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Get Home Safe: Safe by Design for Women by Women 2 Atkins Job Number: Document Reference: Get Home Safe - A Document for Discussion Printing A4 Revision Purpose Description Originated Checked Reviewed Authorised Date 2 Issue Rev 2 AM RE KC FK 22/04/21 1 Issue Rev 1 AM RE CG FK 08/04/21 0 Draft Issue AM KC RE FK 06/04/21 Disclaimer Copyright This document and its contents have been The copyright of this document is vested in prepared and are intended solely for GPA infor- Atkins. This document may not be reproduced mation and use in relation to the GPA project. in whole or in part without their express written Atkins assumes no responsibility to any other permission. party in respect of or arising out of or in connec- tion with this document and/or its contents.
Get Home Safe: Safe by Design for Women by Women 3 Introduction p. 4 Setting the scene p. 5 The first and last ‘mile’ from a woman’s perspective p. 6 The story of Zara making it home safely p. 7 - 9 Our proposed toolkit for practitioners and delivery partners p. 10 Opportunity Areas p. 11-12 A Call to Action p. 13 Visualisation p. 14 About the Authors p. 15 Cover image: 2021 Google
Get Home Safe: Safe by Design for Women by Women 4 Introduction Setting the scene Recent tragic events in London have seems to imply that women are to Journey purpose can differ whilst there is little difference in the sparked widespread awareness and blame if they are a victim of crime somewhat between genders. Women feeling of safety between women acknowledgement of the challenges or harassment. This is unfair and tend to have a higher proportion and men when walking in daylight women face in the UK when representative of the different of journeys for personal business, hours (94% compared to 97%) there travelling alone. This event is not standards put on men and women shopping and accompanying are stark differences in feelings of a one-off. Over 70% of women say for their behaviours. In a society that children3, and women generally safety between women and men that they have experienced sexual strives and legislates for equality for make shorter, but more frequent when walking after dark. In fact, harassment in public 1. Furthermore, all, public spaces and streetscape journeys when compared to men, only 49% of women reported feeling a recent survey by Plan International should be inclusive for all to use. We particularly on foot. safe walking in the dark, compared identified that in the UK, since June need to design solutions to create to 73% of men. Although shocking, 2020, 51% of girls have experienced safe public spaces across the UK — this is perhaps unsurprising when Feeling safe when travelling is public sexual harassment 2. The spaces where women can feel safe, over 70% of women in the UK have an important part of the journey restrictions associated with the comfortable and that their needs are experienced sexual harassment1 in experience for everyone, regardless global pandemic have exacerbated understood and met. public spaces4. of the journey distance, purpose, safety concerns for women through route, mode or timing. However, restrictions on public space and The Transport Planning Community research by Transport for London Sexual harassment is the most the closure of retail, leisure and has a responsibility for planning and (TfL)3 found a considerable common form of violence against commerce which has resulted in shaping public spaces to ensure difference in feelings of safety women and girls5 in the UK. Yet, fewer people around, particularly at everyone gets home safely and amongst women when travelling despite this, only 4% of women who night, to witness any harassment. moreover, go about their daily lives compared to men. A higher have experienced sexual harassment with comfort and ease. proportion of women report report it1 to an official organisation. Women and girls are told to think that safety concerns affect how The main reasons stated for not and keep themselves safe when often they use public transport, reporting are because women did not travelling in public and to alter particularly after dark. When feel the incident was ‘serious enough’ their behaviours to reduce the risk it comes to walking, a higher and they didn’t believe reporting of being attacked. Men are not proportion of whole journeys on would change anything – a level of routinely asked to do this. This foot are made by women (54%), and harassment is ‘just how it is’. 1 Safe Spaces Now - UN Women UK 2 Crime not Compliment | Plan International UK (plan-uk.org) 3 TfL, women.pdf (tfl.gov.uk) 4 Public spaces defined as public transport, hospitality venues, streets, parks, commons and other recreational spaces and online spaces. 5 Sexual harassment of women and girls in public places (parliament.uk)
Get Home Safe: Safe by Design for Women by Women 5 Feeling unsafe when walking in and the Walk in a Woman‘s Shoes another purpose or for interchanging public spaces alone is reported campaign10 in Australia) and UK with another transport mode – for by thousands of women. Even the schemes such as the UN Women example, between home and public Assistant Commissioner of the UK’s Safe Spaces Now campaign to transport stops/interchanges or Metropolitan Police stated that she make the UK’s public spaces safer between a place of work and public felt unsafe when walking alone6. and more inclusive for women, girls transport or a car park. Walking This impacts everyone – be it you as and marginalised groups11. accounts for a high proportion of a woman, or as a woman you know. first and last mile journeys. We use We need to make a change now the term ‘mile’ as a loose definition. The need for safe public spaces for women - for your mother, your Whether this distance is shorter or is paramount and as transport partner, your sister, your friends, or longer, ensuring personal safety is planners we have a responsibility your daughter. the common and vital factor. and obligation to ensure that we are There are a number of movements creating services and public spaces The first and last mile is generally within the UK and globally to tackle that are safe for women; so everyone a small proportion of a journey in sexual harassment and gender- feels able to travel when and how distance, yet it requires women based violence both in terms of they like, in both daylight and after to make a disproportionate level reporting and policy development dark. Practical ‘Safe by Design’ of adjustments to decisions and and approaches to creating public solutions need to be delivered now behaviours to maximise their safety. spaces that are safe. These include with accelerated delivery to ensure locally driven schemes (such as that we build back better for women This research and real life in London the Women’s Night in the UK post-pandemic. incidences and experiences point Safety Charter7 and Transport towards transport planners and for London’s Report It to Stop It8 We are focussing our call to action urban designers needing to do campaign), international schemes on safe by design for first and last better in taking decisions and (such as Plan International’s mile journeys. These are made to actions to create a safer first and #CrimeNotCompliment campaign9 to begin or complete a journey for last mile journey. This action needs criminalise public sexual harassment to be fast and wholesale across all townscapes. 6 Exclusive: I have felt unsafe on the streets as a woman, says Met officer | Evening Standard 7 Women’s Night Safety Charter | London City Hall 8 Report it to stop it - Transport for London (tfl.gov.uk) 9 #CrimeNotCompliment - “I just want to be able to walk the streets without feeling a sense of fear” - YouTube 10 Plan International demonstrates what it’s really like to walk like a woman via Cummins&Partners – Campaign Brief 11 UN Women UK | Gender Equality
Get Home Safe: Safe by Design for Women by Women 6 The first and last ‘mile’ Get Home Safe: Safe by Design for Women by Women from a woman’s perspective Let’s look in more detail at the decision-making processes which a woman, in this case, Zara, goes through on her individual journey. This example will resonate with every woman. Women shouldn’t have > 70% 51% 4% 54% to make any adjustments to feel safe, whether that is changing their behaviour, changing their route or even logistical adjustments such as changing their footwear. Over 70% of women say that they Since June 2020, 51% of girls Only 4% of women who have When it comes to walking, a higher have experienced sexual harassment have experienced public sexual experienced sexual harassment proportion of whole journeys on foot in public. harassment. report it to an official organisation. are made by women (54%)
Get Home Safe: Safe by Design for Women by Women 7 A taxi is safe and secure and I’ll be dropped at my door but its too expensive. The story of I think the bus is a good option, but I’ve Zara making it Cycling is quicker but I don’t feel safe on the roads at night. been harrassed on the night bus before. home safely How do I get home Oh good, there are other women here. I’ll stand near them at the bus stop. There’s safety in numbers. from the Station? Zara works as a staff nurse at a I’ll walk past the ticket office Thankfully there’s a zebra crossing children’s hospital based in a City - there are always staff there so I can cross the road quickly. Centre. She lives 10 miles away and I feel safer. from the hospital and she commutes by train. The City Centre railway The alley is a quicker shortcut but it’s station is conveniently located I’ve already texted my mum so she’ll dark and feels dodgy with those high a stone’s throw away from the walls - like there’s no way out. know I’m on my way home. I wish I didn’t hospital, but at her home end, she have to do this at my age. has to walk nearly a mile between I’ll take the high street - it’s well-lit, a the railway station and her home. few shops are open so I’ll be seen and Zara works a shift pattern which there will be people around, and its means shifts can start at 7am and only 10 mins longer. finish at 10pm. She, therefore, makes her first and last mile journey Good thing I wore flats - I’m ready to to the railway station very early and I think the bus is a good run if needed. I’d better remove my late and in the dark for many months headphones so I can hear clearly. option, but I’ve been harrassed during the year. on the night bus before I’d rather walk in the road here, I can’t see around those tall bushes, and the street light is broken. My keys are in my hand so I don’t have to look Finally, now I can relax. through my bag whilst standing at the door Home now - I’ll text my mum to let her know I’ve arrived home safetly. → Figure 1. Zara’s thought process on her journey home from work.
Get Home Safe: Safe by Design for Women by Women 8 Let’s consider Zara’s decision making processes at different stages of her journey. Pre-Journey – Advance Planning Pre-Journey – Immediately After Zara’s Journey by Zara Before Zara’s Journey During Zara’s Journey These are decisions that Zara Zara makes these decisions Zara reflects on her journey when made when she started working whilst she is on the train before As Zara’s leaves the station on foot: she gets back safely to her home at the hospital two years ago. alighting at her home station: as she waits for the kettle to boil She, however, reviews these and changes out of her uniform: › Do I look over my shoulder? decisions from time to time as › Do I adjust my route? her feelings about her personal › Do I make a last-minute › How do I feel immediately › Do I text my mum or friend now to adjustment to my route? safety are in a state of flux. let her know I’m on my way? afterwards? › Do I change my walking speed? › Was it a good and enjoyable › Do I change my shoes so I can walk › Is it safe for me to make that › How do I react to other people? experience? faster or run if needed? journey at all by walking? › Do I try to stay near people who › Did I feel anxious? › Do I change my clothing so that I › Which aspects of my journey cause look friendly, such as other women? › Will I change anything for a repeat don’t ‘stand out’? me the most concern? › How do I control my anxiety? journey? › Do I conceal valuable possessions? › What adjustments do I need to › Do I respond if I hear someone › How do I let the right people know › Do I wear headphones or use my make in advance of my journey shouting or trying to get my if I have concerns? phone? e.g. retime, reroute, remode? A big attention? challenge is the fact that I don’t have › Do I let someone know I am about much flexibility in changing the times to start my last mile journey, or of my shift or my train and walking activate a location tracking app? modes › Do I need a companion/ buddy? › This again is a challenge as I live on my own and so nobody could meet me for my last mile journey › Do I tell someone I’m making that journey/ log onto a safety app?
Get Home Safe: Safe by Design for Women by Women 9 This highlights 23 key decisions as part of an activity that takes just 20 minutes! And there are many others. These and other decision points are illustrated in Figure 1. Although Zara’s individual journey CCTV has been highlighted, it’s important presence to recognise that issues of safety Graffiti and when travelling vary considerably vandalism Live arrival information amongst women — we are not a Active uses but closed during homogenous group, and have a evening hours wide variety of needs, behaviours, Poorly lit shelter perceptions and personalities. Decisions made about journeys, and the ability to act whilst on a Clean spaces No pedestrian priority crossings journey, particularly those after Streets poorly lit free of litter or median for safe informal dark, will also be impacted by crossing Transparent other characteristics, such as any Wide, accessible glass Good visibility footways of the street disability or health condition, if travelling alone with small children → Figure 2. Asessment of positive (blue) and negative (orange) features of a streetscape and bus stop (Image source: Google 2021) or whilst pregnant. Figure 2, right, illustrates the results of an assessment of an urban streetscape and bus stop environment, with opportunities shown in blue and issues shown in orange.
Get Home Safe: Safe by Design for Women by Women 10 Safe by Design by Women Our proposed toolkit for practitioners and delivery partners Get Home Safe:Get Home Safe Safe: Safe Get Home by Design by Design Safe: for Women Safefor by Women by Women by Women by Women Design for OurOur Our Safe Safe by Design by Safe Toolkit byToolkit Design Get Home Safe:Get Design Toolkit Home Safe Get Home Safe: by Design Safe Safe: by for Women Safe Design by Women for by WomenDesign for by Women by Women Conventional ‘Safe by Design’ Looking at these six areas, we have Our practice has often overlooked OurOur or Safe SafeSafe by Design byToolkit Design by Design Toolkit Toolkit developed a toolkit of opportunities paid lip service to gender but failed for every streetscape, focussing to address the specific issues which around those key decision points on prevail for women during hours of our journeys, to promote safety and darkness. We need to get practical, security for all. accessible ‘Safe by Design’ solutions delivered now. Rapid accelerated Landscape Landscape Landscape HumanHuman Presence Human Presence Presence Digital Digital Digital delivery is paramount and we need collaborative working by all parties that can influence the first and last Landscape Landscape Landscape Human HumanHuman Presence Presence Presence Digital Digital Digital mile streetscape. Traditionally, ‘Safe by Design’ has focussed on landscape and infrastructure. Furthermore, site Infrastructure Infrastructure audits and on site engagement with Infrastructure Community/Social Community/Social Community/Social “Love “Love My My Street” “Love Street” My Street” stakeholders typically take place outside the hours of darkness. Infrastructure Infrastructure ‘Look and feel’ factors have often Infrastructure Community/Social Community/Social Community/Social “Love “Love My “Love Street” My Street” My Street” been overlooked. Safe by design of a streetscape must have a holistic consideration of a range the following factors to enable women to feel safe:
Get Home Safe: Safe by Design for Women by Women 11 Opportunity Human Presence › Transparent glass frontages, › Tracking apps / facility on mobile Areas allowing people to see into the phones, such as the option in building and pedestrians the Google maps to share location with certainty that they can be seen someone for a certain period of time “Eyes on the Street”, maximising opportunities for human activity to › Station staff, community officers › Emergency contact apps, e.g. create a collective sense of safety are present at stations and transport Shake2Safety, bSafe, Circle of 6, or Landscape and surveillance and reduce interchanges, not just at busy times Kitestring, OneScream isolation. › Safe Havens agreed at suitable › Location apps e.g. Red Panic venues and publicised to provide Button, What3Words Natural and manmade structures › Active frontage, natural refuge and support for those who and assets which design in safety, surveillance provides “eyes on the have safety concerns › Digital wayfinding / maps – ambience and comfort. street” areas are accurately represented, including new developments and › A term coined by sociologist and Digital temporary closures › Planting and vegetation should be urbanist Jane Jacobs, “eyes on the low to the ground, with dense shrubs street” provide informal surveillance, not higher than 1m. offering safety and security. Where Infrastructure there is activity and life, there is a The design and application of › Trees prioritised over shrubs technological innovation (whether sense of greater security, and the sense that someone is there to help on street digital infrastructure › Planting is clear of major or personal applications and Engineering measures to ‘hard sightlines if needed. The more people there wire’ in safety, ambience and are, in general, the safer a space gadgets) to improve safety and comfort comfort › Planting is well maintained feels › Clean and bright looking surfacing › A good mix of 24h and diverse › Good mobile network, with no › Spaces designed for people, not (compliant with guidance for activity can help this, where possible ‘blackout’ spots just vehicles, and with pedestrian accessibility, I.e. contrasting colours priority etc. for visual impairments) › Active building frontages, such › Use of apps (e.g. SafetiPin, as that found in shops, cafes and Hollaback, Safe And The City) by › Clear lines of sight, good legibility › Seating has good visibility and is restaurants, and even offices, can local authorities to both track areas without the need for signage well-lit contribute significantly to this sense that feel unsafe or uncomfortable of activity and security through › Clear, wide footways for local women, and to identify and › Spaces are not overly fortified mutual observation address issues to make women feel › Sufficient street lighting on routes, with walls and barriers, which can safer › Main walking route is overlooked, not obstructed by trees or other obstruct visibility and have the effect with no dark corners or areas where vegetation of making spaces feel less safe people can ‘lurk’
Get Home Safe: Safe by Design for Women by Women 12 › Routes designed along activity › Good maintenance and upkeep, › Walk routes with the women who › Community groups involved in corridors where there will be other damage and vandalism addressed use them, at night, to highlight the design of public spaces – when people, not back-of-house or along promptly issues people feel engaged and involved heavily trafficked roads in their communities they work › Large bins (especially commercial › Promote a sense of engagement, better to help protect it and their › Routes are accessible for disabled/ waste bins) should be carefully ownership and stewardship amongst neighbours mobility impaired women who may managed to prevent potential local residents feel more vulnerable, including security concerns as well as sufficient width and good quality blocking paths › Behaviour of others on the street surface – do people pay attention if people › CCTV presence shout? › Routes are permeable and always have a way out, not fenced/ › Wayfinding signage present at › Giving people space – to avoid walled on both sides, and with good transport interchanges, located in intimidation connections to other streets central, well-overlooked and well-lit areas TLC › Provision of formal pedestrian priority crossings at street-level and › Bus shelters: Maximise on desire lines, with frequent areas intervisibility with location/ for informal crossing. Subways and placement of shelter, live journey ‘Look and feel’ aspects which underpasses can feel especially times, well-lit create a ‘cared for’ streetscape dangerous for women which the local community are proud of and take active ownership › Signal timing favours pedestrians, Community to preserve and enhance especially at night, such as with the use of puffin crossings › Artwork, murals on blank walls A fundamental element of › Safe and comfortable cycle the localism agenda to make › Reporting mechanism in place infrastructure, segregated or off- create Places for People with a for residents to easily report issues carriageway, and on well-lit routes community spirit and ethos with maintenance or cleanliness, e.g. › Secure cycle parking, cycle hire, or Love Clean Streets app, and reports other micromobility storage areas › Established Safe Havens are are addressed promptly are well-lit and in areas of activity, present and well-signposted at not tucked away transport interchanges (e.g station safe neighbours scheme)
Get Home Safe: Safe by Design for Women by Women 13 A Call to Action We are calling for action on this The image in Figure 3 proposes toolkit by the transport planning improvements to address issues community collaborating with identified in the existing context decision makers and funding (shown in Figure 2). partners, such as Local Authorities, Developers or Owners of Estate. This toolkit critically goes beyond the conventional infrastructure features to reflect ‘look and feel’ factors which are intrinsic to how safe, comfortable and connected women feel with public spaces in their lives and work communities. We are committed to an accelerated pilot of safe by design by and for women in a priority public space in a town or City in England. We are seeking nominations for where this toolkit can be used to drive real change and ensure public spaces are inclusive and welcoming where women can travel the first and last mile without adjusting their behaviours.
Get Home Safe: Safe by Design for Women by Women 14 Streets and routes well-lit CCTV presence Active frontage or other natural Good mobile surveillance network Transparent glass used on bus shelters for better visibility Live arrivals information Digital wayfinding and safety apps Frequent pedestrian priority crossings, on desire lines Routes walked with Clean, litter-free local women and spaces vulnerable groups to Wide, accessible identify issues footways Trees prioritised over shrubs → Figure 3 - Bus stop environment assessed according to ‘Safe by Design by Women’ principles Good connections to other routes
Get Home Safe: Safe by Design for Women by Women 15 About the Authors Reference List Adrienne Mathews is a transport Rachel Evans is Cities and Sustainable France, Anthony. (2021, 21 April). Transport for London. (2016, August). and urban planner working at the Transport Technical Lead at Exclusive: I have felt unsafe on the Report it to stop it. Retrieved from: intersection of transport and public streets as a woman, says leading https://tfl.gov.uk/travel-information/ Atkins. Rachel lives and breathes Met Police officer. Evening Standard. safety/report-it-to-stop-it realm, with diverse experience transforming the first and last mile Retrieved from https://www.standard. including the project management journey safety and experience, co.uk/news/london/exclusive-unsafe- UN Women UK. Gender Equality. of multi-disciplinary transport and both within her professional career streets-woman-louisa-rolfe-met-police- Retrieved from https://www. public realm schemes, including and personal life. She is leading officer-b930872.html. unwomenuk.org/. pedestrian and cycle planning. She is on a pioneering Stations as Places Greater London Authority. (2019, UN Women UK. (2021, March). Safe specifically interested in the design Programme for West Midlands July). Women’s Night Safety Charter. Spaces Now. Retrieved from https:// and function of streets as spaces of Trains which is placing stations at Retrieved from https://www.london.gov. www.unwomenuk.org/safe-spaces-now. social and community life, business, the heart of their communities and uk/sites/default/files/wnsc_toolkit_final. and movement, and passionate making first and last mile journeys pdf. about creating safe spaces for all safe for the full spectrum of rail Green, Ricki. (2019, 19 February). Plan women. customers. International demonstrates what it’s really like to walk like a woman via Cummins&Partners. Retrieved from: Kelly Cary leads the Equality and https://campaignbrief.com/plan- Diversity Impact Assessment international-demonstrate/. technical area within Transport House of Commons Women and Planning. She works across a range Equalities Committee. (2018, 10 of transport and infrastructure October). Sexual harassment of projects researching and evaluating women and girls in public places: how transport initiatives and services Sixth Report of Session 2017-19. impact on diverse communities as Retrieved from: https://publications. well as users. Kelly has a specific parliament.uk/pa/cm201719/cmselect/ interest in working with scheme cmwomeq/701/701.pdf. designers and decision makers Plan International UK. (2020, 23 to ensure schemes are inclusive November). Crime not Compliment. for all, with a focus on protected Retrieved from https://www.youtube. com/watch?v=bR6rngMiXaA. characteristic groups. Transport for London. (2012, April). Understanding the travel needs of London’s diverse communities: Women. Retrieved from: http://content.tfl.gov.uk/ women.pdf.
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