Fabrication manual archant.co.nz - Heritage Hardware
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Fabrication manual archant.co.nz 2018
Contents Sheet information 4-5 Technical data 6 Transportation 7 Storage and handling 8 Health and safety 9 Tooling and cutting 10 Fabricator 11 Polishing and finishing 12 Templating 13 Joint positions 14 Substrate 15 Glues and bonding 16 Adhesive colour chart 17 Preparation for installation 18 Installation 19-21 Cleaning and caring 22 Customer warranty card 23 Warranty 24 Registration 25-26 First aid 27 2
Canadian White
3
Sheet information All our Engineered stone slabs are a minimum of 3050mm x 1400mm All sheets delivered will be 3050 x 1400mm or 3200 x 1600mm The thickness of our sheets is 20 and 30mm this has a variance of +/- 0.5mm. Colour’s and Batching Black specs: Because our engineered stone is 94% quartz, cured with resin it will show irregular stone particles, this is the beauty of the product. When compared to man made or synthetic products, which are consistent in colour you may notice black specs in white stone, this is because quartz is mined from the earth, and while it is screened and colour graded to move most impurities it is not possible to remove them all without compromising the integrity of the stone. Your Engineered stone bench top is one of a kind, due to quartz being a natural element each bench top will be unique, and as such there may be a variance in the sample you receive. We currently have 22 colour’s in our range, which are as follows; Twinkle White White Canadian White Beige Grey Pebble Cappuccino Pebble Light Grey Twinkle Black Veined Africa Veined Baroque Veined Michelangelo Breeze Ashen Light Breeze Pearl Breeze Blanc Vega Zenith Shingle White Pearl Sleet Pearl Lava Serene Trace Pearl Grey Glacier Nova Example Absolute White AP0893 - Colour name Manufacture date sequential sheets within the batch manufactured when you are using more than one sheet per job, please double check all sheets come from the same batch. 4 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)
Sheet information
Sheet sticker identification
Slab sticker labels contain important information pertaining to factory production which can be
useful through the transportation, distribution, fabrication and installation processes.
Colours
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 5
Technical data
Description Standard Result
Characteristics Testing Method Results
Density ASTM C 97 2.27 – 2.48
7.74 – 7.82 PSI (Wet)
Flexural strength ATM C 880
4.87 – 8.31 PSI (Dry)
Water absorption ASTM C 97 .005 - .02 %
22.08 – 29.89 PSI (Wet)
Compressive strength ASTM C 170
15.76 – 29.89 PSI (Dry)
Breaking load ASTM 648 1207 – 1340 Lbs
Co – Efficient of thermal 20.1 to 31.9
ASTM C 531 – 0
expansion 20° to 100° c at (10-6/c-1)
Hardness EN 101 6 – 7 Moh’s Scale
Tensile strength ATSM 17.8 MPa
Resistance to deep abrasion ASTM C241 58 – 63 Index
Wear resistance of the surface.
ASTM c 501 113 to 212
(Abrasive power index)
Slip resistance DI 51130 V Classification wet pendulum
Resistance to chemical acids ASTM C 560 Not affected
Bacteria & fungal resistance ASTM G 21 No Growth
Complies with the standard 51 NSF/ANSI – food equipment
Toxicity
materials; solid surface for splash zones
6 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)
Transportation
Delivery Process
All Eurostone sheets are to be transported upright (vertically) in purpose built steel
stillage. The steel stillage size is 3200mm x 1500mm x 1000mm
A $80 deposit applies, This is a paper charge and will only be invoiced if the steel
stillages is lost or damaged. All steel stillages are numbered for tracking purposes. A
stock take count will be requested twice a year.
Steel stillage returns
Steel stillages returns are at the cost of Heritage Hardware Ltd.
(Please note this is to be arranged by contacting Heritage Hardware. *Other return arrangements
may incur further costs.)
Please return steel stillages to Heritage Hardware Hastings.
If possible please store crates out of the weather while waiting for the next truck to collect.
Disassembly instructions for returning stillages to Heritage Hardware
Inspection on Delivery
Our entire product when de-vaned is visually inspected
sheet by sheet as it is moved into our storage facility.
It is your responsibility to inspect the sheets on arrival
into your premises, and if there are any queries contact
us within 24 hours.
This gives us the best opportunity to replace from the
same batch if required. Remember signing for goods
means you accept the goods in good condition. “Check
carefully”
What to inspect upon arrival Please note:
Crate is complete and in good condition. Heritage Hardware requires you to
check goods for freight damage
Inspect sheets for cracks/scratches or distinguishing flaws before signing delivery notes.
Report concerns immediately.
Inspect each sheet thoroughly as no
exchanges or refunds will be given
Once a sheet is cut or fabricated, Heritage Hardware cannot on cut sheets!
accept any claims for colour differentiation, blemishes or Report any damage or missing
items within 5 working days.
marking.
Sample of label attached to Eurostone® sheets. 0508 HERITAGE (0508 437 482)
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 7
Storage and handling
Sheets
Always carry sheets vertically.
It is recommended that sheets are stored vertically on the
3050mm edge, at a 15° degree angle.
A rack with 4 uprights is preferred and recommended, is
your rack earthquake resistant?
Store sheets polished face-to-face, of no more than 10 sheets
per rack.
Pallet Racking
Horizontal racking can be considered for pallets of less than
10 sheets.
NB: Pallets must not be stacked on top of each other.
Store inside and keep well ventilated at all times
Manoeuvring Sheets
When sheets are relocated ensure they are in a vertical
position to prevent breaking.
Secure sheets on an a frame trolley, (wind can easily topple
sheets).
Extreme care is required when using a dolly, it is A frame
recommended to have two or more people. Trolley
Mechanical Lifting
Another option is to use a gantry crane or forklift with a slab
lifter (White rubber prevents the marking on light materials)
Sheet weight ranges from 100 kilos +
Steel cap boots must be worn when moving sheets.
Suction cups and sheet grabbers are great tools for lifting
Mechanical Lifting
and handling sheets whilst in a vertical position. Make sure
they are correctly rated see examples below.
Note:
Sheets may only be manoeuvred in a horizontal position
if they are within an approved crate and moved by gantry
crane or forklift.
(Spread the forks to their maximum prior to lifting pallet
avoiding flexing and breakage)
Suction Cups
8 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)
Health and safety
Remember safety first.
Always exercise good safe work practices when fabricating or forming Eurostone® products.
Wear steel capped boots
Wear eye protection
Wear hearing protection
Wear a face mask
Wear gloves and protective clothing as appropriate
Keep tools sharp and equipment in good repair
Good ventilation is always required
Keep work area clean
Take adequate breaks
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 9
Tooling and cutting
Eurostone® surfaces
An approved Eurostone® fabricator will not be a novice at engineered stone manufacturing.
Eurostone® will only be supplied to approved engineered stone fabricators. Approved fabricators
will have the proper tools & safety equipment to produce a quality finished product. Below is a list of
equipment that is essential or recommended.
Basic tools required Cutting speeds
Parameters for tooling’s to be used on Eurostone® materials
Electric/Pneumatic polisher Cutting disc of 360mm in diameter for combi-cut by Breton
Diamond cutting wheels Rotation: 1700 RPM
Advancing:
Diamond polishing pad
Thickness 12mm - 3 meters per minute
Grinding stone Thickness 20mm - 2 meters per minute
Thickness 30mm - 1.4 meters per minute
Core bits
“Z” shaft speed on the slab - 0.5 centimeters per minute
Diamond cutting blade
Wet profiling machine Milling cutter of 16mm in diameter H=35mm electroplated for
Breton CNC machine with cone shaped tool HSK
Stone carts or dollies
Rotation: 7500 RPM
A frame storage racks
Advancing:
Fabrication stands Thickness 12mm - 600mm per minute
Thickness 20mm - 500mm per minute
Air compressor Thickness 30mm - 400mm per minute
Seaming clamps
Diamond tooling is required for all cutting, shaping and polishing. Tooling designed for other
engineered stone products will behave similarly, however life of the tool may be shortened due to
the high quartz content of Eurostone®.
Heritage Hardware also recommends wet working of the product, not only to prolong the life of
your expensive diamond tooling but also to reduce the possibility of burning the products surface
and to minimize dust. (See section on preferred suppliers for diamond tool manufactures and
details about polishing.)
Drilling
Diamond coated core drills are recommended for taps, services and starter holes. We recommend a
nominal size of 10mm for starter holes for your cut-outs.
Helpful tip: Remember to always arris finished hole.
10 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)Fabricator
Eurostone® fabricator
An approved Eurostone® fabricator will not be a novice at manufacturing engineered stone.
This means that Eurostone® is only supplied to approved engineered stone fabricators.
As engineered stone is now common place in our market, we offer guidelines in conjunction with
industry recognized best practices.
Sheet Inspection
We recommend you record all data from each sheet;
Please keep a factory register of these details.
These details are required, in the event of processing a warranty claim.
See section on colours & batching.
Inspect each sheet prior to cutting. The orange label on the sheet is a reminder to check each sheet
prior to cutting, remember once sheets are cut no replacements or refunds will be given.
5 Simple rules for inspection;
1. Cracks or flaws: Inspect sheets in a vertical position, in good white light.
Visually scan the entire length and width of sheet. Fractures usually refract light.
Helpful tip: To confirm a possible fracture, rub a lead pencil across the crack, this will highlight
the imperfection.
2. Colour match sheets: Lay up sheets in the sequence they will joint, sheets from the same
batch can appear different in certain lighting. Wet the sheets to intensify the colour.
Helpful tip: Rotate sheets 180° degrees.
3. Migration of particles: Even with the most sophisticated production methods, sheets
can have a build up of particles in one area this may alter your bench tops appearance.
Helpful tip: Check all sheets being used are similar in appearance and inspect all sheets before a
cut is made in the first sheet.
4. Warped - Is sheet bowed or cupped? Good storage methods will eliminate this.
Tolerance of 3mm in length and 1.5mm across sheet.
5. Consistent gloss level - No blemishes, colour inconsistancies, pits or scratches.
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 11Polishing & finishing Surface finishing Rotary or hand held diamond blocks can be used to polish a mitred seam or cut edge. Avoid abrasion work on polished faces of sheets, as the gloss levels will be compromised. Do not polish the surface seam to make it level. Disc grain pads start from 100, 200, 400, 800, 1500 & 3000 and buff if required on dark colours (always use water when polishing) Using an enhancer will give the sheet faces and edges the final sparkling quality look and perfection in a Eurostone® bench top. Edges All edges are to be cut true, square and the profile to have a similar gloss level. All mitred edges to show uniform front edge thickness with no gapping in adhesive on the mitre joint. The glue line colour should always blend into the base colour of the sheet. (See glue colour chart Page 16) Edge detail profile A 3mm radius on top edge is the standard that we would prefer in the market. On the underside an arris or 3mm radius is also recommended. Correct Incorrect 12 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)
Templating
Highly recommended
A necessary part of the bench top fabrication process.
When templating you may notice some areas of concern, as detailed below. We suggest your client
is informed or ensure you have remedied these concerns before installation takes place.
Pre-templating Check List and areas of concern
Cabinets - All cabinets must be level and fixed to walls or floors.
Strength of cabinet - Can it support a Eurostone® top? Will it sag over time?
Sink and hob rails - Must be positioned vertically or re-enforced - see picture below
Vertical rails give the required support to
compensate the weight of the Eurostone®
surface. This will prevent sagging of the bench
top over time.
Corner base units or extra wide units - Horizontal rails will not keep the bench top straight. This
type of rail has the potential to sag, and will need to be re-enforced accordingly.
Dishwasher cavity - Cleat the bench top to the back wall for the support required
Eurostone® series joint placement - (see notes on page 13)
Sink and hob placement - Does this meet your local authority regulations.
HGB placement for minimum clearance please refer to AS/NZS
Thickness - Standard bench top thickness = 40mm is not recommended for overhangs greater
than 100mm
Overhangs - To be no more than 300mm (see page 15 for details on overhangs).
Site Access - Investigate accessibility of the site for delivery and installation. Consider how many
site joints will be practical.
Tolerance between walls - Reduce top by 1mm for every metre of bench and for high sun areas
reduce by 1.5mm.
Client satisfaction - Demonstrate actual sizes and inform client of final specifications. Explain
process of installation and any sub trade services provided.
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 13Joint positions The planning and consideration of placements a) If your bench top changes direction Joints will always be at a corner. An L shape cut from one piece is not approved. b) Increases in size (greater than sheet specifications). c) Hob rails are too narrow (min width of hob rail = 60mm) d) Sink rails are too narrow (min width of sink rail = 60mm) Front 60mm, Back 60mm e) Visually - Client’s preferred placement. However only if all the fabrication guidelines are met. (Remember your company is responsible for this manufacturing process) Avoid joint placement over dishwashers, over under bench ovens, or beneath direct heat sources, e.g. bench top appliances. Sink Joints Joints through sinks are approved where sink is over mounted – not approved for under mount. Eurostone® surface Joint Construction adhesive 30 Joint resin Substrates A good practice is to use resin with a minimum of 30mm either side of the joint. This bonds the sheet to the substrate. This will keep the joint stable when glued together and increase its strength considerably. 14 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)
Substrate
* Please note this applies to 12mm sheets only
Bench tops
Eurostone® must be applied to a substrate for all bench top surfaces.
*Sheets used with out a substrate in a horizontal application are not covered by warranty.
Preferred substrate
Plywood – Marine grade or a similar high-grade interior quality is the preferred substrate for the
manufacture of the Eurostone® bench tops substrate. However MDF is suitable if sealed with a high-
grade acrylic sealer on all surfaces for warranty to be valid.
Off cuts of engineered stone can be used as bracing or packing out of 20mm Eurostone to enable
the bench top to built up to the desired thickness, ensure that correct glues are use for this purpose.
Your substrate board needs to be adequate for the dimensions and overhangs of the bench top.
Avoid joints around dishwashers, sink and hob cut outs and overhangs.
Important:
Do not join a substrate directly below a Eurostone® joint.
(Site joints must use a mechanical fastening).
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 15Glues and bonding
A guide for overhangs
A 40mm top will need a solid substrate or 30mm plywood substrate with a Eurostone® bench top.
a) Bench top less than 300mm over hang will need no support
b) Bench top greater than 300mm over hang requires additional brackets at 800mm between
centres
Glues & bonding of sheet material to substrate
The most preferred method is construction adhesive in lines no more than 60mm apart or 15mm
balls of glue 60mm apart for plywood. Internal and external corners should be smeared out giving
total cover.
Plywood substrate. (12mm only)
Lay out adhesive glue in lines 60mm apart.
Other options glues and bonding
Silicon Tile Cement
Acrylic Adhesive
Contact Adhesive
Epoxy resin
Fabricator’s alternative adhesive. (Approval prior to use must be submitted in writing to Heritage
Hardware for authorization). If approval is granted, fabricators file will be updated, and all
responsibility of manufacture with this alternative adhesive is with the fabricator and not the
supplier.
When using any of the adhesives, applications or methods above you must adhere to and be within
the product guidelines and technical specifications of the selected product.
16 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)Adhesive colour chart
Adhesive for Eurostone® surfaces
Integra adhesive is recommended to be used with Eurostone®
Contact CDK Stone Auckland for more information.
www.integra-adhesives.com/colour-charts
Slab name Match 1 Match 2
Twinkle White Glacier White - 3006
White Polar White - 3080
Canadian White Glacier White - 3006 Newport Grey - 2360
Beige Snow White - 0230
Grey Stellar Grey - 2403
Pebble Cappuccino Cambrian Gold - 2140 Autumn Light - 2032
Pebble Light Grey Pewter - 0160 Steel Grey - 3236 * +
Twinkle Black Satin Black - 3062
Veined Africa Satin Black - 3062
Veined Baroque Medea - 3186
Veined Michelangelo Arctic White - 3076 White Chocolate - 0300
Breeze Ashen Light Beach - 2065
Breeze Pearl Stellar Grey - 2403
Breeze Blanc Newport Grey - 2360
Vega White - 2420 Winter White - 3181
Zenith Glacier White - 3006
Shingle White Glacier White - 3006 Newport Grey - 2360
Pearl Sleet Polar White - 3080
Pearl Lava Stellar Grey - 2403
Serene Trace Glacier White - 3006
Pearl Grey Arctic White - 3076 White Chocolate - 0300
Glacier Nova Glacier White - 3006
CDK Stone, Auckland, 09 475 0495, cdkstone.co.nz
* Indicates tight seam required // + indicates custom color (minimum orders may apply)
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 17Preparation for installation
Cut outs
All cut outs must have radius corners (no exceptions) with a minimum radius of 10mm.
When a bench top is positioned around a wall or a post, these must be trenched to accommodate
the radius corner in the Eurostone®.
All cut outs must be a clean cut with no nicks or gouges visible along the edges.
All cut outs including corners must have a heavy arris.
Polish all edges with a minimum of a 200 grit-polishing disc.
Correct Correct Incorrect
10mm 10-20mm 90°
Radius Depending on
appliance
Preparation for hob Installations
Cut outs must be sealed before installation. Use aluminium foil tape (50mm minimum width) Tape
is to start from outside of appliance and flow into cut-out dropping down in front of ply substrate.
Trim excess foil once hob is in place (be careful not to damage surface)
Always allow an extra 5mm clearance between the stone edge and the appliance for expansion.
Some appliance manuals do not allow enough tolerance in their recommendations, which in time
may cause unnecessary stress to the sheet material
Eurostone® surface Aluminium foil tape
Hob appliance
Substrates
Allow for airflow Minimum 10mm
18 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)Installation
Over mounting a sink
Arris the entire circumference. Polish all edges with a minimum of a 200 grit-polishing disc.
There are to be no nicks or gouges along the edges. (Check sink manufacturers specifications -
some have a self-seal strip that forbids sealants being used.)
Ensure a maximum radius is on every corner, never have square corners in any cut outs.
Under mounting a sink
Polish the Eurostone® cut out as you would with profiled edges, (use masking tape to cover the
surface area, this will prevent disks accidentally scratching the polished face)
Adhesive for gluing in stainless steel sinks will be of good quality polyurethane, in conjunction with
primers – do not use Silicone. Remember the thicker the glue line the stronger the polyurethane. A
minimum of 1.5mm is recommended (check your product manufacturers specifications)
When under mounting sinks, additional support is required, this is achieved by gluing support rails
to the substrate edge, these rest against the stainless steel flange.
(Use an epoxy or similar glue)
We recommend all sink installations are supported independently from the Eurostone® material
Eurostone® surface
Polyurethane glue line, minimum thickness 1.5mm
Sink
Cabinet
Support material
Tap installation.
Where the tap is mounted through the stone ensure there is sufficient Eurostone® material for
support to allow for no cracking.
Tap hole through Eurostone
Cabinet
Eurostone®
Sink
surface
Support
material
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 19Installation Read template notes as this list is to be covered off before installation. To avoid any possible breakages, the top must only be mounted on a surface that is perfectly level and has been plumb-lined. Handle the tops with particular care while installing, avoiding any knock that might cause irreparable chipping. Pay particular attention while placing the tops near one another. Fixing Screw cabinets into bench substrate, and remember extra fixing maybe needed in high sun areas. Where screw fixing is not possible – use strong adhesives. Do not use fasteners (bolts, screws, nails, etc.) to fix directly to Eurostone®. Site Joints 12mm Eurostone® material with substrate, always use toggle bolts for clamping using a minimum of 2 bolts per joint. (Do not over tighten) use an approved Adhesive. Helpful tip: Quantity of hardener will alter curing time. (Mix thoroughly) Joint:(Required standard) Small V joint without chipping. Flush Joint When site joint is complete - clean all residue and polish top with dry cloth. A recoat of “Darkener super” in this area will reinstate the final sparkling look of quality of perfection. Tolerance gaps (between vertical surfaces) Eurostone® sheets should not be restricted to move. All gaps should have matching silicone coloured to complement bench top. Moisture areas must be sealed with waterproof silicone. Non- waterproof silicone should only be used where paint will be applied. Remove any excess silicone with a spatula before it becomes completely hard. Any silicon marks that have not been removed at this time can be removed using a suitable silicon solvent with a microfiber cloth. 20 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)
Installation
Hob fitting
Pre-fit hob appliances to test and check there is good side clearance, also inspect whether electrical
or gas fittings will not be hindered.
Helpful tip: Induction hobs need maximum airflow.
Airflow entry and exit points must be able to provide sufficient airflow to appliance.
Then complete the foiling procedure, see details for hob installation and fitting see page 17.
Dishwasher
Make sure this area has been completely sealed (as referred to on page 11, sealing of substrates).
Another good practice is to place a 70mm minimum barrier tape set in 3mm from front clashing
and extending backwards. Steam from the appliance will deflect from the barrier tape, to prevent
moisture becoming absorbed by the substrate
Eurostone® surface
Eurostone 12mm
Substrate
Bitumen tape Sealed substrate
Dishwasher tape on underside
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 21Cleaning and caring
Ensure your working area is cleaned, by disposing of Avoid cleaning the surfaces with
empty appliance boxes and sweep or vacuum the inside denatured alcohol which might leave
cabinets and floor area. Your aim is to leave the site in streaks that are difficult to remove when it dries.
a better condition than when you started to ensure the
client is not left with the mess of your installation. Unsuitable products
Avoid cleaning the bench top with products containing
Client Inspection bleach or with a high basic pH level as they may create
Ask the client (or site representative) to inspect the whitish streaks. Other products that may mark the
finished bench top. Have this approved and signed in surface are industrial solvents, hydrofluoric acid, caustic
accordance with your company’s policy. If the site is soda, and varnish solvents.
still a work in progress, then ensure all bench tops are Grease-removal detergents for the kitchen may be used
covered and protected. It is important to make all site but once the stain has been removed, the area must
staff aware and you may wish to place signs on your be rinsed thoroughly with water. “Grease-removal”
finished items with the following. products are usually “basic” and, if left to act on a quartz
1. Do not place tools directly onto this bench top. agglomerate for a long time they might change the
2. Do not stand on this bench top. surface, leaving stains (they react with the resin content).
3. Do not use bench top as a work bench.
Fill out your company’s details on the warranty card and Heat
if possible help client to fill out their part. Offer to send Although quartz is resistant to high temperatures,
registration to Heritage Hardware. Your helpfulness will prolonged direct contact with or radiated heat from
complete a perfect job and may be the start of repeat pots and pans can cause damage. We recommend using
business. You may wish to glue your business card inside potholders to avoid direct contact with your Eurostone®
the sink cabinet. bench top as overheated objects or flames might result in
permanent marks or cracks created by thermal shock.
Caring for your Eurostone® bench top
You want to enjoy your new Eurostone® bench top for its Scratches
lifetime. Care and cleanliness is the secret to ensuring While resistant to scores and scratches we recommend
your surface retains its beauty. Being quartz based means always using a chopping board to preserve the original
your surface will resist permanent staining when exposed appearance of the bench top.
to common household liquids like wine, tea, vinegar,
fizzy drink, vegetables oil, coffee, and grease. We do Bumps
recommend spills are wiped up as soon as possible With strength built to last, it is not advisable to stand or
because it is easier to deal with a spill than a dried stain. sit on your counter, and make sure blunt objects don’t fall
Following the below guidelines will ensure you have a on the counter. When washing heavy items such as cast
fabulous looking bench top for many years to come. If iron pans take care to place them gently onto the bench
you have any questions please get in touch. 0508 heritage top. Like a glass table if you hit your bench top with
(0508 437 482) enough force you could cause damage.
Everyday cleaning Indications for maintenance
Your daily maintenance should consist of wiping your Eurostone® products are a highly compacted and non-
bench top surface with a soft sponge or cloth and warm porous surface, thus requiring no special treatment.
soapy water (mild detergent). Our Quartz Cleaner™ is Eurostone® products do not absorb liquids, smells or
specifically designed for Eurostone® surfaces and is the food fats. Since they are not porous, they do not allow the
prefect formulation for a sparkling clean spotless surface. proliferation of bacteria, resist acids, are easy to clean
Before using any cleaning product check it does not and hygienic. Eurostone® products are resistant to stains
contain trichloroethane, methylene chloride or high and wear and tear, scores, scratches and light bangs.
levels of alkaline/pH. If your bench top is exposed to Furthermore, the work tops should never be overloaded
any of these damaging products, rinse immediately with with weights exceeding 50kg (do not stand or sit on the
water to neutralise the chemicals. bench top) and make sure blunt objects do not fall on it
(knives, bottles, saucepans, working tools, etc) which,
Persistent stains or dried spills owing to their shape, may cause cracks that are difficult if
To remove these, use a nonabrasive household cleaner not impossible to repair.
such as Simple Green along with a soft damp cloth.
For persistent stains carefully use a light acid-based
detergent such as Jif or citrus cleaner.
Thanks to the outstanding compactness of the material,
the rough side of kitchen sponges may also be used.
22 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)Customer warranty card
Your local Eurostone® fabricator:
Date of installation:
Company name:
Company address:
Product colour name:
On completion of the installation the fabricator is to take the customer through the care and
maintenance hand-out covering general cleaning, removing stains and difficult spills, heat
protection and utilizing cutting boards.
Finally cover the key points on the warranty and when the customer has a good understanding both
the fabricator and the customer are to complete the warranty registration form.
Either the customer or the fabricator is to then post the form to Heritage Hardware to retain within
their records
Heritage Hardware provides a 12 year warranty to the original owners of Eurostone®.
The product will be free from manufacturing defects for a period of 12 years from the date of
installation.
Although the product is carefully inspected prior to shipping or delivery, it is the responsibility of
the owner to thoroughly inspect the product upon its receipt. (As set out in this fabrication manual)
Any damage to the product there after is the responsibility of the owner. Final inspection and
approval of the installation is also the owner’s responsibility.
This warranty shall apply only where product is properly fabricated and installed for residential
or commercial interior use only by approved fabricators. Subject to the exclusions set out below,
is used for its intended purpose, and is maintained and used strictly in accordance with the
Eurostone® care and maintenance instructions.
These are available from our website heritagehardware.co.nz and are to be left for the owners of
the finished product.
Heritage Hardware must receive all warranty claims within 28 days of discovery of a manufacturing
fault that falls within this Warranty.
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 23Warranty Warranty Exclusions The Warranty shall be null and void unless the product has been paid for in full. The Warranty covers only manufacturing defects and does not apply to material subjected to damage due to mishandling, structural movement, abnormal use, misuse, physical chemical or exposure to direct or sustained heat, cold (thermal shock), exposure to chemicals, force, pressure or loading applied by a person, utensil or object. The Warranty does not cover damage or effects caused by poor installation or improper, insufficient or poorly designed support, cabinets, structures, substrate or sub-floors for bench tops, vertical surfaces or floor tiles. The Warranty does not cover quality of installation or damage caused by the installer or fabricator. Installation or fabrication issues must be resolved directly with the point of purchase and are the sole responsibility of the owner and the point of purchase and not of Eurostone® and are not covered by the Warranty. The Warranty does not cover transportation, freight, removal, disposal and re-installation, fabrication or associated costs beyond the cost of the material, unless these costs have been quoted to, and pre-approved by Heritage Hardware. Claims Any claims are to be made within 48 hours of a problem being found by notifying Heritage Hardware firstly by email, listing all the following details: (Please note that the credit value is limited to the cost of the goods supplied by Heritage Hardware) Heritage Hardware are not held responsible for any issues with the sheets that are noticed after cutting or fabrication has taken place. (This is the responsibility of the fabricator to carry our adequate inspection of all sheets supplied by Heritage Hardware.) 1. Company name of fabricator 2. Contact name 3. Contact number 4. Contact email address 5. Product name and batch number 6. Quantity of sheets for job 7. Details of claim 8. Customers details if bench has already been installed After the email claim has been sent it is advisable to make contact with Heritage Hardware call 0508 HERITAGE (0508 437 482) 24 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)
Registration
This manual is assigned to the company listed below,
and will be available to all staff working with Eurostone® products.
All staff and contractors must be listed in this register. Heritage Hardware staff will carry out
regular checks.
Company Name:
Address:
Phone:
Fax:
Email:
Company Owner:
Owner Signature: Date: | |
Heritage Hardware Representative
Name:
Signature: Date: | |
Training showing the correct cleaning process Yes No
Customer overall satisfaction Yes No
Staff and Contractor involved in the process of fabricating Eurostone®.
I have read this manual and agree to its principals of fabricating Eurostone®.
Name Signature Date
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 25Registration
Warranty Registration
Customers name:
Address of installation:
Town/City:
Home phone:
Work phone:
Mobile phone:
Email:
To be completed by Fabricator / Installer
Date of installation:
Company name:
Company address:
Kitchen installer:
Product colour:
Sheet serial number:
Product used on:
(Kitchen / bathroom / other)
The Fabricator guarantees that the bench top has been fabricated in accordance
Yes No
with the guidelines outlined in the Eurostone® fabrication manual.
Customer has been shown how to correctly clean Eurostone® surfaces. Yes No
The customer acknowledges that this installation is complete and satisfactory. Yes No
Signature:
26 archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268)First aid
In emergencies dial 111
Inhalation
When machining, it is recommended to wear a dusk mask to avoid breathing air borne dust. To reduce
an abundance of dust, wet cutting methods are recommended. If breathing difficulties arise, remove the
operator from the source. Make available fresh air and /or have oxygen administrated from a qualified
person. Have the person visit a medical centre for a health check.
Eyes Skin First aid facilities
Call for assistance to wash the eyes with fresh Wash the skin First aid station
running water or eye bath. Dust should be with soap and dry will have the most
flushed out, if a solid speck, small or large has thoroughly. If skin supplied to deal with
entered the eye flush with water. Visit medical reddens or itched seek complaints followed
centre to avoid damage to the eyes. medical attention. by clean restrooms.
Personal protection
Respiratory Eyes Gloves Ear protection
Wet cutting will avoid When machining Good quality leather Ear protection must
respiratory problems. If either stone or using gloves should be be worn when working
you are dry cutting or diamond tooling worn when handling with this product
grinding where airborne approved safety material. Disposable and in a factory
particles are present then glasses must be worn. gloves must be worn environment where
use a particulate quality Side shields, wrap when working with noise is prevalent.
filter respirator - approved around glasses or full- glues.
by Australia and New face shield should be
Zealand standards. worn.
Other key points
Handling Landfill Storage Wastewater
Use mechanical devices Recycle where Store in a safe Recycled water avoids
where practical and possible. Check with area with no risk discharge into drains
practice all safety your waste provider as to humans or the - check with your local
procedures when handling your cut-offs could be environment. authorities for your
this product. Remember crushed and reused in requirements.
hand and foot protection. driveways etc.
Ventilation Apron Foot protection Hygiene
Good ventilation or A leather or Steel cap boots or Washing of hands
mechanical intervention waterproof apron shoes must be worn before eating and
must be present when should be worn when when working with drinking and also
machining Eurostone®. working with this this product. before using the
Keep airborne particles to a product to avoid bathroom is good
minimum. Wet operations damage to clothes. practice. Regular
will reduce this washing of clothes will
considerably. avoid skin irritation.
archant.co.nz Copyright ©2018 Archant 0800 ARCHANT (0800 272 4268) 27The archant
promise
Fast delivery
We can deliver anywhere in New Zealand. All orders*
received before 4:00 pm will be dispatched the same
working day.
Sample service
We are more than happy to send you product samples.
They will be couriered to your door to help make your
choice quick and easy.
Money back guarantee
If you’re not completely satisfied with our products,
we guarantee to refund you in full within one year of
purchase. Products returned must be in new condition,
unopened, unused and in original packaging. All our
products carry a warranty for your peace of mind.
0800 272 4268 | archant.co.nz
Gallery | Shop 11, 115 St Georges Bay Road, Parnell, Auckland
Postal | PO Box 2440, Stortford Lodge, Hastings 4120You can also read
