FA Cup Legend kicks off development scheme
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Bringing you the latest news from Herefordshire Housing Inside this issue
3 People, Homes and
Communities.
5 A brand new approach
to care.
7 Meet our new
painting team.
9 Eviction! Zero tolerance
to drug activities.
10 £20,000
Grant Fund available.
FA Cup
Legend kicks off 11 Free IT
courses.
development scheme
Issue 3 – Summer 2014
Also available in large print, braille and audio CD
For general enquiries call 0300 777 4321
Minicom users please call 01432 378487
People, HOMES and Communities
Within the next few weeks we
will be demolishing some of
the flats along Broxash Drive
The Oval, Hereford and the first new homes will
be ready during winter 2014.
Hereford United FA Cup
legend, Ronnie Radford, visited We’re working hard across
As part of our our biggest regeneration the rest of the county too,
commitment project, The Oval, last month delivering more homes.
to provide and ‘kicked off’ the next phase We have the following
of the scheme. Following development sites:
Herefordshire with a competition with local
quality homes residents to rename roads
Chasewood View, Ross-on-Wye
for current and within the area, Ronnie’s name The 30 homes at this site
kept cropping up due to his
future residents, infamous goal for Hereford
are well underway! The
development is made up
our regeneration United against Newcastle of two & three bedroom
and development United. By naming part of the houses and one bedroom
programmes are well development after him, we pay flats. 20 of the properties
homage to Ronnie and hope will be for rent and 10 will be
under way across we can help his achievement shared ownership – a first for
the county. live on. Herefordshire Housing!
2
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For more information
contact us on 0300 777 4321
The first 8 properties are now The Ship, Hereford
complete, 4 for rent and 4 for
Most Hereford residents will
shared ownership. If you’re
know the Ship Inn; opposite
interested in shared ownership,
the Welsh Club in Hereford.
contact us on
The pub has been closed
0300 333 6599 or email:
for some time and we have
sales@wmhousing.co.uk.
the opportunity to transform
Station Row, The Mead, the area and provide more
Ross-on-Wye affordable housing as part of
our proposed development,
We’ve built 10 new homes at which includes 35 one and
a former ambulance station two bedroom apartments, for
at Hildersley, Ross-on-Wye. private and affordable rent.
This has transformed the area We’ve received very positive
and had a positive impact on feedback from local residents
the local community. All 10 during the consultation phase
homes have been rented to of this development. We’ll keep
local residents with a housing you up-to-date here and on
need. our website www.hhl.org.uk
33
Our landmark approach to Housing and Care
Herefordshire Together we create a group The group structure enables us to
structure. The combination of draw upon the skills and expertise
Housing has linked services; wellbeing services from both organisations to
with Independence offered by Independence Trust promote stronger social networks
Trust to deliver more and housing services delivered by and relationships, good mental
Herefordshire Housing, combine to and physical health and ultimately
to customers and
support and challenge individuals, safe and secure housing for
become a pioneering families and communities customers. The partnership offers
provider of Total to achieve their potential for an innovative approach and opens
Wellbeing services. sustainable wellbeing and up opportunities to develop a
independence. wider range of new services •
Like good food at low prices?
If so, you’ll love the dementia. The 30 high quality Kim Hewitt, Service Manager
apartments are providing a radical Independent Living said:
new Café Bistro that shift in the delivery of care and
has just opened at support with a real emphasis on
“The bistro is a real boost for our
residents and the community.
our Enhanced Living independence.
There is such a friendly
scheme in Hereford, The Bistro is within the complex atmosphere here with the added
Henffordd Gardens. but is open to the general public bonus of nice food. The bistro is
and residents. allowing people to get together
It’s already proving to be a real hub and socialise and there are already
for the local community offering visible links from the bistro to an
home cooked food at low prices, a improvement in resident well-
chance to chat to other residents being too.”
within the community, relax and
read a book or browse online
using the wi-fi.
The bistro is in a prime location,
just across from the new
development at the Old Market.
The residents of Henffordd
Gardens are also benefiting and
enjoying the food and chance to
socialise.
Henffordd Gardens is an Enhanced
Living Scheme, which offers
flexible support for people with
4
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We’re delivering a new approach to Care
At Herefordshire up to 6 weeks to help regain
or maintain skills to enable
Housing, we’re individuals to continue living
passionate about independently within the
enabling people community.
to maintain The service aims to reduce a
independence for as person’s need to be admitted
to hospital or residential care
long as possible and services by giving them the
we’re delighted to skills they need to retain their
have been awarded a quality of life; and ultimately
their independence. The
contract to work with
service is completely tailored
people across the to an individual’s need through
county to do just that. an assessment and to access it
you must be referred.
The service will be delivered
On behalf of Herefordshire by the Independence Trust,
Council, we will be delivering part of the Herefordshire
an Independent Living Housing Group, and aims to
Reablement service, which develop a new approach to
is the provision of short care enabling people to live
term intensive support for independently for longer •
5
5
Job Club gets the thumbs up from
MP Jesse Norman
Our busy and
successful Job Club
Applying for a job can be
received an extra a minefield and with most
visitor in May, when employers now using online
By coming along to Job Club
MP Jesse Norman applications, access to a
computer and the knowledge you can meet up with others
came to see how how to use it is essential. in the same situation and swap
local people were Herefordshire Housing’s Job tips and stories.
benefiting from our Club is a drop in service, open
In January 2014 we had over
support and advice. to anyone who is actively
420 people attend with 28
seeking work. It is a fun
He met with job and friendly environment;
people securing full time
employment.
seekers to discuss completely free and voluntary.
and understand the The service we provide offers The service is run at
support and advice about CV’s, Hinton Community Centre
issues and difficulties application forms, interview on Tuesdays, Wednesdays
faced when trying to techniques and is tailored to and Thursdays between
get back into work. your needs. 9am-4pm •
6
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Meet our new Painting Team!
HHL are committed
to offering tenants
great value for money
and as part of this
commitment we have
recently appointed a
new painting team.
They are part of an 8
year programme of
works for the external
improvement of homes
across Herefordshire. In
the past we’ve worked
with contractors to
deliver external works he is looking forward to meeting houses at Ingram Avenue and the
but having our own you all! The pre-decorating feedback has been very positive.
survey is completed to assess
team makes it more Glyn Cotterill commented, “The
the painting needs at properties
cost effective and saves and to see if any carpentry
tenants are all very pleased
money. that the redecorating works are
repairs are required before work
starting to take place and they
starts.
The team is led by Painting love the results. We are very
Supervisor Glyn Cotterill and The team will be working proud of the work we are carrying
consists of 1 carpenter and 5 through the programme over out to improve the community
painters. Some of you may have the next 8 years and you will and I hope that shows by the
already met Glyn (pictured centre) receive a letter detailing when quality
at a pre-decorating site survey your external painting is to take of workmanship and the care we
and others are still to meet him; place. They’re currently painting are taking” •
Download our iHome app today!
We’ve got our very requests, solve rent issues, report How to get the app in 3 easy steps,
Anti-Social Behaviour and get 1) Visit the app store
own app for your involved with upcoming events – 2) Search “Herefordshire Housing”
phone, making it even all at the touch of a button. There
3) Install the app.
easier for you to keep are really useful features designed
Alternatively if you have already
to make it easier to contact us e.g.
in touch with us. downloaded the app we’d love to
you can now take a photo of your
hear your feedback •
The app works on any smartphone repair request and send it to us!
and enables users to report repair
77
Improvement Works 2014/15
Every year we We plan the Improvement in our Home Improvements
programme annually, which Magazine, which you should
spend in excess runs from April until March. have received through the
of £10 million on If you’re due to receive an post. You can also see this on
maintaining your improvement we’ll send you our website www.hhl.org.uk
a letter letting you know
homes. We carry Over the next three months
what’s planned and who from
out most of the our team will be in touch to
(August to October) we’ll be
installing 60 new kitchens, 60
work ourselves, discuss this and support you
new bathrooms, rewiring 39
employing 72 local through the process. Details
homes and replacing windows
of all of the improvements
trades colleagues we’re completing can be found
at 30 properties across the
from carpenters to county. •
plumbers and gas
fitters.
8
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Zero tolerance to drug activity!
We have recently The 34 year old male was arrested, The tenant appeared at the
charged and at Worcester Crown County Court for various breaches
evicted a tenant of Court given a 16 month prison of his tenancy agreement and the
Herefordshire Housing, sentence, which was suspended District Judge didn’t hesitate in
following a County for 2 years. He was also ordered to awarding us ‘outright possession’
undertake 200 hours unpaid work of the property.
Court hearing where
and pay £400 towards overall
he was found guilty for Court costs.
Paula Kennedy Managing Director
said, “This case is another example
growing and cultivating
Neighbourhood Action Co- of our Neighbourhood Action
cannabis. ordinator, John Dallison said, Team carrying out effective joint
“This was a complex set up which working with our partnership
Found at the property were 32 included full irrigation systems, agencies and also sends out a
cannabis plants, with a potential silver lined walls and roof, heated clear message that we have a zero
street value of £10,350 alongside a lighting, electric fan, extractor and tolerance to drug related activities
quantity of harvested buds, with an large growing trays covering most taking place in or within the vicinity
estimated street value of £3,450. of the floor space within the loft”. of our tenants homes” •
Easter Fun
Over 50 of our residents joined us for the Easter Party which was held at
St Martin’s Church Hall. The fun began with party food followed by lots
of fun activities for all ages, which included making Easter cards, paper
chains to decorate the hall, egg and spoon races and finally an Easter egg
hunt. The adults enjoyed the activities almost as much as the children!
9
£20,000 available to help
your Community
If you had the opportunity to spend money
within your community what would you
spend it on? A specific event or project
perhaps? Well that is exactly what we would
like to ask community groups or organisations in Herefordshire.
Our Community Grant Fund 2014 is still open for applications and we would
love to hear what you would do to benefit Herefordshire Housing residents.
We have £20,000 available make up our Grant Assessment the community in Burghill with
and applications are invited for Panel (The GAP). a bench and new community
between £250 and £2,000. board and FC Cosmos with a
All successful applicants must
Larger bids of up to £5,000 sponsored kit.
have spent their grant funding
could be considered, but
by the end of March 2015, To get your application form or
smaller applications will be
so apply now – it’s not too to get more information, please
favoured.
late! You have already helped contact Audrey Gummery,
Applications are assessed by various community groups and Social Development Team on
a group of fully trained and we would love to help you, help 0300 777 4321 or email her at
experienced residents who others. We have already helped agummery@hhl.org.uk
10rise Issue 3 – Summer 2014
Confused by Computers?
Are you confused by
the internet, social
media, computers,
smartphones and
wonder what these
things called tablets
are? If so, we can
help!
In partnership with Red Spark, run at convenient times
a local training provider, we throughout the summer but
are running free IT courses spaces are limited, so book
for our tenants to help them now!
discover the benefits of using
If you own your own laptop
computers and the internet.
or tablet then please
There are 2 courses available: bring it along, if not then
don’t worry there will be a
• What can the internet do for
selection of devices for you
you?
to use.
• Confidence with computers
If you would like to attend
The courses are tailored to or for more information
offer a comprehensive and then please contact our
thorough insight into the Digital Inclusions Officer Ben
world of IT and how to stay Roberts on 0300 777 4321 or
safe online. The sessions will email: broberts@hhl.org.uk
Money Matters
Working with our residents we have developed a specialist newsletter, Money Matters, to focus on the changes
introduced by the Government around Welfare Reform. Look out for a copy with your rent statement for the
latest news, support and advice •
Want to pay your rent via your phone?
In conjunction with allpay, you can pay your rent by scanning the image shown
right using the QR reader on your smartphone, it’s as simple as that! •
11rise Issue 3 – Summer 2014
Helping you to live independently for longer
Herefordshire Careline is a If you would like to know
24-hour alarm service, which more about how the service
is connected to your home can help you or your loved
through an alarm unit linked ones then please contact
to your telephone line. In Careline on 0300 777 4321. •
times of emergency, help is
just a push of a button away.
The service gives individuals,
their families and friends the
peace of mind that help is
always available and assisting
individuals in remaining
independent for longer
in their own homes. Our
monitoring centre is manned
24 hours a day, 365 days
a year by our friendly and
helpful operators, ensuring
peace of mind.
We currently have 27,000
people across the UK
connected to the service;
with over 1000 Herefordshire
Housing tenants. The entire
service is run from our Head
Office at Legion Way office in
Hereford. Versions in other languages
There are a number of
Polish Portuguese
Telecare equipment options
Niniejszy biuletyn zawiera Este boletim informativo para
available and the service is najważniejsze informacje dotyczące os inquilinos contém informação
always tailored to individual oferty mieszkaniowej i innych importante sobre os serviços de
habitação. Se quiser que esta
need and requirements. usług oferowanych przez informação seja traduzida, por
Equipment includes alarm Herefordshire Housing. Jeśli favor telefone para 0300 777 4321.
pendants, fall detectors, pull zechcielibyście Państwo otrzymać
Lithuanian
cord alarms and minuet więcej informacji w języku polskim,
Šiame naujienraštyje yra informacijos
watches. There are many prosimy o kontakt pod numerem
apie gyvenamojo būsto paslaugas. Jeigu
telefonu: 0300 777 4321.
more telecare equipment norite gauti šios informacijos vertimą,
items available. Russian skambinkite tel. 0300 777 4321.
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Head Office
> Herefordshire Housing Ltd, Legion Way, Hereford HR1 1LN
> Telephone 0300 777 4321 > Email info@hhl.org.uk > Website www.hhl.org.uk
> Registered Charity Number 1105907 > Registered with the Homes and Communities Agency Number LH4353 > Registered in England Number 4221587You can also read
