Health Systems and Access to Antiretroviral Drugs for HIV in Southern Africa: Service Delivery and Human Resources Challenges

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A 2006 Reproductive Health Matters.
                                                        All rights reserved.
                                         Reproductive Health Matters 2006;14(27):12–23
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     Health Systems and Access to Antiretroviral Drugs for
          HIV in Southern Africa: Service Delivery and
                  Human Resources Challenges
 Helen Schneider,a Duane Blaauw,b Lucy Gilson,c Nzapfurundi Chabikuli,d Jane Goudgee
                       a Associate Professor, Centre for Health Policy, University of Witwatersrand, Johannesburg,
                         South Africa. E-mail: Helen.Schneider@nhls.ac.za
                       b Senior Researcher, Centre for Health Policy, University of Witwatersrand
                       c Associate Professor, Centre for Health Policy, University of Witwatersrand, and Reader,
                         Health Policy Unit, London School of Hygiene and Tropical Medicine, London, UK
                       d Senior Researcher, Centre for Health Policy, University of Witwatersrand
                       e Senior Researcher, Centre for Health Policy, University of Witwatersrand

     Abstract: Without strengthened health systems, significant access to antiretroviral (ARV) therapy
     in many developing countries is unlikely to be achieved. This paper reflects on systemic challenges
     to scaling up ARV access in countries with both massive epidemics and weak health systems. It
     draws on the authors’ experience in southern Africa and the World Health Organization’s framework
     on health system performance. Whilst acknowledging the still significant gap in financing, the paper
     focuses on the challenges of reorienting service delivery towards chronic disease care and the
     human resource crisis in health systems. Inadequate supply, poor distribution, low remuneration and
     accelerated migration of skilled health workers are increasingly regarded as key systems constraints
     to scaling up of HIV treatment. Problems, however, go beyond the issue of numbers to include
     productivity and cultures of service delivery. As more countries receive funds for antiretroviral access
     programmes, strong national stewardship of these programmes becomes increasingly necessary. The
     paper proposes a set of short- and long-term stewardship tasks, which include resisting the
     verticalisation of HIV treatment, the evaluation of community health workers and their potential
     role in HIV treatment access, international action on the brain drain, and greater investment in
     national human resource functions of planning, production, remuneration and management.
     A 2006 Reproductive Health Matters. All rights reserved.

     Keywords: HIV antiretroviral drugs, scale up of treatment and services, health systems,
     southern Africa

T
     O deny access to life-saving antiretroviral                       Is it possible to make ARVs available to the
     (ARV) therapy, whether on the basis of price                      large numbers of people who need them and
     or inadequate infrastructure, has become                          what constraints need to be overcome? How
globally untenable. Numerous pilot sites and                           will the equity principle be maintained in the
projects, some internationally celebrated, have                        inevitably incremental process of scale-up? Is
demonstrated that it is possible to use ARVs                           it feasible to manage the investment in ARVs
effectively in low-resource settings.1,2                               so that they do not divert scarce resources
   As more and more countries receive exter-                           away from other essential activities and instead
nal resources to embark on HIV treatment                               benefit the health system for delivery of all
programmes, they face a number of questions.                           health programmes?

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H Schneider et al / Reproductive Health Matters 2006;14(27):12–23

    These questions are not confined to ARV scale-      lenges, especially when confronted with the multi-
up. A renewed global concern to address the             plicity of initiatives and sheer pace of the scale-up
overwhelming disease burdens of the South has           in many countries. We conclude by summarising
repeatedly hit against ‘‘the precarious state of        what we see as the stewardship tasks, outlined in
health systems in many developing countries’’.3         a matrix of both short- and long-term and micro
Health systems failures are seen as being at the root   and macro health systems strengthening tasks.
of the disappointing outcomes of tuberculosis (TB)
control strategies (DOTS),4 Integrated Manage-
ment of Childhood Illness (IMCI)5 and the inte-         Overview of health system challenges
gration of reproductive health services.6 Several       The state of public health systems, particularly in
authors7–9 have warned of increasing fragmenta-         sub-Saharan Africa where ARVs are needed most,
tion and health systems chaos in the wake of the        is a troubled one. Decades of economic crises,
global proliferation of public–private partnerships     structural adjustments and declining public expen-
attempting to tackle HIV in one way or another.         diture have severely undermined the capacity to
The tendency to bypass health systems by creating       provide the most basic of health safety nets in
vertical structures that drain resources from a         many places. Constraints to introducing new health
‘‘crumbling core’’10 may address short-term needs       interventions in such environments are numerous
but cannot form the basis for universal access. HIV     and have been comprehensively described by
treatment, as with reproductive health services or      Hanson et al.12 They include demand-side barriers
TB care, and in contrast to polio immunisation or       (e.g. affordability, stigma) to accessing services,
social marketing of bed nets and condoms, cannot        inadequate service delivery infrastructure, weak
be provided in a separate vertical programme            drug regulatory and supply systems and the dif-
without re-creating a whole new parallel health         ficulty of managing multiple donor inputs. Table 1
system infrastructure. If ARVs are to reach the         summarises the health system constraints specific
huge numbers who need them, and in an organised         to ARV scale-up, in line with the framework pro-
and regulated manner, the existing health care          posed by WHO in 2000.13 This framework divides
infrastructure will have to be called upon. The         health systems into three objectives (goodness,
private-for-profit, non-governmental and work-          fairness and responsiveness) and a set of functions
place sectors may have a role to play, but cannot       (delivering services, creating resources, financing
substitute for the core function of the public health   and stewardship) required to achieve these objec-
sector, both as provider of services and as manager     tives. Although regarded by some as a narrow
of roll-out.11                                          representation of a health system or of scaling-
    This paper reflects on the task of scaling up HIV   up12, it does serve as a useful heuristic for con-
treatment in the face of generalised HIV epidemics      sidering a classic service delivery intervention such
(i.e. massive need) and fragile health systems. It is   as HIV treatment.
based on published accounts and the experiences            Adequate financing is obviously a key ARV
of the authors in the southern African region, a mix    scale-up challenge. Although global funding for
of low and middle-income country health systems.        HIV/AIDS has increased significantly over the last
Drawing on the World Health Organization (WHO)          years, the resources mobilised for treatment still
framework for health systems, the paper begins          fall far short of need,14 let alone for rebuilding
with a summary of challenges to achieving uni-          health systems.8 Much of the new funds also
versal access. It then discusses, in more depth,        bypass and are in danger of overshadowing estab-
the need for chronic disease care systems to be         lished national mechanisms for managing external
integrated into a continuum of HIV care, and the        health sector assistance, such as the sector-wide
human resource base and cultures of care this           approaches (SWAps).15 However, even if adequate
presupposes. While in most places universal access      funds were made available through integrated
will remain a distant goal, almost all health systems   systems, years of under-investment in the resource
have elements of good performance that can form         base of health systems – in particular people and
the basis for starting a scale-up process that sim-     infrastructure – have established difficulties that
ultaneously also strengthens the health system          cannot be reversed in the short term. These macro
itself. Managing these opportunities presents           dimensions of health systems have their coun-
immediate and significant ‘‘stewardship’’ chal-         terparts in a set of micro-level service delivery

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challenges associated with establishing chronic         drugs, especially in the early period of treatment,
disease care systems. The sections that follow elab-    occur relatively frequently, some of which are
orate on these challenges.                              sufficiently dangerous to require modifications to
                                                        treatment. Significant mortality (up to 10%) was
                                                        found in the early months of treatment in one
Service delivery challenge: antiretroviral              South African setting.17
therapy as chronic disease care                            Initial experiences in several developing coun-
Antiretroviral therapy, as presently available, is      tries have shown that these challenges are not
highly effective but complex to manage. It              insurmountable.1,18 Botswana, a middle-income
necessitates life-long treatment with at least three    country of 1.7 million people with a devastat-
antiretroviral drugs (triple therapy or highly active   ing HIV epidemic has instituted a programme of
antiretroviral therapy, HAART). Breakthrough            universal access to ARVs. By April 2004, more
drug resistance, followed by rising viral loads         than 17,000 people had been enrolled onto the
and clinical failure is relatively common, even         programme and adherence rates measured by
with high levels of adherence.16 This entails           outcomes such as viral loads were high.19
ongoing clinical and laboratory monitoring and          Médecins sans Frontières (MSF) has comprehen-
access to second-line regimens. Side-effects of         sive, district-based HIV/AIDS projects, which

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H Schneider et al / Reproductive Health Matters 2006;14(27):12–23

include antiretroviral therapy, in 25 countries.20
Many more treatment programmes are being
initiated through governments with bilateral and
multilateral donor funding.
   As a rule, these initial pilot projects have set
and demonstrated high performance with regards
to follow-up, adherence and survival. This per-
formance, however, rests on a significant re-
source base, involving a relatively complex human
resource and systems mix producing a wide
range of activities. Treatment programmes include
medical staff, mid-level health workers (nurses
or clinical assistants), laboratory personnel, lay
counsellors, community health workers or treat-
ment supporters and programme managers (see
Box 1). While experience has shown that it is
possible to systematise HIV care (including ARVs)
into algorithms for application by mid-level
workers, especially if combined with strong public
health/district support systems,1,2 provision still
involves mobilising different combinations of
skills and at different times. Moreover, it is more
doctor-intensive than other primary health care
activities such as immunisation and antenatal care.
   In these pilot projects, ARVs are also integrated
into a wider set of public health, clinical and out-

                                                                                          PEP BONET / PANOS PICTURES

                       MSF volunteer HIV counsellors for PMTCT, Zambia, 2005

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H Schneider et al / Reproductive Health Matters 2006;14(27):12–23

reach activities in a ‘‘continuum’’ of care, support    aspect of replicating successful ARV programmes,
and sometimes prevention, which is free at the          implies a new kind of relationship or contract
point of use. Widening HIV testing and enrolling        (the negotiated nature of rights, responsibilities
people into follow-up systems of care are central       and obligations) between providers and patients.
to the success of ARVs. Large-scale, voluntary          This contract is based on very high levels of
HIV testing by well individuals, in turn, will only     understanding (‘‘treatment literacy’’) on the part of
occur if providers are perceived as trustworthy and     users and the provision of treatment support
empathetic. In some programmes, much of the             systems in return for which patients assume new
success of ARVs has been attributed to community-       responsibilities – making decisions regarding care,
based activities involving patient advocacy groups,     adhering to treatment but also participating in
NGOs or lay counsellors. Such players act as impor-     community and prevention activities.
tant intermediaries, stimulating demand, reduc-             These models of HIV care share more with
ing social barriers to entry into care and providing    chronic disease care than TB control. Contem-
social support to people once they are diagnosed        porary approaches to chronic disease care are
and embark on treatment. The precise nature and         explicit in highlighting the need for ensuring
combination of such social support and the extent       adequate resources for the technologies of inter-
to which lay or community-based providers are           vention (e.g. protocols and systems) as well as
volunteer or remunerated varies from place to place.    building ‘‘informed, motivated and adequately
   Although treatment for HIV can be managed            staffed teams’’, operating in partnership with
principally within the primary health care sys-         ‘‘informed and empowered patients’’.22 While
tem, doing it effectively is not simple. Ensuring       both are necessary components of a whole, the
life-long treatment, accessible and well-function-      focus in disease programmes globally has tended
ing health facilities, management of referral rela-     to be on technologies rather than on the relation-
tionships, partnerships with non-state actors,          ships between people, on the ‘‘hardware’’ rather
monitoring and evaluation, and removing the             than ‘‘software’’ of service delivery.23
many barriers to entry and remaining in care, all           There are limits to which the complexity of
imply a high level of systems and managerial            interpersonal and social dimensions of chronic
capacity. This makes ARVs more complex than             disease care can be minimised by standardised
many other health care interventions.                   design and protocols. Removing cultural and
   The closest analogy to ARVs in the health sys-       physical barriers to care and creating organisa-
tem is TB care. HIV care shares many of the well-       tional cultures in which providers are responsive
known features of TB control with the added             to patient needs are locally negotiated processes
problem, in common with non-communicable                which hinge on a degree of local decision-
chronic diseases (such as diabetes), of not being       making and ability to problem-solve. Paradoxi-
curable and requiring treatment over years rather       cally, therefore, building chronic care capacity
than months. Experiences with TB control, nota-         for HIV/AIDS requires both the dissemination of
bly the DOTS (‘‘Directly Observed Therapy, Short        standardised practices on the one hand, and
Course’’) Strategy, provide a significant base          developing local capacity for decision-making
upon which to draw in programme design and              on the other, and about enabling innovation while
implementation. However, HIV treatment pro-             ensuring conformity to guidelines. It requires the
grammes, as described earlier, have departed in         combination of hierarchical, top-down processes
important respects from the DOTS approach, spe-         with mechanisms to facilitate a fluid and bottom-
cifically in their philosophies of and approaches       up process of learning shaped by local actors.
to partnerships with patients. Strategies have          Building local capacity in turn requires a renewed
focused on removing utilisation barriers (such          focus on the functioning of core health systems
as bringing drugs to patients), patient informa-        structures, namely primary health care and the
tion and provision of social support.1,2 In these       district health system.
contexts, adherence is often framed in patient-             The Médecins sans Frontières project in Malawi
centred and rights-based discourses around              providing comprehensive HIV care, described in
patient empowerment and participation, removal          Box 1,21 invested in strengthening the district
of socio-economic barriers and of agency and            hospital by recruiting additional staff externally
dignity. This shift, probably the most complex          and by upgrading the local hospital laboratory.

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H Schneider et al / Reproductive Health Matters 2006;14(27):12–23

Through negotiations, the project introduced a          nificant obstacles. The inadequate supply (and in
performance-related incentive for all district staff    fact a growing crisis in the supply) of skilled and
to deal with local tensions around differential         motivated health care workers is now regarded
salaries between government and NGO staff. The          as the key systems constraint to scaling up of
project also recruited national staff from outside      HIV treatment.24–27
the district and made sure that all health care staff      The problem of human resource development
had access to ARVs. Drug supplies were procured         is multi-faceted – it includes supply, migration,
and distributed largely through existing mecha-         distribution, skills mix, remuneration and pro-
nisms. Local initiatives such as this provide impor-    ductivity dimensions.28 Despite the conventional
tant examples on strengthening health systems           view of African public health sectors as bloated,29
through HIV/AIDS, especially if supported by            the health worker-to-population ratios of deve-
national processes which encourage sharing of           loping country health systems remain vastly infe-
lessons and which direct new resources to replicate     rior to those of industrialised nations (Figure 1).
such experiences elsewhere. However, they speak            When measured against need, the shortfalls in
little to achieving these effects on a system-wide      developing countries are considerable. Kurowski
national level. The project employed 41 Malawi          et al30 estimated the human resource require-
nationals, a situation which would not be feasible      ments necessary to meet essential health care
in every district without some concerted national       needs, including HIV treatment, in Tanzania and
action to increase the supply of human resources.       Chad. Their case studies indicated a 2.7 and
In this country, recruitment by non-governmental        5.4-fold gap, respectively, in the necessary size
HIV/AIDS projects appears to be a major reason          of the health sector workforce (Table 2). There
for loss of staff from public sector institutions.      was also an imbalance between unskilled and
                                                        skilled staff.
                                                           The South African government calculated
The challenge of creating resources                     that 13,805 new health professionals (doctors,
Although most health systems contain success-           nurses, pharmacists, dieticians and counsellors)
ful examples of service delivery for TB, chronic        would be needed by 2008 to meet the targets of
diseases and in recent times ARVs, expanding            the Operational Plan for Comprehensive HIV
access beyond these islands of success faces sig-       and AIDS Care, Management and Treatment.31

                                                                                                        17
H Schneider et al / Reproductive Health Matters 2006;14(27):12–23

                                                        other countries, is only able to fill 78% of doctor
                                                        posts and 81% of nursing posts.3
                                                           Aggregate ratios of health personnel at national
                                                        level hide large disparities within countries; the
                                                        brain drain is as much an internal problem as an
                                                        international one. The liberalisation of the private
                                                        for-profit sector in many countries and the pro-
                                                        liferation of non-governmental organisations have
                                                        made possible a flight out of the public sector and
                                                        rural areas within countries.35 The consequences of
                                                        such flows are not only shortages but also a high
                                                        turnover of staff and loss of institutional memory.
Yet in 2003, there were 52,574 unfilled profes-            Initiatives over time to protect the human
sional posts in the South African public health         resource base of health systems are poorly docu-
sector, representing a 31.1% vacancy rate.32            mented – there is very little literature to be found
   Seen over time, the supply of health profes-         on now several decades of experience with mid-
sionals in most African countries has not always        level cadres (e.g. auxiliaries and assistants) in
been as limited as it is now. After an initial period   many countries.36 HIV/AIDS responses have
of growth in supply, most countries have expe-          themselves given rise to a large infrastructure of
rienced a consistent decline in the availability of     community and home-based carers, often based in
human resources. The current situation is the prod-     non-governmental organisations. Relying mostly
uct of multiple pressures over several decades –        on a volunteer or semi-remunerated base, this con-
reduced social sector expenditure, dramatic and         stitutes a significant de facto workforce presence in
sometimes overnight drops in real incomes of            the health sector. For example, there were an esti-
health professionals, a consequent decline in their     mated 30,000 community-based carers in South
‘‘social value’’ and status,33 less investment in       Africa in 2002 which government plans to for-
training and production of new cadres, a failure        malise into an infrastructure of community health
to retain those that are trained, and HIV infection.    workers who are managed by NGOs but supported
   While the African continent has for decades          and regulated by the state.37 The extent to which
experienced a brain drain of skilled human re-          the existing and emerging skills base of health
sources, the evidence points to a greatly accel-        systems can be mobilised for HIV care is inade-
erated recent process of international migration,       quately understood.
generated by a human resource crisis (albeit rela-         High levels of HIV infection amongst health
tive) in the health systems of the industrialised       personnel may be one contributor to attrition of
North.33 Despite the paucity of data and lack of        personnel in some countries.38 By the late 1990s,
standardised measures documenting migration             deaths constituted more than 40% of all nurses
trends, indications are of a staggering flow of         lost to the public sector in Malawi and Zambia,29
health personnel out of developing countries. For       while in South Africa in 2002, 16.3% of health
example, nearly 500 doctors and more than 1,000         workers were infected with HIV.39
nurses from South Africa register annually with            Health workers in many countries, particularly
the United Kingdom General Medical Council.34           lower level cadres, are paid salaries well below
Kenya has lost 4,000 nurses to the UK and US;           subsistence levels. Non-payment of salaries is
in Zimbabwe, only 360 of 1,200 doctors trained          not uncommon.40 Moreover, with currency de-
during the 1990s were still practising in their         valuations and salary freezes imposed through
country in 2000,25 and so on. While the traditional     structural adjustment programmes, many health
flow out of countries has been of doctors, the          workers have experienced dramatic reversals in
recruitment of nurses has now overtaken that of         their incomes over time.25 A poorly remunerated
doctors.34 Vacancy rates in some countries, despite     workforce is unlikely to be a productive one.
inadequate staff establishments, are extremely high,    McPake et al40 observed in Uganda that ‘‘utilisation
of the order of 30–40% of public sector posts for       levels are less than expected. . . and the workload is
professional staff.25,29 Even Botswana, a middle-       managed by a handful of the expected staff
income country able to attract professionals from       complement who are available for a fraction of

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the working week’’. Following an assessment of the       should thus not be seen purely as a phenomenon
availability and time use of staff in their two          of rent-seeking in the face of poverty. Such
country case studies, Kurowski et al30 concluded         behaviours are well-described in health systems
that major gains in human resource supply could be       where health workers earn living wages. In South
made by focusing in the first instance on improv-        Africa, for example, public sector health workers
ing the productivity of staff. They estimated that       are frequently described as harsh, unsympathetic
improved productivity would increase the supply of       and readily breaching patient confidentiality.45
personnel by 26% in Tanzania and 35% in Chad.            In the context of HIV treatment, these entrenched
                                                         norms of service delivery limit the ability to
                                                         create individualised, patient-centred therapeu-
Cultures of service delivery                             tic partnerships premised on rights and equality
A less tangible but no less significant dimension of     between providers and patients. In addition,
the human resource crisis is the demoralisation          poorly planned and overly hasty introduction of
and demotivation of those remaining within the           new drugs into such environments may promote
system.28 Demotivated health workers are less            perverse incentives and informal economies of
inclined to orient their actions towards the             drug use that undermine access and accelerate the
achievement of organisational goals and may be           development of drug resistance.
less willing to balance self-interested behaviour
with altruism and solidarity towards users of ser-
vices.41 In many health systems, underpaid health        The challenge of stewardship
workers have increasingly looked to health sys-          In the face of overwhelming difficulty, conven-
tems as a means to ensure their own survival rather      tional portrayals of public services in developing
than as an avenue for expression of professional         countries, by both policymakers and the public, are
and societal norms of caring and altruism.40,42,43       typically negative and often expressed in fatalistic
   Mackintosh and Tibandebage describe how in            terms. However, Mackintosh and Tibandebage
one hospital they investigated in Tanzania: ‘‘nurses     caution against an excessively pessimistic view of
were caught between many of the worst pressures          health systems and suggest that organisational
on the system: low and declining wages, poor             cultures are, in reality, highly variable and open to
chances of advancement, poor and often dangerous         influence. Thus, in the same Tanzanian context
working conditions, and an experience of aban-           described above: ‘‘a number of facilities, seemingly
donment by the doctors formally responsible for          against the odds, were providing accessible care
patient care. This sense of being abused has in the      in decent conditions, stretching resources effec-
worst cases turned full circle into a culture of abuse   tively for the benefit of users, treating patients
of patients’’ (p.8).42 Predatory behaviour towards       with respect’’ (p.10).42 Summary statements on
the state/public health system on the one hand and       the problems confronting health systems fail to
towards patients on the other hand is sufficiently       acknowledge what may be important elements of
rampant as to constitute a set of norms or values        resilience and functionality within systems. These
that powerfully shape the everyday practice of           provide clues as to the possibilities for building on
health care providers in many health systems.43 The      existing strengths. Factors such as the quality of
manifestations include the near universal practice       facility and district leadership may be key to such
of informal, illegal fees in poor countries, use of      variation and are deserving of further attention.
public facilities for private gain, absenteeism, re-     Fairness in allocation of career and training oppor-
selling of state-provided drugs and denying emer-        tunities, for example, are often powerful signals of
gency care unless payments are made.                     local management cultures and significantly influ-
   While improvements in the supply and remu-            ence motivation.24 Through their discourse and
neration of health care workers is a necessary           practice, leaders and managers set the frames for
precondition for the reversal of these norms, they       what is acceptable and unacceptable in health
will not be sufficient on their own: ‘‘The problems      system practice. Leadership that recognises, cham-
of demoralization and negative attitudes are more        pions and rewards facilities, districts or health
complex than money and call for a multi-dimen-           system foci that express appropriate norms and
sional rehabilitation program involving measures         values may form the starting point for influencing
of both the carrot and stick.’’44 Abuse of patients      norms and values more generally.42

                                                                                                           19
H Schneider et al / Reproductive Health Matters 2006;14(27):12–23

    Shaping values forms an essential part of the       up process proceeds, monitoring equity of access.
oversight of health systems referred to by WHO as       Effective stewardship also requires resisting the
‘‘stewardship’’, the process of setting the rules of    tendency towards verticalisation (often in order
the game, determining not only the content of           to meet targets) of programme initiatives and
health policy but also the mechanisms by which          ensuring that treatment access occurs as much as
policy is implemented.46 Although a national            possible in an integrated fashion through the
function, effective stewardship is as much a global     existing public health system. This requires iden-
concern insofar as international responses to the       tifying opportunities for building on existing
health crisis in sub-Saharan Africa have often          strengths (such as sector-wide approaches) and
served to fragment, rather than strengthen, the         finding ways to draw in the multiplicity of actors
sovereign capacity of country health systems.9,10       on the margins of the formal health system. Inte-
    In a context of multiple pressures – interna-       gration can be viewed at a number of levels: at
tional and national expectations, proliferation of      the point of service delivery, in the management
donor assistance, the danger of drug resistance         of programmes at district or local level, and in the
and need for capacity development and innova-           financing, procurement of resources and moni-
tion at all levels of the health system – appro-        toring of programmes at national level.
priate national stewardship of HIV treatment               There is growing consensus that a long-term
programmes is not only an essential but also a          perspective on ARV scale-up has to address the
highly strategic task. It involves a willingness to     critical shortage of human resources.28 This would
view the resources mobilised for HIV as an              include at a minimum:
opportunity to re-build national health systems,
whilst simultaneously creating the capacity to           promoting international action on the brain
respond to the immediate need for access to               drain;
treatment. The challenge can be summarised as a          at country level (re)investment in traditional
set of short-term and long-term goals focused on          human resource functions such as planning,
the development of systems (embodied in the               production, remuneration and management of
notion of chronic disease care) for HIV treatment         health care providers;
specifically and health systems more generically         addressing macro-economic constraints on
(Table 3).                                                employment and remuneration of health care
    Systems for chronic disease care would include        providers;
setting national standards (e.g. on drug regi-           evaluation of the performance of existing
mens), enabling sharing of local experiences              nationally developed cadres such as mid-level
and lessons learned, opening up debates on the            and community health workers and their poten-
patient–provider relationship, and as the scale-          tial role in HIV treatment scale-up.

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H Schneider et al / Reproductive Health Matters 2006;14(27):12–23

Conclusions                                                     tunity, firstly, to reassert a coherent approach to
Without strengthened or even transformed na-                    national health systems and secondly, to ensure
tional health systems it is hard to see how access              that funds mobilised for treatment access are
to ARVs can be sustainably achieved in coun-                    oriented towards long-term goals, rather than
tries with weak health systems. To be effective,                just short-term access targets.
ARVs also require integration into a continuum
of HIV care, best modelled on understandings                    Acknowledgements
developed in the field of chronic disease care.                 This paper has its origins in a longer monograph
The scale of this challenge in countries with                   prepared for the Global Health Policy Research
generalised HIV epidemics cannot be under-                      Network (PRN), funded by the Bill and Melinda
estimated. However, insofar as the ARV scale-                   Gates Foundation and housed in the Center for
up process cannot avoid drawing attention to                    Global Development, Washington, DC. The mono-
health system weaknesses, it provides an oppor-                 graph is available at bhttp://www.wits.ac.za/chpN.

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Résumé                                                    Resumen
Seul un renforcement des systèmes de santé                En muchos paı́ses en desarrollo, es improbable
permettra à nombre de pays en développement               que se logre mayor acceso a la terapia
de garantir un large accès à la thérapie                 antirretroviral (ARV) sin antes fortalecer los
antirétrovirale. Cet article réfléchit aux obstacles     sistemas de salud. En este artı́culo, basado en la
systémiques contrariant l’accès aux ARV dans              experiencia de los autores en África meridional y
des pays où l’épidémie est massive et les                en el marco de la Organización Mundial de la
systèmes de santé faibles. Il est fondé sur              Salud sobre el desempeño de los sistemas
l’expérience des auteurs en Afrique australe et            sanitarios, se reflexiona sobre los retos sistémicos
sur le cadre de l’OMS pour l’évaluation de la              relacionados con la ampliación del acceso a
performance des systèmes de santé. Tout en                los ARV en los paı́ses con grandes epidemias y
constatant la persistance des manques financiers,           sistemas de salud deficientes. Aunque se reconoce
l’article se concentre sur la réorientation des            la brecha aún considerable en financiamiento, se
services vers le traitement des maladies chroniques         destacan los retos en reorientar la prestación de
et la crise des ressources humaines dans les                servicios hacia el tratamiento de enfermedades
systèmes de santé. Des facteurs comme la pénurie         crónicas y la crisis de recursos humanos en los
de personnel, la distribution inégale, la faible           sistemas de salud. El suministro inadecuado, la
rémunération et la migration accélérée des agents      deficiente distribución, la baja remuneración y la
de santé qualifiés sont de plus en plus considérés      acelerada migración de los trabajadores sanitarios
comme des obstacles systémiques clés à                   calificados, son considerados cada vez más como
l’élargissement du traitement du VIH. Néanmoins,          limitaciones clave de los sistemas en la ampliación
les problèmes dépassent la question de l’offre pour       del tratamiento del VIH. Otos problemas son la
inclure la productivité et les cultures de la              productividad y las culturas de prestación de
prestation des services. À mesure que davantage            servicios. A medida que más paı́ses reciben fondos
de pays reçoivent des fonds pour les programmes            para los programas de acceso a los ARV, también
d’accès aux antirétroviraux, un fort encadrement          aumenta la necesidad de contar con una sólida
national de ces programmes devient de plus en               administración nacional de esos programas. En
plus nécessaire. L’article propose un ensemble de          este artı́culo se propone una serie de tareas
tâches de supervision à court et long terme,              administrativas de corto y largo plazo: resistencia
notamment s’opposer à la verticalisation du                a la verticalización del tratamiento del VIH,
traitement du VIH, évaluer les agents de santé            evaluación de los trabajadores de la salud
communautaires et leur rôle potentiel dans                 comunitarios y su posible función en ampliar el
l’accès au traitement du VIH, mener une action             acceso al tratamiento del VIH, acción internacional
internationale sur l’exode des cadres et investir           respecto al éxodo de profesionales y una mayor
davantage dans les fonctions nationales des                 inversión en las funciones de planificación,
ressources humaines en matière de planification,           producción, remuneración y administración de
production, rémunération et gestion.                      los recursos humanos nacionales.

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