Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
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Emerging Vehicle Technologies Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 © 2013 Finity Consulting Pty Limited
Presentation Outline Emerging vehicle safety technologies Re-format • What are they? • Potential impact • Current market practice • How long before these are widespread Telematics • Background and short history • Benefits, challenges and business case • Potential early adopters
Emerging Vehicle (Safety) Technologies Forward Collision Lane change warning Tire-pressure avoidance Rollover prevention / (blind-spot monitoring technology (with mitigation detection) automatic braking) Lane-departure Adaptive headlights warning and Drowsy driver alert (cornering Smart headlights prevention headlights) Electronic stability Emergency response control systems 3
Forward Collision Avoidance Technology (FCAT) Currently Available • Higher end manufacturers • Volvo, Audi, Subaru, Lexus, Mercedes & Infiniti • Standard or optional • Effective operation at higher speed: Volvo (50- 70 km/h), Mercedes 200km/h • Pedestrian Detection Under Development • Backup collision intervention • Collision avoidance using vehicle to vehicle communication 6
Lane Change / Lane Departure Warning and Prevention Currently Available • Higher end / European manufacturers • Mercedes-Benz, Audi, BMW, HSV, Volkswagen, Volvo, Porsche, Range Rover • Standard or optional (majority) • Intersection assistance • Vehicle to vehicle communication technology Under Development 9
Adaptive (Cornering) Headlights Currently Available • Higher end manufacturers • Audi, Mercedes-Benz, BMW, Lexus, Acura, Infiniti, Volkswagen, Citroen • Mostly optional • Adaptive brake lights • Single-source fibre-optic lights Under Development • Laser based headlights • Infrared headlights (night vision) • Self-levelling system (keeping lights on road when driving over a bump) 11
Some Studies show Technologies may Reduce Accidents Research Technology Research Impact Research Source Basis Volvo XC60 vs. Collision 20-30% lower IIHS Status Report, US Insurance other mid-size Avoidance PD claims cost 2011 claims data luxury SUV 10-14% lower Collision Vehicles where IIHS Status Report, US Insurance PD claim Avoidance FCAT is optional 2012 claims data frequency Centre for Simulation 30 – 50% of all Collision Automotive Safety NSW crash based on injury injuries may be Avoidance Research (Uni records crash data prevented Adelaide), 2012 Vehicles where Adaptive adaptive 5-10% lower PD IIHS Status Report, US Insurance headlights headlights are frequency 2012 claims data optional 12
Effectiveness influenced by driver response May generate false alarms Less reliable on lower quality roads, poor weather or night time May be switched off Risk compensation: Driver complacency or increase risk-taking 13
20% Premium Reductions for FCAT? "This is set to be reflected in our Insurance Australia Group - pricing, and we would estimate including NRMA, SGIO and CGU - that the cost of an insurance and Allianz support City Safety premium for this vehicle will up with a 20 per cent reduction on to 20 per cent cheaper than it insurance premiums. would be if it didn't have the Volvo Australia spokesman Oliver Peagam technology.“ (NRMA's research director Robert McDonald ) The benefits of Subaru’s EyeSight™ driver assist system have been acknowledged with a 20 per cent premium reduction on Comprehensive Motor Insurance by Allianz Australia. http://subaru.com.au/news/eyesight-improves-20-cent-allianz 14
Premium Relativity: FCAT vs. No FCAT 1.2 Premium Relativity (Premium model/Base) 1 0.8 0.6 0.4 0.2 0 GIO AAMI IAG Allianz Volvo XC70 vs XC90 Subaru Liberty 2.5i Premium vs 2.5i Subaru Outback 2.5i Premium vs 2.5i 15
Optional FCAT – Audi A6 16
Optional Lane Change / Departure – Volvo XC60 17
Vehicle Book Comparison Glasses Redbook JATO Explicit data fields Features and Options Features and Options (flagged as standard, Data structure codes codes optional or not available) Yes, including separate fields for features Collision Avoidance No No (tighten seat belt, warning light, brake assist etc.) Lane Change Warning Yes Yes No Lane Departure Yes No Yes Warning Adaptive Headlights No No Yes 18
New ‘premium’ safety technologies quickly become a standard feature of cars Progression of Technology Implementation 100% 90% Proportion of New Vehicles With Technology as Standard 80% 70% 60% 50% 40% 30% 20% 10% 0% 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 Year of Manufacture Airbags ABS Brake Assist Electronic Stability Control 19
Forward Collision Warning Automatic Blind Spot Parking Monitor 2013 Holden VF SS-V Series Commodore Rear Lane Traffic Departure Alert Warning 21
Vehicle to Vehicle communication Exchange • Vehicle velocity info with • Acceleration nearby • Position vehicles • Heading • Activate collision Enhance avoidance current • Intersection assistance technologies • Lane change warning / mitigation Enables • Crash-less car future technologies • Self-drive car 22
Telematics
What is Telematics? The basic infrastructure behind an insurance telematics system 24
A (very) Short History No. products growing : AA, Co- 1st Generation UBI Real PAYD Op, State Farm, First Australian products, patented Insurethebox comp motor by Progressive telematics product? 1998 2000 2002 2004 2006 2008 2010 2012 2013 ‘Pay-per-km’ style products grow in 2nd Generation UBI products. popularity US / Europe / South Progressive launches Snapshot 25 Africa (now ~1m policies)
What’s in the box? GPS Accelerometer Gyroscope Modem Sim Card Depends on the technology solution – doesn’t all have to be in the box – can utilise mobile phone, on-board computer
Key Rating Factors / Enabler Accelerometer Acceleration / Braking Gyroscope Cornering Speed Distance Driven GPS Speed (by road type) Time of Day 27
Benefits of Telematics Lower Claims Cost Base - Selection - Driver behaviour Retention & Cross-Selling - Price positioning - Customer engagement Claims Handling & Fraud - Location, time of day - Fault determination Ancillary - Roadside assistance - Petrol prices, parking - Targeted marketing
Australia is Different US and UK comprehensive policies cover both bodily injury and property damage Market issues especially in UK Aggregators Prohibitively high premiums for young drivers 21 year old driver in London: Ford Focus 2006 – from £2,650 (£2,200 with a box) Holden Commodore GTX – from £6,500 “Gender Directive” in EU 29
Segmentation Benefit Source: Market Finesse Source: Progressive
Pricing Dynamics 32
Pricing Dynamics 33
Some Key Drivers “Lift” from additional factors Decrease in cost from improvement in driver behaviour Discount Required to Install Telematics Portfolio mix – “selection” Device Over 20% Quantum of discounts / loadings Required Discount 16% - 20% Premium size 11% - 15% Cost of device and infrastructure 6% - 10% Potential market size 1% - 5% 0% 10% 20% 30% 40% 50% 34 Source: Progressive
Challenges Product Design Privacy and Data Ownership Pricing Technology and Infrastructure Analytical Capabilities 35
Progressive were one of the trailblazers of insurance telematics in the early 2000’s - available in 42 states across the US 6-week monitoring period – no ongoing monitoring Utilises OBDII port - Device installed by the user, delivered in post No GPS. Not based on location or speed - Rating on acceleration / braking, distance, time of day Premiums only adjusted downward, maximum 30% discount. 36
Smartbox Collaborative product with a panel of underwriters – CoverBox provides the technology Assessed every 90 days, initial discount of 25% Device installed by technician Online ‘dashboard’ to view behaviour – updated daily 60% policyholders log on 3 or more time a week 37
“The UK’s Leading Telematics Insurer” – Insurethebox website Device installed by a technician – behind the dashboard No installation cost – they will come to you Gives away free miles rather than $ discounts Claims 95% receive a discount on renewal – average discount £601 Online ‘portal’ to view driving statistics 38
Potential Early Adopters Coles The South Africans Motor clubs Allianz 39
Price Positioning in NSW Coles is significantly more expensive for younger drivers and 40 parts of western Sydney
The South Africans Hollard – “Pay-as-you-Drive” ~R60 (A$6) per month for device – provides distance and behaviour summary statistics for the user Real Insurance in Oz Woolworths Insurance Outsurance – “Safe_Driver@Out” Behaviour monitored through out the year and considered at next renewal Maximum of 20% discount based on the experience YOUI in Oz
Motor Clubs Different financial imperatives to big listed Seeking to maximise reach Need to remain relevant to young driver segment Good alignment with road safety advocacy position Offer range of aligned services eg roadside assistance, petrol pricing
Telematics technology in over 80,000 vehicles across 9 countries – primarily Europe A global telematics strategy – personal and commercial lines Allianz has a dedicated Telematics division to explore global opportunities Italy (2012) Self-installed, OBDII technology Roadside assistance ~7% market share in the Australian market
Conclusions Big changes afoot Australian insurers slow to move Coming quicker than Some challenges involved Pricing new you might technologies Game changers? think? Clearly Telematics surmountable Potentially large impact on product design and pricing Bigger incumbents will be slow to move
Distribution & Use Reliances & Limitations This presentation has been prepared for the Finity Consulting Finity wishes it to be understood that the information presented at Personal Lines Pricing & Portfolio Management Seminar, held on 11 the seminar is of a general nature and does not constitute actuarial April 2013. It is not intended, nor necessarily suitable, for any other advice or investment advice. While Finity has taken reasonable purpose. care in compiling the information presented, Finity does not warrant that the information provided is relevant to a particular reader’s Third parties should recognise that the furnishing of this presentation situation, specific objectives or needs. is not a substitute for their own due diligence and should place no reliance on this presentation or the data contained herein which Finity does not have any responsibility to any attendee at the would result in the creation of any duty or liability by Finity to the conference or to any other party arising from the content of this third party. presentation. Before acting on any information provided by Finity in this presentation, readers should consider their own circumstances and their need for advice on the subject – Finity would be pleased to assist.
Contact Nelson Henwood Principal Tel: +61 2 8252 3460 Mobile: +61 0438 656 341 www.finity.com.au 46
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