HIOWAA ANNUAL REVIEW - ORDINARY PEOPLE. EXTRAORDINARY CARE. SUPPORTED BY YOU - Hampshire and Isle of ...
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HIOWAA
ANNUAL REVIEW
2018
ORDINARY PEOPLE. EXTRAORDINARY CARE. SUPPORTED BY YOU.
What made 2017 special for us?
How long have you got? We hope very much that, through the engineers. You may have noticed that in 2017 we also
collection of photographs and articles in the pages that follow, updated our brand and that we now have an exciting new
you will get a taste of what has made this year memorable. Logo and Strapline: Ordinary People. Extraordinary Care.
Why, whether as a volunteer, paramedic, doctor, fundraiser or Supported by You.
other member of the team, this Charity is a very special place A lot of thought and imagination went into this process and you
to work. Thank you to all those who have contributed to this can read more about our Brand Evolution and the new story we are
review of what has, indeed, been another busy year for your telling through this crisp and vibrant new message on page 7.
Air Ambulance. We hope you will find it vibrant as well as
informative and that, since it is our first review, you will give The work behind our Brand Evolution is a good example of the
us your views and feedback on how well you feel we have important work that goes on behind the scenes to enable us to
encapsulated the year’s activity. deliver our life-saving service. We hope you believe our Charity
is well-governed, but this would not be the case without the
Firstly, however, it might be helpful to explain why we have efforts of our charity operations teams. This year we have met the
chosen to structure the review around our charity values: challenges posed by the introduction of new regulation across our
Openness, Dedication, Professionalism and Teamwork. We sector, including the imminent implementation of The General Data
feel that our values define us and the Charity; they are the glue Protection Regulations, which will replace the Data Protection Act.
that binds every one of us into this amazing organisation and We would ask you to read about how we have prepared ourselves
they are the beacons that draw in new staff, volunteers and for these changes, which will affect almost everything we do, in
supporters. As such, we feel they are permanent; they are the particular how we communicate with you, from May 2018 onwards.
bedrock on which we build our Charity, the pillars around which
we shape everything we do. We believe that our current and There are two essential constants in the day to day life of your
future supporters will feel an affinity with these values, and so Charity: our tireless volunteers and the vital funds they help us
it seemed right to shape our story of the past year under these raise. To illustrate these, we have interviewed Dave Ford, one of
headings; we hope you agree. our longest serving volunteers. We also look at how the amazing
and enduring generosity of The Freemasons helps us to meet the
There is so much to review from 2017 that it was always going daunting daily cost of keeping your Air Ambulance at four minutes
to be impossible to represent every story, but we hope to have notice to launch.
WELCOME
got the mix right in the pages that follow. Over the page, Jon
Casemore’s uplifting story is a great example of courage - and None of what we have achieved in 2017, or indeed what we plan
humour - in the face of a life-changing challenge, and of triumph to do in the years ahead, would be possible without the financial
TO THE FIRST over adversity. The vital, immediate, treatment he received could
only have been delivered by a Critical Care Team absolutely at
security that your generosity allows us. Towards the end of this
review, we felt it important to provide you with a summary of the
Charity’s financial position, as well as an idea of the very exciting
HAMPSHIRE AND
the top of their game and later, you will find a report from our
HEMS (Helicopter Emergency Medical Service) Team Educators plans we are implementing with University Hospital Southampton,
that gives a snapshot of the education and training programmes to sustain and develop your service well into the next decade.
ISLE OF WIGHT they have led over the year. It should give you some idea of
the bewildering pace of training, coursework, examinations
In closing, on behalf of the trustees, Critical Care Teams and staff,
we would like to thank you for making your Charity what it is.
AIR AMBULANCE and practical work that both our doctors and Critical Care
paramedics undergo in order to be the best they can be, when
Without your spirit, your energy, your humour, dedication
and passion, this Charity would not be what it is today; our values
they are needed most.
ANNUAL REVIEW
describe our people and you are HIOWAA people!
Education has become a strong theme for us as a charity and
2017 saw us launch our amazing LifeLines programme for young Alex Lochrane, CEO Sir John Day,
people aged 11-18. Through LifeLines we hope, not only to raise Chairman of Trustees
awareness of the work of the Emergency Services, but also to
inspire and motivate our future pilots, paramedics, doctors and
CONTENTS
OPENNESS
A LIFE SAVED
Read about Jon’s horse-riding accident and recovery.
page 3
page 5
CONTENTS BE A 999 HERO page 15
BRAND EVOLUTION page 6 LIFELINES page 16
TEAMWORK page 17
ANNUAL CHALLENGES page 18
VOLUNTEER
CONFERENCE OUR 10TH
page 7
BIRTHDAY
BREAKDOWN OF YOUR £1 page 8
EVENT page 19
DEDICATION page 9
CORPORATE page 21
EDUCATION page 10
Education plays a vital role in the day to day lives of FUNDRAISING
our Critical Care Teams. AND COMPLIANCE page 22
FINANCIALS page 23
DONOR STORY page 11
OUR STATISTICS page 25
VOLUNTEER STORY page 12
OUR FUTURE page 26
PROFESSIONALISM page 13
SIM SUITE page 14
Our Immersive Simulation Suite is an example of
HIOWAA’s commitment to remain at the forefront of
pre-hospital emergency care.
Patient Story
A Life
Saved
Jon has worked with horses all of his working life and a year ago he took on the job of running a
livery stables in Bentley, on the Hampshire/Surrey border. On Saturday 17th November 2016,
he had an accident whilst out riding with a group of friends.
3
PATIENT STORY
Jon’s
Account...
On the day of his accident, Jon had gone out for a ride with a We received the call to attend Jon shortly after we had finished
group of friends and clients. The group was hacking along a our lunch break and within a few minutes of the call we were up
narrow path when they came to a small stile at the end of the and on our way. All we knew at this point was that a patient had
track. Someone jumped the stile ahead of Jon and as his own fallen from his horse and had sustained head and neck injuries.
horse jumped, it twisted in the air, catching a hind leg on a post. We receive these types of calls frequently and you never really
Jon’s horse fell to its knees, and in doing so, it “chipped him know whether this will be a serious incident requiring the critical
out of the side door”, throwing him to the ground. Being very care skills of the team or whether it is predominantly a patient
access problem for which the helicopter has a unique role to
young, the horse panicked and kicked out with its hind legs,
play. In this particular case it turned out to be both. We could
striking Jon in the head. “That’s all I can remember clearly,”
see from the air that access by road was difficult and that Jon
Jon told us. “The next time I gained consciousness, my friend was still lying on the ground. Luckily, choosing a landing site
Leonora was holding my head, telling me that I must not move. was not difficult and we were able to land within a few metres
She was an absolute saint and took complete control of (what we call an ‘alpha’ landing). This meant we were at Jon’s
the situation.” side rapidly and able to begin the same level of assessment
Jon was in and out of consciousness and has a vague recollection he would have received had he been in hospital. During this
of the Community First Responders turning up. few days later he had further surgery in order to insert three assessment we were able to dress his wounds and apply a
“Someone called for an ambulance and the decision must metal plates into his head. special clot forming dressing that is only carried by the Air
have been made that it was a job for the Air Ambulance; we ‘‘I stayed in hospital until the end of the week and I was Ambulance team, and that worked well. We were also able to
were in the middle of a field and there was no easy access. I convinced that I would be up and running within a few days. assess Jon’s other injuries and begin ‘packaging’ him to ensure
do remember the Air Ambulance landing. The guys were really But my rehabilitation took quite a lot longer than I thought he was kept as warm as possible. For this we use a combination
good. They humoured me, chatting away and doing their best it would. I had no balance or coordination and I had to walk of bubble-wrap and a chemical heating blanket. We even have
not to panic me. They really defused the situation.” with crutches; I couldn’t look up or down without falling knitted hats on board that are kindly donated to us, which
It was a bitterly cold day and Jon remembers the Critical Care over backwards so I had to keep my head very straight and certainly come in handy on these cold November days.
Team cutting off his kit and wrapping him in a foil blanket. walk slowly.” It was clear that Jon was potentially severely injured and so
“I remember lying in the middle of a field in my boxer shorts, It wasn’t until February that Jon was able to start riding again our triage decision was easy; he needed to go directly to the
and he took things very slowly. region’s Major Trauma Centre based in Southampton. Given
wrapped in a bit of foil with half of Hampshire standing around!
“Everyone else was a bit alarmed when I first started riding. that we were in a field with a long manual carry to an ambulance
I was taken off on a body board with my head strapped up. I
When I asked one of my consultants when I might be able to and then a long drive, it was clear the best option was to fly Jon
remember them putting me into the helicopter. They gave me directly to Southampton, a journey of only 12-15 minutes. Whilst
substantial pain relief and I was not completely compos mentis. I get back on a horse, he had originally told me that it would
‘not fully with it’ Jon was a great patient; he seemed to see the
do vaguely remember flying in the Air Ambulance and coming in be at least six months. But he did warn me that my head was
funny side of what had happened to him and certainly didn’t
to land. I woke up thinking that it had been a long flight.” like an egg shell and that if I fell off again I would bypass him
panic. We did give him some very strong painkillers though,
Jon was flown to University Hospital Southampton, the most and go straight to the morgue! For a few months after my which may have had something to do with this! On arriving at
appropriate Major Trauma Centre for his head injury. It wasn’t accident I shuddered every time I heard a helicopter. Southampton, we transferred Jon’s care over to the waiting
until the next day that he realised where he was. But I’m fine now. The service provided by the Air Ambulance trauma team; some 20 doctors and nurses, who continued
“I remember the team taking me out of the helicopter and was amazing. I know other people who have used it in the to care for him and ensure his injuries were all identified and
transferring me to the casualty department. They were jolly and past, and if I give money to charity, it all goes to the Air treated. It is great to hear that Jon is getting better and the
helpful and kept talking to me all the time. I felt reassured by Ambulance. Without the Air Ambulance, my situation would crew wish him all the best with his recovery. It was nice to
them being around. Without the Air Ambulance I would have have been very different. These days I appreciate life a lot meet Jon but we hope he doesn’t become a ‘frequent
been taken to Basingstoke Hospital and then transferred again more as I know how vulnerable we all are.” flyer’ with us! - Chris Hill, Doctor on Board
to Southampton; I would have had a very long wait and a painful
ride in a car. My accident happened at around 2 o clock in the “ We were at Jon’s side rapidly and able to begin the same level of
afternoon and I was having surgery at 8pm that evening.”
The metal horse shoe had cut his throat and he needed between assessment he would have received had he been in hospital.”
thirty to forty stitches, as well as a dozen more in his head. A
Our Brand Values
Openness
We draw strength from working and learning together.
A just culture allows us to learn from our mistakes without blame.
5
BRAND EVOLUTION
Our New
Brand Identity 91% Strapline:
In our 10th anniversary year we took the opportunity to 91% of the people we
surveyed had heard Ordinary People.
examine and update our brand to reflect how the service Extraordinary Care.
that we provide to our community has evolved over the past of HIOWAA.
Supported by You.
decade. We began by carrying out extensive public research
to find out how we are perceived in our community. Our Vision:
research told us that, although 91.3% of those we surveyed To always bring exceptional
had heard of our Charity, 62% saw speed as the key benefit of pre-hospital critical care to you.
the Air Ambulance and only 5% knew that we have a doctor
on board the majority of our flights. Mission:
To ensure that, through your
support, we always bring
exceptional critical care to
people in Hampshire and the
Isle of Wight.
We asked: What are the key
benefits of our service?
Speed 62%
Save Lives 18%
Doctor on Board 5% Our New Brand Identity Central to our brand is a new logo.
Remote Area Rapid Response 4% Further internal research and consultation led In January 2016 Hampshire and Isle of Wight
us to conclude that we needed to update our Air Ambulance became one of the first
1%
Different Locations 3 brand to truly reflect what we do and how we Air Ambulance services in the country to
Sea Rescue 0.3% do it. Our brand needed to highlight the skills commence night operations. The sun and moon
Increase survival rate 0.3% of our Critical Care Teams of doctors, Critical shaped graphics incorporated in the new logo
Care paramedics and pilots who can be at the illustrate the fact that the Charity’s life-saving
Liaise with hospitals 0.3%
scene of an incident within minutes, ready to service is now available day and night,
deliver the same level of care that you would 365 days a year. A medical cross at the centre
expect from a hospital emergency department. of the logo represents the Air Ambulance
0% 62%
Critical Care Teams who bring their life-saving
Our brand is all about people.
care to the most seriously ill or injured people
The ordinary people who play their part in
in Hampshire and the Isle of Wight. We also
helping to save lives, 365 days a year, and is
redefined our brand values, vision and mission
0% mentioned or even Only 5% realised that 62% thought that the summed up in a powerful new strap line:
statements to better reflect our service and
knew about our we have doctors key benefit of our Ordinary People. Extraordinary Care. where we aim to go in the future.
Critical Care Team. on board. service is speed. Supported by You.
6
ANNUAL VOLUNTEER CONFERENCE
Annual Volunteer
Conference
Volunteers are vital to the work of Hampshire and Isle of Wight
Air Ambulance and it is important that we have a healthy two-way
flow of information at all times. Our annual Volunteer Conference
provides the ideal opportunity to update our volunteers on the latest
charity and operational developments and for our volunteers to give WORKSHOP
us feedback on their experiences of volunteering. Volunteers were given the
opportunity to see the Charity
Critical Care Team Vehicle first
hand whilst members of our
Critical Care Team demonstrated
the equipment carried on board
and explained how the Vehicle
operates in our community.
WORKSHOP
Our Critical Care Team demonstrated pre-hospital
advanced critical care skills, including Rapid
Sequence Intubation and how to induce a patient
into a stabilised medical coma.
“Because we’re a local charity, every time I hear the Air It’s fantastic knowing
Ambulance has saved a life, I feel I’ve played my part in that. that we’re giving
And that’s a really good feeling” something back and
Marian Duggan - Volunteer that our life-saving
service is potentially
helping other families
ANNUAL VOLUNTEER volunteering. Throughout the conference,
CONFERENCE 2017 volunteers had the opportunity to discuss Chloe Kitching - Volunteer
The conference took place at St Swithun’s topics with staff on a one-to-one basis,
School, Winchester. Our volunteers were or as part of a Q&A session. Additionally,
updated on the latest developments at the volunteers were asked to complete and return WORKSHOP
Charity and were invited to join workshops led an anonymous questionnaire. Interestingly, a In 2017 we launched our new brand in the community and, as a result,
by our Critical Care and Fundraising Teams. number of volunteers stated that they didn’t the equipment that we use for events throughout the year was updated
Volunteers were also briefed on the new feel the need to complete the questionnaire accordingly. Volunteers were shown the new equipment, together with the
Code of Fundraising Practice and changes to because, if they had anything to say, good or Charity brand guidelines, and given demonstrations of how the equipment
General Data Protection Regulations (GDPR) bad, they felt they could say it directly to our should be set up and taken down at the start and end of each event.
and the implication of these changes for Volunteer Co-ordinator.
7
DONOR’S £1
Breakdown of your £1
10%
20% Expenditure
61%
Summary
28%
Income
Summary
8%
67% 5%
Expenditure Summary
Figures based on Statutory accounts at 30.9.2017
Operations of Air Ambulance and Future reserves 61%
Income Summary Fundraising Costs & Cost of Sales 8%
Figures based on Statutory accounts at 30.09.2017
Lottery costs 20%
Donations and Legacies 28%
Investment Management fees 1%
Investment Income & Bank Interest 5%
Support Costs & Governance 10%
Lottery & Sale of Merchandise 67%
Total* £6,735,559
Total £6,735,559
* Figures exclude Gains/Losses on Investments in the year
The total income for HIOWAA during the financial year ending September 30th 2017 For every £1 that you donated in the financial year ending September 30th 2017, 61p was spent on day to day operations of
was £6,735,559; a 4.7% increase upon the previous year. 67% of our income came from the Air Ambulance, or was added to reserves for development of the service. Our reserves give us resilience and allow us to
our Lottery and sales of merchandise and at the end September 2017 we had 70,390 continually develop and improve the service that we provide to our community. It was thanks to our reserves that we were able
supporters paying £1 every week to play our Lottery, helping us to raise over £4 million to begin night flying in March 2016 and to embark upon our ambitious Clinical Transition Programme (see page 26) with our
over the financial year. We raised £1,882,467 thanks to the regular donations received from partners UHS and SCAS in 2017. 28p in every £1 was spent on fundraising and lottery costs. It is important that we invest in
individuals and from legacies. It is only thanks to your ongoing support that we are able to fundraising and our lottery to generate the income that we need to secure our long-term future. For every £1 that we spend on
keep the Air Ambulance flying and saving lives and for that we are truly thankful. fundraising and lottery costs, we generate £3.40 in income. 10p in every £1 was spent on support costs and governance.
8
Our Brand Values
Dedication
We are all committed to making a critical difference and to
achieving the best possible outcome.
9EDUCATION
Education
A vitally important factor in delivering our truly gold standard of pre-hospital care is education and
training, and both play an important part in the day to day lives of our Critical Care Team.
Take a look at the courses, examinations and practical work that are a part of their education.
Training for Both
PRESSURE
Paramedic Training 2 Day Emergency Surgical Skills Course
Hospital Placements Clinical Governance
PRA
6 Day Course
Dispatch Training
Doctor Training HCC
HEMS Desk
8 Day Helicopter Crew Course
ETC
HEMS Technical Crew
A
Bimonthly Base Training
Member Course 3 Day European Trauma Course
6 Day Course
5 Day Course National Induction
Grand SIM Day
M Night Vision Training 7 Day Course 1 Day large-scale simulation training exercise
E 3 Day Training Course Pre-Hospital Emergency
Medicine Portfolio
TILS
DI
University 1 Day Trauma Immediate Life Support Course
FIMC
440 hours per year Dip IMC
Fellowship in
Immediate Medical Care 2 Day Exam in Immediate Medical Care
CCP Portfolio
ALS
C
(Critical Care Paramedic) Hospital Based Practise
Ongoing skills maintenance plus 2 Day Advanced Life Support Course
Up to 75% of time spent in hospital
education and practical assessment
by senior clinicians and doctors. APLS
3 Day Advanced Paediatric Life Support Course
Sedation Course
Assessments in Practice
TILS
Critical Care Team Resource
1 Day Trauma Immediate
Life Support Course
Management Training
1 Day Training Course
Major Incident Training
1 Day Training Course
10DONOR STORY
The Freemasons
Every year, the Freemasons raise substantial sums of Masonic Provinces right across the country support their local Why is Hampshire and Isle of Wight
money to help keep the Air Ambulance flying and Air Ambulance service. London’s Air Ambulance partnered with
Air Ambulance a charity that is close to the
saving lives. We spoke to Martin Jackson, Provincial London Freemasons between 2015 and 2017 to raise £2 million
Communication Officer for the Provincial Grand Lodge to acquire and sustain a vital second helicopter. The partnership heart of so many Freemasons?
of Hampshire and Isle of Wight. represented the most significant contribution to London’s Air Masons see the life-saving work of the Charity and how
Ambulance from a single organisation. The Masonic Charitable that relates to their day-to-day lives. One day a family
Foundation (previously the Freemasons Grand Charity) has been member or friend may need to use the service.
supporting Air Ambulances across the country on an annual basis
since 2006 and a further £2.2 million has been donated. Last Can you give some examples of how money
year the amount donated was £192,000; £4,000 was allocated has been raised?
to Hampshire and Isle of Wight Air Ambulance, which was
The money that we raise is raised primarily through
supplemented by many donations from individual Lodges.
regular, committed giving by our members. Money is also
How do Lodges choose to raise money for a raised by collections, in one form or other, at Masonic
particular charity? meetings.
Freemasons from the Provincia All Freemasons donate to the MCF (Masonic Charitable
l Grand Lodge of
Hampshire and Isle of Wight
visit our Airbase in Thruxton
Foundation) through their annual subscription to the Grand Lodge How has Freemasonry changed in the past
and last year the MCF made grants of £4,500,000 to non-Masonic 20 years?
causes, plus £1,500,000 to medical research. In addition, Masons
make voluntary Gift Aid and other donations to charities of their The recent Sky TV five-part series “Inside the Freemasons”
Can you explain a little about the Provincial Grand Lodge was a unique event in English Freemasonry, giving TV
of Hampshire and Isle of Wight. choice, either directly or through their Lodge. Lodges and their
members are at liberty to decide where funds they raise will cameras unprecedented access to Freemason’s Lodges,
The Provincial Grand Lodge of Hampshire was established Freemasons and parts of our ceremonies, in an effort
be directed. The MCF donates millions of pounds each year to
in 1767 and the Provincial Grand Lodge of Isle of Wight to give the public a realistic view of Freemasonry. The
Masonic and non-Masonic causes and individuals.
was founded in 1772. The two combined in 1869 to form United Grand Lodge of England had no editorial control
the Provincial Grand Lodge of Hampshire and Isle of Wight. How much money has the Provincial Grand Lodge of over the finished series at all. What really came across
The Province is managed by a Provincial Grand Master who Hampshire and Isle of Wight raised for Hampshire and from the series of programmes is that our members are
has a Deputy and six Assistants and comprises 254 Lodges Isle of Wight Air Ambulance? ordinary men from all walks of life, enjoying the company
and around 9000 members. It is the largest Province outside of like-minded men, and enjoying their Freemasonry.
Tens of thousands of pounds have been donated to the service
London and is divided into six geographical areas, each Freemasons take part in public processions and events
over the years by Masons and Lodges within the Province.
managed by an Assistant Provincial Grand Master and an across the country, wearing their regalia, including
Area Executive. Remembrance Day Services and Mayor Making.
What does being a Freemason involve?
Freemasonry is one of the world’s oldest and largest
Is Freemasonry alive and well in 2018?
non-religious, non-political and charitable organisations. Its Unquestionably. Our tercentenary celebrations and the Sky
primary function is to make good men better by giving them television programme and other events have generated
a better understanding of themselves. We endeavour to treat considerable interest in the organisation and there
everyone as equal, to be tolerant and respect the opinions of has been an influx of members in most Provinces. This
others, to give time and money to charitable ventures, and to Province is experiencing significant growth. With nearly
play a key role in our communities. 7,000 Lodges under The United Grand Lodge of England
and around 200,000 members, Freemasonry continues
How long have the Freemasons been raising money for to attract men from all walks of life to join the ranks of our
local charities in Hampshire and the Isle of Wight, and brethren.
specifically for Hampshire and Isle of Wight Air Ambulance?
The Provincial Grand Lodge has been donating to good
causes within the Province since inception and individual
Grand
Lodges and members of Lodges within the Province have nd Master for the Provincial
Michael Wilks, Provincial Gra a cheq ue to
been donating to Hampshire and Isle of Wight Air Ambulance of Wight, pres ents
Lodge of Hampshire and Isle Gen eration
since the service first began operations in 2007. Rachel Leaman, HIOWAA Dire
ctor of Income
11VOLUNTEER STORY
Dave Ford
Dave Ford is one of HIOWAA’s longest serving volunteers, I once met a patient at St Mary’s who had five heart attacks in
having joined the Charity as a volunteer in July 2007. Dave the Air Ambulance. They put £40 in the pot, telling me “I can’t
worked as a television engineer for over 20 years and really afford this, but you saved my life”. On another occasion
then for a manufacturer of turbocharger wheels, before a young lad put £20 in the pot. We saved his grandfather’s life
taking early retirement in 2004. As an active member of and he walked away in tears. At the launch of the Charity’s new
Towrags Trike and Bike Club on the Isle of Wight, Dave aircraft in 2016, I was given the role of guarding the aircraft with
a couple of other volunteers. I wore my suit that day and I have
would source raffle prizes for the Club’s annual rally and
a photograph of us all standing by the aircraft on my desktop. I
other charity events. It was thanks to a tip off from the feel better for what I do.
Club’s secretary that a member of HIOWAA’s fundraising
team heard about Dave’s hard work and dedication and Have you ever met any of the HIOWAA Critical Care Team?
he was inducted as a HIOWAA volunteer soon after. The I sometimes meet the team when they land at St Mary’s; I can
see them land from the merchandise stand. I see them come
rest is history.
rushing through the hospital and it fills me with pride. Our
What does volunteering for HIOWAA involve? paramedics, doctors and pilots often attend charity events too,
I spend one day a month manning a HIOWAA merchandise and I sometimes get the opportunity to catch up with them
stall at St Mary’s Hospital on the Isle of Wight. I’m there from then.
9.30am – 4pm and we often raise as much as £200 in a day. I My nephew has been airlifted to the mainland by HIOWAA
also help with the HIOWAA collection pot run twice a month, several times. He had viral meningitis when he was eighteen
coordinating the delivery of pots to the mainland. Throughout and has had twenty-six brain operations. He donates to
the summer I help at the many events and shows that HIOWAA HIOWAA when he can, and his daughter has done a fundraiser
attends across the Isle of Wight, raising awareness and funds for for the Charity. Some think that the hospital pays for patients to
the Charity. I’m also a member of Brothers of the Third Wheel, be transferred to the mainland, but it’s paid for by the people;
a trike group with over 60,000 members worldwide, and helped for the love of saving lives.
them to raise over £300 for HIOWAA in 2017. Do you get on well with other volunteers?
What do you enjoy about volunteering for HIOWAA? We all know each other on the Isle of Wight and we all get on
I enjoy meeting people. Sometimes I meet people who very well together. We muck in and help each other out when
I haven’t seen since my school days, especially when I’m we can. Often a fellow volunteer will call me if they need help
volunteering at the hospital. As a TV engineer I was well known with something; it’s good to feel useful.
on the Island and I enjoy bumping into my old customers. I
love telling people about the work of the Air Ambulance and
raising funds through the merchandise stand. People are very Do you plan to continue now that you’ve
generous and always keen to buy merchandise; in January I passed the 10-year landmark?
managed to sell 10 packs of Christmas cards. Most people I
meet are surprised when I tell them that it costs over £9,000 I’ll carry on volunteering until I can’t do it anymore.
a day to keep the Air Ambulance flying and saving lives. They It gives me something to do during the week;
assume it’s like running a car! otherwise I’d be sitting at home in front of a screen!
What does it take to be a volunteer?
It takes dedication and you need to believe in the cause that
you’re supporting.
Did you do anything to celebrate 10 years of volunteering?
I bought myself a small model helicopter which I keep in pride
of place in a glass cabinet at home. Of course, I went along to
the HIOWAA 10th Birthday celebrations.
Are there any occasions over your ten years as a volunteer
that stand out in your mind?
12Our Brand Values
Professionalism
Excellence and attention to detail hallmark all our activities.
Being proud of the standards we set ourselves is a core component
of the strong reputation we must nurture.
13SIM SUITE
SIM Suite
Immersive Simulation Suite
In 2016 a pioneering new Immersive Simulation Suite was
installed at the Charity’s new Airbase in Thruxton, near
Andover. The HIOWAA Critical Care Team may be called
upon at any time to help the most severely injured and
unwell patients in our area. In order to provide high-level
critical care, previously only available to these patients in
hospital, the team need to train hard for every eventuality.
The Immersive Simulation Suite is an example of HIOWAA’s
commitment to remain at the forefront of pre-hospital
emergency care, continually improving the service that
we provide to our patients.
Functionality
The immersive training suite provides many functionalities,
including the ability to project a series of mock incident scenes,
complete with movement and sound. Multiple projectors and iSimulate
speakers allow realistic incident scenes to be produced at the Liz Shewry, HIOWAA doctor and Medical
airbase with options ranging from the side of a busy road to Lead for Simulation at University Hospital
a lakeside footpath. This exciting piece of equipment allows Southampton: ‘Simulation is used throughout
our doctors and paramedics to safely practice many of the healthcare to train staff safely and immersion
technical and non-technical skills required of them. Valuable really creates convincing environments for the
learning takes place, not only during the scenarios, but also staff working as part of the HIOWAA team. We
in the subsequent debrief, giving the teams time to reflect are so pleased that HIOWAA have understood
on their performance and how things might have been done the importance of training and the role of
differently if a similar situation had occurred in ‘real life’. simulation and supported us in the development
Formal and impromptu training sessions take place in the of this innovative facility’.
immersive training suite on a regular basis, helping the existing Other items of new kit include the iSimulate; a
crew to stay sharp and to practice infrequently performed simulated patient monitor. The iSimulate allows
procedures such as open chest surgery. Education Facilitators to provide real time
feedback on a patient’s condition to the crew
as they provide treatment. The more realistic
the simulation, the more the crew are able to
immerse themselves in the situation and practice
important skills. Colleagues act as bystanders
and training manikins are dressed in real clothes
in order to make each scenario even more
realistic.
HIOWAA is one of the few Air Ambulance
services in the country to benefit from this
pioneering technology.
14Be a 999 Hero
As an emergency service charity, we feel that it is part of our
social responsibility to ensure that all children in our region
understand the basics of what to do in an emergency.
Our Be a 999 Hero campaign is aimed at children aged 2-11
to help familiarise them with the basic life-saving skill of
making a 999 call and raising awareness of the Charity.
To ensure that our message reaches as many young people
as possible, we have been visiting hundreds of primary
schools, nurseries and youth groups throughout Hampshire
and the Isle of Wight. Since its launch in October 2015, the
programme has reached over 40,000 children across
the region.
si t: w w w .h io w aa .o rg/ sk yheroes56
vi
During our visit we will deliver a 30-minute interactive
presentation for pupils in a class or assembly, which includes
a surprise visit from one of our mascots, goodies children can
for teachers.
take home and an education resource pack
hero
At the forefront of the campaign are six super
amaz ing team of param edics,
characters inspired by our
. The characters are featu red on our
doctors and pilots
en’s webs ite; Sky Hero es 56, where young people
childr
ation,
and group leaders can access vital safety inform
and a news page of local activity.
fundraising ideas,
15LIFELINES
LifeLines
Our LifeLines website is a
stimulating platform for teachers
and young people to access
information about HIOWAA,
related careers and resources
In October 2017 we launched to enhance STEM (Science,
LifeLines; our education programme Technology, Engineering and
for young people aged 11-18 in Mathematics) curriculum subjects.
secondary education, post 16 Since the launch of LifeLines we
colleges and youth groups. LifeLines have visited STEM and careers
was developed with the support of fairs and delivered LifeLines
local education providers and offers workshops in schools, colleges and
a behind-the-scene exploration into
youth groups across the region.
the extraordinary work of our Critical
Care Teams, with the aim to inspire
and educate young people.
As of February 2018, we had already
reached over 2000 young people.
This has enabled us, not only to
inspire young people and teachers in
our community but has also helped to
raise awareness of our charity and Air
Ambulance services nationwide.
Students from Brockenhurst College
visit our Airbase in Thruxton.
Young people can take part in the
LifeLines Challenge, which highlights
the importance of teamwork,
communication, problem solving
and decision-making.
A four-step process, the challenge
encourages young people to
become fundraisers and concludes
with an invitation to visit our Airbase
in Thruxton.
www.hiowaa.org/lifelines
In June we collaborated with Winchester Science Centre and the Royal Academy of Engineering to
organise an afternoon of STEM activities for school children from Southampton and Portsmouth. An afternoon of STEM activities at Winchester Science Centre.
16Our Brand Values
Teamwork
None of what we do is possible as individuals. We support our
community and our partners, and they support us.
17CHALLENGES
Our Challenge Events Team Building
When it comes to challenges, teamwork is key. Generally, HIOWAA Challenges attract people with similar Why you and your colleagues should
interests, and so there is already a connection between the participants. Social media, group socials and
training sessions help to strengthen that bond. undertake a challenge event.
1. Promote Healthy Living
Challenge events encourage people to get fit
and lead healthy lifestyles.
2. One Common Goal
Have a non-work-related focus that you can
all work towards collectively.
3. Strengthen Relationships
Sharing an adventure with others
brings people together.
Our challenge participants often
4. Improve Teamwork
Strong bonds are formed when
make friends for life.
Once a friendship has been established, the undertaking challenges.
team will motivate each other when the chips
Louise
3 hrs
ions to climb the
3 Peaks, but I’ve
you great,
are down. On our Kilimanjaro treks, there have
been times when a participant has believed 5. Fun
one of my ambit So thanks to all
It’s always been zy en ough to do it wit h.
wh at I did this that they have come to the end of the road We all need more fun in our lives and challenge
yo ne cra time. Ac hie vin g
never had an ch an amazing
crazy, lovely pe op le for su
back some of the co nfi de nce I have and they do not have it within themselves to events will definitely make you smile.
o helped give me ould be about.
weekend has als
t 6 yea rs, and reminded
me what life sh
ne xt year - running get to the summit of the mountain. It has only
lost over the las eve nt for
er crazy been thanks to the rest of the team that they
Planning anoth n me?
6. PR and Publicity Potential
me an s a lot . ne wa nt to joi
That g. Anyo
looking promisin have been spurred on to greater heights.
Hadrians wall is
Anna
Teamwork also played a valuable part in our The perfect opportunity for you and your
12 hrs Three Peaks Challenge in October 2016. One company to show the world that you care.
The whole team were such fun and we all really
pulled together for of the participants had suffered a broken ankle
ge. It would be great to
such an incredibly tough and exhausting challen only a few weeks before the challenge took
meet up with everyone again.
place. Despite the injury, she was determined 7. Fundraise for HIOWAA
to climb the first mountain in memory of her
Grandfather. Fellow participants stayed with Raise money to help us keep the Air Ambulance
Dedicated Facebook groups for our various challenges her, and even carried her bags, giving her the flying and saving lives.
have given our participants the opportunity to share best chance to reach the summit. Teamwork
ideas and organise group events. makes the HIOWAA dream work!
18OUR BIRTHDAY
10th Birthday
Saturday 1st July
2017 marked 10
years to the day
since we made our
first flight first operational
1st July 2007 flight on 1st July
2007 and we
celebrated with our
own Family Fun
Day at Thruxton
Motorsports Centre.
Over 2,000
visitors
Meet the
Team
The Hampshire and Isle of
Wight Air Ambulance was
present throughout the day
Over 2,000 visitors turned and our pilots and members
up to join our 10th Birthday of our Critical Care Team were
celebrations and we raised on hand to speak to the public
more than £5,000 on the day. about their life-saving work.
19Live
Music
Live music was played in the arena to
1
the crowds throughout the day.
10 years of
Extraordinary
Service
Dog
Show
Proud dog
owners paraded
their dogs at the
first HIOWAA
dog show.
Thank you
Our 10th Birthday event was
a team effort, with Charity
Fun
staff, our Critical Care Team
and more than 40 volunteers
Fair
working together to provide The sun shone as
the perfect opportunity to children enjoyed
celebrate our life-saving traditional fun fair
service and how it has evolved rides, arts and crafts
over the past 10 years. and circus skills.
20CORPORATE
Corporate
It has always been important to us that we form partnerships with local businesses whose
values are closely aligned to our own. It is teamwork that is key in driving the success of
the relationship. Corporate
Partners
Many businesses have multiple departments, all operating in a different way. Members from
different teams will perhaps know each other socially, or might get together at a meeting,
but an individual’s work efforts will be designed to contribute to the overarching objective of
their department, rather than the business. The true benefit of teamwork can be measured
when employees are able to identify a common goal, such as their employer’s Corporate
2016 - 2017
Social Responsibility (CSR) vision. This generally results in a more enthusiastic and engaged
workforce. Building a sense of community and teamwork brings everyone together and
leads to happier, more productive employees.
Living up to our values
Teamwork is essential when working with our
corporate partners. Forming a partnership ACCUMULI SECURITY LLOYDS GLOBAL BANKING
means building new relationships and it is vital AGEAS MARKS AND SPENCER PLC
that we work together effectively to maximise ALLIANZ MRH RETAIL
the opportunities a partnership can provide. ADAM ARCHITECTURE NATIONAL MOTOR
It is equally important that we demonstrate AXIS FIRE AND SECURITY MUSEUM, BEAULIEU
consistency across all departments within an SERVICES NOVUM LAW
organisation. BAKER DAVIDSON THOMAS OLD MUTUAL WEALTH
BALFOUR BEATTY OMNIMED LTD
Our first Runway Run in June 2017 was a
BRITISH AUTOMOBILE R+W CIVIL ENGINEERING
Ultimately for the business positive example of teamwork; of multiple
RACING CLUB RED FUNNEL FERRIES
departments across two organisations coming
this results in: together to pull off a successful event.
CO-OP
DEFENCE SCIENCE
RED MIST LEISURE LTD
ROADCHEF
• Increased profitability Managers across all levels and employees AND TECHNOLOGY ROOKSDOWN LTD
• Demonstration of creativity from departments including Fire Safety, Health LABORATORY (DSTL) SAINSBURYS
• Better problem solving and Safety, Administration and Marketing DELOITTE SB JOINERY
• Effective use of resources from Southampton Airport collaborated with DENPLAN SIGNATURE FLIGHT SUPPORT
• Increased trust and accountability fundraisers, marketing teams, volunteers and ERIC ROBINSON SOUTHAMPTON AIRPORT
managers from HIOWAA. EXXON MOBIL SOUTHERN VECTIS BUSES
When you add the FENN NIGHT VISION STANNAH
Teamwork has the added public in to the mix, you GUNWHARF QUAYS TAG FARNBOROUGH AIRPORT
HEWLETT PACKARD TESCO
benefit of improving other can really see the true
HSBC THE DIRECTORY GROUP
value and importance
skills such as: of teamwork. The event
IRWIN MITCHELL TNG CONSULTING ENGINEERS
SOLICITORS TONIC ANALYTICS
• Leadership resulted in over £18,000 JOB CENTRE PLUS VALLEY LEISURE
• Time management raised for the Charity. KAREN SENNITT, WAITROSE
• Organisation CHARTERED ACCOUNTANT WESSEX HEALTH EDUCATION
• Event management KNIGHT FRANK WP RECRUITMENT
• Emotional intelligence KUBOTA ZURICH INSURANCE
LEONARDO (UK)
21FUNDRAISING & COMPLIANCE
Fundraising
& Compliance
Our Promise To You OPENNESS DEDICATION PROFESSIONALISM TEAMWORK
Hampshire and Isle of Wight Air Ambulance aims to uphold these values across all charity
THE
The Fundraising Regulator
operations and to deliver unparalleled levels of donor satisfaction, service and care.
FUND
HIOWAA adheres to the very highest standards of governance,
donor care and compliance guidelines. We work proudly with
the Fundraising Regulator, an independent body who set and
The Code of Fundraising Practice
HIOWAA is a member of the Public Fundraising Association.
RAIS
maintain the standards for charitable fundraising. Institute of Fundraising, and as HIOWAA completed a thorough
The role of the Fundraising Regulator is to: such we have agreed to abide fundraising audit in the first The Future
by the gold standards laid down quarter of 2017. We measured The new Code has also reinforced the
•S
et and promote the standards for fundraising practice (the in the Code of Fundraising our processes and procedures need to take a temperate approach
ING
Code and associated rulebooks) in consultation with the Practice. against those detailed in the towards fundraising and to advocate donor
public, fundraising stakeholders and legislators. The Code of Fundraising Code of Fundraising Practice, experience and loyalty as being paramount
• Investigate
cases where fundraising practices have led to Practice and its associated included a gap analysis to to our continued success. Interestingly, the
significant public concern. Rulebooks for Street, Door understand where new systems need for temperance has not discouraged
REGU
and Private Site Fundraising might need to be implemented, or stifled fundraising creativity.
•A
djudicate complaints from the public about fundraising and made recommendations for
outline the standards expected
practice, where these cannot be resolved by the charities change.
of all charitable fundraising Compliance with new legislation and best
themselves. The outcome of the audit was
organisations across the UK. practice guidelines has not been an arduous
LA
•O
perate a fundraising preference service to enable The standards were developed pleasing and set a benchmark process. It is a concept that sits comfortably
individuals to manage their contact with charities. by the fundraising community for future practice. Importantly, within the Charity and is aligned with our
•W
here poor fundraising practice is judged to have taken through the work of the we have assimilated the Code charitable objectives. If anything, the Charity
place, recommend best practice guidance and take Institute of Fundraising and across all charity operations.
TOR
team has an even greater dynamism and
proportionate remedial action. zest for fundraising in a new era.
Living up to our Charity Values Data Retention Clear Desk/Screen Policy
Consent IOWAA conducted a review of how we use and retain
H HIOWAA has introduced a clear desk and screen policy. This has meant that
data. Supporter’s data is now only kept when necessary. there has been a drive to protect all personal data from unauthorised access.
HIOWAA has opted for a specific ‘opt
in’ consent model. All supporters have
been asked whether they would like ISO 27001 Privacy Policy
communication from the Charity, and in HIOWAA has gone through the process of achieving HIOWAA has introduced an updated privacy policy.
which form. ISO 27001 certification. This is a demonstration of our This is available on the Charity website and is a pledge to all supporters
commitment to keeping information safe and a drive for regarding the use of their data.
continual improvement to our practices and procedures. 22FINANCIALS
Statement of financial activities (incorporating income Balance sheet at
and expenditure account) for the year ended 30 September 2017
30 September 2017
Unrestricted Restricted Company number Total Total
Total Total
funds funds 05244460 2017 2016
2017 2017 2017 2016 £ £
£ £ £ £ Fixed assets
Income and Endowments Tangible assets 610,693 457,565
from
Investments 13,601,232 11,873,098
Donations and legacies 1,882,467 - 1,882,467 1,512,975
Total 14,211,925 12,330,663
Other trading activities 4,507,005 - 4,507,005 4,609,257
Current assets
Investments 346,087 - 346,087 309,825
Stocks 18,873 18,883
Total 6,735,559 - 6,735,559 6,432,057
Debtors 521,777 484,287
Expenditure on: -
Cash at bank and in hand 1,999,171 1,702,055
Raising funds 2,398,430 - 2,398,430 2,243,326
Total 2,539,821 2,205,225
Charitable activities 2,761,489 - 2,761,489 2,344,794
Liabilities
Total 5,159,919 - 5,159,919 4,588,120
Creditors: Amounts falling due within one year (1,394,023) (1,213,813)
1,576,640 - 1,576,640 1,843,937
Net current assets 1,145,798 991,412
Net gains
460,008 - 460,008 936,653 Total assets less current liabilities` 15,357,723
on investments 13,322,075
Net income 2,035,648 - 2,035,648 2,780,590 Net assets 15,357,723 13,322,075
Transfers Funds
- - - -
between funds
Restricted income funds - -
Net movement
2,035,648 - 2,035,648 2,780,590 Unrestricted funds: Operational 14,707,723 12,672,075
in funds
Funds at Unrestricted funds: Designated 650,000 650,000
13,322,075 - 13,322,075 10,541,485
1 October 2016
Total unrestricted funds 15,357,723 13,322,075
Funds at
15,357,723 - 15,357,723 13,322,075 Total funds 15,357,723 13,322,075
30 September 2017
All amounts relate to unrestricted funds and continuing activities.
23FINANCIALS
Statement of cash flows for the
year ended 30 September 2017
Total Total
2017 2016
£ £
Cash flows from operating activities:
Net cash provided by operating activities 1,550,443 1,997,276
Cash flows from investing activities
Purchase of property, plant and equipment (253,327) (404,127)
Purchase of investments (1,000,000) (2,500,000)
Net cash used in investment activities (1,253,327) (2,904,127)
Change in cash and cash equivalents
297,116 (906,851)
in the financial year
Cash and cash equivalents at the
1,702,055 2,608,906
beginning of the year
Cash and cash equivalents at the end of the year 1,999,171 1,702,055
Reconciliation of net income to net cash flow
2017 2016
from operating activities
£ £
Net income for the year 2,035,648 2,780,590
Adjustment for:
Gains/losses on investments (460,008) (936,653)
Investment income (345,636) (302,911)
Investment costs 77,510 64,463
Depreciation charges 108,199 26,781
Gift in kind (8,000) (55,200)
Decrease/(Increase) in stock 10 3,242
(Increase) in debtors (37,490) (44,323)
Increase/ in creditors 180,210 461,287
Net cash provided by operating activities 1,550,443 1,997,276
24OUR STATISTICS
WE
FLY 3 WE
DRIVE
OPERATIONAL
SINCE 1 JULY 2007
Through your support,
HIOWAA brings an advanced
Critical Care Team to sick and
injured people in Hampshire
365
DAYS PER YEAR
TEAM OF THREE
Highly skilled teams of
doctors, paramedics and CRITICAL CARE
2-3 MISSIONS
in aircraft per day
EQUIPMENT
Full range of life-saving
equipment carried on
board, including two state
of the art ultrasound
and the Isle of Wight when DAY & NIGHT pilots can be at the scene of TEAM VEHICLE 2-3 MISSIONS devices and a blood
they need it most. an incident within minutes. in vehicle per day transfusion kit
from 7am to 2am 7 days pw/ 10 hrs per day
We bring the HIOWAA’s Funding Comes From You
hospital to
THE PATIENT
100 %
£££
PUBLIC BUSINESS CAMPAIGNS
7
FLIGHT FOR LIFE PERSONAL
DONATIONS CORPORATE REGULAR GIVING LOTTERY CHALLENGES
Our Critical Care Teams 100% OF FLIGHTS
deliver the same level of care that Our Values Set us Apart
you would expect from a hospital HAVE A CRITICAL CARE TEAM
emergency department ON BOARD
COSTS
US OVER
TO KEEP OUR Education and Training
LIFE-SAVING play an important role in the day to
£9,000 SERVICE
A DAY
OPERATIONAL
day lives of our Critical Care Teams OPENNESS DEDICATION PROFESSIONALISM TEAMWORK
Incidents
We Attend 35.2% 33.8% 12.2%
Road Traffic Collisions Cardiac/Collapse Transfers
9.4% 4.2% 3.8% 1.4%
Sports/Falls Stabbings Horse Riding Industrial Injury
25OUR FUTURE
donnors
Our Future
Where is the Charity going in 2018 Indeed, we forecast that this
expenditure will rise by 24% between
around the protection and
management of data and, as I close
and beyond? 2018-2022, to approximately £5.4M this section looking at the future, I
per year and, quite obviously, this sets need to say now that it is very possible
Well, now you have seen the We could not be where we us new challenges in fundraising. In that this process is not yet complete.
sorts of things that your Charity are today without SCAS. In meeting this challenge, we recognise Accordingly, your Charity will need
achieved in 2017, the obvious that nothing HIOWAA has achieved to keep a “weather eye” on the Third
parallel, a strong relationship
could have been done without your Sector regulatory landscape and
question is: so where is the has also developed informally we will keep you informed as – and
amazing generosity over the years.
Charity going in 2018 and with University Hospital Thanks to your generosity, we have when – any changes occur. Above
beyond? Before forecasting Southampton (UHS). been able to build a reserve that we almost everything else we do (except
the future, I hope you will allow Recently, this has included are now able to dip into over the next providing exceptional Critical Care to
me to look a bit more closely at 3 years, allowing us to deliver this our patients), we must always give you
providing support to education
confidence that your Charity is well
£5.4M
ambitious plan, whilst also ensuring
the story that has brought us to programmes for both Critical governed and open, and my closing
that we can continue to meet our
where we are. Care paramedics and Pre-Hospital other, vital obligations for provision request to you is that you can always
HIOWAA has grown steadily Emergency Medicine (PHEM) of our helicopter service. Moreover, contact me if there is something you
since our first flight in 2007, doctors. Indeed, UHS and We forecast that our this reserve gives us the flexibility to think we could do better.
and South Central Ambulance ambitious programmes rise to this fundraising challenge in a
HIOWAA now jointly fund a will lead to a rise in measured and sustainable way, which Alex Lochrane
Service (SCAS) has been PHEM training programme, expenditure by 24% has led to the launch of Chief Executive
instrumental in supporting and 11 of our 17 Air Ambulance between 2018-2022 ‘Small Change Big Difference’: our
this growth. PHEM doctors are UHS staff. newly launched
regular giving
campaign. ‘Small
Our local service development mirrors time-critical care pathway, and so it is paramedics will also transfer to UHS. • Synchronised education, training Change Big
a national picture, which has seen our duty to do all we can to enhance • HIOWAA, UHS and SCAS will and development for Critical Difference’ seeks
both increasing demand for PHEM and strengthen it, and this is precisely develop and implement a joint Care Teams, in line with national to recruit 34,000
specialist doctors, as well as the what we plan to do. We have called operational leadership structure that programmes, resulting in enhanced regular giving
introduction of a Specialist Paramedic it our Clinical Services Transition operates as a bespoke Care Group patient care. donors, each
(Critical Care) career development programme and, at its core, it involves within the Emergency Medicine • A career development programme contributing £8 a
framework. National research and us forging a new, stronger, formal Division at UHS. for Critical Care paramedics that month, by the end
National Institute of Health and alliance with our existing partners: will improve recruitment and open of 2022. When we
Although our first significant milestone
Care Excellence (NICE) guidelines SCAS and UHS. Through this new up wider job opportunities for achieve our target,
is the 1st October 2018, we believe
have also signposted the significant alliance, planning for which started in ambulance and hospital staff. it will allow us to
this programme may take up to three
benefits that accrue to critically ill November 2017, we intend to start rebuilding the
years to become fully established. We • The implementation of a clinical
and injured patients who receive, deliver the following key changes reserve that we will
see the key benefits as: leadership and governance structure
with minimum delay, the pre-hospital to our operating model, by the 1st have used. This new campaign is not Our Small Change Big
• Ensuring patients receive the right that will continue to assure best
interventions that only our Critical October 2018: the only development that will be
care, at the right time, in the right practice in a rapidly evolving clinical Difference regular giving
Care Teams can deliver. Clearly these coming to fundraising over the next
• HIOWAA will assume place and by the right staff. specialty. campaign seeks to recruit
benefits can only be fully realised year. Rachel Leaman, our Director
responsibility for fully funding all • Allowing HIOWAA and UHS to • The introduction of a 3-way
if the patient, once stabilised, can of Fundraising, and her team will 34,000 regular giving
aspects of Air Ambulance operations. respond to the emerging needs of partnership that will oversee and
be brought to the right hospital and
patients on the Isle of Wight. influence the leadership and
be growing their skills and capacity donors by the end of 2022
receive the definitive care that will • Clinical governance and assurance with new additions to the team in
for all pre-hospital critical care will be • Enhancements to the skill levels development of HEMS, well into the
give them the best possible chance of community engagement, corporate
transferred from SCAS to UHS. of Critical Care paramedics through next decade. To sign up to Small Change
making a full recovery. I have come partnerships and legacy fundraising.
to believe that the Air Ambulance • The leadership, management and
working more closely with their Clearly this ambitious programme You will have read earlier about
Big Difference, visit
Major Trauma Centre, nursing and
Critical Care Teams have a rare development of both PHEM doctors will see the Charity’s expenditure how we have responded to the www.hiowaa.org/donate
medical colleagues. on operations increase significantly.
perspective on this very complex and and our specialist Critical Care implementation of tighter legislation
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