ETHNICITY IN INVESTMENT MANAGEMENT - Building Positive Intentions into Meaningful Action - The ...
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ABOUT THE IA The Investment Association (IA) champions UK investment management, a world-leading industry which helps millions of households save for the future while supporting businesses and economic growth in the UK and abroad. Our 250 members range from smaller, specialist UK firms to European and global investment managers with a UK base. Collectively, they manage £8.5trillion for savers and institutions, such as pension schemes and insurance companies, in the UK and beyond. IA members hold in total over one third (36%) of the value of UK publicly listed companies. We use this collective voice to influence company behaviour and hold businesses to account. ABOUT EVERSHEDS SUTHERLAND As a global top 10 law practice, Eversheds Sutherland provides legal advice and solutions to an international client base which includes some of the world’s largest multinationals. Our teams of lawyers around the world operate seamlessly to deliver the legal know-how and strategic alignment that clients need from their advisors to help further their business interests. Clients describe us as creative and well versed in cutting edge legal work – we listen well in order to understand how and where we can be most effective and add the greatest value. We shape our advice to the unique circumstances and challenges of each project, and ensure the right people are in the right places to offer insight and certainty – from the day-to-day to the most complex, multijurisdictional matters. What unites us is our commitment to service excellence through a solution-oriented approach. We know our clients’ businesses, the industries and markets they operate in, and we know that great relationships yield the best outcomes. 2
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | FOREWORD FOREWORD THE INVESTMENT ASSOCIATION THE IA’S COMMITMENT TO THE INDUSTRY’S ETHNIC DIVERSITY AND INCLUSION (D&I) IS TWO-FOLD. AS A TRADE BODY, WE CHAMPION PROGRESS AND FACILITATE CHANGE WITHIN OUR MEMBERS. SHARING BEST PRACTICE AND USING OUR CONVENING POWER TO BRING THE INDUSTRY TOGETHER ON IMPORTANT MATTERS SUCH AS ETHNICITY. AS AN EMPLOYER, WE ARE ALSO TAKING STEPS TO INCREASE THE ETHNIC DIVERSITY OF OUR WORKFORCE AND ENHANCE OUR INCLUSIVE CULTURE. The IA is a signatory of the Race at Work Charter and The value of diversity can only be found if it is aligned is making good progress to meeting the Charter’s five with an inclusive culture in which all people feel they calls to action to ensure ethnic minority employees belong. In recognition of this, the IA has partnered are represented at all levels in an organisation. The with Invesco and the University of Cambridge to IA is also a founding partner of the Change the Race carry out a groundbreaking collaborative research Ratio (CTRR), a business led initiative launched by project exploring how firms can develop a holistic the CBI to increase racial and ethnic participation in understanding of inclusion. This examines how British businesses. As signatories of the CTRR, we eight indicators of diversity correlate with employee have committed to set targets to increase the racial wellbeing, satisfaction, and team performance, which and ethnic diversity of our Board and senior leadership in turn, will enable further granular suggestions about team. We also continue to utilise the initiatives of how to foster and leverage D&I in the industry to be Investment20/20 for our own entry-level recruitment. developed. There is an increasing desire from our customers This report reflects on the actions investment to understand how firms are seeking to support management firms are taking to better understand this agenda as employers, investors and corporate their workforce and identify where minorities are citizens. While this is something many firms have been under-represented, as well as the reasons behind this. responding to for some time, events such as the tragic It is designed to provide practical examples through death of George Floyd and the disparate impact that case studies to share good practice with our wider the COVID-19 pandemic has had on different ethnic membership. It forms part of the extensive existing groups have once again shone a light on the urgency body of D&I work produced by the IA, including our to address these underlying issues in the corporate 2019 Black Voices report which looks specifically at world too. the experiences of Black professionals working in the investment management industry and Black students As is so often the case, transformation accelerates considering their careers. when we hold a mirror to ourselves and speak honestly. We recognise that there is still work to do to attract A recurring theme this report highlights is how a talent which is as diverse as our communities. Diversity lack of data on ethnicity in a wider workforce – both makes us all stronger. Different voices, opinions and due to the complexities of gathering it and low experiences help investment performance, widening disclosure rates – impinges on a firm when it decides horizons and discouraging group think. We also need to investigate issues. To address this challenge, the IA to be connected with our customers. Just as they come formed the Diversity Data Working Group (DDWG) in from all ethnic backgrounds, so should our people. 2020. The DDWG provides an opportunity for members to share their own experiences and challenges 3
THE INVESTMENT ASSOCIATION around the collection, storage and analysis of data This report is a snapshot, capturing the processes and on the protected characteristics of their workforce. To actions that a number of firms are using to continue on supplement the guidance captured in this report, these a positive trajectory of change. By sharing good practice learnings will feed into a practical guide (due to be and shining a light on where we need to improve, we published the summer) to take the wider membership will strive to ensure investment management is a place through the life-cycle of successfully capturing and where individuals from all backgrounds feel welcomed, utilising this data in order to drive meaningful change. challenged and valued. It is crucial to keep D&I at the top of the agenda to secure the sustainability and long- There are several other recent IA initiatives to advance term impact of firms’ interventions when planning for the position of ethnic minorities. Investment20/20, the future. This is why D&I considerations underpin the the investment management industry’s talent solution IA’s current ambitious Future World of Work project. giving firms direct access to diversified talent so that they are reflective of the communities and people We are grateful to everyone in the industry who has we serve, continues to play a crucial role in doing so. dedicated their time, energy and ideas to this work. Their extensive outreach into communities with a high Their honesty is fundamental to the value and impact proportion of ethnic minorities drives diverse talent to of this report. We also want to thank Eversheds industry entry programmes and of Investment20/20’s Sutherland for their time and commitment to this current Trainees 49% represent ethnic minorities. Most important report. recently, Investment20/20 launched its cross-industry mentoring programme for senior Black professionals in partnership with #talkaboutblack. The mentoring addresses progression into senior executive roles. Investment managers’ responsibility is not simply confined to their own firm but extends into their role as investors. In January, the IA outlined its priorities ahead of the 2021 AGM season. As part of this, the IA’s Institutional Voting Information Service, which provides independent corporate governance research Pauline Hawkes-Bunyan on listed companies ahead of their AGM, announced Director, Business: Risk, Culture & Resilience it will ‘amber top’ those who fail to disclose the ethnic make-up of their boards or a credible action plan to achieve the Parker Review targets of having at least one director from an ethnic minority background by 2021 for FTSE 100 companies and by 2024 for FTSE 250 companies. 4
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | FOREWORD FOREWORD EVERSHEDS SUTHERLAND AT EVERSHEDS SUTHERLAND OUR PURPOSE IS TO HELP OUR CLIENTS, OUR PEOPLE AND OUR COMMUNITIES TO THRIVE. BUILDING A DIVERSE TEAM AND PROMOTING AN INCLUSIVE CULTURE IS CORE AND CENTRAL TO THIS PURPOSE, AND IS A FOUNDATION STONE OF OUR GLOBAL PEOPLE STRATEGY. We recognise that a diverse talent pool brings many Against that backdrop we are delighted to have benefits for our business and that in order to achieve partnered with the Investment Association on this that goal we need to have authentic conversations important piece of work which we hope helps catalyse about race and ethnicity that may not have happened further debate and action on racial and ethnic diversity in the past. Having a better understanding of different by shining a light on some of the themes and best individual experiences and perspectives is vital if we practice which have emerged in the investment are to overcome barriers and create a truly inclusive management industry over the last 12 months. environment. We have also set ourselves clear and Thank you for taking the time to read it. demanding targets for increasing our racial and ethnic diversity over the coming period which we are committed to fulfil. Importantly, we recognise that no one firm or business in the wider economy has all the answers to these difficult questions, and that there is a huge amount we can learn from one another on this important topic. As Head of our Financial Services sector group I am particularly anxious to ensure that we engage with our clients across all parts of the industry in order Matthew Allen to share and deepen our knowledge, and to support Head of Financial Services Sector and galvanise the journey to greater racial and ethnic diversity across the entire financial services ecosystem. 5
THE INVESTMENT ASSOCIATION EXECUTIVE SUMMARY Against that backdrop, this report aims to catalyse THE UK INVESTMENT MANAGEMENT further debate and action on ethnic diversity by sharing INDUSTRY PLAYS A MAJOR ROLE IN the insights from a series of interviews on ethnic D&I THE ECONOMY, ASSISTING MILLIONS with 24 firms, who collectively manage c60% of £8.5 trillion of IA member managed assets. Interviews OF INDIVIDUALS AND FAMILIES IN explored a range of issues including the importance ACHIEVING THEIR LIFE GOALS BY firms placed on ethnic D&I, the obstacles which need HELPING GROW THEIR INVESTMENTS. to be overcome to enhance D&I, and the practical steps taken to mitigate those challenges. THE INDUSTRY ALSO SUPPORTS 113,000 JOBS IN THE UK, INCLUDING 14,000 The key findings are as follows: IN SCOTLAND. HOWEVER, THE ETHNIC At present, there is a drive towards mainstreaming DIVERSITY OF THE INDUSTRY DOES NOT D&I, a shift which is endorsed by the FCA. Firms have REFLECT THE WIDER UK POPULATION OR recognised the importance of listening and speaking up on societal matters previously deemed too political, WORKFORCE. and demonstrating meaningful change both internally and externally. Doing so has enabled employees to Across the industry, there has been recognition that hold their firms to account and D&I to move away more needs to be done to address this and to ensure from the sole domain of HR and D&I teams, with that firms cultivate a consistently inclusive culture for leaders increasingly taking personal responsibility for all. This has been accelerated by events such as the improvement. global demonstrations and subsequent expansion of the Black Lives Matter (BLM) movement around the Collecting data on the protected characteristics of world, including in the UK. a firm’s workforce, including employees’ ethnicity, has been one of the most common and difficult For some firms, doing so may not be a comfortable challenges faced by firms in their journey towards or straightforward process. Tackling biases, improving their ethnic D&I. Legal, data protection and challenging assumptions, and actively choosing to system issues have acted as obstacles in doing so identify and mitigate obstacles which hinder a firm’s and securing the trust of employees has been key in ability to attract, recruit, promote, successfully utilise increasing disclosure rates. Communication channels and retain the value of all talent can take time and and campaigns have been important for addressing requires committed investment from the top and throughout a firm. 6
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | EXECUTIVE SUMMARY the latter. Without this data, firms are unable to understand their current picture, which has also impacted their ability to put representation targets in place. 33% Pledges and charters which suggest, or require, specific measures to be put in place have proved to be useful tools with 42% of firms signed up to at least one initiative and 46% actively seeking to do so. Partnerships have also been valuable for enabling firms to tap into a more diverse pool of entry level PRIOR TO THE talent; 96% of firms are already actively engaged and supporting at least one charity or organisation SUMMER OF 2020, ONLY 33% seeking to provide opportunities to a wider cohort of OF FIRMS INTERVIEWED PLACED young people. Redesigning recruitment processes, EXPLICIT EMPHASIS ON ETHNIC D&I developing internships and training hiring managers to mitigate bias were also popular methods of addressing imbalance at this stage. 37% of firms specifically identified issues related to 87% of firms have dedicated diversity networks. These sourcing and recruiting talent as one of the biggest groups play a central role in supporting employees and challenges they face in increasing the representation their business - shaping, producing and driving much of of professionals from ethnic minority backgrounds, the action. The role of allies has also been incorporated particularly at senior level. Recruitment interventions within many of these networks. have consequently been embedded, as well as further initiatives to support the progression and promotion of Firms recognise, as with any business priority, that ethnic minority professionals already within a firm. measuring and monitoring progress, both in terms of representation and inclusion, is crucial. This is being 96% of firms are running training programmes to done in a variety of ways, including collecting data educate and inform their employees on D&I related throughout the recruitment process and inclusion issues. Topics include: understanding racial bias; surveys. micro-aggressions in the workplace; everyday racism; and privilege and belonging. Refreshing and re- evaluating training on a regular basis is key. All firms placed emphasis on opening up conversation and facilitating opportunities for listening and learning. Focus groups and listening sessions were popular ways of doing so. A number of firms also developed toolkits and guides to support the continuation of constructive and meaningful discussions in organisations’ day-to- day life. 7
THE INVESTMENT ASSOCIATION D&I INITIATIVES EDUCATION AND AWARENESS RAISING SPEAKING UP PLEDGES AND AND LISTENING UP CHARTERS REFRESHING ADDRESSING DATA DATA DATA AND RE-EVALUATING CONSCIOUS AND TRAINING UNCONSCIOUS BIAS INTERNAL COMMUNICATING DIVERSITY THIRD PARTY THE INDUSTRY’S NETWORKS PARTNERSHIPS VALUE AND PURPOSE TO THE PUBLIC DIVERSITY POLICIES FOR ANONYMISING RECRUITMENT AND OR NEUTRALISING INTERNSHIPS TRAINING HIRING APPLICATIONS MANAGERS INTERNAL CONTEXTUAL UTILISING THE COMMUNICATIONS RECRUITMENT ROLE OF ALLIES AND CAMPAIGNS MEASURING MAINSTREAMING SENIOR LEVEL SUCCESS D&I BUY-IN ENABLING FOCUS GROUPS CONSTRUCTIVE TAKING POSITIVE AND LISTENING AND MEANINGFUL ACTION SESSIONS CONVERSTIONS MENTORING COLLECTING NETWORKING AND REVERSE AND ANALYSING OPPORTUNITIES MENTORING DIVERSITY DATA LEADERSHIP MANDATORY SPONSORSHIP TRAINING AND FEEDBACK ON AND ROLE PROGRAMMES HIRING MODELS DECISIONS MEASURING/ MONITORING DIVERSITY HOLDING FIRMS RETENTION AND DASHBOARDS ACCOUNTABLE PROMOTION INTERNAL SECONDMENT TARGETS AND PROGRAMMES INCENTIVES ETHNICITY PAY GAP REPORTING 8
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | INTRODUCTION INTRODUCTION with “a 36% higher likelihood of outperformance on THE WIDESPREAD DEMONSTRATIONS AND EBIT margin for top quartile companies for ethnic and THE SUBSEQUENT GLOBAL EXPANSION cultural diversity on executive teams – up from 33% in OF THE BLM MOVEMENT ENSURED THAT 2017 and 35% in 2014”. Unsurprisingly, as with gender diversity, it found that “most countries and industries ETHNIC D&I REMAINED A KEY FOCUS need to pick up the pace in strengthening ethnic THROUGHOUT 2020. THIS IS SET TO diversity in leadership”.1 CONTINUE DURING 2021. A Bank of England working paper2, published in July Population census figures show that Britain is 2020, notes that ethnicity pay gaps are largest in the increasingly ethnically diverse, yet labour market professional and finance sectors and there are large participation, earnings and progression vary widely pay gap differences between different ethnic minority between ethnic groups. cohorts, suggesting that it is not helpful to think of a single ethnicity pay gap. The Bank of England estimates There is a growing body of research which highlights that closing the ethnicity pay gap, through improved the positive impact that D&I has on business growth participation and progression, could add an additional and performance. Firms which are ethnically diverse £24 billion to UK GDP per year. benefit from: Across the industry, there has been recognition • A wider pool of talented, skilled and experienced that more needs to be done to address the under- people from which to recruit. representation of professionals from ethnic minority backgrounds, particularly at more senior levels, whilst • An improved retention rate, allowing for a more stable also ensuring that D&I is mainstreamed throughout an workforce. organisation. • A dynamic workforce able to respond to changes. The UK investment management industry plays a major • A better understanding of foreign/global markets. role in the economy, assisting millions of individuals and families in achieving their life goals by helping grow • A better understanding of the needs of a wider their investments. The industry also supports 113,000 customer base both nationally and internationally. jobs in the UK, including 14,000 in Scotland. However, the industry does not reflect the wider UK population A global report by McKinsey & Company found that or workforce. Currently, ethnic minorities comprise the business case for ethnic and cultural diversity 14% of the UK population, with 7.5% identifying as was comparable to its findings from previous surveys Asian and 3.3% as Black. In London, where much of the RESEARCH FOUND A 36% HIGHER LIKELIHOOD OF OUTPERFORMANCE ON EBIT MARGIN FOR TOP QUARTILE COMPANIES FOR ETHNIC AND CULTURAL DIVERSITY ON EXECUTIVE TEAMS1 1 https://www.mckinsey.com/featured-insights/diversity-and-inclusion/diversity-wins-how-inclusion-matters# 2 https://www.bankofengland.co.uk/working-paper/2020/understanding-pay-gaps 9
THE INVESTMENT ASSOCIATION investment management industry is based, 18.5% of This report seeks to provide an overview of the the population identify as Asian and 13.3% as Black, investment management industry’s current work yet only 10% of individuals working within the industry towards becoming more ethnically diverse and identify as Asian and only 1% identify as Black.3 inclusive. We engaged with 24 firms, who collectively manage c60% of £8.5 trillion of IA member managed This is not simply a representation issue. There is assets. This report aims to provide a picture of the an understanding that active, intentional steps are importance firms place on D&I, the key obstacles they required to ensure an inclusive culture is cultivated have identified, and practical steps they have taken to and embedded within workplaces; a culture in mitigate these. A number of quotes and case studies which professionals from all ethnic backgrounds from members have been included, as well as lessons are welcomed, celebrated, given the opportunities from other sectors, to provide the industry with food for they deserve, and feel a sense of belonging. While thought and practical suggestions of what more could many firms have grasped the necessity and value of be done to support the ethnic D&I of their firms. inclusion, this has largely been through the lens of gender diversity. The nuanced challenges and obstacles Thank you to all those who contributed to this report. faced by ethnic minorities must also be understood While it is too soon to know the long-term impact and addressed. and outcomes of their approaches, we hope that the positions and experiences captured in this report are For some firms, this may not be a comfortable or informative and provide insights that translate into straightforward process. Tackling biases, challenging meaningful change across the industry. assumptions, and actively choosing to identify and mitigate obstacles which hinder a firm’s ability to attract, recruit, promote, successfully utilise and retain the value of all talent can take time and requires committed investment from the top and throughout a firm. ‘Fundamentally, it’s about treating people These are not new problems, nor do they exist in like people, and recognising that there are isolation, rather they are part of a wider societal issue. parts of society and the industry that are Ethnic diversity – or lack of it – in the workplace is not not currently doing so, which means efforts specific to the investment management sector, nor the wider financial services industry. Many organisations must be made to change that.’ have made progress in D&I initiatives over recent years; albeit some more than others. However, most will acknowledge that more needs to be done, especially with regard to ethnic D&I. As employers across all sectors and the globe continue to grapple with the ongoing challenges of the coronavirus pandemic, we also cannot ignore the disparate impact the crisis has had on employees from different ethnic backgrounds. The disparity in health outcomes has shown that this is only a part of the wider landscape of social, economic and employment inequalities. The events over the past year have been unprecedented and challenging. Ethnic diversity matters, and there is work to be done by us all: not just because there is a business case, but because it’s the right thing to do. 3 https://diversityproject.com/ethnicity 10
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | FOCUS ON ETHNIC D&I THE INVESTMENT MANAGEMENT INDUSTRY’S FOCUS ON ETHNIC D&I The longstanding drive toward increasing D&I Businesses speaking out, taking a position on these represents a widespread recognition across the issues and informing their staff on what meaningful investment management industry that more must action would be taken also enables employees to hold be done to address the under-representation of their firms to account. This has resulted in related professionals from ethnic minority backgrounds. It issues no longer being in the sole domain of HR/ would be remiss not to recognise the impact that the D&I teams and diversity networks, with company- reaction to the tragic death of George Floyd and global wide leadership and executives taking personal expansion of the BLM movement (including within the responsibility for improvement. UK) has had in accelerating this conversation, with only 33% of firms interviewed placing an explicit focus on ethnic D&I before the summer of 2020. NATIXIS INVESTMENT MANAGERS Whilst this is being demonstrated in a variety of ways, all firms interviewed are now proactively seeking As a direct consequence of the tragedies in the US to address these related issues within their own earlier this year, and the global response to BLM, we organisations. The industry has also reflected on the implemented several new initiatives to help to move role it has to play in influencing change more widely us meaningfully toward our strategic ethnicity goals. in society. We created a dedicated social justice matching gift programme, designed to support the efforts of non- profit organisations dedicated to advancing equality for minority groups and promoting social justice around the world. ‘The time is now. People are engaged on this – in the industry, in the community, in We supported the global expansion of MADE (Multicultural and Diversity Engagement), our US the media – we must leverage that to push based group supporting racial and ethnic diversity, for meaningful action.’ to foster a worldwide community. To facilitate closer colleague discussions and foster greater understanding, we also collaborated with global experts in guiding “courageous conversations” with our teams globally in the context of their local cultures. Firms have recognised the importance of not staying To foster an inclusive environment, and encourage a silent, acknowledging the crucial role speaking up shared understanding of our common ground while and listening up plays in enabling employees to feel still celebrating our differences, we incorporated empowered and safe to share their lived experiences shared values-based leadership training, with an in and outside the working world. This has ranged from additional emphasis on ethnic/racial diversity, into statements of solidarity and support sent to staff to our global leadership development programme which concise and detailed action plans communicating how helps managers to appreciate the differences in our businesses are responding to the issues raised. This cultures and use that knowledge to understand and outreach has also sparked support from colleagues avoid personal biases. across organisations in a way in which many firms had not experienced before. Because the financial industry historically has not done enough to attract under-represented ethnic Firms identified one of the biggest shift over this period minority talent from an early age, we created a as being the new expectation for organisations to scholarship programme in Boston, London and Paris no longer stay silent on societal matters, even those which we hope will help bring diversity to our industry and contribute to the Natixis IM talent pool. Two deemed political, and to instead demonstrate change, students with a demonstrated financial need in each both internally and externally. country will be granted scholarships, and will also be supported and developed through internships and mentoring with a view to offering them full time jobs at the end of their education. 11
THE INVESTMENT ASSOCIATION CAPITAL GROUP LESSONS FROM OTHER SECTORS In June 2020, our Capital Group’s Europe CAAD According to the Law Society Gazette5, Coca-Cola (Capital Associates of African Descent) community is the latest company to propose withholding fees hosted the session “Racism: A European Lens”, from law firms which fail to meet minimum diversity recognising the importance of shining a light on requirements. Whilst their actions will initially focus the mythical narrative that racism is not an issue on the US, it intends to apply this new initiative in Europe. The session, which followed the initial across its global organisation. In a powerful letter success of sessions hosted in the US on ‘The to law firms, Bradley M Gayton, Coca-Cola’s Senior Dangers of Being Black in America’, featured a Vice President and Global General Counsel, said: “For panel of associates of African descent sharing their decades, our profession has had discussions about experiences of racism in Europe. The aim of this why diversity is important. We have developed score session was to create an awareness of the lived cards, held summits, established committees and encounters of racism fellow associates in Europe written action plans. These efforts are not working. have experienced, and to provide a glimpse into what I’m reminded of this […] when I read that Black many carry into work every day. equity partners will not reach parity with the Black US population until 2391” and “We will no longer Europe CAAD has organised and hosted several celebrate good intentions of highly unproductive similar sessions to normalise discussions and efforts that haven’t and aren’t likely to produce educate on the topic of racial inequality. The tragic better diverse staffing. Quite simply, we are no longer events of last year propelled Capital Group as an interested in discussing motivations, programs, or organisation to reaffirm our commitment to D&I excuses for little to no progress – it’s the results that and include a focus on equity. We are committed to we are demanding and will measure going forward”. providing resources to help associates learn, self- It is time to convert the talking into action. reflect, and actively engage in combating racial disparity not only in the workplace but in all spheres Across the pond, Nasdaq reported in December 2020 of their lives. Associates also have access to learning that it had filed a proposal with the U.S. Securities pathways covering key topics around combating and Exchange Commission (SEC) to adopt new listing racial disparities and advocating for racial equality rules related to board diversity and disclosure. Its such as the “Advance Racial Equity” program. website states: “If approved by the SEC, the new listing rules would require all companies listed on Nasdaq’s U.S. exchange to publicly disclose consistent, transparent diversity statistics regarding Pressure from investors and clients is also gaining their board of directors. Additionally, the rules would traction. At the end of last year, Bloomberg reported4 require most Nasdaq-listed companies to have, or that two institutional investors with more than US$10 explain why they do not have, at least two diverse billion of assets would be sending a “standardized directors, including one who self-identifies as female questionnaire” to each of their fund managers, in order and one who self-identifies as either an under- to measure the diversity of their ownership, leadership represented minority or LGBTQ+.” and workforce. This is the latest in an increasing line of investors who expect firms managing their funds to share their social values and priorities. 4 https://www.bloomberg.com/news/articles/2020-11-10/hedge-funds-face-mounting-pressure-with-diversity-questionnaire 5 https://www.lawgazette.co.uk/practice/we-demandresults-coca-cola-threatens-to-deduct-30-fromfees-over-diversity/5107250.article 12
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | PLEDGES AND CHARTERS PLEDGES AND CHARTERS Pledges and charters have acted as valuable tools for The value of these initiatives include: a number of firms, supporting and shaping their work to increase the ethnic diversity of their workforce and • Sending a signal both internally and externally, about the creation of an inclusive culture. Ten firms have the importance firms place on D&I in the workplace. already signed up to at least one initiative, with an additional eleven actively looking to do so in the near • Helping firms attract diverse talent to their future. The most common charters, pledges and open organisations. letters signed by firms were the Race @ Work Charter, Audeliss and INvolve’s open letter, and the CTRR. • Ensuring transparency and accountability by a firm’s employees, clients and the wider public. • Encouraging businesses to focus on making progress and achieving their aims – backing up words of solidarity with meaningful action. 42% For some organisations at the start of their journey, charters which include a specific set of ‘asks’ provide a useful structure through which they can prioritise and shape their initial efforts and strategy. For other firms, charters provide a platform through which they can reinforce and communicate existing work to the wider OF FIRMS SURVEYED HAD workforce and external parties. ALREADY SIGNED UP TO AT One of the most common challenges firms face with LEAST ONE OF THESE PLEDGES/ certain charters are the requirements around data CHARTERS, WITH AN ADDITIONAL collection and reporting. More detail regarding data collection can be found in the next section. 46% ACTIVELY LOOKING TO DO SO IN THE NEAR FUTURE. For businesses which have chosen not to sign up to a specific charter or pledge, or are yet to do so, a number of obstacles were identified. One of the most prominent is faced by organisations operating across multiple jurisdictions which had experienced push back on signing up to UK centric charters, particularly if their head office or parent company was not based in the UK. These obstacles were heightened for firms owned by companies based in countries taking a much more cautious approach to acknowledging or addressing issues related to diversity. 13
THE INVESTMENT ASSOCIATION DATA Ethnicity is not a binary matter and the current quality Once employers have ensured they have good and disclosure rate of ethnicity data appears to be quality ethnicity data, they may seek to consider and blocking progress. This is reflected by firms which implement positive action for relevant disadvantaged identified issues with data collection as one of the or under-represented ethnic groups. To act within the key challenges they face. While 75% of firms had law employers will need to consider their obligations begun working toward this, only a handful of firms under the Equality Act 2010 (the “EqA 2010”), the currently have the level of disclosure required to draw General Data Protection Regulation (“GDPR”), the Data meaningful conclusions. An additional 20% of firms are Protection Act 2018 (the “DPA 2018”), and any local looking to start collecting ethnicity data in the next 12 laws in any other jurisdictions in which they operate. months, and the remaining 5% are planning on doing so once Government has published the ethnicity pay gap requirements. ‘Stop sitting behind your screens and wondering if your workforce will disclose their personal data. Communicate the ask and reasoning behind it – make your 75% intention known – and once you have some data, report on progress and actions – that builds trust.’ OF THE FIRMS INTERVIEWED WERE CURRENTLY COLLECTING, OR HAD BEGUN WORK TOWARDS COLLECTING, DATA ON THE PROTECTED DATA PROTECTION CONSIDERATIONS CHARACTERISTICS OF THEIR Gathering data about race and ethnic origins will WORKFORCE, INCLUDING ETHNICITY. require employers to process “special category” data in accordance with the GDPR. Under the GDPR, employers will be able to gather such data for equality monitoring purposes, provided they have a lawful basis for the processing and meet the rules relating to “special Without this data, firms are unable to understand category data”. the reality of the composition of their workforce and identify the problem areas, potentially hindering their If this data is subsequently used for the proposed ability to target and address issues. As the McGregor- ethnicity pay gap reporting compliance then using Smith Review, Race in the Workplace6, made clear “no this data to comply with a legal obligation to report company’s commitment to D&I can be taken seriously ethnicity pay gaps is likely to be a lawful ground for until it collects, scrutinises and is transparent with its processing. If, however, it is used to consider whether workforce data”. positive action is appropriate, employers may need to rely on the fact that processing is necessary for the The industry has recognised that collecting data is performance of rights and obligations in connection paramount and firms are investing a great deal of with employment (i.e. not to discriminate on the resource and effort into making this possible. Legal, data grounds of ethnicity, for example, by processing equal protection and system considerations were highlighted opportunities monitoring forms). as obstacles many firms have had to navigate, but challenges around employee trust were most prominent in firms’ ability to increase disclosure rates. 6 Race in the workplace: The McGregor-Smith review (publishing.service.gov.uk) 14
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | DATA Employers also need to have appropriate privacy •A ppraisals, onboarding and managers’ one-on-ones notices and retention policies in place and set out the with their reports have also proved useful for some safeguards for processing and storing such data. firms in communicating the importance of data. In these instances, equipping managers with the tools to There may also be particular difficulties in maintaining have these conversations has been crucial. This has confidentiality if a narrow set of defined ethnicity largely been done through specific training or guides groups need to be reported against, which might mean included in wider people management packs. it becomes obvious who an individual is and how much they earn if they are the only person (or one of a few) in • Senior leaders’ buy-in and public support has also their ethnic group. been important. CEO Townhalls have been a common way of evidencing this, while other leadership teams have produced video messages and blogs. GLOBAL DIVERSITY DATA • Incorporating opportunities to disclose in wider employee engagement or pulse surveys. These This exercise becomes even more complex for global firms have identified that their staff are more organisations which seek to gather such data on a willing to disclose information on their ethnicity if global scale. There are many countries which take it is part of a wider exercise. Making this system as a more restrictive approach than is required under simple as possible by automatically filling in certain the UK Data Protection Act. For example, in France, information, such as employees’ names and job collection of sensitive data is mostly prohibited and roles, has enabled this process to also feel less difficult to store, even if voluntarily provided, and in onerous for staff. Germany it is only possible to collect certain types of data if done so anonymously. • Internal diversity networks have been beneficial for successfully capturing this data and can address There are also cultural barriers to overcome in terms nuanced concerns regarding disclosing. Networks of how far an employer can enquire into such matters. can play a key role as ambassadors for disclosing, Questions that are reasonable to ask in one country acknowledging the power of peer-to-peer advocacy may not be culturally acceptable (or even lawful) in and communications. Others also utilised networks another and require rephrasing so as not to offend to shape what data they initially captured and how employees. For example, in the Netherlands, an this was categorised, alongside input from their legal individual’s ethnic origin is not described by referring teams. The most common approach was to use the to physical characteristics but either cultural or census categories for ethnicity, allowing firms to geographical characteristics. compare their data against the wider population in their locality. SECURING TRUST AND GAINING CONSENT Example: One firm also targeted the most senior layer FOR DATA COLLECTION of their organisation to provide an early uptick in their disclosure rates. These senior individuals then acted as Transparency around what firms are looking to capture ambassadors, encouraging their reports to do so. data on, why and what they will do with this data is crucial. Firms have utilised a number of communication channels to support this. These have included: • Regular and consistent messaging through newsletters and more informal chat platforms. • Specific brochures and video messages from colleagues advocating the importance and value of disclosing diversity data. 15
THE INVESTMENT ASSOCIATION ETHNICITY PAY GAP REPORTING INVESCO The Government remains committed to the As part of the drive at Invesco to create a more D&I introduction of mandatory ethnicity pay gap reporting workplace, we knew that capturing diversity data and it is likely employers will have a short lead time beyond gender and age was key. That’s why this year to implement the new obligations. With ethnicity pay we launched our global “Count Me In” campaign gap reporting due to become law in the near future, which was designed to give every employee across businesses should be encouraging staff to disclose the globe the opportunity to self-identify across a ethnicity data, not least to be able to analyse their variety of demographic categories. These included ethnicity pay gaps. race/ethnicity, gender identity, sexual orientation, neurodiversity, disability/different ability, caring In recent years, the Government has instigated a responsibilities, social mobility, returner status and number of high-profile reviews and measures to military service. address barriers facing ethnic minorities in the workplace. These included commissioning the Parker We wanted colleagues to feel completely comfortable Review of Ethnic Diversity of UK Boards7 and the providing their data and understand how we were McGregor-Smith Review of Race in the Workplace. planning to use it, so we created an employee guidebook to support the campaign and filmed a In 2018, an update8 to the McGregor-Smith Report short video with Invesco colleagues across all regions stated that only 11% of employers collected data of the business, talking about why they believed on ethnicity pay gaps. It is also clear that there is no it was important to participate in the Count Me In standard approach on categorisation of data currently. campaign. Our CEO, Executive teams and Business Resource Groups all championed the programme to On the same day, the Government launched a increase engagement and we continue to use D&I consultation on the introduction of mandatory ethnicity observances throughout the year as a reminder to pay gap reporting for employers in England, Wales and employees about the importance of providing their Scotland with more than 250 employees (to mirror data to help inform our D&I journey. gender pay gap reporting), which the IA responded to on behalf of its members. It is likely that employers will need to report on mean and median ethnicity pay gaps by ethnic group. However, ethnicity pay reporting will not be as straightforward as gender pay reporting as there are significantly more variables. In turn, this raises sensitive issues. In August 2019, the Department for Business, Energy & Industrial Strategy (BEIS) undertook voluntary trials of ethnicity pay gap reporting with a selection of employers, including Eversheds Sutherland. During this trial, employers reported data on both a binary basis and in five categories (White, Asian, Black, Mixed, Other). The Government recently acknowledged9 the genuine difficulties in designing a methodology which produces accurate figures, allowing for interpretation and action from employers whilst also protecting employee anonymity and avoiding undue burdens on business. 7 assets.ey-parker-review-2020-report-final.pdf 8 R ace at Work Report: McGregor-Smith Review one year on (publishing.service.gov.uk) 9 I ntroduce Mandatory Ethnicity Pay Gap Reporting - Petitions (parliament.uk) 16
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | DATA Most firms which were interviewed looked to, or are In practice it is difficult to evidence that two or more looking to, reach a 60-80% disclosure rate before they candidates are of equal merit, so whether the lawful report on their pay gap. Only one firm had already positive action actually applies is often subject to voluntarily disclosed their ethnicity pay gap internally, challenge. For this reason it should be used with with an additional four looking to do so during 2021. caution. The general positive action provisions set out in section 158 of the EqA 2010 apply where an employer WHAT INITIATIVES CAN LEGALLY reasonably thinks that either: BE TAKEN? • persons who share a protected characteristic Taking Positive Action (including ethnicity) suffer a disadvantage connected to the characteristic; There are two kinds of positive action that are permitted in the EqA 2010: general positive action • persons who share a protected characteristic have and positive action in recruitment and promotion. needs that are different from the needs of persons It is important to distinguish between positive who do not share it; or action (which is lawful) and positive discrimination (which is unlawful). The line can sometimes be hard • participation in an activity by persons who share a to draw. For example, placing an advertisement for protected characteristic is disproportionately low. a job which states ‘this post is only open to ethnic minority candidates’ is unlawful (except in limited It may be possible to assess whether these issues circumstances where it is a genuine occupational apply by using publicly available information or by requirement). reviewing company information about ethnicity in respect of various roles and levels of seniority. However, an advertisement stating ‘ethnic minority Sometimes the answer is obvious; for example, it candidates are encouraged to apply’ or offering training is easy to identify without any paper trail if a board to improve accessibility to the job application process of directors only contains white males. However, will be permissible. Again, care needs to be taken. If assessing these issues can be difficult if a firm has low training is offered only to one group with a protected disclosure rates. characteristic and similar or equivalent training is refused to others, this may fall within the remit of Positive action must be proportionate. If an employer discrimination. Ultimately, the aim is to place all has assessed that one or more of the above issues applicants and employees on the same footing with apply in relation to certain ethnic groups it can (but is the same opportunities to progress. If there is a block not obliged to) take any action which is a proportionate in their path which arises because of their protected means of: characteristic then taking positive action may be • enabling or encouraging persons who share the permissible. relevant ethnic group to overcome or minimise the The general positive action provisions are a helpful tool disadvantage identified; to enable employers to drive their D&I agenda. However, • meeting the needs identified; or the “tie breaker” positive action provisions contained in the recruitment and promotion provisions should • enabling or encouraging persons who share an ethnic be used with caution as they apply in very limited group to participate in that activity. circumstances. Once the positive action is identified, the employer “Tie breaker” positive action allows an employer, needs to consider: which reasonably thinks that people with a protected characteristic are under-represented in the workforce • is the action appropriate to achieve the stated aim?; or suffer a disadvantage connected to that protected • if so, is the proposed action reasonably necessary to characteristic, to prefer a candidate from the achieve the aim, or would it be possible to achieve the under-represented group provided that two or more aim as effectively by other means that are less likely candidates are of equal merit. This kind of positive to result in less favourable treatment of others? action is only allowed where it is a proportionate way of addressing the under-representation or disadvantage. 17
THE INVESTMENT ASSOCIATION General positive action should not continue indefinitely Example: A large public sector employer monitors the without review as there may come a point where the composition of their workforce and identifies that there action remedies the disadvantage and it is no longer are large numbers of visible ethnic minority staff in proportionate to continue. junior grades and low numbers in management grades. In line with their equality policy, the employer considers Chapter 12 of the European Convention on Human the following action to address the low numbers of Rights Code sets out the following examples of positive ethnic minority staff in senior grades: action: • reviewing their policies and practices to establish • reserving places on a training course for people with whether there might be discriminatory criteria which the relevant protected characteristic; inhibit the progression of visible ethnic minorities; • providing support and mentoring; • discussing with representatives of the trade union and the ethnic minority staff support group how the • creating a work-based support group for members employer can improve opportunities for progression of staff who share a protected characteristic who for the under-represented group; may have workplace experiences or needs that are different from those who do not share that • devising a positive action programme for addressing characteristic; under- representation of the target group, which is shared with all staff; and • setting targets for increasing participation of the targeted group; • including within the programme shadowing and mentoring sessions with members of management • targeting advertising at specific disadvantaged for interested members of the target group. The groups, for example, advertising jobs in media outlets programme also encourages the target group to take likely to be accessed by the target group; advantage of training opportunities such as training • providing opportunities exclusively to the target in management, which would improve their chances group to learn more about particular types of for promotion. work opportunities with the employer, for example internships or open days; • providing bursaries to obtain qualifications in financial services for members of the group whose participation in the profession might be disproportionately low; • targeted networking opportunities. • working with local schools and FE colleges, inviting students from groups whose participation in the workplace is disproportionately low to spend a day at the company; and • providing mentoring to school or university students. 18
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | DATA LESSONS FROM OTHER SECTORS Since the summer of 2020, an increasing number of firms outside of investment management are also looking to gather ethnicity data on their employees – many with a view to monitoring their ethnicity pay gap on a voluntary basis. The website of the initiative ‘Investing in Ethnicity’10 has published a list of 48 companies which voluntarily disclose their ethnicity pay gap, with links to the reports, as well as those which intend to do so. The list was current as at March 2020. There does not appear to be a particular sector leading the way – highlighting organisations from a range of sectors, including finance, higher education, local government, fashion and media, regulatory, professional services, charity, healthcare (public and private) and emergency services. This mirrors Eversheds Sutherland’s experience of speaking to clients which have embarked on the journey to increase ethnic diversity more widely within their organisations. This is truly a universal issue. Many of the organisations who voluntarily disclose their ethnic diversity pay gap, or talk openly about their initiatives, tend to be the larger companies. This could be down to a number of reasons. Perhaps larger organisations have more at stake with their reputation – especially those which are global, household names. Larger organisations will also have the resourcing required to push for meaningful change. It will also be more difficult for companies with a smaller workforce to guarantee anonymity. 10 http://www.investinginethnicity.com/ethnicity-pay-gap-reporting.html 19
THE INVESTMENT ASSOCIATION Targets and incentives There were a mix of approaches regarding whether these targets were more granular and broken down While a number of firms have targets for data into specific ethnicity groups, or if firms had targets for disclosure rates, few currently have representation more general ethnic minority representation. targets in place for professionals from ethnic minority backgrounds, outside of those captured in charters and The FCA has encouraged11 firms to link remuneration pledges. The largest obstacle for doing so is the current and other incentives to D&I outcomes. Subject to lack of data. Until firms know their current picture, it is there being a contractual right to do so, firms can difficult to understand what they should be aiming for set ethnicity targets for senior managers and, say, and where targets would be of most value. reduce variable pay where those targets are not met or, conversely, award incentives where they are. A number of firms were also wrestling with the challenge of what these targets should be. Almost Targets could be contractually embedded in a role exclusively, firms suggested they would look to reflect description or in a bonus plan, when clearly set out the ethnic makeup of their locality. and brought to the individual’s attention. It is important to ensure that targets are reasonable, clear and Formal targets already in place were largely aimed at achievable. Where discretion is being applied, this board and senior management levels or at specific should be in accordance with legal principles set out in business areas with the lowest ethnic minority case law (for example, the exercise of discretion should representation. In addition, some firms also have not be capricious or in bad faith, or be irrational or internal targets in place for different stages of the perverse). recruitment pipeline and new entrants. However, recent research carried out by the High Pay Centre together with the Chartered Institute of Personnel and Development12 notes that financial metrics still greatly outweigh employee-related targets in senior management incentives so that the incentive to improve D&I is negligible. The composition and weighting of incentives reflects the priorities of the committee that sets the targets and thus the priorities and culture of the firm as a whole. Change needs to be driven from the top and be reflected in the incentives offered to senior management. 11 h ttps://www.fca.org.uk/publication/correspondence/2020-letter-remco- chairs.pdf?LinkSource=PassleApp 12 h ttps://highpaycentre.org/ceo-pay-and-the-workforce-how-employee- matters-impact-performance-related-pay-in-the-ftse-100/ 20
ETHNICITY IN INVESTMENT MANAGEMENT – BUILDING POSITIVE INTENTIONS INTO MEANINGFUL ACTION | ENTRY LEVEL INITIATIVES ENTRY LEVEL INITIATIVES 46% of firms interviewed referenced a concern regarding the public’s perception and awareness of the 96% investment management industry as one of the key challenges in increasing the ethnic D&I of the industry. The majority of these specifically referenced this challenge in relation to attracting students and young people looking to begin their careers, and particularly those from minority backgrounds. OF FIRMS ARE ACTIVELY ENGAGED As part of its wider work, the IA regularly undertakes consumer research exploring the attitude of the UK AND SUPPORTING AT LEAST population towards investment and the investment ONE CHARITY OR ORGANISATION management industry. This enables the industry to WHICH SEEKS TO OPEN UP better understand consumer perceptions, which can also in turn help with talent attraction and retention. OPPORTUNITIES TO A MORE DIVERSE POOL OF YOUNG PEOPLE. Partnerships were commonly highlighted by firms as a valuable way to tap into a more diverse pool of entry level talent. Firms engage with these organisations in a variety of ways, including mentoring schemes, CV and Other organisations and initiatives highlighted by firms interview workshops, internships and work experience include: days, and supporting financial education courses. • SEO London 66% of firms interviewed are members of • Big City Bright Future Investment20/20. Investment20/20 is the investment • The Brokerage management industry’s talent solution giving firms • The Catalyst After School Program direct access to diversified talent so that they are • Career Ready reflective of the communities and people we serve. 54% have signed up to the #100BLACKINTERNS initiative. • Making the Leap • Bright Network Example: One firm, which partnered with two East • Kickstart Money London schools charities, also engaged students in • Young Enterprise a project to understand why the industry is currently • Urban Synergy under-represented by ethnic minority professionals. • The Amos Bursary This gave them an opportunity to understand the obstacles these students identified before applying to • upReach work in the industry. A smaller cohort had also engaged directly with local schools with a diverse student body. Other interventions leveraged by firms to increase the ethnic diversity of their entry level talent include: ‘Tie your diversity agenda to your • stripped down and neutralised application company’s community outreach and processes, e.g. removing aspects such as names of philanthropic work. By going into local schools and universities from candidates’ CVs. schools and volunteering, for example, you •c ontextual recruitment, which requires firms to are planting seeds in the next generation consider candidates’ individual circumstances, the of professionals to look at our industry barriers they may have overcome and their innate when choosing their careers.’ abilities when hiring, is also being increasingly embedded. • training hiring managers on how to mitigate bias. 21
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