Equality and Diversity Mainstreaming & Equality Outcomes Progress Report 2021 - Police Scotland

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Equality and Diversity Mainstreaming & Equality Outcomes Progress Report 2021 - Police Scotland
Police Scotland
Equality and Diversity
Mainstreaming & Equality
Outcomes Progress Report 2021

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Equality and Diversity Mainstreaming & Equality Outcomes Progress Report 2021 - Police Scotland
Contents

Chief Constable’s Foreword ����������������������������������������������������������������������������������������3

Introduction������������������������������������������������������������������������������������������������������������������� 4

Covid-19 Pandemic��������������������������������������������������������������������������������������������������������5

Section 1 – Mainstreaming ����������������������������������������������������������������������������������������� 6

  Leadership������������������������������������������������������������������������������������������������������������������������������������������6

  Strategy, Planning and Performance����������������������������������������������������������������������������������������������6

  Governance����������������������������������������������������������������������������������������������������������������������������������������9

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  Equality and Human Rights Impact Assessment (EqHRIA) ��������������������������������������������������������12

Section 2 – Equality Outcomes Progress����������������������������������������������������������������14

  Equality Outcome 1 ������������������������������������������������������������������������������������������������������������������������15

  Equality Outcome 2����������������������������������������������������������������������������������������������������������������������� 20

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Appendix A ������������������������������������������������������������������������������������������������������������������� 52

  Police Scotland/SPA Equal Pay Statement 2021 ������������������������������������������������������������������������52

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Chief Constable’s
Foreword

The consent, support and co-operation of                Improving equality and diversity is a
our fellow citizens lies at the heart of Police         challenge for all of society. It is right that
Scotland’s identity and legitimacy.                     policing strives to demonstrate public
                                                        leadership and be an exemplar for others.
Policing in Scotland will always value that
deep-rooted and fundamental relationship                In progressing vital work to mainstream
with the public we serve.                               equality and diversity, policing can enable
                                                        and support our dedicated and committed
To ensure that bond is as strong as possible,
                                                        officers and staff to better represent, reflect
policing must fully represent and reflect the           and serve the public.
communities which we serve.
                                                        Our commitment to equality and diversity
Our Equality and Diversity Mainstreaming
                                                        is crucial to the public service that Police
and Equality Outcomes Progress Report                   Scotland provides to our fellow citizens.
2021 demonstrates how we work to ensure
equality is embedded in everything we do.
It outlines the progress which has been
made against our Equality Outcomes across
all levels of the organisation.
This is a legal obligation for Police Scotland,
but it is also a moral duty reflecting our              Iain Livingstone QPM
values of Integrity, Fairness, Respect and              Chief Constable
upholding and enabling the Human Rights
of everyone.
Important progress has been made,
however there is much still to do to ensure
policing in Scotland supports and enables
all people to thrive, flourish and fully be
themselves.

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Introduction
Police Scotland has a duty to ensure we                We will continue to strive towards
pay due regard to, and act in line with, the           mainstreaming equality and diversity into all
Equality Act 2010. Our aim is to exceed                we do as an organisation. Police Scotland
these requirements wherever possible                   recognises there is still work to be done and
by integrating equality into day-to-day                we will continue to develop and focus on
business practices and decision making                 this as an area of significant priority.
while ensuring Police Scotland plays its
part in contributing to the advancement
of equality and good relations in both the
workplace and communities.
This report provides updates on
mainstreaming across key strategic
areas, including leadership, strategy and
performance, and procurement. It also
highlights the activity which has been
undertaken to reflect the progress we’ve
made to date against our most recent
Equality Outcomes.
This report is comprised of three sections:
Section 1 Mainstreaming
Section 2 Progress on our Equality
          Outcomes
Section 3 Equal Pay Statement
Everyone within our organisation has a key
role to play in delivering our equality and
diversity priorities; the Progress section of
this report provides evidence of some of
the excellent work happening across Police
Scotland. As we move into the next phase of
our plans we aim to make further progress
in these areas as well as looking at those
featured in our new Equality Outcomes.

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Covid-19 Pandemic
The last year has seen significant pressures           A national Community Impact Assessment
and change for our officers and staff and              and an Equality and Human Rights Impact
communities across Scotland due to                     Assessment (EqHRIA) has been developed
COVID-19. In February 2020, the Chief                  to allow us to consider wider needs and
Constable implemented a command                        impacts on our policing activity. EqHRIA
structure and strategy for Police Scotland’s           processes continue to be refined to ensure
response to COVID-19 in Scotland, under                that they reflect the changing nature of
Operation TALLA.                                       Police Scotland’s response to COVID-19 and
                                                       how that impacts on certain sectors and
Operation TALLA has seen the development               communities. We continue to deliver;
of a number of contingencies recognising
the unprecedented nature of the pandemic                 • Visible patrols
and the significant impact it continues to               • Effective call handling based on
have on people’s lives.                                    individual need
We know that it has exacerbated underlying               • Professional investigations to support
inequalities having a disproportionate effect              victims of crime
on some groups including those on low
incomes, older people and disabled people.               • Support for the most vulnerable in
However, we have continued to consolidate                  society
and create partnerships at local and national          On 8 April 2020, the Chief Constable
levels, working to mitigate the impacts of             commissioned an Independent Advisory
COVID-19 and to safeguard community                    Group (IAG), led by Human Rights lawyer
resilience and cohesion.                               John Scott QC. The IAG continues to review
                                                       Police Scotland’s use of the emergency
The Chief Constable has from the outset,
                                                       legislation and ensure its application has
outlined a clear and consistent policing
                                                       been, and continues to be, proportionate
style, approach and method. Our public
                                                       and ethical, reporting to the Scottish Police
engagement is based on an approach using
                                                       Authority. The IAG brings considerable
the 4 ‘E’s
                                                       value and experience to our thinking and
  • Engage                                             operational practice and contributions to
                                                       the group from grassroots representatives,
  • Educate
                                                       advocates and activists allow the voices of
  • Encourage                                          the communities we serve to be heard.
  • Enforce                                            Police Scotland continues to focus on the
                                                       safety and wellbeing of people, places and
                                                       communities in Scotland and adapt to the
                                                       changing demands COVID-19 presents.

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Section 1 – Mainstreaming
Police Scotland have focused on developing
our mainstreaming approach at a strategic
level and have seen improvements in this                 Evidence in Practice – The Deputy
area since the last reporting period. While              Chief Constable (DCC) sponsor for race
our approach to tactical matters also                    recently held a series of ‘Talk Truth to
focuses on mainstreaming Equality, Diversity             Power’ sessions where officers and staff
and Inclusion into all relevant work, we have            from ethnic minority backgrounds were
provided our tactical level updates in section           invited to talk directly to the DCC about
two of this report set against our Equality              their lived experiences of working
Outcomes to avoid duplication of reporting.              for Police Scotland. The officers and
                                                         staff openly discussed their personal
                                                         experiences in a safe space and to
Leadership                                               express what action they felt could
We are committed to developing leadership                support the organisation in creating a
at all levels and have a leadership framework            more inclusive culture. Following these
in place to develop leaders who are visible,             sessions the DCC shared the learning
approachable, supportive, act as mentors                 with other members of the executive
and who coach and develop talent in the                  team and supported the development
organisation. This framework highlights                  of a BME action plan which sets out the
that our leaders will recognise the value in             action that we will take to create an
harnessing diverse and different thinking                inclusive culture that attracts, develops
and will support and encourage the                       and retains a diverse and representative
development of all our people, at every                  workforce.
opportunity, across the organisation. They
will create environments where innovation
and change is enabled with our people’s
well-being at the heart of decision making.
In order to promote diversity and inclusion            Strategy, Planning and
our leadership team have established                   Performance
executive level sponsors for a number
                                                       In order to integrate mainstreaming, we are
of protected characteristic groups. The
                                                       working on embedding equality, diversity,
creation of these sponsors sets out a strong
                                                       inclusion and human rights into all of
executive level commitment to equality,
                                                       our strategies, plans and performance
diversity and inclusion and acts as an
                                                       framework. This strategic approach aims
example to all levels of management across
                                                       to ensure that equality, diversity and
Police Scotland. The executive sponsors
                                                       inclusion is captured in strategy, delivered
work closely with our Equality and Diversity
                                                       through normal business planning and
specialists and diversity staff associations
                                                       reported through our national performance
and advocate the priorities of these
                                                       framework. In addition, specific Equality and
protected group at an executive level.
                                                       Diversity plans and reports are developed as
                                                       required to complement the organisation’s
                                                       planning and performance mechanisms and
                                                       provide a specific focus where required.

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Policing for a safe, protected and resilient Scotland
2020 saw the launch of a new Joint                     This strategy reflects our commitment to
Strategy for Policing, Policing for a safe,            equality, diversity and inclusion and provides
protected and resilient Scotland, which                a strong platform to continue to build a
sets out the kind of police service we                 fairer and more inclusive police service.
believe we should be and that we should all            Our strategic outcomes, which form part of
be working towards.                                    this strategy, strongly align to our Equality
                                                       Outcomes 2017 – 2021:

   Strategic Outcome
                                                Equality Outcome 2017 – 2021
      2020 – 2023
 Outcome 1 – Threats          Equality Outcome 2 – All incidents involving harassment of
 to public safety             people based on their protected characteristics are recorded
 and wellbeing are            and subject to a holistic assessment of wellbeing concerns
 resolved by a proactive      and needs to influence wider multi-agency investigation,
 and responsive               intervention and support tailored to individual needs, and to
 police service               prevent repeat victimisation.
                              Equality Outcome 3 – Victims of gender-based violence/
                              abuse are safer and are confident that the police are
                              responsive to their needs.

 Outcome 2 – The              Equality Outcome 4 – People from and across protected
 needs of local               groups are meaningfully engaged with us and their views
 communities are              contribute to service improvements.
 addressed through
 effective service
 delivery
 Outcome 3 – The              Equality Outcome 1 – Victims, witnesses and partner agencies
 public, communities          feel more confident in reporting hate incidents through a
 and partners are             variety of methods.
 engaged, involved and
 have confidence in
 policing

 Outcome 4 – Our              Equality Outcome 6 – We have a workforce that is more
 people are supported         reflective of the communities we serve.
 through a positive
 working environment          Equality Outcome 7 – We have a workplace where officers
 enabling them to serve       and staff feel valued and respected and have their needs met
 the public                   appropriately.

 Outcome 5 – Police           Equality Outcome 5 – Everyone accesses services,
 Scotland is sustainable,     communication and information from Police Scotland in ways
 adaptable and                or methods that best suit their needs
 prepared for future
 challenges

This alignment ensures that our service wide priorities drive progress in relation to equality,
diversity and inclusion and paves the way for effective mainstreaming through our planning
and performance mechanisms.

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Annual Police Plan 2020                                Enabling Strategies
Our Annual Police Plan 2019/20 (APP) is                Underpinning the Annual Police Plan is a
framed around the strategic outcomes that              range of enabling strategies at business
describe the impact and difference Police              area level. Our approach to strategy
Scotland aims to make to the lives of people           development ensures that Equality &
across Scotland.                                       Diversity is a key consideration and that
                                                       we assess the impact of our strategic
The plan describes clearly how we will                 direction. These assessments are also
prioritise our resources towards the issues            used to inform the development of
that cause the most harm to people and                 supporting delivery plans and actions.
communities. This ensures we have the                  This work is an ongoing journey and is
greatest impact by outlining our objectives
                                                       gradually improving as each of the enabling
and our activity across our service.                   strategies is developed or reviewed.
Mainstreaming into this plan therefore
ensures that equality, diversity and inclusion
remains an organisational priority. In this              Evidence In Practice – Our People
regard, our Annual Police Plan 2020/21                   Strategy – Empower, Enable and
included two wide reaching actions relating              Develop Our People (2018 – 2021)
to equality and diversity:                               includes the equality considerations
                                                         identified through the EqHRIA within
  • Use high quality Equality and Human
                                                         the strategy document itself. This
    Rights Impact Assessments (EqHRIA)
                                                         aims to ensure that the considerations
    to ensure that policy and practices
                                                         are clearly visible to those driving the
    in policing proactively consider the
                                                         strategy forward and built into the
    potential impact on equality and
                                                         delivery of the strategy. This strategy
    human rights
                                                         is now under-review again and we
  • Promote equality and diversity, both                 are building on this initial success
    externally and internally, striving                  to include clear alignment to our
    to exceed the requirements of the                    employment equality outcomes within
    Scottish Public Sector Equality Duty                 the revised strategy.
These actions are owned across the service
and ensure that every business area builds
relevant Equality & Diversity actions into             Performance Framework
their local plans.                                     The Police Scotland and Scottish Police
Our commitment to mainstreaming will                   Authority performance framework is fully
continue to be reflected in future Annual              aligned to the strategic outcomes and
Police Plans and other service plans.                  objectives set out in the Joint Strategy and
                                                       the APP. This framework provides the means
                                                       to monitor and measure progress on our
                                                       strategic outcomes and priorities for policing.
                                                       The alignment of our strategic outcomes
                                                       with our equality outcomes and the
                                                       inclusion of Equality & Diversity actions
                                                       in our annual plans therefore supports
                                                       improved mainstreaming into our
                                                       performance reporting practices. Relevant
                                                       Equality & Diversity performance measures
                                                       have now been built into the performance
                                                       framework to ensure that relevant
                                                       performance updates are included in our
                                                       usual performance reports.
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Performance reports are provided publicly               Governance
to the SPA on a quarterly basis. In addition,
an annual performance report measuring                  Our strategic governance structures
progress against agreed outcomes is                     for equality, diversity, inclusion and
provided to the Chief Constable and                     human rights are comprised of an
to the Scottish Police Authority.                       overarching strategic oversight board
                                                        with two supporting groups – one with a
We made a commitment to mainstreaming                   service delivery focus and one covering
relevant Equality & Diversity reporting into            employment matters. These meetings are
performance reports in the Quarter One                  all chaired at executive level and provide
Performance Report 2019-2020.                           forums to focus on key equality, diversity,
                                                        inclusion and human rights priorities.
                                                        The equality, diversity and inclusion
                                                        focused meetings are aligned to the
  Evidence In Practice – The Quarter
                                                        organisational priorities and also escalate
  Two Performance Report 2019-2020
                                                        to the relevant governance board to
  included:
                                                        ensure successful mainstreaming as
                                                        outlined in the chart over the page. Police
  Workforce profiles in relation to sex,
                                                        Scotland Governance Boards have also
  race, sexual orientation and disability
                                                        had inputs to reinforce the importance
                                                        of the Equality and Human Rights Impact
  Scottish Women’s Development Forum
                                                        Assessments and how this process
  (SWDF) hosted their annual Awards and
                                                        should inform relevant agenda items.
  Conference
                                                        In addition, all wider primary and
  SWDF pregnancy & maternity research                   management boards use a single reporting
  (look forward)                                        template which includes a section to
                                                        highlight any relevant equality, diversity,
  Gender Neutral Hats and LGBTI                         inclusion and human rights and/or socio-
  Recruitment Event (look forward).                     economic implications. This allows business
                                                        areas to outline their equality and human
                                                        rights considerations and decision makers
                                                        to take account of relevant impacts and
                                                        opportunities in their decision making.
Since then a number of Equality and
Diversity updates have been included
throughout our performance reports
including a full update on our Equality
Outcomes in the Chief Constable’s
Assessment of Policing Performance
2019/2020 (Pg 68 – 77).
We recognise that this is an ongoing and
evolving journey and will continue to focus
on appropriate opportunities to mainstream
equality, diversity and inclusion updates into
our performance reporting mechanisms.

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Figure 1 Strategic Governance Structure

Equality, Diversity, Inclusion and Human                Equality, Diversity and Inclusion
Rights Strategic Oversight Board                        Employment (EDIE) Group
A new Equality, Diversity, Inclusion and                In October 2019, the EDIE Group Terms
Human Rights Strategic Oversight Board,                 of Reference were reviewed to ensure a
chaired by DCC People and Professionalism               strategic focus that drives mainstreaming
met for the first time on 1 March 2021.                 and is aligned to current policing priorities.
The Board replaces the previous Equality                To support this, the EDIE group membership
and Human Rights Strategy Group and is                  now includes senior representatives from
made up of Assistant Chief Constables and               Crime and Operational Support, Local
Directors, Equality and Diversity Specialists           Policing and Corporate Services to ensure
and statutory and diversity staff associations.         a link into divisions. In addition the group
                                                        now escalates to other relevant primary/
The Board’s role is to:
                                                        management boards including the People
  • draw together current activity and
                                                        and Professionalism Management Board
     close identified gaps;
                                                        and Strategic Leadership Board in addition
  • focus on prioritising and giving effect             to the Equality, Diversity and Human Rights
    to identified actions;                              Strategy Group.
  • oversee the delivery of the Equality                The EDIE standing agenda now covers:
    Outcomes and the Equality and                         • Strategic Employment Priorities –
    Diversity Action Plans being developed;                  which allows relevant organisational
  • deliver on the current Equality,                         activity to be considered from an
    Diversity and Inclusion (Employment)                     equality, diversity and inclusion
    Framework;                                               perspective and appropriate
                                                             recommendations provided to the
  • engage with external partners                            activity owner.
    or critical friends and agreeing
    appropriate, ethical and deliverable                  • Data, Insights and Ideas – which includes
    measurements to ensure delivery                         the review of workplace monitoring,
    against all of the above.                               research results, benchmarking and
                                                            environmental scanning. This supports
The Board reports into the Strategic                        the identification of new and emerging
Leadership Board and the Scottish Police                    trends, best practice and potential risks
Authority Board.                                            and helps to drive an innovative and
                                                            evidence based approach.

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• Communications and Engagement                      Procurement
    – which supports effective
    mainstreaming across the service                   We continue to undertake procurement in
    through sharing of data findings,                  accordance with the Scottish Government
    priorities, lessons learned and best               guidelines and requirements; the process is
    practice etc.                                      followed, from initiation to the awarding of
                                                       contract.

Equality & Diversity External Service                  As part of the procurement process, we
Delivery Group                                         utilise a sourcing strategy for each project.
                                                       Within this strategy, specialists and client
The Equality & Diversity External Service
                                                       departments examine any requirements
Delivery group provides is a link between
                                                       or necessity for EqHRIAs relating to the
the Equality, Diversity, Inclusion & Human
                                                       goods or services we are procuring.
Rights Strategic Oversight Board and the
                                                       This has helped to ensure that equality
public service delivery functions of Police
                                                       considerations are an integral part of the
Scotland. Its primary responsibility is to
gather evidence of work undertaken to                  procurement decision-making process
meet Police Scotland’s service delivery                and that the needs and impact of relevant
                                                       groups are fully considered.
focused Equality Outcomes, and where
necessary to drive progress to assist in               Further stages of the procurement
meeting our Equality Outcomes, building                process are planned in advance to ensure
an evidence-based understanding of our                 equality and diversity are considered.
quality of service to diverse communities.             Procurement are part of the Clothing
                                                       and Equipment Working Group where
The group promotes a corporate and
                                                       there is representation from our staff
consistency of policy and practice across
                                                       associations. This has provided procurement
Police Scotland in matters relating to
                                                       the opportunity to hear opinions and
Equality & Diversity service delivery to
                                                       perspectives from a diverse group for
the public, and identifies items of good
                                                       consideration and also allows procurement
practice across the force area, and outwith,
                                                       to feedback improvements/changes
and encourages implementation for all
appropriate divisions.                                 to clothing and equipment that are
                                                       planned. For example, at the specification
The group also examines and draws on                   development stage and also during user
findings of EQHRIAs, external research                 trials and evaluation for clothing and/or
studies (by universities and other agencies),          equipment, consideration is given to styles
and Police Scotland’s own management                   and fits that suit individual needs, to ensure
information and research, to identify areas            that any issues that may inhibit a user/
for improvement in Equality & Diversity                wearer of the final selected product are
service delivery to the public.                        addressed prior to award.
All matters regarding Equality &                       Following the tendering element of
Diversity business are discussed and if                the procurement process, as described
appropriate, escalated to the Equality,                above, there is ongoing contract supplier
Diversity, Inclusion & Human Rights                    management which can influence this
Strategic Oversight Board and/or other                 subject over the course of the contract.
appropriate governance boards.                         Community Benefits can be a scored criteria
                                                       within the tender whereby an offer can
                                                       be evaluated by evidencing community
                                                       benefits that could be provided or realised
                                                       over the course of the contract.

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Contract supplier management is used to               Equality and Human Rights
monitor and encourage the delivery of any
community benefits. Communities are not
                                                      Impact Assessment (EqHRIA)
just considered to be a geographic area               – a tool for mainstreaming
but can encompass communities that are                EqHRIA is an evidence-based assessment
identified by protected characteristics.              that ensures potential equality and human
                                                      rights impacts and opportunities are
                                                      identified and acted upon as part of a
                                                      decision making process. It is a key tool
 Evidence In Practice – Procurement                   to support mainstreaming of equality and
 of BSL                                               human rights considerations into all policing
                                                      policies, processes, practices and decisions.
 During 2020 it was recognised that
                                                      In recognition of this, we aim to
 British Sign Language (BSL) interpreting
                                                      continuously improve our EqHRIA practices
 was not available through existing
                                                      and tools to ensure we are evolving our
 agreements for the Justice Sector in
                                                      organisational approach to EqHRIA –
 Scotland.
                                                      moving from process to mindset. We are
                                                      focused on ensuring organisation wide use
 The main interpreting agreement for
                                                      of proportionate and effective EqHRIAs to
 public sector by Scottish Government
                                                      support mainstreaming.
 did not include BSL and various local
 arrangements were being used.                        While EqHRIAs are routinely used to support
                                                      the development of more inclusive policies
 Police Scotland undertook a                          and practices, we have identified gaps in
 procurement exercise on behalf of the                relation to the development and publication
 Justice Sector and awarded a contract                of EqHRIAs (outwith policy) and are working
 for BSL interpretation that ensures                  to improve this.
 that the specialist needs of BSL users
 are considered so they are able to
 effectively communicate to Police and
 other agencies.

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This improvement work is currently led by
the EqHRIA Improvement Group which has
a remit to:                                              Evidence In Practice – Introducing
                                                         Video Conferencing for Custody
  • coordinate the continuous
                                                         Court Appearances
    improvement of EqHRIA policy,
    guidance, training, communications
                                                         Following a joint review with Crown
    etc., and
                                                         Office and Procurator Fiscal Services
  • monitor Police Scotland compliance                   (COPFS) and the Scottish Court
    through scrutiny and assurance work.                 and Tribunal Services (SCTS), we
Work to support continuous improvement                   examined alternative measures to
of EqHRIAs so far includes:                              custody court appearances using
                                                         Video Conferencing rather than
  • an EqHRIA Assurance Review to                        personal appearances. The objective
    identify areas of strength and areas for             surrounding the work was to identify
    improvement,                                         and mitigate any barriers that may
  • pilot of an EqHRIA form for strategy                 prevent individuals, particularly those
    and change,                                          with protected characteristics from
                                                         being able to utilise this method of
  • development of EqHRIA ‘quick guides’                 court attendance.
    to support training
  • development of EqHRIA Employment                     An EqHRIA was completed, enabling
    Tools for common employment                          us to highlight both improvements
    activities such as organisational                    and any obstacles in introducing
    change,                                              this method. We did extensive
                                                         consultation with court users,
  • inclusion of an EqHRIA risk on our risk              including Sheriffs, Court Officers
    register,                                            and Prosecutors and representatives
  • benchmarking and dip sampling of                     from the Law Society and members
    EqHRIAs                                              from Equality Advocacy groups. We
The continuous improvement of this                       also invited members of Supporting
mainstreaming tool ensures that progress                 Offenders with Learning Difficulties
is maintained and that EqHRIA becomes a                  (SOLD) to attend at a custody suite,
common mind-set and a truly embedded                     to enable them to see and provide
part of our decision making processes.                   their input on the process.

                                                         We then adapted a full mitigation
                                                         plan to adapting criteria to allow
                                                         all persons in custody to be able
                                                         to appear at court via Video
                                                         Conferencing and used their
                                                         personal feedback to further
                                                         improve the process. Carrying out
                                                         the consultation and using the
                                                         EqHRIA has allowed us to identify a
                                                         virtual process for all persons who
                                                         need to appear at court which takes
                                                         cognisance of Human Rights and
                                                         equality considerations.

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Section 2 – Equality
Outcomes Progress

Introduction
The previous Equality Outcomes were
published to coincide with the 2017/21
reporting period, with 6 monthly updates
being aligned to Equality and Diversity
Governance processes. Since 2020 progress
on our Equality Outcomes is captured as
part of the main strategic updates that
support the delivery of the Annual Policing
Plan and Deputy Chief Constable/Deputy
Chief Officer Plans. SPA also continue to
oversee our delivery.
The updates record the range of activities
being undertaken to ensure our outcomes
are progressed.
It is acknowledged that we may not
have achieved all that we set out to do,
however we continue to work with our
business areas, partner agencies and the
communities to bridge these gaps, and seek
to continuously improve.

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Equality Outcome 1
Victims, witnesses and partner agencies feel more confident in reporting hate
incidents through a variety of methods.

Being a victim of hate crime and targeted               We have made some progress in relation
wholly or partly due to a personal                      to mechanisms and processes in how
characteristic can have a devastating impact            we deal with Hate Crime and supporting
on victims, their families and can potentially          victims and witnesses to report it.
lead to a corrosive effect on community                 Some of our work and activities in
cohesion. Hate Crime is a priority for                  progressing this are highlighted below.
Police Scotland and we continue to work
on raising awareness of Hate Crime and
its impacts, internally and externally with             Hate Crime Improvement Plan
partners and other organisations.                       HMICS have completed an inspection of
                                                        hate investigation, and while we await
We have provided information on some of
                                                        their final conclusions, we have identified
the work we have been doing in order to
                                                        a number of matters that we are working
continue to improve confidence in reporting
                                                        to address. These include an improved
Hate Crime, but acknowledge further
                                                        analytical product, sharing of best
progress remains to be made.
                                                        practice, governance and dip sampling of
                                                        performance.
  We said we would: Ensure accuracy
  and consistency in police information                 Hate Crime Champions
  systems for recording ‘Hate Crime’,                   Hate Crime Champions are a network of
  offences aggravated by prejudice and                  trained staff who are readily available to
  disability related harassment.                        provide advice, support and assistance to
                                                        colleagues in identifying and tackling the
  Review and refresh training and                       issues surrounding hate crime. We have
  development for officers and staff                    increased our champions to 484 from a
  regarding ‘Hate Crime’, offences                      variety of roles and ranks across the force.
  aggravated by prejudice and disability
  related harassment.
                                                        Third Party Reporting (TPR)
At present, restrictions surrounding GDPR
and the disparate nature of our eight legacy              We said we would: work with
crime systems prevents reporting without                  partners to review and improve
considerable manual effort and challenge.                 the effectiveness of the third party
                                                          reporting centre network, identify
The new Core Operational Solutions (COS)                  barriers to reporting and develop
platform is being rolled out nationally and               action steps to remove them, and to
will deliver a suite of applications which will           ensure that third party reporting is
be designed to streamline the recording and               widely available and publicised.
management of operational information
and supporting activity. The roll-out of the
COS National Crime Module will commence
in May this year and is estimated for
completion in mid/late 2022.

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During COVID-19 restrictions we updated                 We worked with I am Me, using their award
the list of centres across the country which            winning “I Am Me film” which is based on
were able to offer a remote reporting                   real life experiences and helps audiences to
facility, ensuring victims continued to                 understand the importance of looking out
have access to advice and support during                for other people and reporting concerns to
lockdown.                                               authorities.
Working in partnership with the Scottish                Along with a training pack, the film was
Government (Connected Communities),                     shown to our attendees providing an
a national review is ongoing into                       insight into the experiences and impact of
current arrangements for third party                    those affected by hate crime and helping
reporting centres. Nationally, all divisions            to improve awareness and understanding
are involved in work to improve the                     in this area. Those trained include frontline
use of TPR, increase confidence and                     officers, line managers, C3 service centre
deliver training in this regard.                        staff, crime registrars, custody staff and
                                                        divisional prevention and intervention staff
                                                        throughout the force.
Education and Awareness
                                                        Police Scotland also worked with I Am
                                                        Me Scotland to develop the Keep Safe
  We said we would: We will continue                    Ambassador programme. The programme
  to deliver, with partners, an annual,                 is open to 14-18 year olds and adults
  national public education campaign                    with learning disabilities teaching them to
  to improve understanding of the                       recognise disability hate crimes and know
  nature and extent of hate crime.                      how to safely report them, as well as how
                                                        they can support the Keep Safe initiative in
                                                        their communities. 124 police officers and
                                                        staff have been provided with an enhanced
Many people who experience hate crime                   understanding of disability hate crimes
or who witness it may not immediately                   giving them the skills to train Keep Safe
recognise when they have been victims                   Ambassadors in communities, and to date
of hate crime or they are accustomed to                 1043 people have been trained as Keep Safe
ongoing low-level victimisation. We have                Ambassadors.
continued to focus on raising awareness
of hate crime and working with partners
to enhance a greater understanding of the
impacts that it can have.
I Am Me Scotland is a community based,
multi-award winning charity that aims to
raise awareness of and tackle disability hate
crime. They have 2 educational awareness
programmes one of them being I Am Me.
This programme is a suite of educational
and training resources for high school and
adult audiences.

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Hate Crime during COVID-19                            Police Scotland Youth Volunteers
During the pandemic, Police Scotland
                                                      (PSYV)
has been encouraging the reporting of
disability hate crime. Consultations with
partner organisations representing disabled
communities illustrated that many disabled
                                                                         Volunteering for our communities
people have felt disproportionately affected
by restrictions and guidelines associated             Some of our PSYV groups have also been
with COVID-19. As such Police Scotland                involved in work to support hate crime
has taken part in many webinars and virtual           such as:
conferences (some are highlighted below)
to encourage hate crime reporting and                 › Dundee East and West Police Scotland
continue raising awareness of Hate Crime.               Youth Volunteers who carried out
                                                        hate crime inputs with a group of
› Hosting and participating in sessions                 keep safe ambassador volunteers with
  with a number of diverse groups using                 learning difficulties. The PSYV have
  various formats, (available online and                also completed supporting activities
  offline) in relation to reassurance                   regarding hate crime.
  messaging, information on hate crime,
  understanding it and continuing to                  › Oban Police Scotland Youth Volunteers
  break down barriers of engagement with                also played a big part in Oban Pride
  groups;                                               and have had frequent LGBTI training.
                                                        They have also carried out sessions on
› Live Facebook Q&A sessions on Hate                    Hate Crime in line with police Scotland
  Crime answering questions posed by the                Guidelines.
  LGBTI community
› Society of Scotland published on the                Hate Crime Campaigns
  society’s YouTube channel
                                                      We developed two hate crime focused
› Participated in online webinars with                marketing campaigns aimed at increasing
  British Deaf Association, Disability                understanding and awareness of what
  Equality Scotland and Scottish Autism,              hate crime is. Through our focused
  answering questions from the public                 communication we wanted to improve the
  and encouraging disability hate                     confidence of people to report these crimes
  crime reporting. Feedback from the                  to us.
  organisations suggested they had been
  well received.
› Reassurance messages produced via
  video in English, British Sign Language
  and subtitled, to communities and
  partners (who shared these), regarding
  issues affecting disabled communities.
  YouTube – Police Scotland message BSL.

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Evidence In
Practice                                                                                                                                       They spat at me
                                                                                                                                               because of my accent

2019 Hate Campaign
Night Time Economy #Don’tTolerate

This campaign focused on workers in the
night time economy and aimed to improve the                                                                                                               This is a hate crime.

confidence of victims in the police response                                                                                                              Please don’t put up with it. Report it.
                                                                                                                                                          scotland.police.uk

and raise the levels of reporting. We worked in
partnership with Scottish Grocers Federation,
Security Industry Authority, Scottish Ethnic
Private Hire Association, Just Eat, Nisa Retail and
                                                                                                                                                            In partnership with:
                                                                                                                                                                                   #DontTolerateHate

Scottish License Trade Association.

                                                                                                                                               They shouted
                                                                                                                                               homophobic abuse
                                                                                                                                               at me
 They threatened me                                    If you have been targeted because of your
                                                       disability, race, religion, sexual orientation
 because of my religion                                or transgender identity, or you are aware of
                                                       someone else being targeted, we want you
                                                       to report it.

                                                       Police Scotland takes hate crime very
                                                       seriously and will do everything we can to
                                                       bring those responsible to justice.

                                                       There are lots of ways you can report hate crime:

                                                       •   By telephone on 999 (emergency) or 101 (non-emergency)
                                                       •   In person at a police station
                                                       •   Online via our hate crime reporting form:
                                                           www.scotland.police.uk
                                                       •   If you don’t feel comfortable contacting the Police directly,
                                                           you can report hate crime at a third party reporting centre
                                                           (TPR). Find your nearest centre at:                                                            This is a hate crime.
                                                           www.scotland.police.uk
                                                                                                                                                          Please don’t put up with it. Report it.
                                                                                                                                                          scotland.police.uk
            This is a hate crime.
            Please don’t put up with it. Report it.
            scotland.police.uk

                                                                                                                                                            In partnership with:

                                                                                                                                                                                   #DontTolerateHate
                                                                                                  In partnership with:

                                                                                                                           #DontTolerateHate

                                                                                                                                               They attacked me
 They spat at me                                       If you have been targeted because of your
                                                       disability, race, religion, sexual orientation
                                                                                                                                               because of my skin colour
 because of my accent                                  or transgender identity, or you are aware of
                                                       someone else being targeted, we want you
                                                       to report it.

                                                       Police Scotland takes hate crime very
                                                       seriously and will do everything we can to
                                                       bring those responsible to justice.

                                                       There are lots of ways you can report hate crime:

                                                       •   By telephone on 999 (emergency) or 101 (non-emergency)
                                                       •   In person at a police station
                                                       •   Online via our hate crime reporting form:
                                                           www.scotland.police.uk
                                                       •   If you don’t feel comfortable contacting the Police directly,
                                                           you can report hate crime at a third party reporting centre
                                                           (TPR). Find your nearest centre at:
                                                           www.scotland.police.uk

            This is a hate crime.
            Please don’t put up with it. Report it.                                                                                                       This is a hate crime.
                                                                                                                                                          Please don’t put up with it. Report it.
            scotland.police.uk
                                                                                                                                                          scotland.police.uk

                                                                                                  In partnership with:
                                                                                                                           #DontTolerateHate                In partnership with:

                                                                                                                                                                                   #DontTolerateHate

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Evidence In                                                                  He spat in my face

Practice
                                                                             because he thought
                                                                             I looked different

The 2020 Disability Hate Crime Campaign
                                                                             This is a hate crime. If you’ve been
                                                                             targeted, or you witness someone
                                                                             being targeted, report it.

This campaign ran for four weeks in March 2020
                                                                             www.scotland.police.uk/hate
                                                                             #DontTolerateHate

and aimed to increase awareness and reporting of
disability hate crime. The campaign was evaluated
highly and supported by partner organisations
and it is assessed that the increased confidence in
reporting, may in part be a reason for the increases                         They damaged my
                                                                             car because I have a
in disability hate crimes.                                                   disabled parking space

                                                                             This is a hate crime. If you’ve been
                                                                             targeted, or you witness someone
                                                                             being targeted, report it.
                                                                             www.scotland.police.uk/hate
                                                                             #DontTolerateHate

                                                                             They shouted abuse
                                                                             at me because I have
                                                                             a disability

                                                                             This is a hate crime. If you’ve been
                                                                             targeted, or you witness someone
                                                                             being targeted, report it.
                                                                             www.scotland.police.uk/hate
                                                                             #DontTolerateHate

                                                                             I was bullied
                                                                             online because
                                                                             I have a disability

                                                                             This is a hate crime. If you’ve been
                                                                             targeted, or you witness someone
                                                                             being targeted, report it.
                                                                             www.scotland.police.uk/hate
                                                                             #DontTolerateHate

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Equality Outcome 2
All incidents involving harassment of people based on their protected
characteristics are recorded and subject to a holistic assessment of wellbeing
concerns and needs: to influence wider multi-agency investigation,
intervention and support tailored to individual needs, and to prevent repeat
victimisation.

                                                       Care Inspectorate
                                                       It had been identified there was no process
  We said we would: implement
                                                       in place to collate and monitor incidents
  nationally consistent roles,
                                                       where police were called to Care Home
  responsibilities and common business
                                                       establishments caring for vulnerable adults.
  processes within Concern Hubs.
                                                       Working in partnership with the Care
                                                       Inspectorate a Care Home Notification
                                                       Process was introduced. Now when officers
Concern Hub Processes                                  attend an incident at a care establishment,
                                                       an alert is sent to the relevant concern hub,
Divisional Concern hubs are a key part                 allowing the circumstances to be reviewed
of our business. Resourced by specially                and monitored. An escalation protocol is
trained officers and staff, they provide               embedded into the process, triggered by
a holistic assessment of each Concern                  repeat incidents, allowing information to be
Report submitted relating to wellbeing                 shared with key partners.
and protection matters. Accurate and
proportionate research and decision-                   This has improved consistency in
making is carried out to consider the                  our approach in dealing with these
sharing of relevant information to statutory           incidents and allows a comprehensive
and non-statutory partners.                            assessment of the police response
                                                       to incidents at care establishments.
This enables early and effective intervention          Ultimately it ensures early and effective
and prevention presenting the best                     identification of risk of harm for potentially
opportunities for a more positive outcome              vulnerable adults, across Scotland.
to keep people safe. Complimenting this,
in June 2020, The public task approach
for information sharing was introduced,
representing a change in policy which
allows us to consider the views of the
individual and share relevant information
where we believe a Third Sector
Organisation can offer support/assistance.

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Working with partners
  We said we would: deliver a practice
                                                       Recognising the impact and trauma of
  model to bring about the required
                                                       childhood sexual abuse, we are working
  changes across culture, systems
                                                       with statutory partners and third sector
  and practice in how we research,
                                                       organisations to ensure survivors are
  assess and share wellbeing concerns
                                                       supported through the investigation
  regarding individuals – that will help
                                                       and criminal justice process. Working
  people with situational vulnerabilities
                                                       with support groups including Insight
  achieve their full potential.
                                                       Scotland we obtain invaluable feedback
                                                       from survivors of child abuse. Their lived
                                                       experience helps to inform us, to better
                                                       understand the experiences and trauma
SCD Negotiators                                        that survivors experience. This allows us
                                                       to continually review our responses and
On average Police Scotland Negotiators                 reduce the barriers to reporting abuse.
deploy to over 300 incidents per year, the
vast majority of which involve vulnerable              As a result of these discussions, new
adults. From 1 January 2021, if negotiators            literature is being developed to promote
are used in situations involving vulnerable            survivor engagement with relevant support
people, the information is subsequently                organisations.
provided to our Concern Hubs. Vital
information provided by negotiators in
relation to personal triggers and successful           Operation Hydrant
engagement activities with an individual               Operation Hydrant is a nationwide policing
can help to safeguard their wellbeing in               operation established to help all UK forces
any possible future incidents involving                to focus on how they co-ordinate, respond,
police, allowing officers and staff to have an         investigate and manage historical child
informed approach in the initial stages of             sexual abuse in institutional settings, and
a crisis incident, focusing on the wellbeing           also abuse alleged to have been perpetrated
of the individual and introducing successful           by persons of public prominence.
intervention methods tailored to their needs.
                                                       In September 2020, Hydrant adapted Police
                                                       Scotland’s ‘Information for Adult Survivors
                                                       of Childhood Abuse’ animation film which
  We said we would: Achieve                            was then released to UK Police Forces and
  a consistent approach to the                         external stakeholders, receiving positive
  management of police information to                  feedback from UK wide victim and survivor
  ensure the right information reaches                 groups. The Independent Inquiry into Child
  the right people at the right time                   Sexual Abuse (IICSA) in England and Wales
  to better support individuals and                    now use the film with survivors who are
  prevent further victimisation or harm.               participating in their Truth Project.
  Ensure that the sharing of wellbeing
  concerns is lawful, necessary and
  proportionate for the purposes for
  which it is being shared.

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National Child Protection Register
                                                         We said we would: We will develop
From 1 December 2020 all 32 local
                                                         a national method to record
authorities now provide data in relation to
                                                         Inter-agency Referral Discussion
children on their ‘At Risk’ register, which is
                                                         outcomes; adult protection concerns
recorded on our national database (iVPD).
                                                         and risk factors.
This now allows Police to hold a national
record in respect of information relating to
risk, harm or threat to their wellbeing which
was previously only available via contacting           Inter-agency Referral Discussions (IRDs) are
the 32 individual Local Authorities. The               a structured tri-agency (Police, NHS and
creation of the National Child Protection              Social Work) approach to initial discussions
Register demonstrates progress in allowing             relating to child protection. In September
Police Scotland to improve our capability              2020, Police Scotland introduced a national,
to deal with incidents involving children              IRD data recording method providing a
who may be at risk of harm. It now provides            fuller, comprehensive assessment of child
officers the opportunity to make earlier,              protection information from across the
more effective and informed decisions                  country. This process provides agencies
relating to children at risk or harm.                  with greater opportunities to identify risk,
                                                       the need for a child protection investigation
                                                       or whether other measures are required. It
  We said we would: Work
                                                       allows for identification of a lead agency to
  collaboratively with partners to
                                                       progress matters relevant to the child which
  develop innovative approaches and
                                                       may not be criminal. This has been rolled
  make a decisive shift towards early
                                                       out alongside force wide training and with
  intervention and prevention rather
                                                       our Child Protection Policy Department
  than waiting for crises responses.
                                                       conducting quality.

                                                         We said we would: Where there is a
  Evidence In Practice – Fife Division                   protection need we will work with
                                                         partners to investigate and protect
  Officers in Fife worked alongside Fife                 from further risk of harm, whilst
  Alcohol Support Service and in January                 holding perpetrators to account.
  2021 introduced a referral system
  for people affected by isolation and
  loneliness at a time when so many                    Working with partners, Police Scotland
  people are struggling with the impact                launched a campaign targeting perpetrators
  of the COVID pandemic.                               of Online Child Sexual Abuse. The campaign
  This new referral mechanism will                     saw an increase of online traffic to “Get Help
  be monitored and reviewed with                       resources” of over 300%. The campaign
  consideration for wider rollout.                     forms part of ongoing activity working with
  Additionally, Curnie Clubs provided                  partners to investigate perpetrators whilst
  officers with cards to signpost                      protecting victims. Details of the campaign
  members of the public and featured in                are shown on the next page.
  the 2020 festive campaign to promote
  good mental health over the holidays.
  They shared a toolkit of activities and
  information that Fife division were
  able to then communicate to their
  communities via social media.

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Evidence In Practice – Online Child Sexual Abuse Campaign

Police Scotland Online Child Sexual Abuse Campaign in collaboration with Stop It Now!
Scotland launched in April 2020.

The Campaign was entitled “Get Help or Get Caught” and focused on child sexual abuse
groomers, aimed specifically at perpetrators. Phase 1 of the Campaign ran for 4 weeks.

During the campaign internet traffic to Stop it Now! Website increased from 620
(monthly average) to 79125 for the duration of the campaign. Visitors to this site
clicking on the ‘Get Help Resource Link’ rose from 60 users pre campaign to 185 during
the campaign.

Overall the campaign was deemed a success with Phase 2 commencing on 16
November 2020 and running until 16 March 2021.

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Equality Outcome 3
Victims of gender-based violence/abuse are safer and are confident that the
police are responsive to their needs.

 Evidence In Practice – Get Consent Campaign

 This campaign launched 26 February 2021 and ran for six weeks. The Get Consent
 campaign aimed to educate males aged 18-35 within Scotland, who are in a relationship
 on the issue of consent, to prevent them from offending with the single proposition of
 ‘Sex without consent is rape’.

 The main aim of the campaign was to drive perpetrators or those at risk of offending to
 our website campaign pages, so they are educated on the issue of consent (sex without
 consent is rape) within a relationship, in order to stop offending.

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There is a risk that vulnerable witnesses
  We said we would: Engage with                        (including children) and victims or
  partners, locally and nationally,                    witnesses of the most serious and traumatic
  to ensure best practice is used to                   crimes can be re-traumatised through
  prevent and investigate sexual crime                 their participation in the criminal justice
  and target those who pose the                        process and as such, the SOLO VRI Pilot
  greatest risk of harm.                               aimed to improve the experiences of
                                                       the justice process for victims of rape
  We said we would: Continue to work                   and to develop a better understanding
  with partners to provide support to                  of how to obtain best evidence.
  victims and build their confidence to
  report sexual crimes. We will review                 On 1st November 2019, the pilot involving
  national training to ensure responses                SOLO officers and video interviews was
  to reports of sexual crime.                          launched in within Police Scotland. Some
                                                       other aims of the pilot were to improve the
  We said we would: Expand                             experience of victims within the Scottish
  engagement with key partners                         Court system without compromising the
  who work with perpetrators of                        rights of the accused, and also to consider
  rape and sexual crime in order to                    whether the criminal trial process as it
  improve prevention and intervention                  relates to sexual offence cases should be
  opportunities.                                       modified or fundamentally changed.
                                                       Feedback has been provided from SOLO VRI
                                                       officers and Senior Investigating Officers in
VRI SOLO Pilot - Video Recorded                        relation to the pilots.
Interviews and Sexual Offences
Liaison Officers                                       Initial findings indicate that the VRI captures
                                                       excellent evidence and does so in a manner
In March 2015 The Scottish Courts                      which is more complainer focused, effective
and Tribunal Service (SCTS) published                  and efficient than by way of a manuscript
their Evidence and Procedure Review                    statement.
which called for Scotland to harness the
opportunities that new technology brings               To date the cases reported to COPFS are at
to improve the quality and accessibility of            an early stage in the criminal justice process,
justice. The Lord Justice Clerk, examined              and VRI has yet to be tested in court. Further
how existing processes, with a focus on                feedback from COPFS and Rape Crisis
evidence by commissioner, could be                     Scotland will be sought as cases progress
improved and it was recognised there was a             through the criminal justice process.
need to develop our own, Scottish, solutions
to the challenge.
The Vulnerable Witnesses (Criminal
Evidence) (Scotland) Bill received Royal
Assent on 13 June 2019, and commenced
20 January 2020.The Act makes provisions
to allow a ‘prior statement’ of children and
other vulnerable witnesses to be used as
Evidence-in-Chief in criminal proceedings
to better avoid such witnesses having to
give evidence personally in court.

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Prostitution and Protecting Women
involved in Sex Industry                                 We said we would: Continue to build
                                                         upon our operational response to
Police Scotland continued to engage with                 reported incidents of domestic abuse
key partners in respect of Prostitution. With            and will review national training to
the impact of the COVID 19 pandemic,                     ensure our response remains current,
our response during this time to protect                 is reflective of victims’ needs and
the safety of individuals involved in the sex            incorporates new and effective ways
industry, included reinforcing the “stay safe”           of working.
national message. This was circulated via
key partner agencies and media outlets,                  We said we would: Continue to
subsequently being retweeted within                      work with local communities and
the Violence against Women network                       relevant partner agencies to identify
(Encompass).                                             and eliminate barriers to reporting
Our Prostitution Working Group was                       for domestic abuse victims. We will
established in 2019. The purpose of this                 continue to develop our domestic
group is to promote transparency of                      abuse ‘online’ reporting system,
current and developing issues, increase                  ensuring it is accessible to all.
awareness and understanding of future
challenges, provide an environment to                    We said we would: Maximise
share information and address strategic                  opportunities to engage with the
issues and coordinate and disseminate the                public through joint [partner agency]
collective views of our Public Protection                domestic abuse campaigns and other
Units throughout our organisation.                       national events.
Analytical work undertaken highlighted
areas across the country where prostitution
may be occurring, and the information has
being used to update a Standard Operating
                                                       Domestic Abuse Champions
Procedure and Toolkit which will assist our            Police Scotland now has a network of
front line officers should they encounter              700 trained Domestic Abuse Champions
those involved in prostitution. This is                (DAC). Our champions are staff and officers
complimented by a national network of                  (constables and sergeants)from across the
Prostitution Champions, who are police                 force and from a variety of different roles.
officers. They can support frontline policing          They have a critical role in embedding and
offering informed peer to peer advice.                 sustaining learning from the Domestic
                                                       Abuse Matters Scotland (DAMS) training
                                                       programme and developing the policing
  We said we would: Reduce the                         response to domestic abuse within local
  harm caused by domestic abuse:                       policing divisions across Scotland.
  by supporting victims, targeting                     We are working with Scottish Government
  perpetrators and working with local                  and SafeLives to develop a Continuous
  communities and partner agencies to                  Professional Development (CPD)
  better share information, learning and               programme for the champions. After
  best practice.                                       engaging with Domestic Abuse Matters
                                                       trainers and from information gathered from
                                                       an online survey, we have now identified
                                                       priorities for additional learning which
                                                       will focus on the impact of COVID-19 on
                                                       responses to Domestic Abuse. Additionally,
                                                       a library of online and offline resources will
                                                       be available for everyone to access.

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You can also read