GROOMING GUIDELINES/ DRESS CODE GUIDELINES & STANDARDS 2008 - All Divisions - Safeway Careers
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GROOMING GUIDELINES/ DRESS CODE GUIDELINES & STANDARDS All Divisions 2008 1
GENERAL GROOMING STANDARDS Retail Employees ___________________________________________________________________________ STANDARD ACROSS ALL DIVISIONS A well-dressed employee is one more aspect of our World Class Service strategy. Clean, well-dressed employees suggest a clean efficient operation to our customers. These grooming and dress standards apply to employees assigned to work all or part of their shifts during the hours their stores are open. These policies cannot cover all situations. Therefore, each employee must exercise good judgment in meeting our objectives in presenting a clean and professional appearance. Smile! It is the most important part of your appearance. You are expected to present a clean and professional image at all times. MALE FEMALE HAIR - Must be clean, conservatively colored, styled HAIR - Must be clean, conservatively colored, styled and neatly combed so that it will not hinder vision, and neatly combed so that it will not hinder vision, work performance or cause a safety hazard. Contact work performance or cause a safety hazard. Long hair of hair with hands must be avoided. The length of the must be pulled back off the face so as not to come in hair must not extend past the top of the shirt collar. contact with any food. Contact of hair with hands must be avoided. HANDS AND FINGERNAILS - Are to be kept neat, HANDS AND FINGERNAILS - Are to be kept neat, clean and well groomed at all times. clean and well groomed at all times. The length of the fingernails shall not inhibit job functions. Clear or soft color polish may be worn, if desired. FACIAL HAIR - Must be clean-shaven at all times. PERSONAL CLEANLINESS - Adequate personal Mustaches are permitted providing they are neatly hygiene must be maintained. Precautions need to groomed and do not extend past the corners of the be taken to prevent unpleasant breath or body mouth. Beards, goatees, handlebar mustaches, etc., odor. Objectionable habits, (i.e., running hands are not permitted. Sideburns shall be neatly trimmed through the hair, biting nails, hands in mouth, and shall not extend more than 1/2” below the coughing or sneezing without a tissue) are to be earlobe. avoided. PERSONAL CLEANLINESS - Adequate personal JEWELRY - If worn, it should be simple and hygiene must be maintained. Precautions need to businesslike. Necklaces should be worn inside the be taken to prevent unpleasant breath or body shirt and earrings should be kept small so as not to odor. Objectionable habits, (i.e., running hands cause a safety hazard. Jewelry worn on the nose, through the hair, biting nails, hands in mouth, tongue, eyebrows, lips or other unconventional areas coughing or sneezing without a tissue) are to be of the body is specifically prohibited in keeping with avoided. the Company’s desire for a professional image. JEWELRY - If worn, it should be simple and CLOTHING - Need not be expensive, however, it businesslike. Neck chains should be worn inside the does need to be clean, pressed, properly fitted and in shirt so as not to cause a safety hazard. Jewelry good repair. worn on the nose, tongue, eyebrows, lips or other unconventional areas of the body is specifically prohibited in keeping with the Company’s desire for a professional image. CLOTHING - Need not be expensive, however, it does need to be clean, pressed, properly fitted and in good repair. SHOES - Must be polished at all times. SHOES - Must be polished at all times. Retail Grooming and Dress Code Guidelines – All Divisions – 2008 Safeway, Inc. 2
FOOD WORKERS WHO HANDLE UNPACKAGED FOOD (Bakery, Deli, Meat & Seafood) Company General Grooming Guidelines apply with the addition of the following specifications: MALE FEMALE HAIR - Hair must be clean and completely restrained HAIR - Hair must be clean and completely restrained by hat/visor or hair net, to prevent hair from touching the by hat/visor or hair net, to prevent hair from touching the shoulders or falling into the face. shoulders or falling into the face. HANDS - Food workers’ hands and arms shall be HANDS - Food workers’ hands and arms shall be washed with appropriate cleanser before washed with appropriate cleanser before commencing work. After an absence from the commencing work. After an absence from the work station (department), after handling money work station (department), after handling money or when the hands may have been contaminated or when the hands may have been contaminated by touching areas of the body such as face, nose, by touching areas of the body such as face, nose, mouth, etc. mouth, etc. JEWELRY - In accordance to Safeway Companies Food JEWELRY - In accordance to Safeway Companies Food Safety Policy Standards, Food Production employees will Safety Policy Standards, Food Production employees will no longer be permitted to wear jewelry when engaged in no longer be permitted to wear jewelry when engaged in food preparations. This includes bracelets, necklaces, food preparations. This includes bracelets, necklaces, pendants, earrings and any other jewelry that could pendants, earrings and any other jewelry that could come loose and fall into production equipment (e.g. come loose and fall into production equipment (e.g. mixers and grinders) or prepared foods. mixers and grinders) or prepared foods. Permitted Jewelry: Permitted Jewelry: Plain wedding bands with no stones and Plain wedding bands with no stones and Wrist watches if protected and covered with an Wrist watches if protected and covered with an approved sanitary glove and if the watch does not approved sanitary glove and if the watch does not have any dangling attachments, such as a “safety” have any dangling attachments, such as a “safety” chain or charm. chain or charm. If unable to remove the ring or cannot remove due to If unable to remove the ring or cannot remove due to personal convictions, employees must protect and personal convictions, employees must protect and cover the ring with an approved sanitary glove. It may cover the ring with an approved sanitary glove. It may be necessary to tape over the ring to assure it does not be necessary to tape over the ring to assure it does not pierce the glove during food preparation. pierce the glove during food preparation. Retail Grooming and Dress Code Guidelines – All Divisions – 2008 Safeway, Inc. 3
COMPANY DRESS CODE GUIDELINES & STANDARDS Retail Grooming and Dress Code Guidelines – All Divisions – 2008 Safeway, Inc. 4
____________________________________________________________________________ STANDARD ACROSS ALL DIVISIONS STORE MANAGER, 1ST ASSISTANT, 2ND ASSISTANT MALE FEMALE SHIRT - A solid white dress type shirt with collar must SHIRT - A solid white dress shirt or blouse with collar be worn. Long or short sleeves are permitted. The top must be worn. Long or short sleeves are permitted. A button must be buttoned. A solid white T-shirt may be solid white T-shirt may be worn underneath. No decals worn underneath. No decals or writing are permitted on or writing are permitted on the T-shirt. The top shirt the T-shirt. Shirts must be tucked in at all times. button must be buttoned, and the shirt must be pressed. Blouses must be businesslike, not sheer, and may not be low cut. If there are personal or physical issues, which preclude the wearing of a tucked in shirt, a white A-line style tunic with collar may be worn over pants or a skirt only with the approval of the District Manager. TIE - A full-length conservatively colored dark tie must TIE - Neckwear must be worn at all times. A full-length be worn at all times. The tie must be tightened to the conservatively colored dark tie, scarf, ribbon bow tie or neck. broach is acceptable. All must tighten to the neck. BADGE - A Safeway issued and approved engraved BADGE - A Safeway issued and approved engraved name badge is to be worn on the upper left of the name badge is to be worn on the upper left side of the uniform at all times. uniform at all times. PANTS - Dark dress slacks (black, navy, dark gray) PANTS or SKIRT - Dark dress slacks (black, navy, dark must be worn. Slacks must be able to hold a crease gray) must be worn. Slacks must be able to hold a and be pressed. They must be properly fitted and in crease and be pressed. They must be properly fitted good repair. The length of the pant leg must reach the and in good repair. The length of the pant leg must top of the shoe. Denim, corduroy and 100% cotton reach the top of the shoe. Skirts may also be worn. casual pants are not allowed. They must be conservative and appropriate to work being performed. They cannot be more than 1” above the knee. Denim, corduroy, 100% cotton casual, stretch pants and leggings are not allowed. SHOES - Dark, (black, navy) polished, leather, non- SHOES - Dark, (black, navy) polished, leather, non- athletic shoes are required. Rubber heels should be athletic shoes are required. Low rubber heels should be worn for safety. No canvas shoes, saddle shoes, worn for safety. No canvas shoes, saddle shoes, boating shoes or sandals are allowed. Shoes are to be boating shoes, backless shoes, sandals, platform, or kept neat, clean and polished at all times. spiked heels are allowed. Shoes are to be kept neat, clean and polished at all times. SWEATERS -V-neck or cardigan style in a solid color SWEATERS -V-neck or cardigan style in a solid color (navy blue, black) may be worn. They should be of (navy blue, black) may be worn. They should be of comparable quality to those available to be purchased comparable quality to those available to be purchased through the optional clothing line. No sweatshirts or through the optional clothing line. No sweatshirts or sweatshirt type material are allowed. sweatshirt type material are allowed. APRON - None required. APRON - None required. Retail Grooming and Dress Code Guidelines – All Divisions – 2008 Safeway, Inc. 5
Store Manager, 1st Assistant, and 2nd Assistant Uniform Guidelines apply to all store employees with the addition of specific requirements by position/department as outlined below. ____________________________________________________________________________ 3rd PERSON, PIC, SUPERVISOR OR DEPARTMENT MANAGER Required when in charge of the store openings or store closing shift MALE FEMALE APRONS - Department managers, where job APRONS - Department managers, where job requires, requires, may wear aprons, but they must be changed may wear aprons, but they must be changed as often as often as necessary in order to ensure a neat and as necessary in order to ensure a neat and clean clean appearance is maintained. appearance is maintained. ACCESSORIES - Where job requires, store supplies ACCESSORIES - Where job requires, store supplies hat, visor, or full hair net. Alternate hat available to be hat, visor, or full hair net. Alternate hat available to be purchased through optional clothing line. Hair must be purchased through optional clothing line. Hair must be restrained under one of these devices when handling restrained under one of these devices when handling food. food. COURTESY CLERK, FOOD CLERK & GENERAL MERCHANDISE CLERK BAKERY, DELI, FLORAL & PRODUCE PERSONNEL MALE FEMALE APRONS - Store provides black cloth aprons. They APRONS - Store provides black cloth aprons. They are available in criss cross or standard style. They are are available in criss cross or standard style. They are available in both large and extra large. Aprons are to available in both large and extra large. Aprons are to be kept clean and in good repair, to ensure a clean be kept clean and in good repair, to ensure a clean and professional image is maintained. Also available, and professional image is maintained. Also available, blue vinyl aprons for those departments that warrant blue vinyl aprons for those departments that warrant them. (Floral, Seafood, Produce, Deli). them. (Floral, Seafood, Produce, Deli). SWEATERS - Sweaters must be worn under aprons. SWEATERS - Sweaters must be worn under aprons. ACCESSORIES - The store provides food workers ACCESSORIES - The store provides food workers (Deli, Bakery, Meat, and Seafood) with a ball cap, a (Deli, Bakery, Meat, and Seafood) with a ball cap, a visor, or a full coverage hair net. Hair must be visor, or a full coverage hair net. Hair must be completely restrained under one of these devices completely restrained under one of these devices whenever working with or around food. Alternate hat whenever working with or around food. Alternate hat available to be purchased through optional clothing available to be purchased through optional clothing line. line. Retail Grooming and Dress Code Guidelines – All Divisions – 2008 Safeway, Inc. 6
MEAT / SEAFOOD PERSONNEL MALE FEMALE APRONS - Aprons (blue vinyl or cloth) and/or white APRONS - Aprons (blue vinyl or cloth) and/or white coats are provided. These need to be kept clean, in coats are provided. These need to be kept clean, in good repair and changed as often as necessary to good repair, and changed as often as necessary to ensure a clean and professional image is maintained. ensure a clean and professional image is maintained. SWEATERS - Sweaters must be worn under aprons. SWEATERS - Sweaters must be worn under aprons. ACCESSORIES - The store provides food workers ACCESSORIES - The store provides food workers with a ball cap, a visor, or a full coverage hair net. with a ball cap, a visor, or a full coverage hair net. Hair Hair must be completely restrained under one of must be completely restrained under one of these these devices whenever working with or around food. devices whenever working with or around food. Alternate hat available to be purchased through Alternate hat available to be purchased through optional clothing line. Freezer coats or polar jackets optional clothing line. Freezer coats or polar jackets may be worn under aprons if they are not visible to may be worn under aprons if they are not visible to the the customer or worn over aprons only when working customer or worn over aprons only when working out out of view of the customer. of view of the customer. PHARMACIST MALE FEMALE JACKETS - White druggist jackets will be provided, JACKETS - White druggist jackets will be provided, and must be worn. Jackets should be kept clean and and must be worn. Jackets should be kept clean and pressed at all times to maintain a neat and pressed at all times to maintain a neat and professional appearance. professional appearance. SWEATERS - Sweaters must be worn under druggist SWEATERS - Sweaters must be worn under druggist jacket. jacket. PHARMACY TECHNICIAN MALE FEMALE JACKETS - Light blue druggist jackets will be JACKETS - Light blue druggist jackets will be provided, and must be worn. Jackets should be kept provided, and must be worn. Jackets should be kept clean and pressed at all times to maintain a neat and clean and pressed at all times to maintain a neat and professional appearance. professional appearance. SWEATERS - Sweaters must be worn under druggist SWEATERS - Sweaters must be worn under druggist jacket. jacket. Retail Grooming and Dress Code Guidelines – All Divisions – 2008 Safeway, Inc. 7
PRODUCTION BAKERS BAKERY SALES (SEE FOOD CLERK) MALE FEMALE SHIRT - A solid white dress type shirt with collar SHIRT - A solid white dress shirt or blouse with collar must must be worn. Long or short sleeves are be worn. Long or short sleeves are permitted. A solid white permitted. A solid white shirt may be worn T-shirt may be worn underneath. No decals or writing are underneath. No decals or writing are permitted on permitted on the T-shirt. The top shirt button must be the T-shirt. Shirts must be tucked in at all times. buttoned, and the shirt must be pressed. Blouses must be businesslike, not sheer, and may not be low cut. If there are personal or physical issues, which preclude the wearing of a tucked in shirt, a white A-line style tunic with collar may be worn over pants or a skirt only with the approval of the District Manager. TIE - Not applicable to prevent a safety hazard TIE - Not applicable to prevent a safety hazard BADGE - A Safeway issued and approved BADGE - A Safeway issued and approved employee employee name badge is to be worn on the name badge is to be worn on the upper left side of the upper left side of the uniform at all times. uniform at all times. APRON - Store provides white cloth aprons. APRON - Store provides white cloth aprons. These need These need to be kept clean and in good repair to be kept clean and in good repair and changed as often and changed as often as necessary to ensure a as necessary to ensure a clean and professional image is clean and professional image is maintained. maintained. PANTS - White slacks must be worn. Slacks PANTS - White slacks must be worn. Slacks must be able must be able to hold a crease and be pressed. to hold a crease and be pressed. They must be properly They must be properly fitted and in good repair. fitted and in good repair. The length of the pant leg must The length of the pant leg must reach the top of reach the top of the shoe. Denim, corduroy stretch pants the shoe. Denim or corduroy pants are not and leggings are not allowed. allowed. SHOES - Shoes are to be white. Athletic shoes SHOES - Shoes are to be white. Athletic shoes made of made of polished leather or synthetic material polished leather or synthetic material with the look and with the look and quality of leather are quality of leather are acceptable. Non-leather soles, acceptable. Non-leather soles, closed toes and closed toes and rubber heels are required for safety. No rubber heels are required for safety. No canvas canvas shoes, saddle shoes, boating shoes, backless shoes, saddle shoes, boating shoes or sandals shoes, sandals, platform, or spiked heels are allowed. are allowed. Shoes are to be kept neat, clean and Shoes are to be kept neat, clean and polished at all times. polished at all times. ACCESSORIES - The store provides food ACCESSORIES - The store provides food workers with a workers with a white ball cap, a visor, or a full white ball cap, a visor, or a full coverage hair net. Hair coverage hair net. Hair must be contained under must be contained under one of these devices whenever one of these devices whenever working with or working with or around food. Alternate hat available to be around food. Alternate hat available to be purchased through optional clothing line. purchased through optional clothing line. Retail Grooming and Dress Code Guidelines – All Divisions – 2008 Safeway, Inc. 8
LIFESTYLE CASUAL DRESS CODE GUIDELINES & STANDARDS Retail Grooming and Dress Code Guidelines – All Divisions – 2008 Safeway, Inc. 9
________________________________________________________________________ STANDARD ACROSS ALL DIVISIONS ST ND Store Manager, 1 Assistant, 2 Assistant, Pharmacy Technician and Production Bakers Refer to standard dress code policy Food Clerks/Courtesy Clerks/GMHBC/Liquor: Black pants Black apron with embroidered logo (not optional – must be worn) Khaki button down shirt (male/female versions available)– Long sleeve or short sleeve (casual-optional) Black leather shoes Black hat with IFL logo optional Black Shorts – applicable only to Courtesy Clerks. Limited to be worn from Memorial Day through Labor Day. Produce Clerks Black pants Hunter green apron with embroidered logo (not optional – must be worn) Khaki button down shirt (male/female versions available) – Long sleeve or short sleeve (casual-optional) Black leather shoes Black hat with IFL logo optional Deli/Bakery/Floral Clerks Black pants Burgundy apron with embroidered logo (not optional – must be worn) Khaki button down shirt (male/female versions available)– Long sleeve or short sleeve (casual – optional) Black leather shoes Black hat with IFL logo – Bakers can continue to wear white hat if they prefer Meat/Seafood Department Black pants White jacket/smock/apron (not optional – must be worn) Black apron with embroidered logo (Seafood only) Khaki button down shirt (male/female versions available)– Long sleeve or short sleeve Black leather shoes Black hat (Rancher’s Reserve or Ingredients for Life with logo) Pharmacist/Tech Black pants White shirt tie (khaki shirts not optional for Pharmacy) White Pharmacist lab coat (short or long sleeve) Burgundy tech lab coat (short or long sleeve) Black leather shoes Listed are available Lifestyle uniform items: Men’s and Women’s long and short sleeve khaki shirts Men’s full zip sweatshirt Unisex jacket with zip out fleece lining Women’s button down sweater vest (black) Men’s pullover sweater vest (black) Women’s cardigan sweater (black) Hat or visor Pharmacy Tech lab burgundy lab coat (short or long sleeve) Pharmacist lab white lab coat (short or long sleeve) Retail Grooming and Dress Code Guidelines – All Divisions – 2008 Safeway, Inc. 10
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