL CENTRE
    MATERNITY SAVINGS
    Our specially-designed maternity programmes (First/Subsequent Born
    Incentive) gives you access to member rates and exciting member privileges.

    SIGNATURE FISH & PAPAYA SOUP
    Drinking hot soup before breastfeeding is known to help increase your milk
    supply. The fish and papaya soup is packed with protein, vitamins and minerals
    to aid in production of breast milk, and is served mid-morning to all mothers.

    ACCESS TO LACTATION SUPPORT
    All mothers will be visited by a lactation consultant, who will support and
    assist you to breastfeed successfully and confidently.

    PREPARING YOU BEFORE YOU GO HOME
    Build your confidence for a good start to your parenthood journey. Our nurses
    will ensure that you receive hands-on training on essential baby care.

    LONGAN & RED DATE TEA
    We support your confinement tradition. All mummies can request for free-
    flow Longan and Red Date Tea after your delivery.

    WARM PERSONALISED FAREWELL
    We are glad to be part of your new bundle of joy. Our nurses will assist you to
    carry your baby and accompany you to the hospital lobby on your way home.

    FOLLOW UP CALLS                                                                   Thank you for choosing   This booklet provides information on our
                                                                                                               admission procedures and services to
    Our Thomson Angel nurses will follow up in 48 hours and one month post            Thomson Medical Centre
                                                                                                               make your stay with us a pleasant and
    discharge on how you are coping with your new baby, and if you need               as your preferred        comfortable one. Should you require any
    further assistance with breastfeeding.
                                                                                      healthcare partner.      information that is not found in this
    LOYALTY PROGRAMME TO REWARD YOUR HEALTH                                                                    booklet, please feel free to approach any
    As a Thomson Medical patient, you will get a Thomson Celebrating Life                                      member of our staff who will be most happy
    membership for free, gain access to a wide range of ways to improve your                                   to assist you.
    health and lifestyle, choose how to redeem your points for benefits, and take
    charge of your medical records.                                                                                     Information is correct at time of printing 12/2019.

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HOSPITAL GUIDE - Thomson Medical
PRE-ADMISSION                                      WHAT TO BRING FOR YOUR STAY?
                                                   For maternity patients, you may wish to pack the following items:
                                                   • Bedroom slippers (for patients in shared rooms)
Patients who have booked their admission           • Cardigan
date are encouraged to pre-register with us        • Maternity bras without underwire support
as early as possible. This will ensure a smooth    • Personal nightgowns (front-open type for easier breastfeeding)
and hassle-free admission process.                 • Polythene bags (for your soiled clothes)
                                                   • Socks (optional)
Pre-registration can be done online or in person   • Disposable underwear
at our 24-hour Patient Service Centre located      • Personal toiletries
in the hospital lobby.                             • Mittens and booties
                                                   • Hair ties and hair brush
                                                   • Cell phone charger / Power bank
Pre-admission tests ordered by your doctor
                                                   • Personal breast pump (optional)
can be done one day prior to admission or
                                                   • Comfortable going-home clothes for mother and baby
on the same day as your admission. Your
doctor will be able to advise you accordingly.     Note: It is advisable to have your hospital bag packed two to four weeks prior to
                                                   your estimated delivery date.

                                                   We will provide the following for you and your newborn baby:

                                                       • Baby bath basin                                 • Baby wash
                                                         • Baby romper                               • Disposable diapers
                                                         • Newborn hat                             • A box of tissue paper
                                                      • Wrapping blanket                                  • Wet wipes
                                                   • Diaper protective cream                         • Sterile cotton balls
                                                      • Baby botton balm                          • Cord spirit / Spirit swab
                                                         • Nipple cream                                • Feminine wash
                                                          • Baby lotion

                                                   Basic toiletries throughout your stay will be provided. However,
                                                   you may also wish to bring along your personal clothing, cosmetics
                                                   and other toiletries during your stay. We advise against bringing
                                                   large sums of cash or valuables.
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HOSPITAL GUIDE - Thomson Medical
ADMISSION DAY
Registration for admission is done at          We can only confirm the availability of      MEDISHIELD-APPROVED PRIVATE                     MEDISHIELD COVERAGE FOR
the 24-hour Patient Service Centre located     your preferred room type on the day of       INTEGRATED SHIELD PLAN (IP)                     NEW-BORNS WITH CONGENITAL &
in the Hospital Lobby. If you have not pre-    admission. If we are unable to provide the   Thomson Medical Centre is Medisave              NEONATAL CONDITIONS
registered, you are required to complete       room type of your choice at the time of      accredited. Patients can use their Medisave     From 1 March 2013, all Singaporean babies
the necessary registration documentation.      admission, we will transfer you to your      and/or Medishield – Approved Private            will be covered from birth for congenital
                                               preferred room choice once it becomes        Integrated Shield Plan (IP) offered by          and neonatal conditions under Medishield.
                                               available.                                   private insurers to pay for hospital charges.   The births must be registered within 42 days
                                                                                                                                            from birth and are automatically included
                                                                                            An electronic Letter of Guarantee (e-LOG)       in the extended coverage under Medishield
WHAT TO BRING FOR ADMISSION REGISTRATION?                                                   may be provided by your private insurer.        from birth. The coverage is subject to prevailing
a Admission Letter from your doctor                                                         Through successful e-LOG, the hospital          Medishield claim limits on deductible and
b Parents’ Identity Card                                                                    will waive admission deposits up to the         co-insurance.
c Birth Certificate (for patients below 12 years of age)                                    stated limit. This will help you to minimise
d Passport (if you are a foreigner)                                                         upfront payment. The patient is required
                                                                                            to pay the hospital bill and doctors’ fee in    DEPOSIT
e Spouse to produce item (b) or (d) for maternity cases
                                                                                            full, upon hospital discharge.                  A deposit is required at the time of
f Letter of Guarantee from your company/insurance company (if applicable).
                                                                                                                                            admission. The amount will vary depending
  If your company/insurance company has direct billing arrangements with the
                                                                                                                                            on the choice of accommodation, type of
  hospital, you must provide the hospital with a letter of guarantee/hospitalisation
                                                                                                                                            operation/procedure, estimated length of
  card from your company/insurance company. Your name, Identity Card/Passport
                                                                                                                                            stay and utilisation of Medisave. You may
  number and room type must be stated. A letter of guarantee from your company/
                                                                                                                                            pay for the deposit by NETS, cash, credit
  insurance company that does not contain credit arrangements with the hospital
                                                                                                                                            card (VISA, Mastercard).
  will not be accepted.

ADMISSION TIME

    Elective Surgery and Day Surgery
Admission registration should be done two hours before the time of surgery.

To avoid unnecessary delays, please be punctual so that admission procedures
and any required tests may be completed ahead of the surgery.

    Delivery and Paediatric Cases
Your doctor will advise you on the check-in time for admission.
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HOSPITAL GUIDE - Thomson Medical
ESTIMATION OF HOSPITAL BILL                                                                 MEDISAVE MATERNITY PACKAGE (MMP)
Kindly request the surgical code of the
procedure you will be undergoing from                                                       The Government introduced the Medisave
your doctor.                                                                                Maternity Package (MMP) in August
                                                                                            2004 to further help couples with
The estimate of the hospital bill prior to                                                  delivery expenses as well as pre-delivery
your admission/surgery is based on the                                                      medical expenses such as consultations,
average of past admissions. Your actual                                                     diagnostics and medication charges.
hospital bill may vary significantly from
this estimate depending on individual                                                       An additional $900 from your Medisave
circumstances, medical conditions and                                                       account can be utilised, provided that
treatment. Please note this estimate does                                                   the original receipts for pre-delivery
not include specialist’s professional fees.                                                 expenses are submitted to the Hospital
                                                                                            upon admission. An administrative
USE OF MEDISAVE ACCOUNT                                                                     fee will be levied if the submission of
If you wish to utilise Medisave to settle                                                   original receipts is made seven days
your hospital bill, the Medical Claims                                                      after the patient’s discharge.
Authorisation Form (MCAF) needs to be
completed and signed by the Medisave
account holder. The Medisave account holder
must bring along his/her Identity Card.
Your Medisave may also be used to pay for
surgical procedures. The maximum withdrawal
limit is set in accordance to the type of
surgical operation.

      FOR INPATIENT ADMISSION                 The use of Medisave has now been extended
                                              for deliveries of the 5 th and higher birth
       Maximum medisave                       order, regardless of your spouse or your
            withdrawal                        own Medisave balance.
     limit for hospitalisation

      S$
              450
                per day

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HOSPITAL GUIDE - Thomson Medical
YOUR STAY WITH US
                                                                                              that are nutritious. We serve premium          COMPANION ACCOMMODATION
                                                                                              Kinmemai Better White and Better Brown         Your spouse or a relative may accompany
                                                                                              Japanese rice, which have fewer calories and   you overnight if you are occupying a
                                                                                              more dietary fibre than conventional rice.     private suite or single room. Companion
                                                                                                                                             accommodation is not available for two or
                                                                                              Visitors can choose to have their meals        four-bedded rooms.
                                                                                              either at Delifrance or the Cafeteria, both
                                                                                              conveniently located in the hospital lobby.    For paediatric patients, one adult companion
                                                                                                                                             may accompany the child overnight. This
                                                                                              TELEVISION PROGRAMMES                          applies to single, two-bedded and four-
                                                                                              Local television programmes and selected       bedded rooms. Please refer to our Hospital
                                                                                              cable TV channels are available on the TV      Rates and Charges leaflet or consult our
                                                                                              set in your room. An In-House Education        staff at the Patient Service Centre for
                                                                                              Programme is available on Channel 1.           charges on companion accommodation.
                                                                                              Please refer to the TV guide provided.
                                                                                                                                             To request for companion accommodation,
                                                                                              VISITING HOURS                                 please approach any one of the ward
                                                                                              8:00am – 2:00pm and                            nurses for assistance.
                                                                                              4:00pm – 8:00pm daily
ROOM FACILITIES                                NUTRITION                                                                                     CAR PARK FACILITIES
When you have completed your admission         Breakfast, lunch and dinner will be provided   A maximum of four visitors are allowed at      On-site parking is available at our hospital
registration, our porters will accompany       during your stay with us. Please refer to      any one time during the visiting hours for     in the mechanised basement car park and
you to the ward. You will then be briefed      our menu for the meal selections. If you       each patient.                                  open-air car park at prevailing car park
by our nursing staff on the room and ward      have any special dietary requirements,                                                        charges. Prevailing URA car park charges
facilities.                                    please inform the ward staff in advance for    Visiting hours should be strictly observed     apply for off-site parking.
                                               arrangements to be made.                       in order for patients to get maximum rest
Your room has been specially designed to                                                      for a speedy recovery. Patients occupying      Free parking for all hospital admissions.
offer you the comfort and ambience of a        Apart from a standard menu to choose from,     shared rooms should keep their visitors        • Limited to ONE vehicle only
resort. Each room is air-conditioned with an   mothers who deliver with us are served         to two at any given time in order to avoid     • Unlimited entry and exit during stay
en-suite bathroom. Amenities such as WiFi,     complimentary Thomson’s signature Fish         disturbing other patients.
telephone, nurse-call system and television    and Papaya soup, and Longan and Red
with cable programmes are provided.            Dates Tea.

Please do not hesitate to use the nurse-call   To ensure that our patients have a smoother
button should you require any assistance.      recovery, we provide healthier meal options

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HOSPITAL GUIDE - Thomson Medical
DELIVERY SUITE                                                                        THOMSON FAMILY SUITE
• Staffed by experienced team of nurses and well-trained staff                        •   Served by a dedicated team of staff
• Only private hospital in Singapore with facilities for water birth                  •   Complimentary first companion accommodation with meals
                                                                                      •   Equipped with personal safe and mini fridge
                                                                                      •   Complimentary car park coupons

                                                                                      PREMIER SUITE
PATIENT ROOMS
Our rooms have been specially designed to The package includes TMC’s Signature Fish
offer you the comfort and ambience of a and Papaya Soup, breakfast, lunch, tea
resort. Each room is air-conditioned with an and dinner.
en-suite bathroom. Amenities such as WiFi,
telephone, nurse-call system, television with
cable programmes and daily newspapers
are provided.

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HOSPITAL GUIDE - Thomson Medical
PREMIER DELUXE                                                               PREMIER SINGLE
• Complimentary first companion accommodation with meals                     • Companion accommodation is available and chargeable

SINGLE-BEDDED ROOM                                         TWO-BEDDED ROOM                           FOUR-BEDDED ROOM
• Companion accommodation is available and chargeable

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HOSPITAL GUIDE - Thomson Medical
GETTING TO THOMSON MEDICAL CENTRE                                                    COMPLIMENTARY SHUTTLE BUS SERVICES
                                                                                     Available from Monday to Saturday, excluding Sunday and Public Holidays.

                                                                                         FROM NOVENA STATION TO                       FROM THOMSON MEDICAL
                                                                                         THOMSON MEDICAL CENTRE                      CENTRE TO NOVENA STATION

                                                                                     OPERATING HOURS : MONDAY – FRIDAY           OPERATING HOURS : MONDAY – FRIDAY
                                                                                     9:00am | 9:30am | 10:00am | 10:30am         9:25am | 9:55am | 10:25am | 10:55am
                                                                                     11:00am | 11:30am | 12:00pm | 12:30pm       11:25am | 11:55am | 12:25pm | 12:55pm
                                                                                     1:00pm | 1:30pm                             1:25pm
                                                                                                       BREAK                                       BREAK
                                                                                     3:00pm | 3:30pm | 4:00pm | 4:30pm           2:55pm | 3:25pm | 3:55pm | 4:25pm
                                                                                     5:00pm | 5:30pm | 6:00pm (Last Service)     4:55pm | 5:25pm | 5:55pm (Last Service)

                                                                                     OPERATING HOURS : SATURDAY                  OPERATING HOURS : SATURDAY
                                                                                     9:00am | 9:30am | 10:00am | 10:30am         9:25am | 9:55am | 10:25am | 10:55am
                                                                                     11:00am | 11:30am | 12:00pm | 12:30pm       11:25am | 11:55am | 12:25pm | 12:55pm
                                                                                     1:00pm | 1:30pm                             1:25pm
                                                                                                       BREAK                                       BREAK
                                    BUS STOP B1                                      3:00pm | 3:30pm | 4:00pm (Last Service)     2:55pm | 3:25pm | 3:55pm (Last Service)
     5 , 2 1 , 54 , 56 , 57, 131 , 141 , 143, 162, 162M, 166, 167, 851 , 980, N R1

                                    BUS STOP B2
         5, 54 , 56 , 57, 141 , 143, 162, 162M, 166, 167, 851 , 980, N R1

                                    BUS STOP B3
     5 , 2 1 , 54 , 56 , 57, 131 , 141 , 143, 162, 162M, 166, 167, 851 , 980, N R1

                                   NEAREST MRT
                                   Novena Station

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IF YOU ARE HAVING A BABY                                                                           DISCHARGE
BABY CARE                                         • Personalised Consultation on Crying
Our nursing staff will advise you on the            and Fretful Baby                               DISCHARGE TIME
general care of your baby. Should you             • Personalised Consultation on Wakeful           The hospital’s discharge time is 11:00am. For discharges after 11:00am and/or before
encounter problems with breastfeeding,              Baby (sleeping problems)                       6:00pm, an additional half-day room rate will be levied. A full-day room rate will be levied
our lactation consultants will be available                                                        for discharges after 6:00pm.
                                                  • Personalised Home Care Service
to offer the necessary advice. For additional
                                                  • Postnatal Hotline
tips on breastfeeding and baby care, please                                                        DISCHARGE PROCEDURES
watch our In-House Education Programme            • Recommendation of suitable baby products       We will make arrangements to have your hospital bill processed once your doctor
that is available on Channel 1. All patients      • Weaning to Solids                              has certified you fit for discharge. Please note that you will received an automated SMS
will be visited once by a lactation consultant.                                                    notification informing you when your bill is ready. After which, kindly proceed to the
Subsequent visits are available on request        Our medical professionals with many years        Patient Service Centre to settle your bill.
at a nominal fee.                                 of hands-on experience have written a
                                                  series of books on baby care to equip
THOMSON PARENTCRAFT CENTRE                        parents with what is needed to ensure
The ParentCraft Centre, designed as part of       happy and healthy babies. The information
our ongoing effort to help expectant and          is local in context and presented clearly and
new parents cope with difficulties during and     concisely for easy and enjoyable reading.        PAYMENT PROCEDURES
after pregnancy, offer the following services:
                                                  They are available for purchase at the           PAYMENT OF HOSPITAL BILLS                        MATERNITY PATIENTS
• Baby Massage Class                              Thomson ParentCraft Centre, Thomson              During your stay in the hospital, you may        If your baby requires a blood test to be
• Breastfeeding Consultation                      ParentCraft Shop or Thomson Retail Pharmacy.     periodically receive interim bills for partial   done prior to discharge, you will need to
• Childbirth Education Course (antenatal class)                                                    settlement. All bills must be settled before     wait for the results to be made known to
• Confinement Food Home Delivery Service
                                                  A GENTLE REMINDER                                leaving the hospital and through the             the paediatrician, who will then decide
                                                  To ensure a pleasant and comfortable stay        following payment modes:                         if your baby is ready for discharge. Our
• Confinement Nanny Service
                                                  for all our patients, we would appreciate        • NETS                                           ward staff will issue to you your baby’s
• Dad’s Enrichment Class                          your assistance with the following:              • VISA, Mastercard                               E-Notification of Live Birth Form after
• First Aid Training Programme                                                                     • Cash                                           delivery.
• Infant Care Training Programme                  • Smoking is prohibited by law throughout
                                                    the hospital
• Parent and Baby Fitness Exercise                                                                                                                  Upon discharge, our nursery staff will:
  (includes music and dance)                      • Children should be supervised and their                                                         • Counter check the identification of your
                                                    noise levels kept to a minimum                                                                    baby with you
• Personalised Antenatal Counselling
                                                  • Visiting hours: 8:00am – 2:00pm and                                                             • Give you your baby’s health booklet
• Personalised Consultation on Bathing
                                                    4:00pm - 8:00pm daily                                                                           • Provide you with any discharge
  and Caring for Baby’s Skin
                                                  • Your valuables should not be left unattended                                                      instructions
• Personalised Consultation on Bottle
  Feeding and Weaning                             • Mobile phones should be kept in silent
                                                    mode after 9:00pm daily if you are
                                                    sharing a room.
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BIRTH REGISTRATION                              BABY BONUS ONLINE
                                                                                              If you are registering the birth of your baby   For more information, you can access Baby
                                                                                              at the hospital, kindly produce the following   Bonus Online at www.babybonus.msf.gov.
                                                                                              documents at the time of registration at        sg/parent
                                                                                              our Birth Registration Counter at Level 4.
                                                                                                                                              PATIENT EVALUATION QUESTIONNAIRE
                                                                                              1 E-NLB Form and BD13 Form will be              We would appreciate if you could spare
                                                                                                handed to you at the ward level               a few moments before your discharge to
                                                                                              2 Identification Cards of both parents.         complete the Patient Evaluation Questionnaire.
                                                                                                For Malaysians, please produce both           Your feedback is valuable for us to improve
                                                                                                parents’ Identity Cards. For non-             our services to our patients.
                                                                                                Singaporean parents, please produce
                                                                                                your foreign Passports & FIN Card.
                                                                                              3 Your Original Marriage Certificate

                                                                                              OPERATING HOURS
                                                                                              Monday – Friday         : 8:30am – 12:00pm
                                                                                              		                      : 2:00pm – 4:00pm
NEW BIRTH REGISTRATION FEATURES FOR SINGAPOREAN PARENTS
Singaporean Parents now have the option         A confirmation SMS will be sent to your       Saturday                 : 8:30am – 12:00pm
to download the *MOL app to register their      mobile number once the application has        Sunday / Public Holidays : Closed
child’s birth. *Moments of Life (Families) is   been submitted successfully through the
a new government mobile application for         app. You may also check on your application   Alternatively, you may choose to register
families with children aged 6 and below.        status via the “Application Status” feature   the birth of your baby at located at ICA
This app offers a new and convenient way        located in the Menu bar.                      building, 10 Kallang Road, #03-00, Singapore
to register your child’s birth and apply for                                                  208718 (next to Lavender MRT Station)
Baby Bonus at the same time.
                                                                                              CHARGES
To access the online Birth Registration                                                       A Birth Registration fee is chargeable by
service in the app, you or your spouse must                                                   the Immigration & Checkpoints Authority
be a Singapore Citizen and                                                                    (ICA). Hospital levies an administrative fee
                                                                                              for providing the birth registration service.
a Both must be SingPass/MyInfo account                                                        For more information, please consult our
  holders;                                                                                    staff at Birth Registration Counter.
b Your child must have a valid electronic
  Notification of Live Birth (eNLB); and
c You must have registered your
  marriage in Singapore.

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OUR SERVICES & FACILITIES
THOMSON 24-HOUR FAMILY CLINIC                   FETAL ASSESSMENT UNIT                           THOMSON BREAST CENTRE                           THOMSON WOMEN’S CLINICS
Round-the-clock general medical consultation    A one-stop obstetric ultrasound and pre-        A one-stop surgical breast centre dedicated     A network of satellite clinics bringing
for the treatment of common medical ailments.   natal diagnostic service for women who          to the diagnosis and treatment of all breast-   women’s health closer to the community.
                                                wish to be assured of the well-being of         related concerns.
THOMSON CHINESE MEDICINE                        their babies.                                                                                   THOMSON WELLTH CLINIC
A practice dedicated to treating women’s                                                        THOMSON SURGICAL CENTRE                         A one-stop lifestyle clinic which provides
health by complementing the existing            THOMSON FERTILITY CENTRE                        A one-stop facility offering diagnosis and      a holistic range of health screening
Obstetrics & Gynaecology service offerings.     Provides a comprehensive range of assisted      treatment for a comprehensive suite of          packages, sports medicine as well as
Experience the best of East-West                reproductive programmes for couples             surgical specialities, covering most major      medical aesthetic services.
treatments under one roof.                      wishing to conceive.                            women conditions.
                                                                                                                                                FIRST BORN INCENTIVE / SUBSEQUENT
THOMSON DENTAL CENTRE                           THOMSON PAEDIATRIC CENTRES                      SPECIALIST OUTPATIENT CLINIC                    BORN INCENTIVE PROGRAMMES
Provides a comprehensive range of general       A network of satellite centres dedicated to     Takes care of more than 10 medical              TMC’s maternity incentive programme that
dentistry services.                             providing specialist services for newborns      disciplines to meet your healthcare needs.      provides savings on services of doctors,
                                                (including neonatal intensive care), infants                                                    professionals and retail partners in the
THOMSON SPECIALIST DENTISTRY                    and children.                                   THOMSON SPECIALIST SKIN CENTRE                  hospital.
Provides a comprehensive range of                                                               A specialist dermatological clinic providing
specialised dental treatment such as            THOMSON CARDIOLOGY CENTRE                       evidence-based, cost-effective outpatient       INTERNATIONAL PATIENT CENTRE
cosmetic dentistry, implant, root canal         A cardiac specialist centre that provides       medical services that cover a comprehensive     Assists foreign patients in the booking of
and gum treatment. Specialised paediatric       evidence-based and cost-effective outpatient    range of dermatological conditions.             medical appointments, flight arrangements
dentistry services are also available for       medical services covering a comprehensive                                                       and accommodation.
children aged 1 to 16 years old.                range of cardiac investigations.                THOMSON WOMEN CANCER CENTRE
                                                                                                A dedicated cancer centre focusing on the
THOMSON DIAGNOSTIC IMAGING CENTRE               THOMSON PARENTCRAFT CENTRE                      prevention, diagnosis and treatment of
THOMSON IMAGING CENTRE                          Ongoing efforts to help expectant and new       breast, gynaecological and colorectal
Provides a comprehensive range of diagnostic    mothers cope with difficulties they may         tumours in women.
and imaging services.                           experience during pregnancy and after
                                                delivery.
THOMSON DIAGNOSTIC
ULTRASOUND CENTRE                               THOMSON PRE-NATAL
Provides diagnostic imaging through             DIAGNOSTIC LABORATORY
ultrasound services.                            Provides specialised laboratory services that
                                                include the identification of chromosome
                                                abnomalities and genetic diseases.

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LISTING OF HOSPITAL SERVICES &          PRENATAL TESTS
SPECIALTY CENTRES
                                        PRENATAL TESTS ARE AVAILABLE AT                   2nd Trimester
                                        OUR FETAL ASSESSMENT UNIT                         • Fetal Anomaly Scan – Obstetric ultrasound
     Registration for admission is                                                           (20 to 22 weeks)
     done at the 24-hour Patient        The Fetal Assessment Unit (FAU) provides          • Fetal Anomaly Scan with Uterine Doppler
     Service Centre located in the      a one-stop obstetric ultrasound and pre-             (20 to 22 weeks)
     Hospital Lobby. If you have not    natal diagnostic service for pregnant women       • Cervical Length Assessment
     pre-registered, you are required   who wish to be assured of the well-being of       • Amniocentesis
     to complete the necessary          their babies. This unit is the first dedicated
     registration documentation.        unit in a private hospital in Singapore,          3rd Trimester
                                        managed by a Consultant Maternal Fetal            • Obstetric ultrasound for Growth with Full
                                        Medicine Specialist and is assisted by a team        Doppler to assess fetal growth and
                                        of experienced and dedicated sonographers.           well-being
                                                                                          • Obstetric ultrasound without Doppler to
                                        Here are some screening tests services               assess growth
                                        recommended for different trimester, please       • Biophysical Profile
                                        do consult your doctor for advice on which        • Other services available at FAU include
                                        screening test to take for your condition:        • Ultrasound imaging for risk assessment
                                                                                             of chromosomal abnormalities in the first
                                        1st Trimester                                        trimester (Nuchal Translucency Measurement)
                                        • First Trimester Pre-Eclampsia Screening         • Second trimester Fetal Anomaly (FA)
                                        • Either OSCAR (One-stop Clinic for                  Scanning
                                            Assessment of Risk for Fetal Anomalies ) or   • Cervical Length Measurements for prediction
                                            NT plus NIPT – Panorama/Harmony                  of pre-term labour
                                        • Chorionic Villi Sampling                        • Uterine Doppler assessment for prediction
                                                                                             of pre-eclampsia and poor fetal growth
                                        One-stop Clinic for Assessment of Risk for        • Ultrasound monitoring using Doppler
                                        Fetal Anomalies (OSCAR)                              colour flow imaging, as well as the
                                        This is a first trimester option offered to          biophysical profile
                                        all pregnant women as an earlier and              • Amniocentesis
                                        more accurate method of screening for             • Thalassaemia Studies
                                        risk of fetal anomalies, in particular Down       • Chorionic Villi Sampling
                                        Syndrome (Trisomy 21). For detailed               • Cordocentesis/Fetal Blood Sampling
                                        information on OSCAR, please visit the            • Multiple pregnancy (twins/triplets/
                                        pre-natal section of the Thomson Medical             quadruplets) fetal assessment
                                        website at www.thomsonmedical.com
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MATERNITY & HOSPITAL SERVICES               TEL (OFFICE HOURS)

     Main Line                                   6250 2222

     First / Subsequent Born Incentive Hotline   6358 0055 / 6350 8876

     International Patient Centre                6250 1965

     ParentCraft Post-Natal Helpline             91 19 3502

     Patient Service Centre                      6350 8822

     Specialist Outpatient Clinic                6350 8817

     Thomson 24-Hour Family Clinic               6350 8812

     Thomson Breast Centre                       6252 5535

     Thomson Diagnostic Imaging Centre           6250 7442 / 6250 7443

     Thomson Diagnostic Ultrasound Centre        6397 6866

     Thomson Imaging Centre                      6735 0010

     Fetal Assessment Unit                       6354 41 15

     Thomson ParentCraft Centre                  6251 4090

     Thomson ParentCraft Shop                    6350 8848

     Thomson Retail Pharmacy                     6350 8810

     Thomson Surgical Centre                     6846 6766

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SPECIALTY CENTRES                         TEL (OFFICE HOURS)

     Thomson Chinese Medicine
     • Paragon Medical Centre                  6352 5800
     • NUH Medical Centre                      6694 5565
     • Waterway Point                          6386 5575

     Thomson Cardiology Centre                 6717 0008

     Thomson Dental Services
     • Thomson Dental Centre                   6255 0770
     • Thomson Specialist Dentistry            6255 177 1

     Thomson Fertility Centre                  6252 7766

     Thomson Paediatric Centre
     • Thomson Medical Centre, #03-06          6258 3353
     • Thomson Medical Centre, #03-05          6259 7667
     • Bukit Panjang                           6266 2288
     • Jurong East                             6665 1000
     • Parkway Parade                          6636 3808
     • Punggol                                 6341 6000
     • Serangoon                               6280 1000

     Thomson Pre-natal Diagnostic Laboratory   6252 3133 / 6252 3134

     Thomson Specialist Skin Centre            6397 6006

     Thomson Wellth Clinic (Paragon)           6735 0300

     Thomson Women Cancer Centre               6591 8218

     Thomson Women’s Clinics
     • Bukit Batok                             6569 0668
     • Choa Chu Kang                           6893 1227
     • Jurong                                  6262 8588
     • Katong                                  6345 1439
     • Sembawang                               6753 5228
     • Sengkang                                6388 8125
     • Serangoon                               6382 3313
     • Tampines                                6587 6266
     • Tiong Bahru                             6276 1525
     • Toa Payoh                               6752 8500

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