Executive Director of Resources - Recruitment Pack April 2019 - Campbell Tickell
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Executive Director of Resources Recruitment Pack April 2019
Connexus-Group - Executive Director of Resources - Recruitment Pack 3
Contents
Contents
Your application......................................................................................... 04
Welcome to Connexus Housing Group..................................... 06
About Connexus Housing Group.................................................. 08
Structure......................................................................................................... 10
Our Executive Management Team.............................................. 14
Job Description........................................................................................... 16
Person specification ............................................................................. 18
Key terms and conditions................................................................... 22
Key dates and the selection process......................................... 22
Supplementary Information............................................................. 24
The media advertisement.................................................................. 27
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Your application
Thank you very much for your interest • Please note that applications
in this post. On the following pages, can only be considered if all the
you will find details of the role and documentation is complete. Please
the selection process to assist you send your application, preferably
in completing and tailoring your in MS Word format by email to:
application. In order to apply you connexus@campbelltickell.com
should submit: Applications must be received
• An up-to-date CV which shows by Friday 10th May 2019
your full career history – we (12 noon).
recommend that this is no longer Please ensure we receive your
than three pages; application in good time. If you do not
• A supporting statement explaining receive confirmation of receipt within
why you are interested in this 24 hours of sending, please call the
role, detailing how you are a good team on 020 3434 0990. To help
candidate for this post and how you avoid your submission being treated
fulfil the person specification – we as spam, please use a secure email
recommend that this is no longer address from which to send
than three pages; your application and refer to the
• The declaration form (completion role and organisation in the header.
of the equalities section is not Please do call me if you wish to have
mandatory, but is requested for an informal discussion about the role
monitoring purposes in line with and organisation, or if you have any
our commitment to equality and other questions to help you decide
diversity); and whether to apply.
• Indicate on the declaration form
Kind regards
if you cannot attend any of the
interview dates. Kelly Shaw
Kelly Shaw
Senior Associate Consultant
Campbell Tickell
Connexus-Group - Executive Director of Resources - Recruitment Pack 5 Your application
6 connexus-group.co.uk facebook.com/weareconnexus twitter.com/weareconnexus linkedin.com/company/weareconnexus
Welcome to Connexus
Housing Group
These are exciting times for Connexus. All is in place to deliver our ambitions,
Formed in 2017 from the merger of achieve our targets and secure
Herefordshire Housing and Shropshire our future and we are now looking
Housing Group, we now deliver homes forward to recruiting an Executive
and services across Herefordshire, Director of Resources with a passion
Gloucestershire and Shropshire. We for the issues that face us, and a track
are a key regional provider in these record of delivery.
markets, providing over 10,000 homes As a professionally qualified
and with a turnover of £56m and accountant you will have a proven
over 600 staff. We have an ambitious track record of successfully leading a
development programme and are range of high performing services and
absolutely committed to continuing teams and will be a people-focussed
to deliver much needed homes and leader able to inspire your staff group.
services across our counties. As a
Connexus is at an important stage
large rural housing provider, we face
in its journey, aligning what we do
some unique challenges, but we
and developing “The Connexus Way”
know that our services are needed
– our way of thinking, behaving and
now more than ever.
working. This role will allow you to
Both of our legacy organisations contribute and support the delivery
have a strong track record of delivery, of our ambitious plans and make a
and as our newly appointed Chief real difference in Herefordshire and
Executive I am looking to take the Shropshire. This is a unique chance
organisation to the next stage. to make an impact and difference in
We want to continue to deliver the housing sector.
great properties in communities
We are absolutely committed to
where people really want to live,
delivering our plans and strategies,
ensuring that some of our most rural
and the ambitions we set out when
communities can continue to thrive.
Connexus was created. If you have
To do this, we need to ensure that
the necessary drive and passion
we provide great homes and services,
for what we do, we look forward to
but also deliver desperately needed
discussing this opportunity with you.
new homes in Herefordshire and
Shropshire. We have a committed We welcome your interest and will be
group of colleagues, strong finances pleased to receive an application.
and great relationships with our
partner local authorities. Richard Woolley
Chief Executive
Connexus-Group - Executive Director of Resources - Recruitment Pack
Welcome to Connexus Housing Group
7
8 connexus-group.co.uk facebook.com/weareconnexus twitter.com/weareconnexus linkedin.com/company/weareconnexus
About Connexus
Housing Group
Connexus is proud to have some of Our group includes:
the UK’s most exciting and forward
thinking housing and support
services. From the leading Careline
service, providing telecare to over
37,500 customers, to more local
innovative services such as the Herefordshire Housing – with over Independence Trust – providing a
mobile responder service, reducing 5,800 homes across Herefordshire range of innovative services that
the impact on ambulance and support peoples emotional and
hospital services and the Ludlow physical wellbeing
Foyer, providing a supported
environment for young people. Connexus is at an exciting stage
With over 600 employees and a in its journey, aligning what we do
portfolio of over 10,000 homes, South Shropshire Housing – with and developing what we call The
we support people, create places, over 2,370 across South Shropshire Connexus Way – our way of thinking,
and work in partnership with and Herefordshire behaving and working.
like-minded providers to help our This framework supports our
customers reach their potential. corporate plan, providing a foundation
for the way we will deliver core
objectives to; empower people to
meet their needs and aspirations,
Meres and Mosses Housing – provide great homes and sustain
with over 2,350 homes across communities, create and value
North Shropshire partnerships, and be well run,
delivering value for money.
Our transformational change
programme – One Connexus – takes
us further on our journey as one
organisation, with projects
Floreat – a profit for purpose arm focussed around;
with a fresh approach to delivering Where we work – ensuring we meet
brilliant new homes the needs and requirements of
our colleagues and customers, we
understand the demands and are
fit for the future.
Connexus-Group - Executive Director of Resources - Recruitment Pack
About Connexus Housing Group
9
The way we work – ensuring we are Ludlow is not just beautiful, it’s routes for those who love to cycle,
efficient and effective, emphasising delicious! Shropshire’s gastronomic walk or run, whilst taking in fantastic
our organisation as a single system capital sits within the famous Blue views. And all the while you’re never
and branded as one, with high Remembered Hills of the south of too far from major cities like Bristol,
colleague morale and satisfied the county and is a great place to Cardiff and Birmingham with mainline
customers and, find your inner foodie. It also has a direct routes to all.
The people of Connexus – our castle, which was once the home of For choral music fans Hereford is
colleagues embrace and deliver future Kings of England, situated at a triennial host for the oldest in
The Connexus Way and our one end of a medieval market square, the world non – competitive three
customers are treated as individuals which still holds regular markets. Choirs festival with its neighbouring
based on what matters to them. And if you love the great outdoors, cathedral cities of Worcester and
the Shropshire Hills offer some Gloucester. For book lovers you are
Local area outstanding post work or not far away from the town of Hay
Working for Connexus also means weekend hikes. on Wye with its world-famous literary
you can live and work in one of the Next door is the beautiful cider festival. Against the backdrop of the
most stunning parts of the UK. county of Herefordshire with its Malvern Hills which inspired Edward
Shropshire has a wealth of things to meandering river wye, it’s apple Elgar so much and offers more
do and you are never far away from orchards, it’s independent eateries outstanding walks, is the annual
beautiful scenery; In the Medieval – including The Beefy Boys who’ve Royal Three Counties agricultural
town of Shrewsbury you can marvel won awards all over the world for show with just about everything that
at the black and white buildings and creating the best burgers; it’s castles is good about rural living.
at the same time take advantage that were once at the fore front
of the fact that Shrewsbury has of British history, and the world
far more than its fair share of famous Mappa Mundi and its ancient
independent and unique shops. cathedral. The rurality offers fantastic
10 connexus-group.co.uk facebook.com/weareconnexus twitter.com/weareconnexus linkedin.com/company/weareconnexus
Structure Chart
Chief Executive
Head of Insight
and Change
Executive Executive Executive Executive
Director of Director of Director of Director of
Housing and Development Assets and Resources
Wellbeing Repairs
Head of ICT
Head of HR
Head of
Finance and
Procurement
Head of
GovernanceConnexus-Group - Director of Resources - Recruitment Pack 11 Structure Chart
14 connexus-group.co.uk facebook.com/weareconnexus twitter.com/weareconnexus linkedin.com/company/weareconnexus
Our Executive
Management Team
Richard Woolley - Christine Duggan - Duncan Forbes -
Chief Executive Director of Housing and Interim Deputy
Communities Chief Executive
Richard has over 20
years’ experience in the Christine has worked in Duncan started out as a
housing sector, gained the social housing sector legal aid lawyer working
with both Large Scale in Herefordshire for in London law centres. He
Voluntary Transfers over 15 years. She has then set up his own legal
(LSVTs) and traditional experience across all parts practice in Wales. Duncan
housing associations. of the business having was the lead consultant on
Richard is the newly previously led amongst the setting up of Bron Afon
appointed Chief Executive. others; homelessness Community Housing and
and floating support, then went on to become
business improvement, and their first CEO and spent
neighbourhood services. over 9 years there.Connexus-Group - Executive Director of Resources - Recruitment Pack 15
Our Executive Management Team
Vivien Knibbs - Rowan Kirk - Interim
Interim Director Assets Director of Development
and Repairs
Rowan has over 30 years
Vivien’s an experienced of experience working in
housing professional, senior development roles
having worked across both in the residential and care
the housing association markets in the public, third
and ALMO sectors (arm’s- and private sectors. Rowan
length management has worked as a Director
organisations). She has at Sanctuary Group and
experience in all aspects Keepmoat Ltd.
of strategic and operational
housing delivery and has a
significant track record in
delivering organisational
change programs.16 connexus-group.co.uk facebook.com/weareconnexus twitter.com/weareconnexus linkedin.com/company/weareconnexus
Job Description
Job title: Executive Director Principal Duties and • Lead the organisation’s treasury
of Resources Responsibilities: management function, determining
Responsible to: Chief Executive Executive team: the strategy, ensuring the provision
of appropriate advice, and liaising
Department: Resources • As a member of the Executive
with funders and investors in all
Number of people directly team, you will contribute to the
material aspects.
managed: 4 direct reports; Head of development of organisational
strategy and plans, sharing • Take a lead on risk management
finance, HR, ICT, Governance
responsibility for their delivery. across the organisation. Ensure
Budget Responsibility: Up to £10M the organisation has a proper
• Keep abreast of statutory, political,
Key Relationships: appreciation of risk management
regulatory and economic trends
• Regulators / Auditors / Lenders and mitigation.
in the broader environment,
& Banking officials / Other best practice in the sector and • Act as the client for the
Professional bodies competitor activity and interpret organisation’s external and
• Colleagues / managers/SMT / this information to inform internal audit services, so that
EMT / Board strategic plans. the organisation’s interests are
• Local Authorities and other effectively safeguarded
• Operate as a key contributor to the
Housing Associations and audited.
management of change, integration
Location: Herefordshire or Shropshire and improvement through the • Ensure the organisation has
development and implementation appropriate and cost effective
Main purpose and scope of information technology which
the job: of corporate strategies and plans
across the organisation, leading and supports business goals and digital
As a member of the Executive team, working with colleagues to deliver transformation to support improved
you will contribute to the strategic seamless and consistent services access; high quality information;
management of the organisation for customers. and a positive customer experience.
with a clear focus on the future as • Lead on the establishment and
well as the here and now. • Provide advice and information to
the Board and its committees to maintenance of a fit for purpose
You will provide strategic advice, enable effective decision making. and effective governance
leadership and direction for the infrastructure ensuring
Resources Directorate, ensuring the Resources directorate:
compliance with the code of
services and advice provided enable • Lead on the development of governance and regulatory and
the organisation to maximise all of its strategic finance plans and statutory requirements.
resources whether they are financial, ensure the organisation has the
• Provide strategic and operational
human or technological. appropriate information and advice
leadership to ensure that the HR/
Ensure that sound evidence-based to make effective decisions across
OD function provides a proactive,
financial and value for money the business, so that it can
flexible, customer focused service
decisions enable the organisation achieve its mission.
which supports business objectives.
to fulfil its mission. • Develop appropriate and innovative
• Lead on the management of
strategies, policies and plans either
all resources in the directorate,
to respond to emerging legislation,
monitoring budgets, maximising
issues or challenges, or to improve
income, and developing
services or to deliver better value
for money.Connexus-Group - Executive Director of Resources - Recruitment Pack 17
Job Description
and implementing strategies to in from staff and effective multi- in appropriate learning and
improve value for money. disciplinary working. development activities.
• Monitor and manage performance • Be a role model of the behaviours • All individuals are expected to carry
of all services in the directorate, to required within the directorate, out their duties and responsibilities
ensure that they achieve agreed acting with openness, having regard to the company’s
objectives and targets, that all professionalism and integrity commitment to providing a
advice services are high quality and at all times, ensuring that staff customer focused service.
meet the needs of the business. within the operations function are • Act as an ambassador for the
Take corrective action where committed to encouraging and Group at all times during the
required, creating a culture of embracing diversity. course of your duties.
ambition and high achievement. Key Performance Measures: • Ensure compliance with
• Ensure that all services within • Compliance with requirements under the Data
the directorate fully comply with Financial regulations Protection Act 2018 and follow
professional and accounting the Group’s Data Protection Policy
• Compliance with
standards, statutory and regulatory and procedures relating
Housing regulations
requirements and organisational to confidentiality.
policies and procedures, including • Decreased external attrition/
increased internal attrition • To promote equality and diversity
health and safety; equality and
and to treat everyone with fairness
diversity; and procurement. • Maintenance and improvement
and dignity. Whilst being committed
• Build close relationships with of organisational morale
to the principles of Equality
funders, external partners and • Delivery of financial budgets and and Diversity.
stakeholders, representing and end of year company accounts
• To recognise health and safety as a
promoting the organisation and • Delivery of internal key responsibility of every individual, to
building its reputation. performance measures take reasonable care of oneself and
Leadership: • Decrease in colleague complaints/ others in the workplace and comply
• Lead, inspire, direct and empower colleagues disatisfaction with policies, relevant legislation
staff by setting challenging Standard Requirements and any service specific procedures
goals, providing development (Applicable to all roles) that may apply to the role.
opportunities and effectively • All individuals are expected to be • Ensure practice is firmly rooted
communicating the organisation’s flexible in undertaking the duties within the Children and Adults
direction and objectives. and responsibilities attached Safeguarding framework. As an
• Promote a culture of customer to their job and may be asked organisation we take an assertive
services, innovation, respect, to perform other duties which approach to ensuring the safety
collaborative working, efficiency reasonably correspond to the and well-being of all children and
and achievement within the general character of their job and adults with care and support
operations function, ensuring the their level of responsibility. needs and colleagues will need to
organisation’s values are • All individuals are expected to demonstrate an understanding
embedded in all activity. maintain personal and professional and commitment to best
• Sponsor and lead programmes of development to meet the changing safeguarding practice.
work, leading change and delivering demands of the job and participate
to time and to budget with buy18 connexus-group.co.uk facebook.com/weareconnexus twitter.com/weareconnexus linkedin.com/company/weareconnexus
Person
Specification
Qualifications: • Ability to create and lead a culture to engage effectively at all levels
• Relevant professional qualification based on the organisation’s values, and to present complex information
e.g. CIPFA/CIMA/ACA/ACCA and to inspire, motivate and develop in an accessible way.
full membership of a recognised staff at all levels; skilled at building • Excellent communication and
UK accountancy body. Evidence cohesive and motivated teams who interpersonal skills; well-developed
of continuing professional are committed to the organisation’s ambassadorial, influencing,
development would be vision and goals. networking, promotional and
an advantage. • Ability to identify and see the negotiating skills, particularly
Knowledge, Skills potential of innovations and new in relation to working with
and Experience: technology to deliver efficiency funders and investors.
and an improved service offering • Shared vision and values of
• Proven track record of successfully
and to lead and manage significant the organisation.
leading a range of high performing
change and create an environment
finance services which have • Resilient, robust, confident and
where change and innovation are
enabled an organisation of determined, also self-aware and
considered and dealt with positively
comparable size and complexity committed to addressing areas for
and seen as an opportunity for
to achieve ambitious goals and personal development.
continuous improvement.
continuing financial health. • Having an understanding of and
• A track record of delivering
• A thorough knowledge of the embracing diversity; treating others
excellence in customer services,
financial compliance and regulatory with dignity and respect with a
for continuous improvement of
framework relevant to the real desire to understand and
services and service offerings
organisation, particularly in the meet diverse customer needs
in order to deliver increased
management of risk. and aspirations.
social value.
• Substantial experience in treasury • A decisive and effective decision
• Ability to interpret financial
management, managing a loan maker who leads by example
information, analyse complex
portfolio and being accountable with an open, engaging and
data and present information in
for covenants and long term enthusing style.
an accessible way, able to manage
financial projections. • A personal and professional
budgets and make sound financial
• Housing sector experience is decisions, continuously striving for credibility that will command
desirable but an awareness of better value for money. confidence at all levels.
the sector and services would • Works well in a team, with a
• Ability to make sound judgements,
be advantageous. collaborative style that engages
and find solutions to complex issues
• Strategic vision and foresight, and problems, taking a commercial people at all levels and promotes
with experience of developing approach, identify and manage risk. positive relationships throughout
a strong service culture, where the organisation and its partners.
• Ability to work effectively in
organisational infrastructure • Committed to accountability,
partnership with board members,
proactively supports frontline openness, transparency and
executives, staff, residents,
service delivery. equality of opportunity.
customers and external
stakeholders; with the abilityConnexus-Group - Executive Director of Resources - Recruitment Pack 19 Person Specification
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Key terms and conditions
Salary and package: Holiday entitlement: Location:
Salary is c. £110k 28 days rising to 30 days Connexus has four key locations and
Benefits: (Jan to Dec holiday year) you will be required to work across the
Connexus estate but you will mainly
Westfield Private Health, Car Working hours: be in the Hereford and Craven Arms
allowance 10% of salary
37 hours per week based around offices where the finance team is
Pension: the usual working week. based but full company estate
SHPS DC – auto-enrolment travel is required.
scheme – 5% employer contribution Probation and notice periods:
6 months’ probation
Key dates and the selection process
Close for application: First interviews: Final interviews:
Friday 10th May 2019 (12 noon) Thursday 23rd May 2019 Thursday 6th June 2019
The client meeting to agree longlisted Longlisted candidates will be Shortlisted candidates will asked to
candidates will take place on interviewed by a Campbell complete online WAVE profile.
Wednesday 15th May. Successful Tickell panel. The final interview will be a panel
candidates will be informed on Interviews will be held at interview with the opportunity to
Thursday 16th May. All unsuccessful Connexus. The Gateway, meet with new The Executive Team
candidates will be offered feedback The Auction Yard, for a separate discussion session.
by Campbell Tickell. Craven Arms, SY7 9BW. Interviews will be held at Connexus,
Legion Way, Hereford, HR1 1L.Connexus-Group - Chief Executive - Recruitment Pack 23
24 connexus-group.co.uk facebook.com/weareconnexus/ twitter.com/weareconnexus linkedin.com/company/weareconnexus Supplementary Information Connexus Brand Story The Connexus Way – Corporate Plan 2018 - 2021 Connexus Financial Statements 2017/18 Connexus Group Documents Connexus Group News Connexus Group – Our Brands Full details of Connexus can be viewed at https://connexus-group.co.uk
Connexus-Group - Executive Director of Resources - Recruitment Pack 27
The media advertisement
Executive Director
of Resources
c.£110k | West Midlands
Formed in July 2017, Connexus With the recent appointment of a You will join a dynamic senior
brought together two successful new Chief Executive, we are now management team who are keen
housing groups providing homes looking to further strengthen the to make an even greater positive
and delivering services across executive team with the recruitment difference to the lives of the people
Herefordshire, Shropshire and of a new Executive Director of and communities we serve. Working
Gloucester. With a combined portfolio Resources. As a member of the with us also offers the opportunity
of over 10,000 homes, a £56m Executive Team, you will contribute to live in some of the most stunning
turnover, and more than 600 to the development of the countryside, villages, towns or cities
colleagues we are an important organisational strategy and plans, in the UK.
regional provider whilst also having sharing joint responsibility for You will join Connexus at an exciting
a key role as place-shaper and delivery and have a clear focus on the time. If you are an experienced
community anchor. future as well as the here and now. finance professional looking for your
There is ample opportunity to make a As a professionally qualified next challenge, then please contact
real difference in this role. We have a accountant, you will have a proven our retained consultant Kelly Shaw
strong financial position, an track record of successfully leading a at Campbell Tickell on 07900
ambitious development programme, range of high performing services and 363803 or 0203 434 0990 for
recently strengthened governance, a teams. You will be a people-focussed an informal chat
willingness to innovate, excellent leader who will inspire your staff Closing date: Friday 10th May 2019
local partnerships and a great group, coupled with the ability to (12 noon)
reputation for housing, well-being, direct and empower colleagues by
place-shaping and regeneration. setting challenging goals.Third Floor Olympic Office Centre 8 Fulton Road Wembley Middlesex HA9 0NU 020 8830 6777 020 3434 0990 (Recruitment) info@campbelltickell.com www.campbelltickell.com
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