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PALM LAKE RESORT
WINTER 2019
always a
WARM
WELCOME
NOW OPEN! WINTER YOUR CARE
Caloundra Cay’s Hemingway’s
WONDERLAND SOLUTIONS
Country Club and the Beach Embrace that chill in the Our coveted aged caring
House at Beachmere are both air right now. We show communities are unlike
now open for business. you how. any others.
W IN T ER ED I T I O N 2019 W IN T ER ED I T I O N 2019
06
12 CONTENTS
WELCOME 04 HEMINGWAY’S NOW OPEN
Check out our latest major facility unveiling, this time at Caloundra Cay
THERE’S A LINE in our Palm Lake Group corporate
philosophy that has really resonated with me these
multipurpose Beach House just a few doors up for
residents to use, the Palm Lake Group community is
08 NEXT-LEVEL DESIGN
Two-storey homes mean double the delight for Palm Lake homeowners
09
past few months. It relates to our residents being really blossoming on Bishop Road at Beachmere. NEWS IN BRIEF
the Group’s most important asset. Did you know Join us around the various resort grounds for what’s making the news
I was also recently invited to partake in quite
10
that across our 26 Palm Lake Group locations, we
an unusual and eye-opening experience at our A DAY IN THE LIFE OF TOOWOOMBA
accommodate roughly 11,000 residents? I’ve had the
newest Palm Lake Care location at Mt Warren High up on the Toowoomba Range is a community of active and engaged
opportunity to visit a number of these Palm Lake
Park. A handful of Palm Lake Group management homeowners who are living life large!
Group locations since I sat down to pen my column
stayed the night in this aged caring community and
12
for the previous edition of this magazine. Time HOME SWEET HOME
lived just like any one of our residents would. We
and time again in these past few months I’ve been Palm Lake Resort Beachmere Bay has welcomed a brand new beach babe
had representation from a variety of managerial
reminded that not only does the Palm Lake Group
14
departments and even a member of our board of
build impressive modern homes and class-leading AROUND THE GROUNDS
directors joined in this immersive experience. On little glimpse at some of the major events we’ve celebrated recently
A
facilities, we are also responsible for building some
the back of this overnight stay, I certainly have a
20
really great local communities - members of which
16
better appreciation of the efforts of our staff and NEW COOROY DESIGNS
enjoy quite the coveted lifestyle.
A new stage has been announced for Cooroy-Noosa with new designs on
Caloundra Cay is the the way as well
newest resort to join
the Palm Lake Group’s
stable and I was on
“The success of Palm Lake pivots on caring for our
residents. Our residents are our most important asset
17 YOUR SEACHANGE AWAITS
Your last chance to buy new into Palm Lake Resort Fern Bay is here!
18
hand at that location SUBURB SPOTLIGHT: FORSTER
– when we do our work with passion, they are our
last month to help cut A brand new Palm Lake Resort is on the way and Forster is the lucky location
the ribbon to officially strongest advocates.” Palm Lake Group corporate philosophy
open Hemingway’s
Country Club. Not only 19 MAN’S BEST FRIEND
Why owning a pooch is good for your health
20
is the Group immensely
the quality of our product and, most importantly,
WINTER WONDERLAND
proud of this $10 million facility that offers all the In our special section, read all about how you can make the most of the mild
bells and whistles (including our first swim-up pool the nature of our beautiful residents.
weather this season brings, from travelling to key wine regions and getting
bar!), we are also watching a great community grow If you are at all contemplating a move into one of your wine pairing right, to cooking tummy-warming soups and finding your
there. With this major facility now handed over to our Palm Lake Group properties, I implore you to fitness mojo this winter
the residents, there will be even more chances for
30
look beyond the impressive physical bricks and
them to strengthen relationships with their resort PALM LAKE CARE
mortar. The lifestyle we offer at our resorts and Our aged caring communities are filled with wonderful residents living their
neighbours while keeping fit and active - and having aged caring communities is second to none. And best life. We are proud to be doing aged care alongside them
some fun while they’re at it!
25
what ties the whole package up in a bow, are our
I also recently attended a ‘Turning of the first
sod’ ceremony at our Palm Lake Care Beachmere
residents. They are, without doubt, our company’s
most integral asset. 34 PROPERTY PROFILE
Check out all the Palm Lake Resort and Care locations in our group
site, to auspiciously mark the official start of
construction. With twin Palm Lake Resorts directly
across the road from this site (Beachmere Bay and Manuel Lang Editorial Belle PR: Belinda Glindemann, Anastasia White Design Raspberry Creative: Vanessa Russell
Beachmere Sands) as well as a fabulous, brand new CEO, Palm Lake Group Palm Lake Group Southport Central Tower 3, Level 4, 9 Lawson St, Southport QLD 4215 Postal address PO Box 10479, Southport BC QLD 4215
Phone 13 PALM LAKE (13 7256) Email info@palmlakeresort.com.au Founder/Director Walter Elliott Managing Director Scott Elliott
CEO Manuel Lang ©Palm Lake Group 2019. All rights reserved. Circulation: 6000 copies.
No part of this free magazine may be reproduced without the written permission of the copyright holder. This magazine is intended to give general information only. All
liability arising directly or indirectly from the use of, or for any omissions in the information given, is expressly disclaimed. Please note: Some images contained within
are artist impressions only and are subject to change without notice. Some images courtesy of Tourism Queensland and Destination NSW.
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W IN T ER ED I T I O N 2019
Hemingway’s
NOW
The $10 million social hub of Palm Lake Resort
Caloundra Cay has just thrown open its doors – and the
result is a grand spectacle indeed.
OPEN
PALM LAKE RESORT Caloundra Cay packages up The Country Club precinct offers indoor and outdoor
all the best parts of the idyllic Caribbean and pools complete with swim-up pool bar, outdoor
brings them to the Sunshine Coast – proof of which firepit, luxury movie theatre, tenpin bowling alley,
can be found in the recently unveiled $10 million a high-tech European gym, virtual golf simulator
Hemingway’s Country Club. with international courses, sauna and spa, large bar
area, coffee lounge, grand dining room, commercial
This social hub of the resort is a modern kitchen, hobby rooms, library and more.
interpretation of traditional Key West colonial
architecture, perfectly suited to the tropical climate
and featuring the finest leisure facilities. >> Continued on Page 6
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W IN T ER ED I T I O N 2019 W IN T ER ED I T I O N 2019
NEWS in BRIEF
WITH 26 DIFFERENT LOCATIONS ACROSS THE EAST COAST OF AUSTRALIA,
THERE’S ALWAYS LOADS GOING ON WITHIN THE PALM LAKE GROUP…
TURNING OF THE FIRST SOD
Following an official ‘Turning of the first sod’ ceremony, work
has officially commenced on Palm Lake Care Beachmere - a
brand new $35 million class-leading residential aged caring
community.
Enjoying luxury Hamptons styling just like Beachmere
Bay (which is located directly across the road), Palm Lake
Care Beachmere will offer residents 24-hour support in
102 light-and-bright private ensuited rooms each with
individual access to the great outdoors. There will even be
deluxe waterfront suites and couples’ suites – to keep loving
partners together. The development takes full advantage
of its enviable waterfront position, uninterrupted views of
Moreton Bay and direct beach access. Among those involved
in the sod-turning action were (pictured above right)
NEXT-LEVEL DESIGN Moreton Bay Regional Council’s Cr Peter Flannery, Palm Lake
Care Beachmere site manager Stuart Saw, Palm Lake Group
MDs Scott Elliott (wielding the ceremonial shovel and turning
an impressive flying sod!) and Walter Elliott, along with CEO
GO GREEN
Lawn bowls is a sport embraced by the majority of our Palm
Lake Resort residents, which is why Palm Lake Group invests
CALOUNDRA CAY HOMES MIGHT BE BLESSED WITH THE KIND OF TROPICAL RESORT COOL Manuel Lang. so heavily in championship undercover eight-rink lawn
THAT ONLY THE CARIBBEAN CAN CLAIM, BUT THERE’S ANOTHER QUITE UNIQUE FACTOR AT “It’s great to see Palm Lake Care investing in our region with bowls greens across all our lifestyle communities. In fact,
THIS LOCATION THAT IS REALLY TURNING HEADS. this new aged caring community,” Cr Flannery says. “This Palm Lake Resort also recently signed a deal to sponsor the
development will create new jobs for our residents and great Women’s Bowls New South Wales (WBNSW) State Carnival
lifestyle options for our senior citizens, making it a win-win which was played in recent weeks with ongoing financial
RIGHT ACROSS the Palm Lake Group, our architecturally “We’ve had enquiries from couples who are wanting to support of the organisation for the next 12 months.
for the Moreton Bay Regional Council area.”
designed homes put residents’ needs first. Up to now, have one of their elderly parents live with them in our
the vast majority of homes have been two-bedroom two-storey homes,” Alysia says. “There was also a couple
single-storey dwellings combining open-plan design with who were interested in helping out their best friend, who
functionality. However, Palm Lake Resort’s newest location had recently lost her long-time partner, by having her live CONGRATS KIDS!
is taking that award-winning design to the next level. with them in one of these homes. And, of course, the extra
Literally. Palm Lake Resort Caloundra Cay offers unique space that these two-storey homes offers is perfect for While on the subject of sponsorships, Palm Lake
and spacious double-storey, three-bedroom home designs, when the grandchildren come to stay.” Resort was really proud to sponsor students from
and the early response to the designs has been very AB Paterson College in their efforts for the Winton
Flood Appeal. Some 25 keen and determined students
encouraging. These homes are larger than standard with Alysia says all two-storey homes in future stages at
travelled to outback Queensland recently to rebuild
the ultimate homeowners’ retreat featuring on the upper Caloundra Cay will also include a lift, which will be an
fences, feed and move livestock, help clean and repair
floor. The Antigua design is a great example (pictured exciting first for the Palm Lake Group. machinery as well as provide a helping hand with the
above). Occupants walk from the oversized master day-to-day operations on stations in the McKinlay
suite, past a his-and-hers light-drenched study nook “These two-storey homes are perfect for those downsizers Shire. The goal of the Gold Coast students was to bring
and walk-through robe to the ensuite bathroom which who have left an ample family home or even acreage and hope back to our graziers and, most importantly, to let
comes complete with full-sized bath, separate shower still need that feeling of a bit of extra space,” she says. them know they are not forgotten. And we reckon they
and toilet. The 19sqm living area (or second loungeroom) did a great job of that - well done to all involved!
adjacent to the master bedroom includes a kitchenette so
homeowners can live quite independently upstairs.
There are four two-storey homes currently available
for purchase at Caloundra Cay as part of the luxury “I’ve been ‘on holidays’ at Palm Lake Resort Bargara for four years now, I love it here! The
Caloundra Cay Sales Manager Alysia Nechvoglod says this
is a key selling point for the two-storey, three-bedroom
“Prestige Collection”. They are in prime locations
opposite the Bowls Club and Hemingway’s Country
WHAT facilities are immaculate and you would be hard pressed to find any other resort like this
in your travels. The people are amazing and you never feel lonely because there is always
home designs: A couple and a third (or even fourth)
occupant can live together under the one roof quite
Club. Contact the Sales Centre on 1800 55 66 77. THEY SAY someone to talk to and something to do. It is a great place to live.” - Joy (Villa 81)
comfortably (T&Cs apply).
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W IN T ER ED I T I O N 2019 W IN T ER ED I T I O N 2019
FREE MEALS
A day in the life of… The Pinnacle Country Club hosts weekly group dinners and
lunches for all residents, with every home receiving one
free meal voucher every week. It’s a great way for residents
TOOWOOMBA to catch up with friends and enjoy a quality meal prepared
in our on-site commercial kitchen by our talented chefs.
WHILE THE BUILT ENVIRONMENT OF ANY PALM LAKE RESORT IS IMPRESSIVE, IT’S THE PEOPLE WHO LIVE THERE
AND THE MYRIAD ACTIVITIES ON OFFER THAT REALLY MAKE THESE LOCATIONS THE THRIVING COMMUNITY
LIFESTYLE RESORTS THAT THEY ARE. AND TOOWOOMBA’S TWIN PALM LAKE RESORTS ARE NO EXCEPTION…
LIQUID PLEASURE
Our heated indoor pool is the perfect location for
regular all-weather water aerobics classes – an easy,
effective and fun way to stay active. Toowoomba’s
Pinnacle Country Club also has a knock-out infinity-
edge outdoor pool, overlooking the stunning valley
beyond.
WORKSHOP WONDERS
Right across the Palm Lake Group, our resort workshops are a
great extension of our residents’ own home workshop spaces.
For those who like to tinker, this is the place to do it. Each
COMMUNITY GARDEN new resort has a workshop fully stocked with every tool our
hobbyist wood- and metal-workers need, and all residents
Green thumbs share their passion for gardening in
BOWLS AND BALLS our community herb and veggie patch. From time to
are welcome to use their on-site workshop whenever they like.
Lawn bowls is a big part of each Palm Lake Resort community. time, resident gardeners may even see some of their
We build eight rink undercover greens to the highest standard handiwork plated up in the dining room for all to enjoy!
in all new resorts. Toowoomba residents like to play socially
and competitively and (just quietly) they do very well at it! In
fact, the Palm Lake Resort Toowoomba community is quite an
active one. They love to play sport and our tennis courts make
that easy. Tenpin bowling, the golf simulator and our impressive
Milon gym are other magnets for those active types.
GET CRAFTY
When you bring together an
eclectic mix of likeminded
people, great things are
bound to happen. We have
art and music enthusiasts
COME VISIT US (& FRANKIE J HOLDEN!)
who meet regularly, as do
To experience what your life could be like at Palm Lake
our quilters. These special
Resort Toowoomba, stop by and have a look around -
ladies put their creativity to
we’d love to take you on a tour of our community.
good use – fundraising for
local charities and more. And if you’re in town on July 27, we’ll be holding a
fabulous Open Day with the irrepressible Frankie J Holden
and Wilbur Wilde in concert! RSVP to attend our Open
Day or to organise your resort tour on 1800 280 129.
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W IN T ER ED I T I O N 2019 W IN T ER ED I T I O N 2019
home sweet home
BEACH BABE
NOW OPEN - THE BEACH
HOUSE IS A HOME AWAY
FROM HOME FOR LUCKY
BEACHMERE RESIDENTS.
WHAT THEY SAY...
OW ?
D ID YO U K N
e
use is availabl “Kathy and I were first introduced to the lifestyle resort concept 18 months
The Beach Ho Re so rt
ke ago by our life-long friends, Palm Lake Resort residents Shirley and Greg.
for all Palm La
sident s to
Beachmere re d Their statement, ‘Wish we had come here sooner’ stuck with us. We have
ei friends an
r
enjoy with th now been at Beachmere Bay for one month and yes, you guessed it, we find
family.
ourselves saying ‘Wish we had come here sooner’! We are fortunate to have
met so many new friends with similar interests and that wonderful Aussie
approach to life. It is comforting to know that we will be able to continue
being ‘grey nomads’ and that our ‘castle’ is secure here. We are looking
forward to continually meeting other residents and enjoying this wonderful
lifestyle”. - Kathy & Graham (Villa 54)
PALM LAKE RESORT Beachmere’s brand new Beach match in the media room or even a casual drink while
House was unveiled recently and has already been enjoying sea breezes on the deck. In fact, the Beach
“We were looking to downsize and once we had a look at Beachmere Bay we
proving itself as the ultimate entertainers’ space. House has been so popular with residents already that
decided instantly that this would be our new home. The residents of Palm
Situated on the waterfront side of Bishop Street, we hear it’s been booked out for Christmas parties for
Lake Resort have all been very friendly and welcoming, which is such a big
directly across the road from Beachmere Bay, the Beach the next five years! As a multipurpose facility, Palm Lake
help after moving from our home of 25 years. The residents who visit the
House is available for the use of Palm Lake Resort Resort hobby and activity groups are also utilising the
doggy park have been especially kind to our dog, Libby, slowly introducing
Beachmere residents and their guests. It offers a large new digs. It’s Palm Lake Resort Beachmere residents’
her to their dogs. This was important to us as Libby was a very important
kitchen and comfortable living area with high raked ultimate home away from home.
part of our decision to move into Palm Lake Resort. Libby loves the off-leash
ceilings, separate media room as well as other homely
areas. It has been a great decision to move to Palm Lake Resort Beachmere
spaces, all flowing out to a delightful back deck. This Palm Lake Resort Beachmere Bay’s Sales Team can show
Bay!” - Peter & Dianne (Villa 113)
gorgeous beach house really is the ultimate space for you through the Beach House and all the other luxury
a celebration whether that be a special family get- Hamptons-style resort facilities. Freecall 1800 338 382
together, a commemoration with friends, a football to book your appointment.
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AROUND HERE’S A LITTLE OF WHAT’S BEEN
HAPPENING OVER THE PAST
THE GROUNDS
FEW MONTHS, AROUND THE
GROUNDS OF THE DIFFERENT
PALM LAKE RESORT LOCATIONS…
GET YOUR TEN
FREE ROUNDS!
WRITE ON: Pelican Waters Golf Course
Hemingway’s Country is the Sunshine Coast’s
Club Grand Opening event first ever Greg Norman-
was as brilliant as the designed golf course. This
$10 million facility itself. premier course is located
Pictured below, Sunshine at Golden Beach on the
Coast Council’s Cr Peter Cox Sunshine Coast. It is placed
officiated the ceremony, 21 in the Top 100 Public
with help from Palm Lake Access Golf Courses in
Group managing director Australia (Golf Australia
Scott Elliott and CEO Magazine 2017) and is
Manuel Lang. ranked Number 1 Golf
Course on the Sunshine
Coast. And it’s proudly part
of the Palm Lake Group
portfolio of properties.
To celebrate the addition
of Pelican Waters Golf
CREATIVITY CENTRAL: Course to the Palm Lake
Palm Lake Resort Toowoomba Group and to congratulate
hosted its inaugural Pinnacle our newest homeowners,
Art Festival in June, celebrating when you purchase a new
the wealth of talent living at home in our exceptional
the resort as well as a few communities at Beachmere
other star artists. Proceeds Bay, Caloundra Cay or
from the sale of the art on Cooroy-Noosa, we would
show were donated to the love to give you 10 free
QIMR Berghofer Institute. rounds of golf, with buggy,
at this prestigious course.
This package is valued at
up to $1000.
This promotion is available
for a limited time so get
swinging and call your
BEACH BABE: Sales Centre today!
Beachmere Bay’s
multipurpose
Beach House is a Please note: Limit of 10
home away from rounds per purchased home.
home for residents Non transferrable. Rounds
to use and was valid until December 31,
officially opened 2022. Offer subject to change
in May. without notice.
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NEW COOROY DESIGNS
PALM LAKE RESORT HOME DESIGNS ARE CONSTANTLY EVOLVING. LET US INTRODUCE YOU
TO TALANGA B – NEW TO COOROY-NOOSA LATER THIS YEAR.
YOUR
SEACHANGE
AWAITS
THE FINAL RELEASE OF HOMES AT PALM LAKE RESORT FERN BAY IS
NOW UNDERWAY OFFERING NEW BUYERS THEIR VERY LAST CHANCE
TO SECURE A SLICE OF THIS COASTAL PARADISE.
Seashell
Artist’s impression only. Subject to change without notice.
Driftwood
IF THE Sunshine Coast is calling your The other unique feature of Talanga B
name and you can’t decide between is the dedicated study nook. Clever
a seachange or a treechange, Palm design sees this 3.9m-long workstation
Lake Resort Cooroy-Noosa will be conveniently accessible from the THERE ARE just 15 homes being released in Palm Lake Resort Fern Bay’s Stage 4,
just the right fit. And we’re serving kitchen, but tucked away enough that as well as an on-site pharmacy, which will complete this resort. Four brilliant new
up brand new home designs all the you can hide your computer, bills and designs have been unveiled as part of the release. The Driftwood, Shore Break,
time so there’s bound to be piece of other (sometimes messy) paperwork Coral Reef and Seashell designs will all maximise the coastal ambience on offer.
community lifestyle paradise that’s out of view of the main living area.
Shore Break
perfect for you. Palm Lake Resort Perfect. As far as locations go, Fern Bay is perfectly positioned for the ultimate New South
Cooroy-Noosa Sales Manager Sandy Wales seachange. It’s where protected corridors of bushland combine with pristine
Martin says Stage 5 will soon be With Stage 5 soon underway and white sand. For the boaties, the resort offers its very own boat ramp, providing easy
underway and with it comes two homes on track to be completed in and direct access to the Hunter River, Fullerton Cove and Stockton. It’s the perfect
new homes designs for this location: spring this year, now is the time to base for fishing enthusiasts to discover the region’s quiet estuaries.
Talanga B and Manaboa B. make an enquiry on one of these
new home designs. As always, if your As well as being right in the heart of Mother Nature’s playground, the resort itself
“Talanga B is especially unique for us purchase goes unconditional by the offers all the expected world-class facilities and convenient additional on-site
because the outdoor living area is more time your slab goes down, you get services. There’s a doctor’s surgery, with a GP available for consultations five days a Coral Reef
central in the floorplan, rather than the benefit of choosing many of your week, and there’s also an on-site hairdresser.
being at the back of the home like our own colours, finishes and fittings, to Palm Lake Resort Cooroy-Noosa’s
other designs,” Sandy explains. “With its really put a personalised stamp on Sales Centre is open seven days a week To learn more about the final release of homes at Palm Lake Resort Fern Bay,
two large glass stacker doors pushed your new home (T&Cs apply). It’s just from 9am-4.30pm. You can make an contact the Sales Centre on 1800 648 868.
open, this alfresco area really becomes another way you can achieve the kind appointment to tour the resort via
a seamless part of the main living area – of retirement you’ve spent your life salescooroy@palmlake.com.au or on
an extension of the heart of this home.” dreaming about. freecall 1800 885 851.
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MAN’S best FRIEND
PALM LAKE RESORTS ARE PROUDLY PET FRIENDLY - WE DESIGN THEM THIS WAY BECAUSE WE
KNOW JUST HOW IMPORTANT YOUR PETS ARE TO YOU!
3. Companionship and social benefits
suburb spotlight IF THERE’S ONE type of resident we love here at Palm Lake
Resort it’s the furry four-legged variety. When the actual It’s a fact – dogs provide companionship and give pet
FORSTER
kids grow large enough to fly the coup, our pet dogs can owners immense pleasure without the demands of human
fill in a big void left by the children’s departure. The joy of relationships. However, if you are a social butterfly, your dog
owning a pet isn’t new to most Australians - we have one will also give you plenty of opportunity to mix with others
A NEW RESORT of the highest rates of pet ownership in the world. Here at - dogs enhance social connectedness and social skills
IS COMING! Palm Lake Resort, we’ve built our resorts to be pet friendly because they tend to be great conversation starters in social
because we know just how important pets are for the settings. If you’ve been in the vicinity of a Palm Lake Resort
majority of our residents. Most Palm Lake Resorts offer dog run later in the afternoon, you’ll know the pets are
FORSTER SITS ON THE NEW SOUTH WALES MID-NORTH COAST, Palm Lake Resort Forster is safe fully fenced off-leash dog runs complete with seating enjoying a social get together with their four-legged friends
the newest address to join
ABOUT 3.5 HOURS’ DRIVE NORTH OF SYDNEY. ROCK POOLS, WHITE for owners and water for dogs. Palm Lake Resort pooches just as much as their owners are!
the Palm Lake Group. Situated
SANDY BEACHES AND PANORAMIC LOOKOUTS ABOUND IN FORSTER, can roam free in these dog runs, enjoying a spot of exercise
right on Wallis Lake, this resort
BUT THERE’S MORE TO EXPLORE IN THIS SEASIDE TOWN. while also getting that important social interaction with
will enjoy a Florida seaside
theme by the time it welcomes their four-legged neighbours. Research has proven that
there are actually many health benefits of pet ownership.
See down on delicious pizza or pasta while first residents in 2020.
eating up the lake views through the Here are the Top 3 reasons why you should celebrate your
Perched on the oceanic inlet of There are six luxury home
large windows. Not to mention, you can favourite fur baby – or think about getting yourself one...
the Coolongolook River, Forster’s designs among the initial
get your fill on a number of different release, with around 300
surrounding beaches and lakes make
cuisines, from Turkish to Chinese and single- and double-storey
1. Exercise
it the ultimate natural playground for
everything in between. And of course, homes making up the It’s an obvious one – owning a dog means you’ll likely
water lovers. You’ll see stretches of
don’t miss out on an oyster while you’re complete resort. The best increase your own level of exercise which is a benefit for
white and deep blue in just about any
direction you look, and the surrounding in town. Wallis Lake Oyster Company is locations will enjoy complete your health. Walking the dog is a wonderful way to tick two
waterways are peppered with islands a primary producer of the world famous lakefront positions and there boxes: Exercising your pooch and getting yourself out into
to explore. The best place to make the Sydney Rock Oyster (Emperor SRO) will also be marina berths the great outdoors for some incidental exercise as well.
most of the views is Bennetts Head species and export these incredible available for residents. Fresh air, vitamin D and social interaction are all bonuses.
lookout. Perfectly positioned on a rocky morsels right around the world. In fact, our pets are such positive influences on our lives
As far as facilities go, Palm
outcrop, this spot offers sweeping views Lake Resort Forster will that one study found that the ownership of cats and dogs
of the surrounding cliffs, beaches and Explore feature an opulent Country in Australia saved about $3.86 billion in health expenditure
the Tasman Sea. Or, head a little further Club complete with oyster bar over one year.
up the road to the lookout at Second Wallis Lake is your portal to Forster’s
(of course!), a championship
Head. It’s here that you’ll have prime surrounding towns and islands,
viewing of the Forster Ocean Baths and including Green Point – which is right
eight-rink undercover lawn 2. Your health
bowls green, Milon gymnasium Studies show that having a canine companion is linked to
Forster’s twin town of Tuncurry. on the doorstep of beautiful Booti and more. An aged caring
Booti National Park, Coomba Bay and lower blood pressure, reduced cholesterol and decreased
Eat Whoota. To Forster’s north, Darawank
community will also be part
triglyceride levels, which contribute to better overall
of this development in the
Forster may be known for its stunning Nature Reserve offers untouched cardiovascular health and fewer heart attacks. In a similar
coming years.
water and natural surrounds, but it’s a beaches, calm, clear waters and hiking way to benefitting heart health, pet owners generally have
hub for delicious food, too. Traditional trails. Closer by, there are plenty of better mental health. Pet owners report less depression and
Construction of Palm Lake
Forster flavour is homegrown and hidden beaches and pristine bushland appear to cope with grief, stress and loss better than non-
Resort Forster will be
hearty, and there are plenty of places to explore. McBrides Beach offers pet owners. Pets love routines and routines are good for
underway by year’s end. For
to grab a mouth-watering bite around rock pools and grassy campgrounds, people too. Pets encourage you to wake, eat, play, exercise
more information about this
town. Beach Bums Café, perched right while a visit to The Tanks – on Forster’s and sleep at regular times. Routines give your days purpose
resort, freecall the Sales
on Forster’s main beach, is the perfect main coastline – isn’t just a natural and structure which are supportive factors to managing
Centre on 1800 756 740.
spot for a casual, quality meal. Bella playground for locals on-land; there are
conditions such as depression. Taking care of a pet can also
Bellissimo is best described as an up- plenty of fish, and even sharks, to say Pictured, Palm Lake Resort Toowoomba.
remind you to take better care of yourself.
scale family joint, letting patrons chow hello to if you take the plunge.
18 1919winter winter
wonder wonder
WINTER SUMMER MAY be considered a great time of the
year for a winery tour, but there are endless
advantages to visiting a vineyard in winter,
too. For one thing, winter is prime time for full-
WONDER
bodied reds, so expect to sip on plenty of Pinot,
Sangiovese and Shiraz. With the typical harvest
season having already taken place between
February and April, you may be able to find a few
bargains on your favourite varieties, while still
sampling the best of the bunch (literally) and the
LAND
latest releases from your chosen vineyard. Not to
mention, there’s nothing better than lounging in
the sunshine – woolly blanket draped over your
legs, if necessary – sipping on delicious wines and
picking at a cheese platter.
The Granite Belt
Brave the crisp air and explore the best that the milder season ahead With a cool ‘year-round climate – at least,
cooler than the coastline – and a high altitude,
of us has to offer. Our hot tip for the many Palm Lake Resort travellers Queensland’s Granite Belt is ideal grape-
among our dozens of lifestyle resort communities: Pack your winter growing country, and you can certainly taste the
woollies and get outdoors – adventure always awaits! difference. Home to a wide array of ‘Strange Birds’
– alternative variety wines that represent no more
than 1 per cent of Australia’s total bearing vines
– the Granite Belt offers ample opportunity to
taste something new. The region’s best vineyards
include Ballandean Estate Wines, which is also the
oldest winery in the area, Savina Lane Wines and
Pyramids Road Wine in Stanthorpe – the buckle
of the Granite Belt. Best of all, it’s right on the
doorstep of Palm Lake Resort Toowoomba.
The South Burnett
Home to Queensland’s biggest vineyard, Clovely
Estate, the South Burnett wine region is certainly
one to add to your ‘must taste’ list. One of the
country’s ‘newer’ wine regions (grapes were first
planted here more than 100 years ago, but wine
production only began in 1993), what the South
Burnett lacks in experience it more than makes
up for in variety. Expect top-quality Chardonnay,
Verdelho, Sangiovese, Shiraz and Merlot as you
traipse the wine trail, and be sure to pair your
tastings with a sample of the region’s cheese,
olives and capers. In the north, try Moffatdale
Ridge, Dusty Hill and, of course, Clovely Estate,
and then venture south to Crane Wines – the
South Burnett’s first winery – and many more.
>> Continued on Page 22
20 21winter winter
wonder wonder
winter feast
a winery tour, particularly in the cooler
months. Whether you travel by car or
one of the greatest cool climate wine-
producing regions in the world. With a
WINE PAIRING
IS THERE A BETTER SIDE DISH THAN A QUALITY DROP? TRY THESE TIPS FOR WAYS YOU CAN
by train – the Grape Escape is one local wine story dating back to the 1800s, the COMPLEMENT YOUR WINTER MEALS WITH A BOTTLE OF WINE.
winery tour on wheels – you’ll love Yarra Valley has since amassed some
eating and drinking your way through 70 wineries and cellar doors, each
the beautiful Southern Highlands. one as charming as the last. Zonzo Roast chicken take on its flavour. Your best bet? A consider adding dimension rather than
One day is truly not enough. Artemis Estate is just one example, serving up One handy trick to keep in mind when medium-bodied or bold red like Malbec, simply matching your hearty meal
Wines in the Highlands’ north is run by heart-warming, authentic Italian dishes pairing wine and poultry is, ‘the lighter Syrah, Petit Sirah or Petit Verdot. with a full-bodied red – the classic
brothers Anton and Mark Balog, and perfectly paired with their premium the meat, the lighter the wine’. Chicken peppercorn or herb flavours of your
can proudly claim to have pioneered wines, the product of a rich history is a fairly light meat – as opposed Pork soup will pair perfectly with a medium-
the first Pinot Noir in the region. Cool in the winemaking business. A little to poultry like duck, for example – There are so many ways you could bodied Carménère. Other winter
climate grape growing is exemplified further north, the five-star Mandala so a white wine may be your best go with your pork-wine pairing, but it staples include pumpkin soup, which
at Centennial Vineyards, just down the specialise in wine to go with a side of bet. However, the roasting process depends on how you cook the pork. If is best served with the semi-sweet,
road from Artemis. The state-of-the-art great snacks and even better company. preserves a lot of rich flavour which it’s a braised pork belly you’re serving aromatic white wine goodness that
winery produces all wine on-site, using could also go nicely with a complex red up, you’re going to want to enhance the is Gewürztraminer, and split pea and
grapes grown slowly and carefully A little further afield… wine. Tender meat and intense flavour spices with a soft, peppery Shiraz but, ham soup, which begs for a Riesling as
through the cooler weather. The result? The Barossa Valley is known the world will pair perfectly with either a rich if it’s classic pork with apple sauce, the perfect palate cleanser.winter winter
wonder wonder
IMMUNE-BOOSTING
CONGEE
Serves 4, pictured left.
Ingredients
180g (6oz) organic brown rice
2 litres (64floz) water or veggie stock
1 spring onion, sliced
¼ teaspoon cold pressed sesame oil
Pinch shichimi togarashi (see notes)
Accompaniments
Allow each person to choose from:
fresh ginger, sliced
coriander leaves
tamari soy sauce
ground or fresh turmeric
Method: Place rice into a pot and dry-
roast over a low heat until fragrant, but
not coloured. Pour over the water or
stock and bring to the boil. Reduce heat
to a simmer, cover and slow-cook the
rice, stirring regularly for 1 hour or until
rice is soft. The end mix should look
creamy. Spoon into generous serving
bowls and garnish with your chosen ac-
companiments (ginger, tamari, corian-
der and turmeric). Finish each bowl with
spring onion and sesame oil.
Note: Shichimi togarashi is a traditional tray. Wash carrots and chop roughly
Japanese seasoning with a hot chilli with the skin on. Place onto a separate
bite. It contains sea salt, chilli, white lined baking tray. Drizzle the olive oil
poppy seeds, golden sesame seeds, between the two trays. Season each
black sesame seeds, orange peel, brown tray with sea salt. Mix the oil and
mustard seeds, Sichuan pepper and seasoning with your fingers through the
lemon myrtle. vegetables. Roast for 45 minutes or un-
til vegetables are cooked through and
ROASTED PUMPKIN caramelised. Combine pumpkin and Teresa Cutter, founder of
& CARROT SOUP carrot into a high-performance blender. The Healthy Chef, is an
(WITH PESTO) Add the water and ginger and turmeric. author, nutritionist and
Serves 4, pictured above right. Blend until smooth. Add another cup of classically trained chef. You
water to adjust consistency if required. can find more of Teresa’s
Ingredients Serve hot soup with your choice of tips and recipes on her
1kg Jap pumpkin serving suggestions and feel the nour- website, Healthy Recipes
app, eBooks, Facebook and
500g organic carrots ishment.
Instagram.
2 tablespoons extra virgin olive oil
TUMMY WARMERS
Generous pinch of sea salt Note: To make the pesto: Combine 2 www.thehealthychef.com
1 litre water plus extra, if needed bunches of coriander, 1 clove garlic,
1 teaspoon fresh grated ginger juice of ½ lime, a handful of pumpkin
1 teaspoon fresh grated turmeric seeds and a little salt and pepper into
a food processor or high-performance mix through. Keeps in the fridge for
THERE’S NOTHING MORE COMFORTING IN WINTER THAN A BOWL OF HEARTY SOUP. IT’S LIKE A WARM
Method: Preheat your oven to 180°C. blender. Process for about 30 seconds about a week. For a creamy soup, you
HUG, FROM THE INSIDE OUT. THE HEALTHY CHEF (TERESA CUTTER) HAS A PILE OF BRILLIANT SOUP
Peel and chop pumpkin into small or until the mixture is finely chopped. can also serve with a light drizzle of co-
RECIPES, AMONG OTHERS, IN HER LATEST BOOK, PURELY DELICIOUS. HERE ARE HER FAVE SOUP RECIPES, chunks and place onto a lined baking Drizzle in 3 tablespoons of olive oil and conut cream or organic natural yoghurt.
HANDPICKED ESPECIALLY FOR PALM LAKE RESORT RESIDENTS THIS WINTER...
24 25winter winter
wonder wonder
finding your winter
FITNESS MOJO
AS HARD AS WE MAY FIND IT TO KEEP FIT IN SUMMER, THINGS ARE MADE INFINITELY HARDER WHEN
THE COOL WEATHER SETS IN. BUT THERE ARE PLENTY OF BENEFITS TO KEEPING YOUR FITNESS REGIME
winter UP DURING WINTER, AS PALM LAKE RESORT PERSONAL TRAINER CHRIS MALIVOIRE EXPLAINS.
WELLNESS
ON A COOL winter’s morning, the last who you commit to meeting for regular communities in the Southern
thing anyone (at least, any normal exercise – it could even be your dog. If Hemisphere, Milon gyms feature high-
person) wants to do is jump out of bed you don’t have a partner who shares tech electronic European machines.
and brave the cold to exercise. To make your health and fitness goals (which Satisfying two of the main reasons
matters worse, there is less daylight to is likely, seeing as very few people are people don’t stay motivated to exercise
BOOSTERS
make use of, meaning regular walkers, on the exact same journey), consider during winter – time (each circuit only
runners or outdoor exercise lovers find enlisting the help of a personal trainer takes 17.5 minutes) and comfort – Palm
it tougher to squeeze in the workouts to keep you accountable. Lake Resort residents using Milon gyms
they’d committed to all summer long. find it easier to stay committed to their
“Not only will you have someone who exercise routine throughout winter.
“Time is a big factor for people not is expecting you to turn up to sessions, The other benefit of Milon is that the
WHILE WE CAN’T PREVENT THE WINTER CHILL, THERE ARE
staying motivated to exercise, and but you’ll have a fitness expert who is system comprehensively tracks users’
PLENTY OF WAYS WE CAN ARM OUR IMMUNE SYSTEM
while this isn’t necessarily always taking responsibility for your fitness progress.
FROM THE INSIDE OUT TO STOP OURSELVES GETTING SICK limited to winter, I find that people journey,” says Chris. “You’re not
DURING THE COOLER MONTHS. HERE’S HOW… are more inclined to use their free just accountable to them – they are “I find that once a resident starts using
time to kick their feet up during the accountable for helping you achieve the Milon gym system, they are more
cooler months,” says Palm Lake Resort your goal and they will do everything motivated than ever before to keep
personal trainer Chris Malivoire. But, they can to help you get there.” up with their routine,” says Chris. “The
Chris explains, sticking to a regular tracking mechanisms and statistics
exercise routine is still necessary Installed in the newest Palm Lake are easy to understand and ensure
throughout winter – and not just Resorts, the Milon gym system can fill that members are motivated to keep
because we tend to eat a bit more the role of a personal trainer. Exclusive improving, week after week – not just
during the cooler months. to Palm Lake Resort, across retirement during winter, but all year round.”
“The purpose of keeping up with
regular exercise is because over time,
that habit will turn into a lifestyle,”
Vitamin C Root veggies Sleep explains Chris. “You don’t have a break
Hearing that you need plenty of Foods that are naturally rich in Getting the right amount of sleep from cleaning your teeth and you
vitamin C to prevent coming down vitamins, minerals and antioxidants certainly makes us feel great, but it shouldn’t have a break from staying
with winter illnesses probably isn’t will do your immune system a world does your body – and, particularly, fit just because it’s cold outside. Your
news to you, but the places you can of good, and root vegetables are said your immunity – the world of good, training and fitness goals should
get your vitamin C might surprise you. to be one of the best sources of all too. Studies show that people who become part of your life and stay with
Beyond just oranges and citrus fruit, of these things. Carrots, potatoes, don’t get quality or enough sleep are you forever.”
it’s been reported that capsicum, beetroot, parsnips and onions are just more likely to get sick if exposed to a
maitake mushrooms and vegetables a few examples of immunity-boosting virus, and that getting a lack of sleep To do this, Chris recommends figuring
like broccoli, sweet potatoes and root vegetables – that, coincidentally, can prevent a quick recovery. Did you out exactly what it is you want to
even tomatoes can give you a much- are all delicious ingredients in a hearty know that all adults over the age of 18 achieve on your fitness journey and
needed vitamin C boost throughout winter soup! Garlic and turmeric are require around seven to nine hours of when. Whether it’s a short- or long-
winter, too. When in doubt, you could two root vegetables that can add sleep every night? If you – like many term goal, Chris recommends writing
also include a vitamin C supplement serious flavour (and, reportedly, major other over-55s – experience insomnia, it down and having it somewhere
in your daily diet. These are readily health benefits) to your dishes, too. Get try getting up and doing something visible, so that your finishing line is
available (and inexpensive) from your creative with your root vegetables this relaxing when you can’t sleep, like always front of mind. You will also stay Pictured, Palm Lake Resort Toowoomba.
local chemist. winter - your body will thank you for it. having an herbal tea or taking a bath. motivated by training with a partner,
26 27winter winter
wonder wonder
2.
1.
keep your pet
WARM 4.
THROUGH 3.
WINTER LIQUID
EMBRACE
WINTER IS OFFICIALLY HERE, WHICH MEANS IT’S TIME TO RUG UP – YOUR PETS INCLUDED. ENSURE YOUR 5.
PET STAYS HAPPY AND HEALTHY ALL WINTER LONG WITH THESE TIPS.
SOME PETS are more physically prepared for the colder Snug shelter WHILE YOU HIBERNATE THIS SEASON, GIVE YOURSELF A
weather than others – for example a Husky will fare better All pets need a roof over their heads. If your pet tends to WONDERFULLY WARM HUG (FROM THE INSIDE OUT) VIA
in the cold than a Yorkshire Terrier. Pet owners should use spend most of its time outside during summer, winter is
THESE WINTER COMFORTERS.
their common sense and look out for the tell-tale signs of the time to either allow your pet inside to keep warm or
discomfort, including shaking, barking and whining, which provide an adequate dog kennel to protect them against
could all be signs that your pet is too cold. Here are some the elements. Make sure they always have access to water, 7.
other tips to keeping your pooch happy in winter: a warm and cosy bed and, if kept inside, give them regular 9.
toilet breaks so they avoid accidents in their space.
Warm winter wardrobe
Despite the change in weather, our furry friends still require Senior care 8.
regular daily exercise to keep in shape. A warm winter Older pets have more sensitive joints and when the
jumper or coat can keep them cosy on their winter walks and temperature drops, these aches and pains can be much
keep them snug throughout the day. more painful and require more care and attention. Pet 6.
owners should be mindful of giving them regular exercise to
Weather-proof bedding
keep their muscles supple and encourage blood circulation.
Your pet may spend more time lying down during the winter
months because, just like us, the cold weather tends to Regular vet checks STOCKISTS 1. T2 Choc Chip Chai loose leaf tea, 100g, $16, www.t2tea.com 2. Pottery for the Planet handmade pottery keep cup,
slow them down to conserve energy and keep warm. Invest It’s a good idea to book in for a winter health check-up for various sizes from 4oz-12oz, from $33, www.potteryfortheplanet.com 3. The Healthy Chef Naked Chocolat powder, 350g, $24.50,
in a thicker, warmer bed in winter to make sure your pet your pet, because the cold weather can lower pets’ immune www.thehealthychef.com 4. T2 Brew Set on the Go portable brewer/cup, complete with carry case, $50, www.t2tea.com 5.
has somewhere comfortable to lie down, day and night. It’s systems, making them more susceptible to health problems. Kmart glass teapot, 900ml, $10, www.kmart.com.au 6. Red Chrysanthemum Cascade handcrafted artisan tea ball, pack of two,
important your pet has 24-hour access to a comfortable bed Check-ups every six months are recommended to make $7, www.somethingsbrewing.com.au 7. Four Sigmatic Mushroom Coffee mix, 10 serves, $22, www.optimoz.com.au 8. The Red
to call their own, so they know where their safe space to sure any health problems are detected early and efficiently Door Studio’s handmade Toasted Earth teapot, $169.95, www.byronbayteacompany.com.au 9. Two Warm Hands wheel-thrown
reside is. treated. pottery mug, $55, www.twowarmhands.com
28 29PA L M L A K E C A R E W IN T ER ED I T I O N 2019 PA L M L A K E C A R E W IN T ER ED I T I O N 2019
numbers!). She admits to being a dab hand
at bingo – playing it for the past 16 years and
up to four times a week when she was also
here, I can make a
taking Eric’s mother along for a game. While
she doesn’t mind a win, Mary says the social
aspect is what keeps her passionate about the
DIFFERENCE
game. And she knows bingo is keeping her mind A RESIDENT’S SMILE MAKES IT ALL WORTHWHILE
active – that, and the personal computer in their FOR PALM LAKE CARE’S CHRISTIE WEBB.
room that feeds Mary’s passion for producing
bespoke calendars and gift cards for her family.
The pair keeps physically active through daily PALM LAKE CARE Bargara is well known locally as a place where
organised morning walks around the Palm Lake our distinguished elderly enjoy the next chapter of their lives
Care building and along the meandering paths in a warm, welcoming, safe and secure, upmarket environment.
through Central Park’s leafy green community But did you know that this aged caring community is also an
courtyard. Cardio drumming also keeps the employer of choice for those local aged care industry workers
Elliotts moving as much as it keeps them seeking to enhance their careers? Christie Webb is a clinical
giggling along the way! nurse at Palm Lake Care Bargara. In her role, Christie oversees
the nursing staff, ensuring they receive the complete support
Back in their couple’s suite, a private sun- they need to go about their important daily care tasks. She is
drenched courtyard links the Elliotts’ rooms well-placed to be in the clinical nurse’s role – Christie started
externally and offers Mary raised garden beds with Palm Lake Care in 2016 as a graduate registered nurse and
for quiet sessions of gardening, as well as direct through her passion, loyalty and dedication to her trade has
access for the pair’s motorised mobility scooter. worked her way up to her current position.
Every morning at 6am or thereabouts, Eric can
be found riding his “buggy” across the road to “During my training at university, my original goal was to
the newsagency to collect the morning paper. become a midwife,” Christie admits. “But when I gained
KEEPING loved
This local shopping centre offers the Elliotts employment here at Palm Lake Care after graduating, this aged
every convenience they need – their doctor caring community really just blew me away. It is so rewarding to
is there, as well as a chemist, QML pathology look after our residents. Since I’ve been here, Palm Lake Care
ones TOGETHER
and even a small Coles supermarket. If there’s has definitely fostered my learning. I love the residents, the
nothing else Eric needs, he’ll bring back his staff and I especially love the job. It’s made me interested in
paper and read the day’s news headlines while continuing my studies to go even further and become a clinical
soaking up some fresh air and vitamin D along nurse specialist.”
the way. A self-professed nightowl, Mary will
PALM LAKE CARE IS KEEPING PARTNERS TOGETHER WITH NEW COUPLE’S SUITES AND LUXURY RETREATS
usually be up by the time Eric’s devoured his Christie gets emotional when telling stories about her most
THAT ARE CHANGING THE PERCEPTION OF AGED CARE. news and pair will start their day together. memorable residents. For example, there was one young-ish
It’s just another way this couple retains their resident who came to Palm Lake Care Bargara after a stroke.
AT THE END of a quiet corridor in Palm partners with the quiet togetherness the greater Mt Warren Park area, in independence and togetherness, almost six At the time, he was unable to speak or eat independently and
Lake Care Mt Warren Park’s ‘Botanica’ they’ve come to expect. The bonus is family abodes in streets surrounding decades on… was bedridden. Through 18 months of rehabilitation, under
wing there are two suites, side by that these couples, like all Palm Lake this aged caring community, watching Christie’s team’s unwavering support, this gentleman has
side. His and hers beds provide sleep Care residents, benefit from 24-hour it come to life from the ground up. “When we first came to inspect Palm Lake Care learned to speak again, eat normal meals and just weeks ago
sanctuary in one of the rooms while nursing care, fresh-cooked meals, They’ve raised three daughters Mt Warren Park we found it physically luxurious was deemed strong enough to leave his bed. With his devoted
the other is set up for living and organised activities and all the other around here – and now their eight – there’s no doubt it has the wow factor,” Mary and very grateful wife watching on, Christie and her nursing
lounging. Twin armchairs command inclusions that make our aged caring grandchildren and (almost) five great recalls. “It was important for us to stay together staff were able to take the man on his first wheelchair ride, out
relaxation here. There’s also a neat communities the coveted choice. grandchildren return, when they can, so the couple’s suite has worked out perfectly. into the fresh air and sunshine. He was crying with joy, just to
home office set up in the corner, to visit. While adjacent rooms like But what we didn’t expect is just how much we be able to put on his shoes and venture outside, with the help
complete with a well-stocked desk, Mary and Eric Elliott have called their these are set up as private havens for are loving the staff here. They have been an of the Palm Lake Care nurses.
computer and printer to keep this particular couple’s suite home since the couples lucky to call the spaces absolute blessing. They are like family.”
space’s inhabitants connected to their the start of 2019. Aged 77 and 78 years their home, this particular couple is “The staff all had tears of happiness for him as well – that was
family all over the world. respectively, and married for 57 years, quite the social pair. Mary (pictured Since moving to Palm Lake Care, Mary proudly one emotional day,” Christie smiles. “That’s the kind of thing that
Mary and Eric are locals through and on Page 32) is a well-known face says Eric is putting on weight for the first time in makes me satisfied in my job – to be able give people a better
Palm Lake Care prides itself on through. While there’s still an ever- around the halls of Palm Lake Care Mt years. Their lives have been enriched this year – quality of life. My favourite part is just seeing a resident smile.”
keeping loved ones together and Mt so-slight Scottish twang in Mary’s Warren Park. She organises and calls in a physical sense and emotionally.
Warren Park’s couple’s retreat and accent (she came to Australia when the bingo here every Saturday and To find out more about joining the Palm Lake Care team, or if
suites are just that – over-sized spaces, she was 16), the pair has spent the Sunday (and even some Wednesdays, “We have the perfect position,” Mary says. “We you’d like to put your special family member into the care of
set up just like home, providing majority of their most recent years in such is the residents’ hunger for the are definitely home.” people like Christie, phone 1800 246 677.
30 31PA L M L A K E C A R E W IN T ER ED I T I O N 2019 PA L M L A K E C A R E W IN T ER ED I T I O N 2019
walk a day in
THEIR SHOES Pictured left: Palm Lake Group CEO Manuel Lang enjoyed
IN A COMPANY FIRST, PALM LAKE CARE’S MANAGEMENT TEAM MOVED INTO ONE OF THEIR VERY OWN morning exercise with the residents of Palm Lake Care Mt
AGED CARING COMMUNITIES - AND RIGHT INTO THE SHOES OF THEIR OWN RESIDENTS. IT WAS AN Warren Park during the ‘Immersive Experience’.
EXPERIENCE LIKE NO OTHER. Pictured right: The experience saw Palm Lake Care
management (including, from top, Care Solutions &
Marketing manager Jacinta Sutton, Hotel Services
Manager Paul Blair as well as Clinical Governance &
Quality Manager Eleanor Morgan) move into our Mt
Warren Park aged caring community and spend a day as
a resident.
accommodation setting on the same fully electric beds
and pressure-relieving mattresses that residents enjoy
in their own private suites, and the visitors used the
same resident facilities. The team also joined residents
in their regular morning exercise session and watched
on with them during planned lifestyle activities. There
was no ‘extra-special’ treatment for these visitors – they
lived an authentic day in the life of a Palm Lake Care
resident.
“While it brought to our attention small areas where we
can improve, the experience reiterated to our managers
that our residents are in the best of hands, while also
enjoying impressive physical surroundings,” Manuel
says. “I certainly have a better appreciation of the
efforts of our staff and the quality of our product and,
most importantly, the nature of our beautiful residents.”
From the residents’ perspective, there was a definite
YOUR CARE SOLUTION IS HERE
buzz around the twin dining rooms that evening and the
following morning at breakfast. Residents expressed
their excitement at sitting right alongside the “big Palm Lake Care’s ‘Care Solutions’ team offers a FREE
bosses” as equals. Thought-provoking conversations service to help families and health professionals
across the dining tables were interspersed with orders find the right care. The team provides clarity with
for another glass of beer or wine, as the residents (and fees and charges information, tailored to individual
THE ROYAL COMMISSION into Aged Care Quality and Safety depth and breadth of their own offering. Palm Lake Care their visiting family and friends) got to know the team circumstances. They help secure a suitable vacancy,
was established in October 2018 and has a critical spotlight took this one step further recently. In a company first, behind the team that cares for them each day. ensuring Palm Lake Resort residents are prioritised.
shining on the aged care industry right now. On July 1, there the management team moved into Palm Lake Care Mt Residents of Palm Lake Care’s aged caring communi-
will be a roll out of new Aged Care Quality Standards – a Warren Park to experience life as any one of their residents As we edge closer to the roll out of the new Aged Care ty agree they are given the privacy and dignity they
single set of standards that amalgamates and replaces would. Quality Standards, Manuel says Palm Lake Care stands deserve and are respected. Twenty-four hour nursing
four separate previous standards and applies to all aged proud of the company’s submission presented to the care is provided in private suites featuring direct
care services including residential care, home care, flexible “We immersed ourselves in life at this aged caring Royal Commission. access to outdoors, ensuite bathrooms, individually
care and those under the Commonwealth Home Support community,” Palm Lake Group CEO Manuel Lang explains. controlled air conditioning, a refrigerator, television
Program. “It was a unique and valuable stay. My experience was “We believe this process has been an important one and direct dial phone. All this in a welcoming family
overwhelmingly positive.” for the industry to go through,” he says. “It will ensure owned and operated community.
The Royal Commission means it has never been more only high-quality suppliers exist to service our nation’s
www.palmlakecare.com.au
important for aged care operators here in Australia to Members of the Palm Lake Care management team elderly and gives our company the incentive to continue
understand the needs of their residents as well as the ate meals alongside the residents, slept in the same to invest in this space.”
32 33You can also read
