February 2020 Employee Handbook - DEPARTMENT OF HUMAN RESOURCES - Human ...
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This handbook contains brief summarized statements of policies, procedures, and programs that are applicable to those University staff members who are subject to the State Human Resources Act. Such staff members may be referred to as "classified" or "SHRA." Please understand that these statements are intended to serve as an overview and do not, in many cases, provide detailed information. For this reason, you are encouraged to visit the Human Resources Department website (www.ecu.edu/hr) for online access to all Human Resources, University and State policies applicable to SHRA employees. For employees without access to computers, please feel free to contact the Human Resources Department at 328-9847 to obtain a hard copy of the Employee Handbook. The information included in this handbook supersedes any information put forth in any previous editions of the handbook. Updates to the Office of State Human Resources (OSHR) website (www.oshr.nc.gov) and the ECU Human Resources website (www.ecu.edu/hr) will supersede anything outlined in this handbook. 1
CONTENTS Working at ECU Pay Administration Pay Day 15 Diversity & Equity 4 Hourly Rate 15 Equal Employment Opportunity/ 4 Payroll Deductions 15 Affirmative Action and Diversity Overtime and Compensatory Pay 15 Unlawful Workplace Harassment & 4 Legislative Salary Increase 15 Discrimination Reinstatement Following Break in Service 16 Safety 5 Longevity Pay 16 Employee Responsibilities 5 Holiday Premium Pay 16 Complaint Procedure 6 Shift Premium Pay 16 Getting Started Emergency Call-Back Pay 17 7 Garnishment of Wages 17 Employee Orientation 7 Career Banding Credentials Verification 17 Required Competencies 18 Establishing Identity & Employment Eligibility 7 7 Promotion 18 Probationary Period Reassignment 18 Employee ID Card (ECU 1 Card) 8 8 Reclassification (Reallocation) Direct Deposit 18 Demotion 19 Parking & Transportation 8 Career Progressions 19 Workplace Policies In-Range Salary Adjustments 19 9 Benefit Opportunities Standards of Performance Health Insurance Coverage 22 Standards of Conduct 9 NC Flex Benefits 22 Employee Responsibilities 9 Flexible Spending Accounts 23 Management Responsibilities 9 NC Flex Dental Plan 23 Personnel File 9 Vision Care Plan 23 Dual Employment 9 Accidental Death & Dismemberment Secondary Employment 9 Insurance 23 Dress Code 10 Voluntary Group Term Life Insurance 23 Use of State Property and Resources 10 Cancer Insurance 23 Confidentiality 10 Critical Illness Insurance 24 Drug Free Workplace 10 Long-Term Care Insurance 24 Tobacco and Vaping 10 Group Home / Auto Insurance 24 Weapons on Campus 10 Death of Employee or Dependent 24 Political Activity 11 Teachers’ and State Employees’ Solicitation 11 Retirement System (TSERS) 24 Telephone Usage, Personal NC Disability Income Plan (DIP) 25 Communication Devices, & Email 11 Supplemental Retirement Programs 26 Travel 11 Law Enforcement Benefits 26 Workplace Violence 12 Taking Time Off Reporting Improper Activities 12 Leaves 28 Retaliation 12 Vacation / Annual Leave 28 Whistleblower Protection 12 Sick Leave 29 Recording Your Work Time 13 Leave of Absence Without Pay 30 Overtime 13 Community Service Leave 31 Breaks 13 Military Leave 31 Meal Periods 13 Family and Medical Leave Act 32 On-Call Time 14 Parental Leave 32 Travel Time 14 Voluntary Shared Leave 33 Debts Owed to the State 14 Adverse Weather 33 Arrests and Warrants 14 Educational Leave 33 Convictions Obtained While Employed 14 Civil Leave 33 Falsification 14 Special Leave Awards 34 Family Members in the Workplace 14 Holidays 35 2
CONTENTS Professional Development Commitment to Providing Developmental Opportunities 35 Business Services Textbook Loan Program 35 Faculty / Staff Tuition Waiver Program 35 Office of State Human Resources Training 36 Extended Educational Leave 36 Clinical Support Services (CSS) Personnel 37 Employee Recognition Governor’s Awards for Excellence 38 State Service Awards 38 Treasured Pirate Program 38 NC Thinks 39 Employee Relations Employee Relations Unit 40 Performance Management 40 Employee Discipline 41 Employee Grievances 41 Grievances Alleging Discrimination 42 Staff Services ECU Library 43 Student Recreation Center 43 Legal Defense 43 State Employees’ Credit Union 44 State Employees Combined Campaign 44 Leaving the University Resignation 45 Voluntary Resignation Without Notice 45 Eligibility for Rehire 45 Retirement 45 Separation Due to Unavailability 45 Death of Employee or Dependent 45 Reduction In Force (RIF) 46 Priority for Reemployment (RIF) 46 Severance Salary Continuation (RIF) 46 Health Insurance Continuation (RIF) 46 Exit Interview Process 46 Unemployment Insurance 47 Important Contact Information 48 3
WORKING AT ECU Diversity & Equity The scope of the Office of Equity and Diversity encompasses institutional equity, diversity, and involves education, intervention, compliance, consulting, programming, outreach and assessment. Administrators in this office monitor institutional practices in support of the principles of diversity and equity so that these guiding principles are applied and assessed institutionally on administrative, academic, budgetary and strategic fronts. Programs and services of the office are available to faculty, staff, students and community partners and support a sustained diverse and inclusive learning, living and working environment. Equal Employment Opportunity/ Affirmative Action and Diversity As specifically stated in East Carolina University’s Notice of Nondiscrimination and Affirmative Action Policy (https://www.ecu.edu/prr/05/25/02), East Carolina University is committed to equality of opportunity and prohibits unlawful discrimination based on the following protected classes: race/ethnicity, color, genetic information, national origin, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity, age, disability, political affiliation, and veteran status (“Protected Class”). This policy also prohibits retaliation against an individual for using applicable policies responsibly. Additionally, consistent with our obligation under applicable federal law, the University will take affirmative action to ensure that applicants are employed and that employees are treated during employment without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin and to employ and advance in employment qualified employees and applicants who are protected veterans and individuals with disabilities at all levels of employment. The University recruits, hires, trains, and promotes persons in all job titles and ensures that all other personnel matters and any term, condition, or privilege of employment continues to be administered without regard to the above mentioned Protected Classes. Neither these nor any other factors that are not relevant to an employment, training, compensation, benefits, or education decision are used by the University in any of its activities. The University is committed to the effective implementation of its equal employment opportunity policy and to aggressive affirmative action efforts in all areas and at all levels of employment. In addition to our legal obligations, ECU is deeply committed to diversifying our workforce as part of our commitment to maximizing student success. A more diverse workforce has been linked, among other things, to higher levels performance and productivity, job satisfaction, retention. Unlawful Workplace Harassment and Discrimination The University is committed to providing and promoting an atmosphere where employees may realize their maximum potential in the workplace and students may fully engage in the learning process. Harassment is a form of discrimination and is unwelcome conduct based on a Protected Class, which creates either quid pro quo harassment or a hostile environment. It also includes sexual harassment and gender-based harassment as those terms are defined in University Regulations (specifically, the Regulation on Sexual and Gender-Based Harassment and Other Forms of Interpersonal Violence). Discriminatory and harassing behaviors that violate the law and/or University policies and regulations are prohibited. Such behaviors endanger the environment of tolerance, civility, and mutual respect that must prevail in order to fulfill the University’s missions and goals. Federal and state laws as well as university policies protect individuals from unlawful harassment or discrimination based on race/ethnicity, color, genetic information, national origin, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity, age, disability, political affiliation, and veteran status. East Carolina University has systems in place to receive and investigate discrimination and harassment complaints, as well as allegations of retaliation for filing or participating in these complaint processes. If you feel that you have been harassed or discriminated against based on one of the university’s protected classes or allege retaliation related to these complaints, contact the Office for Equity and Diversity at oed@ecu.edu or (252) 328-6804 or visit us on the web at https://oed.ecu.edu/. 4
WORKING AT ECU Safety The university is committed to safety, health, and environmental compliance. To help ensure regulatory compliance, the Office of Environmental Health and Safety (EH&S) collaborates with the Office of Prospective Health and several university safety committees and the campus community to provide policies, educational opportunities, program management, and consultative services. The Office of Prospective Health manages radiation safety, biological safety, infection control, and employee health. EH&S manages fire and life safety, occupational safety, industrial hygiene, laboratory safety, workers’ compensation, emergency management, University insurance and environmental affairs. These offices should be consulted with specific safety questions or concerns. EH&S can be contacted by calling 328-6166. Prospective Health can be contacted by calling 744-2070. The protection of the ECU community and the public while on ECU property is a responsibility we all share. If you know of any unsafe working conditions or improperly operating equipment that could result in an accident, injury, illness, or property loss, contact your supervisor or the Office of Environmental Health and Safety immediately. Employee Responsibilities As an employee, you are to place safety and health requirements as first priority in the performance of your work duties for East Carolina University. The protection of fellow employees, students and the public on ECU property is a shared responsibility of every employee. You are responsible for notifying your immediate supervisor of health and safety deficiencies and for recommending possible corrective measures. Additionally, your supervisor is to be notified of every injury, accident or near miss regardless of how trivial such accident or incident may appear at that time. All injuries, including minor first aid treatment, occurring on the job and any illness associated with the job shall be reported promptly to your supervisor. Questions concerning medical treatment of these injuries/ illnesses should be addressed with EH&S. You must consult with your supervisor regarding specific health and safety requirements (policies, work practices, personal protective equipment, etc.) required to perform your job. You must obey safety instructions, rules, policies and procedures and use provided and installed safety devices and safety equipment. All fires, hazardous material spills and other emergency occurrences, no matter how slight, must be reported. Employees must be familiar with departmental emergency action plans and implement plan requirements in the event of an actual emergency. Working while impaired by alcohol or illegal drugs is strictly forbidden. Use of prescription drugs, which may affect your alertness or work abilities, must be reported to your supervisor prior to beginning work. You must consult with your supervisor regarding mandatory Environmental Health and Safety training. The extent of training required is based on the hazards that you will encounter while performing your job duties. Failure to comply with or enforce Safety and Health Rules and Regulations may result in disciplinary action up to and including dismissal. Violation of work rules is a job performance issue and shall be dealt with through the job performance disciplinary process. 5
WORKING AT ECU (continued) Complaint Procedure You have a basic right to make a complaint regarding unsafe or unhealthy workplace conditions. You should first address complaints with your immediate supervisor, then with the Office of Environmental Health and Safety if the issue is not resolved by your supervisor. If issues are not resolved internally, then you may contact the North Carolina Department of Labor hotline at 1-800- NC-LABOR to file a complaint. The university cannot retaliate against you for making a complaint. Inspectors and other regulatory compliance officers should be directed to EH&S when they arrive on campus. For more detailed information and to report hazardous conditions, hazardous material spills/releases and injuries/incidents., please refer to the ECU Environmental Health & Safety Website at https://oehs.ecu.edu. 6
GETTING STARTED New Employee Orientation Once hired, you will be scheduled to attend an orientation session to obtain information regarding employment, University policies, benefits, and occupational safety. During this orientation session, you will be able to enroll in the various benefit options available to State employees. Orientation is generally held every Monday throughout the year. Credentials Verification Educational credentials and certifications are verified shortly after the start of employment. If a falsification of the employment application is discovered, disciplinary action (including written warning, demotion, or dismissal), may be considered. Establishing Identity and Employment Eligibility Federal law requires employers to verify the work authorization of all employees. Therefore, your employment is contingent upon your ability to provide acceptable documentation of identity and employment authorization within three business days of your official date of employment. The University requires all newly hired staff to complete and sign U.S. Citizenship and Immigration Services (USCIS) Form I-9 verifying employment eligibility in the United States during initial employment processing. Additionally, your employment is contingent upon confirmation of an acceptable work status by E- Verify as administered by the U.S. Department of Homeland Security. Employees must remain legally eligible to live and work in the United States consistent with U.S. immigration and other laws. Failure to meet any of these requirements may result in the termination of employment. A valid driver’s license and an original social security card are typically submitted as documentation to support identity and employment eligibility. Other forms of documentation, such as a United States passport, unexpired foreign passport, or certified birth certificate are also acceptable. Individuals unable to provide acceptable documentation within three business days of beginning employment should not be allowed to return to work until the documentation is recorded. Probationary Period Once hired, you are required to serve a probationary period as defined by the OSHR. 7
GETTING STARTED (continued) East Carolina University 1 Card The ECU 1 Card is the official picture ID card for East Carolina University. You will need this card whenever you are asked to show your identification. You will also be able to add monetary value to your ECU 1 Card at several locations on campus for use in vending and copier machines, campus dining locations, and for athletic and event ticket purchases. The card can also be used at the campus libraries, the Student Recreation Center, the Student Health Center, the ECU-Dowdy Student Stores, and for door access to some buildings. For more information, visit the 1 Card Offices in the Old Cafeteria Complex, (328-2673) or Lakeside Annex 1, (744-2261). Direct Deposit All employees of East Carolina University are paid by direct deposit. Direct deposit provides the convenience of having a paycheck electronically deposited into a checking or savings account on payday. In addition to being convenient and saving time, direct deposit is also a more reliable way of receiving pay. To enroll in direct deposit, you will complete the Direct Deposit Authorization Agreement on your first day of work or at New Employee Orientation. After completing and signing the form, you will need to attach a voided check from your financial institution. Parking and Transportation Parking on campus is by permit only. Upon beginning employment, you will be given a temporary parking permit for two weeks. You must obtain a permanent parking permit during this two week period from Parking and Transportation Services. For information on parking permits and payment options, please contact the ECU Department of Parking and Transportation at (252) 328-6294 or go to www.parking.ecu.edu. Inter-campus bus shuttle service is also provided by the ECU Student Transit Authority. For information on routes and schedules please contact the ECU Student Transit Authority at (252) 328-6131 or got to https://www.ecu.edu/cs-studentaffairs/transit/. 8
WORKPLACE POLICIES As an ECU employee, you are a member of a diverse campus community of more than 5,000 faculty and staff. In order for an organization of this size to function properly, a commitment to building cooperative and positive work relationships from all employees is imperative. The role you play in developing a positive work environment is critical to the overall success of your work unit. Standards of Performance ECU employees must meet the performance standards for their positions. Management has the inherent right to set expectations for the employees in their supervisory area. Many of these expectations are communicated in the job description or the reasonable directives provided by the supervisor. Employees are encouraged to seek assistance and clarification from the supervisor if they do not understand the supervisor’s expectations. The supervisor may also coach the employee in meeting performance expectations. Failure to meet the standards of performance may lead to disciplinary action, which are designed to improve performance and are normally progressive in nature. Standards of Conduct Behaviors exhibited while working at ECU are important. As a representative of the University, employees are expected to conduct themselves in an ethical, professional, respectful, and collaborative manner at all times. Failure to meet the standards of conduct may lead to disciplinary action up to and including dismissal. Employee Responsibilities All employees are expected to conduct themselves in an ethical, professional, respectful and collaborative manner at all times, comply with departmental and University expectations, policies and procedures, and follow management’s reasonable directives. Management Responsibilities ECU management/administration retains authority to manage and direct the work force size, work environment, work assignments, employment hours, promotions, demotions, transfers, dismissals and all other personnel actions. Personnel File You may examine any information in your personnel files except pre-employment letters of reference and information about a mental or physical medical disability a prudent doctor would not give you. Personnel files include any information relating to your application, performance evaluations, disciplinary actions, salary, and promotions or demotions. These files are not necessarily in one place and may be in several different forms. Personnel files can also be reviewed by a hiring manager if the employee is a final candidate for a position as a reference check. Dual Employment Dual employment occurs when one State agency or University desires the services of an employee of another State agency on a part-time, consulting, or contractual basis. If you are contracted for such work, you must discuss it with your supervisor and get prior approval. Secondary Employment Secondary employment is defined as a secondary job with a private employer or self- employment. Employees should understand that their position at ECU is extremely important and needs to be their primary job. Employees should complete a Secondary Employment Form and have secondary employment approved by their supervisor prior to beginning any outside job to ensure it will not affect their employment at ECU. 9
WORKPLACE POLICIES (continued) Dress Code Employees are expected to wear appropriate clothing to the job. Some departments provide guidelines or have adopted informal dress codes. In any case, if management considers clothing to be inappropriate, the employee may be advised so, and it could be considered a failure to meet the reasonable expectations of the supervisor or the employee may be sent home to change. Such absences are charged to the employee’s leave account. Use of State Property and Resources Employees are expected to use all ECU property and resources carefully and properly. Using ECU property and/or resources for personal gain, or beyond what is considered incidental use, is a violation of criminal law and may result in dismissal. These violations include, but are not limited to, misuse of time, funds, telephones, equipment, copiers, computers, vehicles, etc. for personal use. Confidentiality Most ECU information is public; however, times may arise when employees will need to access confidential information or deal with confidential matters. Employees should have signed a confidentiality statement. Failure to maintain appropriate confidentiality could lead to disciplinary action up to and including dismissal. If you are asked about releasing information, and you are not sure about doing so, ask your supervisor or call Human Resources. Drug-Free Workplace ECU is committed to maintaining a workplace free from the unlawful manufacture, use, dispensing, possession or distribution of controlled substances. An employee who reports to work under the influence of alcohol or illegal drugs, or who manufactures, uses, dispenses, possesses, or distributes alcohol or illegal drugs in the workplace may be dismissed without prior warning for Unacceptable Personal Conduct. Further, drug abuse by employees may result in criminal prosecution by government agencies in addition to disciplinary action by the University. Tobacco and Vaping Tobacco and vaping use is defined as the use of any product containing, made, or derived from tobacco that is intended for human consumption, whether chewed, smoked, absorbed, dissolved, inhaled, snorted, sniffed, or ingested by any other means. Smoking is not permitted in university building or in any state-owened vehicles. Outdoor smoking on main campus is permitted at or beyond a 100-foot perimeter of University buildings. On health science campus, smoking is prohibited on campus by faculty, staff, students, patients, and visitors. Applies to parked cars on the grounds and to all property leased to, owned or occupied. Applies to off site facilities as well. Failure to follow this policy, could result in disciplinary actions from Human Resources and/or ECU Police. Weapons on Campus North Carolina General Statute 14-269.2 makes it unlawful for anyone other than police officers to carry or possess firearms or weapons on campus. The University's definition of weapons includes: BB gun, air rifle, air pistol, paintball guns, Bowie knife, dirk, dagger, slingshot, leaded cane, switchblade knife, blackjack, metallic knuckles, razors and razor blades (except for personal shaving), sharp-pointed or edged instruments except instructional supplies, unaltered nail files and clips and tools used solely for preparing food, instruction, and maintenance. If someone has a concealed handgun permit the handgun must be in a closed compartment or container within the person's locked vehicle or in a locked container securely affixed to the person's vehicle. For additional information, please review the University Regulation Concerning Weapons on Campus PRR: https://www.ecu.edu/prr/05/20/07 10
WORKPLACE POLICIES (continued) Political Activity No East Carolina University employee shall use the authority of his/her position, implicate the name of the University, or utilize State resources to support or oppose any candidate, party, or issue in an election involving candidates for office or party nomination. This includes, but is not limited to, the following: 1. No employee may take an active part in managing a campaign, or campaign for political office or otherwise engage in political activity during working hours. N.C.G.S. §126-13; State Personnel Manual (Section 3, page 35); UNC Policy 300.5.1 2. No employee may use his or her position, State or University funds, services (including mail service), supplies (including letterhead), equipment (including telephone and computers), vehicles or other university property to support or oppose a candidate. N.C.G.S. §126-13; UNC Policy 300.5.1. 3. No employee may coerce an employee to support or contribute to a political candidate or party or to change voter registration. N.C.G.S. §126-14. For more information about Political Activity as an employee, please visit: https://www.northcarolina.edu/ apps/policy/index.php?section=300.5.1 Solicitation Employees may not sell or promote the sale of any goods or services for personal gain or gain for an organization on ECU property. Telephone Usage, Use of Personal Communication Devices & Email While personal telephone calls are occasionally necessary, at no time may long-distance calls or toll calls of a personal nature be made at ECU’s expense. Use of personal communication devices (cell phones, pagers, text messaging devices, etc.) during working hours should be limited. You are expected to be respectful of others in the workplace and ensure such devices do not create a disturbance, interfere with meeting performance expectations, or intrude on the privacy of others in the university community. You will be assigned an email account for the purpose of conducting university business. The account belongs to the university and emails sent and received are stored on university servers. Personal use of email accounts should be limited and should not interfere with your normal work duties. Use of email to send or receive material that is inappropriate or may be offensive to other members of the university community is subject to disciplinary action. Travel If you are in a state vehicle or on state business, you are expected to observe all motor vehicle and civil laws including the speed limit and the use of seat belts. Conviction of a moving violation, negligence resulting in damage to state property while operating a state vehicle, or unauthorized use of a state vehicle may result in disciplinary action. If you are required to use your personal car to conduct state business, you will be reimbursed on a per-mile basis. When you are required to travel out of town overnight, you will receive reimbursement for meals and lodging. Budget guidelines spell out mileage, meal, and overnight reimbursement amounts for all state agencies. 11
Workplace Violence East Carolina University is dedicated to providing a safe environment for its employees and the public. Workplace violence of any type will not be tolerated. Workplace violence includes intimidation, threats, physical attacks, or property damage. Under the state policy, employees cannot use or possess unauthorized weapons while at a place related to their jobs. State employees may possess weapons if and when: It is in compliance with North Carolina law Authorized by the agency head or a designee Required as part of the employee’s job duties Connected with training for the employee’s job The employee is a certified law-enforcement officer If you need to report a potentially violent situation in your workplace, please see your supervisor and contact the ECU PD. For non-violent situations, contact your supervisor or your Employee Relations Specialist in Human Resources. Reporting Improper Activities You have a duty as a state employee to report any improper activities to your supervisor or department head within three days. You cannot be retaliated against if you make a verbal or written report, unless you knowingly report something that is not true. Employees can report all alleged abuses of state property to the internal auditor of the university. The North Carolina auditor also runs a telephone hotline for reports of alleged abuses. These abuses may include the following: Violations of state or federal laws, rules, or regulations Fraud Misappropriation of state resources Substantial and specific danger to public health and safety Callers to the hotline may remain anonymous. If you suspect any of the above problems, call the ECU Office Internal Audit and Management Advisory Services at 328-9025 or the NC Office of the State Auditor at 1-800-730-8477 or 919-807-7500 or email HotLine@ncauditor.net. Retaliation ECU does not condone retaliation, which is conduct that causes any interference, coercion, restraint, or reprisal against a person who has filed a grievance or complaint, reports in good faith violations or participates in the resolution of a grievance or complaint. Employees are encouraged to report any violation of retaliation to Employee Relations. Whistleblower Protection As indicated in N.C. Gen. Stat. § 126-84, State employees are encouraged to report evidence of activity by a State agency or State employee constituting 1) a violation of State or federal law, rule or regulation, 2) fraud, 3) misappropriate of State resources, 4) substantial and specific danger to the public health and safety; or 5) gross mismanagement, a gross waste of monies, or gross abuse of authority. N.C. Gen. Stat. § 126-85 provides protection from retaliation for employees who report any activity described in G.S. 126-84. 12
WORKPLACE POLICIES (continued) Recording Your Work Time If you occupy a permanent, temporary, or part-time position, you are either non-exempt or exempt according to the provisions of the Fair Labor Standards Act. This designation is based on the duties and responsibilities of your position. A workweek is seven consecutive twenty-four-hour periods beginning at 12:0l a.m. on Sunday and ending at 12:00 midnight on the following Saturday. A workday is the period of twenty-four hours that begins at 12:01 a.m. on Sunday and ends at 12:00 midnight on the following Saturday. The standard work schedule for full-time employees is a forty-hour, five day per week schedule with a normal daily work schedule of eight hours per day plus a meal period. Other schedules apply to part- time employees and some shift employees. Department heads are responsible for determining appropriate schedules for each employee. Supervisors, with approval of the department head, may allow you to utilize a flexible work schedule. Such schedules allow you to choose a daily work schedule and meal period that, subject to departmental need, is most compatible with your personal needs. Flexible scheduling is subject to supervisory approval and may be discontinued at any time based on departmental need. Work time (or hours worked) includes all the time the university requires or permits you to be on duty, whether on campus, other university premises, or at any other place. Time spent in meetings arranged by the university related to employee grievances (as provided under the university mediation and grievance procedure) during regular hours of work is considered work time. Required attendance at training sessions or other meetings whether during, before, or after the employee's regular work schedule, is work time. Also, attendance at any University-sponsored training session, with supervisor approval, is considered work time. If you are a non-exempt employee, you complete your time record in Kronos . The primary purpose of the form is to document your hours worked daily as well as any overtime hours worked. Exempt employees must complete in Kronos any type of leave that an exempt employee takes during the month. If you work more than eight hours on a workday, your schedule may be adjusted, if possible, so that you do not work more than forty hours in that work week. Overtime Overtime is defined as time worked in excess of forty hours in a workweek. Overtime should be approved in advance by your supervisor. Breaks During each four-hour shift you are permitted a fifteen-minute rest period when your work load allows. The rest or break time may not be accumulated for later use (i.e., to extend your lunch period, arrive late, or leave early). You also may not combine breaks to allow a half-hour break. Meal Periods While a meal period is not required by Federal or NC State law, supervisors should determine an employee’s meal period when he/she works six hours or more per day. The meal period should occur near the mid part of the workday and may not be used to shorten the workday. When a non-exempt employee takes a lunch break, it must be for a minimum of 30 consecutive minutes during which the employee is completely relieved of duty. A lunch break of less than 30 consecutive minutes must be considered as hours worked for non-exempt employees as defined by the Fair Labor Standards Act. Please check with your supervisor regarding your scheduled meal break. 13
WORKPLACE POLICIES (continued) On-Call Time On-call time is when an employee must remain available to be called back to work on short notice if the need arises. Travel Time The travel time you spend as part of your normal activities, such as traveling from job site to job site during your regular working hours, is considered work time and must be recorded as such. When you must travel out of town during normal working hours on work assignments, regardless of the day of the week, your travel time is considered work time. Once you arrive at your destination for your overnight stay, your official travel status ends. Debts Owed to the State NC General Statute 143-533(a) requires employees of the State of North Carolina who owe money to the State to repay that money owed as a condition of continuing employment. NC General Statute 143-553(b) requires that state agencies are required to terminate the employment of any such employee who fails to repay the debt owed or to make arrangements for doing so. Arrests and Warrants The ECU Police Department is the campus law enforcement agency. In some instances, the ECU PD is responsible for conducting arrests on campus. It is expected that supervisors and employees fully cooperate with law enforcement. Supervisors, who have been notified that an employee will be or has been arrested and/or issued a warrant, should contact Employee Relations, 328-9848, for assistance. On occasion, it may be necessary to place an employee on Investigatory Placement with Pay status pending the results of an investigation. This must be coordinated through Employee Relations. Convictions Obtained While Employed at ECU Employees are required to report any conviction to their immediate supervisor within five (5) days of the conviction. Employees who are convicted of a crime during employment with ECU may be subject to disciplinary actions up to and including dismissal. Supervisors should contact Employee Relations at 328-9848 in the event an employee discloses they have been convicted of a crime during employment with ECU. It may be necessary to place an employee on Investigatory Placement with Pay status pending the results of an investigation/review of the conviction. Employee Relations must be contacted prior placing an employee on Investigatory Placement with Pay. Falsification Falsification of any ECU records, including but not limited to time records, employment applications, research and work related documents may lead to disciplinary action up to and including dismissal. Anyone who prepares, certifies or approves a falsified record is subject to disciplinary action up to and including dismissal. Family Members in the Workplace It is inappropriate for employees to have their children or other family members present in the workplace for extended periods. Employees should make appropriate arrangements so that the presence of family members does not impose on the department/unit or on their work. Supervisors must provide prior approval for a family member to be present for any extended period during working hours 14
PAY ADMINISTRATION Pay Day You will be paid twice a month, on the fifteenth and the last workday of the month. If these days fall on a holiday or weekend, you will be paid on the closest workday preceding these dates. You must maintain a direct deposit banking relationship for your paycheck. Hourly Rate Your hourly rate can be determined by dividing your annual salary by 2,080 hours, (for full-time employees). Payroll Deductions Certain federal and state deductions are mandatory and deducted automatically from your paycheck. These deductions include federal, state, and Social Security taxes and the contributions to the Teachers' and State Employees’ Retirement System, if applicable. To change your status for federal and state tax deductions, you should contact the payroll department. All other payroll deductions are changed through the Benefits section in the Department of Human Resources, or through the appropriate Department or Institution. (i.e., State Employees Credit Union, Parking & Transportation, Student Recreation Center, etc.) All deductions for insurance premiums are split equally in each paycheck. Overtime and Compensatory Pay Overtime applies to employees who are nonexempt (subject to the FLSA) and work in excess of 40 hours during the scheduled workweek. This can take the form of monetary compensation for hours worked or compensatory time off, as determined by the department. If you are a non-exempt employee, overtime pay is calculated as one and one-half times your regular rate of pay. Overtime must be approved in advance by your supervisor. It is the state's policy, whenever possible, to give non-exempt employees compensatory time off instead of monetary compensation for hours worked in excess of forty hours per workweek. Such time off must be taken within twelve months from the date the overtime is performed. If compensatory time off is not taken within twelve months, the overtime must be paid. Compensatory time must be used prior to using vacation/annual leave. If you leave your job, you will be paid for any compensatory time, but it may not be transferred to another state agency. Prior approval from your supervisor is required for both earning and using compensatory leave. Employees who are not covered by the overtime provisions of the FLSA are exempt employees. Exempt employees do not receive overtime or compensatory time; except as defined in the Compensatory-Time Policy for Exempt Employees (EHRA & SHRA). This policy can be found at https://www.ecu.edu/cs-admin/HumanResources/upload/ HR_Policy_FLSA_Exempt_Final.pdf Legislative Salary Increase The North Carolina General Assembly may consider and grant a legislative salary increase for state employees usually effective on July 1; however, the amount, type, and effective date of any increase may vary from year to year. 15
Reinstatement Following Break in Service Reinstatement is defined as the reemployment of a former employee into a banded position after a break in service or return from leave without pay (LWOP). A break in service occurs when an employee is in non-pay status for more than thirty-one calendar days (LWOP is not a break in service). Salary shall be set based on application of all Pay Factors. Reinstatement from LWOP into previous position shall be previous rate unless a higher rate is justified with across-the-board increases or as a career progression adjustment. Longevity Pay All permanent SHRA employees working at least twenty hours per a week, who have served at least ten years with the state of North Carolina, will receive longevity pay each year on their longevity anniversary date. Longevity pay is determined by the total years of permanent state service. Longevity pay is equal to a percentage of the employee’s annual salary based upon the length of total state service as follows: 1.50% 10 but less than 15 years of service 2.25% 15 but less than 20 years of service 3.25% 20 but less than 25 years of service 4.50% 25 or more years of service Holiday Premium Pay SHRA employees who are required by the university to work on a state holiday shall be given, in addition to regular salary, premium pay equal to one-half of their regular straight time hourly rate for such hours worked. In addition, holiday compensatory time off shall be given, not to exceed 8 hours. Holiday compensatory time shall be taken within 12 months, or it will be paid out to the employee at straight time. Shift Premium Pay Certain employees who are assigned to night or shift work on a regular basis receive shift premium pay. If more than half of your hours worked are scheduled between 4:00 p.m. and 8:00 a.m., you will receive an additional 10 percent of your regular hourly salary rate. The university shall provide additional compensation for employees who are regularly scheduled to work on either an evening or night shift, or on a weekend shift for certain classes when determined to be necessary to be competitive with the labor market. Shifts will be defined within the university based on operating requirements and work environment. This policy covers all full-time and part-time (half-time or more) permanent, probationary, trainee or time-limited appointments. The Office of State Human Resources and the University shall determine the classes eligible and rates of shift premium pay based on documented survey data of prevailing practices in the applicable labor market. 16
PAY ADMINISTRATION (continued) Emergency Call-Back Pay If you are subject to the provisions of the Fair Labor Standards Act and are called in for an emergency before or after your scheduled work hours or on non-workdays, then you are guaranteed a minimum of two hours compensation. If the emergency condition requires more than two hours of work, the employee will be paid for the actual time worked. When called back to work, your work time begins when you are notified to leave your place of residence for travel to the work site and will end when the emergency work is completed. If you do not depart immediately to report for the emergency call-back, your department head will determine a reasonable amount of time for travel that should be considered as compensable. Garnishment of Wages Personal debts to the state may be taken from your paycheck. If you have not paid federal, state, city, and county tax liens and receive a notice for garnishing your wages, they may also be deducted directly from your pay. Career Banding The career banding program is structured to ensure SHRA employees receive fair and equitable treatment in regard to compensation levels and career development opportunities. The Career Banding Salary Administration policy and guidelines will be applied consistently for all eligible employees. Management will apply pay factors (see “pay factors”) appropriately and equitably in determining employee salaries. Your salary is determined in compliance with the State Human Resources Career Banding Salary Administration Policy and administered by ECU Department of Human Resources. Pay factor evaluation will occur with each action as defined in policy. Career Banding Pay Factors Financial Resources — The amount of funding that a manager has available when making pay decisions. Agency business need (budget) Appropriate Market Rate — The market rate applicable to the functional competencies demonstrated by the employee. Market dynamics Journey market rate guidelines/market reference rate guidelines and related market information. Internal Pay Alignment — The consistent alignment of salaries among employees who demonstrate similar required competencies in the same banded class within a work unit or organization. Internal pay alignment (equity) Current salary and total compensation 17
Required Competencies — The functional competencies and associated levels that are required based on organizational business need and subsequently demonstrated on the job by the employee. Minimum qualifications for class Duties and responsibilities Knowledge, skills, and competencies Related education and experience Training, certification and licenses Promotion Your movement to a position of the same banded classification with a higher competency level or your movement to a different banded classification with a higher journey market rate. This occurs as a result of applying for a higher level position, participating in the interview process, and being selected for the position. Pay level is determined by applying all of the Pay Factors (financial resources appropriate market rate, internal pay alignment, and required competencies). Promotions do not always warrant a pay increase. Salary may remain the same, be increased, or be decreased as warranted by applying all of the Pay Factors. The Department of Human Resources will have final approval authority on all salary recommendations. Reassignment Applies when you move from one position to another with the same banded classification with a lower competency level or when you transfer from a banded class to another banded class with a lower journey market rate. Reassignments may occur due to organizational change, mutual agreement between you and your manager, or recruitment. Pay level is determined by applying all of the Pay Factors (financial resources, appropriate market rate, internal pay alignment, and required competencies). If your current salary exceeds the rate indicated by the Pay Factors and the reassignment is not by your choice, the current salary may be maintained unless it exceeds the maximum of the class pay range. If the reassignment is by your choice, the option to maintain salary above the appropriate pay factors is not applicable. Reclassification (Reallocation) Occurs when you and your position are assigned to a different banded classification due to documented change in the duties and responsibilities. Salary is determined through application of the Pay Factors. When duties and responsibilities of a position have changed significantly enough to warrant a new classification, a request for a reclassification study may be made by the supervisor, and routed to the Classification and Compensation Unit of the Department of Human Resources through the appropriate approval channels. 18
PAY ADMINISTRATION (continued) Demotion Disciplinary action, resulting in your movement to a position of the same banded classification with a lower competency level; or your movement to a different banded classification with a lower journey market rate; or a reduction in salary within the same banded class. When demotion results in movement to another banded class, salary shall be reduced if it exceeds the maximum of the salary range. When a demotion results in salary reduction in same banded class, salary may not be less than the minimum of the salary range. A salary reduced by disciplinary action may be less than the rate based on Pay Factors. Career Progressions Career Progression Adjustment (in same position) is defined as a salary adjustment within the salary range of the banded class to which you are assigned. A career progression adjustment may be granted in conjunction with demonstrated competencies or as justified through labor market comparisons. Pay Levels shall be based on application of all the Pay Factors (Financial Resources; Market Rate; Internal Pay Alignment; Required Competencies). If you have any active warnings/ disciplinary actions, or any overall below good or unsatisfactory ratings, then you are not eligible for a career progression adjustment. Probationary employees are not eligible for career progression adjustments. All Career Progression Adjustment increases must be awarded for the current competency level and on a current basis (not retroactive). Pay factor evaluation will also occur with the following situations to determine if a Career Progression Adjustment may be warranted: Attainment and demonstrated use of competencies or skills within the same class. Acquisition of additional or different duties within the same class. Retention of employee who has an outside job offer (not with any State Agency or the University System). Recognition of low employee salaries in relation to average market rate or market reference rate. Management will provide documentation for each salary decision, describing the relevance of pay factors for the decision. All salary adjustments will be reviewed and approved by ECU Department of Human Resources, Classification and Compensation. 19
The following are the different types of Career Progression Adjustment Actions: Competencies/Skills Change - applies when a salary increase is granted with application of the Pay Factors following a competency assessment that indicates demonstration of some higher level competencies. Your overall competency level may or may not remain the same; however, at least some of the job-specific competencies should be at a higher level. A salary increase may not be granted due to funding issues or because salary already exceeds appropriate rate. East Carolina University must submit written justification to the Office of State Human Resources for review and approval prior to implementing a salary increase of 20% or more. Competency Level Change - applies when demonstration of greater competencies and subsequently a higher overall competency level, however due to funding issues or because employee’s salary already exceeds the appropriate rate, salary is not adjusted. If funding later becomes available and the Pay Factors justify it, the salary increase may be granted on a current basis. East Carolina University must submit written justification to the Office of State Human Resources for review and approval prior to implementing a salary increase of 20% or more. Labor Market - applies when employees in a banded class are granted salary increases: 1) following a labor market study which adjusts contributing, journey, and advanced rates for the banded class; 2) following establishment of a Market Reference Rate for the university; or 3) if funds were not available at initial implementation to pay the employee at the appropriate rate. East Carolina University must submit written justification to the Office of State Human Resources for review and approval prior to implementing a salary increase of 20% or more. Retention - applies when criteria is met to grant a salary increase that is not covered by other pay administration policies that is necessary to retain a key employee where there is evidence of a job offer from an employer outside the government structure and there is no current employee with substantially equal competencies to assume those duties. A retention adjustment may result in your salary being above the appropriate rate based on the pay factors. The salary shall not exceed the maximum of the pay range. East Carolina University must submit written justification to the Office of State Human Resources for review and approval prior to implementing a salary increase of 20% or more. In-Range Salary Adjustments (Applies to Broad Banded Classifications within clinical support areas) An in-range salary adjustment may be provided for employees in permanent positions to recognize job change, to offset inequity, or to respond to labor market conditions. In-range pay increases subject to this policy are not covered by policies for promotion, reallocation, salary range revisions, and authorized hiring rates. In-range adjustments are subject to the availability of funds and approval by appropriate Division authority and the ECU Human Resources Department. In-Range Salary Adjustments Definitions: A. Job Change: A job change is a significant change in duties and responsibilities, which adds value or is critical to the work unit's operations and is documented within the position description. The changes in duties may be at a higher level, but do not justify a reclassification of the position. If the 20
PAY ADMINISTRATION (continued) additional duties are at approximately the same or lower salary grade level, the job change must significantly increase the variety and scope of duties and/or accountability of the employee. The amount of the increase will be based on the extent of the job change as determined by the classification analyst and consideration of the relationship to reclassification increases. Salary increases for significant job change may not exceed a 10% salary increase. B. Equity: Inequities are situations where employees' salaries are not distributed properly based on employees' education, related work experience, skills, and performance levels. An inequity exists when an employee's salary is below employees in the same or similar classification and other equity factors such as years of relevant education and experience, skill level, and performance level are equal. An inequity also exists when employees have approximately equal salaries, but when an employee should have a salary higher based on years of relevant educate and experience. When considering a salary equity situation, salaries are compared among employees in a specified relevant work unit. A relevant work unit is one in which the salaries of employees are closely related to one another. Typically, consideration is given to the salaries of employees in the same classification; however, salary relationships among employees in different classifications, but in the same class series may be considered. Also, salary relationships of employees in an employee/supervisor relationship may be considered. Priority should be given to inequities with the largest salary differentials. An in-range salary adjustment to address an inequity may not exceed 10% within a 12 month period, unless a greater then 10% increase is necessary as part of a class study or overall equity plan. The Director of Classification & Compensation must approve such an exception. C. Labor Market: A labor market condition which justifies an in-range salary adjustment is warranted when a pattern of separations due to employees' acceptance of higher salaries or better employment occurs; a pattern of recruitment difficulties as identified by the length of recruitment, salary expectations of applicants, or quality of the applicant pool; or labor market data which indicates the salary range is competitive, but actual salaries within the range trail the market average or midpoint and are inconsistent with employees' levels of experience creating inequities with newly hired employees or creating retention problems. The maximum in-range adjustment to address labor market concerns may exceed 10% if supported by the labor market, recruitment, and retention data as determined by and documented by the personnel analyst. The application of this component of the policy is reserved to address recruitment and retention issues which are not addressed by a special entry rate or range revision. The salary range maximum may be exceeded in those situations where labor market data clearly demonstrates that the range maximum is no longer competitive and a retention concern exists. 21
BENEFIT OPPORTUNITIES Health Insurance Coverage If you are a permanent employee working at least three-fourths time, you may enroll in the state health plan. Pursuant to the legislature, the state pays for all or a potion of the employees' coverage under the state health plan for the PPO Basic or Standard plans. You may enroll your dependents under your health plan; however, you must pay the entire cost of this additional coverage. Coverage will begin the first of the month following the date of employment. To enroll, you must apply within thirty days from the date you begin work in order to receive benefits for any pre-existing health conditions. If you apply after the thirty-day period, or thirty days after a family-status change, a twelve-month waiting period for pre-existing health conditions may apply. Laws have been passed regarding the portability of health insurance coverage. These laws could exempt you from any preexisting health conditions. The state health plan holds an open enrollment period once a year to give employees the opportunity to change plans. Health insurance premiums are deducted from your paycheck on a before-tax basis. Upon separation from the university, you may continue your health insurance coverage under the federal COBRA law. Should you need additional information regarding this coverage, please visit: http:// www.shpnc.org/health-plan-options.html. If you have any insurance-related questions, please speak to your benefits representative. N.C. Flex Benefits N.C. Flex, the statewide flexible benefits program, offers you the advantage of paying for certain benefits before taxes, saving you money and allowing you to stretch your paycheck. Participation For detailed is offered in reimbursement accounts for health and information dependent care expenses, accidental death and dismemberment, life insurance, dental insurance, go to http://www.osp.state.nc.us/ vision care insurance, cancer insurance, and critical ncflex/intro.html illness insurance. Limits regarding all tax-sheltered deductions according to IRS regulations must be considered. Changes or additions to the N.C. Flex benefits can occur . For example: You marry, divorce, or become legally separated. Your spouse and/or child/children dies. You give birth or adopt child/children. Your spouse has an illness or injury that results in total disability. Your spouse becomes employed or terminates employment Your employment is terminated. You transfer to a non-eligible employment classification. Your child/children become eligible or ineligible for coverage due to a change in age, marriage, and/or education status. 22
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