HEALTH AND SAFETY REPS - KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC - Usdaw
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THE BIMONTHLY MAGAZINE FOR USDAW ACTIVISTS – MAY/JUNE 2021 HEALTH AND SAFETY REPS KEEPING MEMBERS SAFE BEFORE, DURING AND BEYOND THE PANDEMIC RETAIL | DELIVERY | WAREHOUSE | MANUFACTURING |
Due to the ongoing COVID-19 pandemic, distance learning is now more important than ever and allows workers to improve their knowledge and develop new skills at home. Wranx are working with Usdaw to provide free online bite-sized training that can be accessed on any mobile device. It’s a new way of learning and can take as little as a couple of minutes a day. From May 2020, certificates will be also be available for any modules and assessments completed on Wranx. To access your certificate, simply download the PDF from the Progress page on the Wranx platform. A number of new modules have been created to support the personal development of Usdaw members including: Working from Home: An Introduction – How to successfully work from home: stay organised, communicate online, build a workspace and keep healthy. Working from Home: Mental Health – The importance of looking after your mental health, exercising and eating healthily while working from home. Foundation Maths (3 modules) – An introduction to the most important basic maths skills, including numbers and shapes. Foundation English (2 modules) – An introduction to the most important basic English skills, including spelling and grammar. ULRs can sign up to these new modules, as well as any existing ones, at: unionlearn.ulp.wranx.com See page 4 for further course details
Welcome | NETWORK REPS GO BEYOND Network is published bimonthly and distributed to Usdaw activists. THE CALL OF DUTY F ollowing a successful PUBLISHED BY: vaccination programme, Usdaw Head Office the UK is looking forward Voyager Building, 2 Furness Quay, Salford Quays, to life returning to some kind M50 3XZ of normality in the next couple t: 0161 224 2804 of months. e: network@usdaw.org.uk For many Usdaw members w: usdaw.org.uk this is nothing new as they have been on the frontline of HEAD OF MEDIA & COMMUNICATIONS the pandemic since March last Mike Glover year. When others stayed safe EDITOR at home, shopworkers, drivers, Saiqa Khushnood members in distribution, REPORTER manufacturing and in funeral Sarah Sherborne services have continued to work tirelessly to ensure that EDITORIAL ASSISTANT Paula Barke shelves remained stocked, medicine was available, OTHER CONTRIBUTORS deliveries were made and Chris Morris, Ann Murphy, Ruth Cross, other essential tasks were Debra Blow, Adam Kaczmarek, carried out. contribution of its members Doug Russell, David Williams. On top of this, Usdaw reps is not forgotten as we come PHOTOGRAPHERS have also been juggling their out of this pandemic. We Della batchelor; Lee Boswell. reps’ duties. The pandemic will continue to lobby the Via Getty Images: Government for decent pay had a huge impact on the Tempura; kali9; Darren Rogers; role of the rep and many reps and conditions for every alvarez; katleho Seisa; FG Trade; had to deal with new issues worker. Our New Deal for oneinchpunch; chee gin tan. such as face coverings, social Workers campaign calls for a ADVERTISING distancing, safety fears and range of measures, including Century One Publishing increased demands from a minimum wage of £10 per Alban Row, 27-31 Verulam Road, hour, secure hours, increased members. St Albans, AL3 4DG Despite the increased sick pay and job security. ACCOUNT MANAGER pressure, the increased We will also demand that Jack Green demands and worries about any recovery rebuilds our t: 01727 739 196 their own health and safety, decimated retail sector and e: jack@centuryonepublishing.uk Usdaw reps went above revives the high street. And we and beyond the call of duty. will also work with the trade ©Usdaw 2021 reproduction in whole or part by any means without written They continued to organise union movement to tackle the permissions of the publishers workplaces, represent deep-seated inequality that is strictly forbidden. members, listen to their the virus exposed. worries and ensured safe This publisher accepts no responsibility for errors, omissions or the working practices were put in consequences thereof. place. I want to thank all our reps Usdaw General Secretary for the incredible work they have done over the last year. Usdaw will continue to work hard to ensure that the May/June 2021 3
A full list of courses can be accessed on www.usdaw.org.uk/onlinelearninggateway these include: l GCSE Maths Revision (with assessments). l GCSE English Revision (with assessments). l Functional Skills Maths Levels 1 and 2 (with assessments). l Functional Skills English Levels 1 and 2 (with assessments). l Foundation Maths (with assessments). l Foundation English (with assessments). l Everyday English: Punctuation. l An Introduction to Online Security. l Equality and Diversity in the Workplace. l Rights for Younger Workers. l GDPR Awareness. l Raising Awareness: Manual Handling at Work. l An Introduction to COSHH Awareness. l Workplace Upper Limb Disorders. l Raising Awareness: Mental Health. l Raising Awareness: Menopause in the Workplace. l An Introduction to Substance Misuse. l Harmful Gambling. Why use Wranx? l Build your knowledge – Learn and retain information that is crucial for your role. l 2-3 minutes a day – 10 questions a day is all it takes to learn with Wranx. l Anytime, anywhere – Log in on any device whenever it fits your schedule. l Track your progress – Easily track how you are progressing with your training. l Its FREE to union members! Sign up at: www.usdaw.org.uk/onlinelearninggateway
Contents | NETWORK INSIDE THIS ISSUE REPS' SURVEY 12 | Usdaw general secretary Paddy Lillis highlights the key findings from the union's reps' survey. ADM 2021 18 | Full coverage of the union's Annual Delegate Meeting held exclusively online. LEARNING AT WORK 24| Usdaw and Coop Retail Logistics pilot learning centres at five designated sites. 18 SAFETY REPS IN FOCUS 26 | Network speaks to three amazing members about their important roles as health and safety reps. STUC 29 | Usdaw's New Year's Day campaign tops the agenda at the annual Scottish TUC Congress. YOUNG WORKERS TUC 30 | Usdaw delegates discuss the disproportionate affect of the pandemic on young workers. 24 EQUALITIES 34 | Research from Usdaw highlights the devastating impact of the pandemic on mental health. HEALTH: EATING DISORDERS 36 | A handy guide for reps on how to support members with an eating disorder. REGULARS 03 FOREWORD 26 06 NEWS 11 PUBLICATIONS UPDATE 14 CAMPAIGN NEWS 32 PENSIONS 38 HEALTH & SAFETY 42 MEMBER OFFERS 30 44 STAFF UPDATE May/June 2021 5
NETWORK | News IN THE NEWS Don’t forget to email the editor your view network@usdaw.org.uk CALL TO UPDATE TORY CRIME BILL U sdaw is part of a coalition, which includes more than 30 major retail businesses, that urged MPs to avoid shackling over three million shopworkers to a ‘life sentence’ of violence, abuse and anti-social behaviour by encouraging them to back an amendment to a flagship Government crime bill which would offer frontline workers greater protection. However, the Government is so abused last year and the opposition. Abuse should be tolerated by society, far rejecting the calls situation had become never be just a part of the and importantly lets stating that ‘it remains much worse during the job, shopworkers deserve shopworkers – who have unpersuaded of the need pandemic. So it is very respect and the protection gone to amazing lengths for a specific offence.’ As disappointing that the of the law.” to feed and care for previous legislation to Government continues Jo Whitfield, Co- communities throughout protect shopworkers in to resist calls from across op Retail CEO, said: the pandemic – know that England and Wales failed the retail industry for “Violence, abuse and they are being listened at the end of the last new legislation to protect anti-social behaviour to and taken seriously. Parliamentary session, shopworkers. towards shopworkers Assaults and abuse the Government is being “When major retail is unacceptable, and should not be part of urged to change its mind businesses and the it is clear from our the job, and by standing and bring forward an shopworkers’ trade conversations that there together, I am confident amendment, or new union jointly call for is appetite across the we can encourage the clause, to its Police, legislation, it is time political spectrum to bring Government to change Crime, Sentencing and for the Government to forward new clauses to its mind and bring about Courts (PCSC) Bill, which listen. In Scotland MSPs the Government’s Crime greater protection for would deliver greater voted through a new (PCSC) Bill, which would shopworkers in all our protection for all frontline ground-breaking law to provide the protection communities.” shopworkers. give shopworkers greater that frontline shopworkers Usdaw general protection. We are now need and deserve. @UsdawUnion secretary Paddy Lillis said: looking for MPs to support “Stiffer sentencing will “Usdaw’s 2020 survey key workers across retail send out a clear message UsdawUnion showed that nine in 10 and help turn around that criminal behaviour in UsdawUnion shopworkers had been the UK Government’s our communities will not 6 May/June 2021
News | NETWORK SUPPORTING PARENTS AND CARERS SPOTLIGHT DAY 2021 SPOTLIGHT ON IMPACT OF COVID-19 ON CARERS Usdaw’s online Supporting Parents and Carers Spotlight Day, held on 19 May, highlighted the difficulties of juggling work with looking after someone. Usdaw general secretary Paddy Lillis said: “We know that three- quarters of Usdaw members are juggling their jobs with parental and/ or caring responsibilities. Most are caring for children, older parents, grandchildren and sick or disabled family members. Even at the best of times it can be difficult to balance the two and the coronavirus crisis has added pressure like never before. health and wellbeing. financial security is being negatively “The majority of those stepping “Throughout the pandemic affected. The Government needs to in to provide care during the working parents have largely had do more.” coronavirus crisis are women in to rely on unpaid or annual leave in Usdaw is campaigning for the their 40s and 50s in paid work with order to juggle work and childcare. Government to lift the pressure on dependent children of their own. “Unpaid leave simply is not working parents and carers by: They are providing even more care a realistic option for low-paid n Introducing a statutory right to than they were before with fewer parents, most ran out of annual 10 days paid carers and parental breaks and less support from formal leave and some rearranged their leave, to be made available from care services. This has left them shifts, but this often means cutting day one of employment. feeling under pressure, stressed and back on hours and therefore pay. n Improving protection from exhausted. The disproportionate impact on discrimination and redundancy by “Government support for carers women’s earnings, their ability strengthening the law. before the pandemic fell far short of to qualify for statutory sick or n Improving the rate of and what was needed. Now with more maternity pay and future pension extending the reach of Carers people than ever providing care, the earnings is particularly worrying. Allowance. Government must act without delay “In the absence of sufficient n Introducing a temporary legal to lift the pressure and safeguard statutory workplace rights, parents right enabling parents and carers carers’ economic and emotional and carers’ mental health and to access the furlough scheme. WIN £100 gift vouchers at WWW.USDAW.ORG.UK/WIN Sponsored by Usdaw Insurance. www.usdaw.org.uk/uia Closing date 1 August 2021. Terms apply. Due to the current situation with Covid 19, the voucher will be despatched as soon as possible after the draw has taken place. May/June 2021 7
NETWORK | News UNION LEARNING FUND UPDATE UPSKILLING ENDS IN ENGLAND AT CRUCIAL TIME Last year the Government Scotland and Northern Ireland. Each Usdaw’s Lifelong Learning work announced that it would withdraw nation has committed to support in these nations will continue to all funding from the Union Learning ULF projects in their region for the flourish and the project workers Fund (ULF) in England from March duration of the projects and all are looking after those regions will 2021. Despite lobbying from keen to continue funding beyond continue to support the excellent the trade union movement, the that. work that’s been established Government went ahead with this In Scotland the Government through the various ULF funds. decision. has agreed to fund The Union Learning Fund (ULF) ULF projects for a was set up in 1998 to support further two years, workers in accessing learning and up until April 2023, training in workplaces. The fund with Northern Ireland was worth £11 million per year committing to do the and around 200,000 workers were same. Wales has an supported into learning or training existing project which with union support through the ULF will continue until at and the TUC. least April 2022 but Although the Government have already stated savagely cut the ULF in England, it they will look to fund continues to be supported across a further round of the devolved nations of Wales, projects. This means SHEPHERDS FRIENDLY SUSTAINABLE SAVINGS Shepherds Friendly has launched must demonstrate a commitment a new Sustainable Stocks & Shares to leadership in environment, ISA and Sustainable Junior ISA, social and governance (ESG) with the aim of helping you to save factors. for your and your family’s futures, You and your colleagues can whilst making a positive difference to open a Sustainable Stocks & society. Shares ISA from £30 a month As Shepherds Friendly is a financial or make a single payment from mutual that is built on fairness, £100. Sustainable Junior ISAs start usdaw.org.uk/SJISA to open a everything they do always aims to from £10 a month, or you can make a Sustainable Junior ISA. Alternatively, put their members first. They have no one-off payment of as little as £100. you and your colleagues can call shareholders to pay dividends to, and Additionally, the friendly society Shepherds Friendly on 0800 526 249 all profits made are paid to members is offering Usdaw members an who would be happy to assist you. or reinvested for their benefit. exclusive Love2shop voucher code Don’t forget to quote Usdaw if you’re The two new savings plans are worth up to £55* when you open a applying over the phone. designed to not only help you sustainable savings plan with them. *Terms and conditions apply. Please save for the future, but also make To take advantage of this offer, you remember, when investing, your capital is at risk. If you have been invested through periods a positive contribution to society will need to use the links below: of poor investment performance, and you through sustainable investing, as usdaw.org.uk/SISA to open a leave the fund, you may get back less than the current value of your plan. This is known as a companies which the fund invests in Sustainable Stocks and Shares ISA or; Market Value Reduction (MVR)
News | NETWORK THE QUEEN’S SPEECH 2021 IN BRIEF SAINSBURY’S LOW-PAID WORKERS IGNORED Sainsbury’s is to cut 500 head office jobs while Usdaw expressed disappointment ensure that retail jobs are no longer another 650 jobs are at that the Government failed to include underpaid and undervalued. There risk as the supermarket in the Queen’s Speech the union’s also has to be fundamental reform closes one of its online calls for: a new deal for workers to of universal credit to tackle in-work grocery packing centres. ensure they are valued, respected poverty. Supermarkets have and have fairly paid secure jobs; “We are also concerned by the lack been one of the main reform of universal credit to tackle of acknowledgement that the UK retail beneficiaries of consumer in-work poverty or a plan to revive our sector has been severely impacted spending during the struggling high streets. by the coronavirus pandemic and coronavirus pandemic. Usdaw general secretary Paddy Lillis desperately needs an urgent retail But the surge in online said: “This was a missed opportunity recovery plan that provides necessary shopping, which is less to reward the millions of low-paid support for the industry. profitable than selling via workers who provided essential “Usdaw is looking for a protection stores and the need to services to help ensure the country of shopworkers amendment to the provide protective kit and is fed, healthy and safe throughout Police, Crime and Sentencing Bill, in additional staff to cover for the coronavirus pandemic. By not the coming parliamentary session, those off sick or shielding delivering on the Conservative to tackle the growing problem of during the pandemic, have manifesto promise of an Employment violence, threats and abuse against all hit supermarket profits. Bill, the Government is failing to ‘build retail staff, which doubled during the back better’ as we drift back to pre- pandemic and remains high. THORNTONS covid inequalities and injustices. “The legislative programme Chocolate maker “Usdaw members need lasting announced goes nowhere near Thorntons did not reopen and fundamental changes to the way delivering on the Prime Minister’s their stores after lockdown society views all workers. We need promises to ‘levelling up’ and to restrictions were lifted. a New Deal for Workers: a minimum ‘build back better’. This shows that The decision to close its wage of at least £10 per hour, an end they are just empty soundbites and 61 shops will put more to insecure employment, respect that is deeply disappointing for our than 600 jobs at risk. The for shopworkers and action to members.” company said it had been badly hit by the pandemic, which forced its stores to shut their doors during the crucial Christmas and Easter holidays. JOHN LEWIS John Lewis did not reopen eight of its stores once lockdown restictions eased, which put 1,465 jobs at risk. The chain has now axed around a third of its stores in less than a year. John Lewis Partnership said it now expects between 60-70 per cent of John Lewis sales in the future to be made online. May/June 2021 9
NETWORK | News STUC LGBT+ CONFERENCE 2021 IN BRIEF IMPROVING VISIBILITY AND ASDA ADDRESSING INEQUALITY Asda is to stop baking products such as bread and pastries in store at its 341 supermarkets, putting 1,200 jobs at risk. In future, Asda’s baked products will be made in a central bakery and then warmed in stores. The latest job cuts come less than two months after Asda said 5,000 jobs were at risk from the closures. TUI TUI is planning to close An Usdaw delegation of members the coronavirus crisis on LGBT+ 48 more retail stores and officials attended this year’s workers has been absent from in the UK, a move that online Scottish Trade Union much of the narrative surrounding will affect 273 staff. The Congress (STUC) Lesbian, Gay, the pandemic both in Scotland and news comes after TUI Bisexual, Transgender, Plus (LGBT+) across the UK. announced last year that Conference. Usdaw highlighted the “We welcome the ongoing 166 shops that closed due impact of the coronavirus pandemic work trade unions and LGBT+ led to the pandemic would on LGBT+ workers and sought to organisations are carrying out not reopen, which at the address longstanding inequality to consult LGBT+ members and time was nearly a third of issues that have been entrenched make visible their experiences and its total. still further by the crisis. concerns during the pandemic. Usdaw general secretary “In a recent Usdaw survey, over Paddy Lillis said: “There can be 4,000 members took the time to KEEP INFORMED no doubt that the inequality and share their experiences of working For all the up-to-date discrimination LGBT+ people face through the crisis and the impact Usdaw news visit the has been made worse by the this has had on their mental health. union’s website: coronavirus crisis. Long standing The survey found that almost three www.usdaw.org.uk/news inequalities in accessing community quarters felt anxious about going to and financial support, healthcare, work, triggered by fears of catching housing and employment have all the virus and customer abuse and been exacerbated and it is highly likely these inequalities will persist harassment. Many LGBT+ members reported experiencing phobic abuse MEMBERSHIP and deepen unless urgent action from customers. is taken by the Government to “This was the case before FOR WEEK ENDED systematically monitor and address the pandemic, but policing face 22 MAY 2021 the specific needs of LGBT+ people. coverings and social distancing have “Anyone can experience a mental made a bad situation worse. South Wales health problem at any time but “The Covid-19 crisis has dominated & Western 44,384 discrimination, poverty, prejudice all our lives and regrettably Eastern 55,124 and bigotry all heighten the risk for side-lined many important issues Midlands 52,011 LGBT+ workers. that we have campaigned on over North Eastern 53,592 “Due to the absence of sexual the years. We have to ensure that Scottish 39,967 orientation and trans status those campaigns continue and Southern 56,502 monitoring questions in the Scotland that we build back better after the North West 81,316 Census, evidence of the impact of pandemic.” Total 382,896 10 May/June 2021
Usdaw Courses & Publications | NETWORK NEW IN! Leaflets & Booklets How much has been lost to pension scammers? (Lft 452) The Crisis in Retail – Usdaw’s Case for a Retail Recovery Plan Survey Results 2020: Campaign to end violence and abuse against retail workers Online Courses ABCs of ICT – IT bitesize course www.usdaw.org.uk/ABCsofIT Health and Safety during Covid-19 www.usdaw.org.uk/Covid19course CV Writing – IT bitesize course www.usdaw.org.uk/cvwriting Vulnerable Workers Home Study www.usdaw.org.uk/homestudy5 Health and Safety Reps Part 1 www.usdaw.org.uk/HSReps1 Health and Safety Reps Part 2 KEEPING UP-TO-DATE www.usdaw.org.uk/HSReps2 Health and Safety Reps Part 3 www.usdaw.org.uk/HSReps3 ON RIGHTS AT WORK Helping With Homework - bitesize maths course www.usdaw.org.uk/mathshomework As reps it’s vital to stay updated with the latest The Impact of Covid-19 on rules and regulations surrounding workers’ rights Domestic Violence www.usdaw.org.uk/CovidandDV N o matter where you work or of union membership, by Looking After Your Mental Health where you’re recruiting, our pointing out the difference www.usdaw.org.uk/yourmentalhealth newly updated Workers’ Rights between the basic rights and those Guide will help you stay informed. Usdaw has negotiated at your Staying Safe Online Featuring comprehensive workplace. As we come www.usdaw.org.uk/SafeOnline information on all aspects out of lockdown and union of statutory (basic) rights, activity begins to return to normal, Union Learning Rep Part 1: contractual rights, protection make sure you’re fully equipped Lifelong Learning and Usdaw www.usdaw.org.uk/ULRHB1 from discrimination and family and ready to answer questions and maternity rights, the guide is from members and potential Union Learning Rep Part 2: essential reading for both full and members. The Role of the ULR part-time workers. You could also Check out the guide at: www.usdaw.org.uk/ULRHB2 use it to demonstrate the benefits dtp.usdaw.co.uk/211 Union Learning Rep Part 3: The Online Learning Gateway www.usdaw.org.uk/ULRHB3 For a complete list of Usdaw publications and to order visit: Using Zoom dtp.usdaw.co.uk/PublicationsCatalogue www.usdaw.org.uk/zoom May/June 2021 11
NETWORK | Rep Survey 2021 REP SURVEY RESULTS 2021 Usdaw general secretary Paddy Lillis highlights some of they key findings including experience during Covid, training, communications and campaigns T he coronavirus crisis has crisis and the work that has been reps, health and safety reps and brought about many challenges done. union learning reps. I want to thank across the union. To ensure the union continues everyone who took the time to Despite this, Usdaw reps have gone to do everything we possibly can to contribute. above and beyond the call of duty, support you in your essential role, The union is currently reviewing organising workplaces, representing we have recently surveyed all reps. all responses to the survey and will members and ensuring safe working This survey looked at the service and develop an action plan to ensure we practices. support that the union has provided, continue to support and develop I cannot begin to tell you how particularly during the pandemic. reps. immensely proud I am of the way The union was delighted to receive Here is a summary of the key that reps have responded to the 1,500 responses to the survey from findings: 12 May/June2021
Rep Survey 2021 | NETWORK KEY FINDINGS: employer had ensured that the sources of information. It was also n Eighty-five per cent of reps have correct policies and procedures clear throughout that reps really had an induction and nearly eight were in place to protect members value their interactions with area in 10 have attended basic training. during the crisis. However, nearly organisers. n Nine in 10 reps find Usdaw emails a quarter disagreed or strongly either useful or very useful. disagreed. CAMPAIGNS n Over half of reps believe their role Throughout the pandemic Usdaw’s campaigning work has has had a greater impact on the the union has negotiated with become increasingly important safety and welfare of members employers to ensure appropriate during the crisis. Since the start during the crisis. Just under half policies that protect the wellbeing of the pandemic, the union has also believe there have been more of members. Reps have played an worked tirelessly to ensure that demands from members. essential role in ensuring that the the incredible contributions of reps n Seven in 10 reps have felt agreed policies are put in place. and members are recognised right supported by the union during the across society. crisis. TRAINING AND DEVELOPMENT Around nine in 10 reps agreed n Nearly nine in 10 reps feel the The survey also looked at the that the union has ensured that union has ensured politicians training and support available for politicians understand the issues understand the issues facing our reps. Eighty-five per cent of reps faced by Usdaw members. Reps members during the crisis. surveyed have had an induction and felt well-informed on many of our nearly eight in 10 have attended high-profile campaigns, including EXPERIENCE DURING COVID basic training. In addition, the Freedom From Fear, New Deal The virus has clearly had a majority of long standing reps, those for Workers and Mental Health significant impact on the role of with greater than two years’ service, Awareness. Usdaw reps in the workplace. From have attended an advanced training Whether calling for protection having to deal with new issues such course and a rep development of shopworkers, improvements to as face coverings or social distancing review. workers’ rights or action to save to increased fears over the risk of I am pleased to see that so many the High Street, the crisis has getting ill at work. Over half of the reps are getting the training and highlighted the need for these key reps surveyed believe their role support they need. campaigns. The survey results have had a greater impact on the safety As a result of the crisis, newer shown that Usdaw’s campaigns are and welfare of members during the reps are less likely to have received understood right across the union crisis. This demonstrates the vital training. As we hopefully look and that our reps see the need to work reps do in standing up for our towards the end of the crisis, Usdaw deliver on our key goals. members. will continue to prioritise rep and In addition, nearly half of reps felt training development. FUTURE WORK there had been more demands from A significant number of reps The union is now currently reviewing members. surveyed indicated they would all responses we received to the I am fully aware that the be interested in attending Usdaw survey and developing a plan of pressures on reps have increased events online and this is something action on how we can improve during the crisis. The union has we will continue to look at how we the service we provide to reps. I worked incredibly hard to improve can deliver. will ensure that the outcomes of communication with reps and I the survey form a key part of our encourage all reps to get in touch COMMUNICATIONS ongoing support and developing with your area organiser if you ever Since the start of the pandemic, reps programme. need support. the union has worked hard to keep Once again, I would like to thank Considering the increased reps and members updated through all of our reps for the incredible pressures and demands, it was regular email updates, articles in work they do in the workplace and especially pleasing that seven in 10 the union’s magazines and the confirm that the union is committed reps surveyed felt supported by the Coronavirus Hub on the website. I to supporting you in your role. union during the crisis. Furthermore, know for many reps, these updates over three quarters have been able have proven incredibly valuable. to get in contact with someone from Nine in 10 reps reported finding the union when necessary. the email updates useful or very FOR FUTHER INFO In terms of broader support useful. Over seven in 10 reps also www.usdaw.org.uk/Help-Advice from their employer, six in 10 reps found the website and arena and agreed or strongly agreed that their Network magazines to be useful May/June 2021 13
NETWORK | Campaign News CAMPAIGNS Keeping you up-to-date on Usdaw’s priorities USDAW CALLS TO IMPROVE SICK PAY U sdaw has expressed disappointment that the 50p increase to Statutory Sick Pay (SSP) is not enough and that £96.35 per week, is still far too low. SSP does not provide the necessary financial support for millions of low-paid workers who have to take time off because they are ill, self-isolating or shielding. Usdaw renews its call for a New Deal for attend work while ill. pharmaceutical 16 hours per week, for Workers and urges the “Statutory sick pay is distribution and the everyone who wants Government to: simply not enough to funeral industry welcomed it, that reflects normal n Improve SSP so it survive on and workers their key worker status, hours worked and a ban reflects average pay, earning less than £120 but that respect and on zero-hour contracts. rather than the current per week aren’t entitled appreciation must not n Better sick pay for all £96.35 per week. to any statutory sick pay fade into the background workers, from day one, n Pay SSP to low paid at all. People who are ill when this crisis passes. at average earnings. workers – those earning shouldn’t be worrying “There must be lasting n Protection at work – below the lower about their finances, and and fundamental change abuse is not a part of earnings limit of £120 they shouldn’t be forced to the way society views the job. per week currently do into work due to worries all workers. We need a n A proper social security not qualify for SSP. about paying their bills. New Deal for Workers: a system, Universal Credit n Commit to paying Sick pay needs to be minimum wage of at least does not provide a SSP from day one paid from day one, at an £10 per hour, an end to safety net. of absence for all individual’s normal rate of insecure employment, n Job security, with day absences, removing pay, and it should be paid respect for shopworkers one employment rights any reference to three to all workers. and action to ensure for unfair dismissal and waiting days. “Millions of low-paid that retail jobs are no redundancy. Usdaw general workers have provided longer underpaid and n Fair treatment and secretary Paddy Lillis said: essential services undervalued.” equality for all workers, “Usdaw has long called for to help ensure the Usdaw’s New Deal for including equal pay. significant improvements country is fed, healthy Workers calls for: n A voice at work, stop to SSP. The coronavirus and safe throughout n £10 minimum wage rogue employers crisis has highlighted that the pandemic. Usdaw for all workers, ending refusing to engage with SSP is too low, meaning members employed rip-off youth rates and trade unions. that workers are plunged in supermarkets, the providing a living wage. www.usdaw.org.uk/ into poverty or forced to food supply chain, n Minimum contract of newdeal 14 May/June 2021
Campaign News | NETWORK HIGH TIME FOR CHANGE NEW COMMISSION TASKED WITH RETAIL REBUILD U sdaw welcomed a new independent Commission on Rebuilding Our High Streets, launched by Labour, which brings together experts from retail, leisure and hospitality businesses, as well as representatives of the trade union, local government, co-operative and social enterprise sectors. Usdaw’s general secretary Paddy Lillis will sit on the commission, which will meet regularly over the course of the next six months to offer independent advice to the Labour Party on issues such as: n How the high streets of the 2020s and beyond can be supported to thrive, as great places where people can shop, socialise, meet, further exacerbated by the rapid our local high streets in terms of the work and live. shift to online shopping, which jobs and services they provide for n Bringing empty commercial has grown by 46 per cent over our local communities. properties back into use for the last 10 months. The longer- “We all need to look strategically existing and new businesses. term challenges facing the sector at what we want our high streets n Levelling the playing field between combined with the impact of the to look like, how we achieve that, bricks and mortar businesses and pandemic has and will continue to and how it can be made to be online firms. be catastrophic for the high street. sustainable for the long term. n Promoting entrepreneurship and “That’s why the work of this innovation in our high streets, CHALLENGING TIMES AHEAD commission is so important and I am reflecting the needs of local “Aside from the direct impact on pleased to speak for retail workers communities. jobs, the crisis will result in gaping on it.” Usdaw general secretary Paddy holes in high streets that sit at Usdaw’s retail recovery plan Lillis said: “The UK retail sector has the heart of town centres and calls for the following immediate been impacted by the coronavirus communities. measures: pandemic on an unprecedented “Landlords will struggle to fill n Extend the current business rates scale. For an industry already facing properties; not least given the holiday to at least the end of the significant challenges the long-term impact of the pandemic on the year and fundamentally reform impact will be severe. hospitality sector that prior to 2020 this outdated and imbalanced “Physical non-food retailers were had been keen to occupy the spaces commercial property tax. among the hardest hit and have vacated by retailers in recent years. n An online sales levy set at 1 per been struggling under the pressure “Beyond the impact on business cent, to raise around £1.5bn that of lockdowns and public health the pandemic is taking a heavy toll could fund a cut in business rates restrictions, costing stores billions in on retail workers. of around 20 per cent. lost sales. “When the chancellor Rishi Sunak n Extend the moratorium on shop “When shops are allowed to delivered his budget on 3 March evictions for rent arrears and reopen, retailers will face further 2021, outlining the UK’s economic find a wider solution around challenges and there are big recovery plan to protect jobs and unpaid rents, with contributions questions about how many high livelihoods, there was no sustained from retailers, landlords and street retailers will survive the support for those retail businesses Government. coming months. most impacted by the pandemic. www.usdaw.org.uk/ “The crisis in retail has been “At Usdaw we know the value of retailrecovery May/June 2021 15
NETWORK | Campaign News INCREASE IN ABUSE AGAINST SHOPWORKERS USDAW CALLS FOR LEGISLATION TO PROTECT STAFF I n April Usdaw gave evidence to the influential Home Affairs Select Committee outlining the need for legislation to protect retail staff. Over the past few years, the union has seen an alarming increase in the levels of abuse and violence towards shopworkers. More recently, shocking results from an Usdaw survey carried out at the height of the coronavirus pandemic reveal just how bad the situation has become. Throughout the outbreak, retail workers have been spat at, threatened of being infected with coronavirus and physically assaulted by customers while they have been providing an essential service in very difficult circumstances. Results from Usdaw’s 2020 survey of 2,729 shopworkers across the UK influential House of Commons Home assaulting, threatening, or abusing a found that 79 per cent said abuse Affairs Select Committee launched retail worker. was worse last year. their inquiry. Usdaw general secretary Paddy The survey found that: Lillis said: “Our latest survey n 88 per cent experienced verbal SUCCESS IN SCOTLAND results clearly show the scale of abuse. In January, the Scottish Parliament the appalling violence, threats n 60 per cent were threatened by a unanimously voted for a ground- and abuse faced by shopworkers customer. breaking new law to protect and demonstrate the need for a n 9 per cent were assaulted. shopworkers. Usdaw campaigned ‘protection of shopworkers’ law. for many years to secure these legal It has been a terrible year for our PETITION FOR CHANGE protections. members, with almost 90 per cent of In light of the continued increase In addition, Crimestoppers shopworkers suffering abuse, two- in violence and abuse towards Scotland launched a joint campaign thirds threatened and nearly one in shopworkers, Usdaw general to raise awareness and stop 10 assaulted. We are saying loud and secretary Paddy Lillis launched abuse of shopworkers. The key clear that enough is enough, abuse a House of Commons petition to message is to ‘speak up 100 per should never be part of the job. create a specific offence of abusing, cent anonymously about attacks “The UK Government has threatening or assaulting a retail on shopworkers’. This joint venture persistently opposed new worker with a penalty that acts as a is crucial to the new law having legislation, offering little more than deterrent. the desired impact by making sure sympathy and objecting to the Alex The petition gained widespread criminals understand that assaulting Norris protection of shopworkers bill media attention when it was and abusing shopworkers is totally in the House of Commons. However, launched in August last year with unacceptable. we had a great result in Scotland, Usdaw officials and reps making over as MSPs voted through ground- 80 appearances on TV and radio. CALL FOR NEW OFFENCE breaking legislation. The petition secured over 100,000 In February, 66 senior retail “We are pleased to have the signatures, enough to trigger a leaders wrote to the Prime Minister opportunity to make the case to the debate in Parliament. urging the UK Government to select committee and look forward In response to the petition, the create a new statutory offence of to their report in due course.” 16 May/June 2021
Campaign News | NETWORK HOLYROOD FINALLY READY TO LISTEN NE’ER DAY TRADING PETITION SECURES DEBATE U sdaw has secured a a step forward in our campaign to the call for a proper festive break. commitment from the Scottish get a proper break for shopworkers “However this is not just a Government to consult on large over the festive period. We are campaign for the pandemic, our stores closing on New Year’s Day. disappointed that the minister members have for many years The union submitted a petition to has not set out a timetable for the demanded a proper break after the Scottish Parliament and spent a consultation and we will continue to the extremely busy and stressful year providing evidence to convince press for further progress. shopping period in the run-up to the Public Petitions Committee to Christmas. Ninety-eight per cent press ministers to make progress on A PROPER BREAK say that large stores should be a consultation. “As key workers delivering the closed and only 4 per cent are happy Jamie Hepburn MSP (Minister for essential service of keeping the to work on New Year’s Day or 2 Business, Fair Work and Skills) has nation fed, shopworkers deserve a January. Hogmanay and New Year written to Usdaw confirming that decent break over the festive period. is a special holiday, but this is not the Scottish Government will now They have worked long hours in reflected in the experience of many conduct the necessary consultation, difficult circumstances throughout retail workers, with three-quarters as set out in the Christmas Day and the pandemic, faced unprecedented saying they spend too little time with New Year’s Day Trading (Scotland) levels of abuse and worried every friends and family. Act 2007. However, no timetable has working day about catching the “On behalf of Scotland’s yet been set for the consultation. virus and taking it home to their retail workers we are urging the Usdaw’s Scottish Divisional families. The very least that key Scottish Government to open the Officer Stewart Forrest said: workers in retail can expect is that consultation so that the legislative “Confirmation that a consultation the Scottish Government shows processes can be completed in time on large stores closing on New their appreciation for the essential for 1 January 2022.” Year’s Day will now take place, after work they’ve done throughout this www.usdaw.org.uk/Campaigns/ an unnecessary 14-year delay, is appalling pandemic by progressing New-Years-Day-Working HOUSE OF COMMONS HOME AFFAIRS SELECT COMMITTEE RETAIL CRIME INCREASED DUE TO POLICE CUTS P olicing Minister Kit Malthouse come clean and acknowledged that appropriate action will be taken in MP was quizzed by the House of police cuts over the last 10 years had the courts. Creating a specific law to Commons Home Affairs Select led to an increase in retail crime. protect shopworkers will give them Committee on violence, threats “Our latest survey lays bare the more confidence to report assaults and abuse of shopworkers. Under scale of the appalling violence, and abuse. questioning from the committee threats and abuse faced by “When retail CEOs, leading retail chair Yvette Cooper MP, the minister shopworkers and demonstrates bodies and the shopworkers’ trade accepted the police lacked resources the need for a ‘protection of union jointly call for legislation, it is and said that recruiting more shopworkers’ law. time for the Government to listen. officers could make a difference. “However the minister today In Scotland, MSPs voted through a However, the minister refused again refused to accept the need new ground-breaking law to give to admit that cutting significant for a protection of shopworkers shopworkers the protection they police numbers had contributed to law. He knows that too many cases deserve. increased retail crime and abuse of go unreported simply because “We are now looking for MPs to shopworkers. shopworkers don’t have the support key workers across the Usdaw general secretary Paddy confidence that they will get a retail sector and help turn around Lillis said: “The minister should have response from the police or that the UK Government’s opposition.” May/June 2021 17
NETWORK | ADM 2021 ADM: NOT AS WE KNOW IT U sdaw delegates gathered asked to discuss propositions in A bit different to normal: Behind the scenes at the digital AD online to attend Usdaw’s 74th the Final agenda ahead of the event Annual Delegate Meeting and then cast their votes during the (ADM), which was held on Sunday 25 conference. and Monday 26 April. Delegates took part in the Around 600 delegates, visitors debates on the three Executive and officials from across the UK Council statements: All in it Together; participated in the online event. Job Safety and a New Deal; and Politics Those who attended also heard for Recovery. key speeches from Labour party Both the president Amy Murphy leader Keir Starmer and TUC general and general secretary Paddy Lillis secretary Frances O’Grady. paid heartfelt tributes to the work of General secretary Paddy Lillis, reps and members who have been deputy general secretary Dave on the frontline of the coronavirus McCrossen and president Amy crisis and reflected on a terrible Murphy hosted their first online twelve months of the pandemic. ADM and national executive council Paddy Lillis said: “I cannot put into member Kate MacLeod ensured words how proud I am of what our the smooth running of her first members have done on the frontline ADM as chair of the standing orders during the pandemic, working Pictured L-R: General secretary Paddy Lillis: Deputy committee. Due to the conference extremely hard to ensure that food general secretary Dave McCrossen: President Amy being hosted online, branches were remained on the shelves.” Murphy and chair of standing orders Kate MacLeod ALL IN IT TOGETHER THE UNEQUAL IMPACT OF THE COVID CRISIS Usdaw deputy general secretary insecurity and inequality. faced by many workers on the Dave McCrossen moved the “It has shown that the workers frontline – mostly women workers. executive council statement All in who keep the country going, many of “Pregnant women have it together – The Unequal Impact of them Usdaw members, are too often faced anxiety, uncertainty and the Coronavirus Crisis. He spoke on underpaid and undervalued, and it discrimination over this period, how the pandemic dramatically has shone a stark light on the deep losing pay or work, with their health exposed the structural inequalities and persistent structural inequalities and safety poorly protected. Women in our society. With women, many of which cut across the UK. have also carried a disproportionate them young women, Black workers, “There is no doubt that we have all burden of unpaid care, filling the disabled and LGBT workers bearing been affected by the pandemic, but gaps left by the closure of schools, the biggest health and economic as this executive council statement nurseries and social care settings, risks from the crisis. shows, the health and economic losing hours of work, pay and in too Dave McCrossen said: “The impact of the virus has not been the many cases their jobs. coronavirus pandemic has exposed same for everyone. “This crisis has exposed the the reality of contemporary Britain. “The crisis has highlighted the low deep structural race inequalities A country defined by poverty, pay and poor working conditions that exist in our society and the 18 May/June 2021
ADM 2021 | NETWORK DM position of Black workers in the UK media debate. they must do this now. labour market. Tragically it took the “Over half of those who have died “The pandemic has increased disproportionate number of deaths from the virus or from a related their invisibility and left many of BME workers to bring the truth illness are disabled, even without thousands feeling isolated and about racism in society and the the impact of the pandemic, we alone. The closure of LGBT specific workplace into the light. know that households where spaces, the inability to get together “BME workers are more likely to someone is disabled or a carer are with others in their communities, or be in low paid and insecure work. more likely to be in poverty. their experience of being trapped in They are more likely to experience “And Covid-19 has made a bad households unaccepting or hostile abuse and harassment at work – situation worse, as disabled people to their identities, has all taken a as they are concentrated in roles and carers face rising costs on heavy toll. that are more likely to bring them reduced incomes, they are at the Conference, make no mistake, the into conflict with the public, they front of the queue when it comes to unequal impact of the coronavirus are more likely to be working in redundancy, and the back when it pandemic is no accident, in the sectors of the economy that are comes to employment or promotion. words of Baroness Lawrence, ‘It has non-unionised, and so less likely “Let us not forget the unequal been generations in the making’. to benefit from the work done by impact of the pandemic on the “The impact of Covid-19 is not unions to negotiate safe working LGBT community. For far too many random, but foreseeable and practices, pay protection and job LGBT workers, their experience inevitable. security. of the world of work continues to “It is the consequence of decades “The impact of this crisis on be marred by hostility, stigma and of structural injustice, inequality disabled people and working carers unfair treatment. and discrimination that blights our has been immense and yet their “Many already felt the need to society. experiences have been absent from hide their sexuality or trans status in “We are in the middle of an much of the public, political and the workplace pre-Covid – more feel avoidable crisis.” May/June 2021 19
NETWORK | ADM 2021 POLITICS FOR RECOVERY CAMPAIGNING FOR POLITICAL CHANGE Usdaw general secretary Paddy “While our immediate priority is Lillis moved the executive council to get out of this crisis we must also statement Politics for Recovery. make sure that those big, long-term, Paddy Lillis said: “The pandemic issues are addressed. Because has changed how we campaign and the recovery cannot, and must carry out the political work of the not, mean continuing with the old union. We’ve been less able to bring inequalities and injustices.” groups of our members together or to campaign physically on our high MEMBER EXPERIENCES streets and in our communities. “The union was built upon the “But two things haven’t changed: collective strength of our members Firstly, we are still faced with a and it is together that we will Iain Dalton Boris Johnson-led Conservative continue to achieve our aims,” said Government. A Government whose Paddy. “We will continue to use all of majority is so big, that there are few the tools at our disposal, from public blocks to their ambitions or their facing campaigns on the streets many mistakes.” in our communities, to focussed lobbying in UK parliaments. CAMPAIGNING AND ORGANISING “This is the key strength of our “The other thing that hasn’t changed union and our movement. The is the fundamental reason why experiences of our members and we, as a trade union, are involved their direct involvement in our in politics in the first place,” said campaign work and we know that Paddy. “The union exists to improve these methods work. More and its members’ lives. Sometimes this more, the policy priorities of our Lynn Goodwin can be achieved through industrial members are seen as the priorities organising. Sometimes it has to be for our wider communities and for done through political organising. the governments of the UK. “The crisis in retail, the scandal of “From a focus on high streets DELEGATE COMMENTS in-work poverty, the pittance that is and the problems facing the retail statutory sick pay, the massive flaws sector, to the acceptance by the Iain Dalton F148 in the universal credit system and Scottish Parliament, after many “Councils do not consult with the appalling abuse against public years of hard work and campaigning, trade unions when it comes to the facing workers, all of these issues that retail workers do need and relaxation of opening hours. We have come to the fore and there is a deserve stronger legal protection should be demanding that Labour- new sense of urgency about tackling from abuse and violence. Thanks run councils consult with Usdaw on them. to that hard work, Daniel Johnson Sunday trading. Our councils should MSP’s Protection of Workers Bill was also be pushing for services such passed unanimously. And we will not as buses to be in public control. SUBS INCREASE rest until that protection is shared We need to take up these issues Delegates voted by every retail worker in the rest of proactively and we can do that by overwhelmingly to increase the UK too. standing in local elections.” membership rates by 6p a “We will always campaign to week. make our members’ lives better Lynn Goodwin K234 This means from 27 June and these successes show why “Unions must stand together and 2021 Scale A members will our involvement in politics is so fight. We can never forget where we pay £2.54 a week and Scale important. There can be no real, come from. We have to listen to the C members will pay £1.67 a fundamental and long-lasting grassroots. They must be included week. improvement to our members’ lives and listened to. We all need to stand without political success.” shoulder-to-shoulder.” 20 May/June 2021
ADM 2021 | NETWORK JOBS, SAFETY AND A NEW DEAL PUTTING KEY WORKERS FIRST Usdaw general secretary Paddy Lillis payments in recognition of our moved the executive statement members’ hard work. However, each Jobs, Safety and a New Deal. Despite and every agreement was reliant on the incredible contribution retail effective workplace reps, ensuring workers made during the pandemic agreed safety measures were there is no commitment from the put into place and enforced. The Rachel Goodwin Government to raise the wages of outstanding efforts of Usdaw reps key workers. and officials protected the safety of “Despite legitimate health members and their communities, concerns, and unacceptable levels and truly demonstrated the benefits of abuse from customers, Usdaw of union membership and organised members worked tirelessly, making workplaces. sure that everyone could get access “All too often over the past 12 to the food they needed,” said months, the lowest paid, and other Paddy. “It is simply no exaggeration disadvantaged groups have been to say that the remarkable efforts of disproportionately impacted by the Usdaw members kept the UK going. virus. It is unacceptable that low “As the crisis deepened and paid workers cannot afford to put the Government announced the food on the table, that retail workers first national lockdown. The union face abuse at work and that so Jason Phillips quickly ensured that our members many workers are still on insecure were correctly recognised as key contracts – causing them anxiety workers. and mental health issues. “Usdaw also rapidly reached “Over the last 12 months, Usdaw agreements with major employers has committed significant resources to protect the clinically vulnerable to our Freedom From Fear, New and clinically extremely vulnerable, Deal for Workers and Retail these agreements granted Recovery Plan campaigns. additional paid leave for vulnerable “These campaigns can help shape members, to keep them safe at a society that delivers for working home and financially secure.” people and ensure that the efforts of key workers are not forgotten” USDAW FIGHTS FOR MEMBERS “At the same time, the union was DELEGATE COMMENTS Val Cooke key in promoting rights to maternity suspension,” said Paddy. “Meaning Rachel Goodwin C043 that pregnant workers could be paid “Unions must not be side-lined in full if they were unable to work when it comes to rebuilding the to recognise their contribution by safely. And for those who remained economy. And we should rebuild on paying them a decent wage.” in work, the union quickly oversaw sound social principles, including a the introduction of brand-new wage that ensures workers do not Val Cooke C144 safety measures, including social have to rely on benefits to make “The job losses in the retail sector distancing, protective screens and ends meet.” are not being taken seriously by additional hand washing facilities. the Government. If it had been any “Time and again, the union Jason Phillips C144 other sector there would be uproar. reached ground-breaking “The last 12 months have shown That’s why we need a strategy to agreements to protect the safety us that nurses, shopworkers and save the retail sector, treat retail of our members and, following cleaners are essential workers. We jobs as skilled jobs and ensure discussions with Usdaw, many all clapped for them. But we need workers are paid a decent wage they employers agreed to pay bonus more than claps, we need society can live on.” May/June 2021 21
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