Fingertip Mobile solution for Maximo - Extend your Maximo solution into the field - Peacock Engineering
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Fingertip® Knowledge where it’s needed About Peacock Engineering For more information please contact us: Peacock Engineering Ltd delivers a diverse range of Peacock Engineering Ltd Asset and Service Management solutions to asset t: +44(0)20 3356 9629 intensive industries. e: info@peluk.org Our consulting team is made up of long standing w: peacockengineering.com IBM Maximo professionals, who together have amassed over 400 man-years of Maximo systems implementation Peacock House, Bell Lane Office Village, Bell Lane, experience. Little Chalfont, Bucks, HP6 6FA, UK Our key solutions are: • IBM Maximo implementation • Fingertip mobile solution for Maximo • Scheduling services for Maximo • IBM ACE • Managed Cloud services Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed Fingertip is Peacock Engineering’s mobile solution for IBM Maximo. Designed to keep your whole organisation connected, Fingertip delivers knowledge where it’s needed. Fingertip for IBM Maximo provides real benefits to your Fingertip updates Maximo in real time, so your asset whole organisation - including your office-based asset management team benefit from always knowing the HSQE Management management team, and your field-based maintenance exact status of every asset and work order. They can also Inventory Calibration and work crews. see the live status of all your field work crews, so can Management easily rearrange field work if required. Fingertip enables your field crews to take full advantage of your Maximo installation, so that they have live data Fingertip’s architecture ensures that it is a secure, high on your assets wherever they are. They can carry out performing solution, designed to handle large user Core Framework critical tasks in the field, and follow your safety and numbers and data transactions. Asset work procedures, including: Supply Chain Information Fingertip’s core functionality is built on Management Management • issue work orders IBM’s MobileFirst framework, and includes Work Orders and Work Execution. • ensure procedures are followed using Mobile Forms Work Execution • capture digital audit trail for all work You can also choose from a range of modules which Fingertip Fingertip provide extra functionality, to ensure Fingertip delivers Work Center Spatial • calibrate equipment without returning to base maximum benefits for your organisation. • make inventory and stock changes during site visits Mobile Forms • capture images and GPS positions Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed How your organisation can Benefits for different industry benefit from using Fingertip sectors: Most of our leadership and development teams have Energy & Utilities come from industrial backgrounds, so we really • Capture data including e-sig, photos, GPS location understand your needs, and also that different industry • Generate / edit / review work orders sectors may have very specific requirements. • Use configurable forms to enforce your processes Fingertip will work in any asset-intensive industry, with • Eliminate paper-based processes a range of modules available to add extra functionality • Provide your engineers with real-time information if you need it - for example our Calibration module is particularly useful for life sciences organisations. • Enforce your work & safety processes Fingertip brings significant benefits to staff both in your office and in the field. Facilities Management • Increase customer satisfaction and SLA compliance Fingertip uses Maximo’s security model, with AD • Optimise planning and scheduling of work integration and SAML authentication. User roles, credentials, and privileges are all configured in Maximo, • Better billing, increased revenue and profitability and carried through to Fingertip. • Achieve asset and facility best practice • Improve staff productivity with digital transformation • Inventory and Supply Chain control and optimisation Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed Benefits for different industry sectors: Life Sciences Oil & Gas • Maintain regulatory compliance • Reduce travel and administration time • Ensure a full digital authorisation trail • Ensure health & safety compliance • Significantly reduce time spent on calibration • Increase productivity • Enforce your processes at the point of work • Work offline in volatile ATEX / DSEA environments • Work offline in hazardous ATEX / DSEA environments • Maintain accurate ‘live’ data on and off line • Help to manage risks by tracking all assets and work • Enforce your processes at remote locations, using mobile forms to guide your engineers through all steps Manufacturing • Issue work orders at the point of work Travel, Transport & Logistics • Keep track of stock and spares with Inventory Module • Capture full digital audit trail for all work • Enforce your processes at the point of work with • Issue /edit / review work orders from any location Mobile Forms • Spatial module enables mapping features, including • Capture e-sig or hard signature for every process journey planning and work order locations • Significantly reduce paper-based processes • Inventory module can manage and control stock levels • All Maximo users have real-time data from all locations • Reduce paper-based processes and duplication of work Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed Fingertip’s capabilities and modules Work Execution Work Centers Inventory Management Fingertip’s core module. When work is Set groups, roles and privileges in Maximo, Ideal for organisations which may have assigned to a mobile user in Maximo, enabling your field staff to self-assign tasks unmanned storage depots - field workers it is instantly delivered to the relevant from a pool of available work. Supervisors can easily update stock any time they mobile device. Designed for ease of use in the field can view all pending work visit the depot. It’s also very useful for in the field, while capturing the data you need from your orders, and assign tasks, according to the rules you set central store managers, to help in keeping track of stock, field force. im Maximo. tools and equipment. Key features are: • View balances by • Create / view / edit work orders Asset Information Management storeroom / item / bin • Automated capture of labour Enables workers to view a history of • View by item condition actuals work by location and/or assets. Allows • Issue/return items to a work order for navigation of location and asset • Signatures & Risk Assessments • Switch between storerooms hierarchy on the device. Asset maintenance history to a • Mobile Forms definable level is available to the field worker. • User’s available stores configured • Service Requests - links directly in Maximo with SR in Maximo Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed Fingertip’s capabilities and modules Calibration Mobile Forms HSQE Management Fingertip’s calibration module can make life Fingertip’s Mobile Forms enable you to enforce Set Risk Assessment requirements. much easier for organisations where your safety and working procedures Enable accident, incident, safety & near- precise calibration of equipment is at the point of work, and capture miss reporting, with image attachments. critical to your operations - for example, the data your business needs. Build life sciences and pharma businesses. powerful conditional-logic forms to suit your precise Fingertip Spatial requirements. Adds mapping and GIS data sets, so that Now mobile users can go through a complete calibration your field teams have instant access to, sequence without returning to • Perform detailed inspections and audits and can edit, details on their current their desk. All the calibration steps • Capture a signature at every stage location, and other available work locations. are stored in Maximo, and the • Enforce your processes at the point of work • GIS data includes rivers, drains, road, rail, power & gas calibration history of the asset is available in Fingertip. • maps include your own asset data from Maximo • Maintains a full digital audit trail Supply Chain Management • staff can easily see the location of their Work Orders Enables your field workers to make field • Helps achieve regulatory • field staff can get routes to any work locations from purchase requisitions and purchase compliance Google Maps or other satnav apps orders, and receive / return goods. • Works in hazardous environments • workers can feed back data, and suggest changes, according to what they find ‘on the ground’. Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed Why choose Fingertip? Improve work processes and data collection A flexible approach to your Work Execution Fingertip’s unique conditional-logic mobile forms We recognise that every organisation approaches work support highly tailored inspections, data collection, and scheduling and execution differently, so we have added point of work procedures. flexibility into Fingertip to support this. Using conditional logic means that you can guide You may assign work via a centralised scheduling your users through your processes, while keeping the team - in which case work would be dispatched to the application easy and efficient to use. mobile worker for receipt on their device. Or you may prefer your field teams to pick up work from a backlog Works in hazardous environments of planned work, and be able to self-assign this work to Fingertip can be used in hazardous environments, themselves. in ATEX or DSEA devices, working entirely offline. Fingertip then automatically updates Maximo as soon as Fingertip supports either model, and also supports connectivity is restored. automated scheduling in Maximo, where work is rearranged & allocated regularly according to new data. Seamless modular design Fingertip’s modules all work together in one application - as opposed to some other solutions, which work as a suite of different apps. Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed Why choose Fingertip? An intuitive user experience Paperless working Unlike other mobile solutions, Fingertip does not try to As work orders, approvals or inventory checks can all replicate Maximo on a device. It has been designed to be made in the field using Fingertip, much more of your address the process and information needs of your field essential data will be in digital format, and much easier workers. This makes for a user experience that is: to search, than in a paper-based system. • Uncluttered One client has seen a 300% increase in job throughput • Logical since converting to an entirely digital Fingertip • Fast to learn, fast to use inspection process. The automatic data updating between Fingertip and Offline support for complex processes Maximo means your planners and schedulers always Fingertip includes better offline support for complex have a real-time view of work progress. processes than other mobile solutions, ideal for activities such as Calibration & Inventory management. In service-oriented industries such as Facilities Management and Utilities, service level breaches can • Access to real-time information attract significant penalties. Fingertip enables your • Reduced disruptions to your working day schedulers to better manage the work, and avoid • Automatic data update when connection re-established jeopardy situations that could result in penalties. Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed What Fingertip users say “ Guerbet is committed to demonstrating compliance and safety. By using Fingertip as the mobile solution, we “ This was our first mobile implementation for Maximo; Fingertip has helped us meet our Inventory will have a robust calibration capability and the ability challenge through the management of van stock and to effectively manage and report on asset performance. passes vital SCADA data to technicians in the field. Brian Doyle, Guerbet Head of IT, Renewable Energy Generator “ With the introduction of Fingertip for Maximo to our 190 strong field workforce, Infinis have seen a significant “ This project is a significant contributor to our overall objective of being one of London’s leading bus providers. improvement in the real-time reporting of work progress Our engineers can carry out checks digitally, eliminating and status. This provided a more accurate view of the old paper-based system. It gives the transparency work to the Planners in our Logistics Centre. We are and clarity around compliance that we expect. enthusiastic about the next steps. Paul Gooderson, Project Sponsor, RATP Dev Neil Douglas, Head of IT, Infinis “ Fingertip has helped drive our technicians to do the right, consistent maintenance every time. Fingertip is “ Peacock Engineering support our whole system, including mobile devices. We have found them to be user friendly for our technicians and allows follow up reliable, responsive and capable, having no system work orders to be automatically generated. outages or interruption to work during their tenure. John Jones, Maintenance Planner, Dragon LNG CIO, Major FM Provider Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed Technical information Fingertip is designed using IBM’s MobileFirst required for successful work execution in the field is • Fingertip responsively adapts to both tablet and technology, and Fingertip’s Core Framework downloaded to the device, including large datasets phone form factors, as well as orientation changes, provides the application structure on which such as assets, locations and inventory. to ensure that users are provided with a clean layout the other capabilities hang. • Data integrity is paramount for successful field work of all the information they need to carry out their work Security and Authentication: execution; Fingertip has been designed to save all data on Android, IOS and Windows 10 devices. changes to a local transaction queue in an encrypted • Fingertip’s user interface adapts to configuration • Fingertip is tightly integrated with Maximo’s Security database, this ensures full support for offline working held against Maximo Security groups, enabling model; user credentials can be configured in Maximo in the field, with pending transactions automatically administrators to ensure that field workers have or through SAML/LDAP integration. uploaded to Maximo when a connection is available. access to just the features and data they need to carry • Data restrictions and permission to access individual • The chronology of changes is important to Maximo; out their work. application features are configured against Maximo Fingertip processes records in the transaction queue Security Groups to ensure that authorised users Core Device Capabilities (hardware permitting) sequentially to ensure adherence to existing validation receive a mobile experience tailored to their role. and business rules configured on the server. • GPS location capture • Data in transit is encrypted with SSL (TLS 1.2), and • Camera data at rest is encrypted with AES256Bit encryption User Interface / User Experience • Barcode scanning with optional FIPS 140-2 support. • An intuitive user interface is essential for successful • NFC Tag Reading/Writing (NDEF) user adoption of a mobile solution; where business • Speech Recognition Synchronisation needs have driven Fingertip’s feature list, user needs • File System Access • Fingertip supports full offline working; all the data have driven the design of its user interface. • Biometrics Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
Fingertip® Knowledge where it’s needed Peacock Engineering Ltd t: +44(0)20 3356 9629 IBM Maximo | Fingertip | IBM ACE | Managed Cloud e: info@peluk.org w: peacockengineering.com Peacock House, Bell Lane Office Village, Bell Lane, Little Chalfont, Bucks, HP6 6FA, UK Peacock Engineering Ltd • +44(0)203 356 9629 • peacockengineering.com
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