FUTURE OF BROADCASTING VI - Accenture
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OUR POINT OF VIEW IS GROUNDED IN ACCENTURE’S LATEST SHAREHOLDER VALUE ANALYSIS (SVA) OF KEY PLAYERS IN THE GLOBAL BROADCASTING AND DIGITAL VIDEO INDUSTRY CBS ProSieben Nippon ROIC Time Warner RTL Disney Spread Televisa Vivendi Discovery Cost of capital Scripps Foxtel ACCENTURE’S VALUE CREATION BCE Sky ROADMAP Mediaset TF1 Organic Growth Globo Dish NBCU ITV M&A Netflix Seven West 21st C. Fox Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 2
CONTENTS EXECUTIVE SUMMARY VALUE ANALYSIS: OVERVIEW AND KEY FINDINGS EMERGING THEMES VALUE CREATION OPPORTUNITIES Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 3
EXECUTIVE SUMMARY VALUE CREATION SVA HEADLINES THEMES OPPORTUNITIES • TRS has fallen to negative • Rising Cost of Premium • Continue to use Competitive levels in the last year and Future Content Advantage Values have also dropped • The rise of hybrid organisations • Refine Operating Model to • Margin erosion continues to service more channels, support hybrid organisation products and business models • But overall industry Growth still • Multi-speed IT – Develop expected – greatest growth • Tech developments in audience next generation IT Platform rates from digital sub-segments measurement and tracking to to support breadth of e.g. digital advertising and OTT drive monetisation of digital services and teams streaming advertising Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 4
SHAREHOLDER VALUE ANALYSIS HEADLINES But overall industry TRS has fallen to negative growth still expected – levels in the last year and Margin erosion greatest growth rates Future Values have also continues from digital sub-segments dropped e.g. digital advertising and OTT streaming Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 5
OVER THE LAST FIVE YEARS BROADCASTERS HAVE DEMONSTRATED POSITIVE TRS, BUT FROM 2015 TO 2016 GROWTH HAS FALLEN DRAMATICALLY IN FREE- TO-AIR AND PAY TV SEGMENTS TO NEGATIVE LEVELS… 1-Yr Avg TRS (03/31/2015 – 03/31/2016) New media 72% Pay TV -09% Free-to-Air -10% Ø 17.5% Source: S&P Capital IQ, Accenture Analysis Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 6
MARGINS ARE BEING ERODED YEAR-ON-YEAR ACROSS THE THREE SEGMENTS (PAY TV, FREE TO AIR AND NEW MEDIA) EBIT Margin (%) – 1, 3, 5 Year Period 5-Yr Average Margin 3-Yr Average Margin 1-Yr Average Margin 03/31/2011 – 03/31/2016 03/31/2013 – 03/31/2016 03/31/2015 – 03/31/2016 Ø 15.8% Ø 15.5% Ø 14.8% This is especially true for Netflix which has seen its large investments and international expansion strategy hit profitability. Notes: Margin refers to EBIT margin. For Walt Disney, Vivendi and BCE, only broadcasting segment margin has been taken. Source: S&P Capital IQ, Accenture Analysis. New Media includes only Netflix, For ‘Pay TV’ and ‘Free-to-Air’, please refer Appendix Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 7
THE NEED FOR IN-HOUSE ORIGINAL CONTENT ALONGSIDE DIGITAL CAPABILITIES HAS ALSO DRIVEN INVESTMENTS Broadcasting and Cable / Cable / Satellite Satellite Broadcasting, Cable and Satellite They acquired $1.4bn of companies acquired $4.4bn of technology companies in 2015 TV content businesses in 2015 Acquisitions are made to build As licensing fees have risen and the capabilities necessary to viewers demand high quality content compete as industries digitise the need for in-house original content has increased Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 8
BUILDING ON THE SHAREHOLDER VALUE ANALYSIS, WE HAVE DRAWN SET OF “MOMENT IN TIME” CONCLUSIONS ABOUT THIS RAPIDLY EVOLVING SECTOR We have identified three key themes Rising content costs The rise of hybrid New technical advances organisations in audience measurement will drive monetisation Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 9
IN NEXT 3 YEARS, WE FORECAST CONTENT COSTS TO GROW BY 36% WHILE VIDEO REVENUES WILL GROW ONLY 18% Revenue vs. Content Costs – US Video Providers 250 216,926 203,658 200 192,260 184,129 174,947 166,653 167,158 155,276 156,286 146,033 139,046 150 135,743 121,064 108,571 99,684 100 90,624 77,435 82,213 62,752 68,301 57,197 57,251 50 0 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Video Revenues ($Bn) Content Cost ($Bn) Sources: Revenue data pertains to major US video players – Scripps, Discovery, Viacom, Walt Disney, Time Warner, CBS, 21ST Century, Dish Network, Netflix. Content costs are calculated using a proxy from SNL Kagan data. Capital IQ, SNL Kagan, Accenture Research Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 10
THE MEDIA AND BROADCASTING ECOSYSTEM HAS EVOLVED AND ORGANISATIONS ARE DIVERSIFYING TO STAY COMPETITIVE The new hybrids support multiple revenue, distribution, cost and offering models REVENUE DISTRIBUTION COST OFFERING Players continue to As incumbents spread The desire to play and The new ecosystem experiment with new their offerings across compete in multiple contains a growing business models which multiple channels, players pockets of the video number of players combine advertising, globally see value in OTT value-chain leads to adding video to enhance subscriptions, propositions. Over half additional cost burden for their offerings. These transactions and the main players in US companies, in the form of organizations spread licensing. launched OTT services in content acquisition or offerings across and the second half of 2015. production charges as outside traditional well as carriage fees. segment lines. Hotstar ITV Starz HBONOW MUBI Discovery Facebook Amazon Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 11
SO FAR THE ABILITY TO UNDERSTAND THE ACTIVITY OF THE DIGITAL AUDIENCE HAS PROVED CHALLENGING BUT NEW TECHNOLOGY COULD MAKE THIS A PROBLEM OF THE PAST Online Advertising – User Tracking Emerging solutions Nielsen has created a Total Audience Advertising occurs Measurement framework. The aim is to enable across channels the measurement of audiences across all Consumers engage digital content types and platforms with Aspiration / with broadcasters metrics comparable with television. The first challenge across channels release in 2016 is in partnership with Facebook to enable publishers to access digital Insight is required to These insights enable content ratings for their Instant Articles. understand who is the business to target Barb’s Project Dovetail aims to combine viewing what content, consumers with insights from meta data tags in content and ads along with panel insights. This will provide when and how appropriate ads a means of understanding cross-platform viewing. Beta reports will be available from 2015 with full cross-platform insights expected by 2017. Source: PRNewswire, BARB Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 12
IN A FAST-EVOLVING ENVIRONMENT, IT IS IMPORTANT TO SHAPE STRATEGIES, BUSINESSES AND PLATFORMS FOR THE FUTURE Evolving viewership Evolving delivery infrastructure Changing viewer behaviour moving away Dramatic changes in scale and capabilities from linear broadcast towards on-demand of available cloud, network and CPE and personalised content delivery platform technologies Evolving viewing experience Evolving delivery organizations Maintaining high quality of viewing Reducing time to detect and resolve end- experience to a fragmenting device base user issues without delaying feature rollout • Whole home multiscreen is driving organizations towards DevOps • Out-of-home mobile Evolving development processes Evolving business and With service velocity at high quality as the operating models highest priority, agile development and Digital video business models require automation processes are essential different operating models and capabilities in order to maintain growth and profitability Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 13
WE HAVE IDENTIFIED THREE OPPORTUNITIES FOR VALUE CREATION, WHICH WE BELIEVE WILL HELP BROADCASTERS IN THEIR SEARCH FOR FUNDAMENTAL GROWTH Value Creation Opportunities Use Competitive Refine Multispeed Advantage Operating Model IT Delivery Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 14
USE AND MAINTAIN COMPETITIVE ADVANTAGE – BROADCASTERS CURRENTLY HAVE THE LEAD ON CONSUMER TRUST BUT THIS MAY SHIFT IF SERVICE QUALITY, PREMIUM CONTENT AND INNOVATION ARE NOT SUSTAINED Trusted Service Providers – % of users selecting one preferred provider from the below options TV broadcaster- n/c 31% satellite operator Overall Cable TV company -3% 23% Telecommunication- -6% 16% broadband provider Internet video n/c 15% providers +/- percent change from 2015 Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 15
THE COMPLEXITY OF MULTIPLE CHANNELS, PRODUCTS, BUSINESS PARTNERS, ETC. REQUIRES HYBRID ORGANISATIONS TO RECONSIDER END – END OPERATING MODELS… What is our Technology Strategy? Evaluation and Direction 3. 4. Value Levers 1. 2. Customer Corporate & Consumer Innovation & Digital Governance & Execution Mgmt. & Supply Employment Journey Invention Chain Productivity …AT THE SAME TIME THE INTEGRATION OF NEW TECHNOLOGY ALSO NEEDS 5. 6. 7. TO BE CONSIDERED IN THE Digital Digitally Capable Digital Joint Ventures/ CONTEXT OF THE BUSINESS Enablers Core Team Organisation Partnerships 8. 9. 10. AND OPERATING MODEL Insight Technology Security & Risk and Data Platforms Management Operating Model What is the Resulting Impact on the Operating Model? Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 16
DEPLOY MULTI-SPEED TECHNOLOGY DELIVERY CAPABILITIES Set the strategy Pilot Transform the Technology Operating Model Know where to start… …and start fast Enable multi-speed delivery in your organisation Tools Functions Performance Processes metrics Technology & methods operating model Organisation, roles & Infrastructure & architecture sourcing Governance Copyright © 2017 Accenture. All rights reserved. Proprietary and confidential. 17
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