Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council

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Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
Winter 2020

          Help for you and your family
Supporting businesses across the district
  Clip & Collect Garden Waste Service
Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
Warwickshire
             WarwickshireCounty
                          CountyCouncil
                                 Council

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                         SLIM IN
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www.warwickshire.slim-your-bin.com
www.warwickshire.slim-your-bin.com
 WarwickshireRecycles
  WarwickshireRecycles              Warwickshire
                                    Warwickshire
 @WarksRecycles
  @WarksRecycles
Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
4                                                let’s do
The editorial content of Stratford View is
produced by Corporate Communications                                     14                  right th
                                                                                            29
                                                                                                       for Stratford D
at Stratford-on-Avon District Council.

Contact us:

                                                                                                           5
Stratford-on-Avon District Council
Elizabeth House
Church Street
Stratford-upon-Avon
Warwickshire, CV37 6HX
                                                            LET'S
Tel: 01789 267575
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Minicom: 01789 260747
Email: info@stratford-dc.gov.uk
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www.stratford.gov.uk

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corporate.communications@stratford-dc.gov.uk

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paper from renewable sources.

If you run a business and you would like iY              iled to mato collectionsbover
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Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
News in brief

                                                                                                   Remember there is FREE parking in all District
                                                                                                  Council-owned car parks (excluding Bridgeway
                                                                                                 multi-storey and Bridgeway surface) from 4pm to
                                                                                                 midnight on Thursday Christmas shopping nights in
                                                                                                Stratford-upon-Avon.

                                                                                               The District Council car parks include: Arden Street
                                                                                              - Church Street - Recreation Ground - Leisure Centre -
                                                                                             Swans Nest Lane - Windsor Street

                             12PM-8PM                                                       Please note: Not all town
                                       PERE
                     MUSIC & LIVE COM
                                                                                            centre car parks are
                                        r 2020                                              District Council car parks,
                    10th & 17th Decembe                                                     please check first.
                                      CV37 6BA
                   Stratford-upon-Avon n correct at time of printing.
                                                     ormatio
                               COVID-19 guidance (inf
       Subject to the latest

       Celebration of Sport
       and Physical Activity
2020 has been an extremely difficult year                      Applications will be accepted from sports
for many people and for long periods,                          clubs, physical activity groups and schools
sport and physical activity have not been                      that are located in the Stratford-on-Avon
possible or have been restricted. This year,                   District, or individuals who live or work
Your District Council would like to celebrate                  with clubs/groups/schools within the
the commitment of local clubs, groups                          Stratford-on-Avon District. Submissions
and individuals and their ability to adapt                     should include information exclusively
to the current circumstances. In these                         from this year, 2020. Applications will be
difficult times, sports and physical activity                  reviewed by the Active Communities Team,
groups have shown their importance to the                      who will endeavour to use as many stories
community, working hard to help people                         as possible.
stay active in a variety of ways.
                                                               The deadline for applications is Friday 15
The Celebration of Sport will be an online                     January 2021.
showcase of the commitment of individuals,
teams, coaches, teachers and volunteers.                       For more information please visit:
We would like to hear about how your club                      www.stratford.gov.uk/sportsawards
or an individual has adapted to enable sport
and physical activity to take place, or has
been involved with helping the community
to stay active.

   4
           v           www.stratford.gov.uk
Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
Before...

Grants available to help
revive empty properties
A common obstacle to renovating            • be located within a
an empty property for rental, sale or        community that is in
occupation is lack of funding.               an area of housing
                                             demand, as identified
Your District Council is committed           by Your District
to reducing the number of empty              Council
properties across the district and has
grants available up to a maximum           • have been empty for
of £20,000 towards the renovation            at least six months
or improvement of empty homes,                                                         After...
or the conversion of an empty non-         The maximum grant award is
residential property into residential      £20,000 for each self-contained
accommodation.                             housing unit delivered by grant-
                                           assisted works.
Empty Property Assistance Grants are
available to help towards the renovation   The grant will be registered as a
costs of bringing empty properties back    legal charge against the property
into residential use.                      at the Land Registry for five years
                                           and, on completion of the works,
Properties eligible for the Empty          Your District Council will require
Property Assistance Grant will:            nomination rights for an agreed
                                           period of time.
• be located in the district in an area
  with community anchorage points          Contact the Empty Property Officer
  such as a school, public transport       to see if you are eligible to apply for
  and shops                                an Empty Property Assistance
                                           Grant - email:
                                           sheree.johansen@stratford-dc.gov.uk

                    a s i e .
                            r . .                      Sign up for My District...
Ma       k e life e                                    Your online customer account portal.

                                                       www.stratford.gov.uk/mydistrict
                                                                                       • access and use council services 24/7

                                                                                       • find useful information about your
                                                                                         local area, including bin collections
                                                                                         and nearest GP surgery

                                                                                       • tell us about any problems in
                                                                                         your area

                                                                                       • pay for services

                                                                                       • keep up-to-date about what’s going
                                                                                         on in your area

                                                                                             www.stratford.gov.uk
                                                                                                                    v        5
Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
Become an Apprentice

                                                                                                        “‘‘
                                           Become an Apprentice

               m e t h in g b r il li a n t !
     Star t so                   g    bt!ril  lia n
                                                                                                        Completing my

               r t  someth   in
       Sta County Council, we launch careers.
    At Warwickshire
                                                                                                        apprenticeship has given
                                                                                                        me great confidence
                                                                                                        Completing
                                                                                                        and             myto push
                                                                                                            I have learnt
                                                                                                        apprenticeship
                                                                                                        myself further”    has given
At Warwickshire
   We offer an arrayCounty   Council,
                    of apprenticeships in we   launch
                                          a large     careers.
                                                  number of professions, covering a range of levels.    me great confidence

                                                                                                        “‘‘
    From entry level opportunities to higher apprenticeships, we’ve got so much to offer!
We offer an array of apprenticeships in a large number of professions, covering a range of levels.      and I have learnt to push
FromEvery
     entryapprenticeship
           level opportunities to higher
                         we provide        apprenticeships,
                                       is designed          we’ve
                                                   to give you     got so
                                                               the skills,   much to off
                                                                           knowledge ander!behaviours   myself further”
    required
Every        to progress
      apprenticeship   weinto furtheris employment
                           provide                  with us
                                        designed to give youatthe
                                                               Warwickshire  County Council.
                                                                  skills, knowledge and behaviours
required to progress into further employment with us at Warwickshire County Council.

                                                                                                        Applying for my WCC

     Over 200                                                                                           apprenticeship was a no
    Over   200
      apprentices
                                                                                                        brainer!”
                                                                                                        Applying for my WCC
     apprentices                                                                                        apprenticeship was a no

                                                                                                        “‘‘
     recruited
    recruited
                                                                                                        brainer!”
         since 2012
        since 2012

         76%
         76%
          of our
                                                                                                        Doing this apprenticeship
                                                                                                        has allowed me to turn my
                                                                                                         Doing this
                                                                                                                into apprenticeship
        of our
     apprentices are                                                                                    passion      a career”
                                                                                                        has allowed me to turn my
    apprentices are
      retained                                                                                          passion into a career”
     retained

                                                                                                        “‘‘
        by WCC
         by WCC

         95%
        95%
          of our
        apprentices
                                                                                                        Who wouldn’t want to get
                                                                                                        Whoforwouldn’t want  to get
        of our                                                                                          paid    something they
                                                                                                        paid for something they
        stay in
      apprentices                                                                                       enjoy?”
                                                                                                        enjoy?”
       stay in
    employment

                                                                                                        “‘‘
   employment
    or education
   or education

         96%
         96%
          would                                                                                          Thehands
                                                                                                        The  handsonon   nature
                                                                                                                      nature        of an
                                                                                                                                of an
           would
     recommend                                                                                           apprenticeship
                                                                                                        apprenticeship      means
                                                                                                                        means
  recommend
       an
                                                                                                        that
                                                                                                         thatyou
                                                                                                        than
                                                                                                              youdodo
                                                                                                              you
                                                                                                                    aalotlot
                                                                                                                  would
                                                                                                                           more
                                                                                                                         just
                                                                                                                              more
                                                                                                                              sitting
             an                                                                                          than you would just       sitting
     apprenticeship
    apprenticeship
                                                                                                        in a classroom”
                                                                                                        in a classroom”
       atatWCC
            WCC

 www.warwickshire.gov.uk/apprenticeships • 01926
www.warwickshire.gov.uk/apprenticeships     01926 418040
                                                  418040 • apprentice@warwickshire.gov.uk
                                                           apprentice@warwickshire.gov.uk
Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
Barnfield HomeCare
                                                                                        LET OUR FAMLIY TAKE CARE OF YOURS

  LOOKING F0R CARE?                                                                                        01789 610 500
                                                                                                               barnfieldhomecare.co.uk
Barnfield Homecare is a well-established                                                                    Elizabeth
                                                                                                       Let our  familyCourt,
                                                                                                                       takeChurch  Street,
                                                                                                                             care of yours
care agency that provides quality care for                                             Stratford Upon-Avon, Warwickshire, CV34 6HX
   your loved ones in their own homes.

We offer specialist care and enablement
services. Call schedules can range from
        30 minutes to 24 hours.                                                LOOKING FOR WORK?
        Our core services include:
       Personal Care, Live-in Care,                                             HEALTHCARE ASSISTANT NEEDED
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                                                                             Based in Stratford-Upon-Avon, we are
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  Call us today and we will guide you
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                                                                      BENEFITS                                      REQUIREMENTS
                                                                      High pay rates                              Drivers preferred)
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                                                                      Full training provided                      E,perience in care
                                                                      Car parking permit                     Immediate start available
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                         2 M a r ke t P l a ce , A l c e s t e r, Wa r w i c k s h i r e B 4 9 5 A E

                                                                                                       www.stratford.gov.uk
                                                                                                                              v          7
Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
"I cannot praise Quinton Nursing Home
enough, all the staff were so thoughtful,   "My mother was admitted to Quinton      "Mum was always cared for with respect,
caring, and looked after mum so well,       Gardens (Quinton House) Christmas Eve   dignity and kindness. We, as a family,
from the nurses, carers, cleaners, they     and has been made to feel very          cannot praise Quinton House highly
were all brilliant, and were there for us
                                            welcome. The care and the management    enough. We were always kept fully
when we needed them most. This home
was our saviour when we needed              have gone above and beyond their        informed of any changes of Mum's
somewhere for mum to be cared for, and      manner of care. Words cannot express    condition. We were always made
looked after, and a relief to the family    my family and my gratitude to all       very welcome on our numerous visits,
that someone was with mum 24 hours a        concerned. A big thank you "            day or night."
day, to give us all peace of mind. "

8
        v        www.stratford.gov.uk
Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
Visit newcentralcu.co.uk
                                                                                                                                         Email info@newcentralcu.co.uk
                                                                                                                                                      Or call 02476633456

           Online Banking – Junior Accounts – Credit Union Prepaid Cards – Budget Accounts – Payroll Deductions

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                                                                                             MAKE THE MOST OF THIS

                                                                                             WINTER
                                                                                             CLOSE TO HOME
                                                                                              Come and explore until Sun 3 Jan.

                                                                                                                                                                                                                                 @joanna_wall
                                                                                                                                      “Magical day out today -
                                                                                                                                       thanks so much to the team
                                                                                                                                       who clearly have worked
                                                                                                                                       so hard to create such a
                  THE FARM IS A FAMILY RUN BUSINESS THAT OFFERS A                                                                      wondrous atmosphere!      ”
                    UNIQUE FOOD & WELLBEING DESTINATION THAT
                  SHOWCASES LOCAL ARTISAN PRODUCE & PROMOTES
                     ETHICAL, WHOLESOME & SUSTAINABLE FOOD.

                  OUR AWARD WINNING INDEPENDENT FOOD HALL IS
               LOCATED IN SNITTERFIELD, JUST OUTSIDE OF STRATFORD
                                                                                                                                                                                   and Beyond
                                                                                                                                                                                   in Warwickshire
                                                                                                                                                                                   Our Adventures
                                                                                                                     @helenjwilding

                   UPON AVON. THE FARM STRATFORD IS HOME TO A
                COLLECTIVE OF ARTISAN FOOD PRODUCERS, BUTCHERS,
                  WINE EMPORIUM, CHRISTMAS, GELATO, ESSENTIALS,
               TOILETRIES, CHOCOLATIER & DELI. OUR RESTAURANT WILL
                                                                                                                                                                                                     “Excellent in every way…”
                 STAY OPEN FOR TAKEAWAY COFFEES, CAKES & PIZZA.

                  WE HAVE REMAINED OPEN DURING THE PANDEMIC &                              “A wonderful place for
                 SUPPORTED THE COMMUNITY THROUGH A FRESH FOOD                                families with lots to do.
                 HOME DELIVERY & CONTACTLESS COLLECTION SERVICE.                             Broaden your children’s
                                                                                                                                                                 @DesignPenguinC

                                                                                             interests and culture.
                 OUR ONLINE FOOD STORE IS OPERATING AS NORMAL
                    WE OFFER HOME DELIVERIES & CONTACTLESS
                                                                                             Time well spent.    ”
                COLLECTIONS BROWSE OUR CHRISTMAS CATALOGUE ON
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                                 OUR WEBSITE

                                                                                                                                                                                                Purchase tickets online or
                                                                                                                                                                                                call 01926 645500
                                                                                                       “   What a lovely venue with fantastic
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                                                                                                                                                       ”

                                                                                                                                                                                                            v
                                                                                                           views around the countryside...

                                                                                                                                                www.stratford.gov.uk                                                         9
Help for you and your family - Supporting businesses across the district - Winter 2020 - Stratford-on-Avon District Council
All of the items pictured below can be
 recycled from your blue-lidded bin
1             2              3            4              5

6             7              8            9              10

11            12            13            14             15

16            17            18            19             20

        21            22           23               24

       Please put garden and food waste in your green bin.
     Items not mentioned above need to go in your grey bin.
        For full details please visit www.stratford.gov.uk

                   #RecycleRight #EnviroRight
                   follow on Facebook and Twitter
                           for daily advice.
LET'S S.C.R.A.P. FLY TIPPING!
We ALL have a DUTY OF CARE, to ensure our household or business
waste is disposed of legally and not fly tipped. Avoid an UNLIMITED
FINE by following the S.C.R.A.P. code:

S   uspect ALL waste carriers
C   heck with the Environment Agency on 03708 506 506
    that the provider taking your waste away is licensed
R efuse unexpected offers to have waste taken away
A sk what will happen to your waste
P aperwork should be obtained – get a full receipt
Did you know?
Under section 34(2A) of the Environmental Protection Act 1990, Domestic
Duty of Care, you can be issued a fixed penalty notice of up to £400 if you
don’t dispose of your waste correctly.

This includes:
• If fly tipped waste is traced back to iYOUi
• If iYOUi failed to make appropriate checks to ensure the transfer of
  iYOURi waste was to an authorised person
• If iYOUi forget to check if the waste carrier is registered to remove
  iYOURi household waste
• If iYOUi forget to get a Waste Transfer Note or receipt for the waste
  which gives a description of the waste, where it was collected from
  and where it’s going

If iYOUi fail on any of the above, then iYOUi may receive
a fixed penalty notice or face prosecution.
For more information on preventing fly tipping or to report fly tipping
 www.stratford.gov.uk/environment/fly-tipping.cfm
For information about Household Waste Recycling Centres
 www.warwickshire.gov.uk/hwrc
We are the only Award Winning home care
                            provider delivering Doctor and Nurse-Led
                             Care for the residents of Warwickshire
                                        & Worcestershire.

                            We provide companionship, housekeeping,
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                              comfort and security of your own home.​          We offer a wonderful nurturing and stimulating
                                                                              environment for your child in a small rural primary
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      compassionate carers. Working towards prevention of admissions,                play and more structured activities.
       early discharge and respite. We pride ourselves on making time
                        for our client's and their families
                                                                              The ideal start for your child’s educational journey!
      WE PROVIDE CQC REGULATED SUPPORT WITH:                                 Our friendly, experienced and well qualified staff look
                  Companionship and confidence building                             forward to welcoming you to our school!
              Personal care, medication and/ or housekeeping
                   Providing breaks for your existing carer,
            family members and/ or being that main carer for you
      Supporting you to go shopping and/ or do the shopping for you
                       Keeping you shielded and safe
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                                                                             Hampton Lucy CE Primary School & Nursery, Church Street,
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                                                                                    www.hamptonlucyschool.org.uk
      01789 765468 | enquiries@alcesterhomecareagency.co.uk
             Cyber crime ad print bleeds.pdf    1   29/10/2020    14:58
                   www.alcesterhomecare.co.uk

           Incredibly Cheap Online
           Deals? I’m not buying it!
           Bogus websites offer popular and hard to find
           products at incredibly low prices.

           But if you buy from a bogus website you will
 C

 M

 Y
           either receive a fake product, or no product
CM
           at all and you may not get your money back!
MY

CY
           • Do your homework. Check out the company's
CMY
             reviews and ask friends and family before you buy.
 K
             Make sure their website is secure and use a payment
             method that offers protection, such as PayPal.

           • Beware of Phishing emails. Don’t open or forward suspicious emails.
             Don’t click on any links or download any attachments that they may contain.

           • Use strong, unique passwords for your email and shopping accounts.

       Visit - getsafeonline.org and safeinwarwickshire.com/cyber-safe-crime-prevention-advice-leaflets
                                     safeinwarwickshire.com/cyber-safe-crime-prevention-advice-leaflets

      12
               v       www.stratford.gov.uk
Video calls with loved ones, a relaxing
                                                      stroll in the garden, or having a stretch
                                                      in an exercise class are just some of
                                                      the things residents have enjoyed, and
                                                      continue to enjoy, at Ambleside care
                                                      home. Add to that delicious home cooked
                                                      food from our in-house chef, tailored
                                                      care delivered by our fully trained and
                                                      experienced team, the highest standards
                                                      of safety and cleanliness, and you can see
                                                      why we’re the ideal choice.
                                                      If you’re considering care for yourself or a
                                                      loved one, we’re here for you.
                                                      To find out more about Ambleside,
                                                      please call 01789 863549 or email
                                                      gary.hulme@careuk.com

                                                        WELCOMING NEW RESIDENTS

  Ambleside care home
  Evesham Rd, Dodwell, Stratford-upon-Avon CV37 9TG
  careuk.com/ambleside

Retirement Apartments from £375,000

                                    retirementsecurity.co.uk

                                                                           www.stratford.gov.uk
                                                                                                     v   13
Supporting you and your family during
Family                                                             Carers
Looking after you and your family                                           If you provide help for someone,
during coronavirus is important.                                                such as family, friends or
Warwickshire Family                                                               neighbours, who couldn’t
Information Services offer                                                          cope without you it is
a wide range of information                                                          important to look after
and advice for families                                                               your own health and
with children and young                                                                wellbeing.
people aged 0 to 25 across
Warwickshire at                                                                       If you are a carer the last
www.warwickshire.gov.uk/fis.                                                          few months may have been
                                                                                      a challenge. Without the usual
You can stay up-to-date with                                                         support networks available you may have
the latest advice by signing                                                        felt isolated or low. There are services
up to the weekly electronic                                                        available to help you:
newsletter by following this link
www.warwickshire.gov.uk/                                                      The Carers Trust provides emotional and
parentupdates                                                              practical support to help people care for someone
                                                                        and maintain their health and wellbeing.
A helpline is available from 9am to 5pm Monday
to Friday 01926 742274 or fis@warwickshire.gov.uk                  • A carer wellbeing check can identify any needs a carer may
                                                                     have and provide signposting to other agencies to help
Stratford District Children & Family Centre is also                  support the person they care for.
operating a virtual timetable of activities on Facebook
@Stratfordchildrenscentres each week including story time          • A community-focused service helps a carer access
videos and family learning and activities to support families.       local agencies who can help with shopping, collecting
                                                                     prescriptions and other practical help.
Further information to support children and families can be
                                                                   • If there is an emergency and a carer must leave their loved
found at www.stratford.gov.uk/people-communities/children-
                                                                     one, the Carer’s Response Emergency Support Service
and-families.cfm
                                                                     (CRESS) service may be able to help.

What to do if you’re worried                                       • The helpline can provide a listening ear to talk through
about a young person                                                 problems and provide reassurance - 024 7663 2972
                                                                     (option 2)
If you are worried about a young person at the moment, here are
some things you may be able to do to get help:                     Dementia Connect in Warwickshire can help you to support
                                                                   a family member or friend with dementia. You can find out
• Call Childline on 0800 1111 and talk through your concerns       more about dementia, get suggestions on how you can best
                                                                   support the person you care about and get some emotional
• Speak to Young Carers if the young person is looking after       support for yourself. For more information and advice visit
  someone at home by calling 024 7621 7740                         www.alzheimers.org.uk/dementiaconnect
                                                                   or call 0333 150 3456.
• 11 to 19 years olds can text a school nurse about any concerns
  on 07507 331525 from Monday to Friday, 9am to 5pm.               Care Companion is a free online resource, developed by
• Call the Police in an emergency (999) or a non-emergency (101)   carers for carers. It is confidential with reliable resources and
                                                                   information tailored to the care needs of their loved ones.
                                                                   Website: www.carecompanion.org.uk

                                                                   Warwickshire Safe Haven provides support for people (18+)
                                                                   who are feeling distressed and overwhelmed. The helpline is
                                                                   available (6-11pm Thursday to Sunday).
                                                                   Telephone: 02477 714 554
                                                                   Text: 07970 042270
                                                                   Email: safehaven@cwmind.org.uk

   14
           v       www.stratford.gov.uk
Coronavirus
        Extra Help
           If you are unable to leave your
            home due to Covid-19 and
             have no support to help you
             get food, medication or to
             access services then you can
            request help via Warwickshire      Keeping Warm keeps You Well!
          County Council’s hotline on
         0800 408 1447.                       It’s important to look after yourself and     • Cover yourself with a blanket or shawl
                                              stay warm in your home this winter. This        if you are sitting for long periods, this
     What help is on offer? Warwickshire      will help protect your health. Here are         will help keep you warm.
 County Council can provide support           some top tips to keep warm and well
 for a number of issues using our normal      this winter.                                  • Tuck curtains behind radiators, this
 channels and help you to tap into the                                                        will keep the heat in the room.
 additional support being provided by         Be prepared                                     Keep moving
 community and voluntary groups.
                                              • Check the weather forecast and be           • Try not to sit for more than 1 hour
 • medicine deliveries                          ready for cold weather.                       - get up and walk around, make a
 • community groups                                                                           hot drink and spread housework
                                              • Make sure you have enough of your
                                                prescription medicines.                       throughout the day. If walking is a
 • financial support                                                                          problem try moving your arms and
                                              • Keep yourself safe and make sure you          legs whilst sitting or wiggling your
 • mental health and wellbeing advice
                                                have your flu jab.                            fingers and toes.
 • getting food and essential
   household goods                            A hot meal a day helps to
                                                                                            Struggling to keep warm – you
 • local volunteer networks
                                              keep the cold away
                                                                                            may be able to get some help
 • health and social care information         • Hot meals will keep you snug and
                                                warm so make sure you have food in          • Keeping snug and warm in your home
 • home isolation                               the house.                                    is vital to protect your health. Contact
                                                                                              Act On Energy 0800 988 2881 or visit
 For more information visit                   A cosy cuppa will help                          www.actonenergy.org.uk to receive
 www.warwickshire.gov.uk/
                                              keep you warm                                   free advice on keeping Warm
 coronavirusvulnerable
                                                                                              and Well.
                                              • Have plenty of hot drinks like tea,
 Community Meals delivers hot or frozen
                                                coffee or hot water as this will help to
 meals to vulnerable people over the age
                                                keep you warm.                              You may be entitled to extra
 of 50. There is a charge for this service.
 Telephone: 01926 889511
                                                                                            benefits to help with bills
 Website: www.warwickshire.gov.uk/            Do you know the room
 mealsservice                                 temperature for good health?                  • Citizens Advice South Warwickshire
                                                                                              offers for free, confidential, impartial
                                              • To keep warm and healthy, sitting             and independent advice on benefit
                                                rooms should be minimum 21°C and              entitlement. To receive a free benefit
                                                bedrooms 18°C. Set your heating               check call 0300 330 1183 or visit
                                                controls to the right temperature or
                                                                                              www.casouthwarwickshire.org.uk.
                                                have a simple thermometer.

                                                                                            Many people are not aware that by
                                              All wrapped up this winter -
                                                                                            not keeping warm they are putting
                                              keep snug and warm
                                                                                            themselves in danger. Older people
                                              • Wear a few layers of thin clothing          who may be frail or have existing health
                                                rather than 1 thick layer; this will trap   conditions are particularly at risk so
                                                the heat better to keep you warm.           check on your neighbour this winter.

                                                                                             www.stratford.gov.uk
                                                                                                                     v            15
Helping businesses across the district
 When lockdown was enforced across            thanks to grants from Your District      Here is a snapshot of the businesses
 the country this year, businesses in         Council and government support, many     around the district that have been
 Stratford district were heavily affected     have been able to get back on            helped by Your District Council:
 through no fault of their own. But           their feet.

                                        Guides ‘n’ Blanks, Studley
                                        Specialist fishing shop Guides ‘n’
                                        Blanks in Studley was able to take
                                        advantage of angling’s boost in
                                        popularity during lockdown.
                                       Guides ‘n’ Blanks in Studley saw its                                   Henley-in-Arden
                                       sales skyrocket in the spring and                       Studley
                     summer, with sales doubling in June compared to a
                     typical month.

                                                                                                   Alcester
                               Molly’s Cotton Tails, Alcester
                               Organic clothing and toy shop
                               Molly’s Cotton Tails hopes to be                                                   Stratford -upon-Avon
                               selling zero-waste food alongside its
                               other ethically-sourced products.
                              The business, owned by lifelong
                              Alcester resident Sara Palmer, has
           regular customers from as far away as Italy thanks to its
           strong ethos.

                            Samaritans, Stratford                                       All that Glitters, Stratford
                            The Stratford-upon-Avon and                                 Jewellery and handbag store All
                            District branch of Samaritans was                           that Glitters only opened a week
                            still able to deliver a full service                        before lockdown, but owner Patrick
                            to vulnerable people right the                              Kavanagh remains optimistic about
                            way through lockdown.                                       the future.
                            And a grant awarded to them by                               Patrick, who moved to Stratford
        Your District Council meant the branch was able to             from South Africa last year, was amazed at how
        re-start recruitment and training programmes that              quickly his grant application was approved, and has
        had been put on hold.                                          seen plenty of support from shoppers in Stratford.

                            Stratford Town FC, Stratford                                Underwood Wines, Stratford
                          The new season has got                                        A boom in private customers
                          underway for Stratford Town FC,                               enabled wine merchants
                          and without a grant from Your                                 Underwood Wines to keep going
                          District Council to cover some                                during lockdown.
                          of the money lost from voiding
                                                                                        The grant for the firm, founded
                          last season, they might not have
                                                                                        in 1980 by brothers Nick and Tim
        been around to play at all.
                                                                       Underwood, was also able to put them in a stronger
        The club is now hoping for a kind winter so the vast           position when trading was at its worst.
        majority of matches can actually be played.

16
       v       www.stratford.gov.uk
Henley Kitchen and Bakery,
                          Henley-in-Arden
                          Henley Kitchen and Bakery had to
                          adapt its business model when the                                  Garden Shed Café,
                          Coronavirus lockdown came into                                     Wellesbourne
                          force and is now making its changes
                          semi-permanent to benefit the                                      The Garden Shed Café in
                          community.                                                         Wellesbourne added an extra
                                                                                             string to its bow post-lockdown
       It supported the community by providing essential                                     by providing mobile catering at
       produce in addition to a delivery service to those                                    Compton Verney.
       isolating – and is now continuing to trade as a shop
       rather than just as a bakery.                                      It created a bespoke branded unit to provide catering at
                                                                          the popular attraction now that visitors are starting to
                                                                          return.

                                                                                      The Merrie Lion, Fenny Compton

                                                                                      The Merrie Lion, a prominent village
                                                                                      pub and B&B in Fenny Compton,
                                                                                      was another business hit hard by the
                                                                                      pandemic.
     Wellesbourne
                                                                                       But landlady Daphne Leck found
                                                                    introducing table service actually boosted her drinks
                                       Fenny Compton                sales compared to bar service. She’s now planning to
                                                                    keep table service when restrictions ease.

                                       Warmington
                    Upton

                                                                                  Foakeswagons, Warmington

                                                                                  Used car business Foakeswagons in
 Shipston-on-Stour                                                                Warmington, run by Rachel Foakes,
                                                                                  was able to stay afloat during
                                                                                  lockdown thanks to a grant from Your
                                                                                  District Council.

                                                                She is now confident her firm, which she founded three
                                                                years ago, will come out of the pandemic in a good
                                                                position.

                   Greenfields Nursery,
                   Shipston-on-Stour
                                                                                             Uplands House, Upton

                                                                                             Luxury B&B Uplands House in
                   Greenfields Nursery in Shipston-on-
                                                                                             Upton could not host guests during
                   Stour has been overwhelmed by the
                                                                                             lockdown, but was able to keep its
                   kindness and generosity of its local
                                                                                             staff on to maintain the house and
                   community after its toys were stolen.
                                                                                             grounds because of Your District
                                                                                             Council’s support.
Its outdoor storage was broken into – but Shipston’s
residents all banded together to help, with Cllr Jo Barker
                                                                          Owner Poppy Cooksey remains hopeful that guests
paying them a visit to hear about their story.
                                                                          will continue to book and stay despite the government
                                                                          introducing more COVID restrictions.

                                                                                             www.stratford.gov.uk
                                                                                                                    v          17
Clip & Collect Garden Waste Service
From 1 April 2021 there will be a charge    The collection crews will be                You can also take your garden waste
for the garden waste service across         monitoring bins for hidden garden           to a Household Waste Recycling
Stratford-on-Avon district. Here’s some     waste and a thorough check will be          Centre. Please do not mix food waste
FAQs to help explain the service.           made if evidence shows previous             with garden waste when taking it to
                                            contamination.                              these sites. To find your local centre
1. How much is it to sign                                                               and opening times please visit www.
up to the service?                          4. Why are you charging for the             warwickshire.gov.uk/recyclingcentres
                                            collection of garden waste?
The annual charge is £40 for each green                                                 7. Will the garden waste be
bin, however, if you sign up between 11     The collection of garden waste is a         collected all-year round?
January and 28 February 2021, there is      discretionary service not a statutory
an early bird offer of £35 per green bin.   service – one that the Council is not       Yes. There are no plans to reduce the
                                            obliged to provide. We had the choice       level of service, there may be occasions
2. What will happen to my food              to charge for the service or possibly       due to exceptionally inclement weather
waste if I do not sign up for my            discontinue it completely. We felt that     etc. when the collections will be
green bin to be collected?                  it would be fairer for residents to have    suspended. Full details will be provided
                                            the choice to pay for a service or not,     on the Council website if there are
You will be able to place up to three       rather than not having a service at all.    any interruptions to the service. No
food waste caddies out for collection                                                   refunds will be given for unexpected
on what would have been your garden         We are not allowed to charge for the        disruptions to the service.
waste collection day. The food caddies      collection of domestic waste (the
will be available free of charge, on        grey bin) under the Environmental           8. Can I continue to use sacks
request.                                    Protection Act 1990. There are also         for my garden waste?
                                            limits to how much the council tax can
3. Can I put the garden waste in            be increased and it was felt it would       We would encourage subscribers to
my grey rubbish bin?                        be fairer to charge only those residents    use a green bin, where possible. We can
                                            that use the service.                       provide a green bin free of charge when
No. 95% of the waste in the grey bin is                                                 you sign up to the service, if you have
taken to an energy from waste facility,     5. Is this charge compulsory?               room to store the bin. Reusable sacks
they cannot accept garden waste at this                                                 will be available to purchase where a
plant. If there is garden waste in your     No. The service will only be available to   wheeled bin is not practicable.
grey bin, it will not be emptied.           residents that register for the service.
                                            If you do not register and make the         9. Will this encourage
                                              payment, your green bin will not be
                                              collected and there will be no charge     more fly tipping?
                                               to you. Therefore, if you do not have
                                               a garden or do not want to pay for       We have conducted benchmarking with
                                                the collections, you do not need to     other councils where they charge for
                                                 do anything.                           the collection of garden waste. This
                                                                                        has shown that there is not a significant
                                                                                        increase in fly tipping when charges
                                                6. How can I dispose of my              are introduced. Any fly tipping that
                                                garden waste if I do not                occurs will be dealt with as per our
                                                want to pay for                         current arrangements. Fly tipping is a
                                                the service?                            crime, any person found guilty of fly
                                                                                        tipping will be dealt with, in line with
                                                  The most environmentally              SDC’s Local Environmental Quality
                                                  friendly way to dispose of            Enforcement Policy.
                                                  your garden waste is by home
                                                  composting. Warwickshire              If you have any further questions,
                                                  County Council offer discounted       please email the team:
                                                  home composting bins on their         streetscene@stratford-dc.gov.uk
                                                  website: www.warwickshire.gov.
                                                  uk/composting

18
       v       www.stratford.gov.uk
Clip & Collect Garden Waste Service
How do I opt-in to have my green bin emptied?

1   Sign-up at www.stratford.gov.uk/gardenwaste
    or telephone 01789 260628.
                                                              Sign up betw
                                                               11 January an
                                                             28 February 2
                                                                             een
                                                                              d
                                                                             021

2
                                                        for an early b
                                                                       ird char
                                                            £35 per green ge of
    Pay £40 per green bin for a 12 month subscription                       bin
    from 1 April 2021 to 31 March 2022.

3   You will receive a permit to put on your
    green bin prior to 1 April 2021.

4   The service will start on 1 April 2021, for those
    who have subscribed. Your green bin will not
    be emptied if you have not signed up.

    Food waste can still be collected on your recycling week
    even if you don’t subscribe to the garden waste service.
    FREE food waste caddies are available on request.

          For more information, please telephone 01789 260628
          email streetscene@stratford-dc.gov.uk
          or visit www.stratford.gov.uk/gardenwaste
                                                        www.stratford.gov.uk
                                                                               v   19
Handmade bespoke sofas, chairs and headboards

                                                                                                                Made in Cotswolds, delivered by us
                                                                                                                throughout Midlands and the South

                                                                                                                  Showroom open by appointment

                                                                                                                       Over 300 pattern books

                                                                                                                    Re-upholstery service offered

                                                                                                              Sofa beds with range of mattress fillings

                                                                                                       01608 659 091 | info@westcotedesign.co.uk
                                                                                                              www.westcotedesign.co.uk
                                                                                                    Westcote Design, 5 Threshers Yard, Kingham, Oxon OX7 6YF

                                                                                                                                       we will support you to spend
                                                                                               CEDAR LODGE                             your time doing the things you

         D R I V E W AY & L A N D S C A P E S O L U T I O N S
                                                                                               CARE HOME                               enjoy. Let us know if it’s music, a
                                                                                                                                       favourite newspaper, exercise or
                                                                                               47 places for residential,              a spot of pampering at the salon.
Mobile: 07938 873 128 Email: Drivecoltd@gmail.com                                              residential dementia and                Landscaped gardens invite you
        Henley in Arden: 01564 330 616 Solihull: 0121 607 8834                                 nursing care                            to appreciate the fresh air, or tend
                                                                                                                                       the plants, if you wish. There’s a
                        Stratford: 01789 508 660                                               Set in the heart of Warwickshire,       wide range of social events, so you
                                                                                               Cedar Lodge has a person-centred        never need to feel bored or lonely.
  Contact us today for a FREE DESIGN & FREE QUOTATION                                          focus to respect and nurture the
                                                                                               individuality of each resident. We      Meal times are a special part of the
    OUR SERVICES INCLUDE                                                                       provide care and support for people     day for you to savour tasty food,
                                                                                               living with dementia who require        freshly cooked by our chef to suit
    • Block Paving • Lift & Relay Drives                                                       residential care, and nursing care      you and any dietary needs. And, of
                                                                                               for those who require registered        course refreshments are available
    • Fencing • Patios • Tarmacing                                                             nurse support. By getting to know       throughout the day for you and
                                                                                               each resident in detail - their         your visitors, who are welcome at
    • Brickwork • Slabbing • Gravel                                                            personal history, likes and dislikes,   any time.
    • Driveway Repairs • Resin Drives                                                          we ensure truly personalised care
                                                                                               to help people get the most out of
    • Driveway Maintenance • Garden Design                                                     every day.
    • Roofing Repairs • UPVC Fascias, Soffits & Downpipes                                      Privacy and independence,
                                                                                               friendship and support
                   CLean & SeaL DRiVeS, PaTioS anD WaLLS                                       - 24 hours a day

     WoRK FULLY GUaRanTeeD FoR 5 YeaRS                                                         Cedar Lodge offers care and
                                                                                               comfort, compassion and
                             no deposits taken - no subcontractors used                        friendship. At the heart of all we
                                                                                               offer is our assurance that you         Our commitment to your well-being
    Check out samples of our work on the website                                               will be treated with the respect
                                                                                               and dignity that we all deserve,        Our highly-trained, dedicated
                       po
                            UnDs pUb
                                     l    i
                                                            www.DriveCoLtd.com                 and if you need anything at all,        members of staff will always be
                   n                                                                                                                   on hand to provide your care and
                                                            Branches throughout the Midlands   we’re here to help, 24 hours a day.
                                          c
to 5 m i l l i o

                                                                                               Whether in the privacy of your own      support in the way that best suits
                                              lia

                                                            Head office: Forward House,        room or relaxing in the company         you, in the comfort of your own
                                              bility i ns

                                                            17 High street, Henley in arden,   of your friends and neighbours,         room with en suite facilities.
                                                            Warwickshire. b95 5aa
      Up

                                                                                                                            Cedar Lodge, Bearley Cross, Wootton Wawen,
                                              U

                                         ra
                   •                nc
                       e c ov e r                                                                                               Henley in Arden, West Midlands, B95 6DR

                              v
        Company Reg. no: 10560471 Registered in england & Wales                                                                      Tel: 01789 731168 | mha.org.uk

      20                                      www.stratford.gov.uk
www.venturehousestratford.co.uk           tel: 07583 100488 / 01789 207500

                                             venturehousesua                   Venture House Business Centre,
                                                                               Avenue Farm Industrial Estate, Birmingham Road,
                                             venturehousesua                   Stratford-upon-Avon, CV37 0HR

Getting the best out of virtual networking
 Virtual business meetings and networking seem to have become a day-to-day occurrence for a lot of us since lockdown. To
 help you make the most of your virtual engagements, here are some tips to help you.

 1. Environment                              4. Prepare                                 6. Contribute
 Sometimes working from home means           to represent your business as              Virtual events can feel weird and
 dogs barking or children shouting can’t     professionally as possible, it’s always    you might prefer to sit and listen to
 be avoided but try to reduce distraction    advisable to dress as you would for a      everyone else, but try to contribute
 during your meeting and shut yourself       face to face meeting – and show up         to the discussion as this flags to other
 in a quieter room if possible. Use the      a few minutes early in case you have       attendees that you are ‘in the room’ and
 Mute button as much as possible when        to wait to be let into the meeting.        they are more likely to remember you.
 you aren’t speaking.                        Make sure you’ve eaten beforehand as
                                             someone eating their cornflakes can be     7. Follow up
 2. Positioning                              quite distracting!                         It can be difficult to make direct
 Make sure you have good lighting so                                                    connections so try and get a list of
 that the other attendees can see you        5. Focus                                   the other attendees so that you can
 properly. Sit with a light or window        Concentrate on what the person             follow up on any leads after the event.
 in front of you rather than behind or       speaking is saying and look at the         Encourage attendees to put contact
 put a light on to brighten up the room.     camera rather than an alternative screen   details in the Chat function and save
 Position your camera so that your face      as it really helps to engage with the      the Chat to use afterwards.
 appears in the centre of the screen and     other attendees.
 you aren’t looking up or down.

 3. Background
 A virtual background can be a great way
 of hiding your home backdrop. Try and
 pick something that reflects your style
 and business, customise it to include
 your business logo or contact details so
 that people can instantly see who you
 are and what you do.

For information about Business Support
and Learning & Skills Opportunities go to:
www.venturehousestratford.co.uk/
what-we-offer/business-support

                                   availa                                                         If you would like to try out

                                          b
                                  soonle
                                                                                                   some of these tips yourself
                                                                                                    then please join us for Donut
                                                                                                     Time, Venture House’s
                                                                                                     monthly virtual networking
                                                                                                     event. Held on the 2nd
                                                                                  Wednesday of every month, it’s aimed at small
                                                                         and micro businesses from across the district. Each
                                                                         month includes a different guest speaker giving their
              Small serviced                                             top tips on a business related topic as well as small
               office space                                              breakout rooms to allow you to get to know the other
                                                                         attendees. To book onto the next Donut Time Event
           Get in touch for more information:                            visit: http://bit.ly/VHEventbrite

                                                                                                                    v
           info@venturehousestratford.co.uk

                                                                                             www.stratford.gov.uk               21
Cedar Lawn, Stratford Upon Avon
                                                                                        Residential Care

                                                                                        We understand that choosing the right care environment is an
                                                                   LE                   important decision, at MHA we care about your new home as much as
                                                             RELIAB
                                                                                        you do. Working with older people for nearly 70 years, we have used
                                                                  &                     our experience to develop a special service at Cedar Lawn offering:
                                                                   ABLE
                                                             AFFORD
                                                                                        • residential care within a friendly home environment
STRATFORD SKIP HIRE                                                                     • a personal care package tailored to meet your individual needs
FAMILY RUN BUSINESS WITH OVER 30 YEARS EXPERIENCE                                       • an onsite dedicated staff team to provide
                                                                                           you with 24-hour care.
•       Great Rates
                                                                                        To find out more about Cedar Lawn
•       Permits Arranged if Necessary                                                   please phone us on:
•       Recycling
•       General Waste Collection                                                        01789 205882
•       Building & Construction Waste Collection                                        Our email address is:
•       Industrial Waste Collection                                                     home.str@mha.org.uk
•       Soil & Garden Clearance                                                         Our office address is:
                                                                                        Cedar Lawn, Cedar Close,
        Call: 01789 470480 | 07495 561675                                               Welcombe Road, Stratford-upon-Avon,
                                                                                        Warwickshire CV37 6UP
        www.stratfordgrabandskiphire.co.uk
                                                                                         Now taking admissions | No cases of Covid19
www.warwickdc.gov.uk/lifeline             Lifelineservices    Lifeline Services

                                                   The Lifeline service
                                                   provides assistance
                                                   in an emergency
                                                   24 hours a day,
                                                   365 days a year.

 Tunstall Lifeline Unit                Tynetec Reach IP
 ꞏ Used around the home                ꞏ Used around the home
 ꞏ Connects to Landline phone
 ꞏ Wearable red
                                       ꞏ Does not need Landline
                                         connection (has mobile sim)                                  Stanley & Arthur’s
   emergency button                    ꞏ Easily moved from room
 ꞏ Can be connected to other             to room                                                        DOG GROOMING AND DAYCARE
   telecare products                   ꞏ No call charges/ line rental
                                       ꞏ Can be connected to other                              Expert dog care with a personal touch
                                         telecare products
 Rent                                   Rent
 £3.65 per week                         £4.50 per week

 Footprint                             OwnFone Mobile
 ꞏ Can be used anywhere                ꞏ Very discrete - can be worn
 ꞏ Contains a mobile sim                 under clothing
 ꞏ Comes in 4 different colours        ꞏ Can be used anywhere
 ꞏ Has a built in falls                ꞏ Contains a roaming
   detector and GPS                      sim card                   Answer   End Call

 Rent                                   Rent
 £4.95 per week                         £3.95 per week
  Our other telecare products can be connected to the Tynetec Unit,                                  Telephone: 01789 731598
                        like the Tunstall unit.
                                                                                                  Email: info@stanleyandarthurs.com
                          Contact us for more information
                                  T: 01926 339577
                                                                                                    www.stanleyandarthurs.com

           v
                      E: lifelineservices@warwickdc.gov.uk

 22                   www.stratford.gov.uk
Your local
                                                                                      Bupa Care Homes
                                                                                      Here for you
                                                                                      There’s been smiles, laughter and tears during these
                                                                                      challenging times, but through it all we’ve been there for
                                                                                      our residents and their families, relentlessly. The safety
                                                                                      and wellbeing of our residents and teams has always been
                                                                                      our priority, so we’ll keep providing Personal Protective
                                                                                      Equipment (PPE) and continue testing.
                                                                       Dem            We’re here to support loved ones with a range of needs,
                                                                            ent
                                                                         car ia       from nursing to residential and dementia care. Talk to us
                                                                      avail e         about how we can help.
                                                                           able

                                                                                      Call us for advice on care today

                                                                                      01789 869 299
                                                                                      Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday.
                                                                                      Closed Sundays and bank holidays. Calls are charged at no more than local
Alveston Leys Care Home                   Canning Court Care Home                     rate and count towards any inclusive minutes from mobiles. We may record
                                                                                      or monitor our calls.
             carehome.co.uk                             carehome.co.uk
   9.4       Review Score                     9.1       Review Score
             48 reviews†                                23 reviews†                            All types of funding welcome                            No health insurance needed

†The Review Score is based on the quality and number of independent reviews this home has received on carehome.co.uk in the last two years, at the time of going to print.
                                                                                                                                                                             Q119514 OCT20 CS 01894

    We’re
    still open
    Caring for your sight and
    hearing safely in store

    specsavers.co.uk/care
    Stratford-upon-Avon 8 Wood Street Tel 01789 262 606
    Alcester 36 High Street Tel 01789 764 705

                                                                                                                                              www.stratford.gov.uk
                                                                                                                                                                                  v               23
let’s do the
right thing
     for Stratford District

         By wearing a face covering

         By washing our hands

          By getting a test and staying
          at home if we have symptoms

          By keeping our distance

Covid-19 - Control the virus

www.warwickshire.gov.uk/coronavirus
let’s do the
right thing                     HANDS       FACE        SPACE
 for Stratford District

If you have COVID-19 symptoms

           Start isolating
           • You for 10 days • Your household for 14 days

           Book a test
           • nhs.uk/coronavirus • or call 119

negative                          positive
for COVID-19                      for COVID-19
• Household can stop              • You and your household
  isolating immediately             continue isolating

                                  • Share contacts
• You can stop isolating when
  symptom free for 48hrs
                                    Via NHS Test and Trace
£5 off
                                          if you spend over £25
                                             when you bring this

                                                                     The Limes
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                                                                     care home...
                                                                     ...caring for members of Stratford’s
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        Bidford’s NE W Pet & Equine Store!
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                        (5 Mile Radius)                                  The Limes Care Home, Alcester Road,
       Feeds, Bedding & Accessories                                      Stratford-upon-Avon, CV37 6PH
                                                                         01789 267076       limes@wcs-care.co.uk
                01789 339953
     30 Bidavon Industrial Estate, Bidford on Avon, B50 4JN              wcs-care.co.uk                      /wcscare                                 @WCS_Care
            thebidfordpetco@outlook.com                              Registered charity number 1012788

                                                                    Kumon’s maths and
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                                                                          Call Chris Nock
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                                                                                       Treatment & Advice on
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                                                                     *nail trimming *removal of corns *callus reduction *cracked heels
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26
          v      www.stratford.gov.uk
w h a r f r o a d , s t r a t fo r d u p o n av o n . C V 37 0 A D
     F R E E PA R K I N G O U T S I D E O U R L A R G E S H O W R O O M

    Home of Stylish Interiors

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                                                                                                                                           *

                                                                                                                      quote “ w i n t e r view”
                                                                                                                        on enquiry
comf or table li ving
                                                                                                                  carpets | rugs
                                                                                                  karndean | hard flooring
                                                                                             cur tains | blinds | b e d l i n e n
                                                                                             furniture | home accessories
                                                                                                        beds | mattresses
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  T YPICAL           more details.

Extra Save Discount Terms & Conditions                                                                   Professional flooring installation &
*The 10% discount offer is valid as an extra discount on our main sale items but                          furniture moving service available
                                                                                                  www.carpetwise.net
excludes clearance sale ranges, carpet stock ranges & carpet remnants, excludes
accessories, fitting and seamstress charges, only one voucher per household and must
be presented on first enquiry, for further details telephone, email or visit the showroom.
Community Safety News
                      Domestic Abuse - You’re not alone
For some people, the current rules around social distancing            • If you are calling from a landline, pressing ‘55’ will not work. If
and remaining at home can mean that they are at greater risk             you can’t speak you should stay on the line and the operator
of suffering abuse. If you are suffering abuse, remember you are         will connect you to a police call handler. If you need to put
not alone. Help is at hand and support services continue to be           the phone down, the line will stay open for 45 seconds. If you
available across Warwickshire during the COVID-19 pandemic.              pick it up again during this time and the operator is concerned
                                                                         for your safety, they will put you through to a police call
The rules around social distancing do not prevent someone                handler. Calling 999 from a landline means the police may be
from leaving home to seek help if they are suffering abuse.              able to retrieve information on your location to send help.
Warwickshire’s Domestic Violence Service and the police will
provide support to all individuals who are being abused -              Warwickshire Against Domestic Abuse
physically, emotionally, or otherwise.                                 provides information and advice for
                                                                       victims of domestic violence and
If you are in immediate danger, always call 999 in an emergency. If    abuse, friends and family, young
you are unable to speak on the phone, there are systems in place       people, professionals and perpetrators.
to connect you to the right service:                                   www.talk2someone.org.uk

                             • If you are calling from a mobile        Warwickshire Domestic Violence
                             phone, you can use the ‘Silent            Service is a countywide service
                              Solution’ system. Press 55 and the       offering help and support to
                              operator will transfer the call to       women, men and children
                               the relevant police force as an         experiencing domestic violence in
                                emergency. The police call handler     Warwickshire. They have a 24-
                                will then ask you a series of          hour national helpline, safe house
                                 simple yes/no questions. If you’re    accommodation, advocacy and
                                 still not able to speak, listen to    outreach support. Drop-in sessions are provided
                                  the instructions you are given so    around the county. If you live in Warwickshire you can call
                                  the handler can assess your call     0800 408 1552 to speak to a support worker.
                                   and send help. Please note that
                                   calling from a mobile does not
                                    allow the police to track
                                    your location.

    Crimestoppers is an independent charity
    which helps to find criminals and solve
    crimes.

    Crimestoppers provides a service where

                                                                      Fighting rural crime
    anybody who has information about
    criminal activity can pass it on. The
    information callers give to Crimestoppers
    is passed onto the police in such a way                South Warwickshire is a largely rural area, where the effects of crime
    that they do not know who has given it.                can often be disproportionately felt in these geographically isolated
                                                           communities. Having listened to the concerns of the residents and
    It’s a simple and secure way of bringing               businesses, the Warwickshire Police Rural Crime Team, was launched
    criminals to justice, without anybody                  in October 2019. The work of the team has involved many notable
    knowing who the information came from.                 success stories with recovery of stolen equipment. Help us to fight
    If you have information about any crime                crime by reporting what is affecting you where you live or work, as
    call 0800 555111 or visit the national                 these results are best achieved by your support.
    website: www.crimestoppers-uk.org
                                                           You can view our Newsletters or sign up for alerts on the Warwickshire

           v
                                                           Rural Watch website: www.warwickshireruralwatch.co.uk/newsite/

   28             www.stratford.gov.uk
How to contact
         Warwickshire Police
                If it’s not 999 - try going online
                           Visit our website:
                           www.warwickshire.police.uk                             Follow us
                • Report non-emergency crime and
                  anti-social behaviour
                                                                                  @warwickshirepolice
                • Get advice and guidance

                • Keep up-to-date with the latest
                  local news                                                         @warkspolice

                                                                                  @warwickshirepolice
Our website
is mobile
friendly

 Other ways to get in touch:
  Always call 999 if:                                   When to call 101:
  • There’s a danger to life
                                                        If you need to speak
  • Immediate concerns for a persons safety             to us on the phone
  • A crime is happening or you see something           to discuss or report a
    suspicious that needs immediate attention           non-emergency policing
  • There’s a serious collision or blockage on a road   matter, please call 101
Southam Country Stores                                  Shipston Care Ltd.
      For All Your Beaks, Paws And Claws                           Affordable Care in your own Home

• Stockists of all premium pet foods               We understand the challenges
                                                   that people experience as they get
• Large range of accessories                       older and the difficulties faced by
                                                   family members who may not be
• Bulk wild bird & horse feeds                     able to offer the care needed.

                                                   Our friendly, caring and flexible
• Cage & aviary birds                              team members can support with
                                                   any requirements you may have,
• Small animals                                    to include:

• Aquatics & fish                                  Live-In and hourly Personal Care
                                                   including dressing, bathing,
• Rabbits & guinea pigs                            continence care and
                                                   medication handling.

                                                   Companionship Care,
                                                   including trips out, shopping,
                                                   housekeeping, meal preparation
                                                   and running errands.

                                                   Our aim is to create a better
                                                   everyday life for our clients who
                                                   need support in their Home.

                                                   For friendly, affordable and highly effective care
               FREE LOCAL DELIVERY                 contact us on: 01608 663377
Westfield Road, Southam, CV47 0JH | 01926 815054   enquiries@shipstoncare.co.uk
                                                   www.shipstoncare.co.uk
www.southamcountrystores.co.uk                     Or visit us at 4 Granville Court, Shipston on Stour, CV36 4PP

                                                                   Call 01789 298182

               Here to guide you to the right mobility
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                 to make your everyday life easier

     Mobility scooters | Wheelchairs | Stairlifts | Riser Chairs
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                                        Wharf Road, Stratford-Upon-Avon, CV37 0AD
                                       By Appointment only please call 01789 298182
                                       www.activemob.co.uk | info@activemob.co.uk
30
       v      www.stratford.gov.uk
WADSWORTHS    SOLICITORS

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