Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting

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Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Emerging Vehicle
Technologies
Finity Personal Lines Pricing and Portfolio
Management Seminar
11 April 2013

© 2013 Finity Consulting Pty Limited
Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Presentation Outline

   Emerging vehicle safety technologies
                                              Re-format
   •   What are they?
   •   Potential impact
   •   Current market practice
   •   How long before these are widespread

   Telematics

   • Background and short history
   • Benefits, challenges and business case
   • Potential early adopters
Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Emerging Vehicle (Safety) Technologies

                       Forward Collision
                                                                     Lane change warning
      Tire-pressure       avoidance          Rollover prevention /
                                                                          (blind-spot
       monitoring      technology (with           mitigation
                                                                          detection)
                      automatic braking)

     Lane-departure                          Adaptive headlights
      warning and     Drowsy driver alert        (cornering           Smart headlights
       prevention                               headlights)

                      Electronic stability   Emergency response
                            control               systems

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Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Forward Collision Avoidance Technology
    (FCAT)

4
Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Volvo Collision Avoidance with Emergency
    Braking System

5
Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Forward Collision Avoidance Technology
    (FCAT)
      Currently Available
                            • Higher end manufacturers
                            • Volvo, Audi, Subaru, Lexus, Mercedes & Infiniti
                            • Standard or optional

                            • Effective operation at higher speed: Volvo (50-
                              70 km/h), Mercedes 200km/h
                            • Pedestrian Detection
      Under Development     • Backup collision intervention
                            • Collision avoidance using vehicle to vehicle
                              communication

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Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Lane Change (Blind Spot) Warning

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Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Lane Departure Warning & Prevention

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Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Lane Change / Lane Departure Warning
    and Prevention
      Currently Available
                            • Higher end / European manufacturers
                            • Mercedes-Benz, Audi, BMW, HSV, Volkswagen,
                              Volvo, Porsche, Range Rover
                            • Standard or optional (majority)

                            • Intersection assistance
                            • Vehicle to vehicle communication technology
      Under Development

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Emerging Vehicle Technologies - Finity Personal Lines Pricing and Portfolio Management Seminar 11 April 2013 - Finity Consulting
Adaptive (Cornering) Headlights

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Adaptive (Cornering) Headlights

     Currently Available
                           • Higher end manufacturers
                           • Audi, Mercedes-Benz, BMW, Lexus, Acura,
                             Infiniti, Volkswagen, Citroen
                           • Mostly optional

                           • Adaptive brake lights
                           • Single-source fibre-optic lights
     Under Development     • Laser based headlights
                           • Infrared headlights (night vision)
                           • Self-levelling system (keeping lights on road when
                             driving over a bump)

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Some Studies show Technologies may
 Reduce Accidents
                                                                               Research
     Technology      Research            Impact         Research Source
                                                                                 Basis
                   Volvo XC60 vs.
      Collision                       20-30% lower      IIHS Status Report,   US Insurance
                   other mid-size
     Avoidance                        PD claims cost           2011            claims data
                     luxury SUV

                                      10-14% lower
       Collision   Vehicles where                       IIHS Status Report,   US Insurance
                                        PD claim
      Avoidance    FCAT is optional                            2012            claims data
                                       frequency

                                                            Centre for
                     Simulation       30 – 50% of all
       Collision                                        Automotive Safety      NSW crash
                   based on injury    injuries may be
      Avoidance                                           Research (Uni         records
                     crash data          prevented
                                                         Adelaide), 2012
                   Vehicles where
      Adaptive        adaptive        5-10% lower PD    IIHS Status Report,   US Insurance
     headlights    headlights are        frequency             2012            claims data
                      optional

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Effectiveness influenced by driver
 response

      May generate false alarms

         Less reliable on lower quality roads, poor weather or night
         time

         May be switched off

      Risk compensation: Driver complacency or increase risk-taking

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20% Premium Reductions for FCAT?
     "This is set to be reflected in our           Insurance Australia Group -
     pricing, and we would estimate                including NRMA, SGIO and CGU -
     that the cost of an insurance                 and Allianz support City Safety
     premium for this vehicle will up              with a 20 per cent reduction on
     to 20 per cent cheaper than it                insurance premiums.
     would be if it didn't have the                Volvo Australia spokesman Oliver Peagam
     technology.“
     (NRMA's research director Robert McDonald )

                                                   The benefits of Subaru’s EyeSight™ driver
                                                   assist system have been acknowledged
                                                   with a 20 per cent premium reduction on
                                                   Comprehensive Motor Insurance by
                                                   Allianz Australia.

                                                   http://subaru.com.au/news/eyesight-improves-20-cent-allianz

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Premium Relativity: FCAT vs. No FCAT
                                               1.2
     Premium Relativity (Premium model/Base)

                                                1

                                               0.8

                                               0.6

                                               0.4

                                               0.2

                                                0
                                                            GIO                    AAMI                      IAG                   Allianz

                                                 Volvo XC70 vs XC90   Subaru Liberty 2.5i Premium vs 2.5i   Subaru Outback 2.5i Premium vs 2.5i

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Optional FCAT – Audi A6

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Optional Lane Change / Departure – Volvo
 XC60

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Vehicle Book Comparison

                               Glasses               Redbook                     JATO
                                                                            Explicit data fields
                            Features and Options   Features and Options   (flagged as standard,
        Data structure
                                   codes                  codes               optional or not
                                                                                available)

                                                                          Yes, including separate
                                                                            fields for features
      Collision Avoidance           No                     No               (tighten seat belt,
                                                                           warning light, brake
                                                                                 assist etc.)

     Lane Change Warning            Yes                    Yes                      No

       Lane Departure
                                    Yes                    No                      Yes
          Warning

     Adaptive Headlights            No                     No                      Yes

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New ‘premium’ safety technologies quickly
 become a standard feature of cars
                                                                                                 Progression of Technology Implementation
                                                              100%

                                                              90%
     Proportion of New Vehicles With Technology as Standard

                                                              80%

                                                              70%

                                                              60%

                                                              50%

                                                              40%

                                                              30%

                                                              20%

                                                              10%

                                                               0%
                                                                     1980   1982   1984   1986     1988      1990     1992   1994     1996    1998         2000      2002         2004   2006   2008   2010   2012

                                                                                                                             Year of Manufacture
                                                                                                   Airbags          ABS      Brake Assist          Electronic Stability Control

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Forward
                             Collision
                             Warning

     Automatic                                  Blind Spot
      Parking                                    Monitor
                           2013 Holden
                             VF SS-V
                              Series
                           Commodore

                  Rear                     Lane
                 Traffic                 Departure
                  Alert                   Warning

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Vehicle to Vehicle communication

                   Exchange      • Vehicle velocity
                   info with     • Acceleration
                    nearby       • Position
                    vehicles
                                 • Heading

                                      • Activate collision
                        Enhance         avoidance
                         current      • Intersection assistance
                      technologies    • Lane change warning /
                                        mitigation

                   Enables      • Crash-less car
                    future
                 technologies   • Self-drive car

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Telematics
What is Telematics?

        The basic infrastructure behind an insurance telematics system
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A (very) Short History

                                                              No. products
                                                              growing : AA, Co-
1st Generation UBI              Real PAYD                     Op, State Farm,        First Australian
products, patented                                            Insurethebox           comp motor
by Progressive                                                                       telematics product?

 1998        2000        2002      2004        2006        2008           2010    2012

                                                                                         2013

           ‘Pay-per-km’ style
           products grow in               2nd Generation UBI products.
           popularity US /
           Europe / South                 Progressive launches Snapshot
25         Africa                         (now ~1m policies)
What’s in the box?

  GPS

  Accelerometer

  Gyroscope

  Modem

  Sim Card

Depends on the technology solution – doesn’t all have to be in the
      box – can utilise mobile phone, on-board computer
Key Rating Factors / Enabler

     Accelerometer     Acceleration / Braking

      Gyroscope         Cornering Speed

                        Distance Driven

         GPS           Speed (by road type)

                           Time of Day

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Benefits of Telematics
  Lower Claims Cost Base
  - Selection
  - Driver behaviour

         Retention & Cross-Selling
         - Price positioning
         - Customer engagement

                   Claims Handling & Fraud
                   - Location, time of day
                   - Fault determination

                                   Ancillary
                                   - Roadside assistance
                                   - Petrol prices, parking
                                   - Targeted marketing
Australia is Different

     US and UK comprehensive policies cover both
     bodily injury and property damage

     Market issues especially in UK

           Aggregators

           Prohibitively high premiums for young
           drivers

     21 year old driver in London:

           Ford Focus 2006 – from £2,650 (£2,200
           with a box)

           Holden Commodore GTX – from £6,500

     “Gender Directive” in EU
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Segmentation Benefit

Source: Market Finesse   Source: Progressive
Pricing Dynamics

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Pricing Dynamics

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Some Key Drivers

     “Lift” from additional factors

     Decrease in cost from improvement in driver behaviour
                                                               Discount Required to Install Telematics
     Portfolio mix – “selection”                                              Device

                                                             Over 20%
     Quantum of discounts / loadings

                                         Required Discount
                                                             16% - 20%
     Premium size
                                                             11% - 15%
     Cost of device and infrastructure
                                                              6% - 10%
     Potential market size
                                                               1% - 5%

                                                                         0%   10%    20%   30%   40%     50%

34                                                             Source: Progressive
Challenges

     Product Design

     Privacy and Data Ownership

     Pricing

     Technology and Infrastructure

     Analytical Capabilities

35
Progressive were one of the trailblazers of
 insurance telematics in the early 2000’s -
 available in 42 states across the US

     6-week monitoring period – no ongoing
     monitoring

     Utilises OBDII port - Device installed by
     the user, delivered in post

     No GPS. Not based on location or
     speed - Rating on acceleration /
     braking, distance, time of day

     Premiums only adjusted downward,
     maximum 30% discount.
36
Smartbox
 Collaborative product with a panel of
 underwriters – CoverBox provides the
 technology

     Assessed every 90 days, initial
     discount of 25%

     Device installed by technician

     Online ‘dashboard’ to view behaviour
     – updated daily

     60% policyholders log on 3 or more
     time a week

37
“The UK’s Leading Telematics Insurer” –
 Insurethebox website

     Device installed by a technician –
     behind the dashboard

     No installation cost – they will come
     to you

     Gives away free miles rather than $
     discounts

     Claims 95% receive a discount on
     renewal – average discount £601

     Online ‘portal’ to view driving
     statistics
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Potential Early Adopters

     Coles
     The South Africans
     Motor clubs
     Allianz

39
Price Positioning in NSW

     Coles is significantly more expensive for younger drivers and
40                       parts of western Sydney
The South Africans
Hollard – “Pay-as-you-Drive”
       ~R60 (A$6) per month for device – provides distance and
        behaviour summary statistics for the user
       Real Insurance in Oz
       Woolworths Insurance

Outsurance – “Safe_Driver@Out”
      Behaviour monitored through out the year and considered
       at next renewal
      Maximum of 20% discount based on the experience
      YOUI in Oz
Motor Clubs
 Different financial imperatives to big listed

 Seeking to maximise reach

 Need to remain relevant to young driver
 segment

 Good alignment with road safety advocacy
 position

 Offer range of aligned services eg roadside
 assistance, petrol pricing
Telematics technology in over 80,000
vehicles across 9 countries – primarily
Europe

A global telematics strategy – personal
and commercial lines

Allianz has a dedicated Telematics
division to explore global opportunities
       Italy (2012)
         Self-installed, OBDII
         technology
         Roadside assistance

~7% market share in the Australian
market
Conclusions

Big changes afoot
                Australian insurers slow to move
Coming
quicker than                     Some challenges involved
                Pricing new
you might       technologies                     Game changers?
think?                           Clearly
                Telematics       surmountable
                                    Potentially large impact on
                                    product design and pricing
                                    Bigger incumbents will be slow
                                    to move
Distribution & Use                                                        Reliances & Limitations
This presentation has been prepared for the Finity Consulting             Finity wishes it to be understood that the information presented at
Personal Lines Pricing & Portfolio Management Seminar, held on 11         the seminar is of a general nature and does not constitute actuarial
April 2013. It is not intended, nor necessarily suitable, for any other   advice or investment advice. While Finity has taken reasonable
purpose.                                                                  care in compiling the information presented, Finity does not warrant
                                                                          that the information provided is relevant to a particular reader’s
Third parties should recognise that the furnishing of this presentation   situation, specific objectives or needs.
is not a substitute for their own due diligence and should place no
reliance on this presentation or the data contained herein which          Finity does not have any responsibility to any attendee at the
would result in the creation of any duty or liability by Finity to the    conference or to any other party arising from the content of this
third party.                                                              presentation. Before acting on any information provided by Finity in
                                                                          this presentation, readers should consider their own circumstances
                                                                          and their need for advice on the subject – Finity would be pleased to
                                                                          assist.
Contact

      Nelson Henwood
      Principal

      Tel: +61 2 8252 3460
      Mobile: +61 0438 656 341
      www.finity.com.au

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