Fundraising Team Recruitment Pack - Giving a lifeline to individuals and families through community development - Recruit3
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Fundraising Team Recruitment Pack Giving a lifeline to individuals and families through community development 1
Recruitment Pack Contents A letter from our CEO 3 TABLE OF CONTENTS Our Vision and Mission 6 Who we are/Organisation Chart 7 The History of Valleys Kids 8 Key Dates timeline 9 Why the South Wales Valleys? 10 Where do we work? 11 Our projects and what they do 12 Future ambitions for Valleys Kids 17 Fundraising Manager JD 19 Digital Marketing & Fundraising Officer JD 21 Application information 25 - Safer Recruitment Statement - How to apply - Selection Process - Further Information 2
A LETTER FROM THE CEO Dear Candidate, This is an incredible opportunity to join an exciting charity with over 40 years track record of innovation and creativity, improving the lives of the most vulnerable and disadvantaged in the South Wales Valleys. I’d like to A LETTER FROM THE CEO thank you for your interest in this new and vital role. Valleys Kids is undergoing a major transition. We are in the process of strengthening our Senior Management team and also building a Fundraising Team. The Fundraising Manager and the Digital Marketing and Fundraising Officer, are new posts for us. For each post we want someone who wants to be part of Valleys Kids and make a difference. We are looking for a Fundraising Manager who has the talent, the passion and the experience to lead a new and dynamic team, who will develop innovative ways of raising substantial sums of both restricted and unrestricted funds to ensure that we continue to answer the needs of the communities where we are based. The Digital Fundraising Officer will be an important member of the Fundraising team, who will create and implement a range of digital platforms to support the organisation in attracting new supporters, raising our profile and generating new income streams. Valleys Kids mission is to support children and families to envision a better future for themselves, to achieve their potential, to be the best that they can be and to rise above the: social, economic and geographical challenges and poverty of expectation, aspiration, spirit and ambition. The fundraising team will work across all income streams, primarily focusing on developing and securing new relationships whilst nurturing our current supporters, donors and members to increase income generation. There is a need to diversify, to develop new and exciting ways using modern methods of fundraising and to increase our social media presence. Come and help us fight poverty in the Welsh Valleys. Elise Stewart, CEO 3
OUR VISION Valleys Kids successfully supports individuals, families and communities in creating opportunities for achieving their full OUR VISION AND MISSION potential and broadening their horizons. OUR MISSION Valleys Kids will: • Enable children and young people to grow and develop through play, education, recreation and creative activities. • Enable young people who are alienated from society to develop their self respect and help them to play a constructive role in their community. • Enable adults to improve their circumstances, their sense of well-being and their environment. • Encourage local people to find their own solutions to the challenges which face their community. • Empower local communities to shape the way in which services are provided and to increase the resources available to them. 4
VALLEYS KIDS 1977–2021 Valleys Kids is a registered Charity and Company limited by guarantee. It was established in 1977 as Penygraig Community Project and became Valleys Kids in 1999. THE HISTORY OF VALLEYS KIDS The organisation has worked to: • release the potential within communities to help counteract the effects of social deprivation; • enable people to grow as individuals; and • find solutions to problems within their community. We start from the standpoint that everyone can contribute to his or her community. Everyone has something to give. The ‘disadvantaged’ are not the problem: they are the part of the solution. We cannot succeed unless they succeed. Valleys Kids delivers both open access and targeted provision. There are four Community and Family Hubs. They provide pre- school, out of school play, youth clubs, 16+ groups, drama workshops, youth theatre, children’s creative dance, theatre, music and dance events, and a variety of activities for adults. As well as the four Community and Family Hubs, there is ‘Sparc’ (a Youth Arts Project), The Family Team and a Residential and Activity Centre in the Gower. There is also a trading subsidiary developing social enterprises which include The Factory, The Play Yard and the Coffi Red Cafes. The Local Authority, the Arts Council of Wales, Trusts, businesses and individual benefactors are all key to supporting the work of the organisation. Valleys Kids has won a British Urban Regeneration Association Award and the awarding Panel stated: “The Panel was particularly impressed by its complexity and the quality of the services it provides. The project is truly inspirational and ambitious. It demonstrates best practice in all aspects of its work. The Project has clearly shown its ability to flourish and work to the highest standards.” In 2013 a book was published about the work of Valleys Kids, “Can you hear me? Valleys Kids finding answers 1977-2013”. At the launch of the book, the Chair of the Arts Council said: “It is a book that demands to be read beyond our valleys, beyond Wales, wherever better practices are seen as a recipe for real lives to grow in real places. Dedicated staff decided 6 to make a difference to many lives by listening to them, empowering them and learning from them”.
SOME OF OUR ACHIEVEMENTS 1977 We began our work as KEY DATES TIMELINE Penygraig Community Our work with young 1978 Project people developed with the opening of an “Open Door” youth club 1987 Soar Ffrwdamos Centre, Penygraig was opened by H.R.H The The Penyrenglyn 1997 Community Development Prince of Wales project was established from four residential 1998 The ArtWorks team houses established Youth Theatre groups in three of our key communities The ‘Valleys Kids’ brand 1999 was born, becoming a registered Charity and Company 2007 Valleys Kids was awarded the Urban Regeneration Award Our 1st cross-continental 2012 performances were held. The Mzansi Cymru production, Torchbearers, 2016 Valleys Kids won the People’s Postcode was performed by a cast Lottery Dreamfund as of young Welsh and a catalyst to transform African people in Cape our residential centre, Town, SA. Little Bryn Gwyn. One of our Social 2017 Enterprises “The Play Yard” opens its doors 2018 We celebrated our 40th birthday with an array of events for our staff, Our toughest year to date 2020 volunteers and but successful fundraising communities. allowed us to deliver 2000+ essential food, care and play packs for families. Established remote online engagement sessions 7 We begin our exciting transition programme for our new CEO
KEY STATISTICS • Our area has a strong record of mutual support, inclusion and community activism, however; WHY THE SOUTH WALES VALLEYS? • 1 in 4 of our children live in poverty and the number is projected to rise. • 12,000 young people in Wales aged between 16 and 18 years are not engaged in education, training or employment (NEETs). • Rhondda Cynon Taff has the worst record in Wales for children between 13 – 16 years regularly drinking – 26% of boys and 13% of girls. • Under 18’s – 40% of boys & girls had experimented with drugs, of which 50% were current users. • There is projected to be a 32% increase in the number of 65+ year-olds as people live longer but not healthier lives. What are the Valleys? 8
OUR LOCATIONS Valleys Kids works throughout the County Borough of Rhondda Cynon Taff and in the Valleys of South Wales. WHERE DO WE WORK? The area suffers considerable disadvantage with high numbers of unemployed, lone parent households and debilitating long-term illness and large numbers of families living in poverty. Despite these difficulties, there is a strong sense of community and belonging which is a hallmark of the Valleys. The majority of people within our communities have well established roots in the area and a great commitment to it. Our projects cover a wide area and provide a variety of activities that appeal to every age group. We deliver sessions dedicated to the arts (such as theatre, dance and music), open play and youth engagement. There are also bespoke family support groups. Volunteers lead activities such as Bingo and Movement and Well- being. Our social enterprises host sports and recreation activities and our Coffi Red Cafés, as well as running local shops. We pride ourselves on having something for everyone at Valleys Kids. 9
WHAT WE DO Main Office – Penygraig The administrative hub of Valleys Kids is the old Co-operative OUR PROJECTS Headquarters on Cross Street in Penygraig. The three-storey building is home to the Management, Finance & Admin Teams, as well as the Future Families Team. Penygraig Community & Family Hub – Penygraig based in Soar Centre, a beautifully converted Baptist chapel and Vestry which functions as a multi-use community resource for a diverse range of activities and opportunities. Still known locally as The Bike Club. 10
WHAT WE DO Penyrenglyn Community & Family Hub – Treherbert Is set in a spectacular location at the top of Rhondda Fawr. It is four converted council houses on the Mount Libanus Estate, OUR PROJECTS providing a fully accessible, multi-functional space that benefits the local community. The young people call it “The Proj”. OUR PROJECTS 2 Dinas Community & Family Hub – Dinas is based in a small community flat in Pen Dinas, which consists of 5 blocks of flats that have been transformed by a local housing association. Despite its modest proportions, the flat is used by people of all ages in the community. 11
WHAT WE DO Rhydyfelin Community & Family Hub – Rhydyfelin is based on the in the Rhydyfelin Community Centre. Depending OUR PROJECTS on the activity we run sessions in the community centre and also in a converted house on Elm Street. OUR PROJECTS 3 The Play Yard - Treherbert The Play Yard is one of our Social Enterprises based in Ynyswen, Treorchy. It provides play activities for younger children, an assault course for teenagers and adults, a training pitch for rugby and football teams. There is a sensory room much appreciated by families with children with special needs. 12
WHAT WE DO Little Bryn Gwyn – The Gower, Swansea is a newly built Eco-Learning residential and activity centre set in OUR PROJECTS 6 acres of land in an area of Outstanding Natural Beauty and SSSI. It is used by people of all age groups from all Valleys Kids’ teams. OUR PROJECTS 4 The Factory – Porth This iconic building, the Thomas & Evans Hills Works, was once the home of Corona Pop. Now it is the dynamic hub of diverse creative organisations and a hive of community regeneration initiatives. Valleys Kids purchased the building in 2011 and it is now home to our Sparc Team and Art in the Attic. It is establishing itself as a cultural hub for the creative industries and social enterprise. 13
WHAT WE DO Sparc – Youth Arts Team is a key strand of Valleys Kids work which uses the arts to help OUR PROJECTS change lives. Sparc run multi-media sessions, including Junior Drama and Senior Youth Theatre sessions, across all four of our Centres. They are based in The Factory, Porth. OUR PROJECTS 5 Future Families The Future Families Project provides targeted support to families in helping their children to overcome challenges in their lives. Parents are helped to improve their life skills and to acquire the confidence needed re-engage in education, learning, volunteering or employment. 14
PLANS FOR THE FUTURE Valleys Kids have ambitious plans to extend our reach and increase our services to maximise the benefits to vulnerable FUTURE AMBITIONS FOR VALLEYS KIDS children and families in one of the poorest areas of the UK. People are our most valuable asset • We are intent on growing and consolidating our exceptional core staff teams who are responsible for delivering both open access and targeted activities. • A fundamental strand of our work is the contribution of local volunteers; we wish to safeguard and increase their role in helping to achieve our aims, providing mutual benefits. Recruitment of new roles imminent • As part of our Succession Planning and safeguarding the future of Valleys Kids, we have secured funding to appoint a new Director of Programmes and Business Development Director and new Fundraising team, including a Fundraising Manager and Digital Marketing Fundraiser. • This represents a major change in our current management structure and offers huge potential both to increase our services and maximise income streams. Family Support Lifelines Over the past 40 years Valleys Kids have delivered crucial services for vulnerable children and families, under the auspices of Rhondda Cynon Taff. A new Tender for Services is underway which will, hopefully, see us extending our reach beyond our existing Community & Family Hubs enabling us to deliver our unique approach to community development across RCT. 15
PLANS FOR THE FUTURE FUTURE AMBITIONS FOR VALLEYS KIDS 2 Income generation & Community development opportunities: FUTURE AMBITIONS FOR VALLEYS KIDS • Creating a Lottery to raise funds support Valleys Kids work and engage local people • Ensuring the Valleys Kids brand is known locally, nationally and internationally • Generating a diverse donor base including high net worth individuals • Creating mutually beneficial corporate partnerships We are fortunate to have 4 Social Enterprises each offering unique opportunities for diverse income generation and community benefits. We are intent on exploring new ideas to help them to succeed and grow and to develop new ones. The Factory, Porth – Visit The Factory website here Iconic venue, once the home of Corona Pop. Now a hub for Creative Industries hosting: Art in the Attic - the Robert Maskrey Gallery, Sparc – Multi-media Arts activities for 8 – 25 years, Coffi Red Café, An amazing space for Celebration/Music/Arts/Events The Old Library, Penygraig – Visit The Old Library online here Converted to host: Charity Shop, Coffi Red Café, Child-care The Play Yard, Treorchy – Visit The Play Yard online here Ex-Burberry Factory – Highly versatile Indoor Play space 3G Sports Pitch “Ninja Academy” Assault Course Soft Play & Bespoke Children’s Parties Coffi Red Café Little Bryn Gwyn Residential Centre – Learn more about Little Bryn Gwyn at our website A little piece of paradise on the Gower Double storey, 25 En-suite Bedroom Eco-Residential Centre Adjacent Single storey Activity Space 6 Acres of land in SSSI An area of outstanding Natural Beauty 16
FUNDRAISING MANAGER Job title: Fundraising Manager JOB DESCRIPTION Responsible to: Director of Business Development Salary: £30,000 - 32,000 per annum Location: Penygraig, South Wales with some home working Hours: Full-time As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge. We offer a range of flexible working opportunities. Annual leave entitlement: 25 days annual leave plus bank holidays Employer pension contributions of 3% Introduction Over the last 40 years we’ve built up an impressive track record of improving the lives of the most vulnerable and disadvantaged in society through working closely with the local community. This is an exciting time to join us as we are undergoing a period of transition building a new senior management team. We are looking for a dynamic, experienced, Fundraising Manager to build a diverse funding base and lead a new fundraising team securing our services into the future, for people in one of the most deprived areas of the UK.
FUNDRAISING MANAGER Key Responsibilities JOB DESCRIPTION Working closely with the Business Development Director you will lead the small fundraising team. You will lead on statutory fundraising and large bids and you will line manage a team member who will focus on individual giving and digital fundraising and a JOB DESCRIPTION 2 team member who will lead on trust and foundation fundraising. Management & Leadership • To lead, inspire and motivate fundraising staff and volunteers, providing them with clear direction and sound decision-making and enabling them to raise funds and contribute significantly to organisational development. • Work with Business Development Director to review and implement fundraising strategy. • Manage Digital & Marketing Officer post contributing to development of Communications Action Plan ensuring key targets are met. Manage the Trust and Foundations fundraiser. • Assist with developing and scrutinising project plans in collaboration with Project Teams, to ensure they are accurate, deliverable and will achieve their objectives. • Lead and directly manage a portfolio of key relationships. Income generation • Research potential grant making organisations and analyse their suitability to feed into the grant prospect pipeline to achieve identified targets • Research and develop diverse income generation initiatives including a local Lottery, digital fundraising, individual giving, legacy & in memoriam gifts, major donors. • Prepare and submit high quality funding applications and reports to grant making organisations. 18
FUNDRAISING MANAGER • Scrutinise project budgets and financial information for applications and for grant reports. JOB DESCRIPTION • Support the account management of successful applications, liaising with the programme project manager and finance team and ensuring that funding and reporting criteria are fully met and specific challenges in relation to programme objectives transparently communicated. JOB DESCRIPTION 2 • Develop and initiate innovative fundraising ideas Monitoring & Evaluation • Maintain and develop the database of contacts: individual donors, corporates, grant making bodies ensuring the General Data Protection Regulations (2018) are adhered to across all income generation activities and that all data collection is in accordance with these regulations. • Review grant agreements • Ensure all incoming grants are processed in line with internal procedures and best practice guidelines. • Ensure prompt and appropriate acknowledgement of all grant income, ensuring all information relating to each grant is accurate, up to date and well organised. • Maintain a timetable of deadlines to ensure grant making organisations receive reports and other correspondence as required. • Ensure that all donor communications are handled appropriately, promptly and courteously and that complaints and criticisms are logged, investigated and resolved ● Ensure collection of key data and evidence to enhance Valleys Kids case for support. Compliance • To ensure that Valleys Kids fulfils all its legal, statutory and regulatory responsibilities adhering to Fundraising Code of Practise and GDPR legislation.
PERSON SPECIFICATION At least 5 years experience of fundraising in the Charity/Social enterprise sector PERSON SPECIFICATION Ability to lead or oversee income generation from a wide range of sources including statutory funding, trusts and foundation, trading income and individual giving. JOB DESCRIPTION 2 Experience of managing an effective team, with ability to delegate effectively and to hold people to account. A commitment to community development, tackling structural inequality and other barriers to people achieving their potential. Resourceful, resilient and innovative, with the ability to manage different priorities Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations. A strong track record of networking, developing and maintaining external relationships with a wide variety of funders An effective communicator orally and in writing, able to articulate our work to a broad range of stakeholders and to negotiate well. Experience of budget and financial management An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully. Organised, with excellent time management skills and high levels of self-motivation. Awareness of Welsh language, culture and the public services context in Wales or a willingness to learn. Flexible with a willingness to work outside normal office hours.
DIGITAL MARKETING & FUNDRAISING OFFICER JOB DESCRIPTION Job title: Digital Marketing and Fundraising Officer Responsible to: Fundraising Manager JOB DESCRIPTION 2 Salary: £22,000 - £25,000 per annum Location: Penygraig, South Wales with some home working Hours: Full-time As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge. We offer a range of flexible working opportunities. Annual leave entitlement: 25 days annual leave plus bank holidays Employer pension contributions of 3% Introduction Digital marketing and fundraising are crucial parts of Valleys Kids Sustainability Strategy. The Digital Fundraising Officer will be an important member of the Fundraising team, who will create and implement a range of digital platforms to support the organisation in attracting new supporters, raising our profile and generating new income streams. You’ll work closely with the Fundraising Manager and Business and Finance Director, liaising with our Community & Family Hub Teams to help maximise digital marketing campaigns. This will include maintaining website, creating digital marketing campaigns, setting up and managing local lottery, email marketing, press & media liaison and identifying and testing new digital opportunities. This is an unexplored area within Valleys Kids, which provides an exciting opportunity for someone with the drive, skills and experience to shape this important strand of fundraising, future proofing our work supporting21 highly disadvantaged communities.
DIGITAL MARKETING & FUNDRAISING OFFICER Duties and responsibilities • Develop a strategic and integrated digital marketing fundraising JOB DESCRIPTION programme, including website, email and diverse digital marketing channels with a focus on recruitment and retention of supporters. • Work with Valleys Kids’ teams to create, plan, and implement a JOB DESCRIPTION 2 portfolio of digital fundraising projects and campaigns. • Set-up, develop and maintain a dedicated Valleys Kids Charity Lottery • Use analytics and testing strategies to help optimise the fundraising sections of the Valleys Kids’ website for conversions and SEO as well as a positive supporter experience. • Assist in the development of a clear and strong supporter experience through all digital fundraising platforms, including sign up journeys, email campaigns and social media advertising. • Create engaging and participative social media posts and experiences, increasing awareness of our work and reaching income generation targets, ensuring consistency in brand and messaging. • Support day-to-day activity across all social media platforms, using initiative to respond to comments and private messages • Contribute to and create content plans and support effective delivery by liaising with colleagues in the rest of the organisation. • Undertake campaign evaluations, providing reports on digital fundraising performance, learnings, and recommendations to improve future performance. • Work with colleagues to develop insights and understanding of the motivations, interests and performance of our supporters and their digital channel habits. 22
DIGITAL MARKETING & FUNDRAISING OFFICER JOB DESCRIPTION • Communicate with press and media to raise awareness of our work and increase profile of Valleys Kids • Work with colleagues to ensure that all digital fundraising at JOB DESCRIPTION 2 Valleys Kids adheres to the Code of Fundraising Practice and our Privacy Policy and clearly reflects our aims, vision and values. • Undertake any other duties as required by the Fundraising Manager, Director of Business and Finance and CEO. 23
DIGITAL MARKETING & FUNDRAISING OFFICER Person Specification PERSON SPECIFICATION Skills and Attributes: JOB DESCRIPTION 2 It is essential for you to have the following skills and attributes: • Excellent writing and language skills • A creative approach to content and engagement online • Skills in content creation, copywriting and social media design skills • Relationship building - ability to engage proactively with supporters, monitor and address issues arising • Highly organised approach to work and planning. • Resourceful and able to work on own initiative • Ability to work cooperatively and effectively with others to set goals and resolve problems. • Demonstrate communication and customer service skills in a digital environment. • Ability to work outside of normal office hours to monitor social media activity. We work on a time off in lieu basis. Knowledge It is essential for you to have the following level of knowledge: • Knowledge of social media tools, including scheduling, posting, reporting and analytics, • Knowledge of image editing & Google Analytics. Desirable • Ability to communicate in Welsh • Adobe Photoshop Skills 24
APPLICATION INFORMATION SAFER RECRUITMENT STATEMENT APPLICATION INFORMATION As part of its Safeguarding Policy, Valleys Kids ensures that safe recruitment procedures are in place and that all appropriate checks (including the Disclosure and Barring Service checks and references) are undertaken in respect of all staff. HOW TO APPLY • Applications should be made through the Charity Job Website Fundraising Manager Digital Marketing and Fundraising Officer • Please upload CV and a cover letter (of no more than 2 pages). • Please note that applications without a cover letter will not be shortlisted. • Please also complete the Equal Opportunities form. 25
SELECTION PROCESS KEY DATES APPLICATION INFORMATION Closing date for applications: 6th August 2021 Interview date: 16th August 2021 APPLICATION INFORMATION 2 OVERVIEW 1. Submit your application The application will consist of the following: • CV • Cover Letter • Equal opportunities monitoring 2. Face-to-Face Interviews Short-listed and invited to attend a face-to-face interview. Face-to-face interviews will take place in Penygraig, South Wales Please note – Face to face interviews will be subject to current restrictions and may be modified accordingly. Successful applicants will be informed prior to these interviews. 26
FURTHER INFORMATION If you wish to have an informal discussion about the post, please APPLICATION INFORMATION contact Elise Stewart Email: elise@valleyskids.org APPLICATION INFORMATION 4 27
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