ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL

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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
EtherScope nXG Version 1.2
                                         Sales Training

                                         Dan Klimke
                                         Director, Product Marketing
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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
EtherScopeTM nXG
   Portable Network Expert

 • The EtherScope nXG is a portable network expert,
   easy to use for network technicians, but powerful
   enough for network engineers.

 • As a multi-technology, all-in-one handheld network
   analyzer, it enables engineers and technicians to
   get more of their jobs done faster:

       • Infrastructure deployment, maintenance,         Get More
         troubleshooting, and documentation
                                                        Done, Faster.
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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
Engineering concerns addressed
   Empowers technicians to…
   • Quickly validate the latest Wi-Fi and wired network
     updates and technology deployments
   • Quickly troubleshoot network issues at remote sites
   • Verify end-to-end performance of critical links or
     networks – 10Gbps in your hand!
   • Expose possible network security risks
   • Maintain and troubleshoot unmanned remote sites
   • Collaborate with remote experts
                                                           Get More Done,
                                                               Faster.
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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
Management concerns addressed
   Addresses key gaps that burden network
   operations teams:

   • …the skillset gap between technicians and
     engineers
   • …the toolset gap between what technicians can
     utilize versus what engineers need
   • …the collaboration gap during case escalation,
     especially for remote sites

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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
Implication of staffing changes due to COVID-19
   • For many organizations, “work from home” has
     resulted in fewer trouble tickets on the site
     networks.
   • Any reductions-in-force (layoffs) of network
     operations staff will be closely re-evaluated as
     we “return to normal”.
   • Management will use opportunity to downsize
     support staff, if possible.
   ➢ Those who are left, will be overwhelmed.
         How will they get it all done?
         (Yes, EtherScope nXG!)

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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
EtherScope nXG Version 1.2 – New Capabilities

   Four major new features:
   • AirMapper App                                 This release is FREE to all EtherScope
                                                   nXG owners, but some features are
   • Monitoring for Intermittent Issues            AllyCare-enabled.
     (Periodic AutoTest)
   • Simplified “Access-Anywhere” Remote Control
   • Multi-Gig Link Validation

   • Plus 22 feature enhancements!
         • For full list, see v1.2 release notes

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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
Objective: Increase AllyCare Attach
• Version 1.2 introduces AllyCare-enabled features
      • More value for AllyCare owners!

• AirMapper on Link-Live
      • All users have access to Signal Coverage
        Heatmap and SSID filtering

      • AllyCare enables ALL visualizations and ALL filters:

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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
Objective: Increase AllyCare Attach
• Version 1.2 introduces AllyCare-enabled features
      • More value for AllyCare owners!

• Analyzer remote control
                                                            More to come in future releases
      • All users can utilize VNC                           and on other products!
      • AllyCare enables web-remote control via Link-Live
      • Support date indicated

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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
AirMapper App &
                                          Heatmapping in
                                             Link-Live

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ETHERSCOPE NXG VERSION 1.2 - SALES TRAINING DAN KLIMKE DIRECTOR, PRODUCT MARKETING - NETALLY PARTNER PORTAL
A better way to survey your Wi-Fi…

                                    No Laptop   No Dongle   No Tethered
                                                              Device

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Industry experts weigh in…
                                         “The combination of AirMapper on the EtherScope nXG
                                         with the version 1.2 release makes an extremely portable
                                         wireless testing platform that combines the powerful
                                         AutoTest feature set with traditional survey methods.

                                         Correlation is crucial when collecting data, and AirMapper
                                         enhances EtherScope nXG’s AutoTest with critical location
                                         data showing where the test was performed.”

                                         Blake Krone
                                         Wireless solutions architect/blogger

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Industry experts weigh in…
                                         “The AirMapper Site Survey functionality adds another
                                         extremely useful dimension to the best overall network
                                         support tool on the market right now.

                                         Data collection could not be easier, and Link-Live makes
                                         using that wireless signal data from anywhere possible. It’s
                                         nice that there are no other hardware requirements
                                         needed – site surveying is just one more tool in the
                                         impressive inventory of the EtherScope nXG’s capabilities.”

                                         Lee Badman
                                         Wireless solutions architect/blogger - WiredNot
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AirMapperTM Site Survey App
   A faster, simpler, easier way to survey, visualize,
   and document your Wi-Fi network

   • A single device for ALL your Wi-Fi needs
     – installation and troubleshooting
   • No dongle or tethered device
   • Eliminate the risk of damaging your phone, tablet, or
     laptop
   • Quickly validate new deployments with location-based
     data
   • Enable collaboration with heatmaps in Link-Live

                                         Planned to be offered on AirCheck G2
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                                                      (subject to change)
Heatmaps in Link-Live
   • Upload survey data from AirMapper on
     EtherScope nXG to Link-Live
   • Fast upload, fast processing
   • Generate and review heatmaps anytime
     and from anywhere
   • No operating system restrictions!

   • Enables immediate collaboration with
     surveyors in the field

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How it works…
   • Launch the app to start
     AirMapper

                                         Note: after upgrading your
                                         software, swipe up from
                                         bottom to get “search apps” –
                                         find AirMapper icon,
                                         press/hold/drag UP to place on
                                         home page.
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AirMapper – How to…
   • Tap “Gear” icon to access
     AirMapper Settings

   • Tap Floor Plan, tap “+”

   • Select Floor Plan
         • Import from USB
         • Take a picture of a fire escape plan with onboard
           camera!
         • Access via web or email app

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AirMapper – How to…
   • Provide a Name/Description

   • You MUST set either the Width or Height
     appropriately
         •    Ideally, the floor plan image is cropped tight to the space to be surveyed.

   • Whichever measurement you enter, the other
     dimension auto-updates proportionally based
     on the aspect ratio of your image file.

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AirMapper – How to…
   • You may also want to adjust your Wi-Fi settings
         • General Settings > Wi-Fi Bands and Channels

   • Select the bands, channels of interest
         • Fewer = faster surveys (but possibly missed data)

   • Also, adjust Dwell Time
         • 250ms or 330ms to best capture all beacons (or more)
         • If you see “holes” in your finished heatmaps where you
           expect data, may need to increase Dwell Time

   •

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AirMapper – How to…
   • You can also adjust the Signal Propagation

   • This setting is the radius measurement of the sample
     points. Touch the field to adjust the size of the data
     points on the map.
         •    20 feet is default - use general settings to change to metric

   • Why adjust Signal Propagation?
         • More samples = higher resolution, denser measurements,
           increased accuracy
           …but takes longer to survey.

   • Click the nav drawer                  and “New Survey” and START

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AirMapper – How to…
   • Now, walk the floor…tap on the floormap at your
     location
         • Red “sampling” circle shows up – indicates
           “I’m working on it”
         • Turns green when sample is completed

         Sample Time = Dwell Time (per channel) x # of Channels Selected

                                                          Rotate Image
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AirMapper – How to…
         • Take samples until desire coverage area is measured

         • You can backtrack and resample by clicking

         • When done, click STOP (you can RESUME sampling, or)

         • Click to upload to Link-Live

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AirMapper Heatmaps in Link-Live
   • Click    to access AirMapper in Link-Live
   • Select your survey, then “View Survey”

                                                                 More labels can be
                                                                 added!

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Select Visualization Option:
                                                     Select Filters:

                         Or Click in Slider bar

            Set Threshold for
                                                                        Generate
         Visualization Option
                                                                        Report

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Create/Generate Report

                            Create visualization desired, then click “+” to add it to the report
                            Reports are WYSIWYG, so the visualization you have created (heatmap type, filter, data table)
                            will appear in the report as added.
                            View & manage the contents of the report

                            Generate report

                                                                                     Next release will enable adding BSSID data tables.

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View / Download Report

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Segmentation & Positioning
                                                Dedicated Survey Software Tool
                                                • Wi-Fi Specialists
                                                • Systems Integrators

                                                   Plan and Survey

                                         Full time user               Wi-Fi System Integrator
                                         Large sites                  Map: CAD drawing
                                         Complex sites/surveys        Predictive planning
                                                                      Plan/Survey/Report/Get paid

                                                                  Daily driver
                                                        Willingness to pay for dedicated tool

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Segmentation & Positioning
                       EtherScope nXG with AirMapper                                 Dedicated Survey Software Tool
                       • Network Operations Staff (“generalists”)                    • Wi-Fi Specialists
                       • Managed Service Providers                                   • Systems Integrators
                       • OEM Equipment Installers
                               Troubleshoot and Survey                                  Plan and Survey

                                                         Link-Live

Occasional Survey User
Map: Fire Escape or seating plan                                                                           Wi-Fi System Integrator
                                              Part time user                  Full time user
PNO: Validate Wi-Fi                                                                                        Map: CAD drawing
                                              Fast, Simple RF visualization   Large sites
MSP: Survey / Report                                                                                       Predictive planning
                                                                              Complex sites/surveys
OEM: pre-assessment                                                                                        Plan/Survey/Report/Get paid

    Heatmapping for troubleshooting
                                                                                                       Daily driver
            and reporting
                                                                                             Willingness to pay for dedicated tool

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AirMapper - Summary
   Maybe…
         • You’re tired of paying too much for a single function tool
         • You don’t need the complexity of a full-blown surveying
           solution
         • You realize you need a faster way to visualize your
           network for troubleshooting
         • You know you have to solve problems on both sides of
           the access point, and an integrated wired/wireless tool
           would help

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AirMapper - Summary
   There is no other solution available to…

   • Simply, easily, visually, quickly identify problem areas in your Wi-Fi
     network

   And more enhancements are coming soon (interference mapping!)

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24-Hour Monitoring
                                           for Intermittent
                                                Issues
                                              Periodic AutoTest

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Periodic AutoTest
   • Enables “monitoring” for intermittent issues
         •    Repeats the configured AutoTest for a specified time period and interval
         •    1 minute to 24 hours
         •    Use filtering in Link-Live to sort on data collected
         •    Use in conjunction with trend graphs for problem correlation
         •    Get NOTIFIED when problems occur

   • Useful for…
         •    Know when issues happen
         •    Identify causes of intermittent problems
         •    Network baselining – get an idea of what “normal” is
         •    Gain understanding of how metrics can vary over time

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Periodic AutoTest

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Simplified
                                         “Access Anywhere”
                                           Remote Control
                                          Web remote control via Link-Live

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Web remote control via Link-Live

                           AllyCare-Enabled Feature

   • EtherScope nXG permits remote control via VNC, which is easy when your workstation
     is on the same network.
   • But connecting to distant sites on different networks is difficult or impossible,
     particularly behind NAT firewalls.
   • Now, users can instantly connect to remote units through the Link-Live Cloud Service –
     anywhere in the world – for collaborative and remote troubleshooting.
   • Compatible with any modern browser (best experience with Chrome)
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SNR Cable Test for
                                             Multi-Gig

                                           Validate or troubleshoot link
                                                  “downshifting”

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Uncertainty grows with Multi-Gig deployments

   • What is Multi-Gig?
         • Switch ports delivering >1Gbps link speed
         • 1 / 2.5 / 5 / 10 Gbps
         • Driver: need to deliver >1 Gbps to APs,
           certain IoT devices, etc.
         • “new bandwidth over old media”

   • What’s the problem?
         • Not all cable plants will support it.
         • Requires Cat5e minimum
         • Excess noise (insufficient SNR) results in
           “downshifting” to lower speed.               “The quality, length, and install workmanship is also
         • Difficult to troubleshoot                    a major factor when it comes to multigigabit. When
                                                        you begin pushing the copper to run at faster speeds,
                                                        flaws in the cable plant become more easily exposed.”

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Cable SNR test for Multi-Gig media assurance

   •     From AutoTest, drill in on Link
   •     Shows Link metrics
   •     Verify configurations
   •     Measures Multi-Gig parameters
         • Delay Skew
         • SNR

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Cable SNR for Multi-Gig media assurance
   • Example “bad” result
   • “Channel B” (pair) < threshold

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Additional
                                         Enhancements

                                          See V1.2 Release Notes

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Enhanced AutoTest Functions
A number of enhancements in version 1.2 expand the use models for EtherScope nXG, provide more actionable information, and make the
network analysis process more efficient.

•      “Stop After” and “Skip” Configurations – These settings direct AutoTest to stop testing after the selected test step or
       to skip a specific test. Useful when diagnosing issues with only specific services, or when conducting network services
       tests at various stages of deployment, this allows the successful completion of an AutoTest even when not all services
       are available.

•      Wi-Fi Band Selector in AutoTest Profile – Wi-Fi band selection gives the user control over which band the unit will
       connect to (when band selection is not set by SSIDs), enhancing control over Wi-Fi test profiles.

•      Display Trended Ping/TCP Connect Results – Useful for verifying Fast Roaming, the Wi-Fi AutoTest Link card now
       includes Ping or TCP connect test results time-correlated to other metrics (SNR, Utilization, Tx rate, Retries) provides
       insight into connectivity (100ms resolution) during the roaming process.

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General Enhancements
 •        Wi-Fi Channel Selection for Scanning – Selecting only the subset of channels pertinent to the user’s environment
          speeds analysis. (Can be used in conjunction with new Dwell Time configuration.) Saves time when conducting
          AirMapper Site Survey data collection by skipping channels that are not utilized.

 •        Dwell Time Configuration – Configurable from 110ms to 10 seconds (in General Settings), this ensures that AP
          beacons are captured for analysis prior to scanning the next channel.

 •        Improved Zoom on trend graphs – Enhanced trend graphs to allow double tap to zoom in, providing a simple and fast
          way to zoom in on the point of interest. This applies to all EtherScope trend graphs (Wi-Fi RF & Traffic stats, PING/TCP,
          capture, Performance Test, Port statistics, ….

 •        Receive-Only Control – When used, this disables any packet transmission by the analyzer on a wired (copper or fiber)
          connections. Disabling transmit frames may be particularly important where analyzer-generated frames are not
          allowed (silent mode) or on connections where inbound packets will not be forwarded (e.g., on SPAN or tap ports.)

 •        Export / Import Settings – The user can now export settings from one EtherScope nXG and import to another via the
          local drive (memory card). This enables organizations with multiple analyzers to ensure consistent testing methods
          across all their EtherScope nXG units.

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Network Performance Test
  •        Shows Throughput Stats – Bandwidth is now trended along with loss, latency and jitter, providing valuable
           context when diagnosing packet loss. Graph Y-axis scales automatically to actual throughput to show the
           relationship between packet loss and bandwidth.

  •        5-Second Test Updates – When running a performance test from one EtherScope nXG to another
           EtherScope nXG, or to another NPT reflector (LinkRunner AT, LinkRunner G2, Windows Reflector Agent), in-
           flight test results are shown in 5 second increments. This granularity provides near-real-time results; this
           higher resolution provides additional insight into the variation of test metrics.

  Discovery App
  •        Access Point Grouping Rules – For better test result organization, users can now configure the rules which
           group together (or assign) various SSIDs to a physical AP.

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Capture App
        •        Background Capture – The user can conduct other tests while capture (on wired connections) runs in the
                 background, allowing the user to apply other tests (such as ping, TCP connect, etc.) in order to illicit and
                 capture device or service responses.

        •        Capture on Link Changes – Capture will continue to run even during link drop and re-linking. This enables the
                 capture of the linking process such as port advertisements (LLDP/xDP frames) and authentication; a function
                 which cannot be performed with a typical laptop.

        iPerf Test
        •        10 Minute Duration – Longer test time provides improved diagnostics.

        Link-Live App
        •        Push Management Port Address – AutoTest results pushed to Link-Live now include information about the
                 Management Port’s configuration, providing more context and complete information about EtherScope nXG’s
                 configuration.

        •        Upload any File Type - The user can now upload any file type from file manager for attaching additional comments or
                 documentation.

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Sales Tools

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EtherScope nXG Remote Demos
    Virtual Demo Site (Studio2020)                  Demo Scripts
    • http://demo.netally.com/guacamole/#/          • Demo Script Powerpoint
    Login:                     your_netally_email   • Video Demo:
                                                       • Login to Studio2020 and Link-Live
    Password: Ally2020!                                • Scenario 1. AutoTest with Profile Group - Automate
                                                         testing to multiple VLANs and SSIDs
                                                       • Scenario 2. Isolate intermittent Wi-Fi performance
                                                         to an application server
    Link-Live (Studio2020 Organization)                • Scenario 3. Proving a new 10G server link
                                                         deployment with the Performance Test
    • https://app.Link-Live.com/                       • Scenario 4. Verifying a Wi-Fi coverage area using
    Login:                     hnt_demo@gmail.com        iPerf Test
                                                       • Scenario 5. Detects security Issues
    Password: Ally2020!                                • Scenario 6. Quickly detects and locates a rogue
                                                         DHCP server
                                                       • Scenario 7. Create Site Survey using AirMapper

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Updated or new sales tools
   • Updated flyers for
         • EtherScope nXG
         • Link-Live
         • AirMapper Site Survey

   • New AirMapper video
   • Website updates
         • Include updated virtual demos for EtherScope and Link-Live

   • Release presentation (this one)
   • Prospecting emails
   • Banner ads and Social Posts
   • More!

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THANK YOU!
                                          Let’s go help our customers – sell EtherScope nXG!

                                         For further assistance, contact your NetAlly sales representative,
                                         channel account manager, or:

                                         Dan.Klimke@netally.com

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