Exhibitor Manual for the EduCanada Tour in Latin America 2019
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Exhibitor Manual for the EduCanada Tour in Latin America 2019 We are delighted that you have chosen to exhibit at the EduCanada Fairs in Latin America. In this manual you will find all the information you need about booking your accommodation, your flights, shipping your materials, creating your online profile in advance and enhancing your presence while you are at the fairs. Please do take the time to read through all the information to ensure that you have everything you need prior to your arrival. Should you have any queries, please do not hesitate to get in touch with us and we will be happy to assist you. We look forward to meeting you! 1
Table of Contents Essential Information ........................................................................................................................................ 3 General Logistics ............................................................................................................................................... 5 Event Hotels / Locations....................................................................................................................................... 5 Booths/Tables ...................................................................................................................................................... 6 Event Itinerary .................................................................................................................................................. 9 Accommodations, Flights and Transportation ............................................................................................... 12 Accommodations ............................................................................................................................................... 12 Recommended Flights ........................................................................................................................................ 14 Weight Restrictions ............................................................................................................................................ 15 Airports .............................................................................................................................................................. 15 Visas ................................................................................................................................................................ 17 Travel Tips ....................................................................................................................................................... 18 Shipping Materials .......................................................................................................................................... 21 Shipping materials basics ................................................................................................................................... 21 Download Shipping labels .................................................................................................................................. 21 General Shipping Recommendations ............................................................................................................ 22 Shipping to Chile ................................................................................................................................................ 22 Shipping to Peru ................................................................................................................................................. 23 Shipping to Ecuador ........................................................................................................................................... 23 Shipping to Panama ........................................................................................................................................... 24 Shipping to Colombia ......................................................................................................................................... 24 Print locally ..................................................................................................................................................... 25 Fair Rules ......................................................................................................................................................... 26 Agent Guidelines ................................................................................................................................................ 27 Promote the Fair ............................................................................................................................................. 28 2
Essential Information This section contains a brief summary of this event’s main details. Event Registration Any changes to your fair registration - participation, translator/stand, assistants, etc. - can be made through you by contacting you FPP EDU Media representative. Exhibitor Checklist Complete your profile on EduFindMe.com (this profile will then be displayed on the student website at www.educanadafair.com) Inform us of the name of the representative of your institution to prepare accreditation badges accordingly Book your accommodation and flights Prepare your visa requests for Latin America Ship your materials, track them and send us the tracking numbers Contact us regarding additional requirements Important Contacts If you have any questions on the opportunities and potential of the markets for your institution, please do not hesitate to contact the Trade Commissioners responsible for education: Chile: Priscilla Lopez Priscilla.Lopez@international.gc.ca Colombia: Magali Boffet Magali.Boffet@international.gc.ca Panama: Ross Firla ross.firla@international.gc.ca Peru: Diego Urbina diego.urbina@international.gc.ca Ecuador: Veronica Fierro veronica.fierro@international.gc.ca The following FPP staff will be joining you on the upcoming tour. If you need any assistance during the events they will be more than happy to help. Santiago, Lima, Panama City Sebastian Fernandes - Vice President of Global Operations + 54 9 11 6042 3377 (WhatsApp) - s.fernandes@fppedu.media Jack Townsend - Business Development Manager +44 781 789 3643 (WhatsApp) - j.townsend@fppedu.media Anabel Krenz - Logistics & Operations Manager for Latin America & Europe +54 911 3437 4038 (WhatsApp) - a.krenz@fppedu.media 3
Bogota, Cali, Medellin Sebastian Fernandes - Vice President of Global Operations + 54 9 11 6042 3377 (WhatsApp) - s.fernandes@fppedu.media Jack Townsend - Business Development Manager +44 781 789 3643 (WhatsApp) - j.townsend@fppedu.media Anabel Krenz - Logistics & Operations Manager for Latin America & Europe +54 911 3437 4038 (WhatsApp) - a.krenz@fppedu.media James Ryan - Assistant Marketing Manager +44 740 060 9508 (WhatsApp) - j.ryan@fppedu.media Quito, Guayaquil Jack Townsend - Business Development Manager +44 781 789 3643 (WhatsApp) - j.townsend@fppedu.media James Ryan - Assistant Marketing Manager +44 740 060 9508 (WhatsApp) - j.ryan@fppedu.media Breno Ramos - Online Marketing Manager +55 11 97167-8566 (WhatsApp) - b.ramos@fppedu.media 4
General Logistics Event Hotels / Locations These are the event venues. For accommodations, please see further below. Santiago, Chile Lima, Peru Hotel InterContinental Santiago Hotel Swissotel Avenida Vitacura 2885, Las Condes Av. Santo Toribio 173 Vía Central 150, Centro Santiago, Chile Empresarial Real, San Isidro, Lima, Peru Telephone: +56 2 2394 2000 Telephone: +51 1 4443764 Panama City, Panamá Bogota, Colombia Hotel W Panama Ágora Bogotá Centro de Convenciones Calle 50 & Calle Aquilino de la Guardia Avenida la Esperanza (Calle 24) #38-47 Panama City, Panamá Bogota, Colombia Telephone: +507 302-7555 Telephone: +57 1 381000/30 Cali, Colombia Medellin, Colômbia Hotel InterContinental Cali Centro de Eventos El Tesoro Carrera 2 # 1-60, Cali, Valle del Cauca Loma El Tesoro con Transversal Superior Cali, Colombia Carrera 25A # 1A Sur – 45, Medellin, Colombia Telephone: +57 1 800 0523111 Telephone: +574 321 1010 *Convention center is attached to the shopping mail Quito, Equador Guayaquil, Equador Hotel Hilton Colon Quito Hotel Sheraton Guayaquil Av. Amazonas 1914 y Patria Plaza del Sol Avenida, Joaquín José Orrantia Quito, Equador González, 090513 Telephone: +593 2 382 8300 Guayaquil, Equador Telephone: +593 4-370-7070 5
Booths/Tables Fair setup varies from city to city. Some cities have booths with tables inside, while others have tables without a booth. In all cities, exhibitors are provided with: - One table and four chairs. - One electricity outlet. - WiFi connection. Cities with Tables: banners, it is advised to bring freestanding - Santiago mounting equipment. - Panama City Cities with Booths: - Quito - Lima (6sq meters: 3 x 2 meters) - Guayaquil - Bogota (6sq meters: 3 x 2 meters) - Medellin (6sq meters: 3 x 2 meters) On average, there is 1 meter (3 ft / 3.4 in) of - Cali (6sq meters: 3 x 2 meters) space around the outside of each table. Each in-line booth has 7 panels, 3 back panels *All venues request that materials should not be and 2 on each side. attached to walls. To display materials, such as Corner booths have 5 panels, 3 back panels and 2 on one side. 6
Visible area per panel: Lima: 95 cm width x 240 cm height. Bogota: 96.5 cm width x 231 cm height. Medellin: 96.5 cm width x 231 cm height. Cali: 100 cm width x 240 cm height. Some cities have one table and four chairs, while others have one counter and two stools. Customize your Booth: Booths may be customized with printed panels as shown in the pictures below. Each panel is USD 140. An in-line booth has 7 panels. A corner booth has 5 panels. If you are interested, please contact your FPP representative, or write to talkto@fppedu.media. Event Halls Event halls will open three hours before the start of each fair for exhibitors to set up display materials. If you have requested a translator or stand assistant, they will arrive half an hour before the start of each student fair to meet and talk with their institution representatives. Food and Drinks Coffee, tea, water and light snacks are available to institution representatives and their assistants during the events. Lunch is not provided. Exhibitor badges are required to enter the coffee break area. Exhibitors are not permitted to distribute food or drinks to attending students. Marketing Materials Materials shipped using the instructions provided below will be delivered to your table prior to the opening of the fair. All marketing and display materials are to be provided by the exhibiting institution. No promotional material from education agents, including but not limited to, business cards, flyers, brochures, swag or apparel shall be used, displayed or distributed at the booth/table or at the event. Promotional material will be limited to material supplied by the brand eligible institution. 7
Display of Materials Event venues request that materials should not be attached to walls but rather displayed on your table. Some venues allow hanging materials on the walls as long as they don’t damage the surface. Tacks, tape, etc. are not provided. To display materials, such as banners, it is advised to bring freestanding mounting equipment. Seminar Rooms Seminar rooms are located near the event hall and include an LCD projector, screen, laptop and sound system. FPP staff will be at the exhibitor's booth 10 minutes before the presentation to collect the presenter. Exhibitors should bring their presentations on a pen drive. If audio for videos is required, please let your FPP representative know in advance, as some venues require prior notice. Punctuality Opening of fairs have been delayed in the past sometimes due to some institutions that were not ready on time. To prevent this situation, we strongly recommend exhibitors to set up as early as possible, at least one hour before the events. Setting up early avoids delays at the start of the event and/or setting up while students are entering the room, which may give an unprofessional image to both the event and your institution. Material Safety It is important to keep a close watch on all your valuables during the student fairs especially when there is high traffic. Do not leave electronic devices such as laptops, iPads and mobile phones unattended at your booth. FPP EDU Media recommend using locks with laptops. FPP EDU Media will not be responsible for any lost/stolen laptops or devices. Power, Internet Connections and Audio Visual Equipment Electrical outlets and internet are included and will be available upon your arrival at the fairs. Additional equipment can be arranged for each exhibiting institution upon request and will carry an additional cost. For any request please write to educanada@fppedu.media Check the Travel Tips section and please bring your own international power adapter, as we will not be able to provide one. 8
Event Itinerary **Some activities may change. Sunday, September 1 - Santiago Fair 11am: Event hall opened for set up 1pm: Fair prep session: install, setup and learn how to use FPP fair technology - https://vimeo.com/160160864 1.30pm: Translators/stand assistants arrive and are available to talk with representatives 2pm to 7pm: EduCanada Fair Monday, September 2 - Networking Event + High School Visit + Santiago to Lima 8:00 to 12noon: Networking Event at DoubleTree Hotel 12:20am - Departure from InterContiental Hotel to Pedro de Valdivia High School 12:45pm to 2:30pm - School Visit – Presentations and Mini fair 2:30pm - Departure from Pedro de Valdivia High School to Airport or back to the Hotel Afternoon travel to Lima Tuesday, September 3 - Networking Event + Lima Fair 8am to 12noon: Networking Event in Lima 12noon: Event hall opened for set up 2.30pm: Translators/stand assistants arrive and are available to talk with representatives 3pm to 8pm: EduCanada Fair Wednesday, September 4 - Lima to Panama + Evening Networking Reception Morning Travel Day 1pm to 4:30pm: BBY Information Session - Embassy 7pm to 10:30pm: Networking Reception in Panama - W Panama Hotel Thursday, September 5 - Market Briefing + Matchmaking Event + Panama City Fair 8am to 9:35am: Market Presentations 9:50am to 11am: Presentation by IFARHU, MEDUCA AND SENACYT 11am to 1:30pm: B2B with Canadian institutions 12noon: Event hall opened for set up 2.30pm: Translators/stand assistants arrive and are available to talk with representatives 3pm to 8pm: EduCanada Fair Friday, September 6 - School Visit + Panama City to Bogota 8:15am: departure form W Hotel to Metropolitan School of Panama 8:45am to 9am: Arrival and Setup 9am to 11am: Mini fair 11:00am to 11:15am: Wrap up and departure 11:45am aprox: Arrival back to W hotel Afternoon travel to Bogota 9
Saturday, September 7 - Bogota Fair 11am: Event hall opened for set up 1.30pm: Translators/stand assistants arrive and are available to talk with representatives 2pm to 7pm: EduCanada Fair Sunday, September 8 - Bogota Fair 12noon: Event hall opened for set up 1.30pm: Translators/stand assistants arrive and are available to talk with representatives 2pm to 7pm: EduCanada Fair Monday, September 9 - Matchmaking Event + Bogota to Cali 10:30am to 12noon: Matchmaking Event at the hotel Hilton Bogota Corferias Afternoon travel to Cali Tuesday, September 10 - High School Visit + Cali Fair 7:20am: Departure from Hotel InterContinental Cali to Colegio Jefferson 8am to 8:30am: Arrival and set up 8:30am to 9:45am: Mini-fair 9:45am to 10am: Wrap up and departure back to the hotel 10:30am approx.: Arrival at InterContinental Cali 12noon: Event hall opened for set up 2.30pm: Translators/stand assistants arrive and are available to talk with representatives 3pm to 8pm: EduCanada Fair Wednesday, September 11 - Cali to Medellin Travel day Thursday, September 12 - High School Visit + Medellin Fair 7:45am: Departure from Novotel Medellin El Tesoro (Ex Atton) to Colegio Canadiense 8:45am: Arrival and set up 9am to 10:45am: School Visit - Presentation and Mini-fair 10:45am to 11am: Wrap up and departure back to the hotel 11:45am approx.: Arrival at Novotel Medellin El Tesoro (Ex Atton) 12noon: Event hall opened for set up 2.30pm: Translators/stand assistants arrive and are available to talk with representatives 3pm to 8pm: EduCanada Fair Friday, September 13 - Medellin to Quito Travel Day Saturday, September 14 - Quito Fair 11am: Event hall opened for set up 1.30pm: Translators/stand assistants arrive and are available to talk with representatives 2pm to 7pm: EduCanada Fair 10
Monday, September 16 - Networking Event + Guayaquil Fair Morning travel to Guayaquil 12noon to 2pm: Networking Event in Guayaquil 12noon: Event hall opened for set up 2.30pm: Translators/stand assistants arrive and are available to talk with representatives 3pm to 8pm: EduCanada Fair 11
Accommodations, Flights and Transportation Accommodations Recommended hotels and booking links are listed below to help you plan your trip. Although some of these rates are agreed between FPP and the hotels, it may be possible to find better rates online via different websites or online travel agencies. We recommend comparing the hotel prices on websites such as trivago.com, kayak.com and booking.com. Santiago (Event Venue) Hotel InterContinental Santiago Agreed rate: USD 120 This is an agreed rate for a single occupancy with breakfast, wifi and taxes included. To book your room, please contact sebastian.houlne@interconti.cl Subject: FPPEDU Subject to availability. www.ihg.com/intercontinental/hotels/us/es/santiago/sclha/hoteldetail Lima (Event Venue) Hotel Swissotel Agreed rate: USD 200 This is an agreed rate for a single occupancy with breakfast, wifi and taxes included. To book your room, please contact reservations.lima@swissotel.com. Subject: FPP EDU MEDIA Subject to availability. Book before August 6. www.swissotel.com/EN/Destinations/Peru/Swissotel+Lima/Hotel+Home/Hotel+Description Panama City (Event Venue) Hotel W Panama Agreed rate: USD $ 160 This is an agreed rate for a single occupancy with breakfast, wifi and taxes included. To book your room, please contact Crisbeth.Sanchez@marriott.com/ Aisha.Barnes@whotelsworldwide.com Subject: FERIA FPP EDU MEDIA Subject to availability. https://www.marriott.com/hotels/travel/ptywh-w-panama/ Bogota Hilton Bogota Corferias Convention Center Agreed rate: USD $ 120 This is an agreed rate for a single occupancy with breakfast, wifi and taxes included. To book your room, please click https://www.hilton.com/en/hi/groups/personalized/B/BOGCCHH-GEDUB- 20190906/index.jhtml?WT.mc_id=POG Subject to availability. Book before August 30. https://www3.hilton.com/en/hotels/colombia/hilton-bogota-corferias-BOGCCHH/index.html 12
Cali (Event Venue) Hotel Estelar Intercontinental Agreed rate: USD $ 110 This is an agreed rate for a single occupancy with breakfast, wifi and taxes included. To book your room, please contact iccali.reservas@ihg.com CODE: 2730862 Subject to availability and change in the exchange rate. https://www.hotelesestelar.com/en/hotel/intercontinental-cali- 0?gclid=Cj0KCQjwl6LoBRDqARIsABllMSb5UnkIIroQvy81t4Uod_rrC__FTqQ7vwIGmSc3XFiqsz B-sYhL3toaAmdsEALw_wcB Medellin Atton El Tesoro Agreed rate: USD $ 100 This is an agreed rate for a single occupancy with breakfast, wifi and taxes included. To book your room, please contact jbaezg@atton.com/ jcarlosg@atton.com Subject: EDUEXPO-EduCanada Subject to availability. https://www.atton.com/en/hoteles/atton-el- tesoro/?gclid=CjwKCAjwhLHaBRAGEiwAHCgG3mt0OaiD3BX7DT2JK5ddGd45hCSg8m9r66zT DwAwsU-iEXBGCuKbIBoCJAoQAvD_BwE Quito (Event Venue) Hotel Hilton Colon Quito Agreed rate: USD $ 160 This is an agreed rate for a single occupancy with breakfast, wifi and taxes included. To book your room, please contact Valeria.Leon@hiltoncolon.com. Subject: EDUEXPO-EduCanada Subject to availability. www3.hilton.com/en/hotels/ecuador/hilton-colon-quito-QUIHIHF/index.html Guayaquil (Event Venue) Hotel Sheraton Guayaquil Agreed rate: USD $ 140 This is an agreed rate for a single occupancy with breakfast, wifi and taxes included. To book your room, please contact fernanda.grijalva@sheratonguayaquil.com/ reservas@sheratonguayaquil.com Subject: EDUEXPO-EduCanada Subject to availability. https://www.marriott.com/hotels/travel/gyesi-sheraton-guayaquil-hotel 13
Recommended Flights Recommended flights and booking links are listed below to help you plan your trip. We recommend comparing flight prices on websites such as skyscanner.net or kayak.com. Temporary closure of Guayaquil airport in Ecuador. Please be informed that the José Joaquín de Olmedo International Airport (GYE), Ecuador will be closed from Saturday to Monday (00:00 Saturday until 08:00 AM on Monday), for 4 continuous weekends from August 31 to Monday September 23, 2019, due to maintenance work on the runway, therefore, the entire operation from / to Guayaquil will be suspended on the aforementioned dates and times. Santiago to Lima - September 2 LATAM Airlines - Flight Flight 2364 Departure: 6.15pm - SCL Arrival: 9.10pm - LIM www.latam.com Lima to Panama- September 4 Copa Airlines - Flight Flight 760 Departure: 1.37pm - LIM Arrival: 5.22pm - PTY www.copaair.com Panama to Bogota - September 6 Copa Airlines - Flight Flight 629 Departure: 6.31pm - PTY Arrival: 8.07pm - BOG www.copaair.com Bogota to Cali - September 9 Avianca Airlines - Flight Flight 9211 Departure: 7.05pm - BOG Arrival: 8.10pm - CLO www.avianca.com Cali to Medellin - September 11 Avianca Airlines - Flight Flight 8410 Departure: 10.23am - CLO Arrival: 11.15am - MDE www.avianca.com Medellin to Quito - 1 stop in PTY - September 13 Copa Airlines - Flight Flight 649 & 159 Departure: 1.08pm - MDE Arrival: 5.31pm - UIO www.copaair.com 14
Quito to Guayaquil - September 16 LATAM Airlines - Flight Flight 1411 Departure: 7.57am - UIO Arrival: 8.49am - GYE www.latam.com Weight Restrictions Please be aware that all international airlines have their own weight restrictions. For the international flights to and from your destination, please check with your airline beforehand as to what these weight restrictions may be. Within Latin America, we usually fly LATAM, Copa and Avianca. Weight restrictions are as follows: LATAM - weight allowance - excess weight charges COPA - weight allowance - excess weight charges AVIANCA - weight allowance - excess weight charges Airports The following information will give you an approximate idea of the distance and time you need to get from the airport to the event venue. General information for all airports and ground transportation are listed below. SCL - Santiago, Chile Comodoro Arturo Merino Benítez International Airport Distance from Event Venue / Hotel: 9 km Cost of Taxi from Airport to Event Venue / Hotel: approx. USD 25 (approx. CLP 18.000) Duration of Taxi from Airport to Event Venue / Hotel: 15 minutes LIM - Lima, Peru Jorge Chávez International Airport Distance from Event Venue / Hotel: 19 km Cost of Taxi from Airport to Event Venue / Hotel: approx. USD 35 (approx. PEN 115) Duration of Taxi from Airport to Event Venue / Hotel: 40 minutes PTY - Panama City, Panama Tocumen International Airport Distance from Event Venue / Hotel: 30 km Cost of Taxi from Airport to Event Venue / Hotel: approx. USD 40 Duration of Taxi from Airport to Event Venue / Hotel: 40 minutes 15
BOG - Bogota, Colombia El Dorado International Airport Distance from Event Venue / Hotel: 17 km Cost of Taxi from Airport to Event Venue / Hotel: approx. USD 20 (approx. COP 60.000) Duration of Taxi from Airport to Event Venue / Hotel: 34 minutes Note: We recommend to take a taxi from the counter at the arrivals area. Uber does not work very well to depart from the airport, meeting points are confusing and normally drivers are blocked from collecting passengers. CLO - Cali, Colombia Alfonso Bonilla Aragon International Airport Distance from Event Venue / Hotel: 20 km Cost of Taxi from Airport to Event Venue / Hotel: approx. USD 20 (approx. COP 60.000) Duration of Taxi from Airport to Event Venue / Hotel: 35 minutes MDE - Medellin, Colombia Jose María Cordoba International Airport Distance from Event Venue / Hotel: 40 km Cost of Taxi from Airport to Event Venue / Hotel: approx. USD 30 (approx. COP 90.000) Duration of Taxi from Airport to Event Venue / Hotel: 60 minutes UIO - Quito, Ecuador Mariscal Sucre International Airport Distance from Event Venue / Hotel: 40 km Cost of Taxi from Airport to Event Venue / Hotel: approx. USD 40 Duration of Taxi from Airport to Event Venue / Hotel: 60 minutes GYE - Guayaquil, Ecuador José Joaquín de Olmedo International Airport Distance from Event Venue / Hotel: 5 km Duration of Taxi from Airport to Event Venue / Hotel: 10 minutes Cost of Taxi from Airport to Event Venue / Hotel: approx. USD 10 16
Visas Visa for Latin America Canadians DO NOT require a visa to enter Colombia, Panama, Chile, Ecuador & Peru. All institution representatives are encouraged to consult their travel agents and/or official sources at all times in regards to visas. For those requiring a visa we recommend obtaining a business visa. If you need a letter to support your application, please contact your FPP representative or write to talkto@fppedu.media 17
Travel Tips Climate You can check weather forecast and average temperature information at the World Weather Information Service website: Country City Link Panama Panama City www.worldweather.org/en/city.html?cityId=1221 Ecuador Guayaquil www.worldweather.org/en/city.html?cityId=2048 Ecuador Quito www.worldweather.org/en/city.html?cityId=291 Colombia Bogota www.worldweather.org/en/city.html?cityId=157 Colombia Cali www.worldweather.org/en/city.html?cityId=158 Colombia Medellin www.worldweather.org/en/city.html?cityId=159 Chile Santiago www.worldweather.org/en/city.html?cityId=103 Peru Lima www.worldweather.org/en/city.html?cityId=108 Currency Credit cards and ATM cards offer the best exchange rates, and are recommended as a safer, more economical alternative to carrying large amounts of cash. However, upon initial arrival, it may be useful to have some cash available to pay for transportation, food, etc. USD can be exchanged at all airports. Country Currency CAD USD Panama US Dollar (USD) CAD - USD 1 USD = 1 USD Colombia Peso (COP) CAD - COP USD - COP Ecuador US Dollar (USD) CAD - USD 1 USD = 1 USD Peru Sol (PEN) CAD - PEN USD - PEN Chile Peso (CLP) CAD - CLP USD - CLP Voltage Most hotels will provide adapters and transformers if needed. Laptop adapters commonly accept any voltage and frequency. We recommend travelling with an international power adapter such as this. Country Voltage Colombia 110 Panama 110 Chile 220 Ecuador 110 Peru 220 18
Type A & B are the standard sockets in Panama, Colombia & Ecuador. Type A & C are the standard sockets in Peru. Type C & L are the standard sockets in Chile. Security You are responsible for your personal safety abroad. The Government of Canada urges Canadians to exercise a high degree of caution at all times. The Government of Canada takes the safety and security of Canadians abroad very seriously and provides credible and timely information in its Travel Advice. We highly recommend you check the “Country Travel Advise” pages for updates: Chile: travel.gc.ca/destinations/chile Peru: travel.gc.ca/destinations/peru Ecuador: travel.gc.ca/destinations/ecuador Panama: travel.gc.ca/destinations/panama Colombia: travel.gc.ca/destinations/colombia Registration of Canadian Abroad: travel.gc.ca/travelling/registration This service is offered in order to communicate with Canadians abroad and to provide them with assistance in case of an emergency. Please register yourself before travelling abroad. 19
Vaccination As the yellow fever requirements are always changing, FPP recommends that everyone traveling to Latin America take the yellow fever shot and carry with you the Yellow Fever International Certificate. FPP recommend stapling the Certificate of Vaccination to your passport. Check vaccination information from the World Health Organization and the International Air Transport Association (IATA). Medical insurance We recommend you arrange for medical insurance prior to your departure. Medication Different sorts of medication can be found in pharmacies but we recommend you bring adequate supplies of your own medication. 20
Shipping Materials Shipping materials basics Before shipping your material: - Please read the shipping section carefully, and follow the recommendations. - Fill-in the shipping labels before printing. - You must put a label on each item you are shipping. - IMPORTANT: Make sure you inform your international courier that all fees and custom taxes are payable by the sender, and not the recipient, (called DDP - Delivery Duty Paid). If custom taxes are to be charged to the recipient your boxes may be rejected. After shipping your material: - Provide the tracking number to the representative(s) that will be exhibiting at the Fair. - Track your shipments and sign-up for your courier's automatic alerts. - Check on the status of your shipment, and inform your FPP representative of any concerns. Having no materials will affect your recruitment Shipping materials can, at times, be problematic and lead to delays. Being at a student fair without brochures or promotional materials will affect your outcome from the fair and the branding of your institution. These recommendations are based on the information provided by FedEX, UPS, DHL and customs representatives. WE ENCOURAGE YOU TO CAREFULLY READ THE RECOMMENDATIONS ON HOW TO SHIP MATERIALS AND TO USE THE LABELS WE PROVIDE. DISREGARDING THESE RECOMMENDATIONS MAY RESULT IN DELAYS, LOSS OF PACKAGES AND ATTENDANCE WITHOUT MATERIALS. The following is a comprehensive guide to help you know what you can do to ensure that your materials arrive at the events without any problems. Shipping materials to events and any associated costs are the sole responsibility of the exhibiting institution. Download Shipping labels Download shipping labels here: https://www.fppedu.media/public/pdfs/2019-2/ShippingLabelsLatamEduCanada201902.pdf These labels MUST be attached visibly to all shipped boxes. Make sure you fill-in the details before printing. 21
General Shipping Recommendations 1. Always carry one set of materials in your baggage. 2. IMPORTANT: Make sure you inform your international courier that all fees and custom taxes are payable by the sender, and not the recipient, (called DDP - Delivery Duty Paid). If any taxes are to be charged to the recipient your boxes may be rejected. Shipping of materials to events and any associated costs are the sole responsibility of the exhibiting institution. 3. Ship two to three weeks before the start of each event. Please do not send materials more than three weeks prior to event commencement. If materials arrive more than two weeks prior, the recipients reserve the right to reject them. 4. Make sure you fill-in the details before printing the labels. Please write the name of the institution, contact person, phone number and country, to help identify the owner of each package. These labels also help to distinguish our event packages from other packages. Incorrectly labelled boxes are more likely to be misplaced and potentially lost. 5. Do not insure your packages. Insured packages are subject to customs controls, which result in delays. 6. Always include the original commercial invoice, detailing the exact content of the package, and avoid using general terms in the content description. 7. Do not declare a value of zero. A certain value must be declared for every package sent. A value of zero or a very low value will likely result in boxes being sent for more customs checks and possible delays. 8. Track your shipment. All couriers provide a tracking number, so you can keep an eye on your shipment by accessing the courier’s website. Most couriers offer the possibility to sign-up for updates. Check the status of your shipment and inform us immediately of any concerns. Spotting a customs problem in advance may help expedite the delivery if action is taken. An unreported customs problem may result in undelivered materials and extra fees. 9. Inform your representative(s). Provide the tracking number to the representative(s) that will be at the Fair. A missing package is most easily found, when the tracking number is quickly provided. In the event of any problems, please contact your FPP representative or: Anabel Krenz - Logistics & Operations Manager Phone: +54 911 3437 4038 (WhatsApp) Email: a.krenz@fppedu.media 22
Shipping to Chile 1. Never exceed 50 kg (110 lb), any shipment exceeding this limit will be considered as an importation of goods and it will be impossible for FPP Edu-Media to take them out of customs. If you want to send more than this limit, do it separately, waiting at least 4 days between one shipment and another. 2. Never exceed USD 500 on the declared value, any shipment exceeding this limit will be considered as the same situation explained in item 1. 3. Complete and correct information of the recipient is needed, complete address, telephone no. and contact person. 4. Always include the original invoice. Any material sent to Chile should be described specifically, avoiding the use of general terms. 5. Never declare 0 value, a certain value must be declared for every package sent to Chile. 6. When declaring value for brochures, estimate between USD 5 to USD 10 per kg (2.2 lb) of printed papers. 7. For other materials, declare the real value of the goods. 8. There are no formal restrictions for size, although standard box sizes and weight should be respected. Shipping to Peru 1. Never exceed 50 kg (110 lb), any shipment exceeding this limit will be considered as an importation of goods and it will be impossible for FPP EDU Media to take them out of customs. If you want to send more than this limit, do it separately, waiting at least 4 days between one shipment and another. 2. Never exceed USD 1000 on the declared value, any shipment exceeding this limit will be considered as the same situation explained in item 1. 3. Complete and correct information of the recipient is needed, complete address, telephone no., contact person and the RUC number, this number is a legal identification of companies in Peru and it's used for taxes purposes. 4. Always include the original invoice. Any material sent to Peru should be described specifically, avoiding the use of general terms. 5. Never declare 0 value, a certain value must be declared for every package sent to Peru. 6. When declaring value for brochures, Peruvian Customs estimates an average of USD 8 per kg (2.2 lb) of printed papers. 7. For other materials, declare the real value of the goods. 8. Do not send brochures or flyers that contain the map of Peru, any brochure with the Peruvian Map is subject to further bureaucracy, and will be impossible to get it out of customs. 9. Avoid sending CDs or DVDs to Peru by post, especially containing software, as they are inspected and are subject to additional taxes and documentation which may cause delay. 10. There are no formal restrictions for weight or size, although standard box sizes and weight should be respected. 23
Shipping to Ecuador Unfortunately, since 2013 there are heavy restrictions on printed matter being shipped to Ecuador. We recommend not to ship materials, but either travel with them as luggage, or print locally. The art 55 of the "Reglamento General de la Ley Orgánica de Comunicación" forbids the importation of promotional material such as catalogs, magazines, agendas, etc. FPP EDU Media can help with printing locally, let us know and we'll be glad to help you to overcome these customs restrictions. If you decide to ship, we recommend sending very small packages (preferably envelopes). Shipping to Panama 1. Never exceed 50 kg (110 lb), any shipment exceeding this limit will be considered as an importation of goods and it will be impossible for FPP EDU Media to take them out of customs. If you want to send more than this limit, do it separately, waiting at least 4 days between one shipment and another. 2. The shipment must not exceed these measurements - length 118cms (46in), width 88cms (35in), height 120cms (47in). 3. Never exceed USD 1000 on the declared value, any shipment exceeding this limit will be considered as the same situation explained in item 1. 4. Complete and correct information of the recipient is needed, complete address, telephone No. and contact person. 5. Always include the original invoice. Any material sent to Mexico should be described specifically, avoiding the use of general terms. 6. Never declare 0 value, a certain value must be declared for every package sent to Panama. 7. When declaring value for brochures, estimate between USD 2 to USD 5 per kg (2.2 lb) of printed papers. Shipping to Colombia 1. Never exceed 20 kg (44 lb), any shipment exceeding this limit will be considered as an importation of goods and it will be impossible for FPP EDU Media to take them out of customs. If you want to send more than this limit, do it separately, waiting at least 4 days between one shipment and another. Another alternative is using different couriers, but if by any means the packages coming from the same sender are grouped together in the Colombian customs, they will be considered as one and the weight will be combined. 2. Never exceed USD 1000 on the declared value, any shipment exceeding this limit will be considered as the same situation explained in item 1. 3. Do not ship more than 5 boxes/packages under the same tracking number, any shipment exceeding this limit will be considered as the same situation explained in item 1. 4. Complete and correct information of the recipient is needed, complete address, telephone No and contact person. 5. Never declare 0 value, a certain value must be declared for every package sent to Colombia. 6. When declaring value for brochures, estimate between USD 3 to USD 8 per kg (2.2 lb) of printed papers. 7. For other materials, declare the real value of the goods. 8. Avoid sending T-Shirts or any type of fabric. It's best to take the table cloth with your baggage. 24
Print locally Please find below the contact details of local printers, that FPP have used in the past, if you wish to print locally. When prepared, please ask the local printer to deliver your material using the labels in the Shipping Materials section. Chile Ecuador Company: Larrea Marca Digital Company: Elen Graphics Address: Avda Quilín Sur 1677,Comuna de Address: Versalles N19-17 y Portoviejo, Quito Macul, Santiago de Chile Contact : María Elena León A. Contact : Liliana Arias Tel: +593 2 3215048 Tel: +56 2 2327 2917 E-mail: malena_7507@hotmail.com E-mail: liliana@larreamarcadigital.cl Panama Colombia Company: Impresora Ogemi Company: Benjamín Caicedo Address: Vía Fernández de Córdoba, Edif. Address: Carrera 80 B Bis No. 22 C 80 Marie Anne, Local No5, Panamá (Barrio Modelia), Bogotá Contact : Carlos Quero Contact : Benjamín Caicedo Tel: +507 202 1010 Tel: +57 300 2158 605 E-mail: cquero@impresoraogemi.com.pa E-mail: benjamin.caicedo@hotmail.com Peru Company: Viasadeva Address: Jr. Ica 242 Of. 715, Lima Contact : María Velit Tel: +51 1 4265685 E-mail: viasadeva@hotmail.com 25
Fair Rules These rules aim to facilitate a better fair for all exhibitors and must be respected at all times. They are included in the Terms & Conditions agreed to at the time of registration. Exhibitors breaking these rules will be notified by a staff member. If the exhibitor is deemed to be continually and intentionally breaking these rules, the offending exhibitor will be asked to leave the premises without refund. Space Each exhibitor shall occupy the space allocated to him exclusively. The exhibitor should not invade the space of other exhibitors. The exhibitor may not assign, sublet, transfer the space or grant licenses in respect of any part of the space allotted to him/her nor, may s/he advertise firms who are not a party to the contract. Maximum number of people The maximum number of representatives for a single booth/table is five people. The organizers may accept more than four names for the purposes of badge-creation, but no more than five people should be at a single booth/table at the same time. If the customer would like to bring more than four representatives, a larger space should be contracted. Flyer or material distribution Exhibitors shall not distribute materials or flyers outside of their allocated space. Distributing flyers, placing banners or any signage outside of the allocated booth/table is not permitted. Scanning students Scanning students can only be done at each exhibitor’s booth/table, or at seminar rooms during the institution's seminar. Scanning students in any other place is not permitted. Smoking, food and drinks Smoking is not permitted at any of our Fairs. The distribution of food or drinks to attending students is not permitted. Damages to premises or materials Exhibitors are responsible for any damage caused to the premises, furniture and any other materials provided to them. Timing All exhibitors should be ready at their booth at the fair start time. They should not leave until the fair has concluded. Empty booths provide an unprofessional image of both the event and your institution. 26
Agent Guidelines 2019 Edu-Canada Latin America TourGuidelines for participation by education agents representing a Canadian institution This document defines the rules for education agents participating in the events part of the 2019 EduCanada Tour in Latin America. These parameters are intended to ensure the integrity of the EduCanada brand and the participating institutions. 1) No agent can register for a fair. If a Canadian institution (or school board) delegates an agent to participate, they must advise so in the online registration. This applies if a Canadian institution invites an agent to assist them at the fair. 2) Education agents assisting Canadian institutions at the fair shall not advertise their own services on any of the booth/ table decorations. Only the name of the Canadian institution shall be displayed on the signage. 3) No promotional material from agents, including but not limited to, business cards, flyers, and brochures, shall be displayed or distributed at the booth/table. Promotional material will be limited to material supplied by the Canadian institution. 4) Promotional material from non-participating schools or non-Canadian educational jurisdictions is strictly forbidden. 5) Canadian institutions that are represented by their local agent or that invite their local agent to assist them at the fairs are required to ensure that agents fully adhere to these guidelines. 6) The Embassy or High Commission of Canada in the country reserves the right to remove a local agent from a fair if they do not comply with the rules laid out in this document. 27
Promote the Fair You may like to enhance your participation at the events by making your contacts aware that you will be available to talk with them at the EduCanada fairs in Latin America. As you may be aware, FPP EDU Media is our corporate name but not the name that students know us by. For this event, when speaking with students, we ask that you refer to the events as EduCanada Fairs. The website that you can forward to your contacts is: www.educanadafair.com/seeyouinlatinamerica. To make it easier for you, we have provided suggested texts and images you may want to use to promote your participation at the fairs. Social Media Posts Join us at the #EduCanada Fairs in Latin America 2019 in just a few days. Santiago - Lima - Panama - Bogota - Cali - Medellin - Quito - Guayaquil. Chat with our representatives and learn more about opportunities to Study in Canada at (Your University)! Register Online: www.educanadafair.com/seeyouinlatinamerica See you soon! Images for Facebook/Twitter/Instagram download at: HTML Email Emails are usually efficient and effective. A message to your database could greatly increase the number of students registering for the event that are specifically interested in speaking with you. Join us at the #EduCanada Fairs in Latin America 2019 in just a few days. Santiago - Lima - Panama - Bogota - Cali - Medellin - Quito - Guayaquil. Chat with our representatives and learn more about opportunities to Study in Canada at (Your University)! Register Online: www.educanadafair.com/seeyouinlatinamerica See you soon! Should you have any questions please contact us at promotethefair@fppedu.media 28
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