HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw

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HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
THE BIMONTHLY MAGAZINE FOR USDAW ACTIVISTS – MAY/JUNE 2021

HEALTH AND
SAFETY REPS
KEEPING MEMBERS SAFE
BEFORE, DURING AND
BEYOND THE PANDEMIC

 RETAIL | DELIVERY | WAREHOUSE | MANUFACTURING |
HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
Due to the ongoing COVID-19
                                      pandemic, distance learning is
                                      now more important than ever and
                                      allows workers to improve their
                                      knowledge and develop new skills
                                      at home. Wranx are working with
                                      Usdaw to provide free online
                                      bite-sized training that can be
                                      accessed on any mobile device.
                                      It’s a new way of learning and
                                      can take as little as a couple of
                                      minutes a day.

From May 2020, certificates will be also be available for any modules
and assessments completed on Wranx. To access your certificate,
simply download the PDF from the Progress page on the Wranx
platform.
A number of new modules have been created to support the personal
development of Usdaw members including:

    Working from Home: An Introduction – How to successfully work from
    home: stay organised, communicate online, build a workspace and
    keep healthy.
    Working from Home: Mental Health – The importance of looking after
    your mental health, exercising and eating healthily while working
    from home.
    Foundation Maths (3 modules) – An introduction to the most
    important basic maths skills, including numbers and shapes.
    Foundation English (2 modules) – An introduction to the most
    important basic English skills, including spelling and grammar. ULRs
    can sign up to these new modules, as well as any existing ones,
    at: unionlearn.ulp.wranx.com
                                                 See page 4 for further course details
HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
Welcome | NETWORK

                                           REPS GO BEYOND
  Network is published bimonthly and
    distributed to Usdaw activists.
                                           THE CALL OF DUTY
                                           F
                                                 ollowing a successful
           PUBLISHED BY:                         vaccination programme,
         Usdaw Head Office
                                                 the UK is looking forward
  Voyager Building, 2 Furness Quay,
           Salford Quays,
                                           to life returning to some kind
               M50 3XZ                     of normality in the next couple
          t: 0161 224 2804                 of months.
     e: network@usdaw.org.uk                  For many Usdaw members
          w: usdaw.org.uk                  this is nothing new as they
                                           have been on the frontline of
HEAD OF MEDIA & COMMUNICATIONS             the pandemic since March last
              Mike Glover                  year. When others stayed safe
                EDITOR                     at home, shopworkers, drivers,
           Saiqa Khushnood                 members in distribution,
              REPORTER                     manufacturing and in funeral
           Sarah Sherborne                 services have continued to
                                           work tirelessly to ensure that
        EDITORIAL ASSISTANT
              Paula Barke
                                           shelves remained stocked,
                                           medicine was available,
       OTHER CONTRIBUTORS                  deliveries were made and
Chris Morris, Ann Murphy, Ruth Cross,      other essential tasks were
   Debra Blow, Adam Kaczmarek,             carried out.                      contribution of its members
    Doug Russell, David Williams.
                                              On top of this, Usdaw reps     is not forgotten as we come
          PHOTOGRAPHERS                    have also been juggling their     out of this pandemic. We
     Della batchelor; Lee Boswell.         reps’ duties. The pandemic        will continue to lobby the
           Via Getty Images:                                                 Government for decent pay
                                           had a huge impact on the
    Tempura; kali9; Darren Rogers;
                                           role of the rep and many reps     and conditions for every
   alvarez; katleho Seisa; FG Trade;
                                           had to deal with new issues       worker. Our New Deal for
     oneinchpunch; chee gin tan.
                                           such as face coverings, social    Workers campaign calls for a
            ADVERTISING                    distancing, safety fears and      range of measures, including
       Century One Publishing              increased demands from            a minimum wage of £10 per
   Alban Row, 27-31 Verulam Road,                                            hour, secure hours, increased
                                           members.
         St Albans, AL3 4DG
                                              Despite the increased          sick pay and job security.
         ACCOUNT MANAGER                   pressure, the increased           We will also demand that
               Jack Green                  demands and worries about         any recovery rebuilds our
           t: 01727 739 196                their own health and safety,      decimated retail sector and
   e: jack@centuryonepublishing.uk
                                           Usdaw reps went above             revives the high street. And we
                                           and beyond the call of duty.      will also work with the trade
 ©Usdaw 2021 reproduction in whole
 or part by any means without written      They continued to organise        union movement to tackle the
     permissions of the publishers         workplaces, represent             deep-seated inequality that
          is strictly forbidden.           members, listen to their          the virus exposed.
                                           worries and ensured safe
This publisher accepts no responsibility
      for errors, omissions or the
                                           working practices were put in
        consequences thereof.              place.
                                              I want to thank all our reps          Usdaw General Secretary
                                           for the incredible work they
                                           have done over the last year.
                                              Usdaw will continue to
                                           work hard to ensure that the

                                                                                            May/June 2021     3
HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
A full list of courses can be accessed on
www.usdaw.org.uk/onlinelearninggateway
these include:
l GCSE Maths Revision (with assessments).
l GCSE English Revision (with assessments).
l Functional Skills Maths Levels 1 and 2 (with assessments).
l Functional Skills English Levels 1 and 2 (with assessments).
l Foundation Maths (with assessments).
l Foundation English (with assessments).
l Everyday English: Punctuation.
l An Introduction to Online Security.
l Equality and Diversity in the Workplace.
l Rights for Younger Workers.
l GDPR Awareness.
l Raising Awareness: Manual Handling at Work.
l An Introduction to COSHH Awareness.
l Workplace Upper Limb Disorders.
l Raising Awareness: Mental Health.
l Raising Awareness: Menopause in the Workplace.
l An Introduction to Substance Misuse.
l Harmful Gambling.

Why use Wranx?
l Build your knowledge – Learn and retain
  information that is crucial for your role.
l 2-3 minutes a day – 10 questions a day
  is all it takes to learn with Wranx.
l Anytime, anywhere – Log in on any
  device whenever it fits your schedule.
l Track your progress – Easily track how
  you are progressing with your training.
l Its FREE to union members!

Sign up at: www.usdaw.org.uk/onlinelearninggateway
HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
Contents | NETWORK

INSIDE THIS ISSUE
                    REPS' SURVEY
                    12 | Usdaw general secretary Paddy Lillis highlights
                         the key findings from the union's reps' survey.

                    ADM 2021
                    18 | Full coverage of the union's Annual Delegate
                          Meeting held exclusively online.

                    LEARNING AT WORK
                    24| Usdaw and Coop Retail Logistics pilot learning
                         centres at five designated sites.
              18
                    SAFETY REPS IN FOCUS
                    26 | Network speaks to three amazing members about
                          their important roles as health and safety reps.

                    STUC
                    29 | Usdaw's New Year's Day campaign tops the agenda
                          at the annual Scottish TUC Congress.

                    YOUNG WORKERS TUC
                    30 | Usdaw delegates discuss the disproportionate
                          affect of the pandemic on young workers.
              24
                    EQUALITIES
                    34 | Research from Usdaw highlights the devastating
                          impact of the pandemic on mental health.

                    HEALTH: EATING DISORDERS
                    36 | A handy guide for reps on how to support
                          members with an eating disorder.

                     REGULARS
                    03 FOREWORD
              26
                    06 NEWS

                    11 PUBLICATIONS UPDATE

                    14 CAMPAIGN NEWS

                    32 PENSIONS

                    38 HEALTH & SAFETY

                    42 MEMBER OFFERS
              30    44 STAFF UPDATE

                                                            May/June 2021    5
HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
NETWORK | News

                               IN THE NEWS
        Don’t forget to email the editor your view network@usdaw.org.uk

CALL TO UPDATE TORY CRIME BILL
U
      sdaw is part of a
      coalition, which
      includes more
than 30 major retail
businesses, that urged
MPs to avoid shackling
over three million
shopworkers to a ‘life
sentence’ of violence,
abuse and anti-social
behaviour by encouraging
them to back an
amendment to a flagship
Government crime
bill which would offer
frontline workers greater
protection.
   However, the
Government is so               abused last year and the      opposition. Abuse should       be tolerated by society,
far rejecting the calls        situation had become          never be just a part of the    and importantly lets
stating that ‘it remains       much worse during the         job, shopworkers deserve       shopworkers – who have
unpersuaded of the need        pandemic. So it is very       respect and the protection     gone to amazing lengths
for a specific offence.’ As    disappointing that the        of the law.”                   to feed and care for
previous legislation to        Government continues              Jo Whitfield, Co-          communities throughout
protect shopworkers in         to resist calls from across   op Retail CEO, said:           the pandemic – know that
England and Wales failed       the retail industry for       “Violence, abuse and           they are being listened
at the end of the last         new legislation to protect    anti-social behaviour          to and taken seriously.
Parliamentary session,         shopworkers.                  towards shopworkers            Assaults and abuse
the Government is being            “When major retail        is unacceptable, and           should not be part of
urged to change its mind       businesses and the            it is clear from our           the job, and by standing
and bring forward an           shopworkers’ trade            conversations that there       together, I am confident
amendment, or new              union jointly call for        is appetite across the         we can encourage the
clause, to its Police,         legislation, it is time       political spectrum to bring    Government to change
Crime, Sentencing and          for the Government to         forward new clauses to         its mind and bring about
Courts (PCSC) Bill, which      listen. In Scotland MSPs      the Government’s Crime         greater protection for
would deliver greater          voted through a new           (PCSC) Bill, which would       shopworkers in all our
protection for all frontline   ground-breaking law to        provide the protection         communities.”
shopworkers.                   give shopworkers greater      that frontline shopworkers
   Usdaw general               protection. We are now        need and deserve.                    @UsdawUnion
secretary Paddy Lillis said:   looking for MPs to support        “Stiffer sentencing will
“Usdaw’s 2020 survey           key workers across retail     send out a clear message             UsdawUnion

showed that nine in 10         and help turn around          that criminal behaviour in
                                                                                                  UsdawUnion
shopworkers had been           the UK Government’s           our communities will not

6 May/June 2021
HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
News | NETWORK

 SUPPORTING PARENTS AND CARERS SPOTLIGHT DAY 2021

SPOTLIGHT ON IMPACT OF COVID-19 ON CARERS
Usdaw’s online Supporting Parents
and Carers Spotlight Day, held on
19 May, highlighted the difficulties
of juggling work with looking after
someone.
   Usdaw general secretary Paddy
Lillis said: “We know that three-
quarters of Usdaw members are
juggling their jobs with parental and/
or caring responsibilities. Most are
caring for children, older parents,
grandchildren and sick or disabled
family members. Even at the best of
times it can be difficult to balance
the two and the coronavirus crisis
has added pressure like never
before.                                            health and wellbeing.                                      financial security is being negatively
    “The majority of those stepping                   “Throughout the pandemic                                affected. The Government needs to
in to provide care during the                      working parents have largely had                           do more.”
coronavirus crisis are women in                    to rely on unpaid or annual leave in                          Usdaw is campaigning for the
their 40s and 50s in paid work with                order to juggle work and childcare.                        Government to lift the pressure on
dependent children of their own.                       “Unpaid leave simply is not                            working parents and carers by:
They are providing even more care                  a realistic option for low-paid                            n Introducing a statutory right to
than they were before with fewer                   parents, most ran out of annual                               10 days paid carers and parental
breaks and less support from formal                leave and some rearranged their                               leave, to be made available from
care services. This has left them                  shifts, but this often means cutting                          day one of employment.
feeling under pressure, stressed and               back on hours and therefore pay.                           n Improving protection from
exhausted.                                         The disproportionate impact on                                discrimination and redundancy by
    “Government support for carers                 women’s earnings, their ability                               strengthening the law.
before the pandemic fell far short of              to qualify for statutory sick or                           n Improving the rate of and
what was needed. Now with more                     maternity pay and future pension                              extending the reach of Carers
people than ever providing care, the               earnings is particularly worrying.                            Allowance.
Government must act without delay                     “In the absence of sufficient                           n Introducing a temporary legal
to lift the pressure and safeguard                 statutory workplace rights, parents                           right enabling parents and carers
carers’ economic and emotional                     and carers’ mental health and                                 to access the furlough scheme.

     WIN

   £100                                                           gift vouchers

   at    WWW.USDAW.ORG.UK/WIN
              Sponsored by Usdaw Insurance. www.usdaw.org.uk/uia Closing date 1 August 2021. Terms apply.
               Due to the current situation with Covid 19, the voucher will be despatched as soon as possible after the draw has taken place.

                                                                                                                                            May/June 2021   7
HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
NETWORK | News

 UNION LEARNING FUND UPDATE

UPSKILLING ENDS IN ENGLAND AT CRUCIAL TIME
Last year the Government                  Scotland and Northern Ireland. Each       Usdaw’s Lifelong Learning work
announced that it would withdraw          nation has committed to support           in these nations will continue to
all funding from the Union Learning       ULF projects in their region for the      flourish and the project workers
Fund (ULF) in England from March          duration of the projects and all are      looking after those regions will
2021. Despite lobbying from               keen to continue funding beyond           continue to support the excellent
the trade union movement, the             that.                                     work that’s been established
Government went ahead with this              In Scotland the Government             through the various ULF funds.
decision.                                 has agreed to fund
   The Union Learning Fund (ULF)          ULF projects for a
was set up in 1998 to support             further two years,
workers in accessing learning and         up until April 2023,
training in workplaces. The fund          with Northern Ireland
was worth £11 million per year            committing to do the
and around 200,000 workers were           same. Wales has an
supported into learning or training       existing project which
with union support through the ULF        will continue until at
and the TUC.                              least April 2022 but
   Although the Government                have already stated
savagely cut the ULF in England, it       they will look to fund
continues to be supported across          a further round of
the devolved nations of Wales,            projects. This means

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whilst making a positive difference to    open a Sustainable Stocks &
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   As Shepherds Friendly is a financial   or make a single payment from
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everything they do always aims to         from £10 a month, or you can make a        Sustainable Junior ISA. Alternatively,
put their members first. They have no     one-off payment of as little as £100.      you and your colleagues can call
shareholders to pay dividends to, and     Additionally, the friendly society         Shepherds Friendly on 0800 526 249
all profits made are paid to members      is offering Usdaw members an               who would be happy to assist you.
or reinvested for their benefit.          exclusive Love2shop voucher code           Don’t forget to quote Usdaw if you’re
   The two new savings plans are          worth up to £55* when you open a           applying over the phone.
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                                                                                     *Terms and conditions apply. Please
save for the future, but also make           To take advantage of this offer, you    remember, when investing, your capital is at
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a positive contribution to society        will need to use the links below:          of poor investment performance, and you
through sustainable investing, as         usdaw.org.uk/SISA to open a                leave the fund, you may get back less than the
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HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
News | NETWORK

                                 THE QUEEN’S SPEECH 2021
IN BRIEF
SAINSBURY’S                     LOW-PAID WORKERS IGNORED
Sainsbury’s is to cut 500
head office jobs while          Usdaw expressed disappointment              ensure that retail jobs are no longer
another 650 jobs are at         that the Government failed to include       underpaid and undervalued. There
risk as the supermarket         in the Queen’s Speech the union’s           also has to be fundamental reform
closes one of its online        calls for: a new deal for workers to        of universal credit to tackle in-work
grocery packing centres.        ensure they are valued, respected           poverty.
Supermarkets have               and have fairly paid secure jobs;              “We are also concerned by the lack
been one of the main            reform of universal credit to tackle        of acknowledgement that the UK retail
beneficiaries of consumer       in-work poverty or a plan to revive our     sector has been severely impacted
spending during the             struggling high streets.                    by the coronavirus pandemic and
coronavirus pandemic.              Usdaw general secretary Paddy Lillis     desperately needs an urgent retail
But the surge in online         said: “This was a missed opportunity        recovery plan that provides necessary
shopping, which is less         to reward the millions of low-paid          support for the industry.
profitable than selling via     workers who provided essential                 “Usdaw is looking for a protection
stores and the need to          services to help ensure the country         of shopworkers amendment to the
provide protective kit and      is fed, healthy and safe throughout         Police, Crime and Sentencing Bill, in
additional staff to cover for   the coronavirus pandemic. By not            the coming parliamentary session,
those off sick or shielding     delivering on the Conservative              to tackle the growing problem of
during the pandemic, have       manifesto promise of an Employment          violence, threats and abuse against
all hit supermarket profits.    Bill, the Government is failing to ‘build   retail staff, which doubled during the
                                back better’ as we drift back to pre-       pandemic and remains high.
THORNTONS                       covid inequalities and injustices.             “The legislative programme
Chocolate maker                     “Usdaw members need lasting             announced goes nowhere near
Thorntons did not reopen        and fundamental changes to the way          delivering on the Prime Minister’s
their stores after lockdown     society views all workers. We need          promises to ‘levelling up’ and to
restrictions were lifted.       a New Deal for Workers: a minimum           ‘build back better’. This shows that
The decision to close its       wage of at least £10 per hour, an end       they are just empty soundbites and
61 shops will put more          to insecure employment, respect             that is deeply disappointing for our
than 600 jobs at risk. The      for shopworkers and action to               members.”
company said it had been
badly hit by the pandemic,
which forced its stores to
shut their doors during
the crucial Christmas and
Easter holidays.

JOHN LEWIS
John Lewis did not reopen
eight of its stores once
lockdown restictions
eased, which put 1,465
jobs at risk. The chain
has now axed around a
third of its stores in less
than a year. John Lewis
Partnership said it now
expects between 60-70
per cent of John Lewis
sales in the future to be
made online.

                                                                                                 May/June 2021   9
HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
NETWORK | News

  STUC LGBT+ CONFERENCE 2021
                                                                                  IN BRIEF
 IMPROVING VISIBILITY AND                                                         ASDA
 ADDRESSING INEQUALITY                                                            Asda is to stop baking
                                                                                  products such as bread
                                                                                  and pastries in store at its
                                                                                  341 supermarkets, putting
                                                                                  1,200 jobs at risk. In future,
                                                                                  Asda’s baked products
                                                                                  will be made in a central
                                                                                  bakery and then warmed
                                                                                  in stores. The latest job
                                                                                  cuts come less than two
                                                                                  months after Asda said
                                                                                  5,000 jobs were at risk
                                                                                  from the closures.

                                                                                  TUI
                                                                                  TUI is planning to close
 An Usdaw delegation of members           the coronavirus crisis on LGBT+         48 more retail stores
 and officials attended this year’s       workers has been absent from            in the UK, a move that
 online Scottish Trade Union              much of the narrative surrounding       will affect 273 staff. The
 Congress (STUC) Lesbian, Gay,            the pandemic both in Scotland and       news comes after TUI
 Bisexual, Transgender, Plus (LGBT+)      across the UK.                          announced last year that
 Conference. Usdaw highlighted the           “We welcome the ongoing              166 shops that closed due
 impact of the coronavirus pandemic       work trade unions and LGBT+ led         to the pandemic would
 on LGBT+ workers and sought to           organisations are carrying out          not reopen, which at the
 address longstanding inequality          to consult LGBT+ members and            time was nearly a third of
 issues that have been entrenched         make visible their experiences and      its total.
 still further by the crisis.             concerns during the pandemic.
    Usdaw general secretary                  “In a recent Usdaw survey, over
 Paddy Lillis said: “There can be         4,000 members took the time to          KEEP INFORMED
 no doubt that the inequality and         share their experiences of working      For all the up-to-date
 discrimination LGBT+ people face         through the crisis and the impact       Usdaw news visit the
 has been made worse by the               this has had on their mental health.    union’s website:
 coronavirus crisis. Long standing        The survey found that almost three      www.usdaw.org.uk/news
 inequalities in accessing community      quarters felt anxious about going to
 and financial support, healthcare,       work, triggered by fears of catching
 housing and employment have all          the virus and customer abuse and
 been exacerbated and it is highly
 likely these inequalities will persist
                                          harassment. Many LGBT+ members
                                          reported experiencing phobic abuse      MEMBERSHIP
 and deepen unless urgent action          from customers.
 is taken by the Government to               “This was the case before            FOR WEEK ENDED
 systematically monitor and address       the pandemic, but policing face         22 MAY 2021
 the specific needs of LGBT+ people.      coverings and social distancing have
     “Anyone can experience a mental      made a bad situation worse.             South Wales
 health problem at any time but              “The Covid-19 crisis has dominated   & Western            44,384
 discrimination, poverty, prejudice       all our lives and regrettably           Eastern 		           55,124
 and bigotry all heighten the risk for    side-lined many important issues        Midlands 		          52,011
 LGBT+ workers.                           that we have campaigned on over         North Eastern        53,592
     “Due to the absence of sexual        the years. We have to ensure that       Scottish 		          39,967
 orientation and trans status             those campaigns continue and            Southern             56,502
 monitoring questions in the Scotland     that we build back better after the     North West           81,316
 Census, evidence of the impact of        pandemic.”                              Total               382,896

10 May/June 2021
Usdaw Courses & Publications | NETWORK

                                                                                NEW IN!
                                                                              Leaflets & Booklets

                                                                              How much has been lost to
                                                                              pension scammers?
                                                                              (Lft 452)

                                                                              The Crisis in Retail – Usdaw’s Case
                                                                              for a Retail Recovery Plan

                                                                              Survey Results 2020: Campaign to
                                                                              end violence and abuse against
                                                                              retail workers

                                                                              Online Courses

                                                                              ABCs of ICT – IT bitesize course
                                                                              www.usdaw.org.uk/ABCsofIT

                                                                              Health and Safety during Covid-19
                                                                              www.usdaw.org.uk/Covid19course

                                                                              CV Writing – IT bitesize course
                                                                              www.usdaw.org.uk/cvwriting

                                                                              Vulnerable Workers Home Study
                                                                              www.usdaw.org.uk/homestudy5

                                                                              Health and Safety Reps Part 1
                                                                              www.usdaw.org.uk/HSReps1

                                                                              Health and Safety Reps Part 2

KEEPING UP-TO-DATE
                                                                              www.usdaw.org.uk/HSReps2

                                                                              Health and Safety Reps Part 3
                                                                              www.usdaw.org.uk/HSReps3

ON RIGHTS AT WORK                                                             Helping With Homework - bitesize
                                                                              maths course
                                                                              www.usdaw.org.uk/mathshomework
As reps it’s vital to stay updated with the latest
                                                                              The Impact of Covid-19 on
rules and regulations surrounding workers’ rights                             Domestic Violence
                                                                              www.usdaw.org.uk/CovidandDV

N
     o matter where you work or       of union membership, by
                                                                              Looking After Your Mental Health
     where you’re recruiting, our     pointing out the difference
                                                                              www.usdaw.org.uk/yourmentalhealth
     newly updated Workers’ Rights    between the basic rights and those
Guide will help you stay informed.    Usdaw has negotiated at your            Staying Safe Online
   Featuring comprehensive            workplace. As we come                   www.usdaw.org.uk/SafeOnline
information on all aspects            out of lockdown and union
of statutory (basic) rights,          activity begins to return to normal,    Union Learning Rep Part 1:
contractual rights, protection        make sure you’re fully equipped         Lifelong Learning and Usdaw
                                                                              www.usdaw.org.uk/ULRHB1
from discrimination and family        and ready to answer questions
and maternity rights, the guide is    from members and potential              Union Learning Rep Part 2:
essential reading for both full and   members.                                The Role of the ULR
part-time workers. You could also     Check out the guide at:                 www.usdaw.org.uk/ULRHB2
use it to demonstrate the benefits    dtp.usdaw.co.uk/211
                                                                              Union Learning Rep Part 3:
                                                                              The Online Learning Gateway
                                                                              www.usdaw.org.uk/ULRHB3
For a complete list of Usdaw publications and to order visit:
                                                                              Using Zoom
dtp.usdaw.co.uk/PublicationsCatalogue                                         www.usdaw.org.uk/zoom

                                                                                                    May/June 2021   11
NETWORK | Rep Survey 2021

 REP SURVEY
 RESULTS 2021
 Usdaw general secretary Paddy Lillis highlights some of they key findings
 including experience during Covid, training, communications and campaigns

T
      he coronavirus crisis has        crisis and the work that has been       reps, health and safety reps and
      brought about many challenges    done.                                   union learning reps. I want to thank
      across the union.                   To ensure the union continues        everyone who took the time to
 Despite this, Usdaw reps have gone    to do everything we possibly can to     contribute.
 above and beyond the call of duty,    support you in your essential role,        The union is currently reviewing
 organising workplaces, representing   we have recently surveyed all reps.     all responses to the survey and will
 members and ensuring safe working     This survey looked at the service and   develop an action plan to ensure we
 practices.                            support that the union has provided,    continue to support and develop
   I cannot begin to tell you how      particularly during the pandemic.       reps.
 immensely proud I am of the way          The union was delighted to receive      Here is a summary of the key
 that reps have responded to the       1,500 responses to the survey from      findings:

12 May/June2021
Rep Survey 2021 | NETWORK

KEY FINDINGS:                              employer had ensured that the           sources of information. It was also
n Eighty-five per cent of reps have        correct policies and procedures         clear throughout that reps really
  had an induction and nearly eight        were in place to protect members        value their interactions with area
  in 10 have attended basic training.      during the crisis. However, nearly      organisers.
n Nine in 10 reps find Usdaw emails        a quarter disagreed or strongly
  either useful or very useful.            disagreed.                              CAMPAIGNS
n Over half of reps believe their role        Throughout the pandemic              Usdaw’s campaigning work has
  has had a greater impact on the          the union has negotiated with           become increasingly important
  safety and welfare of members            employers to ensure appropriate         during the crisis. Since the start
  during the crisis. Just under half       policies that protect the wellbeing     of the pandemic, the union has
  also believe there have been more        of members. Reps have played an         worked tirelessly to ensure that
  demands from members.                    essential role in ensuring that the     the incredible contributions of reps
n Seven in 10 reps have felt               agreed policies are put in place.       and members are recognised right
  supported by the union during the                                                across society.
  crisis.                                  TRAINING AND DEVELOPMENT                   Around nine in 10 reps agreed
n Nearly nine in 10 reps feel the          The survey also looked at the           that the union has ensured that
  union has ensured politicians            training and support available for      politicians understand the issues
  understand the issues facing our         reps. Eighty-five per cent of reps      faced by Usdaw members. Reps
  members during the crisis.               surveyed have had an induction and      felt well-informed on many of our
                                           nearly eight in 10 have attended        high-profile campaigns, including
EXPERIENCE DURING COVID                    basic training. In addition, the        Freedom From Fear, New Deal
The virus has clearly had a                majority of long standing reps, those   for Workers and Mental Health
significant impact on the role of          with greater than two years’ service,   Awareness.
Usdaw reps in the workplace. From          have attended an advanced training         Whether calling for protection
having to deal with new issues such        course and a rep development            of shopworkers, improvements to
as face coverings or social distancing     review.                                 workers’ rights or action to save
to increased fears over the risk of           I am pleased to see that so many     the High Street, the crisis has
getting ill at work. Over half of the      reps are getting the training and       highlighted the need for these key
reps surveyed believe their role           support they need.                      campaigns. The survey results have
had a greater impact on the safety            As a result of the crisis, newer     shown that Usdaw’s campaigns are
and welfare of members during the          reps are less likely to have received   understood right across the union
crisis. This demonstrates the vital        training. As we hopefully look          and that our reps see the need to
work reps do in standing up for our        towards the end of the crisis, Usdaw    deliver on our key goals.
members.                                   will continue to prioritise rep and
   In addition, nearly half of reps felt   training development.                   FUTURE WORK
there had been more demands from              A significant number of reps         The union is now currently reviewing
members.                                   surveyed indicated they would           all responses we received to the
   I am fully aware that the               be interested in attending Usdaw        survey and developing a plan of
pressures on reps have increased           events online and this is something     action on how we can improve
during the crisis. The union has           we will continue to look at how we      the service we provide to reps. I
worked incredibly hard to improve          can deliver.                            will ensure that the outcomes of
communication with reps and I                                                      the survey form a key part of our
encourage all reps to get in touch         COMMUNICATIONS                          ongoing support and developing
with your area organiser if you ever       Since the start of the pandemic,        reps programme.
need support.                              the union has worked hard to keep          Once again, I would like to thank
   Considering the increased               reps and members updated through        all of our reps for the incredible
pressures and demands, it was              regular email updates, articles in      work they do in the workplace and
especially pleasing that seven in 10       the union’s magazines and the           confirm that the union is committed
reps surveyed felt supported by the        Coronavirus Hub on the website. I       to supporting you in your role.
union during the crisis. Furthermore,      know for many reps, these updates
over three quarters have been able         have proven incredibly valuable.
to get in contact with someone from          Nine in 10 reps reported finding
the union when necessary.                  the email updates useful or very           FOR FUTHER INFO
   In terms of broader support             useful. Over seven in 10 reps also         www.usdaw.org.uk/Help-Advice
from their employer, six in 10 reps        found the website and arena and
agreed or strongly agreed that their       Network magazines to be useful

                                                                                                        May/June 2021     13
NETWORK | Campaign News

                                 CAMPAIGNS
                         Keeping you up-to-date on Usdaw’s priorities

 USDAW CALLS TO IMPROVE SICK PAY
U
         sdaw has expressed
         disappointment that
         the 50p increase to
 Statutory Sick Pay (SSP)
 is not enough and that
 £96.35 per week, is still
 far too low. SSP does not
 provide the necessary
 financial support for
 millions of low-paid
 workers who have to take
 time off because they
 are ill, self-isolating or
 shielding.
    Usdaw renews its
 call for a New Deal for        attend work while ill.        pharmaceutical                  16 hours per week, for
 Workers and urges the             “Statutory sick pay is     distribution and the            everyone who wants
 Government to:                 simply not enough to          funeral industry welcomed       it, that reflects normal
 n Improve SSP so it            survive on and workers        their key worker status,        hours worked and a ban
    reflects average pay,       earning less than £120        but that respect and            on zero-hour contracts.
    rather than the current     per week aren’t entitled      appreciation must not         n Better sick pay for all
    £96.35 per week.            to any statutory sick pay     fade into the background        workers, from day one,
 n Pay SSP to low paid          at all. People who are ill    when this crisis passes.        at average earnings.
    workers – those earning     shouldn’t be worrying            “There must be lasting     n Protection at work –
    below the lower             about their finances, and     and fundamental change          abuse is not a part of
    earnings limit of £120      they shouldn’t be forced      to the way society views        the job.
    per week currently do       into work due to worries      all workers. We need a        n A proper social security
    not qualify for SSP.        about paying their bills.     New Deal for Workers: a         system, Universal Credit
 n Commit to paying             Sick pay needs to be          minimum wage of at least        does not provide a
    SSP from day one            paid from day one, at an      £10 per hour, an end to         safety net.
    of absence for all          individual’s normal rate of   insecure employment,          n Job security, with day
    absences, removing          pay, and it should be paid    respect for shopworkers         one employment rights
    any reference to three      to all workers.               and action to ensure            for unfair dismissal and
    waiting days.                  “Millions of low-paid      that retail jobs are no         redundancy.
    Usdaw general               workers have provided         longer underpaid and          n Fair treatment and
 secretary Paddy Lillis said:   essential services            undervalued.”                   equality for all workers,
 “Usdaw has long called for     to help ensure the            Usdaw’s New Deal for            including equal pay.
 significant improvements       country is fed, healthy       Workers calls for:            n A voice at work, stop
 to SSP. The coronavirus        and safe throughout           n £10 minimum wage              rogue employers
 crisis has highlighted that    the pandemic. Usdaw              for all workers, ending      refusing to engage with
 SSP is too low, meaning        members employed                 rip-off youth rates and      trade unions.
 that workers are plunged       in supermarkets, the             providing a living wage.   www.usdaw.org.uk/
 into poverty or forced to      food supply chain,            n Minimum contract of         newdeal

14 May/June 2021
Campaign News | NETWORK

 HIGH TIME FOR CHANGE

NEW COMMISSION TASKED WITH RETAIL REBUILD

U
       sdaw welcomed a new
       independent Commission on
       Rebuilding Our High Streets,
launched by Labour, which brings
together experts from retail, leisure
and hospitality businesses, as well as
representatives of the trade union,
local government, co-operative and
social enterprise sectors.
   Usdaw’s general secretary Paddy
Lillis will sit on the commission,
which will meet regularly over the
course of the next six months to
offer independent advice to the
Labour Party on issues such as:
n How the high streets of the 2020s
   and beyond can be supported
   to thrive, as great places where
   people can shop, socialise, meet,       further exacerbated by the rapid         our local high streets in terms of the
   work and live.                          shift to online shopping, which          jobs and services they provide for
n Bringing empty commercial                has grown by 46 per cent over            our local communities.
   properties back into use for            the last 10 months. The longer-             “We all need to look strategically
   existing and new businesses.            term challenges facing the sector        at what we want our high streets
n Levelling the playing field between      combined with the impact of the          to look like, how we achieve that,
   bricks and mortar businesses and        pandemic has and will continue to        and how it can be made to be
   online firms.                           be catastrophic for the high street.     sustainable for the long term.
n Promoting entrepreneurship and                                                       “That’s why the work of this
   innovation in our high streets,         CHALLENGING TIMES AHEAD                  commission is so important and I am
   reflecting the needs of local           “Aside from the direct impact on         pleased to speak for retail workers
   communities.                            jobs, the crisis will result in gaping   on it.”
   Usdaw general secretary Paddy           holes in high streets that sit at           Usdaw’s retail recovery plan
Lillis said: “The UK retail sector has     the heart of town centres and            calls for the following immediate
been impacted by the coronavirus           communities.                             measures:
pandemic on an unprecedented                  “Landlords will struggle to fill      n Extend the current business rates
scale. For an industry already facing      properties; not least given the             holiday to at least the end of the
significant challenges the long-term       impact of the pandemic on the               year and fundamentally reform
impact will be severe.                     hospitality sector that prior to 2020       this outdated and imbalanced
   “Physical non-food retailers were       had been keen to occupy the spaces          commercial property tax.
among the hardest hit and have             vacated by retailers in recent years.    n An online sales levy set at 1 per
been struggling under the pressure            “Beyond the impact on business           cent, to raise around £1.5bn that
of lockdowns and public health             the pandemic is taking a heavy toll         could fund a cut in business rates
restrictions, costing stores billions in   on retail workers.                          of around 20 per cent.
lost sales.                                   “When the chancellor Rishi Sunak      n Extend the moratorium on shop
   “When shops are allowed to              delivered his budget on 3 March             evictions for rent arrears and
reopen, retailers will face further        2021, outlining the UK’s economic           find a wider solution around
challenges and there are big               recovery plan to protect jobs and           unpaid rents, with contributions
questions about how many high              livelihoods, there was no sustained         from retailers, landlords and
street retailers will survive the          support for those retail businesses         Government.
coming months.                             most impacted by the pandemic.           www.usdaw.org.uk/
   “The crisis in retail has been             “At Usdaw we know the value of        retailrecovery

                                                                                                         May/June 2021   15
NETWORK | Campaign News

  INCREASE IN ABUSE AGAINST SHOPWORKERS

USDAW CALLS FOR LEGISLATION TO PROTECT STAFF

I
    n April Usdaw gave evidence to
    the influential Home Affairs Select
    Committee outlining the need for
 legislation to protect retail staff.
    Over the past few years, the union
 has seen an alarming increase in
 the levels of abuse and violence
 towards shopworkers. More
 recently, shocking results from an
 Usdaw survey carried out at the
 height of the coronavirus pandemic
 reveal just how bad the situation has
 become.
    Throughout the outbreak,
 retail workers have been spat at,
 threatened of being infected with
 coronavirus and physically assaulted
 by customers while they have been
 providing an essential service in very
 difficult circumstances.
    Results from Usdaw’s 2020 survey
 of 2,729 shopworkers across the UK       influential House of Commons Home      assaulting, threatening, or abusing a
 found that 79 per cent said abuse        Affairs Select Committee launched      retail worker.
 was worse last year.                     their inquiry.                            Usdaw general secretary Paddy
    The survey found that:                                                       Lillis said: “Our latest survey
 n 88 per cent experienced verbal         SUCCESS IN SCOTLAND                    results clearly show the scale of
    abuse.                                In January, the Scottish Parliament    the appalling violence, threats
 n 60 per cent were threatened by a       unanimously voted for a ground-        and abuse faced by shopworkers
    customer.                             breaking new law to protect            and demonstrate the need for a
 n 9 per cent were assaulted.             shopworkers. Usdaw campaigned          ‘protection of shopworkers’ law.
                                          for many years to secure these legal   It has been a terrible year for our
 PETITION FOR CHANGE                      protections.                           members, with almost 90 per cent of
 In light of the continued increase          In addition, Crimestoppers          shopworkers suffering abuse, two-
 in violence and abuse towards            Scotland launched a joint campaign     thirds threatened and nearly one in
 shopworkers, Usdaw general               to raise awareness and stop            10 assaulted. We are saying loud and
 secretary Paddy Lillis launched          abuse of shopworkers. The key          clear that enough is enough, abuse
 a House of Commons petition to           message is to ‘speak up 100 per        should never be part of the job.
 create a specific offence of abusing,    cent anonymously about attacks             “The UK Government has
 threatening or assaulting a retail       on shopworkers’. This joint venture    persistently opposed new
 worker with a penalty that acts as a     is crucial to the new law having       legislation, offering little more than
 deterrent.                               the desired impact by making sure      sympathy and objecting to the Alex
    The petition gained widespread        criminals understand that assaulting   Norris protection of shopworkers bill
 media attention when it was              and abusing shopworkers is totally     in the House of Commons. However,
 launched in August last year with        unacceptable.                          we had a great result in Scotland,
 Usdaw officials and reps making over                                            as MSPs voted through ground-
 80 appearances on TV and radio.          CALL FOR NEW OFFENCE                   breaking legislation.
 The petition secured over 100,000          In February, 66 senior retail           “We are pleased to have the
 signatures, enough to trigger a          leaders wrote to the Prime Minister    opportunity to make the case to the
 debate in Parliament.                    urging the UK Government to            select committee and look forward
    In response to the petition, the      create a new statutory offence of      to their report in due course.”

16 May/June 2021
Campaign News | NETWORK

  HOLYROOD FINALLY READY TO LISTEN

NE’ER DAY TRADING PETITION SECURES DEBATE

U
     sdaw has secured a                  a step forward in our campaign to        the call for a proper festive break.
     commitment from the Scottish        get a proper break for shopworkers          “However this is not just a
     Government to consult on large      over the festive period. We are          campaign for the pandemic, our
stores closing on New Year’s Day.        disappointed that the minister           members have for many years
The union submitted a petition to        has not set out a timetable for the      demanded a proper break after
the Scottish Parliament and spent a      consultation and we will continue to     the extremely busy and stressful
year providing evidence to convince      press for further progress.              shopping period in the run-up to
the Public Petitions Committee to                                                 Christmas. Ninety-eight per cent
press ministers to make progress on      A PROPER BREAK                           say that large stores should be
a consultation.                          “As key workers delivering the           closed and only 4 per cent are happy
   Jamie Hepburn MSP (Minister for       essential service of keeping the         to work on New Year’s Day or 2
Business, Fair Work and Skills) has      nation fed, shopworkers deserve a        January. Hogmanay and New Year
written to Usdaw confirming that         decent break over the festive period.    is a special holiday, but this is not
the Scottish Government will now         They have worked long hours in           reflected in the experience of many
conduct the necessary consultation,      difficult circumstances throughout       retail workers, with three-quarters
as set out in the Christmas Day and      the pandemic, faced unprecedented        saying they spend too little time with
New Year’s Day Trading (Scotland)        levels of abuse and worried every        friends and family.
Act 2007. However, no timetable has      working day about catching the              “On behalf of Scotland’s
yet been set for the consultation.       virus and taking it home to their        retail workers we are urging the
    Usdaw’s Scottish Divisional          families. The very least that key        Scottish Government to open the
Officer Stewart Forrest said:            workers in retail can expect is that     consultation so that the legislative
“Confirmation that a consultation        the Scottish Government shows            processes can be completed in time
on large stores closing on New           their appreciation for the essential     for 1 January 2022.”
Year’s Day will now take place, after    work they’ve done throughout this        www.usdaw.org.uk/Campaigns/
an unnecessary 14-year delay, is         appalling pandemic by progressing        New-Years-Day-Working

 HOUSE OF COMMONS HOME AFFAIRS SELECT COMMITTEE

RETAIL CRIME INCREASED DUE TO POLICE CUTS

P
      olicing Minister Kit Malthouse     come clean and acknowledged that         appropriate action will be taken in
      MP was quizzed by the House of     police cuts over the last 10 years had   the courts. Creating a specific law to
      Commons Home Affairs Select        led to an increase in retail crime.      protect shopworkers will give them
Committee on violence, threats             “Our latest survey lays bare the       more confidence to report assaults
and abuse of shopworkers. Under          scale of the appalling violence,         and abuse.
questioning from the committee           threats and abuse faced by                  “When retail CEOs, leading retail
chair Yvette Cooper MP, the minister     shopworkers and demonstrates             bodies and the shopworkers’ trade
accepted the police lacked resources     the need for a ‘protection of            union jointly call for legislation, it is
and said that recruiting more            shopworkers’ law.                        time for the Government to listen.
officers could make a difference.          “However the minister today            In Scotland, MSPs voted through a
However, the minister refused            again refused to accept the need         new ground-breaking law to give
to admit that cutting significant        for a protection of shopworkers          shopworkers the protection they
police numbers had contributed to        law. He knows that too many cases        deserve.
increased retail crime and abuse of      go unreported simply because                “We are now looking for MPs to
shopworkers.                             shopworkers don’t have the               support key workers across the
   Usdaw general secretary Paddy         confidence that they will get a          retail sector and help turn around
Lillis said: “The minister should have   response from the police or that         the UK Government’s opposition.”

                                                                                                         May/June 2021    17
NETWORK | ADM 2021

 ADM: NOT AS
 WE KNOW IT
U
       sdaw delegates gathered          asked to discuss propositions in           A bit different to normal: Behind the scenes at the digital AD
       online to attend Usdaw’s 74th    the Final agenda ahead of the event
       Annual Delegate Meeting          and then cast their votes during the
 (ADM), which was held on Sunday 25     conference.
 and Monday 26 April.                      Delegates took part in the
   Around 600 delegates, visitors       debates on the three Executive
 and officials from across the UK       Council statements: All in it Together;
 participated in the online event.      Job Safety and a New Deal; and Politics
 Those who attended also heard          for Recovery.
 key speeches from Labour party            Both the president Amy Murphy
 leader Keir Starmer and TUC general    and general secretary Paddy Lillis
 secretary Frances O’Grady.             paid heartfelt tributes to the work of
   General secretary Paddy Lillis,      reps and members who have been
 deputy general secretary Dave          on the frontline of the coronavirus
 McCrossen and president Amy            crisis and reflected on a terrible
 Murphy hosted their first online       twelve months of the pandemic.
 ADM and national executive council        Paddy Lillis said: “I cannot put into
 member Kate MacLeod ensured            words how proud I am of what our
 the smooth running of her first        members have done on the frontline
 ADM as chair of the standing orders    during the pandemic, working
                                                                                   Pictured L-R: General secretary Paddy Lillis: Deputy
 committee. Due to the conference       extremely hard to ensure that food         general secretary Dave McCrossen: President Amy
 being hosted online, branches were     remained on the shelves.”                  Murphy and chair of standing orders Kate MacLeod

  ALL IN IT TOGETHER

THE UNEQUAL IMPACT OF THE COVID CRISIS
 Usdaw deputy general secretary         insecurity and inequality.                 faced by many workers on the
 Dave McCrossen moved the                 “It has shown that the workers           frontline – mostly women workers.
 executive council statement All in     who keep the country going, many of           “Pregnant women have
 it together – The Unequal Impact of    them Usdaw members, are too often          faced anxiety, uncertainty and
 the Coronavirus Crisis. He spoke on    underpaid and undervalued, and it          discrimination over this period,
 how the pandemic dramatically          has shone a stark light on the deep        losing pay or work, with their health
 exposed the structural inequalities    and persistent structural inequalities     and safety poorly protected. Women
 in our society. With women, many of    which cut across the UK.                   have also carried a disproportionate
 them young women, Black workers,         “There is no doubt that we have all      burden of unpaid care, filling the
 disabled and LGBT workers bearing      been affected by the pandemic, but         gaps left by the closure of schools,
 the biggest health and economic        as this executive council statement        nurseries and social care settings,
 risks from the crisis.                 shows, the health and economic             losing hours of work, pay and in too
     Dave McCrossen said: “The          impact of the virus has not been the       many cases their jobs.
 coronavirus pandemic has exposed       same for everyone.                            “This crisis has exposed the
 the reality of contemporary Britain.     “The crisis has highlighted the low      deep structural race inequalities
 A country defined by poverty,          pay and poor working conditions            that exist in our society and the

18 May/June 2021
ADM 2021 | NETWORK

DM

     position of Black workers in the UK     media debate.                             they must do this now.
     labour market. Tragically it took the       “Over half of those who have died        “The pandemic has increased
     disproportionate number of deaths       from the virus or from a related          their invisibility and left many
     of BME workers to bring the truth       illness are disabled, even without        thousands feeling isolated and
     about racism in society and the         the impact of the pandemic, we            alone. The closure of LGBT specific
     workplace into the light.               know that households where                spaces, the inability to get together
        “BME workers are more likely to      someone is disabled or a carer are        with others in their communities, or
     be in low paid and insecure work.       more likely to be in poverty.             their experience of being trapped in
     They are more likely to experience          “And Covid-19 has made a bad          households unaccepting or hostile
     abuse and harassment at work –          situation worse, as disabled people       to their identities, has all taken a
     as they are concentrated in roles       and carers face rising costs on           heavy toll.
     that are more likely to bring them      reduced incomes, they are at the             Conference, make no mistake, the
     into conflict with the public, they     front of the queue when it comes to       unequal impact of the coronavirus
     are more likely to be working in        redundancy, and the back when it          pandemic is no accident, in the
     sectors of the economy that are         comes to employment or promotion.         words of Baroness Lawrence, ‘It has
     non-unionised, and so less likely           “Let us not forget the unequal        been generations in the making’.
     to benefit from the work done by        impact of the pandemic on the                “The impact of Covid-19 is not
     unions to negotiate safe working        LGBT community. For far too many          random, but foreseeable and
     practices, pay protection and job       LGBT workers, their experience            inevitable.
     security.                               of the world of work continues to            “It is the consequence of decades
        “The impact of this crisis on        be marred by hostility, stigma and        of structural injustice, inequality
     disabled people and working carers      unfair treatment.                         and discrimination that blights our
     has been immense and yet their              “Many already felt the need to        society.
     experiences have been absent from       hide their sexuality or trans status in      “We are in the middle of an
     much of the public, political and       the workplace pre-Covid – more feel       avoidable crisis.”

                                                                                                            May/June 2021      19
NETWORK | ADM 2021

  POLITICS FOR RECOVERY

 CAMPAIGNING FOR POLITICAL CHANGE
 Usdaw general secretary Paddy                 “While our immediate priority is
 Lillis moved the executive council         to get out of this crisis we must also
 statement Politics for Recovery.           make sure that those big, long-term,
    Paddy Lillis said: “The pandemic        issues are addressed. Because
 has changed how we campaign and            the recovery cannot, and must
 carry out the political work of the        not, mean continuing with the old
 union. We’ve been less able to bring       inequalities and injustices.”
 groups of our members together or
 to campaign physically on our high         MEMBER EXPERIENCES
 streets and in our communities.            “The union was built upon the
    “But two things haven’t changed:        collective strength of our members
 Firstly, we are still faced with a         and it is together that we will                                       Iain Dalton
 Boris Johnson-led Conservative             continue to achieve our aims,” said
 Government. A Government whose             Paddy. “We will continue to use all of
 majority is so big, that there are few     the tools at our disposal, from public
 blocks to their ambitions or their         facing campaigns on the streets
 many mistakes.”                            in our communities, to focussed
                                            lobbying in UK parliaments.
 CAMPAIGNING AND ORGANISING                    “This is the key strength of our
 “The other thing that hasn’t changed       union and our movement. The
 is the fundamental reason why              experiences of our members and
 we, as a trade union, are involved         their direct involvement in our
 in politics in the first place,” said      campaign work and we know that
 Paddy. “The union exists to improve        these methods work. More and
 its members’ lives. Sometimes this         more, the policy priorities of our                                 Lynn Goodwin
 can be achieved through industrial         members are seen as the priorities
 organising. Sometimes it has to be         for our wider communities and for
 done through political organising.         the governments of the UK.
    “The crisis in retail, the scandal of      “From a focus on high streets         DELEGATE COMMENTS
 in-work poverty, the pittance that is      and the problems facing the retail
 statutory sick pay, the massive flaws      sector, to the acceptance by the         Iain Dalton F148
 in the universal credit system and         Scottish Parliament, after many          “Councils do not consult with
 the appalling abuse against public         years of hard work and campaigning,      trade unions when it comes to the
 facing workers, all of these issues        that retail workers do need and          relaxation of opening hours. We
 have come to the fore and there is a       deserve stronger legal protection        should be demanding that Labour-
 new sense of urgency about tackling        from abuse and violence. Thanks          run councils consult with Usdaw on
 them.                                      to that hard work, Daniel Johnson        Sunday trading. Our councils should
                                            MSP’s Protection of Workers Bill was     also be pushing for services such
                                            passed unanimously. And we will not      as buses to be in public control.
   SUBS INCREASE                            rest until that protection is shared     We need to take up these issues
   Delegates voted                          by every retail worker in the rest of    proactively and we can do that by
   overwhelmingly to increase               the UK too.                              standing in local elections.”
   membership rates by 6p a                    “We will always campaign to
   week.                                    make our members’ lives better           Lynn Goodwin K234
   This means from 27 June                  and these successes show why             “Unions must stand together and
   2021 Scale A members will                our involvement in politics is so        fight. We can never forget where we
   pay £2.54 a week and Scale               important. There can be no real,         come from. We have to listen to the
   C members will pay £1.67 a               fundamental and long-lasting             grassroots. They must be included
   week.                                    improvement to our members’ lives        and listened to. We all need to stand
                                            without political success.”              shoulder-to-shoulder.”

20 May/June 2021
ADM 2021 | NETWORK

  JOBS, SAFETY AND A NEW DEAL

PUTTING KEY WORKERS FIRST
Usdaw general secretary Paddy Lillis    payments in recognition of our
moved the executive statement           members’ hard work. However, each
Jobs, Safety and a New Deal. Despite    and every agreement was reliant on
the incredible contribution retail      effective workplace reps, ensuring
workers made during the pandemic        agreed safety measures were
there is no commitment from the         put into place and enforced. The
                                                                                                        Rachel Goodwin
Government to raise the wages of        outstanding efforts of Usdaw reps
key workers.                            and officials protected the safety of
   “Despite legitimate health           members and their communities,
concerns, and unacceptable levels       and truly demonstrated the benefits
of abuse from customers, Usdaw          of union membership and organised
members worked tirelessly, making       workplaces.
sure that everyone could get access        “All too often over the past 12
to the food they needed,” said          months, the lowest paid, and other
Paddy. “It is simply no exaggeration    disadvantaged groups have been
to say that the remarkable efforts of   disproportionately impacted by the
Usdaw members kept the UK going.        virus. It is unacceptable that low
   “As the crisis deepened and          paid workers cannot afford to put
the Government announced the            food on the table, that retail workers
first national lockdown. The union      face abuse at work and that so
                                                                                                           Jason Phillips
quickly ensured that our members        many workers are still on insecure
were correctly recognised as key        contracts – causing them anxiety
workers.                                and mental health issues.
   “Usdaw also rapidly reached             “Over the last 12 months, Usdaw
agreements with major employers         has committed significant resources
to protect the clinically vulnerable    to our Freedom From Fear, New
and clinically extremely vulnerable,    Deal for Workers and Retail
these agreements granted                Recovery Plan campaigns.
additional paid leave for vulnerable       “These campaigns can help shape
members, to keep them safe at           a society that delivers for working
home and financially secure.”           people and ensure that the efforts
                                        of key workers are not forgotten”
USDAW FIGHTS FOR MEMBERS
“At the same time, the union was        DELEGATE COMMENTS
                                                                                                              Val Cooke
key in promoting rights to maternity
suspension,” said Paddy. “Meaning       Rachel Goodwin C043
that pregnant workers could be paid     “Unions must not be side-lined
in full if they were unable to work     when it comes to rebuilding the          to recognise their contribution by
safely. And for those who remained      economy. And we should rebuild on        paying them a decent wage.”
in work, the union quickly oversaw      sound social principles, including a
the introduction of brand-new           wage that ensures workers do not         Val Cooke C144
safety measures, including social       have to rely on benefits to make         “The job losses in the retail sector
distancing, protective screens and      ends meet.”                              are not being taken seriously by
additional hand washing facilities.                                              the Government. If it had been any
   “Time and again, the union           Jason Phillips C144                      other sector there would be uproar.
reached ground-breaking                 “The last 12 months have shown           That’s why we need a strategy to
agreements to protect the safety        us that nurses, shopworkers and          save the retail sector, treat retail
of our members and, following           cleaners are essential workers. We       jobs as skilled jobs and ensure
discussions with Usdaw, many            all clapped for them. But we need        workers are paid a decent wage they
employers agreed to pay bonus           more than claps, we need society         can live on.”

                                                                                                     May/June 2021     21
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