Growing the top and bottom line of your mind - an entrepreneurial journey as a joint venture with mentors

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Growing the top and bottom line of your mind - an entrepreneurial journey as a joint venture with mentors
Growing the top and bottom line
of your mind – an entrepreneurial
journey as a joint venture with
mentors
Susanne Trillingsgaard Venø                             performance.1 The right mentor can contribute        help me improve my CV and build a career plan;
Omiics ApS                                              to one’s self-awareness and self-development.        instead, the mentorship exceeded my expec-
Aarhus, Denmark                                         To me, anyone who takes an interest in helping       tations and I found my Yoda (the sage Star Wars
                                                        you grow can be a mentor (from boosting one’s        guru) in my first mentor: Meredin Stoltenberg.
                                                        technical skills to emotional intelligence).             My conversations with Yoda were my first
 Correspondence to:                                     A mentor’s support may come in many forms,           taste of how a mentor can help one become more
 Susanne Trillingsgaard Venø                            knowledge, networks, feedback and discussions,       self-aware. At the industry-academia crossroads,
 susanne.veno@omiics.com                                and it is up to you to make the message              he helped me realise my reluctance to leave
                                                        significant. For medical writers who may want to     academia was due to my passion for solving the
                                                        start up their own companies or start freelancing,   puzzles that came from research. He asked if I
 Abstract                                               the stories here may help you navigate the           could find other ways to quench this thirst.
 Having spent more than a decade in aca-                turbulent early stages of starting out. The main     He also introduced me to “The Alchemist”2 (a
 demia, it has been almost inherent to me to            lessons here are:                                    story about journeys), which helped me see that
 think of learning as exercising your IQ,               1. openness to seizing unplanned opportunities       academia was like a safety net and that it would
 thereby improving you practical and technical              and                                              be alright to venture out into the unknown. So,
 knowledge. It is quantifiable and can easily be        2. the ability to identify knowledge gaps and        I took a leap of faith and quit.
 described on your CV. The mentor experi-                   seek out said expertise.                             Another pivotal event came from a job
 ence opened a whole new world of education                                                                  interview aptitude test that separated an
 I had neglected: studying my own emotional             My first mentorship                                   individual’s ability into three main categories:
 intelligence (EI) and boosting my self-                While still a postdoc at Aarhus University,          verbal (derives knowledge from reading a text),
 awareness. Fully balanced growth requires              I enrolled in the university’s mentorship            numerical (from graphs and diagrams), and
 exercising both IQ and EI. This is my account          programme to get an out-
 of several very different mentorships, all of          side opinion on whether to
 which have contributed to the speed of my              aim my efforts towards
 personal entrepreneurial journey.                      staying in academia or
                                                        going to industry. The
                                                        coordinator of the program
Introduction                                            matched my profile with
This is a story about the development of a start-       three candidates and pre-
up company finding a place for itself in the            sented me with their
market and how different mentors played a role.         profiles. All three candi-
My journey into entrepreneurship was not                dates had an academic
planned; yet here I am, a partner in a spinout and      career and moved to
start-up company from Aarhus University,                industry in their forties so I
Omiics. Coming from academia, the unique                could discuss the pros and
combination of expert knowledge and skills that         cons with them. I chose the
you gain there is highly valuable, but many may         one who had a reputation
not know where they fit in outside of academia.         for focussing mostly on
Therefore, self-awareness is instrumental to            mindsets and soft-skills
discovering what makes you special and how you          because I felt the questions
fit in. According to Daniel Goleman, self-              I had were about emotional
awareness is defined as an honest image of one’s        components in addition to
strengths, weaknesses, values, and drives; it is also   professional and technical
one of the key skills for people to maximise            ones. I expected him to

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Growing the top and bottom line of your mind - an entrepreneurial journey as a joint venture with mentors
Venø – Growing the top and bottom line of your mind

diagrammatic analysis (pattern recognition).3         to me networking and job hunting. At the same         knowledge and experience that we needed to be
IQ is the average of the three tests. This showed     time, Omiics Aps was born from a lab where I          successful. My job interview experience thus far
me that intelligence is not the same for people       had done a postdoc. Little did I know that the        all indicated that an experienced colleague often
with the same IQ value; rather, it is the sum of      company’s journey would eventually merge with         guided their junior counterparts. Now, with no
different traits. I was surprised to learn Yoda’s     mine.                                                 real superiors or senior colleagues to support me,
strengths and weaknesses were the exact opposite          Morten Venø (my husband), Yan Yan, and I          I had to think outside the box. A constant
of mine. We have so much in common, yet our           all worked in Professor Jørgen Kjems’ lab at one      question I had was “How can I get this another
brains operated very differently. The concept that    point or another in our postgraduate careers.         way?” I realised I needed a business mentor and
ideas can be conceived in different ways extended     Morten and Yan pioneered RNA Next                     went to a seminar at my union to learn about
my understanding and appreciation of how              Generation Sequencing (NGS) in Jørgen’s lab           their mentorship programme. At one point the
different minds work.                                 and the two had many successes over a decade,         speaker said, “If you have a specific person in
    Our mentorship grew from a mechanically           attracting other scientists to collaborate with       mind, go ask them because then you do not need
mandated programme to one that is more                them and starting a company, Omiic, in 2018.          us.” That comment stuck with me and before I got
organic with traits of a friendship. From Meredin,    However, shortly after Yan realised she was           around to applying for the programme, I met
I learnt of a world beyond performance and            pregnant and a few months after this, Morten          Otto.
scores, and about life between tasks. His value for   broke his collarbone doing sports. As Mortens
authenticity encouraged me to check my gut-           wife, I followed their journey from the side lines.   Business and biotech acumen in one
feelings and speak honestly even when it is hard.     While I was amazed at their achievements,             At a networking session of a public seminar on
He does this by validating what I say even when       I never considered joining them. However, since       “Fundraising for Entrepreneurs”, people mingled
he does not agree. He is always honest about          I found myself between jobs, I decided to help        and pitched ideas. I quickly developed an elevator
what he hears me say even when it is difficult for    Morten and Yan get a good start on Omiics while       pitch: “We are a biotech spinout, selling NGS (next-
me to hear. This helped me identify my method         finding my own path. The rest, as they say, is        generation sequencing) and analyses services to
of communication so that I learnt how to be           history.                                              academic institutions, industries, and hospitals
perceived the way I really intended.                                                                        across Europe…”. I highlighted our customer
                                                      Finding business mentors                              track record, as this was the bestseller to this
The seeds of my                                       in a start-up company                                 audience. Out of nowhere, an investment
entrepreneurial journey                               As I found myself in a start-up environment with      manager responded to my pitch with “Oh, I have
My journey with Yoda started my mental                only a few days’ notice, I was very conscious         always had an interest in NGS”. We chatted a bit,
transformation away from academia, which led          about the immediate challenge: the lack of the        and while he was an investment-manager by

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Growing the top and bottom line of your mind - an entrepreneurial journey as a joint venture with mentors
Growing the top and bottom line of your mind – Venø

trade, he clearly understood the central elements      meetings (where I did
of the academic research community. He was             not know what to
open and patient with every start-upper who            expect), I would always
spoke to him and I made sure to write down his         consult him. He has a
name: Otto Bjerg Hausgaard.                            talent for keeping things
    It turned out that he had been a chief financial   simple and I would
officer in a biotech venture and later became an       leave the meeting less
investment manager handling a biotech portfolio.       confused and more
I set up a coffee meeting after the event. He may      focused. Within Omiics,
have expected me to come through the door with         we repeatedly were told
a strong pitch to apply for funding; instead,          that our team did not
I came in with my honest concerns looking for          contain a strong extro-
advice. There was no doubt that this guy was           vert (we are all intro-
brilliant, having both technical experience and        verts to some degree).
strong interpersonal skills. I asked if he would be    After I shared my
my mentor after the meeting. He declined, but          thoughts about this and
said we could always have a cup of coffee now and      concerns about acquir-
then. So, I kept coming back drinking his coffee       ing new profiles, he
for a couple of times a year and he kept replying      simply said, “Let us
to my emails. Although not officially labelled a       decide now that this is
mentor, his role surely fit the title.                 the right team!”
    Being experienced in establishing a bio-
technology-based company, he helped me filter          Lost in translation
and analyse events and tasks that were relevant        and finding common ground                            he said it was unclear to him and asked me to
for the business. For example, he suggested to do      As things progressed after joining Omiics,           explain (step by step) the idea to him. As I went
a “pull”, which was to offer seminars on the           I found myself taking on the official Omiics         through my ideas and reasoning, he repeated
technology. People with an interest in our             mentor, Thomas Lundgaard, to learn about             them back to me using the appropriate business
technology (potential customers) would be              expert sales and business management. Thomas         terms, which I used to revise the application. It
“pulled” in by their interest and then we could        was introduced as a mentor to Omiics during its      was very educational for me. And we got the
connect. Additionally, sometimes when Omiics           inception. He gave a kind of business world wake-    grant! The more we talked, the more we
was approached by investors or invited to              up call to the academic scholar. He pushed           understood each other’s language. I learnt that
                                                                                for organisation, strict    although it is sometimes hard to find the right
                                                                                deadlines, and effici-      words, it does not mean that there is no common
                                                                                ency measurements. As       ground – we are just struggling with translation.
                                                                                opposed to Yoda, we
                                                                                did not have much in        Community of practicing marketing and
                                                                                common, but I knew          management communication
                                                                                the value of his know-      To increase my business acumen, I attended a
                                                                                ledge. Admittedly, the      mix of seminars, workshops, and a few minor
                                                                                first few times we met, I   courses. The major breakthrough happened
                                                                                left the meetings very      when a professor, Constance Kampf, from the
                                                                                annoyed. With time,         local business school asked Omiics to serve as a
                                                                                however, I grew to enjoy    case study. She wanted her students to work on a
                                                                                our discussions and I       “real life” company so Omiics and I became the
                                                                                learned a lot from him.     focus of 150 students for a semester. This unique
                                                                                He knew the ways of the     opportunity provided an intensive exercise in the
                                                                                business world and the      “language of business” together with beginners
                                                                                jargon and I was eager      who did not mind my broken grammar. The
                                                                                to understand it.           learning curve was steep because the topics
                                                                                    During one session,     taught during the course were new to me and the
                                                                                we reviewed a draft of a    feedback from the students taught me important
                                                                                business model for a        lessons on how to communicate across
                                                                                grant application I had     audiences. A classic example is when they
                                                                                made. After reading it,     interpreted DNA in the figurative sense (e.g.

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Growing the top and bottom line of your mind - an entrepreneurial journey as a joint venture with mentors
Venø – Growing the top and bottom line of your mind

                                                                                                    I learnt that although it is sometimes
                                                                                                     hard to find the right words, it does
                                                                                                     not mean that there is no common
                                                                                                    ground – we are just struggling with
                                                                                                                  translation.

business DNA) when I spoke of it in the literal    team used the Knowledge Intensive Business             platform whose CEO Simon Gifford, had spent
sense (e.g. the biological molecule). Throughout   Service theory to clarify our value as a business4.    the last decade consulting in the entrepreneurial
the course, Constance patiently guided me          In short, “knowledge becomes implicit when             space and launching a few of his own ventures. In
through the feedback and extended my business      working as a specialist in a focused environment.      preparation for our talk, Simon and I had several
jargon. At the end of the semester, the winning    Being able to translate inherent knowledge into        email correspondences on agenda suggestions
                                                                             explicit information is      and presentation techniques. Based on this
                                                                             one of the main chall-       positive experience, I asked him to help me grow
                                                                             enges specialists face in    my entrepreneurial mindset. During our first
                                                                             a new environment. It        mentor meeting, I mentioned that I learned by
                                                                             requires you to practice     doing, but I still lacked the basic foundation
                                                                             telling what you do to       needed to build an overview. He enrolled me in
                                                                             strangers again and          one of his online classes and we discussed my
                                                                             again.”                      results monthly. I identified with his core-
                                                                                                          philosophy that you don’t need to be born with the
                                                                            Professional                  entrepreneurial mindset; with the right stimuli it is
                                                                            entrepreneurial               something you can grow.
                                                                            schooling
                                                                            In the spring of 2020,        The full package – experience in building a
                                                                            the Omiics team was           successful company from an academic
                                                                            invited to give a talk on     spinout
                                                                            creating a spinout from       Meanwhile, I just got a new mentor. This time
                                                                            academia at an entre-         around, I was not looking. Otto suggested I look
                                                                            preneurial class for aca-     into the business model of the local IT company
                                                                            demics. The course was        Mjolner Informatics, as they also started as a
                                                                            organised by Mash-            university spinout offering expert counselling.
                                                                            auri5, an online entre-       Their homepage did not offer the information I
                                                                            preneurial education          was looking for, so I decided to get creative. The

        www.emwa.org                                                                        Volume 30 Number 2 | Medical Writing June 2021 | 49
Growing the top and bottom line of your mind - an entrepreneurial journey as a joint venture with mentors
Growing the top and bottom line of your mind – Venø

                                                                           development of a            profile, I would email Otto. If I need to reflect on
                                                                           business). He was the       how I managed a situation, I go to Yoda. People
                                                                           co-founder of Mjølner       have asked me how I found all these wonderful
                                                                           about 30 years ago but      people. From the story they all sound like
                                                                           after being CEO for 25      serendipitous events and the relationships grew
                                                                           years (and looking at his   from there; however, part of the answer is
                                                                           timeslips), he decided      quantity. When I started at Omiics, I aimed to
                                                                           he had worked enough,       meet at least one new person per week since I had
                                                                           retired, and pulled his     to grow not only my own but a full company’s
                                                                           money out of the            business network from basically nothing. I did
                                                                           company. Since then he      not always meet my quota but I have seen a lot of
                                                                           has spent part of his       new faces. I still consider myself an introvert,
                                                                           time mentoring, pro-        which means that even during the most agreeable
                                                                           viding capital to start-    sessions, it is an active decision which consumes
                                                                           ups, and acting on          energy. Yet “taking a leap” into a room of new
                                                                           advisory and profess-       people is a muscle that grows with exercise. I do
                                                                           ional boards. Our           consider myself very lucky that my first
                                                                           meeting ended, but          experiences with mentorships have been so
                                                                           there was still so much     positive. If your first try doesn’t turn out well,
                                                                           to discuss. As with Otto,   keep trying.
                                                                           I was not looking for
                                                                           money, but experience       Acknowledgements
                                                                           and advice, and Jørgen      Special thanks to Meredin Stoltenberg for his
Omiics office is located in a start-up incubator   was happy to share his knowledge so he offered      mentoring and constant support. Thank you to
known as INCUBA,6 which offers support for         to take me on as a mentee and I was very happy      Otto Bjerg Hausgaard and Constance Kampf for
start-ups including a website of local business    to accept.                                          their open-door policy. Thanks to Thomas
people who are interested in mentoring. There I                                                        Lundgaard and Thomas Riisgaard Hansen for
found the co-founder of Mjølner, Jørgen Lind-      Concluding remarks                                  their invaluable support in building Omiics, and
skov Knudsen, and proceeded to ask him for         In the beginning of my mentorships journey,         Simon Gifford for a wealth of learning and
coffee. Jørgen is currently a business angel (an   I approached mentorships very formally. When        infusion of positive energy and excitement. To
individual who provides capital for the            entering a mentorship through a programme,          Jørgen Lindskov Knudsen; I believe we have a
                                                                         guidelines are usually        great chapter ahead of us. And to all my Omiics
                                                                         provided as best pract-       interns, students, and the Marketing and
                                                                         ices on how to conduct        Management Class at BSS 2020, I thank you for
                                                                         the sessions. Nowadays,       widening my horizons.
                                                                         I have discovered men-
                                                                         tors more organically.        Conflicts of interest
                                                                         My main decree is that        The author is employed by Omiics ApS, whose
                                                                         it should be done com-        services are discussed in this article.
                                                                         pletely on the mentor’s
                                                                         terms, which sometimes        References
                                                                         mean that they want me        1. Daniel Goleman. What makes a leader?
                                                                         to lead. In a way, my            Harv Bus Rev. 1998;76(6):93–102.
                                                                         mentors are my senior         2. Coelho, P. The Alchemist. San Francisco:
                                                                         co-workers in my self-           Harper; 1998.
                                                                         assembled fictional org-      3. Saville Assesment Tests. Verbal, Numerical
                                                                         anisation (my husband            and Diagrammatic Analysis tests. 2021
                                                                         calls it my personal             [cited 2021 Apr 9]. Available from:
                                                                         advisory board). If I            https://www.savilleassessment.com/
                                                                         have sales-related quest-        practice-tests/.
                                                                         ions, I go to Lundgaard.      4. Nonaka I, Toyama R, Konno N. SECI,
                                                                         If I have financial quest-       Ba and Leadership: a unified model of
                                                                         ions or want inform-             dynamic knowledge creation. Long Range
                                                                         ation on a business              Planning. 2000; 33(1):5–34.

50 | June 2021 Medical Writing | Volume 30 Number 2
Growing the top and bottom line of your mind - an entrepreneurial journey as a joint venture with mentors
Venø – Growing the top and bottom line of your mind

5. Mashauri. Experiential learning. 2021         Author information
   [cited 2021 Apr 9]. Available from:           Susanne Trillingsgaard Venø, PhD, has                   science articles, and TV interviews. In 2019
   https://mashauri.org/.                        acquired multi-disciplinary competencies                she joined the entrepreneurship Omiics. In
6. INCUBA, Our Team of Mentors. 2021             within strategy, leadership, operations, project        2021 she was awarded a scholarship to the
   [cited 2021 Apr 9]. Available from:           management, technology, and business                    Instituto de Empresa business school
   https://incuba.dk/en/companies/               development. She has disseminated science,              Executive Programme.
   incubas-mentorteam/mentorteam/.               through scientific papers, lectures, popular-

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